保安部服务英语
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前厅部:Front office (F/O)前厅部总台:Reception 总台收银:Cashier商务中心:Business Center行李部:Bell Service ;Concierge 大堂副理:Assistant Manager保安部:Security department监控室:Security Center工程部:Engineering department客房部:House keeping department (HSKP)布巾房:Linen Center 洗衣房:Laundry Center康乐中心:Recreation Center 棋牌室: Mahjong Room财务采购部:Purchasing Office 成本部:Cost Control会计部:Accounting Office库房:Store Room餐饮娱乐部:Food & February department (F/B)中餐厅:Chinese Restaurant 西餐厅:Western Restaurant宴会厅:Ball Room 送餐部:Room Service大堂吧:Lobby Bar营销部:Sales & Marketing Office美工:Graphic Room人力资源部:Human Resource (H/R)员工餐厅:Staff Canteen1. Executive Office 行政办公室2YB2. Human Resources Dept. 人力资源部:f=3. Front Office 前厅部h4. Housekeeping Dept. 管家部B!@#h5. Food & Beverage Dept. 餐饮部D6. Recrational Dept. 康乐部l=zb7. Financial Dept. 财务部(f8. Sales Dept. 市场营销部/pzRI9. Security Dept. 市场营销部9%10. Engineering Dept. 工程部8:/!I+11. Waiting list 等候名单G_"rEd12. Average room rate 平均房价Iv13. DND=Do Not Disturb 请勿打扰[(.b14. VIP=Very Important Person 贵宾Zac,Nl15. Package 包价服务V1A16. No-show 订房不到^bV]17. Message 留言031v^18. cancellation 取消G>*19. Walk-in 无预订散客StW#C20. Morning call 叫醒服务fNH_V21. Complain 投诉D22. Over booking 超额预订OCg@m23. OOO=Out Of Order 维修房IRP {24. Lost and Found 失物招领M25. Room status 房间状态@87Q}126. Check in 登记入住C27. Check out 结帐离店6ngd\l28. Reservation 预订}dxNA29. Reception 接待ut30. Operator 总机:>t&U31. Business centre 商务中心i32. DDD=Domestic Direct Dial 国内直拨}!S33. IDD=International Direct Dial 国际直拨Oz>T}G34. LDD=Local Direct Dial 市话.,n$=k35. Suite 套房rQ51G(36. Standard room 标准间c2T37. Double room 大床间O38. Mini-bar 小酒吧vp39. Laundry service 洗衣服务LmNm\b40. Room service 送餐服务57@D@41. Menu 菜单[nqC42. PA=Public Area 公共区域}43. DJ=Disk Jockey 音控员o[x44. Tips=To Insure Promt Service 小费c45. AM=Assistant Manager 大堂副理H546. General Manager 总经理}47. Expatriate General Manager 外方总经理b_1d:48. Deputy General Manager 副总经理+v49. Finance Controller 财务总监4C<7q50. Director of Sales 销售总监.!X51. Director of Marketing 市场总监8K:)TH52. Director of Rooms Divsion 客务总监Y3?G53. Exexutive Chef 行政总厨'Vb`e54. Department Manager; Division Manager; Section Manager 部门经理@jv-4K55. Assistant Manager 经理助理p)m?56. Supervisor 主管x57. Captain 领班%。
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM———GENERAL MANAGER 总经理DGM——-DUTY GENERAL MANAGER 副总DOR-——DIRECTOR OF ROOMS 客务部总监AM-—-ASSISTANT MANAGER 大堂经理DOM—-—DIRECTOR OF SALES&MARKETING 销售部总监FO———FRONT OFFICE 前厅部FOM—--FRONT OFFICE MANAGER 前厅部经理CON--—CONCIERGE 礼宾部BC———BUSINESS CENTER 商务中心F&B——-FOOD&BEVERAGE 餐饮部ENG—-—ENGINEERING 工程部HR—-—HUMAN RESOURCES 人力资源部FN-—-FINANCIAL DEPARTMENT 财务部FC———FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP--—RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk — F&B物资采购员Purchasing Clerk — Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P。
市场营销部: SALES&MARKETING DEPARTMENT计财部:ACCOUNTING DEPARTMENT人力资源部: HUMAN RESOURCE DEPARTMENT工程部: ENGINEERING DEPARTMENT保安部: SECURITY DEPARTMENT行政部: EXECUTIVE DEPARTMENT前厅部: FRONT OFFICE客房部: HOUSEKEEPING DEPARTMENT餐饮部: FOOD&BEVERAGE DEPARTMENT外销部: EXPORT DEPARTMENT财务科: FINANCIAL DEPARTMENT党支部: BRANCH OF THE PARTY会议室: MEETING ROOM会客室: RECEPTION ROOM质检科: QUALITY TESTING DEPARTMENT内销部: DOMESTIC SALES DEPARTMENT厂长室: FACTORY DIRECTOR'S ROOM行政科: ADMINISTRATION DEPARTMENT技术部: TECHNOLOGY SECTION档案室: MUNIMENT ROOM生产科: MANUFACTURE SECTION总公司: Head Office分公司: Branch Office营业部: Business Office人事部: Personnel Department总务部: General Affairs Department财务部: General Accounting Department销售部: Sales Department促销部: Sales Promotion Department国际部: International Department出口部: Export Department进口部: Import Department公共关系: Public Relations Department广告部: Advertising Department企划部: Planning Department产品开发部: Product Development Department研发部: Research and Development Department (R&D) 秘书室: Secretarial Poo市场部Marketing Department技术服务部 Technical service Department人事部 Personnel Department(人力资源部)Human Resources DepartmentAccounting Assistant 会计助理Accounting Clerk 记帐员Accounting Manager 会计部经理Accounting Stall 会计部职员Accounting Supervisor 会计主管Administration Manager 行政经理Administration Staff 行政人员Administrative Assistant 行政助理Administrative Clerk 行政办事员Advertising Staff 广告工作人员Airlines Sales Representative 航空公司定座员Airlines Staff 航空公司职员Application Engineer 应用工程师Assistant Manager 副经理Bond Analyst 证券分析员Bond Trader 证券交易员Business Controller 业务主任Business Manager 业务经理Buyer 采购员Cashier 出纳员Chemical Engineer 化学工程师Civil Engineer 土木工程师Clerk/Receptionist 职员/接待员Clerk Typist & Secretary 文书打字兼秘书Computer Data Input Operator 计算机资料输入员Computer Engineer 计算机工程师Computer Processing Operator 计算机处理操作员Computer System Manager 计算机系统部经理Copywriter 广告文字撰稿人Deputy General Manager 副总经理Economic Research Assistant 经济研究助理Electrical Engineer 电气工程师Engineering Technician 工程技术员English Instructor/Teacher 英语教师Export Sales Manager 外销部经理Export Sales Staff 外销部职员Financial Controller 财务主任Financial Reporter 财务报告人F.X. (Foreign Exchange) Clerk 外汇部职员F.X. Settlement Clerk 外汇部核算员Fund Manager 财务经理General Auditor 审计长General Manager/President 总经理General Manager Assistant 总经理助理General Manager‘s Secretary 总经理秘书Hardware