剑桥商务英语初级分类真题3

bec初级考试题及答案解析BEC初级考试题及答案解析1. 阅读下列句子，选择正确的词汇填空。

A. DespiteB. AlthoughC. Even thoughD. In spite of句子：We managed to finish the project on time _______ the tight deadline.答案：A解析：在这句话中，我们需要一个表示“尽管”的词，同时还要表达“尽管有困难，但仍然成功完成了任务”的意思。

"Despite" 是一个介词，可以直接跟名词或动名词使用，符合语境。

2. 根据上下文，选择最合适的选项完成对话。

A. How much does it cost?B. What time does it start?C. Where is it located?D. How long does it take?对话：Person A: I'm planning to attend the conference next week. Person B: ________答案：B解析：Person A提到了计划参加下周的会议，Person B的回应应该是询问与会议相关的信息。

在给定的选项中，询问会议开始时间的"B. What time does it start?"是最合适的。

3. 阅读以下段落，回答问题。

The company has decided to invest in new equipment to improve efficiency. The new machines will allow for faster production and reduce the number of employees required for certain tasks.问题：What is the main purpose of the new equipment?答案：The main purpose of the new equipment is to improve efficiency.解析：在这段话中，公司决定投资新设备的主要目的是提高效率。

剑桥BEC最新真题集初级第3辑(3)总分：120分及格：72分考试时间：140分READINGPART ONE：Questions 1-5(1)<Ahref="javascript:;"></A>(2)<Ahref="javascript:;"></A>(3)<Ahref="javascript:;"></A>(4)<Ahref="javascript:;"></A>(5)<Ahref="javascript:;"></A>PART TWO：Questions 6-10(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A>Kenichi Saitoshi runs an expanding law firm, and needs help with filling vacant posts.(2)Manfred Wirsing is a divisional manager who wants to set appropriate production targets for the coming year.(3)Jennifer Lee's manufacturing company has purchased material from overseas, and is looking for a suitable place to keep it.(4)John Black's packaging company wants to be able to send customers in other countries invoices and receipts online.(5)Asma Samairat wants staff at her transport company to improve their keyboard accuracy.PART THREE：Questions 11-15(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A>Sales of both products increased in year 2, then fell back slightly, while staying above their original levels.(2)Both products saw their sales climb steadily during the period, product X remaining ahead of product Y.(3)Product Y's sales overtook those of product X in year 2, then remained steady as product X's recovered.(4)An improvement in both products' sales in year 2 was followed by a drop, which was greater for product Y.(5)The gap between sales figures for product X end product Y increased year on year, with product Y always selling less than product X.PART FOUR：Questions 16-22(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A>The new research focuses on the number of secretaries employed in small firms.A. RightB. BWrongC. CDoesn't say(2)Medium-sized companies pay their secretaries more than small companies do.A. RightB. B WrongC. CDoesn't say(3)Secretaries in smaller firms are more important to the organisstion than the ones in larger firms.A. RightB. BWrongC. CDoesn't say(4)Agencies sometimes find that secretaries prefer to work for larger organisations.A. RightB. BWrongC. CDoesn't say(5)Large companies regularly run their own courses for secretaries.A. A RightB. BWrongC. CDoesn't say(6)Large companies promote secretaries more often than small companies do,A. A RightB. BWrongC. CDoesn't say(7)Bosses in small companies reward secretaries financially if they are pleased with their work.A. A RightB. BWrongC. C Doesn't sayPART FIVE：Questions 23-28(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A>Henry Eastman's previous job was inA. recruitmenB. BmarketinC. Cinvestment,(2)He was offered the opportunity toA. take over a company called Brinscombe'B. Binvest his own money in a new companC. Cset up a company for someone els(3)The company's success is due toA. refusing insurance to high-risk clientB. Bselling cheap insurance policieC. Ctargeting a particular marke(4)He chose the present company location becauseA. financial support was available in that part of the countrB. Bit would be easy to expand the premiseC. Cthere was already a skilled workforc(5)Eastman's strategy is toA. produce a happy working environmenB. Bencourage staff to decide on their own objectiveC. Cmake each person work as hard as possible,(6)The company is now owned byA. Brinscombe'B. BEastman and his colleagueC. Ca co-operative of customerPARI SIX：Questions 29-40(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A>A. fromB. BforC. Cof(2)A. whatB. BwhenC. Cwhich(3)A. stillB. ByetC. Calready(4)A. yourB. BourC. Ctheir(5)A. knownB. BknowingC. Cknow(6)A. locationB. BsizeC. Cdesign(7)A. whetherB. BunlessC. Cif(8)A. throughB. BoffC. Cup(9)A. byB. BuntilC. Con(10)A. believesB. BthinksC. Cexpects(11)A. leaveB. BabsenceC. C departure(12)A. timeB. BorderC. CcasPART SEVEN：Questions 41- 45(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A><Ahref="javascript:;"></A><Ahref="javascript:;"></A>WRITINGPART ONE：Question 46(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A>PART TWO：Question 47(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A><Ahref="javascript:;"></A> SPEAKING PART ONE(1)<Ahref="javascript:;"></A>PART&nbsp;TWO(1)<Ahref="javascript:;"></A><Ahref="javascript:;">PART THREE(1)<Ahref="javascript:;"></A><Ahref="javascript:;"></A><Ahref="javascript:;">href="javascript:;"></A>答案和解析READINGPART ONE：Questions 1-5(1) :A解析：译文是请注意，由于高燃油成本，我们的快递服务费用上涨了。

剑桥商务英语初级考试试题及答案解析(三)一、READING (PART ONE )（本大题5小题．每题1.0分，共5.0分。

● Look at the questions 1--5. ● In each question, which sentence is correct? ● For each question, mark one letter (A, B or C) on your Answer Sheet. ）第1题PRODUCT CATALOGUEArt. No Commodity Tins Perease Net weight/per TinC301 C302 C303 C304 Sliced Pork 60 170 Stewed Pork 36 350 Curry Beef 60201 Stewed Pork Ribs 36 350A. Curry Beef in a case is not as heavy as Sliced Pork.B. There are more tins in a case for Stewed Pork Ribs than Stewed Pork.C. One case of Stewed Pork Ribs is heavier than one case of Sliced Perk.【正确答案】：C【本题分数】：1.0分【答案解析】由图知咖喱牛肉比切片牛肉的净重要多，故A错；每箱熟牛肉罐头和熟牛肉排骨罐头中都有36听，是一样多的，故B错。

第2题SHAOGUAN PLANNING COMMI'R'EE PROJECT TOTAL INVESTMENT(thousand pounds)106 Line Wengchen to Guandu 26800323-Line Nanxiong to Ruyuan1000001947-Line Pingshi to Ruyuan126430Shaoguan section of Beijing-Guangzhou Railway560000A. More money is invested in 1947-Line Pingshi to Ruyuan than in 323-Line Nanxiong to Ruyan.B. 268000 pounds will be the investment in Shaoguan section of Beijing-Guangzhou railway.C. Less money is invested in 323-Line Nanxiong to Ruyuan than in 106-Line Wengchen to Guandu.【正确答案】：A【本题分数】：1.0分【答案解析】解题关键，more．．．than．．．，“比……多”；less．．． tan，“比……少”。

