商务英语会话--收款篇
(1)
A:IfyouputonC.O.D.,we'llhavetogoelsewhere. B:There'snothingmuchIcando.
A:I'msorryyoufeelthatway.
B:Idon'tlikethiseither.
A：如果你要C.O.D.的话，我们只有找别家公司。B：这事情我无能为力。
A：你这么说，太令人遗憾了。
B：我也不高兴这么做啊。
(2)
A:Areyouplanningtopayincash?
B:Yes'that'sright.
A:Inthatcase'wecanofferyouadiscount.
B:Good'I'mgladtoheatit.
A：你要付现吗?
B：是的。
A：这样的话，可以给你折扣。
B：哦，不错嘛!
(3)
A:Whatareyourpaymentterms?
B:Doyouhaveanaccountwithus?
A:No,wedon't
B:Inthatcase'we'dlikecashonreceiptofinvoice. A：你们的付款方式如何?
B：你在我们公司有没有记帐户头?
A：没有。
B：这样的话，您在收到帐单时请付现。
(4)
A:Howcanwesetupanaccountwithyou?
B:Isthisyourfirstorder?
A:Yes'that'sright.
B:Paycashforthisoneandthenwe'llseewhatwecando. A：如何才能跟你们设立记帐户头呢?
B：您这是第一次订货吧?
A：是的。
B：这次就请付现金，以后我们再看看。
(5)
A:We'regoingtopaybycheck.
B:Willyoupleasehavethecheckcertified?
A:Ifyouthinkitisnecessary.
B:It'sjustourpolicy.
A：我们要开票付款。
BEC初级口语电子讲义 第一课时 BEC Preliminary介绍 Ⅰ BP Introduction BEC初级介绍 (ⅰ)Why take BEC exams? * strong growth * rigorous quality control * wide suitability * wide business context * value for study and business career * international recognition for work and study (ⅱ) BP Content BP包含的内容 BP考试主要是考学生的语言能力，包括听、说、读、写四个方面。试卷所设计的语言文字基本上都与商务有关。另外，还考学生的英语语法、结构等内容。 BP考试分笔试和口试两大部分。笔试包括阅读、写作和听力。 听说读写 听力：电话、面谈、问路、讨论等 阅读：来往函电、表格、会议记录(memorandum)、广告(advertisement)、通知(announcement)、日程安排(business schedule)、电话留言、简历(resume/CV)、商业文章、信息转换、产品目录(product catalog) 写作：写短文、商务信函(查询信、复查询信、抱怨信、图表描述) 口语：日常会话(daily conversation)、简单陈述(mainly presentation)、讨论问题 (ⅲ) Papers 试卷 Preliminary V antage Advanced Reading 1 hr 30 mins ﹡ 1 hr 1 hr Writing45 mins 1 hr 10 mins Listening40 mins40 mins40 mins Speaking 12 mins ﹡﹡14 mins ﹡﹡16 mins ﹡﹡ ( 2 candidates)
《商务英语口语900句》 出版发行：广东世界图书出版公司 ISBN 7-5062-6878-7/H.0471 中国加入WTO以后，急需培养一大批既懂得国际经贸知识，又熟练掌握商务英语的人才。为了让更多的经贸人员尽快适应我国对外贸易迅速发展的经济形势，我们编写了《商务英语口语900句》一书。 本书市作者对自己多年商贸英语教学实践和商务世纪现场谈判经验的总结，涉及范围全面，内容充实，语言规范、景点，适用面广，实用性强，可以说不但是一本理想的商务口语培训教材，也是一本非常实用的对外经贸业务人员的必备工作手册。 本书共由30各单元组成，每个单元设计了20-40个句子不等，其中有30或40 个句子的单元又分成了两个部分，以减轻学员在学习时的心理负担。 本书同时配有长期在中国从事英语口语教学的美国口语教师配音的cd，以便学院边听边学，帮助他们尽快掌握商务英语会话的各种技巧，同时也可以提高自己的语音语调水平。 目录： Unit 1 希望与要求 Unit 2 产品介绍 Unit 3 业务范围介绍 Unit 4 承诺 Unit 5 询盘 Unit 6 报盘 Unit 7 还盘 Unit 8 对还盘的反应 Unit 9 要求优惠 Unit 10 给予优惠 Unit 11 双方让步 Unit 12 订货及确认 Unit 13 请求代理并说明代理理由和代理能力 Unit 14 对代理请求的回应 Unit 15 代理条件和要求 Unit 16 合同 Unit 17 卖方对支付方式的要求 Unit 18 买方的支付方式 Unit 19 保险 Unit 20 对包装的建议及要求 Unit 21 告知客户包装所用材料、方式及其质量保证 Unit 22 货运通知 Unit 23 货运要求及答复
