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酒店前台常实用英语口语很全精编W O R D版 IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】酒店前台英语口语一．概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。
正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。
例如：非正式英语正式英语What’s your name May I have your name您贵姓请问您贵姓大名Do you want some tea Could you like some tea您要喝茶吗请问您想喝茶吗Over here, please. Could you come this way please?这边请。
请您往这边走好吗* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。
* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。
可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。
* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。
但必须注意，注视对方的眼睛，并不是无理地盯着对方看。
* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。
但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。
二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。
用英语吵架1. Go to hell. 去死吧。
2. You’re a jerk! 你是个废物/混球！3. Who do you think you are? 你以为你是谁？4. I don’t want to see your face! 我不愿再见到你！5. Knock it off. 少来这一套。
6. Get out of my face. 从我面前消失！7. Get lost.滚开！8. Take a hike! 哪儿凉快哪儿歇着去吧。
9. You piss me off. 你气死我了。
10. It’s none of your business. 关你屁事！11. How dare you! 你敢！12.Cut it out. 省省吧。
13. You have a lot of nerve. 脸皮真厚。
14. I’m fed up. 我厌倦了。
15. I can’t take it anymore. 我受不了了！16. I’ve had enough of your garbage. 我听腻了你的废话。
17. What were you thinking? 你脑子进水啊？18. How can you say that? 你怎么可以这样说？19. Who says? 谁说的？20. That’s what you think! 那才是你脑子里想的！21. You are out of your mind. 你脑子有毛病！22. Drop dead. 去死吧！23. Don’t give me your shoot. 别跟我胡扯。
24. Nonsense! 鬼话！25. You’re a pain in the ass. 你这讨厌鬼。
26. You’re an asshole. 你这缺德鬼。
27. You asked for it. 你自找的。
28. Get over yourself. 别自以为是。
【精编范文】K歌必备的英语口语-实用word文档 本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！ == 本文为word格式，下载后可方便编辑和修改！ ==
K歌必备的英语口语 1. Let's go to karaoke.我们去唱K吧。 2. Are you good at singing?你唱歌拿手吗？ 3. I'd like to request a song.我想点首歌。 4. You sing first. (Go ahead. After you.)你先唱。 5. How about a song, John?约翰，你来唱一首吧。 6. What are you going to sing?你想唱 什么 歌？ 7. Let's sing a duet.来个二重唱吧。 8. Now it's my turn. (It's finally my turn.)该我了。 9. I don't have the nerve to sing in front of people. (I don't have the guts to sing in front of people.)我不敢在大家面前唱歌。
10. I can't keep up with the new songs. (I can't keep track of the new music. I can't learn the new songs fast enough.)我对新歌不熟。(我不会唱新歌。)
11. I'm tone-deaf. (I have no ear for music. My singing is out of tune.)我五音不全。
12. What's your karaoke specialty? (What's your best song? Which songs do you sing the best?)你唱卡拉OK有什么拿手的歌吗？