Engineer (计算机)硬件工程师Import Liaison Staff 进口联络员Import Manager 进口部经理Insurance Actuary 保险公司理赔员International Sales Staff 国际销售员Interpreter 口语翻译Legal Adviser 法律顾问Line Supervisor 生产线主管Maintenance Engineer 维修工程师Management Consultant 管理顾问Manager 经理Manager for Public Relations 公关部经理Manufacturing Engineer 制造工程师Manufacturing Worker 生产员工Market Analyst 市场分析员Market Development Manager 市场开发部经理Marketing Manager 市场销售部经理Marketing Staff 市场销售员Marketing Assistant 销售助理Marketing Executive 销售主管Marketing Representative 销售代表Marketing Representative Manager 市场调研部经理Mechanical Engineer 机械工程师Mining Engineer 采矿工程师Music Teacher 音乐教师Naval Architect 造船工程师Office Assistant 办公室助理Office Clerk 职员Operational Manager 业务经理Package Designer 包装设计师Passenger Reservation Staff 乘客票位预订员Personnel Clerk 人事部职员Personnel Manager 人事部经理Plant/Factory Manager 厂长Postal Clerk 邮政人员Private Secretary 私人秘书Product Manager 生产部经理Production Engineer 产品工程师Professional Staff 专业人员Programmer 电脑程序设计师Project Staff (项目)策划人员Promotional Manager 推销部经理Proof-reader 校对员Purchasing Agent 采购(进货)员Quality Control Engineer 质量管理工程师Real Estate Staff 房地产职员Recruitment Coordinator 招聘协调人Regional Manger 地区经理Research & Development Engineer 研究开发工程师Restaurant Manager 饭店经理Office Assistant 办公室助理Office Clerk 职员Operational Manager 业务经理Package Designer 包装设计师Passenger Reservation Staff 乘客票位预订员Personnel Clerk 人事部职员Personnel Manager 人事部经理Plant/Factory Manager 厂长Postal Clerk 邮政人员Private Secretary 私人秘书Product Manager 生产部经理Production Engineer 产品工程师Professional Staff 专业人员Programmer 电脑程序设计师Project Staff (项目)策划人员Promotional Manager 推销部经理Proof-reader 校对员Purchasing Agent 采购(进货)员Quality Control Engineer 质量管理工程师Real Estate Staff 房地产职员Recruitment Coordinator 招聘协调人Regional Manger 地区经理Research & Development Engineer 研究开发工程师Restaurant Manager 饭店经理Sales and Planning Staff 销售计划员Sales Assistant 销售助理Sales Clerk 店员、售货员Sales Coordinator 销售协调人Sales Engineer 销售工程师Sales Executive 销售主管Sales Manager 销售部经理Salesperson 销售员Seller Representative 销售代表Sales Supervisor 销售监管School Registrar 学校注册主任Secretarial Assistant 秘书助理Secretary 秘书Securities Custody Clerk 保安人员Security Officer 安全人员Senior Accountant 高级会计Senior Consultant/Adviser 高级顾问Senior Employee 高级雇员Senior Secretary 高级秘书Service Manager 服务部经理Simultaneous Interpreter 同声传译员Software Engineer (计算机)软件工程师Supervisor 监管员Systems Adviser 系统顾问Systems Engineer 系统工程师Systems Operator 系统操作员Technical Editor 技术编辑Technical Translator 技术翻译Technical Worker 技术工人Telecommunication Executive 电讯(电信)员Telephonist/Operator 电话接线员、话务员Tourist Guide 导游Trade Finance Executive 贸易财务主管Trainee Manager 培训部经理Translation Checker 翻译核对员Translator 翻译员Trust Banking Executive 银行高级职员Typist 打字员Word Processing Operator 文字处理操作员文案编辑词条B 添加义项?文案,原指放书的桌子,后来指在桌子上写字的人。
酒店各部门英文缩写详细版酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部Western Restaurant Department 厨房部Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler 配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店部门英语名称酒店部门英语名称1.ExecutiveOfficet行政办公室2.HumanResourcesDept.人力资源部3.FrontOffice前厅部4.HousekeepingDept.管家部5.Food&BeverageDept.餐饮部6.RecreationalDept.康乐部7.FinancialDept.财务部8.SalesDept.市场营销部9.SecurityDept.保安部10.EngineeringDept.工程部11.Waitinglist等候名单12.Averageroomrate平均房价13.DND=DoNotDisturb请勿打扰14.VIP=VeryImportantPerson贵宾15.Package包价服务16.No-show订房不到17.Message留言18.Cancellation取消19.Walk-in无预订散客20.Morningcall叫醒服务21.Complain投诉22.Overbooking超额预订23.OOO=OutofOrder维修房24.Lostandfound失物招领25.Roomstatus房间状态26.Checkin登记入住27.Checkout结帐离店28.Reservation预订29.Reception接待30.Operator总机话务员31.Businesscentre商务中心32.DDD=DomesticDirectDial国内直拨33.IDD=InternationalDirectDial国际直拨34.LDD=LocalDirectDial市话35.Suite套房36.Standardroom标准间37.Doubleroom大床间38.Mini-bar小酒吧39.Laundryservice洗衣服务40.Roomservice送餐服务41.Menu菜单42.PA=PublicArea公共区域43.DJ=DiskJockey音控员44.Tips=ToInsurePromptService小费45.AM=AssistantManager大堂副理总经理generalmanager外方总经理ExpatriateGeneralManager副总经理deputygeneralmanager财务总监FinanceController销售总监DirectorofSales市场总监DirectorofMarketing客务总监DirectorofRoomsDivsion行政总厨ExecutiveChef部门经理departmentmanager;divisionmanager;sectionmanager 经理助理assistantmanager主管supervisor领班captain酒店设备、用品escalator自动楼梯bookshelf书架groundfloor(英)底,层,壹楼cabinet橱柜switch开关venetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor(英)二楼,(美)壹楼foldingscreen屏风hanger挂钩plug插头wall_plate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor(英)三楼,(美)二楼spring弹簧cushion靠垫,垫子socket插座,插口sitting_room起居室voltage电压floor楼层,地板carpentry(总称)木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器■服务台常用词汇management运营、管理marketprice市价cashier'sdesk兑换处coin硬币accountingdesk帐务处check_outtime退房时间voucher证件pricelist价目表check,cheque支票sign(动)签字interest利息form表格reservation预订receptiondesk接待处tip小费reservationdesk预订处luggageoffice行李房…perthousand千分之…spare(形)多余的postpone(动)延期cancel(动)取消traveller'scheque旅行支票pay(动)付款fill(动)填写administration管理、运营note纸币registrationdesk入宿登记处lobby前厅luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge(动)收费bill帐单changemoney换钱procedure手续、程序informationdesk问询处luggagelabel行李标签overbooking超额订房…percent百分之…reasonable(形)合理的cash(动)兑换keep(动)保留、保存bankdraft汇票accept(动)接受procedurefee手续费fillintheform填表■电讯服务operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话can'tputsomebodythrough接不通ordinarytelegram普通电话receiver听筒cityphone城市电话telephonenumber电话号码replacethephone挂上电话Line,please.请接外线。
