商务英语写作指南
商务便函与便条写作
商务便函
例一
SCHOOL OF ENGNISH FOR BUSINESS
MEMORANDUM
To: Mr. Kingswick, Course Coordinate
From: Barnsby Campbel
Date: 19 November 1995
Subject: Lesson Plan for 28 November Lecture
I intend to teach memo writing in my next lecture. I plan to cover the following parts:
1. Inside Address
This is omitted in a memo. As internal munication the reason is obvious.
2. Greeting
It is more polite to put Mr., Mrs., or Ms before and the office
after the name of the recipient. You may sometimes address the readers as a group.
3. Subject
This is a phrase to tell reader what the memo is about. Sometimes only he phrase is given without the word Subject before it.
4. Body
These should be short, less than 10 lines, and concentrate on only one paragraph one idea each. Sometimes for memos with three or more paragraphs, it is advisable to begin each with a heading in capital letters to tell what the paragraph is about. Another practice is number the paragraphs for easy reference later on.
5. Carbon copy
This is written as c.c. for short. As in a letter, it lists the persons who are also receiving the memo.
6. Signature
Only the initial is need. The office and name in print of the write are omitted. In more casual memos there is no signature at all.
Any thoughts on my notes? Anything to add? Let me know at tea break.
c.c. Mr. P.L. Duke, Training Office.
例二
Internal Memorandum
To: Anne Bell
From: Graham Davis
Date: 23 March 1992
Subject: Office Furniture
________________________________________________________________________ __ We need some fortable chains for visitors to go in the manager's office
Can you arrange it?
We need 10 chains in either beige or dark brown. The maximum you can spend is $ 500.1
例三
Interoffice Memo
To: Richard Burley
Dept: Market research
Subject: Profits and Southmoor Branch
Date: May 10, 1998
I have finished studying the Southmoor Branch sales figures for the 1st quarter and see they are about $ 255,000 under projections. That is third straight quarter thatSouthmoor has fallen short. Will you prepare a new analysis of the Southmoor market potential/ I know you did one
___and a good one too___three years ago before Southmoor opened. But maybe some factors have changed and we need to look into them.
Ben Tebbins is working up a report from the sales and promotion angle. He'll finish about June 15. If you could be ready then, we will get together and see if we can solve the Southmoor problem. TBac.
CC: Ben Tebbins
商务便条
例一电话留言
To: Mr. Fevrier
Message:
Mr. Reter Schulz called from Vienna, wanted you to call him today before 4 pm or any time tomorrow on 014569924
Message taken by: J.B.K.
例二让秘书同志推迟约会
Miss Liu,
I've got an urgent meeting today. Please contact the applicants to postponee the interviews till further notice.
DS
例三请假
To: Mr. Slater
Message:
I am sorry to tell that I won't be able to go to the office today due to a sudden dizziness. So I have to ask for a day's sick leave.
例四安排工作
To: Mr. Richardson
Message:
Please send a letter to Naves Limon in C.R.
Find out:
Are they satisfied with the order?
Can we provide any after sales advice?
Encourage repeat order
商务便函分类范例
1．交流意见
From: Chief Executive
To: Production Director
Subject: Production for machinery for Machine shop x
As you know the pany is contemplating opening a new machine shop in the near future. Our operations have been expanding so rapidly that such a development now appears inevitable.There are a number of questions, which we need to be thinking about and I would be grateful to hear you opinion on the idea.
1.As to the choice of new machinery I would like to know whether you think we should buy or hire new equipment.
2. Then I would like to hear your proposals on which machinery we should consider acquiring.
3. Closely connected with the purchase or hire of machinery is the matter of maintenance. We also need to be discussed. How many new staff will be required, for example?
4. At the same time I would appreciate it, if you could provide me with estimates of the probable working life of the equipment, which you propose.
Could you please let me have your preliminary thoughts on the questions in time for our meeting next week?
2.了解情况
MEMORANDUM
To: All members of staff, Northern Branch
From: K.L.J.
