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酒店常用英语

酒店常用英语
酒店常用英语

翻译对照词汇表

Porter门房

Hotel Concierge酒店礼宾部

Procurement Manager; Purchasing Manager采购部经理

Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员

Kitchen Hand; Kitchen Help;

Kitchen Worker厨工

Cook; Chef厨师

Head Chef厨师长

Cook炊事员

Assistant Manager大堂副理

Lobby Manager大堂经理

Tourist Guide导游

Sauce Cook调味汁厨师

Restaurant Manager饭店经理

Rooms Division Manager房务部经理

Second Chef副厨师长

Second Waiter副领班

Trainee Manager见习经理

Receptionist接待员

Bar Operative酒吧服务员

Hotel Accountant酒店会计

Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理

Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员

Head Waiter ;Captain领班

Floor Attendant楼层服务员

Travel Agent 旅游中介

Doorman门童

Pantryman配餐员

Front Desk Manager前台经理

Front Office Supervisor前台领班

Front Office Manager前厅经理

Assistant Front Office Manager前厅副理

Cleaner清洁工

Food Checker食品检验员

Vegetable Cook蔬菜厨师

Materials Manager物料经理

Western-Style Restaurant Manager西餐部经理

Executive Assistant Manager行政副经理

Assistant Banquet Manager宴会部副经理

Banquet Manager宴会部经理

Night Manager夜班经理

Hotel Greeter迎宾员

Reservation Manager预订部经理

Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理

Front Clerk; Reception Clerk总台接待员

酒店岗位:客房预定room reservation

客满fully booked

房间种类types of rooms

双人房double room

标准房standard room

双床房twin room

高级房superior room

豪华房deluxe room

行政房executive room

套房suite

普通套房junior room

高级套房senior suite

总统套房Presidential suite

朝南的房间 a room facing south

公寓套房studio room

连通房connecting room

相邻房adjoining room

没有按预定抵店no show

确认信letter of confirmation

服务费service charge

额外费用extra charge

班车shuttle bus

全价full price

折扣价discounted price

标准价rack rate

优惠价special price

免费complimentary rate

特大号床king-size bed

大号床queen-size bed

推迟postpone

空房Vacancy/vacant room

取消cancel/cancellation

更改change

预定book/reserve

自动门automatic door

登记入住check in

结帐check out

一件行李 a piece of baggage/luggage

背包shoulder bag

纸箱cardboard box

手提箱briefcase

汽车行李箱luggage trunk

送行李send up

填写fill out

名牌name tag

夜床服务turn – down service

打扫房间make up

稍稍整理tidy up

洗衣项目laundry items

加快服务express service

核对check

包间private room

菜单menu

套餐set menu

定满了fully booked

租rent

计划表schedule

推举recommend

酒店内设施adapter 连接器

brief ease 公文包

out of order 坏了

coupon奖券

Food Mall 食品街

Ancient Culture Street古文化街

fire sprinkler 灭火喷淋

coat hanger 大衣架pillow 枕头

heating control 加热控制

ice tongs 冰夹chair 椅子

bedside table 床头桌

ceiling light 顶灯

luggage stand 行李架

swimming bag游泳袋

power socket 电源插座

note pad 记事簿

shoe basket鞋篮

ice bucket 冰桶

security latch安全门

dry cleaning docket 干洗单

breakfast menu 早餐菜单

light switch 灯开关

air conditioner vent 空调排风口

pillow case枕套

coffee table 咖啡桌

wall paper 壁纸

hair dryer 吹风机

standing lamp 地灯

valet stand 衣物架

switch 开关

desk chair (与书桌配套的)椅子

laundry docket 洗衣单

Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨

sheer curtains 纱窗帘

desk lamp 台灯

television cabinet 电视柜

single bed 单人床double bed 双人床desk书桌dusting 去尘

toilet brush 马桶刷子

refuse bag 废物袋

mopping 拖地

scrub 檫洗