Conversation 1 meeting A: we need to discuss our work plan for next year. Miss Tang, did you prepare a list of action items? B: yes. Does everyone have a copy? It’s only a draft, so I would appreciate any feedback before I forward it to the other departments. A: I see that expanding our product line tops the list of priorities. Although product development is important, I also think we need to find ways of upgrading our distribution network. B: I’ve asked the marketing department to follow up on that. I intend to incorporate some of their suggestions into the work plan before we submit the final report A: we should also brainstorm with folks in advertising to make sure that our target audience is getting the message. B: we’ll have to be careful about how we present our ideas. Those creative types can be awfully sensitive! A: I’ll speak with the assistant director in the
《商务英语会话》课程教学大纲 （Foreign Trade Talk in English） 课程类型：专业必修课 课程编号：N063229 适用专业：国际贸易实务 先修课程：国际商务英语写作，剑桥商务英语（一） 后续课程：剑桥商务英语（二） 学分：3学分 总学时：48学时其中理论学时:30学时, 实验或上机学时:18学时 教学目的与要求： 本课程的教学目的：培养学生具有熟练的外贸英语听、说能力，熟悉和掌握国际贸易基础知识和基本技能，紧密结合国际贸易实务的各种场景，并对各种场景中商务活动所涉及的相关话题进行举一反三的情景教学，旨在于使学生能够掌握外贸英语会话中的专业术语、常用词汇、惯用句型表达方式或某种语法现象。 通过本课程的学习达到以下教学要求： 1、知识：掌握外贸英语基础知识（专业词汇、句型和口语习惯用语） 2、技能：结合外贸实际场景，培养英语口语交流技能和语言转换能力 3、能力：通过特定场景训练学生使用综合对话交流的能力 本课程为考查课程。 考查考核方式：本课程考核方式为口试，测试内容涉及迎接客商、询价报价、磋商价格、商谈付款、联系装运、商品包装、洽谈保险、商品检验、索赔仲裁、经销代理、签署合同、送别客商等方面的话题，考试题由学生根据话题自选。考试时，两个学生一组，一学期提供每人四次测试机会，每次各占期末成绩的10%。测试评价标准（优秀等级）为：对话清晰流畅达意，语音语调纯正，无句型错乱或语言障碍现象。考核成绩采用百分制评定，平时成绩占50%，期末成绩占50%。
Lesson One At the airport 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的机场接待客户话题的专业术语、常用词汇、惯用句型和对话方式。如：飞机场、等待、您好、欢迎您、旅途、愉快的、请这边走，以及打招呼、自我介绍、问候旅途情况、询问其他情况的表述等。 教学重难点： 教学重点: Students should practice on how to greet others and how to make an introduction. 教学难点: It is hard to make students speak out and really talk with each other only in English.. Lesson Two In the hotel 教学目的与要求： 通过本课的学习，应结合课文情景掌握在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇与语言点、惯用句型表达方式和常规对话特点，以及基本礼仪用语的表述。 教学内容： 讲授在对外贸易活动中所涉及的安排客户入住宾馆话题的专业术语、常用词汇、惯用句型和对话方式。如：洗澡间、考虑周全、时间表、历史上著名的、名胜古迹、能给人帮助是
英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position.
