简单商务英语口语对话
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商务英语考试情景口语对话:我要退货(2)我想把这个东西推掉。
..可以退款吗?当然可以。
顾客总是对的,我们随时为您服务。
为什么要退掉?您对我们的产品和服务有什么问题吗?不,不是的。
..只是大小不合适。
那你想调换一下还是要退款?我想我能帮你找到合适的尺寸。
不用了。
我还是想退掉。
当然可以,没问题。
你带收据了吗?带了,在这儿。
..好的,请等一下。
给您,请在这里签字。
这是你的退款。
还有什么需要我帮忙的?没有了,谢谢你。
别客气。
祝你一天都开心!refund:a sum of money that is paid back to you, especially because you paid too much or because you returned goods to a shop/store 退款 ; 返还款;偿还金额a tax refund 税金退款to claim/demand/receive a refund 要求/接受退款If there is a delay of 12 hours or more, you will receive a full refund of the price of your trip. 如果耽搁达到或超过 12 小时,你会得到旅费全额退款。
as opposed to:used to make a contrast between two things (表示对比) 而,相对于200 attended, as opposed to 300 the previous year. 出席的有 200 人,而前一年是 300 人。
This exercise develops suppleness as opposed to (= rather than) strength. 这项锻炼不是增强力量,而是增强韧性的。
receipt:a piece of paper that shows that goods or services have been paid for 收据;收条 countable ~ (for sth)Can I have a receipt, please?请给我开个收据,好吗?to make out (= write) a receipt 写收据。
关于简单商务英语对话
随着世界经济的发展,我国与世界各国之间的商务联系越来越密切,商务英语作为经济往来的重要桥梁也越来越重要。
小编精心收集了关于简单商务英语对话,供大家欣赏学习!
关于简单商务英语对话篇1
佩利丝: Let`s get this meeting started.
让我们开会吧.
史密斯: I don`t think Joe is here.
我想乔还没到.
佩利丝: Is everyone else here?
其它的人都到齐了吗?
史密斯: Yes.
是的.
佩利丝: Okay. That`s Fine. We can wait. I called this meeting to discuss the urgency of the project.
好的.没关系.我们不能等.我召开这席会议是讨论该项目的紧迫性.
史密斯: But it`s different in the agenda.
但会议议程上写得不一样.
佩利丝: Have we looked over the agenda yet? It has been corrected.
我们有没有。
商务英语口语对话范式商务英语是现代国际商务交流中必不可少的一部分。
在商务场合中,流利的口语表达能力是非常重要的,因为这可以帮助人们顺利地与国内外客户、合作伙伴进行沟通和交流。
以下是商务英语口语对话范式的一些常见场景和表达方式。
1. 自我介绍和交流A: 你好,我是玛丽。
很高兴认识你!B: 你好,玛丽。
我是约翰。
很高兴见到你!A: 请问你在哪家公司工作?B: 我在一家国际贸易公司工作。
我们主要从事进出口业务。
2. 询问对方工作背景和职责A: 你能介绍一下你的工作背景和职责吗?B: 当然可以。
我是公司的销售经理,负责开发和维护客户关系,并达成销售目标。
3. 提出合作意向和建议A: 我们公司对你们的产品很感兴趣。
我们是否可以进一步探讨合作方式?B: 当然可以。
我们可以安排一次会议,共同商讨合作事宜。
4. 商量会议时间和地点A: 对于开会的时间和地点,你有什么建议吗?B: 我建议我们下周三的上午在我们的办公室举行会议,这对我们来说比较方便。
5. 针对产品和服务进行讨论A: 你们的产品有哪些特点和竞争优势?B: 我们的产品具有高品质、低成本和良好的售后服务。
6. 谈论价格和付款方式A: 你能给我们一个大概的价格范围吗?B: 当然可以。
我们的产品价格在500美元至1000美元之间,具体取决于订单数量和交货时间。
付款方式可以通过信用证或电汇。
7. 提出问题和解决方案A: 我们在客户满意度方面遇到了一些问题,你有什么解决方案吗?B: 我们可以提供更好的售后服务,定期跟踪客户反馈并解决问题。
同时,我们可以考虑提供更多的产品定制选项。
8. 辩论和引入观点A: 我们觉得你们的报价太高了,是否有可能进行调整?B: 我们的价格是根据市场情况和产品质量确定的,但我们可以考虑在大宗订购时给予折扣。
9. 表达感谢和结束对话A: 非常感谢你抽出时间和我讨论这些问题。
B: 不客气。
我也很高兴能和你进行讨论。
希望我们能达成合作。
商务英语口语对话范式能帮助我们顺利进行商务交流,建立良好的合作关系。
商务英语口语对话在商务英语中,口语对话是一个必备的技能。
通过口语对话,可以更好地与商务伙伴进行沟通,提高工作效率和合作效果。
下面是一个商务英语口语对话的例子:对话一:商务会议A: Good morning, everyone. Let's start the meeting now. Today we are going to discuss the marketing strategy for our new product.B: Sounds good. As the head of the marketing department, I suggest we focus on digital marketing techniques to reach our target audience.A: That's a great idea. Can you elaborate on the specific techniques you have in mind?B: Sure. I think we should invest in social media advertising and create engaging content to attract potential customers. We can also collaborate with influencers to promote our product.A: That's interesting. What about traditional marketing methods like TV and print ads?B: I believe digital marketing is more cost-effective and can reach a wider audience. However, we can still allocate a small budget for traditional advertising to cover all bases.