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商务英语写作

Unit1 Business Writing

1作者的写作目的：the purpose of writer can classified into two categories:expressive writing and communicative writing 2写作风格:1)clarity 2)the plain style 3)concision 4)rhetoric3商务沟通的类型:1)managerial communication 2)organizational communication 3)human relationship and team building 4)sales communication 5)business documentation6)international communication4商务写作过程：1)planning(purpose,audience,thou ght process,outlining) 2)research(facts,statistics,example s,expert

opinions)3)organizing(deductive organizational

patterns,indeductive organizational patterns,direct organizational patterns,indirect organizational patterns) 4)composing 5)revising 6)editing and proofreading Unit2 Employment-related writing1简历的一般格式：chronological resume format.functional resume https://www.doczj.com/doc/ae14584615.html,bination resume format,targeted resume format2好简历和好的附件说明书五个主要目标：1）cut the clutter 2)catch the eye 3)sell your skills,strengths and success 4)direct the reader your way5)get you to the next step2简历的主要内容：1）full name 2)objective 3)contact information

4/)qualifications5)work experience 6)achievements 7)date Uint3Memo and letter writing 1商务备忘录的格式：1）heading segment (to,from,date,subject) 2)body segment(opening

paragragh/sentence,discussing

paragraghs,closing/summary

paragragh2商务备忘录的作用功

能：most often a memo is an

announcement,reminder,request,o

r update about a certain

event ,code of conduct,policy,or

procedure,a memo also can

discuss information of a technical

or business nature in an

almost‖mini –report‖fashion,in

this case ,a business memo helps

members of an organization

communicate without the need for

time –consuming meetings.it is an

efficient and effective way to

convey and to receive information

within an organization,memos are

also widely used to give

directives,summarize field or lab

reports,present programs or status

report,and deliver trip reports.

3备忘录的准备工作;1)planning

2)organization

（induction,deduction）3)writing

and revising 4)feedbacks and

continual improvement4商务便

函的特征：Clarity,the baseline of

workplace writing is

clarity,particularly in international

communications.1)keep it short

2/)keep it simple 3)avoid

ambiguity 4)write in the active

voice 5)avoid or explain technical

words 6)avoid using jargon 7)get

to the point 8)write in plain

English.Correctness,correctness is

all about making it

right.Concreteness,concreteness is

about making it concrete,use

concrete words,action verbs and

concrete nouns,Completeness,you

should plan,shape and assemble

your outgoing message and

information so that it will be

complete.Consideration1)write

from the ―you‖

perspective2)emphasize the

positive3)handle the customer’s

complaint specifically4)interact

with the addressee in a

conversational tone5)avoid using

inflated language6)avoid using

quasi-legalisms7)use personal

reference8)use

contractions.Courtesy1)show

respect2)show

appreciation3)avoid the problem

of gender4)write

professionally.Conciseness1)elimi

nate ―the filler‖2)omit repetitive

wording3)replace circumlocutions

with direct expressions4)use short

words5)avoid using old fashioned

expressions.Coherence1)unity is

another quality of effective

writing closely associated with

coherence.2)congruity is also

closely allied with coherence in

writing.3)consistency of

purpose(COP)is the most

important writing virtue because

without COP you can’t practice

any other virtues consistently.

名词解释：

1）expressive writing:

expressive writing is

personal and informal,

employed to encourage

comprehension and

reflection on the part of the

writer,

2）communication writing:

communication writing is

analytic, formal and more or

less impersonal, and is

writing to inform or to

persuade a reader.

3）Business writing :business writing covers an equally

broad spectrum of

organizations and business

activities, it differs from

other writing in the

following features : business

writing is purposeful ,

transactional, reader-oriented

dynamic and economical. 4）Business:the terms of business covers operations of

all organizations, not just

confined to the commercial

organizations as the Chinese

term ―shangwu:suggests

5）Writing process:it consists of series of steps carried out to

complete a writing job in a

definite order

6）Out of writing: it consists of the purpose of the writer, the

style and manner of writing

and the duty of all lovers of

writing.