商务英语情景对话 A: seller B: buyer A: Hello, welcome to XX company, I’m the (职位). These are my Colleague , Miss … and Miss …. B: Hi, nice to meet you. I’m the (职位)，from XX company,(城市，国家) A: Nice to see you, too. Here is our catalogue for your reference. Is there anything particular you’re interested in? B: Well, I’m interested in your golden delicious apple. A: You have a good judgment. Golden delicious apple is famous as its first class quality, rich juice, and sweet sour taste. It’s also produced from Shandong province which has a good reputation of apples. B: well, I’m very impressed .May I have some idea of your price? A: Sure, USD 2000 per ton, CIF Newyork.(
B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable
“下订单”商务英语会话 在国际贸易中，口语的表达能力是商务人员的重要能力之一，也是必备的，因为很多时候，一场交易的成功与否都是跟口语有着很大的关系，以下是小编给大家整理的“下订单”英语会话，希望可以帮到大家 paul: just fine. i looked over the catalog you gave me this morning, and i'd like to discuss prices on your computer speakers. 还好。今天早上我已经详细看过你给我的目录了。我想讨论一下你们计算机扬声器的价格。 leslie: very good. here is our price list. 好的。这是我们的价目表。 paul: let me see…. i see that your listed price for the k-two-one model is ten us dollars. do you offer quantity discounts? 我看看。你们k-2-1 型的标价是美金十块钱。大量订购的话，有折扣吗? leslie: we sure do. we give a five percent discount for orders of a hundred or more. 当然有。100 或以上的订单我们有百分之五的折扣。 paul: what kind of discount could you give me if i were to place an order for six hundred units? 如果我下六百的订单，你们可以给我什么样的折扣? leslie: on an order of six hundred, we can give you a discount of ten percent. 六百的话，我们可以给你百分之十的折扣。 paul: what about lead time? 交货时间呢? leslie: we could ship your order within ten days of receiving your payment. 在收到货款的十天内，我们就可以把货送出去。 paul: so, you require payment in advance of shipment?
商务英语口语：广告 Helen：We want to use the right marketing mix to reach our target market. 海伦：我们想要使用正确的行销媒体来达到市场目标。 Leonard：Certainly. We've done some tactical planning already. We think we've come up with a good plan. 李奥纳德：当然。我们已经完成一些战略计划。我们认为我们已经提出一项不错的计划。 Helen：What media do you plan to use? 海伦：你们准备使用何种媒体？ Leonard：Well, taking into account the image you want to project, we've asked our copywriters to prepare copy for computer magazines and the Internet first. 李奥纳德：考虑到你们想要表现的形象，我们已要求撰写文案的同事准备好计算机杂志稿及网际网络用稿。 Helen：So that way, our advertising dollars would be focused on people we know are computer users. 海伦：这样一来，我们的广告花费就会针对在，如我们所知，计算机使用者身上。 Leonard：Yes. We'll also run billboard and newspaper ads to help create broad brand recognition. 李奥纳德：是的。我们还同时刊登广告看板及报纸广告来帮助创立明显的品牌识别。 Helen：Will there be any direct mail? 海伦：会有任何广告邮件吗？ Leonard：No. That would not be correct for a manufacturer like you. Leave that to the retailers. 李奥纳德：没有。对像你们这样的制造商来说，那并不是正确的作法。把这种方式留给零售商吧。 Helen：Good point. Please prepare a more detailed proposal, and then I'll pitch it to the higher-ups.
商务英语对话听力 Tom： Sofarourcommoditieshavestoodthecompetitionwell.Theveryfa ctthatotherclientskeeponbuyingspeaksforitself.Fewotherteasc ancomparewithourseitherforflavororcolor. 目前为止，我们的商品都是经得起竞争的。其他客户不断地向我们购买就证明了这一点。在香味或色泽方面，其他品牌的红茶很难与我们的红茶媲美。 Sammy： ButIbelievewe’llhaveahardtimeconvincingourclientsatyour price. 不过我认为很难说服我们的客户们接受你方的价格。 Tom： Tobefrankwithyou,ifitweren’tforourgoodrelations,wewould n’tconsidermakingyouafirmofferatthisprice. 坦率地说，如果不是为了我们之间的友好关系，我们本来不会考虑以这个价格报实盘的。 Sammy： Allright.Inordertogetthebusiness,Iaccept. 好吧，为了达成交易，我接受了。 Tom： I’mgladthatwe’vesettledtheprice.
