酒店礼宾部常用英语对话，值得收藏！泛瑞翻译
一、门童英语
Goodmorning, sir. Welcome to our hotel.
早上好，先生，欢迎光临。
Goodafternoon, madam. Are you going to check in
下午好，女士，您打算登记入住吗
Pleasecheck in at the reception desk in the lobby.
请到大堂接待处登记。
Wouldyou like a taxi
您想叫出租车吗
Whereare you going, sir
先生，您打算去哪里
Ittakes about ten minutes by taxi.
坐出租车大约要10分钟。
Just amoment, please. I’m sure a taxi will be available in a few minutes.
请稍等，过几分钟就会有出租车的。
There’sparking space in the garage.
停车场有空位。
Parkingis free for guests of the hotel.
宾客免费停车。
If youdon’t know how to come back, give us a call.
如果您不知道怎么回来，可以给我们打电话。
Have apleasant trip, sir.
先生，祝您旅途愉快。
二、行李员英语
May Itake your luggage for you
我来帮您拿行李，好吗
Just amoment, please. I’ll bring a luggage cart.
请稍等一下，我去推一辆行李车来。
Don’tworry, sir. Your luggage will be sent up at once.
先生，别担心，您的行李很快就会送上去。
Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately.
如果您要离店，请拨打32，我们会马上帮您运送行李。
Howmany pieces of luggage do you have
请问您有几件行李
Isthere anything valuable or breakable in your bag
您包里有贵重物品或易碎物品吗
May Ihave your room key, please
请把您房间的钥匙给我，好吗
Isthis the correct number of bags
您的行李数目对吗
Twosuitcases and one bag. Is that right
两只箱子和一个包，对吗
I’llshow you to the Front Desk. This way please.
让我带您去总台，请走这边。
三、情景对话（一）-欢迎客人
D: Doorman门童S: Mr. Smith 史密斯先生
D: Goodafternoon, sir. Welcome to Sheraton Hotel.
下午好，先生！欢迎光临喜来登酒店。
S:Thanks, good afternoon. I want to stay in.
下午好，谢谢。我想办理入住。
D:Please come in and contact the reception desk.
请到前台办理手续。
S:Where is it
在哪里
D:It’s straight ahead. The porter will help you to handle the baggage.前方直走，行李员会帮您运送行李。
S: OK.
好的。
D:Please step this way. It’s slippery, please mind your step.
请小心脚下，地面有些滑，注意前方台阶。
S:Thank you.
谢谢。
四、情景对话（二）–欢送客人
D: Doorman门童L: Miss Li 李小姐
D:Madam, can I help you
女士，有什么可以为您效劳的吗
L:Could you call a taxi for me I have just checked out.
你能帮我叫辆出租车吗我刚已经办理了离店手续。
D:Yes, madam, where to go
好的，女士，您准备去哪里
L: Theairport.
机场。
D:Just a moment, please.
请稍等。
D: Thetaxi is waiting for you at the entrance.
出租车已经在门口等您了。
L:Thank you. Would you help me with my baggage
谢谢你，能帮我拿下行李吗
D:Certainly, madam.
当然了，女士。
D:There are two pieces in trolly. Is that correct, madam
女士，就这车上的两件行李，是吗
L:You're right.
对的。
D:Please.
请。
L:Thank you very much. Goodbye.
非常感谢你，再见。
D:Goodbye, have a nice trip.
再见，祝您旅途愉快。
五、情景对话（三）-运送行李
P:Porter门童G: Mr. Green 格林先生
P:Good afternoon, sir. Welcome to Grand Hyatt hotel.
下午好，先生！欢迎光临君悦酒店。
G:Thank you.
谢谢。
P: Howmany pieces of luggage do you have
请问您有几件行李
G:Just these three.
就这里的三件。
P: Twosuitcases and one bag. Is that right
2个行李箱和一个袋子，对吗
G:Yes, that’s all.
是的，就那么多。
P:I’ll show you to the front desk. This way please, I will put your bags by thepost over there.
我带您到前台，这边请，行李我会帮您运送到前台的。
G: Isee, thanks.
好的，谢谢。
P:Another porter will show you to your room when you have finished checking in.您办完手续后会有行李员帮您将行李运送到房间。
G: Ok,fine.
