– A broad range of skills – managers – long-run T&D的内涵 企业员工培训与开发(简称培训)是指 组织有目的、有计划地系统改进员工知 识、技能、态度和行为的各种努力的总 称。其目的是提高员工绩效和组织效益, 最终实现员工个人的全面发展和组织的 可持续发展。 Organization – Improved bottom line, efficiency, and profitability – Increased flexible in having employees who can assume different and varied responsibilities Permanent Change In KSAs Of Current Employees Importance of T&D – Rapid technological changes cause skill obsolescence. – Redesign of work brings about the need for new skills. Training/Develop. Performance App. Compensation Productivity Imp. Competence Motivation Work Attitudes Workplace Justice Unions Safety & Health International Chapter 5 Training & Development Learning Objectives Understand why effective training and development programs enhance competitive advantage. Discuss the systems approach to training and development. Output Retention Legal Compliance Company Image Cost Leadership Product Differentiation Training vs. Development Training: Planned learning experiences that teach workers how to effectively perform their current jobs. – Mergers and acquisitions have increased the need for integrating employees into different corporate cultures. – Employees are moving between employers more often, necessitating the training of more new hires. Phase 2: wk.baidu.comDesign ________________ • Instructional objectives • Trainee readiness • Learning principles Needs Assess- ment Design Implementation Evaluation Systems Model of Training Phase 1: Needs Assessment ________________ • Organization analysis • Task analysis • Person analysis Describe how companies assess their training needs. Describe the various methods of training. Explain how companies can ensure that training is transferred to the job. T&D Practices and Links to Competitive Advantage Permanent Change In KSAs Of New Employees Train Employees Improved Employee Competence Competitive Advantage – Smaller number of technical skills – non-management personnel – short-run Development: Planned learning experiences that prepare workers to effectively perform possible future jobs. Describe how training evaluations should be conducted. Orientation training. HRM and Competitive Advantage HR Planning Job Analysis Recruitment Selection – Globalization of business requires new knowledge and skills. Benefits of T&D Individual employee – Increased employee marketability – Increased employee employability security – Reduced layers of management – Helps make employees more accountable for results. Systems Model of Training Phase One: Phase Two: Phase Three: Phase Four: