商务情景对话（共30篇）Table of contents 目录
1 Faxes传真
2 Telephone Calls
3 Making Telephone Appointments预约
4 Memos备忘录
5 Business Correspondence商业信函
6 Placing an Order下订单
Office Talk办公室谈话
7 CoWorkers同事
8 Bosses老板
9 Brainstorming集体讨论
10 Commuting乘公交车上下班
11 The Working Lunch工作午餐
Business Trip商务旅行
12 International Business Travel国际商务旅行
13 Dressing for Business商务着装
14 Hotel Situations旅馆情景
15 Negotiating the Subway乘地铁
Client Reception接待客户
16 Receiving Clients接待客户
17 Entertaining Clients招待客户
18 Accommodating Foreign Clients接待国外客户
19 Factory Tours参观工厂
Business Communi zations商务交流
20 Personal Introductions个人介绍
21 Small Talks聊天
22 Defivefing Bad News传达坏消息
23 Polite Questions礼貌提问
24 Farewells道别
Negotiation谈判
25 Clarifying the Stakes说明利害关系
26 Making Concessions做出让步
27 Discussing the Bottom Line讨论底线
28 Accepting and Confirming接受和确认
29 Hard Bargainers VSSoft Bargainers强硬的对手和温和的对手
Company Organization公司结构
30 CEO执行总裁
1 Faxes传真
Dialogue one
M: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.
F: Getting those Andersons briefs has been harder than you can imagine. I have to try to contact their lawyer many times, but every time I call his s ecretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.
M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.
F: What if I can't speak to him directly?
M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s off ice.
F: How do I find Martin’s fax number? Is he in your rollerdesk?
M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.
F: Ok, I'll get on it first thing.
M: Be sure you do, I need those briefs ASAP
Dialogue two
M:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.
F:Evething came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.
M:,you're going to have to call them and get them to being refax,these copies are so dark,I can't make out meaning of the words.
F:What about that one?
M:This one?This one is so light and I can neither read it,how can I being?
F:You know I think the fax machine is out of toner,I can change the toner condition,that should solve the problem.
M:Yes,but this would have to refax it well,and look there's about 3 pages missing,it looks like the fax machine eight-half my important faxes,and ones are made throwed are so blurred or too light and unreadable.
F:I guess the fax machine is out of paper too,don't worry,I'll have someone look at it this afternoon,and