好的，谢谢。
P:Please enjoy your stay.
祝您入住愉快。
英语常用课堂用语总结 英语课堂用语（1） 许多同学在面试中对于全英授课十分担忧，担心自己口语不好，其实真是的英文课堂不用多么复杂的表达，我们需要考虑学生的程度。所以在此提供一些常用的课堂用语，大家平时背下来，考试的时候就不怕了。 1.Greetings Hi.Class/Children/Everybody/Boys and girls. How are you (today)? Fine, thanks. How are you? How are you doing, Susan? Not (too) bad./Very well./Okay!/Pretty good./Great!/ How is itgoing? How abou tyou?/What about you? How are things with you, John? Same as before./Nothing unusual./Nothing special. Nothing new./Busy as usual. 2. Saying Goodbye Bye now! See you! See you tomorrow/nextweek. See you soon! Have a niceday/weekend/vacation! Have a good time! Enjoy your weekend/vacation! 3. Class time (1) Beginning a Class Shall we start? Can we begin? Time for class! It’s time to start our class. Are you ready to start? Is everybody ready for class? Let’s begin with some listening/speaking/reading/writing. (2) Asking about absences
酒店礼宾部常用英语汇编重要词汇: 礼宾部 Concierge 行生 Bell man 门童 Doorman 行 Luggage 行架 Luggage rack 行存放处 Luggage Depository 行车 Baggage trolley 司机 Driver 电梯 Elevator 洗手间 Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费 Tip 雨伞 Umbrella 接机服务 Pick-up 行寄存 Check baggage 叫早服务 Morning call 自助早餐 Buffet breakfast 往前直走 Straight on 常用词汇: 五星级酒店 Five-star hotel 前厅部 Front office department 总台 Front desk 总机 Operator 商务中心 Business center 游泳池 Swimming pool 西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge 桑拿 Sauna 会议室 Meeting room 停车场 Parking lot 总经理 General manager 经理 Manager 大堂副理 Assistant manager [AM]
宾客关系主任Guest relation officer [GRO] 主管 Director 领班 Supervisor 楼层服务员Room waiter 总台接待 Receptionist 维修人员 Repairman 货币兑换change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side Up 常用句子 1.Are these your baggage? 这些是您的行吗? 2.Is this everything, sir? 这是全部东西吗，先生? 3.May I take them for you? 我来帮您拿好吗? 4.Let me help you with your luggage.让我来帮您吧。 5.I hope I'm not disturbing you.我希望没有打扰您。 6.Just a moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。 7.The bellboy will show you to your room, sir. 先生，行生会送您到房间的。 8.Here is your room key. 给您房间钥匙。 9.You may leave your luggage in the Concierge. 您可以把行放在礼宾部。 10.Would you like to check your luggage here? 您要寄存行吗? 11.Don’t worry, your luggage will be sent up at once. 别担心，您的行很快就会送上去的。 12.When you check out, please call NO.6849 and we’ll help you with your luggage immediately. 如果您要
酒店前台预定英语对话 Front Desk: small inn, may I help you 前台：小小客栈，我能为您服务吗 John: Yes. I need a room for three days from May 2 to May 4. Do you have any vacancies 约翰：我想订一个房间，五月2号到4号，请问你们还有空房吗Front Desk: Yes, we have. What kind of room would you like 前台：还有空房。您需要什麽样的房间 John: I'd like a suite with an ocean view, please. 约翰：我想要一个可以看到海景的套房。 Front Desk: No problem, sir. 前台：没问题，先生。 John: How much will that be 约翰：价格如何 Front Desk: It's RMB 178 per night. 前台：每晚178元。 John: That's a little high. I'm told your hotel is offering a discount now. 约翰：价格有点高。我听说你们酒店正在打折。 Front Desk: Yes, we were, but the offer ended yesterday. I'm sorry. 前台：是的，但打折期昨天就结束了。很抱歉。 John: Oh, I see. Then do you have anything less expensive 约翰：我明白了。那麽你们是否还有其他便宜一点的套房
日常用语（句子）： 酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？
小学英语课堂常用语 课堂导入：Hello你好hi你好I’m Miss Wang我是王老师 class begins上课sit down please请坐下good morning早上好 good afternoon中午好how are you你好吗 I’m fine，thank you我很好谢谢let’s sing a song让我们一起唱歌吧what’s your name你叫什么名字nice to meet you见到你很高兴 nice to meet you,too见到你我也很高兴 评价语：Good好very good非常好 great棒极了wonderful太棒了 well done干得不错good job做得好、 good good very good棒棒你真棒good good I’m good棒棒我真棒、课堂用语：Who can try谁能试一试put up your hands举起你的手 be quite安静listen carefully认真听 the train is coming开火车了what’s the meaning什么意思 pair work同桌合作group work小组合作 show me your book给我看看你的书clap your hands鼓鼓掌 look at me看着我ready go预备开始 read after me跟着我读once again再一次 open your book and turn to page one打开你的书翻到第一页 one two three一二三（学生说three two one后马上安静） show me your fingers手指伸出来指着speak it in English用英语说 close your books把书合上are you clear清楚了吗 any different opinions有不同意见吗follow me跟着我做 part one number one第一大题第一小题introduce yourself介绍你自己 单词操练方法：开火车读手心读手背不读 手指出示几读几遍唱反调（我大声你小声读） 放到句子里操练编口诀操练（常用两只老虎版本）歌曲操练分小组竞赛朗读 击鼓传花游戏（拿一枝花往下传，每个人必须说完一句话，音乐停或人工说停时手上拿着花的同学表演一个节目） 火眼金睛（PPT快速出现单词并消失，学生迅速读音并说出中文） 课堂结束语：Class is over下课goodbye再见 bye再见see you再见 have a rest休息time is up下课
酒店礼宾部常用英语对话，值得收藏！ 泛瑞翻译 一、门童英语 Goodmorning, sir. Welcome to our hotel. 早上好，先生，欢迎光临。 Goodafternoon, madam. Are you going to check in? 下午好，女士，您打算登记入住吗？ Pleasecheck in at the reception desk in the lobby. 请到大堂接待处登记。 Wouldyou like a taxi? 您想叫出租车吗？ Whereare you going, sir? 先生，您打算去哪里？ Ittakes about ten minutes by taxi. 坐出租车大约要10分钟。 Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等，过几分钟就会有出租车的。 There’sparking space in the garage. 停车场有空位。
Parkingis free for guests of the hotel. 宾客免费停车。 If youdon’t know how to come back, give us a call. 如果您不知道怎么回来，可以给我们打电话。 Have apleasant trip, sir. 先生，祝您旅途愉快。 二、行李员英语 May Itake your luggage for you? 我来帮您拿行李，好吗？ Just amoment, please. I’ll bring a luggage cart. 请稍等一下，我去推一辆行李车来。 Don’tworry, sir. Your luggage will be sent up at once. 先生，别担心，您的行李很快就会送上去。 Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately. 如果您要离店，请拨打32，我们会马上帮您运送行李。 Howmany pieces of luggage do you have? 请问您有几件行李？
酒店常用英语对话及词汇酒店常用英文对话 一、酒店服务、时尚英语 Reserving a Room 预订酒店房间(电话) (H=Hotel, G=Guest) H: George’s Hotel. 这儿是乔治酒店。 G: I’d like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We’ll have it ready for you, sir.
先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079. 我名叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George’s Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I’d like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I’ll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin. 可以。单人房收费350,550元，双人房收费550,750元。 G: I see. I am visiting your city in April. How soon should I make a reservation. 我明白了。我打算在4月份往贵市。我应提早多少时候订房呢?
酒店常用英文对话 一、酒店服务、时尚英语 Reserving a Room 预订酒店房间(电话) (H=Hotel, G=Guest) H: George’s Hotel. 这儿是乔治酒店。 G: I’d like to reserve a room. 我想预订一间房间。 H: When for Sir? 先生，什么时候要用? G: This weekend. 这周末。 H: Thank you. Just a moment, please. 谢谢。请等一会儿。 H: Front desk, sir. (总台接待员)先生，这儿是总台。 G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。 H: Hold on, please. 请等一下。 (A few seconds later) (几秒钟以后) H: We’ll have it ready for you, sir. 先生，我们会为您准备好房间。 G: Fine. 好! H: May I have your name and phone number, sir? 先生，请问贵姓和电话号码? G: Yes, my name is XinHua Zhou, and the number is 116079. 我名叫周新华，电话号码是116079。 Inquiring about the Hotel Charges 询问酒店费用(电话) H: (Operator) George’s Hotel. Can be of any assistance? (接线生)乔治酒店。请问有什么贵干? G: Yes, I’d like to find out about the room charges. 我想了解住房费用。 H: Just a moment, sir. I’ll put you onto reservations. 先生，请等一会儿。我替您接订房部。 H: (Reservation Clerk) Reservations. Can I help you? (订房部员工)订房部。请问有什么事可以效劳? G: Yes, could you tell me the rates for your rooms? 您可以告诉我，你们房间的收费率吗? H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin. 可以。单人房收费350～550元，双人房收费550～750元。 G: I see. I am visiting your city in April. How soon should I make
幼儿英语常用语 一、入园接待 Good morning.早上好。 Hello! 你好！ Nice to see you. 很高兴见到你。 Nice to see you, too. 见到你我也很高兴。 How are you？你好吗？ Give me a hug! 拥抱一下。 Please come in. 请进。 Say good bye to your mommy/daddy/grandpa/grandma. 请跟妈妈/爸爸/爷爷/奶奶说再见 二、早操（户外活动） It’s time to do morning exercises.早操时间到了。 Let’s go out. 让我们到室外去。 Let’s go downstairs. 让我们到楼下去。
Let’s play on the ground. 让我们到操场上玩吧。 Line up one by one. 一个跟着一个排好队。 Let’s go. 我们走吧。 Stand in a line. 请站成一队。 Count off. 报数。 Stand in a circle, hand in hand.手拉手站成一个圈。 Look forward! At ease. Attention.向前看！稍息。立正。 One step backward/forward.向后（向前）一步走。 Follow me. 请跟我这样做。 Let’s go back to the classroom.我们回教室吧。 No pushing, no running. 不要推，不要跑。 三、进餐 It’s time for breakfast/lunch/supper/snack. 现在是早餐（午餐、晚餐、点心）时间。 Wash your hands, please. 请洗手。 Show me your hands, are they clean? 让我看看你的手干净了吗？ Please sit by the table. 请坐在餐桌边。 Please have some more. 再吃一点。 Is it tasty? 好吃吗？ Are you full? 吃饱了吗？ Clean your mouth with the napkin. 用餐巾把嘴擦干净。 Finish everything in your bowls. 把碗里的饭菜吃完。 Wipe your mouth, please. 请擦嘴。 四、课堂活动
英语教师常用课堂用语小结 1. Let’s get ready for class.准备 上课。 2. I’m sorry I’m late. /Excuse me for coming late. 对不起，我迟到 了。 3. Please come earlier next time. 下次请早点到。 4. Class begins. 上课。 5. Who’s on duty today?今天谁 值日？ 6. Is everyone here? 都到齐了 吗？ 7. Who’s a bsent today? 今天谁 没来？ 8. What day is today? 今天是星 期几？ 9. What’s the date today? 今天 是几号？ 10. Li Hong, have you collected all the exercise-books? 李红，作业本都收齐了吗？ 11. Here are your exercise-books. Please hand them out. 这是练习本，请发下去。12. Monitor, would you please fetch some chalk for me?. 班长，能帮我去拿些粉笔来吗？ 13. Open your books, please. 请 翻开书。 14. please turn to Page 12. 请翻 开书到12页。 15. Please take out your notebooks/exercise books. 请拿 出笔记本/练习本。 16. No more talking, please. 请 安静。 17. Attention, please. 请注意。 18. Let’s have a dictation.让我 们来听写。 19. We’re going to have a new lesson today. 今天我们要上新 课。 20. First let’s have a revision. 首先我们复习一下。21. Who can answer this question? 谁能回答这个问题？22. Do you have any questions? 你们有问题吗？ 24. Let me see. 让我看看/想想。
酒店总机常用英语及技巧 一、接听外线电话： 2)电话铃响三声接起，中英文清晰报出酒店名称： 早上好，龙轩大酒店。请问有什么可以帮到您！ Good morning, LonSun hotel. How may I assist you ! 2) 转接时，对来电方： 请稍等！Hold on, please ! 3) 电话占线时： 对不起，电话占线，请您稍后再拨。 Sorry, the line is busy , please call back later ! 4) 转入电话无人接时： 电话没人接，您是否需要留宿？ There’s no answer. Would you like to leave a message ? 5) 转入客房电话： A 请问您找哪位？Who would you like to speak to ? B 对不起，没有这个姓名的客人。 Sorry, there’s no guest with that name. C 您能告诉我他是住客还是访客？ Excuse me for asking but is he a visitor or a botel guest? 6) 内容没听清或不确定时： A 请您再说一遍好吗? Would you like to repeat the number ? B 请您大声一点好吗? Could you speak a little louder , please ?