保安部英语资料Practical English For Security DepartmentSecurity guard 保安Security department 保安部Park 停放Parking lot 停车场Patrol 巡逻Lobby 大厅Good morning 早上好Good afternoon 下午好Upstairs 在楼上downstairs 在楼下Taxi 出租车Restaurant 餐厅washroom/Restroom/bathroom/ 洗手间lady's room 或者 man's room 男卫/女卫toilet 的意思是马桶,英国人表厕所WC=water closet 洗手间如果你想“Go to W.C.”,你可以委婉地说:“I want to wash myhands.”一、询问/服务:1.Good morning madam. Welcome to Kunlun Hotel.早晨好,太太。
欢迎光临昆仑饭店。
向客人作自我介绍:—“我叫。
如果有什么需要我帮忙,请告诉我。
”“My name is . Please let me know if there’s anythingI can do for you.”/Can I help you?2.May I help you?我可以帮助你吗?3.Where would you like to go? 或 Where are you going?你要去哪儿?4.Follow me, please. I’ll call one for you.请跟我来,我来为你叫车。
5.You are welcome.不用客气。
6.Let me show you the way.我来给你带路。
7.This way, please.请这边走。
8. What can I do for you?/Can I help you?/我能为您干点什么?/需要我为你服务吗?9. Is there anything I can do for you?有什么能为您效劳的吗?10. 听不明白客人说话时,不要臆想,你可以:—“请再说一遍好吗?”“I am sorry, I don’t understand. Could y ou showme?”/“ I beg your pardon.”Pardon ? 对不起,请再说一遍好吗?12. Just a moment, please.请稍等一下。
PART:PARTⅠ:COMMONLY- USED EXPRESSIONS第一部分:酒店常用语Ⅰ.Nine Functional Department/酒店职能部门名称前厅销售部:Front Office & Sales Department客房部:Housekeeping Department餐饮部:Housekeeping Department康乐部:Recreational Department财务部:Financing Department保安部:Security Department工程部:Engineering Department行政管理部:Executive Department人事培训部:Personnel & Training DepartmentⅡ. Branches/分部门名称前台接待:Reception 商务中心Business center礼宾处:Concierge 总机:Operator外币兑换处:Foreign Exchange Counter商品处:Kiosk/Shop 大厅:Lobby销售部:Sales 洗衣房:Laundry Room中餐厅(海轩):Chinese Restaurant(Hai Xuan)西餐厅(玫瑰园):Western Restaurant(Rose Garden)大堂吧:Lobby Restaurant 腾龙阁:Dragon Palace 曲江饮:Qujiang Restaurant 酒吧:Bar多功能厅:Function Room 千人大会堂:Auditorium国际会议厅:International Conference Hall包间:Private Room 健身中心:Fitness center娱乐大厅:Amusement Hall KTV包房:KTV Room迪吧:Disco bar 模拟高尔夫:Golf Simulator保龄球馆:Bowling Alley 网球场:Tennis court游泳池:Swimming Poll 美容美发:Beauty Room按摩室:Massage Room 棋牌室:Mahjong Room台球/乒乓球室:Snook/Table-tennis RoomⅢ.Direction ,Dates & Colors/方位,日期和颜色东:East南:South西:Wes北: North左转:Turn left右转:Turn Right在左边:On the left在右边:On the Right十字路口:Crossing(Road)拐角:In/on/at the corner of在前/后面:In front/back of上/下楼:Go upstairs/downstairs沿走廊:Along the corridor直走:Go straight /ahead在…对面:Opposite …在附近:Next /near/close to 或者:Beside在…尽头:At the end of穿过:Through/Across星期一至星期日:Monday/ Tuesday/ Tuesday/ Thursday/ Friday/ Saturday/ Sunday 一月至十二月:January/February/ March/ April/ May/ June/ July/ August/ September/ October/ November/ December红色:Red 绿色:Green 黑色:Black 黄色:Yellow粉色:Pink 白色:White 橙色:Orange 蓝色:Blue紫色:PurpleⅣ.Courtesy English/礼节用语欢迎和问候1.Good morning/afternoon/evening ,sir/madam早上/下午好/晚上好,先生/女士2.How do you do? How do you do?您好!(初次见面)您好3.Glad to meet you./Nice to see you.很高兴见到您。
酒店各岗位、职位英文(总7页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门英文缩写酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive 公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理ChiefConcierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager 酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen 收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material 餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor 高级主管;Senior Supervisor 领班:Captain高级服务员:Senior Waiter & Waitress 服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM———GENERAL MANAGER 总经理DGM———DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM-—-ASSISTANT MANAGER 大堂经理DOM-—-DIRECTOR OF SALES&MARKETING 销售部总监FO--—FRONT OFFICE 前厅部FOM—-—FRONT OFFICE MANAGER 前厅部经理CON——-CONCIERGE 礼宾部BC——-BUSINESS CENTER 商务中心F&B-—-FOOD&BEVERAGE 餐饮部ENG-——ENGINEERING 工程部HR——-HUMAN RESOURCES 人力资源部FN—-—FINANCIAL DEPARTMENT 财务部FC———FINANCIAL CONTROLLER财务总监行政总厨 A.T。
K Administrative total kitchen收益管理经理Revenue ManagerRECP—-—RECEPTION 接待处HSKP—--HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G。
English for Security Service Department保安部服务英语I. Words:1. Executive Office行政办公室2. Sales Department销售部3. Front Office前厅部4. Food and Beverage餐饮部5. Shopping Arcade商场部6. Financ e Department财务部7. Engineering Department 工程部8. Security Department保安部9. Security Officer安全保卫员10. Fire Center Supervisor 消防中心主任11. Fireman消防员12. Guard门卫13. Security保安14. system 系统15. burglary 盗窃16. sensor感应器17. smoke sensor烟感器18. sprinkler喷水设备19. automatic sprinkler自动喷水系统20. hydrant 消防龙头21. hose水龙带22. fire hose消防救火水龙23. extinguisher灭火器24. alarm 警报25. exit安全门26. patrol巡逻27. watchman警卫员28. washroom洗手间29. lobby 大堂30. b aggage 行李31. elevator电梯32. main e ntrance大门33. Front Desk 前台34. Cashier收银II. Sentences:1. Please don’t smoke here.请不要在此处抽烟.2. Please don’t leave anything behind.请不要将您的物品遗失.3. Please be careful.请当心.4. Don’t worry, please.请不要担心.5. Sorry, my English is not good, please wait a moment. I will find someone to help you.对不起, 我的英语不是太好, 请稍等, 我请其他人来帮您.6. Excuse me, where is the washroom?请问洗手间在哪里?7. Let me show you there.我会带您过去.8. If anything I can do for you, please let me know.