Test 2READING AND WRITINGPART ONEQuestions 1-5· Look at questions 1-5.· In each question, which sentence is correct?· For each question, mark one letter (A, B or C) on your Answer Sheet.1．MartinRe: Soledad Ramirez's visit to March finance conference.Hotel booking extended by one night as she has requested; location unchanged.BettinaSoledad Ramirez has askedA for a hotel closer to the conference centre.B to stay at the hotel longer than planned.C for confirmation that her conference accommodation is available. 2．We may use your contact details to send to companies whose services may be of interest to you,A You are advised to contact a different company for the required information.B Your services could be of interest to a range of companies.C Some other companies might be given information about you. 3．Please noteStaff should contact the supplier's technicians if there is a fault and not attempt to repair the printer themselves.Staff are expected toA try to fix minor faults with the printer.B report any faults with the printer.C inform their colleagues about faults with the printer.4．Staff will now receive expensesA monthly from petty cash.B along with their salaries.C as a separate cheque.5．RETAIL NEWSMarshalsea intends to launch its redesigned store look next year, depending on the success of trials this autumn.CLICK HERE FOR FULL STORY ~-~A As Marshalsea is satisfied with its trials, it will refurbish stores in the autumn.B Marshalsea hopes it will see improved results this autumn after refurbishing all its stores.C If Marshalsea is satisfied with the results of its experiments, stores will be refurbished.PART TWOQuestions 6-10· Look at the list below. It shows the contents of a busine ss magazine.· For questions 6-10, decide which section (A-H) would be most suitable for each person or company on the opposite page.· For each question, mark one letter (A-H) on your Answer Sheet. · Do not use any-letter more than once.IN THIS MONTH'S MAGAZINE…A Mergers and acquisitionsB Making stores more attractiveC Recent moves to senior positionsD Comparing potential suppliersE The latest developments in information technologyF How to improve productivityG CV-this month's profile: a top financial managerH Transferring central control of your business6．The Chief Executive of a newly merged manufacturing company wishes to read about ideas for raising output without increasing costs. 7．A retail chain's senior management want to find out about relocating managerial authority and responsibility to lower levels in the organisation.8．A recently appointed Purchasing Officer needs to learn what to look for when deciding which firms to buy goods from.9．A chain that sells computer games would like ideas for improving the design and layout of its outlets.10．The new Chief Executive of a major electronics manufacturer wants to see if his appointment is mentioned in the magazine.PART THREEQuestions 11-15· Look at the graph below. It sh ows the average share prices ofthree companies - Grant International, HDC Union and the Lindel Group - over a nine-year period.· Which year does each sentence (11-15) on the opposite page describe?· For each sentence, mark one letter (A-H) on your Answer Sheet.· Do not use any letter more than once.11．Although the share price for HDC Union rose and that of Grant International peaked, the share price of the Lindel Group experienceda decline.12．While the share price for Grant International fell, those for HDC Union and the Lindel Group increased by approximately the same amount. 13．Although HDC Union's share price decreased in value, Grant International's remained steady and the Lindel Group continued its recovery.14．Grant International's share price experienced an upturn, whilethe share price for both HDC Union and the Lindel Group declined. 15．HDC Union equalled previous highs in its share price, and Grant International and the Lindel Group also demonstrated an increase.PART FOURQuestions 16-22· Read the article below about an insurance company.· Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose'Doesn't say'.· For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet.GOOD NEWS FROM AN INSURANCE COMPANYFor the fifth year in a row, the Loyalty Insurance Company has cutthe cost of its house insurance. More than a million people withhomes insured by the company will benefit from decreases of between two and four per cent on the amount they will have to pay this year. This move goes against the market trend, with other insurers increasing rates by an average one per cent.'The level of claims has been lower than usual over this period, allowing us to make these welcome reductions,' says Malcolm Broad, Loyalty's General Manager.Although the cost of insuring a car with Loyalty has increased by six per cent this year, it is still the smallest rise in the insurance industry; most other companies' rates are, on average, ten per cent higher than they were last year.'The company has always believed in passing on any improvement in its financial position to its customers,' says Mr Broad. 'Without doubt, this has led to a continual expansion of our business over the past few years.'16．This is the first year that Loyalty customers are paying less for their house insurance.A RightB WrongC Doesn't say17．Insuring a house with Loyalty will be at least four per cent cheaper than last year.A RightB WrongC Doesn't say18．Loyalty is performing in a different way from other insurance companies.A RightB WrongC Doesn't say19．This year, Loyalty has had the lowest number of claims ever recorded.A RightB WrongC Doesn't say20．Loyalty's car insurance is currently the cheapest available.A RightB WrongC Doesn't say21．It is Loyalty's policy to share its success with its customers.A RightB WrongC Doesn't say22．Malcolm Broad says that Loyalty's business started to grow last year.A RightB WrongC Doesn't sayPART FIVEQuestions 23-28· Read the article below about a service which helps companies in difficulties.· For each question (23-28) on the opposite page, choose the correct answer.· Mark one letter (A, B or C) on you r Answer Sheet.THE INDEPENDENT EXECUTIVE SERVICEHow troubled businesses can benefit from the skills and experienceof independent directorsNeed a chairman in a hurry? An emergency finance director to sort out your cashflow problems? A leading venture capital company has set upa service which provides companies with temporary executives to help them out with particular tasks or periods of development. MichaelMann helped establish the Independent Executive Service (IES) in the late eighties and, as Director of the company, has led its expansion into markets at home and abroad.The idea is simple. The skills that make a good businessperson whocan launch a new business are quite different from those needed torun a medium sized, mature operation. They are certainly not theskills needed if the business gets into difficulties, as can easily happen with fast-growing compames. It is in situations like this that the IES steps in. It recruits people who have spent their careers in management, usually entrepreneurs themselves who have built up their own businesses and then sold them. The prospect of spending a limited time in a wide range of businesses is attractive to them. They wantto do more in business, but don't want to go through the start-up process themselves again. As Mann explains, 'Most have experience of running their own companies and sorting out problems associated witha high growth phase - this work comes naturally to them.''After preliminary discussions with the client company's HR Manager,we introduce five or six candidates to their Board of Directors. They then select the IES executive who best fits their requirements,' says Mann. 'We provide independent directors to many troubled companies, including those that we have already provided venture capital for.The service is free to these existing clients. For a fee, we alsohelp out other companies which we think have a good recoverypotential. Additionally, we have a great deal of repeat business from satisfied customers who buy our services again to help with a later stage of expansion.'According to Mann, the first step for independent executives is oftento establish how a business is meant to be run. 'In many small businesses, it is often unclear to Board members who is responsiblefor what in the company. Another common starting point is helping the existing management avoid bankruptcy. Only then is it possible toturn to more long-term issues.'23．What service does the IES provide?A It hires out short-term directors to companies.B It advises companies on the recruitment of new directors.C It gives directors independent guidance on setting up new companies. 24．What is the idea on which the IES is based?A Different market sectors require different kinds of business skills.B Even skilled businesspeople need help in situations new to them.C Specialised leadership skills are needed to acl~ieve fast growth.25．Why do many IES executives like working for companies for limited periods?A They are intending to start up other companies in the future.B They are running their own companies at the same time.C They like the variety of working in many different companies. 26．Who makes the final decision about which executive will join a particular company?A the IES executiveB the HR ManagerC the Board of Directors27．The IES offers its services without charge to companies itA has already invested in.B has previously provided directors for.C believes have a good chance of recovery.28．IES executives often work with directors who areA unsure of their exact roles within their companies.B unclear about the causes of their companies' difficulties.C unaware that their companies are close to bankruptcy.PART SIXQuestions 29-40· Read the introduction below to a business reference book.· Choose the correct word to fill each gap from A, B or C on the opposite page.· For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.Quick answers to key business questionsThe information contained in this business reference book is directly useful to you and your business. (29)______there is a lot of statistical material currently available, it tends to be about(30)______industry or group of industries in particular. (31)______is not terribly helpful to know what is (32)______on in the pet-food industry if you (33)______a chain of travel agencies. And knowing (34)______businesses in the UK spend on training in total tells you very (35)______about your own training budget.The information provided in the book is based entirely on British data, and is relevant to businesses throughout the UK. Companies abroad do (36)______ things very differently, and if overseas research information were built into the data, this could(37)______in inaccuracies in the figures.This book will (38)______you with business data that is useful forall types of businesses, (39)______it will apply to you whichever business you are (40)______It starts with the questions you might be expected to ask and then tries to answer them.29．A Although B Despite C Unless30．A the B one C every31．A There B It C This32．A getting B taking C going33．A keep B run C work34．A how B whose C what35．A little B few C less36．A other B any C some37．A result B lead C cause38．A produce B offer C supply39．A but B so C whereas40．A in B for C atPART SEVENQuestions 41-45· Read the two emails below,· Complete the form on the opposite page.· Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.Lightwood LtdPrinting Order FormName of printing company: (41)______Type of document: (42)______Date required: (43)1st______2021Quantity required: (44)______Requested by (full name): (45)______WRITINGPART ONEQuestion 46· You have just re ceived a message that a new client, Jorge Ruiz, is arriving at your office tomorrow afternoon at 2 o'clock,· Write a memo to your secretary, Helen Jones:· telling her about Mr Ruiz's visit· explaining why you might be late· telling Helen what to do with Mr Ruiz until you arrive.· Write 30-40 words on your Answer Sheet.MEMOTo: Helen JonesFrom:Date: 1/6/08Subject: Visit of Jorge RuizPART TWOQuestion 47· Read part of a letter below from Susan Dalton, the Sales Manager of a company that produces screens for computers.My company produces screens which fit in front of computer monitors and protect computer operators' eyes in strong or tiring lighting conditions. These screens are new on the market, but we have fully tested them. The trade price is $50 per screen. We would be glad to send a representative to demonstrate our product on your premises. I am confident that your staff will notice a great improvement in comfort.· Write a letter to Ms Dalton:· explaining what your company doe s· saying why your company is interested in the product· enquiring about the possibility of a discount· suggesting a date for a demonstration.· Write 60-80 words on your Answer Sheet.· Do not include any postal addresses.Dear Ms DaltonLISTENINGPART ONEQuestions 1-8· For questions 1-8, you will hear eight short recordings,· For each question, mark one letter (A, B or C) for the correct answer,· After you have listened once, replay each recording.1．Which graph is the man talking about?2．