很高兴我们就价格问题达成了协议。 Sammy： Nowaboutthequantity.Yousaidyoucouldoffermeonly500cases,w https://www.doczj.com/doc/8315198413.html,styearwesold700cases,andI’msureIca ndobetterthisyear.Ihopeyoucanoffermeatleast800cases. 现在谈谈数量问题。你说只能供应500箱，这不够，去年我们销售了700箱，今年肯定能销售更多，我希望你至少能报800箱。 Joey： I’mhopingtogettoyourshowroom. 我打算到你们的展示中心看看. Jenny： Whenmightyougo? 什么时候想去呢? Joey： IwasthinkingaboutnextTuesday. 我想下个礼拜二。 Jenny： I’llmeetyouthere,shallwesayabouteleveno’clock. 我会在那儿等你，你看十一点左右如何。 Joey： I’dliketoseeyourshowroom. 我想参观你们的展示中心. Jenny：
okay. How was your flight? B: It was pretty bumpy, also a bit long, all together about 5 hours. A: That is a long flight. You had a layover too, is that right? You must be tired. B: Actually I feel quite rested. I was able to sleep on the plane. A: Goo d! Here, let me help you with your bag. Is it your first time to Seattle? I’d be happy to take you around this city and show you the sights tonight if you’re up to it. B: That will be very nice. You're too kind. A: I’ve already made a hotel reservation for you, let's go to the hotel first and drop off your things. Then, I’d like to have a drink so that we can get better acquainted. I’ve booked a table at an exclusive restaurant downtown. Afterwards, I’ve made arrangements to take you to see the city ligh t. Seattle’s nightlife can be really quite exciting. How does that schedule sound to you? B: Sounds great. Thank you for your hospitality. I.A Telephone Reservation 电话预订客房 A: Hello! This is Golden Card Office, New World Hotel. 这里是新世界大酒店金卡办公室 Can I help you? 能为您效劳吗? B: Hello, this is Bob Jackson from Star Company. 我是斯达公司的鲍勃杰克逊 I’d like to reserve a room from the 21st to the 24th this month. 我想预订你们酒店本月21日至24日的一个房间。 A: Yes, Mr. Jackson. What room do you exactly want? 你具体想要什么样的房间? B: I need a double room. 我要一间双人房。 I prefer a room overlooking the garden. 我想要能俯视花园的房间 / I prefer a room with a good view of the sea. 我想要能眺望海的的房间.
第一章日常办公室用语 Greetings见面问候语 Transportation to Work上班交通用语 Welcome New Employees欢迎新员工 Inquiries询问 Take Offfrom Work请假 Overtime加班 Travel出差 Office Supplies办公用品 Telephone电话 Copy and Print复印和打印 Fax传真 Computer电脑 Messages口信 Appreciation and Apologies致谢、道歉 hmch午餐 Taking a Walk散步 Getting Help寻求帮助 Office Common Expressions办公室常用语句 第二章会议用语 Group Meeting小组会议 Conduct a Meeting主持会议 Meeting with Customers客户会议 Meeting with Business Partners业务伙伴会议 Presentations展示会 Operating Projector and Computer(展示会上)使用投影仪及计算机Work Planning Meeting工作计划会 Report Meeting工作报告会 Renew Meeting工作总结会 Job Interview招聘会 Plant Tour工厂参观会 第三章业务职能 General Manager’s Office总经理办公室 Human Resources人力资源 Product Engineering产品开发 Manufacturing制造工程 Commercial商务 SaIes销售 Marketing市场开发 Operations运营 Strategic Planning战略规划 Maintenance维修维护 Safety安全
国际商务英语会话 士都在努力的奋斗，提升自己的能力和晋升的空间。那么我们该怎么样学习好BEC英语呢!BEC英语情景口语，根据不同情景，列出相应的口语对话，是很好的BEC商务英语口语练习资料。以下是针对BEC考试口语环节的'一些常用语句，现在让我们一起学习吧! 1. I've e to make sure that your stay in Bei ___g is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。 2.You're going out of your way for us, I believe. 我相信这是对我们的特殊照顾了。 3. It's just the matter of the schedule, that is, if it is
convenient of you right now. 如果你们感到方便的话，我想现在讨论一下日程安排的问题。 4.I think we can draw up a tentative plan now. 我认为现在可以先草拟一份临时方案。 5.If he wants to make any changes, minor alternations can be made then. 如果他有什么意见的话，我们还可以对计划稍加修改。 6.Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判?