如果有什么我可以帮您的, 请告知我.9. I would like to give you some information on the security system in our hotel.我要告知您有关我们酒店的安全系统.10. Do you mind if I smoke here?您介意我在这儿抽烟吗?11. If a fire started, you couldn’t imagine the outcome.如果引起火灾, 后果不堪设想.12. That’ll be handled by the police.这将由警方处理.13. I had my purse stolen.我的钱包被人偷走.14. “ Handle it with care”.“Don’t put it upside down”.“小心轻放”“不要倒放“15. Please check the goods in the package.请查看一下袋里的商品.16. I can not find my room key.我找不到房间钥匙了.17. Excuse me, would you please tell me your arrival time andyour name please?对不起能告诉我您的入住时间和您的姓名吗?18. Would you please go to the Front Desk to make a newkey with me?能和我一起到前台重新做把钥匙吗?19. I will find a Room Attendant ( Receptionist/ waiter/waitress ) to help you right away.我马上找服务员来帮助您.20. Do not worry, please. This is a false alarm caused by aequipment problem.这是设备误报警, 请不要担心.21. The alarm was caused by someone playing with fire, butit’s all right now.有人在玩火, 引起了报警, 现在没事了.保安部部分职位中英文对照表保安部 Security Department保安部经理 Security Manager保安部副经理 Asst. Security Manager 保安部主任 Security Manager保安员 Security Manager安消部经理 Security Manager警卫领班 Security Captain门卫 Entrance Guard巡逻 Patrol Guard监控员 TV Monitoring Clerk商场部 Shopping Arcade Department 商场部经理 Shop Manager商场营业员 Shop Assistant附件酒店常用英语词汇、语句介绍一、酒店服务、时尚英语Reserving a Room 预订酒店房间(电话)(H=Hotel, G=Guest)H: George's Hotel.这儿是乔治酒店。
酒店部门英语:人力资源开发部Human Resources Division人事部Personnel Department培训部Training Department督导部Quality Inspection Department计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.客务部Room Division前厅部Front Office Department管家部Housekeeping Department市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping ArcadeFO---FRONT OFFICE 前厅部CON---CONCIERGE 礼宾部F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心总经理办公室:GM BC---BUSINESS CENTER 商务中心人力资源部:HR人力资源部Human Resources Division 计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department 餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MC。
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
市场营销部: SALE S&MAR KETIN G DEP ARTME NT 计财部:ACC OUNTI NG DE PARTM ENT人力资源部: HUMA N RES OURCE DEPA RTMEN T 工程部: ENG INEER ING D EPART MENT保安部:SECUR ITY D EPART MENT行政部:EXECU TIVEDEPAR TMENT前厅部: FRON T OFF ICE客房部: H OUSEK EEPIN G DEP ARTME NT餐饮部: FO OD&BE VERAG E DEP ARTME NT外销部: EX PORTDEPAR TMENT财务科: FINA NCIAL DEPA RTMEN T党支部: BRA NCH O F THE PART Y会议室: MEE TINGROOM会客室:RECEP TIONROOM质检科:QUALI TY TE STING DEPA RTMEN T内销部: DOM ESTIC SALE S DEP ARTME NT厂长室: FA CTORY DIRE CTOR'S ROO M行政科: ADM INIST RATIO N DEP ARTME NT技术部: TE CHNOL OGY S ECTIO N档案室: MUN IMENT ROOM生产科: MANU FACTU RE SE CTION总公司: Head Offi ce分公司: Br anchOffic e营业部: Bus iness Offi ce人事部: Pe rsonn el De partm ent总务部: G enera l Aff airsDepar tment财务部: Gene ral A ccoun tingDepar tment销售部: Sale s Dep artme nt促销部: Sa les P romot ion D epart ment国际部:Inter natio nal D epart ment出口部:Expor t Dep artme nt进口部: Im portDepar tment公共关系: Pub lic R elati ons D epart ment广告部:Adver tisin g Dep artme nt企划部: Pl annin g Dep artme nt产品开发部:Produ ct De velop mentDepar tment研发部: Rese archand D evelo pment Depa rtmen t (R&D) 秘书室: Se creta rialPoo市场部Ma rketi ng De partm ent 技术服务部 Tech nical serv ice D epart ment人事部 Per sonne l Dep artme nt(人力资源部)Huma n Res ource s Dep artme ntAccou nting Assi stant会计助理Acc ounti ng Cl erk 记帐员A ccoun tingManag er 会计部经理Accou nting Stal l 会计部职员A ccoun tingSuper visor会计主管Adm inist ratio n Man ager行政经理Admi nistr ation Staf f 行政人员Ad minis trati ve As sista nt 行政助理A dmini strat ive C lerk行政办事员Adv ertis ing S taff广告工作人员Ai rline s Sal es Re prese ntati ve 航空公司定座员Air lines Staf f 航空公司职员Appli catio n Eng ineer应用工程师As sista nt Ma nager副经理Bon d Ana lyst证券分析员Bon d Tra der 证券交易员Busi nessContr oller业务主任Bus iness Mana ger 业务经理Buyer采购员Cas hier出纳员Chemi cal E ngine er 化学工程师Civil Engi neer土木工程师Cle rk/Re cepti onist职员/接待员C lerkTypis t & S ecret ary 文书打字兼秘书Co mpute r Dat a Inp ut Op erato r 计算机资料输入员Com puter Engi neer计算机工程师Co mpute r Pro cessi ng Op erato r 计算机处理操作员Com puter Syst em Ma nager计算机系统部经理Copy write r 广告文字撰稿人Depu ty Ge neral Mana ger 副总经理Econ omicResea rch A ssist ant 经济研究助理Ele ctric al En ginee r 电气工程师E ngine ering Tech nicia n 工程技术员E nglis h Ins truct or/Te acher英语教师Exp ort S alesManag er 外销部经理Expor t Sal es St aff 外销部职员Fin ancia l Con troll er 财务主任F inanc ial R eport er 财务报告人F.X.(Fore ign E xchan ge) C lerk外汇部职员F.X. 