7）Resume; a resume is a brief summary of one’s life history

or the main events of his/her

life , including your

qualifications, education

background, work

experience , professional

accomplishment and

hobbies.

8）Resume objective: a resume objective is a statement right

at the top of resume , it is a

statement of purpose or the

goal of your employment. 9）Reference letter: your boss including superior or your

professor give you a

character reference letter to

help potential employers or

schools know more about

your

personality ,character ,streng

ths and weekness.10)resume

cover letter: a resume cover

introduces your resume and

covers points that the resume

does not.it is a brief

summary of who you are and

what you are doing , and

what you want to do for the

prospective

employer11)follow-up letter:

a follow-up letter is a letter

which is mailed after

submitting a resume to catch

the employer’s attention and

remind the employer of your

resume and express your

interest in the position

12)thank you letter: thank you

letters simply thank the

interviewer for his or her time and

reiterate some of the important

things you learned about the

company in the interview13)job

rejection letter: it is a letter that

used to reject a job offer , it must

be polite , brief, straightforward

and polite 14memo in business: a

memo is a document using a

memo format sent to readers

within your

organization15)business letters: a

business letter must be brief,

straightforward and polite

16)short documents: short

documents types of messages

include messages to obtain

information, positive and negative

messages , persuasive messages

and messages that negotiate, it

require many of the same writing

and formatting

strategies17)negative messages: a

negative message is message to

which the reader will have an

unpleasant emotional

reaction18)positive messages:

positive information-good news-

typically establishes its own

rapport19)persuasive messages: a

persuasive message is a message

that you are writing to someone

who has no compelling reason to

do as you ask in your message ,

perhaps even no reason to read or

reply to it 第四单元1.会议纪要

(minutes):minutes are recorde of

the meetings,providing written

record of company

discussion,dicisions,and

instruction for

actions,transactions and

planning.2.逐字记录(verbatim

minutes)：every word

spoken,everything happen at the

meeting is recorded3.决议记录

（minutes of resolution):only

result of discussions and the

main conclusions are recorded.4.

陈诉记录（minutes of

narration）:summary of all the

discussions and conclusions

made.5.记录内容版式（minutes

contentformat)；A goodlayout of

minetioes should include:*Main

heading *Time and wenue

*Attendance *Chairperson

*Agenda *Subitles *Record

keeper/minetes taker6.会议筹划

（meeting preparation）Meeting

preparation involve many

difficult and tasks.7会议程序

（meeting

process:planning&preparing,cond

ucting,and

following-up)*planning

*Prepration *Conduting a meeting and faking minutes *Following up and meeting processing 8.meeting documentation(会议记录）—Takes the form of minutes or note taking9.meeting planning(会议计划)—Meeting planning involves purpose

identification/statement,items

to be discussed and action to be taken ,participant determination,and time&place selection,etc.10.decision

making and problem sloving meeting—These meeting are called"probing and exploring",it is commonly termed "trouble-shooting".11.creative and idea-generating meeting—The nature of these meeting is also probing,exploring and generating a new concept.12.a meeting agenda(会议议程）—a meeting agenda is relatively brief and sketchy, but should be informative13.follow-up

acyivities after meeting (会议纪

要后续整理内容）*Check the imple of action iten agreed on the meeting *process notes for dissemination and sharing of meeting minutes and action plan,or for firing purpose.14.agenda

topic--*Purpose of event/title *Date&location *Attendees *Speakers *Programs and timeline第五单元 1.the dyadic life cycle :The life cycle is composed of four general stages:initial,formative,mature

,and severance. 2.listening: Listening is an

active mental communication

process or skill while hearing is

a physical,passive

process.3.formal group:The most

common formal groups in

organizations are the

following:https://www.doczj.com/doc/ae14584615.html,rmational

https://www.doczj.com/doc/ae14584615.html,cational-and-training

C.Problem-solving.4.supportive

attitudes:Supportive attitudes

marked by these

traits:Description,Problem

Orientation,Spontaneity,Empathy

,Equality,Provisionality.5.the

extemporaneous method:It

involves significant effort but

results in a degree of quality

that tells your audience that you

care about them.6.coping with

stage fright:stage fright,fear

of public speaking,is the most

common type of

performance/speech

https://www.doczj.com/doc/ae14584615.html,mon symptoms of

speech anxiety include pounding

heart,trembling hands,shaky

knees,dry,constricted

throat,quivering voice,flushed

face,ect.