dustpan and brush 簸箕和刷子

detergent 清洁剂

vacuum cleaner 吸尘器

mop 拖把

shampoo 洗发水

soap 香皂

bath foam 浴液

sewing kit 针线盒

moisturizer 润肤露

shower cap 浴帽

shoehorn鞋拔

shoe shine檫皮鞋

Bedside lamp 床头灯

smoke detector 烟感器

wardrobe 衣柜

television guide电视指南

Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘

ceiling屋顶

Laundry docket 洗衣单

window sill 窗台

shopping bag 购物袋

bookshelf 书架

ground floor (英)底,层,一楼

cabinet 橱柜

switch 开关

Venetian blind 百叶窗帘

curtain 窗帘

wastebasket 字纸篓

tea trolley 活动茶几

night table 床头柜

first floor (英)二楼,(美)一楼

folding screen 屏风

hanger 挂钩

plug 插头

wall plate 壁上挂盘

Chinese painting 国画

elevator, lift 电梯

drawer 抽屉

second floor (英)三楼,(美)二楼

spring 弹簧

cushion 靠垫,垫子

socket 插座,插口

sitting room 起居室

voltage 电压

floor 楼层,地板

carpentry (总称)木器

tea table 茶几

bedclothes 床上用品

quilt 被子

mattress 床垫

thermos 热水瓶

transformer 变压器

酒店前台用语:

market price 市价

cashiers desk 兑换处

coin 硬币

accounting desk 帐务处

check-out time 退房时间

voucher 证件

price list 价目表

check, cheque 支票

sign (动)签字

interest 利息

form 表格

reservation 预订

reception desk 接待处

tip 小费

reservation desk 预订处

luggage office 行李房

spare (形)多余的

postpone (动)延期

cancel (动)取消

travelers cheque 旅行支票

pay (动)付款

fill (动)填写administration 管理、经营

note 纸币

registration desk 入宿登记处

lobby 前厅

luggage rack 行李架

visit card 名片

identification card 身份证

rate of exchange 兑换率

conversion rate 换算率

charge (动)收费

bill 帐单

change money 换钱

procedure 手续、程序

information desk 问询处

luggage label 行李标签

overbooking 超额订房

reasonable (形)合理的

cash (动)兑换

keep (动)保留、保存

bank draft 汇票

accept (动)接受

procedure fee 手续费

fill in the form 填表

酒店的种类:

Designed hotel 设计酒店

boutique hotel 精品酒店

certified hotel for tourism 旅游定点旅馆

family hotel 家庭旅馆

B&B: 经济型酒店

resort hotel 度假区酒店

酒店部门:

电脑部E.D.P.

市场营销部sales & Marketing Division

销售部Sales Department

公关部Public Relation Department

预订部Reservation Department

客务部Room Division

前厅部Front Office Department

管家部Housekeeping Department

餐饮部Food & Beverage Department

康乐部Recreation and Entertainment Department 工程部Engineering Department

保安部Security Department

行政部Rear-Service Department

商场部Shopping Arcade

其他:Oriental Plaza: 东方新天地

Forbidden city:故宫

High-speed wireless internet: 高速无线上网Owner response: 业主回复

Expatriates/ expats:外籍人士/外籍员工

F&B:餐饮

Mansion/ service-apartment:酒店式公寓

English tea:英式红茶/英式下午茶

CTS:中国旅行社

Prepaid cell: 预付型手机

Toiletries: 洗漱用品

Morning call 唤醒服务

饭店服务员常用英语口语

饭店服务员常用英语口语 1、What?kind?of?rooms(foods)?would?you?like?to?have?您需要什么样的房间(吃什么样的菜)? 2、 Here?is?a?brochure?of?our?hotel?and?t ariff. 这是介绍我们饭店的小册子和价目表。3、 We'll?give?you?a?10%(ten?percent?)?di scount.? 我们给您九折优惠。 4、 We'll?offer?tour?guides?complimentary ?breakfasts.? 我们给陪同提供免费早餐。 5、We?accept?your?terms.? 我们接受您的条件。 6、May?I?introduce?myself?? 让我介绍我自己。 7、 May?I?present?you?a?litter?souvenir??请接受我们的一点小纪念品。 8、Let's?drink?to?our?friendship!? 为我们的友谊干杯! 9、 Let?me?propose?a?toast?to?the?health ?of?our?guests!? 建议为在座客人的健康干杯! 10、Cheers!(Bottoms!)? 干杯! 11、How?do?you?like?Chinese?food??您喜欢中国菜吗? 12、 What?do?you?think?of?our?service??您对我们的服务有什么意见?