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Cl erk 人事部职员Pers onnel Mana ger 人事部经理Plan t/Fac toryManag er 厂长Pos tal C lerk邮政人员Priv ate S ecret ary 私人秘书Produ ct Ma nager生产部经理Pr oduct ion E ngine er 产品工程师Profe ssion al St aff 专业人员Progr ammer电脑程序设计师Proje ct St aff (项目)策划人员P romot ional Mana ger 推销部经理Proo f-rea der 校对员P urcha singAgent采购(进货)员Qual ity C ontro l Eng ineer质量管理工程师Real Esta te St aff 房地产职员Recr uitme nt Co ordin ator招聘协调人Reg ional Mang er 地区经理R esear ch &Devel opmen t Eng ineer研究开发工程师Resta urant Mana ger 饭店经理Offic e Ass istan t 办公室助理O ffice Cler k 职员Oper ation al Ma nager业务经理Pa ckage Desi gner包装设计师Pas senge r Res ervat ion S taff乘客票位预订员P erson nel C lerk人事部职员Per sonne l Man ager人事部经理Pla nt/Fa ctory Mana ger 厂长Po stalClerk邮政人员Pri vateSecre tary私人秘书Prod uct M anage r 生产部经理P roduc tionEngin eer 产品工程师Prof essio nal S taff专业人员Prog ramme r 电脑程序设计师Proj ect S taff(项目)策划人员Promo tiona l Man ager推销部经理Pro of-re ader校对员Purch asing Agen t 采购(进货)员Qua lityContr ol En ginee r 质量管理工程师Rea l Est ate S taff房地产职员Rec ruitm ent C oordi nator招聘协调人Re giona l Man ger 地区经理Resea rch & Deve lopme nt En ginee r 研究开发工程师Rest auran t Man ager饭店经理Sale s and Plan ningStaff销售计划员Sa les A ssist ant 销售助理Sales Cler k 店员、售货员Sales Coor dinat or 销售协调人Sales Engi neer销售工程师Sal es Ex ecuti ve 销售主管S alesManag er 销售部经理Sales perso n 销售员Sel ler R epres entat ive 销售代表Sales Supe rviso r 销售监管Sc hoolRegis trar学校注册主任Se creta rialAssis tant秘书助理Secr etary秘书Secur ities Cust ody C lerk保安人员Secu rityOffic er 安全人员S enior Acco untan t 高级会计Se niorConsu ltant/Advi ser 高级顾问Senio r Emp loyee高级雇员Sen ior S ecret ary 高级秘书Servi ce Ma nager服务部经理Si multa neous Inte rpret er 同声传译员Softw are E ngine er (计算机)软件工程师Super visor监管员Syst ems A dvise r 系统顾问Sy stems Engi neer系统工程师Sys temsOpera tor 系统操作员Tech nical Edit or 技术编辑T echni cal T ransl ator技术翻译Tech nical Work er 技术工人T eleco mmuni catio n Exe cutiv e 电讯(电信)员Tele phoni st/Op erato r 电话接线员、话务员To urist Guid e 导游Trad e Fin anceExecu tive贸易财务主管Tr ainee Mana ger 培训部经理Tran slati on Ch ecker翻译核对员Tr ansla tor 翻译员T rustBanki ng Ex ecuti ve 银行高级职员Typi st 打字员Wo rd Pr ocess ing O perat or 文字处理操作员答:1.MAKE TINGAND S ALES(市场与销售部分) Vic e-Pre siden t ofSales销售副总裁Senio r Cus tomer Mana ger 高级客户经理S alesManag er 销售经理 Regi onalSales Mana ger 地区销售经理P rocur ement Mana ger 采购经理P rocur ement Agen cy 采购代办所 Sal es As sista nt 销售助理 Whol esale Buye r 批发采购员 Tele-Inte rview er 电话调查员 Rea l Est ate A pprai ser 房地产评估师M arket ing C onsul tant市场顾问 Ma rketi ng an d Sal es Di recto r 市场与销售总监 Ma rketResea rch A nalys t 市场调查分析员 Ma nufac turer’s Re prese ntati ve 厂家代表 Dire ctorofSu bsidi ary R ights分公司权利总监 Sal es Re prese ntati ve 销售代表 Assi stantCust omerExecu tive客户管理助理Marke tingInter n 市场实习Marke tingDirec tor 市场总监 Ins uranc e Age nt 保险代理人 Cus tomer Mana ger 客户经理 Vic e-Pre siden t ofMarke ting市场副总裁R egion al Cu stome r Man ager地区客户经理Sales Admi nistr ator销售主管 Te lemar ketin g Dir ector电话销售总监 Tele marke ter 电话销售员 Sa les E xecut ive 销售执行者 Ma rketi ng As sista nt 市场助理 Reta ilBu yer 零售采购员 Re al Es tateManag er 房地产经理 Rea l Est ate B roker房地产经纪人 Purc hasin g Age nt 采购代理 Prod uct D evelo per 产品开发 Mar ketin gMan ager市场经理 Ad verti singCoord inato r 广告协调员 Adve rtisi ng As sista nt 广告助理 Ad C opywr iter(Direc t Mai l) 广告文撰写人 Cu stome r Rep resen tativ e 客户代表2.COM PETER ANDMATHE MATIC S(计算机部分) Man agerof Ne tworkAdmi nistr ation网络管理经理 MISManag er 电脑部经理 Pro jectManag er 项目经理 Tech nical Engi neer技术工程师D evelo pment al En ginee r 开发工程师Syst ems P rogra mmer系统程序员A dmini strat or 局域网管理员 Op erati ons A nalys t 操作分析Compu ter O perat or 电脑操作员 Pro ductSuppo rt Ma nager产品支持经理 Comp uterOpera tions Supe rviso r 电脑操作主管 Dir ector of I nform ation Serv ices信息服务主管Syste ms En ginee r 系统工程师 Hard wareEngin eer 硬件工程师Ap plica tions Prog ramme r 应用软件程序员 In forma tionAnaly st 信息分析 LANSyste ms An alyst系统分析S tatis ticia n 统计员3.HUMA N RES OURCE S(人力资源部分) Di recto r ofHuman Reso urces人力资源总监 Assi stant Pers onnel Offi cer 人事助理 Com pensa tionManag er 薪酬经理 Empl oymen t Con sulta nt 招募顾问Faci lityManag er 后勤经理 JobPlace mentOffic er 人员配置专员La bor R elati ons S pecia list劳动关系专员Recru iter招聘人员 Tr ainin g Spe ciali st 培训专员 Vice-Pres ident of H umanResou rces人力资源副总裁 Assi stant Vice-Pres ident of H umanResou rces人力资源副总裁助理 Pe rsonn el Ma nager职员经理B enefi ts Co ordin ator员工福利协调员 Empl oyerRelat ionsRepre senta tive员工关系代表Perso nnelConsu ltant员工顾问T raini ng Co ordin ator培训协调员4 EXEC UTIVE ANDMANAG ERIAL(管理部分) Chief Exec utive Offi cer(C EO) 首席执行官 Di recto r ofOpera tions运营总监V ice-P resid ent 副总裁 Bran ch Ma nager 部门经理R etail Stor e Man ager零售店经理H MO Pr oduct Mana ger 产品经理Ope ratio ns Ma nager操作经理A ssist ant V ice-P resid ent 副总裁助理Fi eld A ssura nce C oordi nator土地担保协调员 Man ageme nt Co nsult ant 管理顾问Dis trict Mana ger 市区经理 Hos pital Admi nistr ator医院管理 Im port/Expor tMan ager进出口经理I nsura nce C laims Cont rolle r 保险认领管理员 Pr ogramMana ger 程序管理经理I nsura nce C oordi nator保险协调员Proje ct Ma nager项目经理I nvent ory C ontro l Man ager库存管理经理Regio nal M anage r 区域经理Chief Oper ation s Off icer(COO)首席运营官G enera l Man ager总经理 Exe cutiv eMar ketin g Dir ector市场行政总监 Cont rolle r(Int ernat ional) 国际监管FoodServi ce Ma nager食品服务经理 Prod uctio n Man ager生产经理 Ad minis trato r 医疗保险管理 Pro perty Mana ger 房地产经理 Cl aimsExami ner 主考官 Cont rolle r(Gen eral)管理员 Se rvice Mana ger 服务经理 Man ufact uring Mana ger 制造业经理 Ve nding Mana ger 售买经理 Tel ecomm unica tions Mana ger 电信业经理 Tr anspo rtati onMa nager运输经理W areho use M anage r 仓库经理Assis tantStore Mana ger 商店经理助理A dvert ising Mana ger 广告经理 Tra vel A gent旅行代办员S alesp erson销售员 Ac count ing A ssist ant 会计助理 Acc ounti ng Cl erk 记帐员 Acco untin gMan ager会计部经理A ccoun tingStall会计部职员Accou nting Supe rviso r 会计主管Admin istra tionManag er 行政经理 Admi nistr ation Staf f 行政人员Admin istra tiveAssis tant行政助理 Ad minis trati ve Cl erk 行政办事员 Ad verti singStaff广告工作人员 Airl inesSales Repr esent ative航空公司定座员 Air lines Staf f 航空公司职员 App licat ion E ngine er 应用工程师 Ass istan t Man ager副经理 Bon d Ana lyst证券分析员B ond T rader证券交易员Busin ess C ontro ller业务主任Bu sines s Man ager业务经理 Bu yer 采购员 Cash ier 出纳员 Chem icalEngin eer 化学工程师 Ci vil E ngine er 土木工程师 Cle rk/Re cepti onist职员/接待员 Cler kTyp ist & Secr etary文书打字兼秘书 Com puter Data Inpu t Ope rator计算机资料输入员 Co mpute r Eng ineer计算机工程师 Comp uterProce ssing Oper ator计算机处理操作员 Com puter Syst em Ma nager计算机系统部经理 Co pywri ter 广告文字撰稿人Deput y Gen eralManag er 副总经理 Econ omicResea rch A ssist ant 经济研究助理E lectr icalEngin eer 电气工程师 En ginee ringTechn ician工程技术员Engli shIn struc tor/T eache r 英语教师Expor t Sal es Ma nager外销部经理Expor t Sal es St aff 外销部职员 Fi nanci al Co ntrol ler 财务主任 Fin ancia l Rep orter财务报告人F.X.