英语口语表达：太好了、太棒了的英语说法看到让我们为之惊叹的东西会不会忍不住说一声：太棒了！你知道怎么用英语来表达“太好了，太棒”了吗？1. It's cool! 很好，很棒！总之只要是好事, 你都可以说cool!例如：-I am going to college this year. -Cool!-I just bought a brand new car. -Cool!此外，如果别人问你做了某件事了没, 你说做了, 别人就会说cool，例如：-Did you make one copy for me? -Yes. -Cool.-Did you go to watch the football game yesterday? -Yes. -Cool!总之, cool 这个字是无所不在的, 听到什么好事, 就说cool准没错.2. It is neat! 太酷了我们可以这样说, neat是cool的比较级, 比cool还再cool一点的就是neat, 例如别人说他学钢琴学了十年, 像这种事你光用cool形容是不够的, 不如就说neat!人家说, "I've been to Europe several times." 听到这种几乎不可能发生在一般人身上的事, 你也可以说neat!另外, neat 和cool也有“新奇”的意思，常和stuff这个字连用, 表示一些很新奇又很棒的事物。
例如你为了吸引别人的注意就可以说, "Check out those neat stuff!" (看看这些很棒的东西。
) 或"I've just bought some cool stuff." (我刚买了一些很棒的东西.)3. It is righteous! 酷毙了!这是cool的最高级了, 如果一件事让你无法用neat形容, 那就只好用这个词了, 有人说他刚环游世界一周回来, 你就可以跟他说, "It's righteous!"4. It's good. 很好。
115句实用简洁英语日常口语精编1.早上好！Good morning.2.闹钟响了吗？Did the alarm clock go off?Did the alarmclock buzz?Did the alarm clock ring?3.该起床了It’s time to get upIt’s time to wake upIt’s time to get out of bed It’s time to getready4.快点起床！Get up soon5.你醒了吗?Are you awake6.你不舒服吗?Are you feeling sick7.睡得好吗？Did you sleep well8.能帮我关掉闹钟吗？Would you turn off the alarm clock9.你终于起来了。
You finally got up10.今天是个好天！It’s a nice dayIt’s a beautiful dayIt’s a wonderful dayIt’s a great day11.昨晚你熬夜了？Did you stay up late last nightDid you got to bed late last night12.把被子叠好。
Let’s fold up the futon13.昨天晚上你打呼噜了。
You were snoring last night.14.我做了个可怕的梦I had a nightmare.15.你一直没关灯。
You left the light on.16.我得洗脸了I have to go wash my face.17.该吃早饭了it’s time to eat breakfast.18.我还困着呢I’m still sleepy.19.我还打哈欠呢I’m still yawning.20.我是个夜猫子I am a night person.21.我是用咖啡来提神的coffee wakes me up.22.我得梳梳头了I have to comb my hair.23.穿什么好呢？What should I wear?24.快换衣服hurry up and get dressed.25.把睡衣放好put those pajamas away!26.我走了，妈妈I’m leaving.Mom!27.今天我们逃学吧let’s play hooky today!28.你毛衣穿反了you’re wearing your sweater inside out.29.上下颠倒了it’s upside down30.别忘了扔垃圾don’t forget to take out the garbage.31.今天该你扔垃圾了It’s your turn to take out the garbage.32.今天你干什么What are you doing taday?33.你快点，我们该迟到了If you don’t hurry,we’ll be late34.快点，上学该迟到了Hurry or you’ll be late for school.35.你锁门了吗Did you lock the door?36.没忘了什么东西吧Aren’t you forgetting something?37.都已经点了It’s already:38.我晚了I am late!39.我得赶紧走I have to rush40.你今天会回来得晚吗Are you gonna be late tonight?41.几点回来What time are you coming home?42.饭盒带了吗Have you got your lunch box?43.今天好像要下雨It might rain today44.出门的时候，可别忘了锁门Don’t forget to lock the door when youleave45.我回来了I am homeI am back46.你回来了Welcome homeWelcome back47.今天过得愉快吗？Did you have a good time today48.今天怎么样？How did it go todayHow was your day49.我可以出去玩会吗？Can I go out to play50.我饿了I am hungry51.点心在哪里Where are the snacks.52.我去补习学校了I am going to cram school now53.能给我点零花钱吗May I have my allowance54.真累呀I’m tiredI’m exhaustedI’m pooped(俚语)55.晚饭你想吃什么？What would you like for dinner?What do you want for dinner?What do you want to eat for dinner?56.你能帮我准备餐具吗Would you help me set the table?57.还是家好啊It’s good to be homeThere’s no place like homeIt feels so good to be home58.你能不能赶紧去商店Would you run to the store?59.洗澡水烧好了The bath is ready60.我要冲个澡I’m taking a shower61.晚饭做好了Is dinner ready62.妈妈，今天晚饭吃什么？Mom,what’s for dinner tonight?63.晚饭吃什么？What’s for dinner?64.今天吃咖喱饭Today,we’re having curry.65.还要多久才能做好呀！How soon can you get it ready?（同howlong的区别）66.我吃了啊.Let’s eat.（可以说I have already eaten吗？）67.请先吃吧Please go ahead.（可以说you are first吗？）68.这把刀真快呀！This knife cute well,doesn’t it?69.水开了。