7.书面发言写作策略（writing

strategies for business

presentation）1)choosing a right

topic with a clear

purpose.2)adapting your messages

to listeners.3)using explicit

transitions.4)using concrete

words and visuals.5)presenting

novel ideas.6)making

analogies.7)Quotations.8.story-

telling.9)plotting

conflict.10)cutting in

humor.11)keep the material in

good taste.12)allowing for

redundancy.

8.书面发言的材料组织（writing

organization for business

presentation）organization of the

presentation involves fitting

the parts into a coherent

whole.The method depends upon the

subject matter to be presented

and the strategy to be used.The

most familiar form of

presentation is probably the time

sequenced-Chronological-approac

h.THE problem-solution pattern,

the comparison-contrast

approach.③书面发言用语

（language used in a

presentation）use only

professional language

appropriate to the audience and

the topic.make sure that correct

grammar and Word choices are used

throughout your writing and oral

presentations④书面发言避讳用语

language avoided in a

presentation）Avoid using

colloqualuialisms and difficult

technical terms to the

non-technical audience.⑤沟通过

程中的倾听与讲述⒈gaining and

giving information⒉building a

context of

understanding⒊establishing

identify⒋interpersonal needs⑥

人际沟通的目的（purpose of

interpersonal communication）

⒈telling the story⒉conveying

emotions⑦人际沟通的四个阶段

（four general stages in

interpersonal communication）

initial,formative,mature,and

severance.1.筹备会议文案的意义

及功能1inform every one of

potential actions 2 develop an

understanding of issues and

bonsequences, 3 reach agreement for taking actions that will ultimately affect the businesses of your organization,department and team.2.文案准备工作的目标 1 To train,inform or educate 2 To motivate or support 3 To develop or improve 4 To come to a decision 5 To solve problems 6 To introduce sth.or sb 7 To exlore a concept 8 To learn how to make a profit.3.如何更有效的倾听1Face the Speaker and Maintain Eye Contact

2 Focus on Comtent,NotDelivery

3 Stay Active

4 Be Flexible

5 Avoid Emotional Involvement

6 Empathy and Rapport

7 Advise Properly

8 Be Ready for International Communic ion4.沟通的开放式范围In an open communication climate, people perceive communiction more accuqaely and more willing to communicate honestly.

5.封闭式范围Closed communication climates, on the other hand@ discourage communication.They give people the feeling that they are beingudged and criticized.

6开放式范围的特点observational,problem-solving,y ou-oriented,equal,flexible,clea r objectives,supportive 7.封闭式范围的特点judgmental,manipulative,me/we-o ripulated,condescending,dogmati c,hidden agenda,defensive 8沟通过程中的人际冲突有哪些 1 Defensive Attitudes 2 Supportive Attitudes 3 Problems in Conflict Management 4Conflict Management by Management 9Group Charcteristics(团队特征）：The variety possible in size, type,

and purpose of small groups is

virtually inexhaustible.10 Group

Roles团队角色：1 Leadership

2Task specialist 3 Human

Relations Specialist 4

Self-serving11Group

Influence(团队影响力）：1 A group

in which the participants

stricty to the noens is said ti be

cohesive 2 Another importent

influnce is the perceived power

of certain group members.

https://www.doczj.com/doc/ae14584615.html,munication Struvtures（直

接影响团队沟通的三个要素：1

communicationstructures2

communication climate 3 group

leadership 13.Improveing Small

group communication(如何促进小

团队的内部沟通）1 Advantage and

disadantages of groups 2

Importance of ideas 3 Purpose,

planing and organization 4 The

meeting14简述团队组织结构的沟

通模式：1Downward communication 2

Upward communication 3

Horizontal communication 4

Informal communication networks

5 Organizational communication

objective15书面发言的类型：1

Inform 2 persuade 3 insruct 4

entertain 16书面发言写作策略：1

Choosing a right topic with a

clear purpose 2 Adapting you

messages to the listeners 3 Using

explicit transitions 4 Using

concerete words and visuals 5

Presenting novel idas 6 Making

analogies 7 Quotations 8

Story-telling 9 plotting

conflict 10 Cutting in humor 11

Keep the material in good taste 12

Allowing for redundancy书面发言

的组织模式 1.beginwith a topic

sentence .2. limite the number of

major points you want to make 3~4.