Date: 5 December 1994
Subject: PERSONAL PUTERS
The board urgently requires feedback on our experience with PCs in Northern Branch. I need to know, for my report:
1. What you personally use your PC for and your reasons for doing this. If you are doing working that was formerly done by other staff, please justify this.
2. What software you use, Please name the programs.
3. How many hours per day you spend actually using it.
4. How your PC has not e up to your expectations.
5. What unanticipated uses you have found for your PC, that others may want to share.
Please Fax this information directly to me by 5 p.m.. on Wednesday 7 December. If you have any questions, please contact my assistant, Jane Simmonds, who will visit you on Tuesday, 6 December. Thank you for your help.
.活动安排
NTERAL MEMOI
To: All Branches
From: Sales Manager
Date: 28 November, 1996
Tour: 5210______New Carrier
1. We have found a new carrier for Tour 5210. This id DTL Aviation pany.
2.All clients who still want to take this holiday must reconfirm their bookings as soon as possible.
2. They must also check in at Gatwick Airport by 0825 on the day of
departure.
3. Please write to all agencies and them this.
活动安排（二）
MEMORANDUM
From: Office of the GM.Date: Feb. 1
To: Heads of factories Subject: Trip by GM
Below are details of the factories that the general Manager will visit. In each one, the GM would like to speak to all members of the Production Dept. please inform each factory and them to cancel all other appointment.
March 8 Kuala Lumpur
March 9 Singapore
March 10 Singapore
March 11 Jakarta
建议
MEMO
To: Project Planning Dept.From: General Manager
Date: Jan 5Subject: Aqua Warm BV
I have looked though our records of the work that we did at Perfecta Ltd. The heating system was checked three times before it was turned on. We are absolutely sure that explosion is not our responsibility.
I suggest, therefore, that Perfecta writes to Aqua Warm to claim pensation.
Please write to Perfecta and explain our position.
报告
MEMO
To: All Directors
From: Lynn Adam, Administrative Secretary
Date: May 25, 1999
Subject: Machine Dictation
At the request of some of the division direction, we have made a survey of machine transcripts to see what could be done to improve both the quality of transcripts and the speed with which the work is pleted. these are their suggestions:
1. Both dictators and transcribers should be familiar with the dictating and transcribing
Equipment. A manual is available for every machine; it explains how to use the equipment.
2. It would be helpful if all dictators would:
a. Mark the indicator slips with special instruction and correction. Mark the slips, too, to show the length of the letter or report.
b. Spell any proper names as well as technical or unfamiliar words.
c. Control their voice so that the dictation is neither too loud nor too soft. Be sure to enunciate clearly.
d. Supply as mach information as possible__ number of copies, type of massage, and identity of dictator. It would also help if salutations and subject lines, when used, were dictated.
e. Indicate when you would like the dictation plete the work dictation is rush.
3. Machine transcribers will plete transcription by the day
following the receiving of the tape unless the dictation is marked rush-----then every will be made to plete the work when it is wanted.
Please let me know if you have further suggestions. I should also like to know if these suggestions result in better transcripts.
四考试题型与范例
考题一
You are the Manager of a small printing pany. A new employee, Mark McCabe, is joining your pany on 10 th May.
* Write a short memo to your office administrator
*Saying who is starting work and when:
*Telling him what Mark McCabe's desk should be put.
*Suggesting where Mark McCabe's job will be
*Write 30----40 words on your Answer Sheet
SANPLE
To: Office Administrator
From: Manager
Date:
Subject: New Employee
A new employee, Mark McCabe, will join us on 10th May. He will take charge of the Sales section. Would you please arrange his desk in the room of Sales section.
考题二
Your pany has received a lot of criticism of its telephone service. You looked into the most mon plains and made the following notes:
The Services Director has asked you to write a memo to call staff on remended telephone procedure.
* Write the memo in about 100---120 words, explaining how staff should use the phone. Use the
information in your notes above.