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==地道英语口语:Etiquette 礼仪Helen: This is Real English from BBC Learning English. I’m Helen.Jean: 我是董征.Helen: Today we’re going to look at words and phrases that are often seen in the newspapers or heard on the television.Jean: 想要跟上时代，不妨收听Real English. 那么，今天我们要学的词语是?Helen: Today’s new word is etiquette – E.T.I.Q.U.E.T.T.E. –etiquette.Jean: Etiquette.如今我们很少听说这词语，它非常特别，可以解释一下吗?Helen: Well, etiquette means the formal rules of polite, correct behaviour, in a society.Jean: 礼貌的规则，正确的行为，听起来好复杂Helen: Not really. For example, Chinese etiquette is verydifferent to American etiquette.Jean: Etiquette 这个词指在一个社会中正确的礼貌的行为，国家不同，标准也不同。
举个例子吧?Helen: Well, for example in a British company, it might be normal to use first names, even with your boss.Jean: 在英国，对老板可以直呼其名，比如John 而不是Mr Smith.Helen: But in Italy you would call your boss Mr Smith.Jean: 而在意大利，通常要称呼姓，和中国一样。
饭店服务员常用英语口语精编W O R D版IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】饭店服务员常用英语口语1、Whatkindofrooms(foods)wouldyouliketohave?您需要什么样的房间（吃什么样的菜）2、Hereisabrochureofourhotelandtariff.这是介绍我们饭店的小册子和价目表。
3、We'llgiveyoua10%(tenpercent)discount.我们给您九折优惠。
4、We'lloffertourguidescomplimentarybreakfasts.我们给陪同提供免费早餐。
5、Weacceptyourterms.我们接受您的条件。
6、MayIintroducemyself?让我介绍我自己。
7、MayIpresentyoualittersouvenir?请接受我们的一点小纪念品。
8、Let'sdrinktoourfriendship!为我们的友谊干杯！9、Letmeproposeatoasttothehealthofourguests!建议为在座客人的健康干杯！10、Cheers!(Bottoms!)干杯！11、HowdoyoulikeChinesefood?您喜欢中国菜吗？12、Whatdoyouthinkofourservice?您对我们的服务有什么意见？13、Thankyouforyourcomments(compliment,suggest ions).谢谢您给我们提的意见（赞扬、建议）14、I'mafraidit'sagainstthehotel'sregulations.这是违反饭店规章制度的。
15、Inourhotelwedon'taccepttips.我们饭店是不收小费的。
16、It'sourpleasuretoserveourguestswell.我们为能为客人服务好而感到高兴。
日常英语口语8000句：第一章日常生活中使用的短句(1) 在家中●从起床到出门Good morning, mom. 早晨好。
Did the alarm clock go off?Did the alarm clock buzz?Did the alarm clock ring?闹钟响了吗?It's time to get up! 该起床了!I don't want to get up. 我真不想起。
want to=want to; going to=be going to美语口语常用说法It's time to get ready.Get up soon. 快点儿起床!I don't want to. 我真不想起。
Are you awake? 你醒了吗?I am now. 我刚醒。
Are you feeling sick? 你不舒服吗?No, I'm just tired. 没有，只是有点儿累Did you sleep well? 睡得好吗?Yes, I slept very well. 嗯，睡得挺好。
No, I couldn't fall asleep.哪儿几乎没睡着Would you turn off the alarm clock? Please turn off the alarm clock.能帮我关掉闹钟吗?You finally got up. 你终于起来了。
It's a nice day! 今天是个好天!It sure is. 是不错啊。
