酒店礼宾部常用英语对话，值得收藏
一、门童英语
Goodmorning, sir. Welcome to our hotel.早上好，先生，欢迎光临。Goodafternoon, madam. Are you going to check in?下午好，女士，您打算登记入住吗？Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。Wouldyou like a taxi?您想叫出租车吗？Whereare you going, sir?先生，您打算去哪里？Ittakes about ten minutes by taxi.坐出租车大约要10分钟。Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等，过几分钟就会有出租车的。There’sparking space in the garage.停车场有空位。Parkingis free for guests of the hotel.宾客免费停车。If youdon’t know how to come back, give us a call.如果您不知道怎么回来，可以给我们打电话。Have apleasant trip, sir.先生，祝您旅途愉快。
二、行李员英语
May Itake your luggage for you?我来帮您拿行李，好吗？Just amoment, please. I’ll bring a luggage cart.请稍等一下，我去推一辆行李车来。Don’tworry, sir. Your luggage will be sent up at once.先生，别担心，您的行李很快就会送上去。Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately.如果您要离店，请拨打32，我们会马上
帮您运送行李。Howmany pieces of luggage do you have?请问您有几件行李？Isthere anything valuable or breakable in your bag?您包里有贵重物品或易碎物品吗？May Ihave your room key, please?请把您房间的钥匙给我，好吗？Isthis the correct number of bags?您的行李数目对吗？Twosuitcases and one bag. Is that right?两只箱子和一个包，对吗？I’llshow you to the Front Desk. This way please.让我带您去总台，请走这边。
三、情景对话（一）-欢迎客人
D: Doorman门童S: Mr. Smith 史密斯先生D: Goodafternoon, sir. Welcome to Sheraton Hotel.下午好，先生！欢迎光临喜来登酒店。S:Thanks, good afternoon. I want to stay in.下午好，谢谢。我想办理入住。D:Please come in and contact the reception desk.请到前台办理手续。S:Where is it?在哪里？D:It’s straight ahead. The porter will help you to handle the baggage.前方直走，行李员会帮您运送行李。S: OK.好的。D:Please step this way. It’s slippery, please mind your step.请小心脚下，地面有些滑，注意前方台阶。S:Thank you.谢谢。四、情景对话（二）–欢送客人
D: Doorman门童L: Miss Li 李小姐D:Madam, can I help you?女士，有什么可以为您效劳的吗？L:Could you call a taxi for me? I have just checked out.你能帮我叫辆出租车吗？我刚已经办理了离店手续。D:Yes, madam, where to go?好的，
女士，您准备去哪里？L: Theairport.机场。D:Just a moment, please.请稍等。D: Thetaxi is waiting for you at the entrance.出租车已经在门口等您了。L:Thank you. Would you help me with my baggage?谢谢你，能帮我拿下行李吗？D:Certainly, madam.当然了，女士。D:There are two pieces in trolly. Is that correct, madam?女士，就这车上的两件行李，是吗？L:You're right.对的。D:Please.请。L:Thank you very much. Goodbye.非常感谢你，再见。D:Goodbye, have a nice trip.再见，祝您旅途愉快。
五、情景对话（三）-运送行李
P:Porter 门童G: Mr. Green 格林先生P:Good afternoon, sir. Welcome to Grand Hyatt hotel.下午好，先生！欢迎光临君悦酒店。G:Thank you.谢谢。P: Howmany pieces of luggage do you have?请问您有几件行李？G:Just these three.
