CHAPTER 15: CLOSING OBSERVATIONS
Kevin Lane Keller Tuck School of Business Dartmouth College
15.1
Brand Knowledge Structure
Brand awareness, depth, and breadth Brand associations
15.4
Guidelines for Building Brand Equity
Mix and match brand elements Create a rich brand image and high perceived quality Adopt value-based pricing strategy Consider a range of distribution options Mix marketing communication options Leverage secondary associations
15.7
Guidelines for Managing Brand Equity
Define brand hierarchy Create global associations Introduce brand extensions Clearly establish the roles of brands in the portfolio Reinforce brand equity over time Enhance brand equity over time Identify differences in consumer behavior in different market segments