13、 Thank?you?for?your?comments(compli ment,?suggestions).? 谢谢您给我们提的意见(赞扬、建议)14、 I'm?afraid?it's?against?the?hotel's?regul ations.? 这是违反饭店规章制度的。 15、 In?our?hotel?we?don't?accept?tips.? 我们饭店是不收小费的。 16、 It's?our?pleasure?to?serve?our?guests? well.? 我们为能为客人服务好而感到高兴。 17、Thank?you?all?the?same.? 然而,还是要谢谢您。 16、 I'm?afraid?you'll?have?to?pay?for?the? damage.? 您必须赔偿。 17、 Thank?you?for?telling?us?about?it.? 谢谢您告诉我们 18、 I'll?look?into?the?mater?right?away.?我马上去处理这件事情。 19、 I?assure?you?it?wont?happen?again.?我保证此类事情不会再发生。 20、Please?don't?worry,?sir?(madam)?先生(夫人),请不必担心。 21、 I?will?send?someone?up?to?your?room? right?away.?

酒店翻译常用英语

翻译对照词汇表 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 酒店岗位: Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师Head Chef厨师长 Cook炊事员 Assistant Manager大堂副理 Lobby Manager大堂经理 Tourist Guide导游 Sauce Cook调味汁厨师 Restaurant Manager饭店经理 Rooms Division Manager房务部经理 Second Chef副厨师长 Second Waiter副领班 Trainee Manager见习经理 Receptionist接待员 Bar Operative酒吧服务员 Hotel Accountant酒店会计 Chief Accountant; Financial Controller酒店主管会计;财务总监 Housekeeping Manager客房部经理 Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员 Head Waiter ;Captain领班 Floor Attendant楼层服务员 Travel Agent 旅游中介 Doorman门童 Pantryman配餐员 Front Desk Manager前台经理 Front Office Supervisor前台领班 Front Office Manager前厅经理 Assistant Front Office Manager前厅副理 Cleaner清洁工 Food Checker食品检验员 Vegetable Cook蔬菜厨师 Materials Manager物料经理 Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理 Assistant Banquet Manager宴会部副经理 Banquet Manager宴会部经理 Night Manager夜班经理 Hotel Greeter迎宾员 Reservation Manager预订部经理 Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理 Front Clerk; Reception Clerk总台接待员 room reservation客房预定 fully booked客满 types of rooms房间种类 double room双人房 standard room标准房 twin room双床房

酒店常用英语

酒店常用英语-打铃服务 Ring the Bell 打铃服务 -Did you ring,madam?-是你按铃吗,太太? -Yes.Kindly turn off the air-conditioner in this room.I've tried to do so,but I can't. -是的,麻烦你把这屋的空调器关掉。我自己已经试过了,可我关不动。 -Yes,madam.There's something wrong with the switch;perhaps it needs repairing .-好的,太太。这个开关有点毛病,大概需要修理一下了。 -What can I do for you,sir?-先生,你有什么事要我办吗? -The light has fused.Please change the bulb for me.-电灯泡坏了,请换一个。 -The light of this room is dim,please get me a brighter one.-房间里灯光太暗,可否调一只亮灯泡? -There is no water in the bottle.-热水瓶没水了。 -The tea cup is dirty.Please get some glasses for me.-茶杯脏了,请拿几只玻璃杯来。 -Please bring me some ice blocks.-请拿些冰块来。 -I've got some coffee.Please get me some cube sugar.-我自己有咖啡,请拿几块方糖来。 -I should like you to bring me some hot watcr.-我想请你给我送些热水来。 -Please buy tow packets of Zhonghua cigarettes(filter tipped)and a box of match for me. -我要两包带过滤嘴的"中华"香烟和一盒火柴。