就这里的三件。P: Twosuitcases and one bag. Is that right?2个行李箱和一个袋子，对吗？G:Yes, that’s all.是的，就那么多。P:I’ll show you to the front desk. This way please, I will put your bags by thepost over there.我带您到前台，这边请，行李我会帮您运送到前台的。G: Isee, thanks.好的，谢谢。P:Another porter will show you to your room when you have finished checking in.您办完手续后会有行李员帮您将行李运送到房间。G: Ok,fine.好的，谢谢。P:Please enjoy your stay.祝您入
住愉快。
酒店餐饮日常英语会话 1、可口可乐Coca cola 2、矿泉水Mineral water 3、橘子汁orange Squash 4、啤酒Beer 5、香槟酒Champagne 6、葡萄酒Port 7、威士忌Whisky 8、白兰地Brandy 9、伏特加Vodka 10、味美思Vermouth 11、冰淇淋Ice cream 12、苹果Apple 13、梨Pear 14、桃Peach 15、香蕉Banana 16、橘子Oragne 17、西瓜Watermelon 18、哈密瓜Harmi Melon 19、白兰瓜Lanchou melon 20、葡萄Grape 21、荔枝Lichee 22、菠萝Pineapple 23、面包Bread 24、巧克力Chocolate 25、蛋糕Cake 26、咖啡Coffee 27、红茶Black tea 28、口布A mouth Cloth 29、香烟Cigarette 30、火柴Match 31、手纸Toilet paper 32、盘子Plate 33、叉子Fork 34、勺子Spoon 35、汤勺Soup Spoon 36、牙签Toothpick 37、筷子Chopsticks 38、茶杯Cup 39、开水Hot water 40、凉开水Cold water 41、甜Sweet 42、酸Sour
43、咸Salty 44、辣Hot 45、苦Bitter 46、糖Sugar 47、味精Monosodium Glutamate 48、咖喱粉Curry Powder 49、辣椒粉Chilli powder 50、胡椒粉Black Pepper 52、砂糖Powdered sugar 53、香肠Sausage 54、服务员（男性）Waiter 55、您好Hi! 56、您好！Hello！ 57、您好吗？How do you do? 58、先生（女士），早上好。Good morning, Sir(Ladies) 59、先生们（女士们），下午好！Good afternoon,Ladies and Gentlemen 60、先生们（女士们），晚上好！Good evening, Ladies and Gentlemen. 61、您好，欢迎你们（女士们、先生们）到我们俱乐部Hello!Wolcome to our club. 62、这里是接待处，可以为您效劳吗？Here’s the reception. What can I do for you? 63、您早！How do you do! 64、早上好！Good morning! 65、下午好！Good afternoon! 66、明天见！See you tommorow! 67、欢迎您！You are welcome 68、见到您很高兴！I’m very glad to meet you 69、请这边走！This way, please 70、请里边坐！Come in and sit down please 71、请您休息一下！Take a rest, please 72、请饮用一杯茶。Have a cup of tea, please 73、请饮用咖啡。Have some coffee, please 74、对不起。I’m sorry. 75、没关系。Doesn’t ma tter. 76、请原谅。Excuse me, please 77、好的（好吧）。That’s all right. 78、您需要点什么？What would you like to have?
酒店礼宾部常用英语对话，值得收藏！ 泛瑞翻译 一、门童英语 Goodmorning, sir. Welcome to our hotel. 早上好，先生，欢迎光临。 Goodafternoon, madam. Are you going to check in? 下午好，女士，您打算登记入住吗？ Pleasecheck in at the reception desk in the lobby. 请到大堂接待处登记。 Wouldyou like a taxi? 您想叫出租车吗？ Whereare you going, sir? 先生，您打算去哪里？ Ittakes about ten minutes by taxi. 坐出租车大约要10分钟。 Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等，过几分钟就会有出租车的。 There’sparking space in the garage. 停车场有空位。
Parkingis free for guests of the hotel. 宾客免费停车。 If youdon’t know how to come back, give us a call. 如果您不知道怎么回来，可以给我们打电话。 Have apleasant trip, sir. 先生，祝您旅途愉快。 二、行李员英语 May Itake your luggage for you? 我来帮您拿行李，好吗？ Just amoment, please. I’ll bring a luggage cart. 请稍等一下，我去推一辆行李车来。 Don’tworry, sir. Your luggage will be sent up at once. 先生，别担心，您的行李很快就会送上去。 Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately. 如果您要离店，请拨打32，我们会马上帮您运送行李。 Howmany pieces of luggage do you have? 请问您有几件行李？
酒店礼宾部常用英语汇编重要词汇: 礼宾部 Concierge 行生 Bell man 门童 Doorman 行 Luggage 行架 Luggage rack 行存放处 Luggage Depository 行车 Baggage trolley 司机 Driver 电梯 Elevator 洗手间 Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费 Tip 雨伞 Umbrella 接机服务 Pick-up 行寄存 Check baggage 叫早服务 Morning call 自助早餐 Buffet breakfast 往前直走 Straight on 常用词汇: 五星级酒店 Five-star hotel 前厅部 Front office department 总台 Front desk 总机 Operator 商务中心 Business center 游泳池 Swimming pool 西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge 桑拿 Sauna 会议室 Meeting room 停车场 Parking lot 总经理 General manager 经理 Manager 大堂副理 Assistant manager [AM]