* Write on your Answer Sheet
Sample
To: All Staff
Subject: Remended for all staff to know we should use phones, because we have received so many plaints from our customers.The
following are some remended telephone procedure:
1. Do not leave the phone to ting too long before answering
2. Answering calls politely, instead of just saying'hello'.
3. Let colleague know the transfer and how long the call will be when transferring calls.
4. Take down messages including date; time, caller's name and number.
考题三
You work for a pany, which produces laser printers. You are visiting another pany, Soft cell, to buy some puter software for your department. They have expressed an interest in your pany's printer and you would
like to take twenty brochures and three sample printers with you.
*Write a short note to Mr. Jim Asana, the sales manager.
*Ask for his permission to take these items.
*Explain why you want them.
*Mention the time and date when you want to collect them.
Write 30----40 words on your answer sheet.
Sample
To: Mr. Jim Asano
Massage:
May I have you permission to take twenty brochures and three sample printers with me when visiting Softcell who have expressed an interest
in our printers. I will e to collect them at 8 am Thursday morning.
《商务英语写作》教学大纲 一、课程性质、任务和基本要求 1．课程性质 《商务英语写作》是商务英语专业的专业核心课程，也是文秘、国贸等涉外专业的重要选修课程，旨在培养学生英语五项技能中的英语写作能力。此课程涵盖了商务英语基本写作类型、写作规、写作格式和写作方法，课程容与现实商务生活紧密结合，既提供各种实例，又设计了一体化的实训，训练学生用英语有条理地组织商务信息，起草规得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通。 2．课程任务 开设本课程旨在使学生对商务情景中最常见和最常用的各种应用文的用途及格式有一个总的了解，使其不仅能熟悉商务文体的各种惯用英文表达法，而且能广泛增加有关商务知识，并在模拟及实景中运用这些知识进行商务交际。 3．基本要求： 充分利用教材中的商务材料以及老师所给的案例，并结合所学商务知识，与现实商务活动进行多种形式的联系，提高学生对各种商务写作材料的准确理解和把握。经过反复学习、模仿和套用，掌握商务应用文的书写规律和方法，逐渐学会撰写各类商务应用文，力求语言正确，表达得体，在实际操作中活学活用。 二、学时分配建议 本课程教学总时数为66课时，具体学时分配可参见下表。 学时分配建议表
三、教学目标： 1．课程能力目标： （1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书 （2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感信、祝贺信等常见社交类文书 （3）能够规地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书 （5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2．课程知识目标 （1）掌握英文求职信、应聘信和个人简历的基本格式和主要容； （2）了解英文书信的基本格式和不同书信类型的写作特点；
商务英语写作技巧 How to Become a Good Writer and Particularly, Business Writer Writing is not an easy task，一位优秀的作者总是发现连写满一页纸都是一件困难的事，因为每句字词的组织都花费心力、每个语气都须反复斟酌。词汇、语法和风格的正确性是基础，但还有更多是超越这些基础之外的，比如say what you think and reach for the best word。 写作是输出，它已经相距思想跳跃了一步。一位思想者可能不是一位优秀的写作者，正如孔子、苏格拉底的思想都须他们的学生记录。A good writer is a writer who does not say more than he thinks：他/她能用最熟悉简单的语言，最精确地传递思想，没有歧义，也没有冗长拖沓，段落干净整洁，读来流畅自然。一位优秀的作者也不会过分使用时髦的词语
（overuse of vogue words），这就像一位摩托车手不会时刻按新装上的喇叭一样，因为时髦的词语通常总与深邃的思想相矛盾，也可能只折射出骄傲自大（pretentiousness），它会削弱对内容的把握。 细节总是competent (有能力的）writer 注意的，他们会检视写下的内容，看自己作为读者能否理解自己全部想要说的，同时也看内容是否完整、是一个整体。他们有时会联想、会发明，甚至有时候写出的东西跳出了原先的预期，边写就边自行发展了，这也就是“the book writes itself”的境界。 当然，他们也懂得叙述展开与清楚明了的界限，能够将最难理解的部分用最简单的文字表达，也不会让不该出现的思绪不知不觉地渗透到字里行间（sifting in unnoticed），和差的作者相比，他们的突出点在于是思想的控制者、组织者，sorting it out later而不是任其泛滥。