(Fore ign E xchan ge) C lerk外汇部职员F.X. S ettle mentClerk外汇部核算员 Fund Mana ger 财务经理 Gen eralAudit or 审计长Gener al Ma nager/Pres ident总经理Ge neral Mana ger A ssist ant 总经理助理 Ge neral Mana ger‘s Secr etary总经理秘书Hardw are E ngine er (计算机)硬件工程师 Imp ort L iaiso n Sta ff 进口联络员Imp ort M anage r 进口部经理 Insu rance Actu ary 保险公司理赔员Inter natio nal S alesStaff国际销售员Inter prete r 口语翻译Legal Advi ser 法律顾问 Lin e Sup ervis or 生产线主管 Mai ntena nce E ngine er 维修工程师 Man ageme nt Co nsult ant 管理顾问Man ager经理 Mana ger f or Pu blicRelat ions公关部经理M anufa cturi ng En ginee r 制造工程师 Manu factu ringWorke r 生产员工Marke t Ana lyst市场分析员M arket Deve lopme nt Ma nager市场开发部经理 Mar ketin g Man ager市场销售部经理Mark eting Staf f 市场销售员 Mark eting Assi stant销售助理M arket ing E xecut ive 销售主管 Mar ketin g Rep resen tativ e 销售代表Marke tingRepre senta tiveManag er 市场调研部经理M echan icalEngin eer 机械工程师 Mi ningEngin eer 采矿工程师Mu sic T eache r 音乐教师Naval Arch itect造船工程师Offic e Ass istan t 办公室助理 Offi ce Cl erk 职员Opera tiona l Man ager业务经理 Pa ckage Desi gner包装设计师P assen ger R eserv ation Staf f 乘客票位预订员 Pe rsonn el Cl erk 人事部职员Pe rsonn el Ma nager人事部经理Plant/Fact ory M anage r 厂长 Po stalClerk邮政人员P rivat e Sec retar y 私人秘书Produ ct Ma nager生产部经理Produ ction Engi neer产品工程师P rofes siona l Sta ff 专业人员 Prog ramme r 电脑程序设计师 Pr oject Staf f (项目)策划人员P romot ional Mana ger 推销部经理 Pr oof-r eader校对员Pu rchas ing A gent采购(进货)员 Qual ity C ontro l Eng ineer质量管理工程师 Rea l Est ate S taff房地产职员R ecrui tment Coor dinat or 招聘协调人 Reg ional Mang er 地区经理 Rese arch& Dev elopm ent E ngine er 研究开发工程师R estau rantManag er 饭店经理 Sale s and Plan ningStaff销售计划员Sales Assi stant销售助理S alesClerk 店员、售货员 Sale s Coo rdina tor 销售协调人 Sa les E ngine er 销售工程师 Sal esEx ecuti ve 销售主管 Sale s Man ager销售部经理S alesp erson销售员 Se llerRepre senta tive销售代表 Sa les S uperv isor销售监管 Sc hoolRegis trar学校注册主任Secre taria l Ass istan t 秘书助理Secre tary秘书 Secu ritie s Cus todyClerk保安人员S ecuri ty Of ficer安全人员S enior Acco untan t 高级会计Senio rCon sulta nt/Ad viser高级顾问S enior Empl oyee高级雇员 Se niorSecre tary高级秘书 Se rvice Mana ger 服务部经理 Si multa neous Inte rpret er 同声传译员 Sof tware Engi neer(计算机)软件工程师S uperv isor监管员 Sys temsAdvis er 系统顾问Syst ems E ngine er 系统工程师 Sys temsOpera tor 系统操作员 Te chnic al Ed itor技术编辑 Te chnic al Tr ansla tor 技术翻译 Tec hnica l Wor ker 技术工人Tel ecomm unica tionExecu tive电讯(电信)员 Tele phoni st/Op erato r 电话接线员、话务员Touri st Gu ide 导游Trade Fina nce E xecut ive 贸易财务主管T raine eMan ager培训部经理T ransl ation Chec ker 翻译核对员 Tr ansla tor 翻译员 Trus t Ban kingExecu tive银行高级职员Typis t 打字员W ord P roces singOpera tor 文字处理操作员5.立法机关 LEG ISLAT URE 中华人民共和国主席/副主席Pres ident/Vice Pres ident, the Peop l e’sRepub lic o f Chi na 全国人大委员长/副委员长C hairm an/Vi ce Ch airma n, Na tiona l Peo ple’s Cong ress秘书长 Sec retar y-Gen eral主任委员 Ch airma n 委员 Me mber(地方人大)主任Chai rman, Loca l Peo ple’s Cong ress人大代表 De putyto th e Peo ple’s Cong ress政府机构GO VERNM ENT O RGANI ZATIO N 国务院总理 Prem ier,State Coun cil 国务委员Sta te Co uncil or 秘书长Secre tary-Gener al (国务院各委员会)主任Min isterin C harge of C ommis sionfor (国务院各部)部长 Min ister部长助理A ssist ant M inist er 司长D irect or 局长D irect or 省长G overn or 常务副省长Exe cutiv e Vic e Gov ernor自治区人民政府主席C hairm an, A utono mousRegio nal P eople’s Go vernm ent 地区专员 Com missi oner, pref ectur e 香港特别行政区行政长官 Chi ef Ex ecuti ve, H ong K ong S pecia l Adm inist rativ e Reg ion 市长/副市长M ayor/ViceMayor区长 Chi ef Ex ecuti ve, D istri ct Go vernm ent 县长ChiefExec utive, Cou nty G overn ment乡镇长 Chi ef Ex ecuti ve, T ownsh ip Go vernm ent 秘书长 Secr etary-Gene ral 办公厅主任Dir ector, Gen eralOffic e (部委办)主任Dir ector处长/副处长 Divi sionChief/Depu ty Di visio n Chi ef 科长/股长 Sec tionChief科员 Cle rk/Of ficer发言人 Sp okesm an 顾问A dvise r 参事 Co unsel or 巡视员Inspe ctor/Monit or 特派员Commi ssion er 外交官衔 DIPL OMATI C RAN K 特命全权大使 Amb assad or Ex traor dinar y and plen ipote ntiar y 公使 Mi niste r 代办Ch arged’Aff aires临时代办C harge d’Af faire s adInter im 参赞C ounse lor 政务参赞 Pol itica l Cou nselo r 商务参赞Comme rcial Coun selor经济参赞E conom icCo unsel or 新闻文化参赞 Pr ess a nd Cu ltura l Cou nselo r 公使衔参赞 Mini ster-Couns elor商务专员 Co mmerc ial A ttaché经济专员Econo mic A ttaché文化专员Cultu ral A ttaché商务代表Trade Repr esent ative一等秘书F irstSecre tary武官Mili taryAttac hé档案秘书 Secr etary-Arch ivist专员/随员Attac hé总领事Consu l Gen eral领事 Cons ul 司法、公证、公安JUDIC IARY,NOTAR Y AND PUBL ICSE CURIT Y 人民法院院长 Pre siden t, Pe ople’s Cou rts 人民法庭庭长C hiefJudge, Peo ple’s Trib unals审判长 Ch ief J udge审判员 Jud ge 书记C lerkof th e Cou rt 法医L egalMedic al Ex pert法警 Judi cialPolic eman人民检察院检察长 Pro curat or-Ge neral, Peo ple’s proc urato rates监狱长 Wa rden律师 Lawy er 公证员Notar yPub lic 总警监 Comm issio ner G enera l 警监 Co mmiss ioner警督 Sup ervis or 警司S uperi ntend ent 警员Const able政党 POLI TICAL PART Y 中共中央总书记Ge neral Secr etary, the CPCCentr al Co mmitt ee 政治局常委 Mem ber,Stand ing C ommit tee o f Pol itica l Bur eau,the C PC Ce ntral Comm ittee政治局委员Membe r, Po litic al Bu reauof th e CPC Cent ral C ommit tee 书记处书记 Me mber,secr etari at of theCPC C entra l Com mitte e 中央委员Membe r, Ce ntral Comm ittee候补委员A ltern ate M ember省委/市委书记Sec retar y,…Pr ovinc ial/M unici pal C ommit tee o f the CPC党组书记 se creta ry, P artyLeade rship Grou p 6.