Which jobs will be created when the company relocates?A customer service advisersB packing assistantsC delivery drivers3．Why are the brochures late?A staff illnessB faulty vehiclesC broken machinery4．What will Mediband's new owners do?A employ fewer staffB relocate the companyC expand production5．When will the sales conference be held?6．Which chart shows exports of mobile phones this year?7．Which day is the meeting arranged for?8．Why is the man phoning the suppliers?A to report a problemB to order a partC to request informationPART TWOQuestions 9-15· Look at the notes below.· Some information is missing.· You will hear a man giving some information about gifts to order for staffwho have performed well.· For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.· After you have listened once, replay the recording.NOTESWebsite: (9)www______Order:15×silver calculators at (10)￡______each5×leather picture holders at ￡42 eachSize: (11)______by 30 cm1×￡95 (12)______Gift Desk SetMark's mobile: (13)07950______Call him before (14)______tomorrowOrder must be here by (15)______AprilPART THREEQuestions 16-22· Look at the notes below about a marketing conference.· Some information is missing.· You will hear part of a report to colleagues about the marketing conference.· For each question (16-22), fill in the missing information in the numbered space using one or two words.· After you have listened once, replay the recording.NOTES ON MARKETING CONFRENCESubject of most useful presentation: (16)______Name of presenter: (17)Susan______Most important part of conference: (18)making______Harry Baxter wants to order (19)______Bentley Higb-TecbCity where headquarters are located: (20)______Representative plans to visit us in (21)______Representative particularlywants to find out about (22)______PART FOURQuestions 23-30· You will hear a radio interview with a successful businessman called Nigel Player, who runs an airline on the island of Alderney. · For each question (23-30), mark one letter (A, B or C) for the correct answer.· After you have listened once, replay the recording.23．Where was Nigel Player's first job?A at a transport companyB at a bankC at an electronics firm24．Nigel Player left his successful career because he wanted toA retire from the business world.B start a new business.C write a business book.25．Nigel Player decided to open a food shop in Alderney becauseA he found the food shops there unsatisfactory.B there were not many food shops there.C he was able to buy an existing shop quite cheaply.26．Why wasn't Nigel Player satisfied with the existing airline?A It charged him too much.B It was unreliable during the holiday season.C It only operated in the summer.27．Nigel Player felt bringing food to AIderney by boat would be tooA expensive.B difficult in bad weather.C slow.28．Nigel Player decided to run a passenger airline service becauseA his supermarket customers persuaded him to.B the other airline only operated twice a week.C it seemed more profitable than his retail business.29．What most helped Nigel Player run a passenger airline?A having friends already in the businessB understanding the financial backgroundC knowing about flying freight30．What does Nigel Player say is the secret of his company's success?A its commitment to customer serviceB its commitment to expansionC its commitment to employing local peopleSPEAKINGSAMPLE SPEAKING TASKSPART ONEIn this part, the interlocutor asks questions to each of thecandidates in turn. You have to give information about yourself and express personal opinions.PART TWOIn this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the twobelow and then talk for about one minute. You have one minute to prepare your ideas.A: What is important when... ?Selecting a speaker for a business seminar· Experience of speaker· Specialist topics· FeesB: What is important when... ?Arranging a social event for business clients· Venue· Food and drink· Cost of eventPART THREEIn this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have30 seconds to look at the task prompt, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to thetopic. For two or three candidatesScenarioI'm going to describe a situation.The large company you work for is moving to a new site and is planning facilities for its staff. Talk together for about two minutes* about some of the facilities the company could have for staff and decide which three would be best.Here are some ideas to help you.Prompt materialFacilities for Staff· Car park· Personal lockers· Canteen· Social activity room· Sports area· LibraryFollow-on questions· Is there any other facility which a big company should provide? (Why?/Why not?)· Should small companies also provide staff facilities?(Why?/Why not?)· Do employees work better if they have good facilities?(Why?/Why not?)· Do you think staff should pay to use any of the facilities? (Why?/Why not?)· Are there any disadvantages for companies in providing staff facilities?(Why?/Why not?)Test 2 ReadingPart 11．B 2．C 3．B 4．B 5．CPart 26．F 7．H 8．D 9．B 10．CPart 311．C 12．D 13．E 14．H 15．FPart 416．B 17．B 18．A 19．C 20．C21．A 22．BPart 523．A 24．B 25．C 26．C 27．A28．APart 629．A 30．B 31．B 32．C 33．B34．C 35．A 36．C 37．A 38．C39．B 40．APart 741．PRIMASCAN42．(DINNER) INVITATION(S)/INVITATIONCARD(S)43．(1ST) AUG(UST)(2021)44．15045．(MR) MARTIN ADAMSTest 2 WritingPart 1Sample AJorge Ruiz who is my new client will arrive at my office at 2:00pm tomorrow. I am afraid that I might be late because of a meeting conference at l:30pm. Could you please recept her and tell her waitting for me? Thank you.Band 4A good attempt at the task set. All three content points are covered, but a little effort is required by the reader when processing the third point.Sample BHelen:I want to telling about new client Jorge Ruiz arriving to our office in the tomorrow afternoon at 2 o'clock. I hope you don't be late. You may welcome to Mr Ruiz's visit.Band 2An inadequate attempt at the task set. The task has been partly misunderstood, so the script contains noticeable irrelevance. Only the first point is dealt with.Part 2Sample CDear Ms DaltonI am writing in reference to your letter. Our company is a software developer and we are interested in your product. We want to offer our workers a better comfort.Would there be any kind of discount if we make a big order? If it is possible, I would like your representative to come before the end of the month. Please make sure he comes from 9am to 1pm.Yours sincerely,Human Resources ManagerBand 5This represents a full realisation of the task set. All four content points are covered. The language used is confident and natural, and the script is organised effectively. It would have a very positive effect on the reader.Sample DDear Ms Dalton. Thank you for your letter. Our company sales computer monitors. In fact she is interested by your product. Your price is hight.We are interesting by your screen but we must have a discount price. Because we sale a lot monitors. We ask a discount of the price. We propose that meet you Monday or Thuesday for a demonstration. Ifyou agree, please confirm.I look forward to hearing from you.Ms DOffice ManagerBand 3The second content point is not covered, but this represents a reasonable attempt at the task set. Although they are notconsistently successful, register and cohesion are satisfactory onthe whole. A number of errors are present, but overall there is an adequate range of structures and vocabulary.Test 2 ListeningPart 11．C 2．A 3．A 4．C 5．A 6．B7．B 8．APart 29．( ) AXIBIZ ()10．(￡) 18.7511．26 (CM) (BY 30 CM)12．GOLD13．(07950) 33284115．5(TH)(APRIL)Part 316．INTERNET ADVERTISING17．HILL18．(NEW) CONTACTS19．VIDEO CAMERA(S)20．NEW YORK/NY21．OCT(OBER)22．DISCOUNT(S)Part 423．B 24．C 25．A 26．B 27．C28．A 29．C 30．ATapescriptListening Test 2This is the Business English Certificate Preliminary 4, ListeningTest 2.Part One. Questions 1 to 8.For questions 1-8, you will hear eight short recordings. For each question, mark one letter (A, B or C) for the correct answer.Here is an example: What time does the man expect to arrive at the meeting?[pause]Man: Hello, Liz. It's Mark. I'm still at the airport. The plane's delayed. ! was supposed to be at the meeting at twelve thirty, butI'm probably not going to make it until thirteen thirty. We're not scheduled to take off for another hour yet, so won't land till eleven forty-five at the earliest.Woman: Don't worry. I'll send your apologies.[pause]The answer is C.Now we are ready to start.After you have listened once, replay each recording.[pause]One, Which graph is the man talking about?[pause]Man: The year started quite slowly, but sales in the second quarter picked up well. Although there was a slight drop in the third quarter, I'm pleased to say that sales started to rise again at the end of the year.[pause]Two: Which jobs will be created when the company relocates? [pause]Woman: Family Fashions is relocating part of its mail-order operation, with the creation of two hundred jobs in Manchester. All jobs at the current packing centre will remain, and deliveries will operate as before. The new customer-service staff will work at a purpose- built site, very close...[pause]Three: Why are the brochures late?[pause]Man: It's the printers here... I'm sorry your brochures are late,we've had some problems.Woman: Not your new machinery?Man: Something else this time.., some of our drivers have been illthis week. We've sent your order by post-we thought it would be quicker, as we've only got a few delivery vans going out.Woman: OK, thanks.[pause]Four: What will Mediband's new owners do?[pause]Woman: I hear there has been a takeover of Mediband.Man: Yes... it was running at a loss.Woman: How did the workforce react? I expect they were worried about their jobs.Man: Well, actually, the new parent group's announced plans toincrease the company's output and market more products abroad. Sotheir future's secure now.[pause]Five: When will the sales conference be held?[pause]Man: We'll have to move the sales conference, I'm afraid. It's scheduled for Wednesday the twenty- fifth of November, but there's a trade fair inAmsterdam the following day that senior staff are attending.Woman: We could move it to Monday the thirtieth...?Man: Mmm... actually, better to bring it forward to Monday thetwenty-third... A pity about the twenty-fifth, though - it seemed a good day for everyone.[pause]Six: Which chart shows exports of mobile phones this year?[pause]Man: Mobile phone sales have remained steady overall this year,though the export market shares have changed. Now Europe and theUnited States together account for the same amount as South-East Asia. [pause]Seven: Which day is the meeting arranged for?[pause]Man: Would you be able to attend a meeting next week?Woman: Monday would be OK, but I may have to cancel an appointment. Er, Tuesday or Wednesday mornings are possible.Man: Shall we say Tuesday rather than Monday?Woman: That's probably the easiest thing. Then I won't have to change my arrangements for Monday, and I'd like it earlier than Wednesda}~ really.[pause]Eight: Why is the man phoning the suppliers?[pause]Woman: Please leave your message after the tone.Man: Hello, Lars here from Olaffsens. About the tool component you supplied last month - the CX two seven... We've found we're getting more faults than usual, so I want you to look at the part again and perhaps adjust the measurements. Could you call me as soon as possible?[pause]That is the end of Part One.[pause]Part Two. Questions 9 to 15.Look at the notes below.Some information is missing.You will hear a man giving some information about gifts to order for staff who have performed well.For each question, 9-15, fill in the missing information in the numbered space using a word, numbers or letters.After you have listened once, replay the recording. You have ten seconds to read through the notes. [pause]Now listen, and fill in the missing information.Man: Emma, Mark here. I'm calling to tell you about the annual performance prizes for senior staff.Woman: OK, let me know the details of the order.Man: You can order them all from one website. It's . Woman: Is that A-X-I-B-U-S?Man: It's A-X-I-B-I-Z. OK? We need fifteen silver calculators... Woman: How will I know which ones?Man: There are two designs. We want the eighteen pound seventy-five ones, rather than the twenty-one pound seventy-five ones.Woman: Right. What else?Man: Leather picture holders.., but they come in different sizes. The larger ones are twenty- nine by thirty-one centimetres. Get the other ones. They're twenty-six by thirty. We'll need five of those atforty-two pounds.Woman: What's the star-performance prize?Man: It's the ninety-five-pound Gold Gift Desk Set.Woman: Is that the exact name?Man: Yes. And that's all. Call my mobile to let me know about the order. I'll be out of the office tomorrow.Woman: I don't have your number.Man: I always forget it. Um... Oh yes, oh-seven- nine-five-oh, double three-two-eight-four-one.Try to call before one thirty tomorrow.Woman: Ah, I'm in meetings till two. Can I call you afterwards? Man: Sure. Make it before four thirty.Woman: Fine. When's the order got to arrive by?Man: Very soon. The presentations are on the seventh of April. Woman: Next month?Man: Yes, so the fifth at the latest.Woman: I'll do what I can.[pause]Now listen to the recording again.[pause[。