对话二:客户沟通A: Good afternoon, Mr. Johnson. Thank you for coming to our office today. Howcan we assist you?B: Thank you for having me. I am interested in your company's services and would like to know more details.A: I would be happy to provide you with all the necessary information. What specific services are you looking for?B: I need a software solution that can streamline our workflow and improve productivity.A: We have a range of software products that can meet your requirements. Can you please let me know more about your business needs and processes?B: Of course. Our current system is outdated and causing delays in our operations. We are looking for a user-friendly software that can integrate with our existing systems.A: We have a team of software developers who can customize a solution that suits your needs perfectly. Let's schedule a meeting with our technical team to discuss the details further.对话三:商务洽谈A: Good morning, Mr. Smith. I am glad that we finally have a chance to meet in person. Let's discuss the terms of our collaboration.B: Thank you for inviting me. I am interested in a long-term partnership with your company. What are your expectations?A: We are looking for a reliable supplier who can provide high-quality products at competitive prices. Timely delivery and excellent customer service are also important to us.B: Our company takes pride in our product quality and customer service. We have a proven track record of delivering on time. As for pricing, we can offer you a competitive rate based on the volume of products you purchase.A: That sounds promising. Can you provide us with some references from your existing clients?B: Absolutely. I can provide you with a list of satisfied clients who have been working with us for years. They can vouch for our product quality and service.以上是三个商务英语口语对话的例子,展示了在不同场景中的英语口语应对能力。
商务接待英语情景口语对话商务接待英语情景口语对话一、情景口语1. 到达酒店A: Hello, sir, welcome to our hotel. May I help you?B: Yes, I'm checking in.A: Sure.Could you show me your passport, please?B: Here you are.A: How many nights are you staying with us?B: Three nights.A: OK. I have a room for you on the 8th floor. Please fill out this form.B: Sure, thank you.2. 办理离店手续A: Good morning, sir. Do you need help?B: Yes, I'm checking out.A: Alright, do you have your room key?B: Yes, here it is.A: Let me check the computer. Yes, you have a single room for three nights. Can I get your sign, please? Here is your bill. B: Here you are.A: Please sign here. Everything is OK. Thank you for stayingwith us.B: Thank you.3. 查询物品A: Can I help you?B: Yes, I lost something during my stay.A: What is it?B: It's a blue scarf with red dots on it.A: Let me check. Oh, here it is.B: Really? Thank you so much.4. 查询酒店设施A: Hi, can I help you?B: Yes, I'd like to know if your hotel has a gym.A: Yes, it does. It's located on the 3rd floor.B: Great, thank you very much.5. 询问餐厅A: Good morning. What can I do for you?B: Can you tell me where the restaurant is?A: Yes, sure. It's on the 1st floor.B: What kind of food do they serve?A: They serve a variety of dishes, including western and Chinese cuisines.B: Thanks.二、英语口语练习1. 你想要预订多少晚?How many nights would you like to book?2. 请出示你的身份证件。