3.recap your ideas or main points

书面发言的准备工作环节 1.write

a script ,practice it ,and keep it

around for quick-reference

during your talk . 2.set up an

outline of your talk practice

with it , and bring it for

reference. 3.set up cue

cards ,practice with them ,and

use them during your

presentation .4. write a full

script and from it .书面发言的演

讲注意事项 1.maintain eye

contact .2. voice quality 3.speed

and fluency 4.clarity 5.look

confident 6.ask for feedback.第

六单元 1.policy and policy

statements--policies:1.Corporat

e 2.Operational. policies

statement are the importent

written business documents. They

include, but not limited to ,the

following：*Corporate Policy

*Operational Policies

*Others.2.procedures--*Division

al procedures *Cnotrol

Procedures *Operating

Procedures

3.plans/proposals--Business

plan including approved and

signed contracts are the to-be

system documents. 4.work

instrutions--Work instrutions

define the work required of whe is

to perfoem it.and work

instrutionsare the produce of

implementing a SOP or a

documented standard.5.guider and

standars--guides are aids to

decision -making and to the

conduct of activites.and

standars define the acceptance

for judging the quality of an activity, a document, a product or a service. 6.forms &records--Forms are very much parts of the SOSs and WIs,in fact together with a flow chart and diagram；they may be a procedure or instruction.7.企业前景（Vision）-A vision is a picture of the future you seek to create8。企业使命（mission）In essence, the mission is the reason for the existence of the organization the ultimate purpose3.企业价值观（corporate values）Values are beliefs which your organization's member hold in commo and endeavor to put into practice.4.企业目标Goals are specific interim or ultimate time base measurements to be achieved by implementing strategies in pursuit of the company's objective.

5.战略计划（strategies）Strategies may refer t any action plan or program because it is an organizational action plan than that will achieve th established mission.Strategies may may be again major focus in the quest for higher revenues and profits.

6.政策与流程（policies and procedures）Policy are guides.Procedures describe the normal operating method and provide the protocol for implementation or the―how to‖.

7.业务流程的版式及内容（format of a procedure）1Title of the Procedure 2 Purpose 3 Scope 4 Definition 5 Responsibility 6 Proc edural Steps 7 Reference Material Unit7 Business Plan Writing 1商务计划的意义：A business plan is

very specific to each particular business,

however,while each business needs a

unique plan,the basic elements are the

same in all business plans. 2)For a

business to be successful and profitable,

the owners and the managing directors

must have a clear understanding of the

firm’s customers,strength and

competition. 3)Once completed, the

business plan should become an

operational tool to guide your actions

and to measure the success of the

business.2撰写商务计划书的步骤要

求：1）define the mission , a mission is

the purpose of the organization, the

mission should

broad,clear,concise,summarizing what

the organization does ,a mission should

be short , easily understood and every

employee should be able to recite it from

memory. 2)Conduct a situation or

SWOT(strengths,weakness,opportunities

,and threats) Analysis

Is critical to the creation of any strategic

plan.SWOT is the assumptions and facts

on which a plan will be based. 3)set

goals and objectives,they must be real

and substantive,they must able to be

aligned with the mission and form the

basis for the action plans. 4) develop

related strategies,the merirts of a

business plan contain

strategic,tactical,operating,componnents,

they need very detailed reports about

operations. 5)Moniter the plan,all plans

must be accompanied by

controls.Monitering progress or

providing for follow-up is intended to

assure that plan are carried out properly

and on time.3计划书的写作技能与方

法：

4计划书在商务管理中的地位及功能：

1)Controls are most effective when they

are applied at key places.managers can

implement controls before the process

begins(feedforward),during the

process(real time) or after

itcases(feedback). 2)The controlling

process ensures that plans are being

implemented properly,controlling is the

final link in the functional chain of

management activities and brings the

functions of management cycle full cicle.