社会团体 NON GOVER NMENT AL OR GANIZ ATION会长Pre siden t 主席 Ch airma n 名誉顾问Honor ary A dvise r 理事长P resid ent 理事Trust ee/Co uncil Memb er 总干事Direc tor-G enera l 总监 Di recto r 7.工商金融IND USTRI AL, C OMMER CIALAND B ANKIN G COM MUNIT IES 名誉董事长Ho norar y Cha irman董事长 Ch airma n 执行董事Execu tiveDirec tor 总裁Presi dent总经理 Gen eralManag er; C.E.O(Chief Exec utive Offi cer)经理 Mana ger 财务主管 Con troll er 公关部经理 PRManag er 营业部经理 Bus iness Mana ger 销售部经理 Sa les M anage r 推销员S alesm an 采购员Purch aser导演 Dire ctor演员 Acto r 画师 Pa inter指挥 Con ducto r 编导 Sc enari st 录音师Sound Engi neer舞蹈编剧 Ch oreog raphe r 美术师A rtist制片人 Pr oduce r 剪辑导演Monta geDi recto r 配音演员Dubbe r 摄影师C amera man 化装师 Make-up A rtist舞台监督S tageManag er 售货员Sales Cler k 领班 Ca ptain经纪人 Br oker高级经济师S enior Econ omist高级会计师Senio r Acc ounta nt 注册会计师 Cer tifie dPub lic A ccoun tant出纳员 Cas hier审计署审计长Audit or-Ge neral, Aud itingAdmi nistr ation审计师 Se niorAudit or 审计员Audit ing C lerk统计师 Sta tisti cian统计员 Sta tisti cal C lerk厂长 fact ory M anagi ng Di recto r 车间主任W orksh opMa nager工段长 Se ction Chie f 作业班长Forem an 仓库管理员 Sto rekee per 教授级高级工程师 Prof essor of E ngine ering高级工程师Senio r Eng ineer技师Tec hnici an 建筑师Archi tect设计师 Des igner机械师 Me chani c 化验员C hemic al An alyst质检员 Qu ality Insp ector高级农业师Senio r Agr onomi st 农业师Agron omist助理农业师Assis tantAgron omist农业技术员Agric ultur alTe chnic ian 中国科学院院长Presi dent, Chin ese A cadem y ofScien ces 主席团执行主席Execu tiveChair man 科学院院长 Pr eside nt(Ac ademi es) 学部主任Divi sionChair man 院士Acade micia n 大学校长Presi dent, Univ ersit y 中学校长Princ ipal, Seco ndary Scho ol 小学校长 Head maste r, Pr imary Scho ol 学院院长 Deanof C olleg e 校董事会董事 Tru stee, Boar d ofTrust ees 教务主任Dean of S tudie s 总务长D ean o f Gen eralAffai rs 注册主管 Regi strar系主任Dir ectorof D epart ment/Deanof th e Fac ulty客座教授 Vi sitin g Pro fesso r 交换教授Excha nge P rofes sor 名誉教授 Hon orary Prof essor班主任Cla ss Ad viser特级教师T eache r ofSpeci al Gr ade 研究所所长 Di recto r, Re searc h Ins titut e 研究员P rofes sor 副研究员 Ass ociat e Pro 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酒店英语培训一、饭店组织机构(Hotel Organnization)1、总办Executive Office总经理General Manager ,简称“GM”。
2、人力资源部Human Resources Department人事主管Human Resources Supervisor3、销售部Sales & Marketing Department销售部经理 Sales Manager,简称“SM”。
4、前厅部Front Office Department前厅部经理Front Office Manager,简称“FOM”。
5、客房部Housekeeping Department6、工程部Engineering Department7、保安部Security Department8、财务部Finance Department9、前台接待员 Front Desk Agent10、客房服务员 Room Attendat二、前厅部英语接待Reception问讯Information预订Reservation登记Registration到达/离店日期Arrival/ Departure date公司名称Company name续住Extension of stay换房Room change空房/VAC Vacant room待修房/OOO Out of order住客房/OCC Occupied room自用房/HU House use双锁房/DL Double lock脏房/走客房/VD Vacant dirty请勿打扰/DND Do not disturb贵宾/VIP Very Important Person外宿/SO Sleep Out入住/退房/ Check in C/I Check out C/O有预订未入住No show接机服务Pick-up service/Limousine service 行李Baggage/Luggage雨伞Umbrella叫早服务Morning call/wake-up call贵重物品Valuable护照Passport签证Visa填写Fill in签名Signature姓/ 名Surname/ First name无预订散客Walk-in guest投诉Complaint门市价Rack rate团队价Group rate优惠价/协议价Corporate Rate合同价Contract rate折扣价Discount rate会员价Member rate半天房租Half-day room charge取消Cancel确认Confirm自助早餐Buffet breakfast Voucher/Coupon 八折20%(twenty percent discount)标准双人房Standard Twins room豪华单人房Deluxe King room豪华双人房Deluxe Twin room豪华双人套房Deluxe Twin Suite room单人床King/Single bed双人床Twin bed加床Extra bed / rollway bed空调Air-conditioner保险箱Safety box / Safe洗衣服务Laundry service快洗Express laundry service信纸Writing paper信封Envelope报纸Newspaper转接电话Transfer call无人接听No answer手机/移动电话Mobile / Cellphone充电器Charger烟灰缸Ashtray垃圾桶Dustbin/ waste basket /bin插座Socket插头Adapter包裹Parcel/ package房价表Room tariff三、客房英语门 Door门把手 Door handle锁 Lock防盗眼/猫眼 Spy hole衣柜 Wardrobe/closet衣架 Hanger西装架 Suit hanger裙架 Skirt hanger裤架 Trousers hanger浴袍 Bath robe拖鞋 Slippers穿衣镜 Dressing mirror保险箱 Safety deposit box 密码 Password冰筒 Ice bucket冰块 Ice cube矿泉水 Mineral water行李架 Luggage rack礼品袋 Shopping bag洗衣袋 Laundry bag洗衣单 Laundry list熨斗 Iron烫衣板 Ironing board抽屉 Drawer遥控器 Remote control电视节目指南 Movie guide茶几 Tea table沙发 Sofa/couch电话 Telephone铅笔 Pencil服务指南 Service directory 房价表 Room tariff台灯 Table lamp床头灯 Bed-side lamp落地灯 Floor lamp壁灯 Wall lamp应急灯 Emergency lamp床垫 Mattress枕套 Pillow case枕头 Pillow床单 Bed sheet被子 Quilt房间洗手间 Bathroom浴巾 Bath towel面巾 Face towel方巾 Hand towel地巾 Bath mat浴巾架/毛巾架 Towel rack防滑垫 Skid proof mat抽式面纸巾 Facial tissues浴缸 Bathtub电吹风 Hair-dryer电热水壶 Kettle镜子 Mirror剃须刀 Shaver/razor牙刷/牙膏 Tooth brush/ paste梳子 Comb香皂 Soap洗发液 Shampoo沐浴液 Bath foam/Shower Gel浴帽 Shower cap洗脸盆 Wash basin/sink厕纸 Toilet paper/Toilet roll 针线包 Sewing kit红茶 Black tea绿茶 Green tea咖啡 Coffee糖 Sugar火柴 Matches打火机 Lighter请勿打扰 Do Not Disturb开关 Switch空调 Air conditioner垃圾桶 Dustbin紧急出口 Emergency exit无烟楼层 Non smoking floor叫醒服务 Wake up call service体重秤 Scale电视频道 TV channel四、酒店常用场景句型(Sentences)1、请问有什么可以帮到您吗?What can I do for you?/Can I help you?2、您真好,准时叫醒我.It’s very kind of you for waking me up on time.3、感谢您的谅解Thank you for your kind understanding4、谢谢您给了我们这些信息Thank you for the information provided (by you).5、您想的真周到,提醒我那件事。