It's a beautiful day!It's a wonderful day!It's a great day!Did you stay up late last night?昨晚你熬夜了?Did you go to bed late last night?Let's fold up the futon. 把被子叠好Let's put the futon away. 把被子收起You were snoring last night. 打呼噜Did I keep you up? 影响你睡觉了吗?I had a nightmare. 我做了个可怕的梦It's all right now. 现在没事了/挺好的You left the light on. 你一直没关灯啊You forgot to turn off the light.你忘关灯了I have to go wash my face. 我得....It's time to eat breakfast.It's time to have breakfast.I'm still sleepy.I'm still drowsy.I'm still yawning. 我还打哈欠呢I have a hangover. 昨天的酒还没醒呢I'm a night person.我是个夜猫子--I'm not. I'm a morning person. 我喜欢早起。
机场实用英语口语精华精编W O R D版IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】机场英语口语一入关麻烦请给我你的护照。
May I see your passport, please将在那儿住宿Where are you staying这是我的护照。
Here is my passport / Here it is.I will stay at Boston Hotel. 我将住在波士顿饭店。
旅行的目的为何 What's the purpose of your visit（移民）（观光）（公务）。
（Immigrant）（Sightseeing）（Business）.Do you have a return ticket to Beijing?有的，这就是回程机票。
Yes, here it is.预计在美国停留多久How long will you be staying in the United States预计停留约10天。
I plan to stay for about 10 days.随身携带多少现金 How much money do you have with you大约10,000元。
I have 10,000 dollars.祝你玩得愉快。
Good. Have a nice day.（我只是过境而已。
I'm just passing through.）谢谢。
Thank you.今晚即动身前往日内瓦。
I am leaving for Geneva tonight.二行李遗失我在何处可取得行李 Where can I get my baggage它是一个茶色小旅行袋。
It's a small travel bag. It's light brown.我找不到我的行李。
I can’ find my baggage.我们正在调查，请稍等一下。
英语口语总结 文件编码（008-TTIG-UTITD-GKBTT-PUUTI-WYTUI-8256） 多谢！—— Thanks a lot. 对不起，麻烦你。—— Excuse me. 抱歉。—— Excuse the mess. 需要帮忙吗——Can I help you. 谢谢你的帮助。—— Thank you for helping me. 无论如何，我还要感谢你。—— Thanks， anyway. 您好。——How are you！ 初次见面问好。—— How do you do！ 很高兴见到你。—— （It's） nice to meet you. 请问您从哪来。——Where are you from 请问贵姓。——Can I have your name 我叫……。—— My name is …… （I'm ……） 很高兴认识你。—— It was a pleasure meeting you. 很高兴见到你。—— Pleased to meet you. 希望再见到你。—— Hope to see you again. 这是不是说我以后可以再见到你—— Does that mean that I can see you again
玩得快乐——Have a good time. 祝你好运。—— Good luck. 我希望没事。—— I hope nothing is wrong. 怎么了—— What's the matter 糟糕，严重吗—— Oh， no！ Is it serious 我真为你难过。—— I'm sorry for you. 一路平安，走好。—— Have a safe trip home. ‘m an office worker. 我是上班族。 work for the government. 我在政府机关做事。 ‘m happy to meet you. 很高兴见到你。 like your sense of humor. 我喜欢你的幽默感。 ‘m glad to see you again. 很高兴再次见到你。 ‘ll call you. 我会打电话给你。 feel like sleeping/ taking a walk. 我想睡/散步。 want something to eat. 我想吃点东西。 need your help. 我需要你的帮助。 would like to talk to you for a minute. 我想和你谈一下。 have a lot of problems. 我有很多问题。 hope our dreams come true. 我希望我们的梦想成真。 ‘m looking forward to seeing you. 我期望见到你。 ‘m supposed to go on a diet / get a raise. 我应该节食/涨工资。
heard that you‘re getting married. Congratulations.听说你要结婚了，恭喜！