宾客关系主任Guest relation officer [GRO] 主管 Director 领班 Supervisor 楼层服务员Room waiter 总台接待 Receptionist 维修人员 Repairman 货币兑换change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side Up 常用句子 1.Are these your baggage? 这些是您的行吗? 2.Is this everything, sir? 这是全部东西吗，先生? 3.May I take them for you? 我来帮您拿好吗? 4.Let me help you with your luggage.让我来帮您吧。 5.I hope I'm not disturbing you.我希望没有打扰您。 6.Just a moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。 7.The bellboy will show you to your room, sir. 先生，行生会送您到房间的。 8.Here is your room key. 给您房间钥匙。 9.You may leave your luggage in the Concierge. 您可以把行放在礼宾部。 10.Would you like to check your luggage here? 您要寄存行吗? 11.Don’t worry, your luggage will be sent up at once. 别担心，您的行很快就会送上去的。 12.When you check out, please call NO.6849 and we’ll help you with your luggage immediately. 如果您要
日常用语（句子）： 酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？
礼宾部常用英语用语 1、Is this everything， sir？这是全部东西吗，先生？ 2、Here's the light switch．这是电灯开关。 3、Here's the closet and there's the bathroom．这儿是壁柜。这儿是洗澡间。 4、It's very kind of you to do so．你这样做使我很感激。 5、And by the way， could I have a look at your room card？ 顺便问一句，我可以看一下您的房卡吗？ 6、How do you like this room？您觉得这个房间怎么样？ 7、It's also quite spacious．房间也很宽敞。 8、Please sign your name here．请您在这里签名。 9、By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir． 先生，顺便告诉您，结账后离开旅馆时间是12点。 10、Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr.．Green？ 格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？ 11、At what time would you like us to call you tomorrow morning？ 您想让我们明天早上什么时候叫醒您？ 12、That means that I'll have to be on the road by 7 o'clock at the latest． 就是说我明天早晨最迟也要7点钟上路。 13、Will you pay by credit card？您准备用信用卡支付吗？ 14、No, if there is, I’ll it to you in time. 没有。如果有的话，我会及时给你送来的。 15、Here is a telegram for you. 这儿有一封你的电报。 16、I want to borrow China Daily of these days. 我要看这几天的《中国日报》。 Please get some copies of China Pictorial for me. 请拿几份《中国日报》给我。 17、All right, I'll get it for you right away. 好的，我就去拿。 18、Pardon me for interrupting. 对不起打扰你们了。 19、Please excuse me for coming so late. 请原谅我来迟了。 20、I'm sorry I was so careless. 很抱歉我太粗心了。
酒店常用英文对话 一、酒店服务、时尚英语 Reserving a Room 预订酒店房间(电话) (H=Hotel, G=Guest) H: George’s Hotel. 这儿是乔治酒店。 G: I’d like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We’ll have it ready for you, sir. 先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079. 我名叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George’s Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I’d like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I’ll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin. 可以。单人房收费350～550元，双人房收费550～750元。 G: I see. I am visiting your city in April. How soon should I make