这是我根据文库里的一份资料单独整理出来的BEC第三辑TEST3，可能又不完整及缺漏之处，望大家能够理解。

谢谢! PART 11 This businessman has successfully targeted a different group of consumers.2 With careful forward planning, this businessman is helping the company survive a difficult period.3 The company is now more open to change because of this businessman's way of thinking.4 This businessman has made and implemented certain decisions despite opposition to them.5 This businessman has achieved some success by misleading people about his intentions.6 The abilities of this businessman were previously doubted by the company that employs him.7 This businessman is admired for his ability to manage a number of business interests.'Businessman of the Year' AwardA :James King: Chief Executive of Fentons FinanceKing was nominated for the quality of his leadership, with the judges claiming that the Fentons Finance boss is almost revered by his team. He is credited with reinventing Fentons Finance - revitalising its culture of inflexibility, removing outdated pre-merger barriers and playing a brilliant tactical game. He led everyone to believe he was opposed to large mergers and then jumped on the Westcombe Bank opportunity at just the right moment. History will be the judge, but for now the markets consider King to be a star.B Keith Nash: Chief Executive of Hamley's SupermarketsNash took over as CEO when Hamley's systems and distribution were out of date and the brand badly needed freshening up. He began refocusing the brand at the higher quality end of the food market and launched several own-brand initiatives for the health conscious. As a result, the share price has gone up nearly 80 per cent. This should be extremely satisfying for Nash, who had left the retailer in 1986, disappointed after failing to secure the top job.C Jorge Marquez: Chairman of the Kenwick GroupMarquez was a popular choice for his achievements at Kenwick. The judges say he has been courageous in pushing through the appointment of controversial or inexperienced chief executives to companies within the group, and then sponsoring them as they transformed their businesses. He operates as a 'virtual' chairman, without a permanent office in any one company. He phones his CEOs regularly, and several of them have acknowledged the vital contribution he makes to their effectiveness. Everyone is impressed at how he also finds the time to be chairman of two other large companies.D Richard Jenkins: Finance Director of Centron AdvertisingLabouring in the shadow of a high-profile boss can sometimes draw attention away from the finance director, and the judges considered it was high time Jenkins got that attention. The CEO may be the public face of Centron, but Jenkins is the one who makes it run smoothly. Behind the scenes, he is constantly demonstrating that budgets and forecasts are what is needed to make a company successful, particularly now that the advertising market has been hit by recession. It is largely thanks to him that Centron is in much better shape than its rivals.Part 2(这个可能分段有错误)Setting up an appraisal schemeAppraisals can be a wonderful opportunity for your staff to focus on their jobs and make plans to develop their unused potential. (0) ..........So, if you have decided that an appraisal scheme should be set up in your company, you need to establish some formal procedures and make some decisions before you begin. Even if your company already has a scheme, you need to consider what you want to achieve and how you are going to do this.First of all, you need to decide on your key objectives and the real purpose of your scheme.(8).............A scheme should never be introduced at a time of redundancies, or simply for profit or competitive edge, because this will create fear and alienate staff. The next step is to decide how the scheme can most successfully be managed. It is essential that all senior staff are committed to the process and willing to make a positive contribution.The person given responsibility for designing the scheme and the appraisal forms needs to have knowledge of all roles within the organisation. He or she must also be aware of employees' potential needs. (9).............It should be someone who is trusted and whom staff will turn to if they are concerned about their appointed appraiser or the appraisal interview. The design of the scheme should indicate who will be appraising whom. This needs great tact and sensitivity. First, remember that no manager can effectively appraise more than seven or eight people. It is equally important to remember that, if significant numbers of staff are appraised by someone they dislike, or by a person whose values they do not share, the success of your scheme may be threatened.(10) ............. So bear this in mind from the beginning and, if necessary, establish an appeals procedure.Having decided on your policy and who will appraise which members of staff, you need to communicate this in the simplest possible way. Avoid lengthy documents - few people will read them. (11).............Most organisations choose a person's line manager to be the appraiser. This can be seen as an opportunity or a threat, so be ready to consider alternatives if necessary.Once you have established the appraisal process, make sure that appraisal interviews take place at a convenient time, and ideally on neutral ground. It should be borne in mind that some appraisals may involve the disclosure of confidential information. (12) .............These will show the decisions that were taken during the interview and will also indicate any new performance targets that have been agreed.A It is important to select a manager who can deal effectively with any suspicions staff may have about appraisals.B Such a measure can also reduce insecurity and unite staff in recognising the positive elements of appraisal.C Having even one staff member in such a position may affect how others respond to the process.D Ideally, this should be to provide a supportive framework that aids staff development.E Simply make sure that staff know who will appraise them and why, and what form the interview will take.F It is therefore important to decide who will have access to written records of the appraisal.G They can also be a means of getting the best out of staff, both as individuals, and as team members.PART 3(这个可能分段也有错误)SHEER GENIUS - OR A W ASTE OF TIME?Encourage your original thinkers and live with their strange habits, says Alan Worthin. If one of your research staff announced that he had worked out a way to propel a vehicle on a cushion of air, would you tell him to concentrate on something practical, or suggest taking it further? If a member of your development team asked if she could come in late because she had her best ideas at 3 am would you insist that she is in the office at 9 am like everyone else?Current business wisdom is that companies need creative, innovative people to beat competitors. The reality is that companies have always needed new ideas to survive and progress, but in the past they weren't particularly good at encouraging the people who produced them.Original thinkers don't always fit easily into the framework of an organisation. However, the advice from managing director, John Serrano is, 'Get rid of the dull people and encourage the unusual ones'. Essentially, he believes that companies need to learn how to manage their original thinkers in order to ensure that the business profits from their contribution. He also says, 'Original thinkers often find it difficult to drive change within the organisation, so they resign, feeling angry and disappointed. It is essential to avoid this.''You can't recognise original thinkers by the way they look,' says Ian Freeman. An apparently ordinary exterior can conceal a very creative thinker.' His consultancy, IBT Personnel, has devised a structured way to identify original thinkers. 'We define employees as champions, free-wheelers, bystanders and weak links, and most original thinkers come into the category of free-wheelers. They may miss deadlines if they become involved in something more interesting. They are passionate and highly motivated but have li ttle or no understanding of business directions and systems.'Headhunter George Solomon also thinks original thinkers have their disadvantages. 'They may have a bad influence within an organisation, especially given the current management trend for working in teams. The original thinkers themselves may be unaware of any problem, but having them around can be disruptive to colleagues. who have to be allowed to point out when they are being driven crazy by the original thinkers' behaviour.' Yet, in his opinion, the 'dream team' in any creative organisation consists of a balanced mixture of original thinkers and more practical, .realistic people.So, having identified your original thinkers, how do you handle them? One well-known computer games company has a very inventive approach. 'We encourage our games designers by creating an informal working environment,' says director Lorna Marsh. 'A company cannot punish risk-takers if it wants to encourage creativity. Management has to provide support, coaching and advice - and take the risk that new ideas may not work. Our people have flexible working hours and often make no clear distinction between their jobs and their home lives.'Original thinkers may fit into the culture of 21st century organisations, but more traditionalorganisations may have to change their approach. Business psychologist Jean Row believes that the first step is to check that original thinkers are worth the effort. 'Are the benefits they bring worth the confusion they cause? If so, give them what they want, allow plenty of space, but set clear limits. Give them extremely demanding targets. If they fail to meet them, then the game is up.But if they succeed, your organisation stands only to gain.'13 It is important for a company to encourage original thinkers because_____A this allows it to promote innovative products.B this enables it to stay ahead of its rivals.C they are very flexible about their working hours.D their talents are ideally suited to the market.14 John Serrano thinks that original thinkers should be_____A helped to develop better people management skills.B asked to manage change within the organisation.C supported so they can perform well for the company.D encouraged to follow company procedures.15 What does Ian Freeman say about original thinkers?A They are unenthusiastic and poorly motivated.B Their work standards are impossibly high.C Their abilities are hard to recognise.D They lack awareness of commercial processes.16 What problems can be observed when there are original thinkers in the workforce?A They may have a negative effect on other workers.B They dislike the concept of teamwork.C They rush tasks through to completion.D They cannot work with less creative colleagues.17 In what way is the games company's approach to original thinkers special?A It allows them to work from home whenever they wish.B It uses different forms of disciplinary action for them.C It promotes a relaxed atmosphere in the workplace.D It encourages them to reduce the risks that they take.18 A traditional organisation wishing to employ original thinkers needs to _____A provide them with projects they are interested in.B assess whether their contribution makes up for any problems.C have a flexible approach if goals are not always achieved.D be prepared to handle any negative feedback from colleagues.PART 4Who Benefits Most from Company Training?According to recent research, the better educated and the higher up the socio.economic scale you are, the more likely you are to be offered workplace training. And, incidentally, the more likely you are to then turn (19) the offer, pleading family and personal commitments or (20) of work. Less qualified staff, on the other hand, are offered fewer training opportunities, but are more eager to (21) them up. In fact, people with few or no educational qualifications are three times morelikely to accept training when it is offered.In the majority of companies, more (22) are allocated to management training than to other areas. Employers (23) their better qualified staff as more important to the business, so they pay them accordingly and invest more in them in (24) of training. This is (25) by the fact that organisations are dependent on properly (26) managers making the right decisions. But this (27) may mean that companies are (28) other parts of the workforce down.The researchers found a growing demand for training among the lower-skilled.Unfortunately this demand is not being (29)by employers, even though there are strong indications that companies would benefit from doing so. They also discovered that, despite the substantial (30) between the training provided for managers and that offered to other staff, there was still widespread endorsement of training.For the purposes of the research, training was defined as any (31) of planned instruction or tuition provided by an employer with the aim of helping employees do their work better. It therefore included a wide variety of approaches. On-the-job and classroom training (32) to be used equally by employers. But learning on the job, which involved observing a certain procedure and then practising it, was easily the most popular method for all categories of employee. While many felt that learning from colleagues was best,very few (33) the internet as an effective way to train.19 A back B over C down D off20 A force B pressure C strain D load21 A pick B keep C take D put22 A means B reserves C finances D resources23 A imagine B regard C suppose D know24 A requirements B specifications C states D terms25 A allowed B approved C justified D accepted26 A understanding B intelligent C informed D knowledgeable27 A stress B emphasis C weight D strength28 A letting B cutting C breaking D setting29 A reached B achieved C gained D met30 A space B gap C hole D room31 A frame B structure C form D order32 A showed B appeared C demonstrated D presented33 A rated B thought C marked D believedPART 5 没有找到答案PART 1 答案《‘Businessman of the Year' Award》年度企业家奖。