美式论文、报告写作技巧 编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。研究生presentation 及seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。 美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。 通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下： (一) 篇首： 封面(Title) 序言(Preface) 谢词(Acknowledge) 提要(Summary) 目录(Tables and Appendixes) (二) 本文： 引言(Introduction) 主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes) (三)参考资料： 参考书目(References or Bibliography) 附录资料(Appendix)。 进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。题目可以提供研究者： 一.研究的方向 二.研究的范围 三.资料搜集的范围 四.预期研究成果 通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资
商务英语求职信范文汇总6篇 尊敬的领导： 您好！ 首先感谢您在百忙之中翻阅我的自荐材料，为一位满腔热情的大学生开启一扇希望大门，我叫王翔，是一名常州轻工职业技术学院商务英语专业的学生。而现在我正面临。 我出生于一个充满温馨的家庭，父母让我从小养成刻苦耐劳、谦虚谨慎、热情待人、朴实诚恳的生活态度，在两年的大学生涯中，我刻苦学习，并掌握一些商务英语方面的知识，能熟练地进行听、说、读、写，熟练运用网络查阅相关英语资料，并能及时予以翻译。 我是一个吃苦耐劳的人。而且我知道该怎样去用心学习，因为我懂得付出才会有回报。可能十分的努力换回来一分的回报，但我坚信只要有百分之一的希望就要去拼一把，苦点累点不算什么，我还很年轻，用信念去奋斗没有什么不可以。 我是一个善于思考的人。做每一件事之前都会考虑清楚如何来做才能在现有的条件下达到一个更好的效果。上有政策，下有对策有
时也不一定是贬义的。当领导做出一定的要求和指示，应该是在保质量的完成任务的同时，还会思考如何做才能更完善。如有偏差的地方，我会主动和领导沟通，说明我的看法并作出修改方案，把事情做好事我努力的方向。 我很喜欢从事与英语相关的工作，我深深知道这类工作对英语的要求很高，我非常喜欢英语，并且在每天都在不断地提高自己的水平。并且我深知工作的时候应具备认真的态度和耐心，还要肯学肯干，责任心很进取心是必须的，先前的经历教会了我这些，是我一生的财富。 自荐书不是广告词，不是通行证，但我知道一个青年可以通过不断的学习完善自己，可以在中证明自己。 尊敬的领导，我是一个做任何事都充满激情的人,如果我能喜获您的赏识，我一定会尽职尽责地用实际行动向您证明.我一定会不负所望的做好每一件事的.公司的未来，我愿奉献我毕生的心血和汗水。 再次致以我最诚挚的谢意！ 此致
商务英语写作复习资料 Ⅰ. Choose the Best Answer. 1. We ______ be glad if you could send us samples and quotations. A. shall B. will C. should D. could 2. If you find our price ______, please send us an email for our final confirmation. A. acceptance B. accepted C. accepting D. acceptable 3. By joint efforts we can _____ both friendship and business. A. increase B. promote C. expand D. extend 4. The sugar was dispatched two weeks ago and __________ you by now. A. should have reached B. should reach C. have reached D. reach 5. We wish to establish direct business relations __________ you. A. for B. with C. from D. to 6. Please send us your ___________catalogue together with samples you can let us have. A. illustrate B. illustrated C. illustrating D. illustration 7. We shall appreciate it if you will see to it that amendment is cabled _________ delay. A. in B. out of C. within D. without 8. We are unable to _______ with your request in your letter of Jan. 31, 2002. A. compose B. confirm C. conform D. comply 9. We offer these goods subject ___________their being unsold on receipt of your order. A. in B. with C. on D. to 10. _________, we are interested in building business trade relations throughout the world. A. As your request B. For your confirmation C. You informed D. For your information 11. _______ you can reduce your quotations, we shall have to buy elsewhere. A. Before B. After