English for Security Service Department保安部服务英语I. Words:1. Executive Office行政办公室2. Sales Department销售部3. Front Office前厅部4. Food and Beverage餐饮部5. Shopping Arcade商场部6. Financ e Department财务部7. Engineering Department 工程部8. Security Department保安部9. Security Officer安全保卫员10. Fire Center Supervisor 消防中心主任11. Fireman消防员12. Guard门卫13. Security保安14. system 系统15. burglary 盗窃16. sensor感应器17. smoke sensor烟感器18. sprinkler喷水设备19. automatic sprinkler自动喷水系统20. hydrant 消防龙头21. hose水龙带22. fire hose消防救火水龙23. extinguisher灭火器24. alarm 警报25. exit安全门26. patrol巡逻27. watchman警卫员28. washroom洗手间29. lobby 大堂30. b aggage 行李31. elevator电梯32. main e ntrance大门33. Front Desk 前台34. Cashier收银II. Sentences:1. Please don’t smoke here.请不要在此处抽烟.2. Please don’t leave anything behind.请不要将您的物品遗失.3. Please be careful.请当心.4. Don’t worry, please.请不要担心.5. Sorry, my English is not good, please wait a moment. I will find someone to help you.对不起, 我的英语不是太好, 请稍等, 我请其他人来帮您.6. Excuse me, where is the washroom?请问洗手间在哪里?7. Let me show you there.我会带您过去.8. If anything I can do for you, please let me know.如果有什么我可以帮您的, 请告知我.9. I would like to give you some information on the security system in our hotel.我要告知您有关我们酒店的安全系统.10. Do you mind if I smoke here?您介意我在这儿抽烟吗?11. If a fire started, you couldn’t imagine the outcome.如果引起火灾, 后果不堪设想.12. That’ll be handled by the police.这将由警方处理.13. I had my purse stolen.我的钱包被人偷走.14. “ Handle it with care”.“Don’t put it upside down”.“小心轻放”“不要倒放“15. Please check the goods in the package.请查看一下袋里的商品.16. I can not find my room key.我找不到房间钥匙了.17. Excuse me, would you please tell me your arrival time andyour name please?对不起能告诉我您的入住时间和您的姓名吗18. Would you please go to the Front Desk to make a n ewkey with me?能和我一起到前台重新做把钥匙吗?19. I will find a Room Attendant ( Receptionist/ waiter/waitress ) to help you right away.我马上找服务员来帮助您.20. Do not worry, please. This is a false alarm caused by aequipment problem.这是设备误报警, 请不要担心.21. The alarm was caused by someone playing with fire, butit’s all right now.有人在玩火, 引起了报警, 现在没事了.保安部部分职位中英文对照表保安部 Security Department保安部经理 Security Manager保安部副经理 Asst. Security Manager 保安部主任 Security Manager保安员 Security Manager安消部经理 Security Manager警卫领班 Security Captain门卫 Entrance Guard巡逻 Patrol Guard监控员 TV Monitoring Clerk商场部 Shopping Arcade Department 商场部经理 Shop Manager商场营业员 Shop Assistant附件酒店常用英语词汇、语句介绍一、酒店服务、时尚英语Reserving a Room 预订酒店房间(电话)(H=Hotel, G=Guest)H: George's Hotel.这儿是乔治酒店。
G: I'd like to reserve a room.我想预订一间房间。
H: When for Sir?先生,什么时候要用?G: This weekend.这周末。
H: Thank you. Just a moment, please.谢谢。
请等一会儿。
H: Front desk, sir.(总台接待员)先生,这儿是总台。
G: I want a single room with bath next Saturday.我下星期六要一间有浴室的单人房。
H: Hold on, please.请等一下。
(A few seconds later) (几秒钟以后)H: We'll have it ready for you, sir.先生,我们会为您准备好房间。
G: Fine.好!H: May I have your name and phone number, sir?先生,请问贵姓和电话号码?G: Yes, my name is XinHua Zhou, and the number is 116079. 我名叫周新华,电话号码是116079。
Inquiring about the Hotel Charges 询问酒店费用(电话)H: (Operator) George's Hotel. Can be of any assistance? (接线生)乔治酒店。
请问有什么贵干?G: Yes, I'd like to find out about the room charges.我想了解住房费用。
H: Just a moment, sir. I'll put you onto reservations. 先生,请等一会儿。
我替您接订房部。
H: (Reservation Clerk) Reservations. Can I help you?(订房部员工)订房部。
请问有什么事可以效劳?G: Yes, could you tell me the rates for your rooms?您可以告诉我,你们房间的收费率吗?H: Yes. It's 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin.可以。
单人房收费350~550元,双人房收费550~750元。
G: I see. I am visiting your city in April. How soon should I makea reservation.我明白了。
我打算在4月份往贵市。
我应提早多少时候订房呢?H: Well, the sooner, the better. If you've made your schedule, why don't you book the room now?那么,越早越好。
如果您已拟定您的旅游计划,您何不现在订房?Making a Hotel Reservation 订房(电话)G: Hello.喂!H: (Operator) Green's Hotel. Can I help you, sir?(接线生)费尔蒙酒店。
先生,请问有何贵干?G: Yes, I'd like to make a reservation.我想订房。
H: Thank you, I'll connect you with our reservation clerk.谢谢。
我替您接我们订房部职员。
G: Thank you.谢谢您。
H:(Reservation Clerk) Hello, reservation office. Can I help you?(订房部员工)订房部,请问有什么可以效劳?G: Yes, I'd like to reserve a double room with bath for November twenty-first and twenty-sixth.我想预订一间有浴室的双人房,供11月21日和26日住宿。
H: Just a moment, sir. I'll check and see…yes, that can be arranged. Your name, please?先生,请等一下,我要查查看……是的,可以安排那样的房间。
请问贵姓?G: Yes, my name is Wang Lin.我名叫王林。
H: Thank you very much, Mr. Wang.谢谢您,王先生。
Confirming a Hotel Reservation证实已订房间(电话)H: (Operator): Greatwall Hotel.(接线生)长城酒店。