酒店餐饮、SPA 日常英语口语汇总 一、餐饮词汇 1、可口可乐 Coca cola[,k ?uk ?'k ?ul ?] 2、矿泉水 Mineral water ['m ?n(?)r(?)l] 3、橘子汁 Orange Juice 4、啤酒 Beer 5、香槟酒 Champagne [??m'pe ?n] 6、葡萄酒 Port/Grape wine 7、威士忌 Whisky 8、白兰地 Brandy ['br?nd ?] 9、伏特加 Vodka['v ?dk ?] 10、冰淇淋 Ice cream 11、苹果 Apple 12、苹果汁 Apple Juice 13、梨 Pear 14、桃 Peach 15、香蕉 Banana 16、橘子 Orange 17、西瓜 Watermelon 18、哈密瓜 Harmi Melon 19、草莓Strawberry 26、咖啡 Coffee 27、红茶 Black tea 28、口布 A mouth Cloth 29、香烟 Cigarette [s ?g ?'ret] 30、火柴 Match 31、手纸 Toilet paper [?t ??l ?t] 32、盘子 Plate [ple ?t] 33、叉子 Fork 34、勺子 Spoon 35、汤勺 Soup Spoon 36、牙签 Toothpick 37、筷子 Chopsticks 38、茶杯 Cup 39、开水 Hot water 40、凉开水 Cold water 41、甜 Sweet 42、酸 Sour 43、咸 Salty 44、辣 Hot 45、苦 Bitter 46、糖 Sugar 47、黄油butter 48、盐salt 49、香肠 Sausage ['s ?s ?d ?] 50、服务员（男性） Waiter
Concierge Useful Words&Sentences Useful Words 礼宾部Concierge 行李生Bell man / Bell boy 门童Doorman 行李Luggage / Baggage 行李架Luggage rack 行李存放处Luggage Depository 行李车Baggage trolley(小)/Cart （大） 司机Driver 导游Tour guide 电梯Elevator 洗手间Toilet 机场Airport 火车站Railway station 商场Shopping center 超市Super market 小费Tip 雨伞Umbrella 接机服务Pick-up service 租车服务Limousine service 行李寄存Check baggage 叫早服务Morning call 贵重物品Valuables 易碎物品Fragile objects 自助早餐Buffet breakfast 往前直走Straight on 五星级酒店Five-star hotel 前厅部Front office department 总台Reception / Front desk 总机Operator /One Touch Service Center 商务中心Business centre 票务Ticket service 游泳池Swimming pool 西餐厅Western restaurant/Fresh Café中餐厅Chinese restaurant 大堂吧The Stream Lobby lounge / 医务室Clinic Room 瑜伽室Yoga Room桑拿Sauna / 按摩Massage / 美容厅Beauty salon “融”水疗Rong Spa 健身中心Health Center 会议室Meeting room 宴会厅Ballroom 经纬宴会厅Jingwei Hall 停车场Parking lot 总经理General manager / 经理Manager 值班经理Duty Manager 大堂迎宾员lobby hostess 主管Supervisor / 领班Captain 楼层服务员Room attendant 总台接待Receptionist /Guest Service Representative 维修人员Repairman 换钱change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side Up Useful Sentences 1、Is this everything，sir？这是全部东西吗，先生？ 2、Here's the light switch．这是电灯开关。 3、Here's the closet and there's the bathroom．这儿是壁柜。这儿是洗澡间。 4、It's very kind of you to do so．你这样做使我很感激。 5、And by the way，could I have a look at your room card？ 顺便问一句，我可以看一下您的房卡吗？ 6、How do you like this room？您觉得这个房间怎么样？ 7、It's also quite spacious．房间也很宽敞。 8、Please sign your name here．请您在这里签名。 9、By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir． 先生，顺便告诉您，结账后离开旅馆时间是12点。 10、Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr.．Green？ 格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？ 11、At what time would you like us to call you tomorrow morning？ 您想让我们明天早上什么时候叫醒您？ 12、That means that I'll have to be on the road by 7 o'clock at the latest． 就是说我明天早晨最迟也要7点钟上路。 13、Will you pay by cash？您准备用现金支付吗？
酒店总机常用英语及技巧 一、接听外线电话： 2)电话铃响三声接起，中英文清晰报出酒店名称： 早上好，龙轩大酒店。请问有什么可以帮到您！ Good morning, LonSun hotel. How may I assist you ! 2) 转接时，对来电方： 请稍等！Hold on, please ! 3) 电话占线时： 对不起，电话占线，请您稍后再拨。 Sorry, the line is busy , please call back later ! 4) 转入电话无人接时： 电话没人接，您是否需要留宿？ There’s no answer. Would you like to leave a message ? 5) 转入客房电话： A 请问您找哪位？Who would you like to speak to ? B 对不起，没有这个姓名的客人。 Sorry, there’s no guest with that name. C 您能告诉我他是住客还是访客？ Excuse me for asking but is he a visitor or a botel guest? 6) 内容没听清或不确定时： A 请您再说一遍好吗? Would you like to repeat the number ? B 请您大声一点好吗? Could you speak a little louder , please ?