7. So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗? 8. We'll leave some evenings free, that is, if it is all right with you. 如果你们愿意的话，我们想留几个晚上供你们自由支配。 9. We'd have to pare notes on what we've discussed during the day. 我们想用点时间来研究讨论一下白天谈判的情况。 10. That'll put us both in the picture. 这样双方都能了解全面的情况。 11. Then we'd have some ideas of what
卖A: Good morning, Miss. Glad to meet you. 买B: Good morning, Mr . gald to have the opportunity of visting your company and I hope to conclude some business with you 。很兴奋能有机会拜访贵公司，希望能与你 们做成交易。 A:I think so. B: Our company will buy in a batch of compters, I want to get to know your product. 我们公司要购进一批电脑，我想了解一下你们的产品。 A: we have imported a latest development 我们进口一种新产品I wonder if you would like to have a look? 我想知道您是否可以看看货？ B：of couse. Ah, yes, this is the model I was interested in./ 啊，是的，这就是我 所感兴趣的那种样式。 A: I should be very happy to give you any further information you need on it./ 我很乐意提供您所需要的关于它的进一步的信息。 B: Yes, what are the specifications?/ 好的，都有哪些规格呢？ A: we have a wide selection of colors and designs. 我们有很多式样和颜色可供选择。 If I may refer you to page eight of the brochure you'll find all the specifications there./ 如果您看一下手册的第8 页，就会在那儿找到所有的规格。 B: Ah, look nice.And what I care about is the quality of the goods. 我关心的是货 物的质量。Now what about service life?/ 哦，好的。关于使用寿命呢？ A: Our tests indicate that this model has a service life of at least 50, 000 hours.,about 10 years. 我们的实验表明这种样式至少可以使用50,000 小时, 大约10 年. B: Is that an average figure for this type of equipment?/ 这是这种设备的平均数据吗？ A: Oh, no, far from it. That's about 10,000 hours longer than any other made in its price range./ 不是的，相差还很远。这种比在它的价格范围内的任何其他样式都要高出 1 万小时左右。 B: Really?That's impressive. 真的？这一点给我印象颇深。 A: of couse.our product is the best seller and it is really competitive in the word market. . 我们的产品
日常生活英语59-简短介绍自己(Nutshell Presentation) A Nutshell Presentation I. Introduction 1. Hello! My name is Zhang San. I work in the overseas marketing department. I've been with Changtai for five years. I have quite a bit of experience with this piece of equipment. Are you interested in that? 2. Hello. My name is Li Si. I work in the overseas marketing department of Changtai Technologies. I've been there for about five years. I've been involved in various projects, especially ones related to wireless local loop. Have you ever heard of this piece of equipment before? II. Success Story 1. You know this piece of equipment was installed in southern Guangxi. There is just a wonderful story about how a small town in a very cost-effective way and in a very short time was able to receive telephone service, even though the town for many years is located in a remote area. It wasn't easy. Our wireless local loop technology was just ideal for that sort of rural application. 