5商务计划书的基本要素：1)cover page

2)table of contEnts 3)executive summary

4)business background 5)marketing plan

6)financial projections 7)action plans

8)appendix

6市场计划中4主要议题：1)Product

2)Price 3)promotion 4)place Unit8

Business proposal writing7提案获得成

功的准则：1)approach your proposal as a

problem-solving activity, make readers

feel that your goal is to solve a problem

for them and you have the ability to do

so 2）regard your readers as skeptica,

do’t think your readers will

automatically accept your plan as the

best way to solve their problem 3）

research your proposal thoroughly,you

need facts,not generalizations,to

persuade your audience 4）scout out your

competitors,check you competitors Web

sites for information on their products or

services and f to get an idea of their costs

5）prove that your proposal is workable,

the bottom line question from your

readers will be whether your plan will

work 6)be sure your proposal is

financially realistic,do not submit a

proposal that require excessive funds to

implement 7）package your proposal

attractively,readers will see your

proposal as evidence of the kind of work

you do,so make it look good.

8提案成功的7要素Make sure your

proposal stands out in the stack of

competitor proposals by including the following 7elements: 1)problems 2）solutions 3 ) benifits 4) credibility 5) samples 6) targeted 7) personalization 9商务报告式提案的18个需回答的问题1who are you and why are you sending them this proposal 2what will thecustomer

get :products,configueations,capabilities, resources,services,effort,accomplishment s,results,deliverables,etc.? 3 how will it benefit them? 4 how will you benefit them? 5 how will you manage delivery ? 6how long will it take? 7what and how will you do to mitigate risks? 8who will work on the project? 9who will manage the project? 10did your company have experience with similar projects? 11any references? 12how will you ensure quality and coustomer satisfaction? 12Howwill you know or measure success? 13what will the customer have todo or supply? 14any future considerations? 15any other relevant capabilities,resources of your company? 16how much it will cost ? 17what payment terms? 18any legal requirements and details?

10内部提案写作要求1 problem，do not waste your time to solve little problems. Go for the ones that will make a difference. In short,THINK BIG. 2 purpose, a proposal always has a two-fold purpose: to inform and persuade. 3 audience, keep in mind that your audience,your superior,has the power to accept and implement your proposal or not. 4 massage, the message of proposal must be neatly logical 5 research, all problems dependiing on the nature of the problem detected, research tasks vary. 6objectivity,be objective and ethical. Avoid guesswork ,impressions, unsupported personal opinions, and biased, skewed, or incomplete data. 7

style,THINK SMALL at this monment.

Small is big. 8 order writing is an

action at work ,it is a nature way to ask

for an order in your oral and written

proposal. 9 implementation ,follow-up

and reporting progress, problems and

positive results establish you as a ture

problem-solver. 10 as aside note

internal proposal writing is arecursive

process,so often, problems are disguised

brilliantly, but none are insoluble.11提

案项目可行性报告的写作方法

1Criteria,devote a separate section

identifying and explaining them;

integrate your criteria into other

elements of the proposal,you should

introduce them early in your

proposal.Sources of your criteria.Four

common types of criteria 2method 3

overview of alternatiyes

4evaluation,choose carefully between the

divided and alternating patterns,dismiss

obviously unsuitable alternatives, put

your most important points first

5solution & description of the proposal

work they should be real,innovative,and

implementable 6 recommendatios 7

schedule ,a gantt chart 8

qualification.you need to discuss your

qualification in 3 piaces.first,in the

section complete entitle

“Qualification ”,you need to provide

the reader with proven experience in

term of the completed project or works

you have conducted.second,you need to

present the qualifications of key people

who would be working on the project .in

addition,you need to include a detailed

resumes for each participant in an

appendix.9 benefits and cost .1)cost,

one way to discuss costs is to include a

budget statement.A budget statement is a

table that a table that shows how money

will be asquired or spent. 2）how to creat

a budgt statement .3) benefits. 第九单元

一：普通商务报告写作：（common

business reports）

1)By physical form :memo reports ,letter

r ,formal r .2)by purpose or

content :justification r 建言报

告）,proposal ,progress r ,expense

r ,personal

evaluation ,agenda ,minutes ,and

Itineraries (行程安排) 正式商务报

告(formal reports)结构形式：1】prefatory

Parts （1）Cover ,protect the r and

announces the title ,on more than 8

words (2)Title Fly :should be worded to

include the how of the r and as of the 5

W‖s(who ,what ,where ,when ,why)

