商务英语写作期末试卷

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商务英语写作期末试卷(A卷)

姓名

成绩

I. Multiple Choice (10%)

Directions: For each question there are four choices marked a), b), c) and d). Y ou should choose the best One answer and write the answer on the Answer Sheet.

1. Good organization is important to you as a communicator because it

a. Saves you time

b. Saves you work

c. Helps you delegate

d. Does all of the above

2. If you were to write a letter to a manufacturer complaining about a defective product and asking for a refund, your general purpose would be

a. to inform

b. to persuade

c. to collaborate

d. to entertain

3. If your business message will be along one, you

a. can increase your number of major points up to a maximum of ten.

b. should have one major point for each 10 minutes of a speech or each 5 pages of a report

c. can have more than one main idea, each with several major points

d. should stick to having no more than five major points.

4. Which of the following is Not a good way to personalize your e-mail message?

a. Select simple closings.

b. Use a signature file

c. Add a greeting

d. Leave out all formal punctuation.

5. When writing a persuasive message, you should_______

a. Leave supporting facts until the very end of the message

b. Use the opening to catch the reader’s attention

c. Assume that your audience will be receptive to what you have to say

d. Do all of the above

6. When it comes to sentence length, the best approach for business message is to

a. Keep all sentences as short as possible

b. Make most of your sentences long, since you will have complex information to impart.

c. Vary the length of your sentences.

d. Aim for an average sentence length of 35 words.

7. When proofreading, you look for errors in ______

a. Spelling and punctuation

b. Grammar and usage

c. Typography and format

d. All of the above

8. Which of the following is Not a main method for collecting primary information?

a. Conducting surveys

b. Making formal observations

c. Conducting interviews

d. Searching electronic databases

9. Which of the following is Not one of the major decisions you need to make before drafting your

business report or proposal?

a. Decide on format and length

b. Decide on the number and type of visuals

c. Choose the direct or the indirect approach

d. Choose the most appropriate structur

e.

10. The ______approach is by far the most popular and convenient for business reports.

a. direct

b. indirect

c. spatial

d. democratic

II Revise the instructions below so that a novice operator may safely remove power from the equipment. (25%)

Although removing power from the equipment is primarily a maintenance responsibility, the operator can ensure that the system is inoperative by taking several steps. Firstly the reader motor is turned off from the console, and then the magnetic tape is unloaded by pressing the REWIND UNLOAD button whereupon the tape reverses to a point where the tape can be removed. The tape leader is clamped, the door closed, and the power OFF switch pressed. Finally, the following switches are pressed in turn: typewriter OFF switch, MASTER CLEAR switch and computer OFF switch, and the computer and peripherals are now shut down.

III Write a letter according to the information given in the following situations, applying the writing principles we have learned. (50%)

1.Your company ordered from Delta Company 50 sets of air conditioners. They include 25 sets

of Model A and 25 sets of Model B. But when the goods arrived, you found that there were 15 sets of Model A and 35 sets of Model B.

You are asked to write to Anderson, sales, manager of Delta, and complain about the incorrect delivery of the goods.

2.A discussion of the joint venture agreement will begin in Beijing Hotel from October 17th to November 1st. You want to invite Mr. Wang to attend this discussion.

Write to him and ask for the personal details of their representatives, such as the full name, age, gender and position. etc.

IV. Translation

Translate the following sentences into Chinese:

1.We hope that you can take into consideration the excellent quality of these products and the

great popularity they enjoy in your market and accept our favorable quotation as soon as possible.