摘要 商务英语应用文在外贸业务和商务活动中使用越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。商务写作的语言具有专业术语丰富性、商务文体多样性、缩略词常用性等特征。因此，商务英语写作需要坚持生动具体、内容完整、清楚简洁、有礼有节等原则。文章重点探讨了商务信函的写作技巧，即选用四部式结构（引言、详情、应答、结束语）、遵循语言原则、注意信函语气等，期望有助于商务写作能力的提高。 关键词：商务写作；商务信函；原则；方法 第2/13页 目录 摘要 (1) 目录 (2) 引言 (3) 1 商务英语写作概述 (3) 1.1 商务英语写作的种类 (3) 1.2 商务英语写作的语言特点 (3) 2 商务英语写作原则 (5) 2.1 生动具体 (5) 2.2 内容完整 (5) 2.3 准确无误 (5) 2.4 清楚简洁 (6) 2.5 有礼有节 (6) 3 商务英语写作基本策略 (6)
4 商务英语信函写作技巧 (7) 4.1 选用四部式结构 (7) 4.2 遵循语言原则 (8) 4.3 注意信函语气 (9) 结束语 (9) 致谢................................................................... 10 参考文献................................................. 错误！未定义书签。 第3/13页 商务英语的写作技巧 引言 随着对外开放的不断扩大和外贸体制改革的不断深化，特别是中国加入WTO后，我国的对外贸易取得较快的发展，国际商务和对外贸易活动日益频繁。对国际商务活动从业人员来说，英语能力是最基本的，也是最重要的。而商务英语应用文在外贸业务和商务活动中使用也越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。 众所周知，要写好商务英语应用文，首先要具有一定的英文写作水平与经济贸易知识[1]。其次，应熟悉和掌握各种应用文的写作格式和特点，特别是掌握商务英语的语汇、句型套语和谋篇布局的写作技巧[2]。除此之外，更要了解商务写作和一般性写作的区别，以及商务写作的原则[3]。经过反复地学习、模仿和套用商务英语应用文范例，才能掌握商务英语应用文的书写规律、要求与方法技巧，逐步学会写各类商务英语应用文。 1 商务英语写作概述 1.1 商务英语写作的种类 广义的应用文(Applied writings in broad sense)泛指一切应用文字，文体大致有别于记叙文、抒情文和论说文，界限不太明显；狭义的应用文(Applied writing in narrow sense)，主要指政府、机关、群众团体或企业法人间用于交往的文字，如公文(official documents)、函电(1etters or correspondences)等。而随着社会经济的发展，英语应用文的应用范围越来越广泛，以商业为主体的和为商务活动服务的各类实用文体都应包括在英语应用文范畴之内，例如，请柬、
剑桥商务英语考试BEC中级写作技巧 沪江小编:BEC中级开考在即,在不到两周的时间内,可以迅速提高成绩的只有写作部分了。掌握BEC中级写作技巧,就可以在BEC中级作文考试中拔得头筹。沪 江英语为你准备了一些该背该记的模板、技巧,千万别错过了。 BEC中级写作考试时间是45分钟,从多方面测试考生的各项能力,包括完成题 目要求的能力,组织衔接观点的能力,语言表达的得体性,丰富性,以及语法和拼写的准确性等。主要考以下两种题型。 第一题是写一篇40-50字的电子邮件、备忘录、便条等。主要考查考生按照题目要求完成任务的能力,组织衔接观点的能力,语言表达的得体性,词语的丰富性,语法、拼写的准确性等。 应试技巧 1、仔细阅读要求,确定所要写的是电子邮件、备忘录、还是便条。注意格式。 2、一定要完成所指定的3项任务,并进行合理发挥。 3、不要完全照抄题目要求的任务提示,尽量变化一下,如果实在不知道如何变化,或没有把握,至少要把要求补充为完整的句子。 4、字数一定要控制在40-50以内,多字或少字都会扣分。 5、根据写信人和收信人的关系和要求写的内容判断使用语气的正式程度。 6、第一部分主要是公司内部交流,上级给下级写,语气不必特别正式,下级给上级写,最好采用正式语气。给平级同事写信,语气也不必太正式。上级给下级安排日常工作或下级向上级请示工作,最好用正式语气。平级之间的一般交流,可以不太正式。切记不要把不正式和不礼貌混淆,不正式不代表不礼貌。无论给谁写信都要礼貌。
7、写时别忘遵守我课堂上讲的7C原则(completeness, conciseness, correctness, consideration,clarity, courtesy, concreteness 8、注意谨慎使用缩略式(如I’m ,建议不使用缩略式,以防犯错。 9、注意单词和语法的准确性,宁可用正确的简单句,也不用错误的复杂句。 10、最好写前打个草稿,写后仔细检查。检查内容包括是否完成3个任务,单词、语法、文体是否正确、恰当,字数是否符合要求,格式是否正确等。 11、注意卷面整洁,这会给阅卷老师至少要留下一个比较好的第一印象。 第二题是写一篇120-140字的商务信函、报告或建议书。 商务信函写作应试技巧 构思正式的商务信函时,须考虑以下几个方面: 1、写信目的 要明确写信目的,是为了提供信息,咨询,还是投诉等?希望得到什么结果? 2、读者对象 明确读者对象,使用正确的文体,得体的语言。 3、条分缕析 分段有助于增加行文的明晰程度,增加信函的可读性。写信要清楚分段,有条理的表达自己的观点,每段只表达一个主题。也可以适当用弹点、数字等技巧以帮助读者理解自己的信。 4、常用表达 要使用商务信函常用的表达,那样会显得很专业,给读者留下很好的印象。
书山有路勤为径，学海无涯苦作舟 商务英语写作经典范文 Gentlemen： Due to the fact that we have not received your payment for the goods we have delivered to you in accordance with our contract entered into on [date] ，and that in failing to pay for these goods you are in breach of said contract，as you were noticed on [date] ，it is our intention to make a private sale of the goods which we have manufactured for the balance of goods to be delivered under that certain contract，but which are