TEXT 3 KEY TEXT 3 READINGPART 11-5 A E D A B6-8 E C DPART 29-10 C F11-14 A E G BPART 315 B16-20 C D A C BPART 421-25 A C C B A26-30 C A B C DPART 531-35 IN AS WITH THERE AT/BY36-40 RATHER SOME/AN NOT ITS ISPART641-45 HOW A LOOKING APPOINT CORRECT 46-50 HA VE WITH IN MAKE SURE51-52 TIME CORRECTTEST 3 LISTENING1 EDUCATION2 MULTINATIONAL3 ANNUAL REPORT4 20 AWARDS/ GRANTS5 PROJECT CO-ORDINATION/ING6THE PROEDICTED BENEFITS7 REGIONAL CONSULTANTS8 COSTS AND DATS9 CENTRAL COMMITTEE10 70 %11 QUARTERLY INSTALMENTS12 PROGRESS REVIEW/ REPORTPART 213-15 C A H16-20 D G B E A21-22 H DPART 323-25 C A B26-30 C B A A CTapesciptListening test 3Q 1 -12:Woman : Thank you everybody, thank you . the Business Support Agency or BSA are very proud of the part we play in the development of business success . Today, I ‘ll give you a bit of background on the Agency, and then outline the steps involved in applying for support, OK?what we do, basically, is distribute financial support from our funds, which come from the central government Department of Education on the one hand, and then that sum is matched—the amount fluctuates on a yearly basis-by contributions from a number of multinational companies. We then follow the procedures I ‘ll be outlining in a moment. Some examples of this work, if you’re interested , can be seen in our annual report-I ‘ll leave copies out for you to look at . since we began, ,we’ve given out over three hundred grants. We made twenty awards last year alone, and expect that figure to rise to twenty-five next year. But we’re not simply giving this money away—our criteria are strict.So , how do you apply ? Well, there are four steps to making an application. In the first place, you should get in touch with our Project Co-ordinating Office . You can call them on 0188454545 and express your interest . they’ll then send you an application form. It’s quite a lengthy document, I must warn you, and you ‘ll need to fill in information about the history of your company, outline your requirements, and include the predicted benefits. That gives us the beginning of a picture and enables us to make an initial decision about whether to proceed any further. The third step would be having a meeting with one of our regional consultants. This involves talking through your ideas for development if you get the grant and should help you to focus clearly on your exact needs. And the fourth step is producing a full plan, which needs to include all costs and dates. By this time, both sides will have a very clear picture. Now, all this obviously takes up quite some time, and you need to think carefully about which personnel within your organization are going to be available to put in the necessary work. Ok , well that’s then your role finished for the time being.Meanwhile, we continue to go through your plans in detail. Ultimately, whether or not you get a grant will be decided by our central committee. This consists of representatives from our funding bodies and a panel of experts. For logistical reasons, they only meet every three months, so it can take a while for you to hear from us. Now, assuming you are successful and around eighty per cent of applications are the BSA will be looking to fund seventy per cent of your overall requirement. That proportion is up from a maximum of sixty percent last year. The payment will be made in quarterly installments. This has proved to be the most generally useful method all round. The last job for you will be coming up with a progress review, which you need to do at the end of the first year, well , are there any questions?Q 13-22:Man: I ‘d been feeling for some time that a move was overdue, and I suppose it was just the fact that I thought I ‘d miss the friendliness of the place that held me back. But in the end I realised that I could spend my life there and not move up the ladder- you could see how the roles with responsibility were filled by people who weren’t themselves about to move on. I am glad overall I can see my role will continue to develop here, and I ‘ve had no second thoughts- the only drawback is that it is a bit chaotic here. So even though I’d say I was pretty effective at meeting deadlines, there are others who aren’t ,and their inability to sort out each day’s tasks can create bottlenecks that cause frustrationsWoman: I was getting tired of the sense of doing the same thing over and over again and decided it was time to ring the changes. I’m pleased I did, because I ‘ve got a greater range of responsibilities now, now it means my skills and abilities are put to better use. It is a smaller outfit, of course, and the MD does rather keep himself to himself, but, generally, I like the independence that leaves me, particularly with such high-quality support staff. On the other hand, something that should be addressed here is the issue of assessment-the system here isn’t actually very relevant to what people actually do, so sometimes you’re judged on the wrong issues.Man:I ‘d been looking around for some time, but it wasn’t until I wasn’t to see a recruitment consultant that I began to focus my aims I suppose it’s not surprising ---I was actually quite hard to work out what the core of the job was—but it was certainly at some distance from what I’d spent so long studying, and the consultant helped me to realize my dissatisfaction came from under-using that background. So I do feel a lot more focused here. One drawback, I guess, is the failure to make the most of all the IT, so that, for example, I end up sitting here emailing away to colleagues who can’t even be bothered to reply or react.Woman : well, I’d been convinced for quite a while that my old company wasn’t moving in the right direction . but of course it was only me that seemed to think so ^^ everyone else was perfectly happy trundling along. So I was delighted when this opportunity came up , the change to properly investigate market trends, even if it meant a greater number of trips. Some people might think it dull, but I get a lot out of it , I have to say I ‘d get even more out of it if I thought they had the big picture a bit clearer in their heads. At the moment no-one knows what to do with my findings because the Board don’t know where they ‘re going long term.Man: hm, well I was feeling stuck. It’s not that I’m hugely ambitious, I guess I’d be looking at re-training myself it that was the case- but certainly my interpersonal skills weren’t being used to their full extent. All I ‘d eve done was deal with one or two suppliers occasionally, whereas now I am meeting clients and other contacts on a daily basis, which is what I was hoping for. The downside is that my lack of knowledge about computers is beginning to show. This place is so well equipped with all the latest software that I am a bit out of my depth. In my defence, I’d say it would not matter so much if they had more than one poor overworked guy that you could contact to ask for help when something goes wrong.Q 23 to 30Woman:Whew, what a meeting! Were you as surprised as I was , Jerry?Man: you bet,when the Chairman called us to it, I thought it might be about the takeover that there have been rumours about, but I didn’t expect anything like the Chief Executive being forced out.Woman: NO, It doesn’t seem fair to blame him for the American project not making much money, when it hasn’t had long to establish itself, and I can’t see why the Board have decided to end it now. after all, they didn’t seem worried earlier this years, when the markets panicked about it and our share price dropped..Man: And fancy Keith Barnes becoming Chief Exectutive! Did you know he joined as a trainee, thirty years ago ?Woman: yes, he certainly knows the company, but he’s had very little time in positions that ‘ll help him as Chief Executive. I doubt if he’s got what it takes to run a big company like this. If you ask me, the Chairman wanted to make an internal appointment, and Keith was in the right palace at the right time. Well we’ll see how he turns out, but I reckon he’ll only keep the job for as long as the Chairman’s behind him.Man: yeah, you are probably right, and what about these new plans Keith talked about? It seems pretty risky to expand into areas where we have got no experience or expertise .this company has been making furniture for years, and we ought to stick to what we’re good at, and maybe expand through acquisitions.Woman: Well, it might be a good idea.Man: I know our market share’s growing, but the strategy still relies too much on low prices to attract customers. What we really need to do more is to do more is to make people want our beds and more is to make people want our beds and furniture because they’ re special, not because they’re cheap.Woman: You mean moving into niche markets?Man:I’d describe it as staying in the mass market, but standing out from the rest. Woman: Right. Consumers are becoming more demanding these days, after all. Man: Exactly. What about you , Tania? How do you feel about your new responsibility?Woman: it’s going to be quite a challenge, I reckon. I mean, sorting out the reorganization of the business into divisions sounds simple enough, but I suspect it’ll produce plenty of headaches. And with several brands to deal with, some of which cut across the divisions, it’s going to be pretty complicated. I suspect it’ll be tough to finish it in the time I ‘ve been given. And of course, congratulations on becoming Export Sales Manager, Jerry.Man: Thanks.Woman: You don’t sound very enthusiastic . don’t you want the job?Man: oh, yes. It’s just the sort of challenge I need. Something to get my teeth into, and the chance to use what I learnt when I was in export Sales before. But there are other people who ‘ve stayed in the department who might resent me going back into it over them.Woman: Well, surely if you work closely with them, they’ll realize you’re all right?Man: Yes, I’m sure I can do it. I just need to get things off on the right foot right from the beginning.Woman : so will you be involved in the TV advertising campaign that Keith talked about?Man: I hope not! It’s all very well promoting our cabinet furniture brands, but I think the money would be better spent on pushing bed sales: that’s the side of the business that needs more consumer awareness..Woman: Right, I can see why they’ve picked this time to plan a campaign, as advertising costs are relatively low at the moment, but I agree , they haven’t got the plan quite right. Actually I’m not very happy about the way they’ve allocated money in general.Man: you aren’t going to turn down the pay rise, are you?Woman: No, I’m not that idealistic. And of course it’s right to spend money on new products and machinery. But we’ve been asking for ages for better facilities for the factory workers in particulars, and it doesn’t look as though much is being done for them.Man: maybe if we keep pressing for that##。

剑桥商务英语证书考试（BEC）初级真题及详解（第4辑）-Test3【圣才出品】READING AND WRITING1hour30minutesREADINGPART ONEQuestions1-5●Look at questions1-5.●In each question,which sentence is correct?●For each question,mark one letter(A,B or C)on your Answer Sheet.Example:0Telephone messageClaudia Lang caught9.30flight due here11.30now,not12.30.When does Claudia Lang expect to arrive?A.9.30B.11.30C.12.30The correct answer is B,so mark your Answer Sheet like this:1.Goods will be despatched to you on receipt of payment in full.A.You must pay the whole amount before goods are sent.B.You needn't pay in full until your goods arrive.C.Your goods will be sent when you have paid a deposit.【答案】A【解析】题⼲意为：全额付款⼀到，⽴即发货。

其中“on the receipt of…”指“⼀收到，就……”，A项“货物发送前，你必须全额付款”与题⼲内容相符。

因此答案选A。

2.A.The engineer was called because of a problem with equipment.B.Staff should tell the engineer about any equipment problems they have found.C.The manager wants to know before Friday about problems with equipment.【答案】C【解析】邮件主题为：⼯程师来访，主要内容为：周五维修⼯程师将来访，进⾏⽇常服务——如发现任何设备问题，请提前通知我。