酒店常用英语词汇

Hotel English Words: make a reservation:预定 register:登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费

Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签,行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费

酒店常用英语列表

一、Department Name and Position Name(部门名称及职门名称) 1部门Department 2 职位Position 3 行政办Executive Office 4 财务Financial Department 5 会计部Accounting Department 6 采购部Purchasing Department 7 销售部Sales and Marketing Department 8 工程部Engineering Department 9 人力资源部Human Resources Department 10 培训部Training Department 11 保安部Security Department 12 前厅部Front Office Department 13 客房部Housekeeping Department 14 餐饮部Food and Beverage Department 15 中餐厅Chinese Restaurant 16 西餐厅Western Restaurant 17 日本餐厅Japanese Restaurant 18 大堂吧Lobby Bar 19 娱乐部Entertainment Department 20 桑拿Sauna Centre 21 夜总会Night Club 22 桌球室Snooker 23 游泳池Swimming Pool 24 健身室Gym 25 棋牌室Chess Room 26 美容美发Beauty and Barber Centre 27 商场Shopping Arcade 28 花店Flower Shop 29 阅览室Reading Room 30 乒乓球Table Tennis 31商务中心Business Centre 32行政楼层Executive Floor 33 总机Operator Telephone Room 34 接待处Reception 35 礼宾部Concierge 36 问询处Information 37 大堂副理Assistant Manager

酒店常用接待服务英语

酒店常用接待服务英语欢迎语: (1) 欢迎光临我们酒店! Welcome to our hotel! (2) 欢迎您来这里进餐。 Welcome to have meals here. (3) 欢迎您再度光临,很高兴再见到您。 Welcome back. Nice to see you again. *禁语:喂!您好哇! Hello. Hi. Well. 问候语: (1) 您好!(初次见面) How do you do? (2) 您好吗!布莱克先生。(见到常客) How are you today. Mr.Black? (3) 早上好!先生/夫人。 Good morning. Sir/Madam. (4) 下午好! Good afternoon. (5) 晚上好! Good evening. (6) 多日不见,您好吗? Long time no see. How are you? (7) 我很好,谢谢!先生您好吗?(回答问候时) Very well, Thank you, And yourself Sir? (8) 早上好!这里是——,能为您效劳吗? Good morning. This is - - ,May I help you? (9) 希望您在我们酒店住得愉快!

Hope your enjoy your stay in our Hotel. *禁语: (1) 您吃过饭了吗? Have you had lunch (breakfast dinner) (2) 您到哪里去啊? Where are you going? (3) 什么事? Yes? What? 祝贺语: (1) 恭喜您! Congratulations! (2) 祝您生日快乐! Wish you a Happy birthday! (3) 祝您新年快乐! Happy new year to you! (4) 祝您周末愉快! Wish you a good weekend! (5) 祝您圣诞快乐! Merry Christmas! 征询语: (1) 先生,我能为您效劳吗? May I help you, Sir? (2) 先生,我能为您做些什么? What can I do for you, Sir. (3) 请问先生您喜欢吗? Do you enjoy it , Sir? (4) 布莱克先生,如果您不介意的话,我能——吗? Mr. Black, Would you mind if I ……. (5) 先生,请问您贵姓? Could I have your name, Sir?