undeliverable due to said breach，for a purchase price of $ . This sale is to be consummated on [date] ，and will go forward if your default is not cured by [date] . It is our desire to inform you of the foregoing and afford you the opportunity to decide on a course of action，in view of the fact that you will be held liable for the loss sustained by us on said resale to the extent authorized by [cite section and code]. [商务英语写作经典范文]相关文章： tips:感谢大家的阅读，本文由我司收集整编。仅供参阅！
架起涉外沟通的桥梁: 实用商务英语写作 Contents 目录 Part 1概述 (An Overview) 常用商务文件类型 ( Categories of Commonly Used Business Documents) Part 2 写作要点解析 1.公司概况(节选) (Corporate Overview) 2. 简历 (Resume/CV) 3. 会议纪要 (Minutes of Meeting/MOM) 4. 授权书 (LOA/POA) 5. 实习证明 (Certificate of Internship) 6. 招标邀请书(IFB)与投标函(Bid Cover Letter) 7. 感谢信 (Letter of Acknowledgement) 8. 电子邮件(E-mails) 附:银行保函 (Bank Guarantee) Part 3 练习题
Part 1 概述 (An Overview) 常用商务文件类型 (Commonly Used Business Documents) ●报告/说明类 ---Corporate Overview (公司概况) ---Prospectus (招股说明书) ---Resume/CV (简历) ---ITB (投标须知) ---Reports (报告,如,周报,月报,年报) ---Notice (通知) ---Request (请示) ●契约类 ---Contract (合同) ---Agreement (协议) ---Letter of Intent (意向书) ---M inutes of Meeting (会议纪要) ---Framework Agreement (框架协议) ---Memorandum of Understanding (MOU )备忘录 ●证明类 ---Power of Attorney (授权书) ---Letter of Authorization (授权书) ---Notarization (公证书) ---Certificate of internship (实习证明) ●商务信函类 (business letters ) ?日常生活方面 ---offer letter (录用函) ---letter of invitation (邀请函) ---letter of recommendation (推荐信)
试卷代号：2141 中央广播电视大学20**—20**学年度第一学期“开放专科”期末考试 英语专业商务英语写作试题 I. Complete the letters with the words given. (10 points) requests, appreciate, overdue, appoint, confidential, remain, further to, explanation,regarding, confidence (1) Dear Ms. Waif 1 your letter of 26 April, I am happy to provide the information you requested 2 Arnold Stevens, with the understanding that this information will be kept 3 . I can recommend Mr. Stevens with every 4 . He has been a stock c!erk and then a sales assistant in my store since September 1996. He has always been willing to work odd hours, including weekends and holidays, and has proven to be a hardworking and trustworthy employee. If you were to 5 Mr. Stevens to the post, we should find it very difficult to replace him. However, we 6 that it may be time for Mr. Stevens to move on. Sincerely yours (2) Dear Sir We are very much surprised that we have received no reply to the further letter we sent you on 28th July regarding the long 7 payment of $ 95.67 on your account. Our relations in the past have always been good. Even so, we cannot allow the amount to 8 unpaid indefinitely, and as we have received no replies to any of our several 9 for payment, we are now reluctantly compelled to have recourse to law, unless the amount due is paid or a satisfactory 10 received by the end of this month. Yours faithfully Ⅱ. Choose the best answer for each question. (10 points) 11. I