Test 1READING 1HourPART ONEQuestions 1—7●Look at the statements below and the book reviews on the opposite page.●Which book (A, B, C or D) dose each statement 1 – 7 refer to?●For each statement! – 7, make one letter (A, B, C or D) on your Answer Sheet.1 It would be advisable for Flacks to consult customers before developing a new product.2 Producing goods for specialist markets might increase Flacks' profits.3 Flacks may need to change the function of one of its facilities.4 Flacks should utilize its current expertise to enter a different market.5 Flacks may need to consider closing its current production facility.6 Flacks should develop the connections it has established with leading retailers.7 Expanding the product range would not be a problem for the workforce.Flacks is a UK-based company that produces fashion accessories forwomen. How can it continue to grow its business?A Susan FalmerC Gary WilmotPART TWOQuestions 8—12●Read the article below about a recruitment company.●Choose the best sentence from the opposite page to fill each of the gaps.●For each gap 8 – 12, mark one letter (A-G) on your Answer Sheet.●Do not use any letter more than once.●There is an example at the beginning.(0)Evaluating the performance of the boardFew employees escape the annual or twice-yearly performance review. (0) .....G......The answer is not a great number. And the smaller the company, the fewer checks there are on how well the directors are doing. Some of the largest companies formally assess the performance of their board, but very few new or growing companies have managed to get round to establishing any such procedure. Many business experts believe, however, that it is important for all companies to review the performance of the board. (8) .............Another reason is that the board itself needs information on how well it is doing, just as much as other employees do. For the chief executive, appraisal of some sort is absolutely essential for his or her own sake and for the good of the company. Indeed, many of those who have reached this level remark on how lonely the job of chief executive is and how few opportunities they get to discuss issues relating to it.There is some evidence to show that once smaller companies put a board appraisal process in place, they find this process relatively easy to operate. (9) .............Their counterparts in larger organisations, however, are often afraid that appraisals could be a challenge to their status.So, how should companies assess their board? (10) .............At a very basic level,this could simply mean getting all the directors to write down what they have achieved and how they can improve on it. At the other end of the scale is the full '360-degree' appraisal. Here, each director is appraised in a systematic manner by a combination of the chairman and fellow directors.In the largest companies there are many methods for assessing the board. A number of such companies have self-assessment schemes. The chairman may meet each board member individually to ask how things are going, in a fairly informal way. The whole board might also meet to talk about its progress in open session. (11).............These might ask for people's opinions on the board's main tasks or on how well the committees are working.Research indicates there has been some improvement in the way the appraisal of board members is conducted. (12) .............The chairman will have been involved directly or indirectly in the appraisal of all members of the board. Whose job is it, then, to appraise the chairman?A It is often the case that the directors of such companies are even happy to receive criticism, as this can prevent them from making basic mistakes.B The rest of the workforce sees it as unfair if the directors are the only members of the company to escape appraisal.C These are encouraging as they put a limit on the power of the chairman to assess fellow directors.D Alternatively, questionnaires might be distributed to directors, forming the basis for future discussion.E One issue remains, however, when all the others have been dealt with.F It is generally agreed that it is the chairman's responsibility to ensure the regular appraisal of each member of the board.G However, one wonders how many companies have in place a formal appraisal process for their board of directors.PART ThreeQuestions 13—18Read the article below about Smithson’s, a British department store, and the ques tions on the opposite page.For each question 13 – 18, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose.BRITISH COMPANIES CROSS THE ATLANTICNext month a large group of British business people are going to America on a venture which may generate export earnings for their companies' shareholders in years to come. A long list of sponsorswill support the initiative, which will involve a ￡3-million media campaign and a fortnight of events and exhibitions. The ultimate goal is to persuade more Americans that British companies have something to interest them.While there have been plenty of trade initiatives in the past, the difference this time round is that considerable thinking and planning have gone into trying to work out just what it is that Americans look for in British products. Instead of exclusively promoting the major corporations, this time there is more emphasis on supporting the smaller, more unusual, niche businesses.Fresh in the memories of all those concerned is the knowledge that America has been the end of many a large and apparently successful business. For Carringtons, a retail group much respected by European customers and investors, America turned out to be a commercial disaster and the belief that they could even show some of the great American stores a retailing trick or two was hopelesslyover-optimistic.Polly Brown, another very British brand that rode high for years on good profits and huge city confidence, also found that conquering America, in commercial and retailing terms, was not as easy as it had imagined. When it positioned itself in the US as a niche, luxury brand, selling shirts that were priced at $40 in the UK for $125 in the States, the strategy seemed to work. But once its management decided it should take on the middle market, this success rapidly drained away. It was a disastrous mistake and the high cost of the failed American expansion plans played a large role in its declining fortunes in the mid-nineties.Sarah Scott, managing director of Smythson, the upmarket stationer, has had to think long and hard about what it takes to succeed in America and she takes it very seriously indeed. 'Many British firms are quite patronising about the US,' she says. They think that we're so much more sophisticated than the Americans. They obviously haven't noticed Ralph Lauren, an American who has been much more skilled at tapping into an idealised Englishness than any English company.Also, many companies don't bother to study the market properly and think that because something's successful in the UK, it's bound to be successful over there. You have to look at what you can bring them that they haven't already got. On the whole, American companies are brilliant at the mass, middle market and people who've tried to take them on at this level have found it very difficult.'This time round it is just possible that changing tastes are running in Britain's favour. The enthusiasm for massive, centralised retail chains has decreased. People want things with some sort of individuality; they are fed up with the banal, middle-of-the-road taste that America does so well.They are now looking for the small, the precious, the 'real thing', and this is precisely what many of the companies participating in the initiative do best.13. The main reason that the British business people are going to America is toA encourage American consumers to buy their products.B analyse how American companies attract media coverage.C look for financial backing from American investors and banks.D investigate how British and American companies could form partnerships.14. In the writer's opinion, the proposed venture will be different to previous ones becauseA fewer British business leaders will be making the trip.B less well-known companies will be better represented.C the larger companies have decided they will not be participating.D it involves research into how British companies market themselves.15. The writer states that Carringtons was wrong toA be cautious about trading in America.B borrow money from its European investors.C assume it was superior to American rivals.D ignore the advice of its American managers.16 .According to the writer, Polly Brown's mistake occurred when itA continued to trade despite making a loss.B attempted to attract a different type of customer.C tried to break into too many markets at the same time.D expected American consumers to pay British prices for goods.17. Sarah Scott states that British companies hoping to succeed in America shouldA focus on a gap in the market.B be less concerned with their image.C concentrate on selling products in the mid-price range.D carry out research into the pricing policies of American companies.18 .The writer suggests that success in America depends uponA adopting a more American approach to marketing.B persuading the mid-range consumer to pay for quality.C copying the strategies of American companies.D building a reputation as a supplier of unique goods.PART FourQuestions 19—33●Read the advice below about how to make meetings more effective.●Choose the best word to fill each gap from (A, B, C or D) on the opposite page.Promise of Jobs with Telephone Banking CentreAn ￡80-million telephone banking centre is to open in Scotland, with the creation of about 500 new jobs. Grand Union Group, which owns the Dundee and Western Bank, said today it hopes to have the (19) ___fully operational by next August. It will be based at the new Caledonian Industrial Estate currently being built near Edinburgh.The centre is being (20)____ through a joint partnership (21)____ global telecommunications firm Concept and customer care specialists Businesslink.Sara Grimaldi, chief executive of the Dundee and Western Bank, said, 'I'm delighted we will be working in (22) ____with Concept and Businesslink and I'm confident we will (23)___ from their considerable experience. The new centre will make (24) ____use of innovative business procedures which will (25) ___to an improved service and experience for our valued customers.' Callum Martin, president of global accounts for Grand Union Group, added that he was very pleased his company will play a key role in such an important development employing state-of- the-art technology. The local council said new jobs were (26)____ of the efforts made to (27)____ investment to the region.Council leader Hugh MacArthur said, 'It's good news for Grand Union, but it will also (28)___ us to promote Edinburgh to companies considering a (29)____ to Scotland. The council will continue to work hard to ensure that today's (30)____ is just the latest (31) ____in our attempt to create high quality jobs in the area.'Scotland has become a European leader in terms of telephone banking centres and has (32)____ itself an excellent reputation. The call centre sector as a whole employs more than 28,000 people at more than 170 sites in Scotland. Taking this into (33)____, it seems likely that this new centre will be another success story.19.A facility B plant C function D situation20.A assisted B invested C funded D paid21.A consisting B engaging C containing D involving22.A venture B teamwork C enterprise D collaboration23.A benefit B improve C grow D advance24.A inclusive B uniform C extensive D universal25.A help B contribute C provide D combine26.A facts B reasons C data D evidence27.A acquire B gain C attract D win28.A necessitate B ease C support D enable29.A reorganisation B reassignment C relocation D replacement30.A announcement B publication C notice D acknowledgement31.A method B step C point D action32.A achieved B taken C drawn D earned33.A mind B regard C account D notePART FiveQuestions 34—45●Read the article below about a change in the way companies operate.●In most of the lines 34-45 there is one extra word. It is either grammatically incorrect of does not fitin with the meaning of the text. Some lines, however, are correct.●If a line is correct, write CORRECT on your Answer Sheet.●If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your AnswerSheet.●The exercise begins with two examples, (0) and (00).Consumer Behavior0 The consumer is the focus of all retail business and it is important to appreciate how(correct)00 consumers are influenced in their buying decisions. Most of consumers, before making a (of)34 purchase, gather information and evaluate with the alternatives, but the extent to which35 they look for information depends on the type of purchase. For example, in the case of36 routine grocery purchases most consumers respond to automatically. However, for37 purchases where the risk of making the wrong decision is greater, like buying a new38 car, so the search for information is more important. The decision to purchase is never a39 single decision but a number of these separate decisions, and at any time during this40 process, consumers can change their minds about and choose an alternative route. For41 example, although a consumer may have decided whereto buy a product only to realise42 at the last moment that this is, in fact, having the wrong choice. The price in the store may43 be too high or the staff unhelpful. On the other hand, a lack of queues, favourable credit44 facilities and efficient staff all lead to a too positive impression, so retailers should45 remember how difficulties in these areas that can affect a sale or even lose a customer permanently.Test 2READING 1HourPART ONEQuestions 1—7●Look at the statements below and the book reviews on the opposite page.