商务英语口语对话实例在商业领域,和外国合作伙伴进行口语交流是非常常见且重要的一部分。
以下是一些商务英语口语对话实例,以帮助您更好地理解和应用英语口语交流技巧。
1. 面试A: 您好,我是Michael,我们的公司对您的简历非常有兴趣。
首先,感谢您来参加面试。
B: 非常高兴能有这个机会。
谢谢!2. 会议A: 非常欢迎各位出席今天的会议。
让我们开始吧!B: 谢谢你邀请我参加这次会议。
我很期待能与大家交流。
3. 洽谈合作A: 我们对您的产品非常感兴趣,我们希望能进一步洽谈合作事宜。
B: 非常感谢您的兴趣。
我们很愿意与您合作,我们可以开始讨论具体细节。
4. 下订单A: 我们需要下一个大批量的订单,请问贵公司能提供多大的供应能力?B: 当然可以。
我们目前的供应能力可以满足您的需求,我们会尽快为您处理订单。
5. 客户投诉A: 对不起,我们收到一些关于您公司产品的投诉。
我们希望能解决这个问题。
B: 非常抱歉给您带来不便。
我们会立即查明原因,尽快解决您的问题。
6. 跟进进展A: 最近我们的合作进展如何?我们是否需要采取进一步的行动?B: 目前一切顺利。
我们已经在按计划进行,若有需要我们会及时与您沟通。
7. 示范产品/演示A: 请允许我向您展示我们的最新产品。
我相信您会对它们印象深刻。
B: 非常感谢您的演示。
这些产品看起来非常出色,我们会认真考虑。
8. 价格谈判A: 我们对这个报价感到有些不满意,您能否再给我们一个更好的价格?B: 我们理解您的担忧,我们可以重新评估报价,看看是否能给予更多的折扣。
9. 推销产品A: 我们的产品具有独特的特点,为您的业务增加更多的价值。
B: 非常感谢您的推销。
我们会认真考虑,并与您进一步洽谈。
10. 确认细节A: 那么,我们最后确认一下下一步的计划,确保我们都理解了各自的责任。
B: 是的,非常重要。
我们需要明确下一步的时间表和行动计划,以确保顺利进行。
以上是一些商务英语口语对话实例,它们可以帮助您在商业交流中更流利地进行口语表达和沟通。
商务英语口语对话示范1. 自我介绍•A: Hi, I'm Alex, the sales manager at ABC Company. Nice to meet you.•B: Hi Alex, I'm Sarah from XYZ Corporation. Pleasure to meet you too.2. 客户询问产品信息•A: Could you tell me more about your product line?•B: Certainly! We offer a wide range of products, including electronic gadgets, home appliances, and personal care items.3. 提出要求和解决问题•A: We are interested in purchasing a large quantity of your products.Can we have a discount?•B: Sure, for bulk orders, we can provide a special discount of 10%. 4. 索取报价和商议价格•A: Can you provide me with a quotation for 500 units of Product X? •B: Of course, let me check our system and get back to you with the best price possible.5. 谈判合同条款•A: We would like to negotiate the payment terms and delivery schedule.•B: That's understandable. We suggest a 30% down payment and the remaining balance upon delivery.6. 接受订单确认并跟进交货进度•A: Great! We are happy with the terms agreed upon. Please send us the order confirmation.•B: Absolutely! The order confirmation will be sent to you shortly.Our team will also keep you updated on the delivery progress.7. 解决客户投诉和问题•A: We received some damaged goods in our recent shipment. How can we resolve this issue?•B: I apologize for the inconvenience. We will arrange a replacement shipment for the damaged items as soon as possible.8. 结束对话•A: Thank you for your assistance. It was a pleasure working with you. •B: You're welcome! If you have any further questions or require additional support, please don't hesitate to reach out to us.以上是商务英语口语对话示范的一些例子,这些对话可以帮助您熟悉商务英语交流中常用的表达方式和沟通技巧。
简单商务英语对话对话练习对于小学英语课堂教学的意义是在特定的英语环境下对学生的对话能力进行培养,以提高小学生的英语口语水平。
店铺整理了简单商务英语对话,欢迎阅读!简单商务英语对话一A:We are willing to participate in the bid which you advertised in China Daily. Would you please tell me the detail of the tender conditions?我们想参加你们登在中国日报上的招标。
您能否和我说一说你们招标条件的细节?B:You will receive the tender notice next month and you'll find the information.您将会在下个月收到招标通知,你可以从中找到信息。
A:OK! Our company is very interested in the tender. I am sure that we will do our best to win the bidding in building the factory.好的。