(3)Title Page (title of the r ,the name and

professional title of the

person.group .department .organization,

who prepared the r ) (4)Letter of

Authorization (授权信函)（5）letter of

acceptance (6)Letter of Transmittal (传

输信)（7）Contents (8) Abstract :it is a

brief overview of the entire r )2】

Body of the

r:1)Introduction :background ,subject ,br

ief ,follow the complete title

2)Text :presents the data gathered and

the analysis .This is the central and

largest part of the part . 3) Summary

4)Conclusion :objective statements

based on the finding of the r

5)Recommendation 3】Supplemental

Parts 1) Appendix 2)Bibliography (参考

文献) 建言报告模式及其要求：it

present a problem and then provide the

evidence required to justify a

商务英语写作技巧

商务英语写作技巧 How to Become a Good Writer and Particularly, Business Writer Writing is not an easy task，一位优秀的作者总是发现连写满一页纸都是一件困难的事，因为每句字词的组织都花费心力、每个语气都须反复斟酌。词汇、语法和风格的正确性是基础，但还有更多是超越这些基础之外的，比如say what you think and reach for the best word。写作是输出，它已经相距思想跳跃了一步。一位思想者可能不是一位优秀的写作者，正如孔子、苏格拉底的思想都须他们的学生记录。A good writer is a writer who does not say more than he thinks：他/她能用最熟悉简单的语言，最精确地传递思想，没有歧义，也没有冗长拖沓，段落干净整洁，读来流畅自然。一位优秀的作者也不会过分使用时髦的词语

（overuse of vogue words），这就像一位摩托车手不会时刻按新装上的喇叭一样，因为时髦的词语通常总与深邃的思想相矛盾，也可能只折射出骄傲自大（pretentiousness），它会削弱对内容的把握。细节总是competent (有能力的）writer 注意的，他们会检视写下的内容，看自己作为读者能否理解自己全部想要说的，同时也看内容是否完整、是一个整体。他们有时会联想、会发明，甚至有时候写出的东西跳出了原先的预期，边写就边自行发展了，这也就是“the book writes itself”的境界。当然，他们也懂得叙述展开与清楚明了的界限，能够将最难理解的部分用最简单的文字表达，也不会让不该出现的思绪不知不觉地渗透到字里行间（sifting in unnoticed），和差的作者相比，他们的突出点在于是思想的控制者、组织者，sorting it out later而不是任其泛滥。

商务英语写作教学大纲

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三、教学目标： 1．课程能力目标：（1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书（2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感信、祝贺信等常见社交类文书（3）能够规地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书（5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2．课程知识目标（1）掌握英文求职信、应聘信和个人简历的基本格式和主要容；（2）了解英文书信的基本格式和不同书信类型的写作特点；

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料包括形考记录表、形考原始资料和录入成绩光盘。（二）课程终结性考核的基本形式及考核方法 1. 终结性考核的基本形式课程终结性考核成绩占课程总成绩的80%。国家开放大学（广州）负责课程考试命题工作，包括编制考试说明、命题、制卷和制定评分标准等。考试与阅卷评分等均由国家开放大学（广州）具体组织实施。终结性考核内容为通知、备忘录和商务信函的写作，考试时间为90分钟，可以携带一本正规的英英词典。 2. 教材指定教材为《实用商务英语写作》(Practical Business Writing)（中国人民大学出版社，邬庆儿主编，2012年4月第一版）参考教材《商务英语写作实例精解》（外语教学与研究出版社Shirely T aylor编著）以及A Communicative Approach to Business Correspondence in English （《剑桥商务英语写作教程》，Andrew Littlejohn, Cambridge University Press） 3. 具体考核内容及评分标准（1）考核内容