常用酒店服务英语汇编

酒店常用英语口语语句 1.自己要做什么事时,就使用May I ... May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开? May I see your passport, please? 请让我看一下您的护照好吗? May I know your nationality, please? 请问您的国籍是什么? 2.麻烦客人时,可使用Couldyou ... Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? Could you draft the fax, please? 请您写下传真的草稿好吗? Could you hold the line, please? 请不要挂电话好吗? 3.询问客人的喜好或是做什么时,可使用Would you ... Would you like tea or coffee? 请问您要喝茶还是咖啡? Would you like to take a taxi? 请问您要搭计程车吗? Would you mind sitting here? 请问您介意坐在这里吗? 4.在提供建议协助、征求意见时,可使用Shall I ... 或Would you like me to do ...? Shall I draw the curtains? 请问需要我把窗帘拉上吗? Shall I draw you a map? 请问要我为您画一张地图吗? Shall I make the reservation for you? 请问要我为您安排预约吗? 二、招呼语 Good morning. (用于中午以前) Good afternoon. (用于中午至下午六点以前) Good evening. (用于下午六点过后) 在这些招呼语的后面接句子,例如: Good morning, sir. Are you checking-out? 早上好,先生,请问您要退房吗? Good afternoon, sir. Welcome toLI JIA Hotel. 中午好,先生,欢迎光临丽嘉酒店。Good evening, Ms. May I help you? 晚上好,小姐,请问我能为您服务吗? 后面也可以接上自己酒店名称、部门名称,如:

酒店常用英语术语

酒店英语缩略术语 General 一般 GM General Manager总经理 DGM Deputy General Manager副总经理 DO Director of Operations 营运总监(相当于住店经理) RM Resident Manager驻店经理 DBD Director of Business Department 发展总监(相当于销售总监) FC Finance Controller财务总监 DHR Director of Human Resource人力资源总监 HOD Manager of Department部门经理 MOD Manager on Duty值班经理 FOM Front Office Manager前厅部经理 AFOM Acting Front Office Manager前厅部副经理 GSC Guest Service Center (Manager) 大堂副理(希尔顿)(一般:Assistant Manager,Duty Manager) GSM Guest Service Manager客服经理 GST Guest 客人 RDM Rooms Division Manager客房经理 DOR Director of Rooms 房务总监 SALT Satisfactory And Loyalty Tracking 满意度和忠诚度调查(HILTON) GSTS Guest Satisfaction Tracking System 宾客意见调查系统(IHG) ESPS Employee Satisfaction Pulse Survey 员工满意度调查 TQM Total Quality Management 全面质量管理 SOP Standard Operating Procedures 标准经营程序 QES Quality Evaluation System 质量评估系统 Finance 财务 POM* Propriety of Maintenance IBFC*Income Before Fixed Cost,固定费用前收益,相当于以前的GOP EBITDA*希尔顿税前利润。1.earings before interest, tax, depreciation and amortization 付息,纳税,贬值及折旧前收益 2. earnings before interest, taxes, depreciation and amortization 未计股息,税款,折旧和债务前的利润,税前利润,毛收益(额) (息税折旧摊销前利润)

酒店常用英语

附件 酒店常用英语词汇、语句介绍 一、酒店服务、时尚英语 Reserving a Room预订酒店房间(电话) (H=Hotel, G=Guest) H: George's Hotel. 这儿是乔治酒店。 G: I'd like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生,什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生,这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We'll have it ready for you, sir. 先生,我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生,请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079.

我名叫周新华,电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George's Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I'd like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I'll put you onto reservations. 先生,请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我,你们房间的收费率吗? H: Yes. It's 350 to 550 dollars for a single, 550 to 750 for a dou-ble for a twin. 可以。单人房收费350~550元,双人房收费550~750元。 G: I see. I am visiting your city in April. How soon should I make a reservation. 我明白了。我打算在4月份往贵市。我应提早多少时候订房呢? H: Well, the sooner, the better. If you've made your schedule, why don't you book the room now? 那么,越早越好。如果您已拟定您的旅游计划,您何不现在订房? Making a Hotel Reservation订房(电话) G: Hello. 喂! H: (Operator) Green's Hotel. Can I help you, sir? (接线生)费尔蒙酒店。先生,请问有何贵干? G: Yes, I'd like to make a reservation. 我想订房。 H: Thank you, I'll connect you with our reservation clerk. 谢谢。我替您接我们订房部职员。 G: Thank you. 谢谢您。 H:(Reservation Clerk) Hello, reservation office. Can I help you? (订房部员工)订房部,请问有什么可以效劳? G: Yes, I'd like to reserve a double room with bath for November twenty-first and twenty-sixth.