我们公司对这次招标非常感兴趣。
我肯定我们会尽心尽力来赢这次建工厂的竞标。
B:I believe your corporation will try your best and I understand fully your feeling, if your tender conditions proved be suitable for our general conditions of tender, we will accept your submission of tender.我相信贵公司会尽全力,我也能完全理解您的心情:如果您的投标条件符合我们的招标条件,那么我们会接受贵公司的投标。
A:Maybe I have asking too many questions today.也许我今天问得太多了。
商务英语口语对话范文在商务合作之中,和外国的客户用英语进行对话是很自然的事情。
下面是店铺给大家整理了商务英语对话,供大家参阅!商务英语对话:国际贸易Betty:Hello. Sales Department. This is Betty Fields speaking.贝蒂:喂,业务部,我是贝蒂_菲尔兹。
Ralph:Hello, Ms Fields. This is Ralph Peterson at World Computers.拉夫:嗨,菲尔兹女士。
我是世界计算机的瑞夫_皮特森。
Betty:Yes, how may I help you?贝蒂:好的,我能为你效劳吗?Ralph:I'm interested in a couple of items in your new catalog, and I would like to know the prices.拉夫:我对你们新目录里的几项产品感兴趣,我想知道它们的定价。
Betty:Great. We're offering a special promotional price on a few of the items. Which items did you have in mind?贝蒂:好的。
我们针对几项产品提供特价。
你对哪些产品有兴趣?Ralph:We're particularly interested in your new RS-five sound card shown on page five of your catalog. I would also like more details about the model RS-four card on page seven.拉夫:我们特别中意你们目录第五页里的新型RS-5 的声卡。
我还想知道更多关于第七页里RS-4 型声卡的细节。
Betty:OK. The price on the RS-five is forty-five U.S. dollars for quantities up to five hundred units. Then we offer quantity discounts for larger orders.贝蒂:好的。
商务英语谈判口语对话Seller: This is our rock-bottom price, Mr. Lee.卖方:李先生,这是我们的最低价格了。
Buyer: If thats the case. theres not much point in further discussion. We might as well call the whole deal off.买方:如果是这样的话,那就没有什么意义再谈下去了。
我们还不如取消这笔生意算了。
Seller: What I mean is that we:ll never be able to come down to your price. The gap is too great.卖方:我的意思是说我们永远不可能把价格降到你们要求的价格。
差距太大了。
Buyer: I think it unwise for either of us to be inflexible. How about meetingeach other halfway?买方:我认为我们都这么强硬很不明智。
我们能不一能各让一半?Seller: Whats your proposal?卖方:您的提议是什么?Buyer: Your unit price is 100 dollars higher than we want. Well, I suggest wemeet each other half way.买方:你们的单价比我们想要的价格高出100美元。
嗯,我建议各让一步。
Seller: Do you mean a further reduction of 50 dollars in our price? Thatsimpossible!卖方:您是说让我们再减价50美元吗?那真的不可能。
Buyer: What would you suggest?买方:您的看法呢?Seller: The best we can do is another 30 dollars off. Thats definitely the lowest we can go.卖方:我们最多只能再减30美元,这可绝对是最低价了。
介绍篇: 1) A: I don't believe we've met. B: No, I don't think we have. A: My name is Chen Sung-lim. B: How do you do? My name is Fred Smith. A: 我们以前没有见过吧? B:我想没有。 A:我叫陈松林。 B:您好,我是弗雷德·史蜜斯。 2) A: Here's my name card. B: And here's mine. A: It's nice to finally meet you. B: And I'm glad to meet you, too. A: 这是我的名片。 B: 这是我的。 A: 很高兴终于与你见面了。 B: 我也很高兴见到你。 3) A: Is that the office manager over there? B: Yes, it is, A: I haven't met him yet. B: I'll introduce him to you . A:在那边的那位是经理吧? B:是啊。 A:我还没见过他。 B:那么,我来介绍你认识。 4) A: Do you have a calling card? B: Yes, right here. A: Here's one of mine. B: Thanks. A:您有名片吗? B:有的,就在这儿。 A:喏,这是我的。 B:谢谢。 5) A: Will you introduce me to the new purchasing agent? B: Haven't you met yet? A: No, we haven't. B: I'll be glad to do it. A:请替我引介新来负责采购的人好吗? B:你们还没见面吗? A:嗯,没有。 B:我乐意为你们介绍。 