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7、写时别忘遵守我课堂上讲的7C原则(completeness, conciseness, correctness, consideration,clarity, courtesy, concreteness 8、注意谨慎使用缩略式(如I’m ,建议不使用缩略式,以防犯错。 9、注意单词和语法的准确性,宁可用正确的简单句,也不用错误的复杂句。 10、最好写前打个草稿,写后仔细检查。检查内容包括是否完成3个任务,单词、语法、文体是否正确、恰当,字数是否符合要求,格式是否正确等。 11、注意卷面整洁,这会给阅卷老师至少要留下一个比较好的第一印象。第二题是写一篇120-140字的商务信函、报告或建议书。商务信函写作应试技巧构思正式的商务信函时,须考虑以下几个方面: 1、写信目的要明确写信目的,是为了提供信息,咨询,还是投诉等?希望得到什么结果? 2、读者对象明确读者对象,使用正确的文体,得体的语言。 3、条分缕析分段有助于增加行文的明晰程度,增加信函的可读性。写信要清楚分段,有条理的表达自己的观点,每段只表达一个主题。也可以适当用弹点、数字等技巧以帮助读者理解自己的信。 4、常用表达要使用商务信函常用的表达,那样会显得很专业,给读者留下很好的印象。

《商务英语写作》课程教学大纲

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第18章合同第19章说明书三、学时分配表四、考核内容及要求 1. 考试形式：闭卷笔试 2. 考试内容：考核学期所教内容，包括英语写作基础知识和商业信函、业务报告等的写作知识及其格式等。要求在规定时间内写出语法无重大问题、用词恰当、条理清楚、符合国际商务标准的商务英语信函和业务报告等。 3．考试题型：填空（例如表格填空）题、选择题、信函写作、说明书写作、业务报告写作等等中短篇的商务文本的写作题型。难度从易到难，分值随之提高。五、课程参考资料 1、教材：《新编商务英语写作》（一、二）总主编：虞苏美主编:张春柏，高等教育出版社（2005.2） 2、参考书：（1）《英语写作手册》，丁往道等编写，外语与研究出版社（2）《商务英语写作》，羡锡彪主编，高等教育出版社，2009 六、说明 1. 该课程属于实践性极强的教学，需要布置大量的课外作业加以实践；

商务英语求职信范文汇总6篇

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时也不一定是贬义的。当领导做出一定的要求和指示，应该是在保质量的完成任务的同时，还会思考如何做才能更完善。如有偏差的地方，我会主动和领导沟通，说明我的看法并作出修改方案，把事情做好事我努力的方向。我很喜欢从事与英语相关的工作，我深深知道这类工作对英语的要求很高，我非常喜欢英语，并且在每天都在不断地提高自己的水平。并且我深知工作的时候应具备认真的态度和耐心，还要肯学肯干，责任心很进取心是必须的，先前的经历教会了我这些，是我一生的财富。自荐书不是广告词，不是通行证，但我知道一个青年可以通过不断的学习完善自己，可以在中证明自己。尊敬的领导，我是一个做任何事都充满激情的人,如果我能喜获您的赏识，我一定会尽职尽责地用实际行动向您证明.我一定会不负所望的做好每一件事的.公司的未来，我愿奉献我毕生的心血和汗水。再次致以我最诚挚的谢意！此致