●Which book (A, B, C or D) dose each statement 1 – 7 refer to?●For each statement! – 7, make one letter (A, B, C or D) on your Answer Sheet.●You will need to use some of these letters more than once.1 In order to complete a task well, it may not be necessary to deal with every detail.2 If you have too much to do, you may need to turn down work in the future.3 Any planning activity needs to take place on a regular basis.4 You should avoid giving additional time to a particular task.5 It is possible that some routine tasks do not need to be carried out.6 If you are overloaded with work, it is important to identify the cause.7 People at all levels perform time-wasting activities.Successful Time ManagementABCDPART TWOQuestions 8—12●Read the article below about a recruitment company.●Choose the best sentence from the opposite page to fill each of the gaps.●For each gap 8 – 12, mark one letter (A-G) on your Answer Sheet.●Do not use any letter more than once.●There is an example at the beginning.(0)Staff appraisalsGood preparation for staff appraisals can pay dividends in terms of staff loyalty and satisfaction.Many managers, particularly those running smaller companies, feel they are too busy to give their employees appraisals, and many staff clearly dread them. (0) ........... They provide the opportunity for the manager to have one-to-one discussions with an employee and find out about any concerns, as well as identifying training needs and discovering career aspirations. They can make a staff member feel valued and so build loyalty.The annual appraisal can either be a rewarding or painful experience. According to research carried out among 500 employees, the standard office appraisal is far from perfect.(8).............The possible outcome for the company is even worse; up to a quarter of employees will look for a new job within two weeks of a bad appraisal and 40% within a month.The quality of the appraisal lies with how the boss decides to carry it out. When it is done well, employees are able to use the feedback they receive to improve their performance. (9).............So how should a constructive appraisal be carried out? According to Andrew Gillingham, a consultant trainer, appraisals can be manager-led, with the appraiser preparing a document and sharing it with the employee. Establishing training needs and motivating the employee towards bigger and better things are part of this process. (10) ............. In both cases, Gillingham believes that the effectiveness of the appraisal discussion can determine the performance of the company.Gillingham believes that anyone who thinks it's just the employee who doesn't like the appraisal experience has got it wrong. Too many managers regard appraisals as a waste of time.(11) ..............................Managing people is a difficult matter, and without the necessary training, many managers try to avoid the uncomfortable issues that often need to be discussed at appraisals. Gillingham believes that calling the process an appraisal may be unhelpful.(12) ..........................In either case, it is important to ensure that the meeting is successful and results in better quality management. Gillingham firmly believes that the main thing is to emphasise an open communications ethos in the workplace that gives staff a chance to talk about issues and feel valued.A . Alternatively, managers may want the employees themselves to evaluate their work performance.B. In larger companies, the people likeiy to do something with this information will be found in the HR department.C. Problems such as rushing through the appraisal and being appraised by a manager who doesn't understand the employee's role were common concerns.D. Arguably, 'performance review' is more appropriate since it helps create correct expectations from the meeting and indicates what will happen.E. This is mainly because they have not been shown how to carry out appraisals properly.F. But all too often, the format of the appraisal doesn't allow this.G. But this can be avoided and, given a more positive attitude from participants, appraisals can prove enormously useful for all involved.PART ThreeQuestions 13—18Read the article below about Smithson’s, a British department store, and the questions on the opposite page.For each question 13 – 18, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose.Problems in the IT industryIn the information technology industry, it is widely acknowledged that how well IT departments of the future can fulfil their business goals will depend not on the regular updating of technology, which is essential for them to do, but on how well they can hold on to the people skilled at manipulating the newest technology. This is becoming more difficult. Best estimates of the current shortfall in IT staff in the UK are between 30,000 and 50,000, and growing.And there is no end to the problem in sight. A severe industry-wide lack of investment in training means the long-term skills base is both ageing and shrinking. Employers are chasing experienced staff in ever-decreasing circles, and, according to a recent government report, 250,000 new IT jobs will be created over the next decade.Most employers are confining themselves to dealing with the immediate problems. There is little evidence, for example, that they are stepping up their intake of raw recruits for in-house training, or retraining existing staff from other functions. This is the course of action recommended by the Computer Software Services Association, but research shows its members are adopting the short-term measure of bringing in more and more consultants on a contract basis. However, this approach is becoming less and less acceptable as the general shortage of skills, coupled with high demand, sends contractor rates soaring. An experienced contract programmer, for example, can now earn at least double the current permanent salary.With IT professionals increasingly attracted to the financial rewards and flexibility of consultancy work, average staff turnover rates are estimated to be around 15%. While many companies in the financial services sector are managing to contain their losses by offering skilled IT staff 'golden handcuffs' -deferred loyalty bonuses that tie them in until a certain date - other organisations, like local governments, are unable to match the competitive salaries and perks on offer in the private sector and contractor market, and are suffering turnover rates of up to 60% a year.But while loyalty bonuses have grabbed the headlines, there are other means of holding on to staff. Some companies are doing additional IT pay reviews in the year and paying market premiums. But such measures can create serious employee relations problems among those excluded, both within and outside IT departments. Many industry experts advise employers to link bonuses to performance wherever possible. However, employers are realising that bonuses will only succeed if they are accompanied by other incentives such as attractive career prospects, training, and challenging work that meets the individual's long-term ambitions.This means managers need to allocate assignments more strategically and think about advancing their staff as well as their business. Some employers advocate giving key employees projects that would normally be handled by people with slightly more experience or capability. For many employers, however, the urgency of the problem demands a more immediate solution, such as recruiting skilled workers from overseas. But even this is not easy, with strict quotas on the number of work permits issued. In addition, opposition to the recruitment of IT people from other countries is growing, as many professionals believe it will lead to even less investment in training and thus a long-term weakening of the UK skills base.13 According to the first paragraph, the success of IT departments will depend onA their success at retaining their skilled staff.B the extent to which they invest in new technology.C their attempts to recruit staff with the necessary skills.D the ability of employees to keep up with the latest developments.14 A problem referred to in the second paragraph is thatA the government needs to create thousands of new IT posts.B the pool of skilled IT people will get even smaller in the future.C company budgets for IT training have been decreasing steadily.D older IT professionals have not had adequate training.15 What possible solution to the long-term problems in the IT industry is referred to in the thirdparagraph?A ensure that permanent staff earn the same as contract staffB expand company training programmes for new and old employeesC conduct more research into the reasons for staff leavingD offer top rates to attract the best specialist consultants16 In some businesses in the financial services sector, the IT staffing problem has led toA cash promises for skilled staff after a specified period of time.B more employees seeking alternative employment in the public sector.C the loss of customers to rival organisations.D more flexible conditions of work for their staff.17 Employers accept that IT professionals are more likely to stay in their present post if theyA are set more realistic performance targets.B have a good working relationship with staff in other departments.C are provided with good opportunities for professional development.D receive a remuneration package at top market rates.18 According to the final paragraph, the UK skills base will be weakened byA changes to managers' strategic thinking.B insufficient responsibility being given to IT staff.C the employment of IT staff with too little experience.D the hiring of IT personnel from abroad.PART FourQuestions 19—33●Read the advice below about how to make meetings more effective.●Choose the best word to fill each gap from (A, B, C or D) on the opposite page.Chairman's ReportI am pleased to report that, although we had been expecting poor results for this half year because of slow growth in the world economy, the company has performed very satisfactorily. Operating profits for this first half are in fact very much (19)__ with those for the corresponding (20)__ last year.Profits reached ￡l 15 million before tax, compared with ￡l 16.3 million last year. Much of our success in the last six months can be (21)__ to the fact that all our major construction projects remained on schedule. Particularly pleasing was the early (22)___of a major building contract in Canada.The company has made good progress with the initiatives announced at the Annual General Meeting. The majority of shareholders (23)___ the Board's decision to sell the company's loss-making engineering (24)____. It was the Board's belief that the company would (25)___ most benefit by (26) ____its resources on the expansion of its construction activities. Negotiations with a potential buyer began in February and are now at a critical (27)____ However, we feel that we are not as yet in a (28) ___to comment on what the outcome is likely to be.In June, we made a successful (29)____ for the Renishaw Construction Company of Hong Kong SAR, in order to give us greater (30)____ to markets in South East Asia. We still have sufficient resources to pursue our growth (31)____ and are at present (32)____ several other business opportunities which, like Renishaw Construction, would (33) new markets to us.19 A in order B on track C in line D on target20 A session B term C season D period21 A attributed B referred C assigned D designated22 A termination B ending C completion D finalising23 A confirmed B maintained C agreed D supported24 A portion B component C sector D division25 A have B gain C find D earn26 A focusing B directing C pointing D strengthening27 A height B step C edge D stage28 A condition B point C position D capacity29 A request B price C demand D bid30 A access B approach C admission D entrance31 A strategy B process C promotion D system32 A inquiring B deliberating C exploring D searching33 A send B open C provide D givePART FiveQuestions 34—45●Read the article below about a change in the way companies operate.●In most of the lines 34-45 there is one extra word. It is either grammatically incorrect of does not fitin with the meaning of the text. Some lines, however, are correct.●If a line is correct, write CORRECT on your Answer Sheet.●If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your AnswerSheet.●The exercise begins with two examples, (0) and (00).The Career Forum0 If you work in the city centre then a visit to the Career Forum, is the00 city's most successful recruitment exhibition, will give you the information34 you need to determine whether you are making up the most of yourself.35 Currently, there are advertising many new vacancies on the job market.36 With good skills and a healthy work record in greater demand than ever, it is37 the ideal time to ensure that your career is being on the right track. The Career38 Forum has been responsible for helping many thousands of the people39 improve their job potential, and it can do something the same for you.40 Some of the best jobs in town never reach out the advertising pages, so41 to be considered for one of these top jobs as they become available,42 you will need to make closely contact with the employers' agents. The Career43 Forum is making the perfect opportunity. It is set in an informal atmosphere。