6) A: I'll call you next week. B: Do you know my number? A: No, I don't. B: It's right here on my card. A:我下个星期会打电话给你。 B:你知道我的号码吗? A:不知道。 B:就在我的名片上。 7) A: Have we been introduced? B: No, I don't think we have been. A: My name is Wong. B: And I'm Jack Smith. A:对不起,我们彼此介绍过了吗? B:不,我想没有。 A:我姓王。 B:我叫杰克·史密斯。 8) A: Is this Mr. Jones? B: Yes, that's right. A: I'm just calling to introduce myself. My name is Tang. B: I'm glad to meet you, Mr. Tang. A:是琼斯先生吗? B:是的。 A:我打电话是向您作自我介绍,我姓唐。 B:很高兴认识你,唐先生。 9) A: I have a letter of introduction here. B: Your name, please? A: It's David Chou. B: Oh, yes, Mr. Chou. We've been looking forward to this. A:我这儿有一封介绍信。 B:请问贵姓大名? A:周大卫。 B:啊,周先生,我们一直在等着您来。 10) A: I'll call you if you give me a name card. B: I'm sorry, but I don't have any with me now. A: Just tell me your number, in that case. B: It's 322-5879. A:给我一张名片吧,我会打电话给你。 B:真抱歉,我现在身上没带。 A:这样子,那就告诉我你的电话号码好了。 B:322-5879。 约会篇: 11) A: Do you have some time tomorrow? B: Yes, I do. A: How about having lunch with me? B: Good idea. A:明天有空吧? B:有啊。 A:一起吃顿中饭怎样? B:好主意。 12) A: If you're free, how about lunch? B: When did you have in mind? A: I was thinking about Thursday? B: That will be fine with me. A:有空的话一起吃顿中饭如何? B:你想什么时候呢? A:我看星期四怎样? B:没问题。 13) A: I'm calling to see if you would like to have lunch tomorrow. B: I'm sorry, but this week isn't very convenient for me. A: Perhaps we van make it later. B: That would be better. A:我打电话给你,是想知道明天一起吃顿中饭怎样? B:对不起,这个星期我都不方便。 A:那么,也许改天吧。 B:好啊。 14) A: I'm calling to confirm our luncheon appointment. B: It's tomorrow at twelve o'clock, right? A: Yes, that's right. B: I'll be there. A:我打电话来,是想确定一下我们约好吃饭的事。 B:是明天12点吧? A:是的,没错。 B:我会去的。 15) A: I'm sorry, but I have to cancel out luncheon appointment. B: I'm sorry to hear that. A: I have pressing business to attend to . B: No problem. we'll make it later in the month . A:真抱歉,不过我不得不取消我们午餐的约会。 B:真遗憾。 A:我有紧急的事情要处理。 B:没关系,这个月改天再说吧。 16) A: I need to change the time we meet for lunch. B: What time would be good for you? A: I'll be about half an hour late. B: Good, I'll see you there at 12:30. A:我需要更改我们见面吃午饭的时间。 B:什么时间你合适呢? A:我大概要慢半个小时。 B:好的,十二点我会在那儿与你碰面。 17) A: I'll get the check. B: No, let me pay this time. A: No, I insist. B: Well, thank you very much. A:我来付帐。 B:不,这次由我付。 A:不,还是我来。 B:好吧,那就谢谢你啦? 18) A: This lunch is on me today, B: I think you got it last time. A: It's my pleasure. B: That's very nice of you. A:今天这顿饭算我请客。 B:我记得上回也是你请的。 A:我请得心里高兴。 B:既然这样,那就多谢了。 19) A: Shall we split the check. B: Why don't you let me pick it up. A: Oh, that's not necessary. B: I know it's not necessary. I want to do it. A:大家分摊吧? B:就让我来付帐好了。 A:啊,不必这样。 B:我知道不必这样,可是我愿付? 20) A: I really enjoyed the lunch. B: Yes, let's do it again real soon. A: I'll be back in town next month. B: Good, I'll invite you out when you're here. A:这顿饭我吃得好高兴。 B:是啊,让我们不久再一起用餐吧。 A:我下个月会再回这里来。 B:好极了,等你来的时候,请再接受我的招待。 参观篇: 21) A: Would you like to go through our factory some time? B: That's a good idea. A: I can set up a tour next week. B: Just let me know which day. A:什么时候来看看我们的工厂吧? B:好啊。 A:我可以安排在下个礼拜参观。 B:决定好哪一天就告诉我。 (22) A: thank for coming today. B: I'll wanted to see your factory for a long time. A: we can start any time you're ready.