C 请说慢一点！Could you speak slowly , please ? 7) 对方拨错号码： 恐怕您拨错了号码，这里是龙轩酒店总机 I’m afraid you dial the wrong number, here is LonSun hotel operator. 8) 外线来电详细问询时； 我将帮您把电话转到问询处； I’ll put you through to the information desk. 9) 来电方需要留言； A 请告诉我您的留言内容； Could you please give me the message , sir /madam? B 请放心，我一定将您的意思转达给X先生/小姐。 谢谢您的来电，再见！ Thank you for calling , I’ll relay the message to X Mr.Mrs, 二、酒店住客的叫醒受理； 10）能告诉我您的姓名和房号吗？ May I have your name and your room number ,please ? 11) 您需要什么时间的叫醒？ Could you tell me what time would you like to get up ? 12) 我重复一遍您的房号和叫醒时间，好吗？ May I repeat your room number and the time , sir/madam？ 13）早上好（中午、晚上好），先生/女士，这是你的叫醒电话，祝您过得愉快！
酒店常用的英语情景对话 现在国人出去外面的多了，那么外面去到外面要住酒店时，怎么跟人家表达呢?下面，小编在这给大家带来酒店常用的英语情景对话，欢迎大家借鉴参考! 入住 (F: Frontdesk G: Guest) F: Welcome to the Beachside Inn. How may I help you? 欢迎来到海边酒店。能为您做点什么吗? G: I’d like a room, please. 我要住店。 F: Would you prefer a single or a double? 你是要单人间还是双人间呢? G: A double, please. How much is that? 双人间，价格是多少? F: It’s $145.00 a night. How many nights will you be staying? 145美元每晚，你要住几晚呢? G: Just tonight. 就今晚。 F: OK. One night comes to $145.00 plus tax. May I have your name please? 一晚含税总共145美元。您的名字是? G: It’s Davies. Robertson Davies. 我是达维斯。 F: And how do you spell that, sir? 怎么拼写呢? G: It’s D-A-V-I-E-S. 是D-A-V-I-E-S。 F: So that’s D-A-V-I-E-S. How would you like to pay for the room? 好的，你想要如何付款? G: Do you take VISA? 能用VISA卡吗? F: Yes, we do. We take VISA,Mastercard, and American Express.
At Breakfast 吃早餐 Coffee shops are popular and reasonably priced restaurants for breakfast, lunch, dinner or just a snack. 咖啡馆是大众化的，价格公道的餐馆。在这里可以吃早餐，午餐和晚餐，也可以只吃点点心。 1. A: You're having coffee, aren't you? B: Yes, I always have coffee in the morning. A: What are you going to have to eat? B: I'm going to order scrambled eggs and toast. (炒蛋和土司)What about you? A: That sounds good to me. I'll have the same. 2. A: You'd like coffee, wouldn't you? B: I think I'd rather have tea this morning. A: What else are you going to have? B: Just an English muffin.（英式松饼）What are you going to have? A: That sounds good. I'm going to order the same thing. 3. A: You're going to have coffee, aren't you? B: Yes. I could use a cup of coffee. A: Are you going to have anything to eat? B: French toast sounds good. What are you going to order? A: I'll have that too. 4. A: A cup of coffee sounds good, doesn't it? B: Yes, but I think I'll have orange juice first. A: Do you feel like having anything to eat? B: Well, I think I'll try the pancakes.（煎薄饼）How about you? A: Sounds great. That's just what I feel like having. At Lunch 吃午餐 Lunch is usually served between noon and 2:00. Sandwiches are a very popular quick lunch in both the United States and Canada. 午餐通常从中午供应到下午两点。在美国和加拿大，三明治是极大众化的午间快餐食品。 1. A: Please have another sandwich. B: Thank you, but I really can't eat any more. A: You're going to have dessert, aren't you? B: Well, I'll join you if you're having something. 2. A: You'll finish the chicken, won't you? B: No, thank you. I'm trying to cut down.（削减） A: Aren't you going to have dessert? B: No, thank you. I just can't eat any more. 3.