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欢迎各位员工及家属参与。 All staff and their family members are welcome. 董事会将于8月4号星期五下午3点在1131室召开会议。 The board of directors will be conducting a meeting at 3 p.m on Friday ,august 4 in room 1131 我们的门诊政策有所变动，希望大家注意。 There has been a change in our clinic sercice policy which we would like to bring to your attention. This Wednesday’s regular meeting announced the establishment of Research and Development Department. 这个周三的公司例会宣布成立公司研发部。 Call zhang wen at 2397884 for more detailed information. 有关详情请联系张文，电话2397884 We wish to take this opportunity to thank you for being coopertive. 借此机会感谢大家的配合。 We very much hope that you will be able to attend our wedding ceremony and look forward to meeting you on 22 november. 我们非常希望你能参加我们的结婚典礼，希望能在11月22号那天见到你。 Mr .and mrs michael garwood request the honor of your presence at an gardon party to celebrate their daughter’s graduation from college。michael garwood 夫妇很荣幸能邀请您参加庆祝他们女儿大学毕业的花园聚会。 You and your family members are cordially invited to attend the pwc annual ball. 盛情邀请您和家人参加pwc的周年舞会希望您能接受邀请，并在7月23日之前回复. l hope you will accept the invitation and reply before 23rd july. 晚宴开始前在209室会有茶点，欢迎前往。 Tea and cakes will be served before the evening dinner in room 209.welcome to join us. Please remit payment withhin ten days so that you can maintain your credit rating 请于10天内汇款，以维持你的信用等级。 Althought abc company has reserved the clubhouse for saturay ,we can instead offer you our conference room,which seats 60. 虽然ABC公司已预订在星期六使用会所，但是我们仍能为您提够60人的会议室。 You will be glad to know that your request for reimbursement for travel expense is granted. 您要求报销差旅费的请求已被批准，相信您一定很高兴得知这一消息。 Customers will be provided with the best service owing to our long experience in the catering business. 凭借在饮食业的丰富经验，我们能为顾客提供最好的服务。 We have noticed in your letter that the damages to five chairs in shipment were found. 从您的来信得知，已发现5把椅子在装运过程中受到损坏。我们希望本月底以前收到您应付的金额。 We hope to receive the amount due by the end of this month. 我们希望你们能对货物满意，并期待收到你们更多的订单。 We hope you are satisfied with our goods,and look forward to receiving your future orders. 对于任何不便之处我们再次表示感谢。 We apologize again for any inconvenience.

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书山有路勤为径，学海无涯苦作舟商务英语写作经典范文 Gentlemen： Due to the fact that we have not received your payment for the goods we have delivered to you in accordance with our contract entered into on [date] ，and that in failing to pay for these goods you are in breach of said contract，as you were noticed on [date] ，it is our intention to make a private sale of the goods which we have manufactured for the balance of goods to be delivered under that certain contract，but which are undeliverable due to said breach，for a purchase price of $ . This sale is to be consummated on [date] ，and will go forward if your default is not cured by [date] . It is our desire to inform you of the foregoing and afford you the opportunity to decide on a course of action，in view of the fact that you will be held liable for the loss sustained by us on said resale to the extent authorized by [cite section and code]. [商务英语写作经典范文]相关文章： tips:感谢大家的阅读，本文由我司收集整编。仅供参阅！

最标准、实用商务英语写作语气态度常用语 Business English writing

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Write a short report for a university lecturer describing the information in the graph. You should write at least 140 words. The bar chart displays the changes in the number of complaints made by consumers about five kinds of products and services between 1994 and 1997. According to the diagram, there was an increase in the complaints about most of the products and services. The number of complaints about package holidays abroad and financial services increased over the period. The complaints made about the package holidays abroad rose by 12.7% from 15,000 in 1994 to about 18,000 in 1997. And there were about 52,000 complaints about the financial services in 1997, 5.2% up on 1994. There were also more complaints about electric goods and second-hand cars in 1997 than in 1994. The complaints about the two products rose by 9.2% and 6.7% respectively. The former increased from 66,000 in 1994 to about 70,000 in 1997 and the latter went up from 80,000 to 86,000. And clothing is the only sector where the number of complaints dropped over the period. In 1994, there were around 45,000 complaints while the figure decreased by 4% to around 43,000 in 1997. In conclusion we can see there were more complaints about the products and services in 1997 than in 1994 with the only exception of clothing. ●图表作文常用的语言手段 1）作文的开头——表示“出处”的句子结构。 2）描述“数据变化”的常用表达方式 3）表示变化的副词和形容词 4）描述“数据”的表达方式 5）“大约”的表达方式 ●真题写作范例：例一（课堂15分钟快速练习）： The graph below shows development in the ownership of mobile telephones as a percentage of telephones owned. Write a short report for a university lecturer describing the changes in telephone ownership. You should write at least 150 words.

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