餐厅服务常用英语

餐厅服务常用语 1.G ood morning, Mr. / Ms. 早上好,先生/女士。 2.W elcome to our Hotel. 欢迎来到酒店。 3.H ow are you? 你好吗? 4.N ice to meet you. 很高兴见到你。 5.H ave some tea please. 请用茶。 6.P lease take a seat. 请坐。 7.T hank you. 谢谢。 8.H appy New Year. 新年快乐。 9.Y ou are welcome. 不用客气。 10.How many people in your group? 请问你几位? 11.This way, please. 这边请。 12.Please come with me. 请随我来。 13.Please wait a minute. 请稍等。 14.Excuse me. 打扰一下。 15.Enjoy your meal. 请慢用。 16.May I come in? 我可以进来吗? 17.Is there anything wrong, sir/madam? 先生/女士,有事吗?(指不好的事情) 18.I am very sorry. 很对不起。 19.Can I help you. 我能帮到你吗?

20.I will call my manager. 我去叫我们的经理过来。 21.I will bring it right away. 我马上给你送过来。 22.I will check it for you. 我帮你查一下。 23.It is my pleasure. 这是我的荣幸。 24.Glad to be of service. 很高兴为你服务。 25.Please sign here. 请签名。 26.Have a nice stay. 祝你入住愉快。 27.Have a nice trip. 祝你旅途愉快。 28.Thank you for coming. 多谢光临。 29.Hope to see you again. 希望再见你。 30.Good-bye. 再见。 前厅部日常接待用语 1.W elcome to our hotel. 欢迎光临我们酒店。 2.H ow many nights will you stay? 你要住几个晚上? 3.For which dates do you want to book the room? 你想预定哪几天的? 4.W hat kinds of rooms do you want? 你想订哪种房间?

酒店常用英语(9)

------------------------------------------------------------------------------------------------------------------------------- ------------- 320) How much do you want to convert? 您想换多少钱? 321) Would you please endorse this check? 请在这张支票上签个字好吗? 322) Please count the money. 请把这钱数一下。 323) We have different kinds of accounts here. Which kind would you like to open? 我们这儿有各类帐户,您想开那一种? 324) Would you like a deposit account or a current account? 您想存定期,还中活期? 325) How do you want to send this letter? 您想如何邮寄这封信? 326) Ordinary mail or air mail? 您寄普通邮件,还是航空邮件? 327) Normally it takes about one week for an air-mail letter to reach America. 通常情况下,航空邮件到达美国需要大约一个星期。 328) Your letter is overweight and you have to pay one yuan more. 你的信超重,你得再付一块我。 329) What does this parcel contain? 这个包裹里包的什么东西? 330) What’s in side this parcel? 这包裹里是什么? 331) Do you want to register this letter? ---------------------------------------------------------精品文档---------------------------------------------------------

Daily Service 日常服务(酒店常用英语)

Daily Service 日常服务(酒店常用英语) Daily Service 日常服务 -(Knocking at the door.)-(敲门。) -May I come in?-我可以进来吗? -Come in,please.-请进。 -Please don't come in.-请不要进来。 -Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗? -All https://www.doczj.com/doc/da2795468.html,e in,please.-好的,请进来。 -Please clean it when I am out.-我马上要出去,请等一会儿打扫。 -May I change the water of the thermos now?-我现在可以换水吗? -Yes,please.-请换吧。 -Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups? -下午我有几位朋友来访,请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好,客人来访我们会端茶进来的。 -By the way,is there any mail for me?-顺便一下,有我的邮件吗?