C 请说慢一点！Could you speak slowly , please ? 7) 对方拨错号码： 恐怕您拨错了号码，这里是龙轩酒店总机 I’m afraid you dial the wrong number, here is LonSun hotel operator. 8) 外线来电详细问询时； 我将帮您把电话转到问询处； I’ll put you through to the information desk. 9) 来电方需要留言； A 请告诉我您的留言内容； Could you please give me the message , sir /madam? B 请放心，我一定将您的意思转达给X先生/小姐。 谢谢您的来电，再见！ Thank you for calling , I’ll relay the message to X Mr.Mrs, 二、酒店住客的叫醒受理； 10）能告诉我您的姓名和房号吗？ May I have your name and your room number ,please ? 11) 您需要什么时间的叫醒？ Could you tell me what time would you like to get up ? 12) 我重复一遍您的房号和叫醒时间，好吗？ May I repeat your room number and the time , sir/madam？ 13）早上好（中午、晚上好），先生/女士，这是你的叫醒电话，祝您过得愉快！
旅游英语口语对话：酒店餐厅常用英语 餐厅会话（一） A：Excuse me. Can you suggest a good restaurant？ 请问，你能推荐一家好的餐厅吗？ B：Yes. What kind of food would you like to eat？ 好的，你想吃什么样的东西？ A：Are there any Chinese restaurants around here？ 这附近有没有中国餐厅？ B：There's one across the street. 对街有一家。 A：Where can I have the best local food？ 哪里可吃到的本地食物？ B：I suggest you try Green Inn. 我建议你去Green Inn试试看。 A：Is it very far from here？ 离这里很远吗？ 餐厅会话（二） Do you know if there's a good Chinese restaurant nearby？你知道这附近有好的中国餐厅吗？ Are there any Chinese restaurants along the street？
这条街上有没有中国餐厅？ Is there a less expensive restaurant near here？ 这附近有没有较便宜的餐厅？ I'd like to eat some French food. 我想吃一些法国菜。 A：I'd like to book a table for three at seven this evening. 我想订三个人的座位，今天晚上7点。 B：For three. And your name please？ 三位。您贵姓？ I'd like to make reservation, please. 我想预订桌位。 餐厅会话（三） I'd like a table for three or four at seven. 我想订7点钟的3人或4人桌位。 Please reserve a table for three. 请预留一个3人桌位。 I'm sorry, I'll be about thirty minutes late. 抱歉，我将晚到30分钟左右。 Do I have to be formally dressed？ 我必须穿正式服装吗？
酒店常用的英语情景对话 现在国人出去外面的多了，那么外面去到外面要住酒店时，怎么跟人家表达呢?下面，小编在这给大家带来酒店常用的英语情景对话，欢迎大家借鉴参考! 入住 (F: Frontdesk G: Guest) F: Welcome to the Beachside Inn. How may I help you? 欢迎来到海边酒店。能为您做点什么吗? G: I’d like a room, please. 我要住店。 F: Would you prefer a single or a double? 你是要单人间还是双人间呢? G: A double, please. How much is that? 双人间，价格是多少? F: It’s $145.00 a night. How many nights will you be staying? 145美元每晚，你要住几晚呢? G: Just tonight. 就今晚。 F: OK. One night comes to $145.00 plus tax. May I have your name please? 一晚含税总共145美元。您的名字是? G: It’s Davies. Robertson Davies. 我是达维斯。 F: And how do you spell that, sir? 怎么拼写呢? G: It’s D-A-V-I-E-S. 是D-A-V-I-E-S。 F: So that’s D-A-V-I-E-S. How would you like to pay for the room? 好的，你想要如何付款? G: Do you take VISA? 能用VISA卡吗? F: Yes, we do. We take VISA,Mastercard, and American Express.