常用酒店英语词汇大全如下： Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员
Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员
前厅——登记入店 美联英语提供 入住客人： I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight?今晚有空房间吗？ Can you help me with this form?你能帮我填这张表吗？ Do you have anything to declare?有什么需要报关的吗？ I’d like to reconfirm my flight?我想确认一下我的机票。 What time does the dining room open?餐厅什么时候营业？ When will it be ready?什么时候能准备好？ Can you keep my valuables?你能帮我保管贵重物品吗？ Please bring me a pot of boiled water?请送一壶热水. May I have a wake-up call?早晨能叫醒我吗？ A wake-up call, please.请提供叫醒服务。 Can I borrow a hair-dryer?我可以借一下电吹风吗？ The room next door is noisy.隔壁太吵。 Could I possibly have another room key?我能再要一把房间的钥匙吗？ I locked myself out.我把自己锁在门外了。 Would you send someone up?请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语，当我们在酒店内享受自助餐或是其他服务时，服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价，下面一些句子是大家必须了解的： 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？ 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯！ 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!) 干杯！
常用餐厅英语会话大全 餐厅会话（一） A：Excuse me. Can you suggest a good restaurant？请问，你能推荐一家好的餐厅吗？B：Yes. What kind of food would you like to eat？好的，你想吃什么样的东西？A：Are there any Chinese restaurants around here？这附近有没有中国餐厅？B：There's one across the street. 对街有一家。A：Where can I have the best local food？哪里可吃到最好的本地食物？B：I suggest you try Green Inn. 我建议你去绿荫阁试试看。A：Is it very far from here？离这里很远吗？餐厅会话（二） Do you know if there's a good Chinese restaurant nearby？ 你知道这附近有好的中国餐厅吗？ Are there any Chinese restaurants along the street？这条街上有没有中国餐厅？Is there a less expensive restaurant near here？这附近有没有较便宜的餐厅？ I'd like to eat some French food. 我想吃一些法国菜。A：I'd like to book a table for three at seven this evening. 我想订三个人的座位，今天晚上7点。 B：For three. And your name please？三位。您贵姓？I'd like to make reservation, please. 我想预订桌位。餐厅会话（三） I'd like a table for three or four at seven. 我想订7点钟的3人或4人桌位。Please reserve a table for three. 请预留一个3人桌位。I'm sorry, I'll be about thirty minutes late. 抱歉，我将晚到30分钟左右。Do I have to be formally dressed？我必须穿正式服装吗？B：Good evening. How many people do you have in your party？晚上好。你们有几位？
酒店礼宾部常用英语(全版)
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酒店礼宾部常用英语汇编重要词汇: 礼宾部 Concierge 行李生 Bell man 门童 Doorman 行李 Luggage 行李架 Luggage rack 行李存放处 Luggage Depository 行李车 Baggage trolley 司机 Driver 电梯 Elevator 洗手间 Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费 Tip 雨伞 Umbrella 接机服务 Pick-up service 行李寄存 Check baggage 叫早服务 Morning call 自助早餐 Buffet breakfast 往前直走 Straight on 常用词汇: 五星级酒店 Five-star hotel 前厅部 Front office department 总台 Front desk 总机 Operator 商务中心 Business center 游泳池 Swimming pool 西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge 桑拿 Sauna 会议室 Meeting room 停车场 Parking lot 总经理 General manager 经理 Manager 大堂副理 Assistant manager [AM]