2. We expanded and developed a new manufacturing plant. Our expansion was painful. We restructured some of our departments. That was difficult. But now we're getting good results from that. III. End 1. I know we haven't talked very long, but that's a brief introduction to this piece of equipment. If you'd like to talk more or if you have more technical questions, we have several engineers here to be able to sit down with you and explain to you the technical side of this piece of equipment. But I do appreciate the time you've given to us here at the
美联英语提供：商务英语-商务英语常见对话内容 关于商务英语，那些你不知道的事都在这里 https://www.doczj.com/doc/8315198413.html,/test/fayin.aspx?tid=16-73675-0 想要学好商务英语对话，那么在下面的内容中也给出了一些表述，只有很好的把这些对话了解好了以后，自己的英语水平才会一步步的有了改观，请看下文当中的一些介绍。 提到常见的商务英语对话内容，那么下面的内容中也已经给出了一些很好的表述，只要意识到了这些内容后，自己才会学习到更多的英语句式，这样下去，自己在未来的英语水平才会得以突破，为此众多的学生朋友也要做出这些判断。 小明:It's difficult for us to push the sale of your digital cameras nowadays. 现在我们很难把您的数码相机销售。 小红:What seems to be the problem? 问题在那里？ 小明:Price.Frankly, your price is on the high side. 价格，说实话，你们的价格是偏高的。 小红:As you may have noticed,the price skyrockets in raw materials,so we're forced to adjust our prices accordingly. 正如您可能已经注意到，原材料价格上升，所以我们不得不调整我们的产品售价。 小明:I'm sorry to say we have to close business at that price. Aren't we old friends?We've had a very good business relationship over the past years,I suggest you make an appropriate reduction.
简单商务英语口语对话 介绍篇： 1） A：I don't believe we've met. B：No, I don't think we have. A：My name is Chen Sung-lim. B：How do you do? My name is Fred Smith. A：我们以前没有见过吧？ B：我想没有。 A：我叫陈松林。 B：您好，我是弗雷德?史蜜斯。 2） A：Here's my name card. B：And here's mine. A：It's nice to finally meet you. B：And I'm glad to meet you, too. A：这是我的名片。 B：这是我的。 A：很高兴终于与你见面了。 B：我也很高兴见到你。 3） A：Is that the office manager over there？ B：Yes, it is， A：I haven't met him yet. B：I'll introduce him to you . A：在那边的那位是经理吧？ B：是啊。 A：我还没见过他。 B：那么，我来介绍你认识。 4） A：Do you have a calling card？ B：Yes, right here. A：Here's one of mine. B：Thanks. A：您有名片吗？ B：有的，就在这儿。 A：喏，这是我的。 B：谢谢。 5） A：Will you introduce me to the new purchasing agent？ B：Haven't you met yet？ A：No, we haven't. B：I'll be glad to do it. A：请替我引介新来负责采购的人好吗？
商务英语日常会话1 Part 1 状况1：第一次和客户见面 A：您好吗？Wise先生，很高兴认识您。 How do you do? Mr Wise. Glad to meet you! B：您好！李先生，我也很高兴认识您。 How do you do! Mr Li. Glad to meet you too. 状况2：和老客户见面 A：嗨！Johnson先生，您好吗？ Hello! Mr Johnson, How are you? B：嗨！Bill先生，我很好，谢谢，您呢？ Hello! Mr Bill, fine, thank you, and you? A：我也很好，谢谢，很高兴再见到您。 I’m fine too, thank you. Glad to see you again. B：我也是（我也很高兴再见到您） Me too. 状况3：第一次和客户见面，找到人后再相互问候 A：对不起，请问您是Blood先生吗？ Excuse me! Are you Mr Blood? B：是的，正是。 Yes, that’s right. A：噢！林先生，您好！很荣兴认识您（很高兴认识您）How do you do,Mr Lin! It’s my pleasure to see you. B：我也很荣幸（我也是） Me too. 状况4：和老客户见面相互问候家人及生意 A：哈喽！Rown先生，很高兴又见到您。 Hello !Mr Rown, glad to see you again. B：嗨！Lisa，你好吗？ Hello! Lisa, how are you? A：很好，谢谢，那么您呢？ Very fine, thank you, and you? B：我也很好。 I’m fine too. A：家人如何？ How is/are your family? B：他们都很好，谢谢 They are fine, thank you.