am writing to find out the facts __ to your recent insurance claim. a. be related b. relate c. relating 12. Please examine the matter and send us the __ of the missing three boxes by air parcel. a. payment b. replacement c. adjustment 13. It is essential that our suppliers __ both competitive in terms of price, and extremely reliable. a. be b. woutd be c. will be 14. With regard to the loss in weight, we are enclosing a surveyor's report in order to prove to you that the loss __ only __ in transit. a. could.,'oceur h. could..,have occurred c. can".occur 15. We are sorry to have to complain of the quality of the shipment of wheat, but it is far __ the sample you sent us. a. superior to b. inferior to c. prior to
Tone & Style in Business Writing Tone is the element in your writing which says something about the relationship you have with your reader/audience and the attitude you have towards the subject. The tone you adopt in your business communications is therefore very important. For example, in a business letter or spoken presentation, your tone will normally be respectful and cooperative. Your tone will reflect your position within the company. A respectful, uncertain tone is usually used with your superiors, a more commanding tone is used with your subordinates, while with your colleagues a more friendly, helpful tone is used. Style is the way you use words and expressions to achieve a certain effect or overall impression. Quite often, styles in writing can be seen as formal, neutral or informal.. Achieving a tone to suit the business audience Good readers in the business world know how to choose their words. The communication must achieve its aim or time and energy are wasted. If you want to be a good writer and speaker, good grammar and spelling are necessary but not enough. Your words must be chosen with care and tested for their suitability for each particular writing task. Good writers can write upwards, horizontal or downwards without offending their readers. They use the most suitable words for their position and particular business. The idea of tone is very important to the business communicator. Since readers can be insulted or offended not by the message but be the manner of expression, an otherwise perfect memo or letter could quite possibly cause a breakdown in communication. It is therefore important for you to be able to analyze your relationship with you readers(s) and then to choose the appropriate language and tone for your message. 2008 ITS Corporate Training 1
Begin at the same level~~~~ 下降到最低点: 波折变化: fluctuate around fluctuation of 幅度：slightly sharply significantly dramatically a is in direct proportion to b merely roughly 一、BEC高级（Higher）Part Ⅰ——图表作文 图表作文的文章结构 1）引言部分 2）主体段落 3）结论部分 4）例文分析： The bar chart below shows the number of complaints made by consumers about different products and services in the years 1994 and 1997.