see what your mean. 我了解你的意思。 can‘t do this. 我不能这么做。 me explain why I was late. 让我解释迟到的理由。 ‘s have a beer or something. 咱们喝点啤酒什么的。 is your office 你们的办公室在哪 is your plan 你的计划是什么 is the store closing 这家店什么时候结束营业 you sure you can come by at nine 你肯定你九点能来吗 I allowed to stay out past 10 我可以十点过后再回家吗 meeting was scheduled for two hours， but it is now over yet. 会议原定了两个小时，不过现在还没有结束。
‘s birthday is this week. 汤姆的生日就在这个星期。 you care to see it/ sit down for a while 你要不要看/坐一会呢
you cover for me on Friday/help me/ tell me how to get there 星期五能不能请你替我个班/你能帮我吗/你能告诉我到那里怎么走吗
you do me a big favor 能否请你帮我个忙 is crazy about Crazy English. 他对疯狂英语很着迷。 you imagine how much he paid for that car你能想象他买那车花了多少钱吗
you believe that I bought a TV for $25 you know he was having an affair/cheating on his wife 你知道他有外遇了吗/欺骗他的妻子吗
you hear about the new project 你知道那个新项目吗 you realize that all of these shirts are half off 你知道这些衬衫都卖半价了吗
you mind if I take tomorrow off 你介意我明天请假吗 enjoy working with you very much. 我很喜欢和你一起工作。 you know that Stone ended up marrying his secretary 你知道吗斯通最终和他的秘书结婚了。
‘s get together for lunch. 让我们一起吃顿午餐吧。 did you do on your test 你这次考试的结果如何 you think you can come 你认为你能来吗 was your weekend 你周末过得怎么样 is my card. 这是我的名片。 is used to eating out all the time. 他已经习惯在外面吃饭了。 ‘m getting a new computer for birthday present. 我得到一台电脑作生日礼物。
you ever driven a BMW 你有没有开过“宝马” about if we go tomorrow instead 我们改成明天去怎么样 do you like Hong Kong 你喜欢香港吗 do you want your steak 你的牛排要几分熟 did the game turn out 球赛结果如何 did Mary make all of her money 玛丽所有的钱是怎么赚到的 was your date 你的约会怎么样 are you doing with your new boss 你跟你的新上司处得如何 should I tell him the bad news 我该如何告诉他这个坏消息 much money did you make 你赚了多少钱 much does it cost to go abroad 出国要多少钱 long will it take to get to your house 到你家要多久 long have you been here 你在这里多久了 ice/pretty/cold/funny/stupid/boring/interesting. about going out for dinner 出去吃晚餐如何 ‘m sorry that you didn’t get the job. 很遗憾，你没有得到那份工作。
‘m afraid that it’s not going to work out. 我恐怕这事不会成的。
guess I could come over. 我想我能来。 it okay to smoke in the office 在办公室里抽烟可以吗 was kind of exciting. 有点剌激。 know what you want. 我知道你想要什么。 that why you don‘t want to go home 这就是你不想回家的原因吗
‘m sure we can get you a great / good deal. 我很肯定我们可以帮你做成一笔好交易。
you help me with the report 你愿意帮我写报告吗 didn‘t know he was the richest person in the world.我不知道他是世界上最有钱的人。 ‘ll have to ask my boss/wife first.我必须先问一下我的老板/老婆。
take it you don‘t agree. 这么说来，我认为你是不同意。 tried losing weight， but nothing worked. 我曾试着减肥，但是毫无效果。
doesn‘t make any sense to get up so early.那么早起来没有任何意义。
took years of hard work to speak good English. 讲一口流利的英语需要多年的刻苦*练。
feels like spring/ I‘ve been here before. 感觉好象春天到了/我以前来过这里。
wonder if they can make it. 我在想他们是不是能办得到。 ‘s not as cold / hot as it was yesterday. 今天不想昨天那么冷/热。
‘s not his work that bothers me； it’s his attitude. 困扰我的不是他的工作，而是他的态度。
sounds like you enjoyed it. 听起来你好象蛮喜欢的。