第1章剑桥商务英语证书考试（BEC）初级考试指南1.1考试简介剑桥商务英语证书（BEC）考试是由英国剑桥大学与国家教育考试中心合作举办，注重考生在商务环境中用英语进行交际的能力。

BEC考试并以其高度权威性和实用性成为一门全球化考试，并且也是我国众多外资企业衡量应聘者水平的标准。

BEC考试改革后，于2002年实行的新版BEC考试分为三个等级：BEC初级（BEC Preliminary）、BEC中级（BEC Vantage）和BEC高级（BEC Higher）。

BEC考试在中国每年举行两次，测试内容主要与商业相关，但并非纯粹的商业知识，而是工作环境下英语的交际运用能力。

BEC初级证书是为需在办公环境中使用商务英语的雇员而设计的。

1.2试题分析2002年改革后的BEC初级（BEC Preliminary）考试分笔试、口试两个阶段，由阅读、写作、听力和口语四部分组成。

阅读和写作时间总共为90分钟，听力为40分钟左右，口语为12分钟。

试卷结构如下所示：(1)阅读BEC初级（BEC Preliminary）阅读共分为七个部分，题型分类为：单选题、搭配题、图表对应题、判断题（对\错\未提及）、多项选择题、完形填空题和填写表格题。

共45个小题◆单选题该部分共5道小题，为三选一题型。

每小题所给材料为会出现在日常商务活动中的便条（note）、通知（notice）、留言（message）、时间表（timetable）、广告（advertisement）、传单（leaflet）等。

信息内容完整简洁，通常只有一两句话。

测试重点在于对材料意思的辨别和理解。

◆搭配题搭配题也共有5道小题，正文是以清单形式列出的A到H共8项内容，之后会有互不相关的5句话，一般描述了不同人的需求，要求考生根据每句话的描述找到与之相对应的选项。

需要注意的是由于有8个选项和5句话，因此会有3个多余选项。

该部分主要考查词汇和意义。

◆图表对应题该部分会给出一个图表（多柱状图和曲线图），图表横轴上标有A到H，或给出依次标为A到H的8个图表，之后会有5个解释图表信息的句子。

PAPER 1LISTENINGPART ONE1. A2. C3. C4. C5. B6. A7. B 8. CPART TWO9. Globe 10. next 11. ten 12. economy 13. 9th14. HK$2160 15. CP 432PART THREE16. losses 17. bills 18. finance 19. debts 20. towards 21. term 22. facilitiesPART FOUR23. C 24. A 25. B 26. C 27. B 28. B 29. A 30. CREADINGPART ONEI. A 2. B 3. A 4. C 5. APART TWO6. E7. F8. A9. D10. GPART THREEII. K12. B 13. G 14. I 15. HPART FOUR16. C 17, B 18. B 19. B 20. A 21. B 22.APART FIVE23. C24. B 25. C 26. A 27. C 28. CPART SIX29. B 30. C 31. C 32. A 33. A 34. B 35. B 36. A 37. A 38. B 39. C 40. A PART SEVEN41. Lido Hotel 42. Beijing43. rooms 44. 89 Jichang Road 45. 50668818WRITINGPART ONEPlease book a first class return flight to Shanghai for me for next Monday morning', as I'm going to attend an important trade fair there. I'd like to get the ticket this, Fr i dayafternoon.PART TWODear Mrs Jarvis,I am writing concerning my visit to your company.I had planned to get to Hong Kong on June 22, but, unfortunately, all flights to Hong Kongon June ^2"'are full. Therefore, I can arrive at Hong Kong only on the following day: on June 23th. I wonder whether I can meet you on June 23 at the same time as planned. Could you please tell me what hotel you have arranged for me to stay at? .,!.: Best wishes.Yours sincerely,John SmithPAPER 2LISTENINGPART ONE1. C2. B3. C4. B5. C6. A7. B8. APART TWO9. Smith 10. 300 11. 1,000 12. 1013. next 14. six months’15. contractPART THREE16. cheap 17. six days 18. trains and/or lorries 19. large quantities of cargoes 20. the hot regions 21. the use of refrigerators 22. insurance companiesPART FOUR23. B 24. C25. C26. C 27. B 28. C 29. B 30. CREADINGPART ONEI. A 2. B 3. A 4. C 5. CPART TWO6. H7. B8. G9. D 10. APART THREEII. L12. C 13. H 14. D 15. BPART FOUR16. B 17. A 18. C 19. A 20. C 21. A 22. B PART FIVE23. B 24. A 25. C 26. C 27. B - 28. -CPART SIX29. A 30. B 31. C 32. B 33. A 34. C35. B 36. A 37. C 38. A 39. B 40. C PART SEVEN41.Grunwald SA42. since 1934 43. $25 million 44.agrichemical market 45.distributes for a German company and a Swiss concernWRITINGPART ONEPART TWO47.PAPER S 3LISTENINGPART ONE1. C2. B3. C4. B5. C6. B7. E|8. BPART TWO9. Hutchinson10. 29 11. 50 I?.- TC32558 13. 1,200 14. 1,000 15.556838PART THREE16. ice cream 17. bees 18. "Five Fs"19. 2820, Br u nei 21. unsuccessful (unprofitable/ a failure) 22. develop PART FOUR23. A 24. C25. B26. A 27. C28. B 29. A 30.CREADINGPART ONEI. B 2. C 3. A 4. C 5. BPART TWO6. C7. B8. E9. H10. GPART THREEII. H 12. D13. F14. E 15. CPART FOUR16. A 17. A 18. B 19. B 20. C 21. B 22. APART FIVE23. B 24. C 25. A 26. B 27. C 28. A PART SIX29. A 30. C 31. A 32. B 33. C 34. A 35. B 36. A 37. C 38. B 39. A 40. C PART SEVEN41. Jol l y Biscuit Factory 42. December 11 43. 09 : 3044. distribution agencies 45. December 7WRITING PART ONEPART TWOPAPER 4LISTENINGPART ONE1. C2. B3. C4. C5. B6. B7. B8. CPART TWO9, Manufacturing 10. Manager 11. Sales «12. 36913. 300 14. General Manager 15. the day after tomorrowPART THREE16. obtain success 17. consumption 18. 25 (and) 2,9 19. cosmetics (and) perfume 20. practical (and) economical 21. quantity (and) quality 22. combinationPART FOUR23. B24. A 25. C26. A 27. C 28. B 29. A 30. CREADINGPART ONEI. A 2. C 3, B 4. C 5. BPART TWO6. F7. D8. G9, A 10. HPART THREEII. E12. E; 13. I 14. A 15. DPART FOUR16. A 17. C 18. B 19. B 20. C 21. A 22. APART FIVE23. B 24. A 25. C .26. A 27. C 28. BPART SIX29. B 30. A 31. C 32. A 33. B 34. C35., A 36. B 37. B 38. A 39. C 40. APART SEVEN41. Bradford» UK 42. management teaching and research 43. the1960s 44. 1000 45. 2 swimming poolsWRITINGPART ONE46.To: Jennifer JohnsonSubject: Changing the place of meetingDear Jennifer,I'm sorry we'll have to change the place of meeting with our clients t o morrow morning, as the sales manager has to use the electronic devices to demonstrate our products to some agents in the same room at the same time. Would you please make sure that another room is available and inform the clients as well?RegardsRobertPART TWO47.Dear Mr. Jackson,Thank you very much for your phone call. I think we can arrange the business talk at 9: 30 o n Tuesday morning, which is your preferable time. We'll prepare some new m odel s for demonstration then, but I'm sorry to tell you that we are not able to show you Model JP 400 model, as it is out of stock for the time being. However, there's a newer version of JP 450 that we can show you. You will find it with more functions.Please contact me if necessary.Best regardsAnna MaloneMarch 8PAPER 5LISTENINGPART ONE1. A2. C3. B4. A5. B6. C7. B8. BPART TWO9. Express 10. John 11. Boston 12, noon13. July 26 and 27 14.10:45 15. ticketsPART THREE16. order 17. ships 18. payment 19. transfer 20. buyers 21. account 22. CreditPART FOUR23. A 24. B 25. B26. C ,27, A 28. C 2.9. C 30. B -READINGPART ONEI. A 2. B 3. C 4. A 5. APART TWO6. G7. E8. B9. D10. HPART THREEII. A 12. E 13. D 14. B 15. CPART FOUR16. B 17. C 18. B 19. A 20. A 21. B22. CPART FIVE23. A 24. C 25. B 26. B 27. A 28. B PART SIX29. B 30. C 31. C 32. B 33. B 34. C35. C 36. A 37. A 38. B 39. C 40. A PART SEVEN41. Nigel42. Westwood43. 1677 Sea Harbour Drive, Orlando, Florida 35509 44. Sales Manager's assistant 45. younger and more energeticWRITINGPART ONE46.I'd like to have the statement of profit and loss of last month, as I need it for writing a . report about our product sales of last month. Please give the statement to me by the end of this week.PART TWO47.Dear Sirs,I am writing with regard to the General Manager’s visit to your factory next month. He will be staying in Singapore on March 9 and March 10. While he is in your area, he is going to talk to all the members of the Production Department. Therefore, please cancel all the otherappointments on those two days so that the General Manager can talk a s-planned. Would you please e-mail us within this week to confirm it?Best wishesYours sincerelyPAPER 6LISTENINGPART ONE1. C2. B3. C4. B5. C6. B7. B 8. CPART TWO9. 550 10. 4 11. Sam 12. 18 and 2613: 36 and 45 14. jogging 15. 18 to 26PART THREE16. clear goals 17. strategic planning 18. range (of) -possibilities ;19. stocks, cash 20.understand them 21.realistic expectations22.30%:PART FOUR23; A 24. C 25. B 26. A 27. C 28. B29. A 30. CREADINGPART ONEI. B 2. C 3. A 4. C 5. BPART TW O6. A7. E8. C9. B 10. DPART THREEII. F12. A 13. H14. D 15. E ;PART FOUR,16. A 17. A 18. B 19. B 20. C 21. B 22. APART FIVE23. B 24. C 25. A 26. B 27. C 28. A PART SIX29. A 30. C 31. A 32. B 33. C 34. A 35. B 36. A 37. C 38. B 39. A 40. C PART SEVEN …41. Electrolux Group 42. September 23 43. no hotel room available 44. to postpone the meeting 45. September 9WRITINGPART ONEPART TWO47.。