常用酒店英语词汇大全如下： Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员
Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员
酒店常用英语对话 1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。 2、Good night. 晚安。 3、Have a good time! 祝您过得愉快！ 4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！ 5、I’m sorry. 对不起，很抱歉。 6、Excuse me. 打扰一下，对不起。 7、Sorry to have kept you waiting. 对不起，让您久等了。 8、Just a moment, please. 请稍等一下。 9、I apologize for this. 我为此道歉。 10、Can I help you. 我能帮您吗？ 11、It’s very kind of you. 您真客气。 12、Thank you. 谢谢您。 13、You are welcome. 不用谢。 14、I am at your service. 乐意为您效劳。 15、Turn left/right. 往左/右转。 16、 This way, please. 请这边走。 17、 It’s on the second floor. 在二楼。 18、 Happy birthday! 生日快乐！ Happy New Year! 新年快乐！ Merry Christmas! 圣诞快乐！ 19、 May I come in? 我可以进来吗？
20、 May I know your room number and name? 我能知道您的房间号码和姓名吗？ 总台 基本句型 一、预订服务 Good morning. This is Room reservation. May I help you? 早上好，客房预订处，我能为您做什么？ What kind of room would you like to reserve ? 您想订哪种类型的房间? A single room or a double room ? 要单人间还是双人房间？ For which dates do you want to book the rooms ? 您想订哪几天的房间呢？ What time will you be arriving? 您将在何时到达？ May I know your name ? 您能告诉我您的名字吗？ How long will you be staying? 您将要住多久？ I’d like to confirm your reservation. 我要确认一下您的预订。 I’ll check the room availability. 我查查客房预订情况。
前厅——登记入店 美联英语提供 入住客人： I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight?今晚有空房间吗？ Can you help me with this form?你能帮我填这张表吗？ Do you have anything to declare?有什么需要报关的吗？ I’d like to reconfirm my flight?我想确认一下我的机票。 What time does the dining room open?餐厅什么时候营业？ When will it be ready?什么时候能准备好？ Can you keep my valuables?你能帮我保管贵重物品吗？ Please bring me a pot of boiled water?请送一壶热水. May I have a wake-up call?早晨能叫醒我吗？ A wake-up call, please.请提供叫醒服务。 Can I borrow a hair-dryer?我可以借一下电吹风吗？ The room next door is noisy.隔壁太吵。 Could I possibly have another room key?我能再要一把房间的钥匙吗？ I locked myself out.我把自己锁在门外了。 Would you send someone up?请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语，当我们在酒店内享受自助餐或是其他服务时，服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价，下面一些句子是大家必须了解的： 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？ 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯！ 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!) 干杯！
一、课堂核心用语（一 英语教师课堂常 用组织用语织 1 Class begins! 上课! 2 Bequiet, please. 请安静。 3 Listen carefully. 仔细听。 4 Watch carefully. 仔细看。 5 Stand up，please. 请起立。 6 Sit down，please. 请坐。 7 No Chinese, OK? 别说中文。 8 Let’s watch TV.咱们一起来看电视吧！ 9 Look at me，please. 请看着我。 10 Listen to me，please. 请听我讲。 11 Understand? 明白了吗？ 12 Who’d like to try? Let me try.谁想试一试？让我来。 13 Hands up. 请举手。 14 Hands down. 请放下手。 15 Attention, please! 请注意了！ 16 Are you ready? 准备好了吗？ 17 One by one. 一个一个来。 18 You two. 你们俩一组。 19 Practice in pairs. 两个小朋友一起练习。 20 Practice in groups. 小组内练习。 21 Louder, please. 请大点声。 22 Lower, please. 请小点声。 23 Once again. 再来一次。 24 Follow me. 跟我学。 25 Stop now. 现在停下来。 26 Come here. 到这里来。 27 Go back to your seat. 请回座位。 28 Are you done? 做完了吗？ 29 Class is over. 下课。 30 See you. 再见。 （二）激励英语教师课堂常用组织用语与评价 1 Good! 好！ 2 Well done! 做得好！