-No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。 -Why did you come in without my permission?-你为什么没经我允许就进来了? -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。 -I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做? -Since you have come,you may do it now?-既然来了,现在就做吧。 -Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。 -This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。 -Why is it unsealed?-它怎么被拆开了? -Because there is no name of the receiver on the envelope,therefore the clerk uns ealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。 -Have you lost anything today,sir?-先生,你今天丢过什么东西吗? -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。 -What is there in the wallet?-皮夹子里有些什么? -My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。 -Look,is this wallet yours?-看,这只皮夹子是不是你的? -Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。

酒店常用英语

酒店常用英语 文件编码(008-TTIG-UTITD-GKBTT-PUUTI-WYTUI-8256)

酒店常用英语Lobby 大堂 Front office 前厅 Receptionist 前台接待员 Register 登记 registration card 登记单 Reservation list 预定单 Waiting Reservation list 等候预定 Overbooking 超额定房 Fully booked 满房 Procedure 手续,程序 Form 表格 Message 留言 Breakfast coupon 早餐券 Voucher 优惠券 Promotion 推广 Discount 折扣 Room card/key 房卡 Group rooming list 团队用房单 Room status 房态 Vacant ready 可卖房 Vacant clean 干净房

Vacant dirty 脏房 Arrival 到达 Expect arrival 预计到达Early arrival 提前到达Departure 离店 Expect departure 预计离店Early check-out 提前离店Late check-out 延迟离店Extend 延长 Extend departure 延期Extend stay 续住Postpone/delay 延期Cancel 取消 Guarantee 担保 Confirm 确认 Accept 接受 Inform 通知 Count 数,点数 Apologize道歉 Suggest 建议 Arrange 安排 Deliver 投递,传送

8酒店宾馆服务人员常用英语164句

酒店宾馆服务人员英语 问好 1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人)。 2、How do you do?您好!(初次见面) Glad to meet you.很高兴见到您。 3、How are you?您好吗? Fine, thanks. And you?很好,谢谢。您好吗? 4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。 5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。 (客人刚入店时) I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。 (客人在饭店逗留期间) I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。 (客人离店时) 7、Have a good time!祝您过得愉快! 8、***hotel, front desk. Can I help you?***饭店,前厅。您找谁? 9、Sorry, I've dialed the wrong number.对不起,我拨错号了。 10、May I speak to your general manager?能和你们总经理说话吗? Speaking.我就是。 11、Sorry, he is not in at the moment.对不起,他现在不在。 Would you like to leave a message?您要留口信吗? 12、Pardon.对不起,请再说一遍,好吗? I beg your pardon.对不起,请再说一遍,好吗? 祝贺 13、Congratulations!祝贺您! 14、Happy birthday!生日快乐! 15、Happy new year!新年快乐! 16、Merry Christmas!圣诞快乐! 17、Have a nice holiday!假日快乐! 18、Wish you every success!祝您成功! 答谢和答应 19、Thank you (very much).谢谢您(非常感谢)。 20、Thank you for your advice (information, help)感谢您的忠告(信息、帮助)。 21、It's very kind of you.谢谢,您真客气。 22、You are welcome.不用谢。 23、Not at all.不用谢。Don't mention it.不用谢。 24、It's my pleasure.非常高兴为您服务。 (With pleasure.)(My pleasure.) 25、I am at your service.乐意为您效劳。 26、Thank you for staying in our hotel.感谢您在我们酒店下榻。 27、I'm sorry.很抱歉。 28、Excuse me.对不起。

常用酒店英语词汇大全如下

常用酒店英语词汇大全如下: Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员

Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员

酒店入住常用英语一

前厅——登记入店 美联英语提供 入住客人: I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight?今晚有空房间吗? Can you help me with this form?你能帮我填这张表吗? Do you have anything to declare?有什么需要报关的吗? I’d like to reconfirm my flight?我想确认一下我的机票。 What time does the dining room open?餐厅什么时候营业? When will it be ready?什么时候能准备好? Can you keep my valuables?你能帮我保管贵重物品吗? Please bring me a pot of boiled water?请送一壶热水. May I have a wake-up call?早晨能叫醒我吗? A wake-up call, please.请提供叫醒服务。 Can I borrow a hair-dryer?我可以借一下电吹风吗? The room next door is noisy.隔壁太吵。 Could I possibly have another room key?我能再要一把房间的钥匙吗? I locked myself out.我把自己锁在门外了。 Would you send someone up?请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的: 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间(吃什么样的菜)? 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯! 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯! 10、Cheers!(Bottoms!) 干杯!

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