Write a short report for a university lecturer describing the information in the graph. You should write at least 140 words. The bar chart displays the changes in the number of complaints made by consumers about five kinds of products and services between 1994 and 1997. According to the diagram, there was an increase in the complaints about most of the products and services. The number of complaints about package holidays abroad and financial services increased over the period. The complaints made about the package holidays abroad rose by 12.7% from 15,000 in 1994 to about 18,000 in 1997. And there were about 52,000 complaints about the financial services in 1997, 5.2% up on 1994. There were also more complaints about electric goods and second-hand cars in 1997 than in 1994. The complaints about the two products rose by 9.2% and 6.7% respectively. The former increased from 66,000 in 1994 to about 70,000 in 1997 and the latter went up from 80,000 to 86,000. And clothing is the only sector where the number of complaints dropped over the period. In 1994, there were around 45,000 complaints while the figure decreased by 4% to around 43,000 in 1997. In conclusion we can see there were more complaints about the products and services in 1997 than in 1994 with the only exception of clothing. ●图表作文常用的语言手段 1）作文的开头——表示“出处”的句子结构。 2）描述“数据变化”的常用表达方式 3）表示变化的副词和形容词 4）描述“数据”的表达方式 5）“大约”的表达方式 ●真题写作范例： 例一（课堂15分钟快速练习）： The graph below shows development in the ownership of mobile telephones as a percentage of telephones owned. Write a short report for a university lecturer describing the changes in telephone ownership. You should write at least 150 words.
使用日常讲话的方式来写作 Pedantic学究式的Readable日常可用的ascertain find out (发现) aforementioned these (这些) is a result of because (因为) at this point in time now (现在) before long soon (不久) cease stop (停止) commence start, begin (开始) compensate pay (报酬) correspondence letter (信函) demonstrate show (表现) desire want (需要) due to the fact because (因为) during the time that while (当……的时候) elect choose (选择) facilitate ease, help (方便) for the purpose of to (为了) give consideration to consider (考虑) implement do (完成) in close proximity near (靠近) in the future soon (不久) in the event that if (如果) indebtedness debt (欠债) indicate show (表现) in the view of the fact that since (由于) locate find (发现) numerous many (许多) on condition that provided (如果) prior to before (在……之前) purchase buy (购买) rapid fast (快速) reason is because reason is (因为) residence address (住址) subsequent to after (在……之后) subsequently later (之后) sufficient enough (足量)
2019年商务英语初级写作指导（1） 感谢信 感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。其具体格式和要求与邀请函相同。 例文Date and Place Mr.____ Minister of _____ (Address) Beijing,China Dear Minister, I am writing this letter to thank you for you warm hospitality accorded to me and my delegation during our recent visit to your beautiful country. I would also like to thank you for your interesting discussion with me which I have found very informative and useful. During the entire visit, my delegation and I were overwhelmed by the enthusiasm expressed by your business representatives on cooperation with China. I sincerely hope we could have more exchanges like this one when we would be able to continue our
interesting discussion on possible ways to expand our bilateral ecomomic and trade relations and bring our business people together. I am lookingforward to your early visit to China when I will be able to pay back some of the hospitality I received during my memorable stay in yur beautiful country. With kind personal regards, Faithfully yours, (Signed) Mr.___ Minister of Economic Cooperation PLACE 2019年商务英语初级写作指导（2） Explanation Dear Mr. / Ms, I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
第一种、介绍信 Letters of Introduction 实例之一： Dear Mr. / Ms., This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London fro m April 5 to mid April on business. We shall appreciate any help you can give Mr. Jones an d will always be happy to reciprocate. Yours faithfully 尊敬的先生/小姐， 现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。 您诚挚的 实例之二： Dear Mr. / Ms, We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures a nd to make purchases of decorative fabrics for the coming season. We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need. Yours faithfully 尊敬的先生/小姐， 我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。