酒店日常英语口语

酒店英语口语实例大全以下是酒店英语口语的常用实例，供参考。

1. Good morning, how can I assist you?早上好，我能为您做些什么？2. Do you have a reservation?您有预订吗？3. How many nights will you be staying with us?您将在这里住几晚？4. What type of room are you interested in?您对哪种类型的房间感兴趣？5. We have a deluxe room available. Would you like to see it? 我们有一间豪华房空着。

您想看看吗？6. Can I have your name and contact information, please?请告诉我您的姓名和联系方式，好吗？7. How will you be paying for your stay?您将如何支付住宿费用？8. We accept credit cards, cash, and bank transfers.我们接受信用卡、现金和银行转账。

9. Is there anything else I can help you with?还有其他我可以帮助您的吗？10. Enjoy your stay with us!祝您在我们酒店住得愉快！11. Check-out time is at 12:00 noon.退房时间是中午12点。

12. Could you please sign the registration form?请您在登记表上签名好吗？13. Here is your room key and breakfast voucher.这是您的房间钥匙和早餐券。

14. If you need anything, don't hesitate to call the front desk.如果您需要什么，请随时打电话给前台。

日常酒店英语交流口语在国外旅行时，住在酒店已成为一种常见的选择。

为了与酒店工作人员更好地沟通，一些简单的英语口语对于顾客来说是非常有帮助的。

以下是一些在日常酒店英语交流中经常使用的口语。

预订房间•Asking about Room Availability:–Do you have any rooms available?–I would like to book a room for tonight.•Specifying Room Preferences:–I prefer a room with a view.–Can I have a non-smoking room, please?•Enquiring about Room Rates:–How much is the room per night?–Are there any discounts available?抵达酒店•Checking In:–Hi, I have a reservation under the name of [Your Name].–I’d like to check in, please.•Showing Identification:–Here is my passport for identification.–Could you please take a copy of my ID?•Asking about Hotel Services:–What time does breakfast start?–Is there a gym or swimming pool in the hotel?在酒店房间•Room Facilities:–Can I have an extra pillow, please?–How do I connect to the Wi-Fi?•Reporting Issues:–There is a problem with the air conditioning in my room.–The TV remote control is not working.结账及退房•Checking Out:–I would like to check out, please.–Can I have a printed copy of my bill?•Settling the Bill:–Can I pay by credit card?–Is breakfast included in the bill?其他常见问题•Asking for Recommendations:–Can you recommend a good restaurant nearby?–Where is the nearest shopping center?•Seeking Help:–Could you call a taxi for me?–I need an iron to press my clothes.以上是一些日常酒店英语交流中常用的口语。

酒店日常口语集锦，背完这些，你的英语口语差不多了英语干货一、Courtesy English 礼貌用语(1)Good morning (afternoon, evening), sir (madam)早上（下午、晚上）好，先生（夫人）。

(2)How do you do?您好！（初次见面）Glad to meet you.很高兴见到你！(3)Welcome to our hotel(restaurant, shop)欢迎到我们酒店（餐厅，商场）来。

(4)I hope you will enjoy your stay with us.希望您在我们酒店过得愉快（客人刚入店时）I hope you are enjoying your stay with us.希望你在我们酒店过得愉快（客人在饭店逗留期）I hope you are enjoyed your stay with us.希望你在我们酒店过得愉快(客人离店时)(5)Good morning, Coffee shop/Chinese restaurant.May I help you?早上好，咖啡厅/中餐厅，我能为您做点什么？(6)Sorry, He is not in at the moment. Would you like to leavea message?对不起，他现在不在，您要留口讯吗？(7)Pardon? I beg your pardon?对不起，请再说一遍好吗？(8)Thank you for your advice (Information help).感谢您的忠告（信息帮助）(9)I am at your service.乐意为您效劳。

(10)Sorry to have kept you waiting.对不起，让您久等了。

(11)Is there anything I can for you?有什么能为您效劳？(12)It’s on the second (third) floor.在二（三）楼。

A部分1.您想要坐哪儿？Where would you like to sit?2.请慢用。

Please take your time.3.送餐服务，您需要点什么吗？Room service. May I come in?4.您介意等一会吗？Would you mind waiting?5.您的菜马上就好。

Your order/food will be ready soon.6.我可以收掉这个碟吗？May I remove/ take away the plate?7.您想不想试一试饺子呢？Would you like to try some dumplings?8.您想要如何付账？How would you like to pay?9.真抱歉，我弄错了。

I’m sorry for the mistake.10.欢迎再次光临。

Welcome back./ Do come again please.11.买单。

My bill, please.12.请挂到我的房账上。

Please charge it to my room.13.请您在这儿签名。

Could you sign your name here, please?14.这边请。

This way, please.15.您有预订吗？Have you got a reservation?/ Do you have a reservation?16.总计200元。

The total is 200 yuan.17.早上/下午/晚上好，欢迎光临咖啡厅。

有什么可以帮助您的？Good morning/afternoon/ evening, welcome to Coffee Shop. How may I assist you?或How may I help you?18.你们一共多少人？How many people in your party?19.您觉得饭菜如何？How is your meal?20.您想要喝点什么？Would you like something to drink?或Would you care for some drink?B部分1.您想要靠窗的桌子还是靠门的桌子？Would you like to sit by the window or near the door?2.很抱歉，餐厅已经预订满了。

酒店前台英语口语一．概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。

正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。

例如：非正式英语正式英语What’s your name? May I have your name?您贵姓？请问您贵姓大名？Do you want some tea? Could you like some tea?您要喝茶吗？请问您想喝茶吗？Over here, please. Could you come this way please?这边请。

请您往这边走好吗？* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。

* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。

* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。

但必须注意，注视对方的眼睛，并不是无理地盯着对方看。

* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。

但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。

二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。

酒店常用英语口语1、You are welcome.不用谢。

2、With pleasure.这是我的荣幸。

3、My pleasure.这是我们荣幸。

4、Thank you.谢谢。

5、Glad to be of service. Please feel free to contact us anytime.很高兴能为您服务，有需要请随时联系我们。

1、Don't worry，madam. We'll see to it.夫人，别担心。

我们会照顾它的。

2、I'll look into the matter.我会调查这件事的。

3、I'll be with you in a moment.我会很您在一起的。

4、There is no hurry，sir. Take your time.先生，时间充足，请您慢慢……5、It won't be too long，sir.先生，不会花您太多的时间。

6、Please take you time，madam.夫人，不用急，请您……7、We'll let you know as soon as there is any available.如果真的还有空房，我们会尽快通知您。

8、I'll report it to my manager.我将向我的经理汇报。

1、Very good，sir. I'll be glad to help.非常好，先生。

我很乐意帮您。

2、Certainly，madam. I'll be happy to do it.当然，我很乐意去做这件事。

3、Yes，I will.是的。

我很乐意去做这件事。

4、Yes，certainly，just leave it to us，sir.当然。

您就将这件事留给我们去做吧。

5、Glad to be of service. Please feel free to contact us anytime.很高兴为您服务。

酒店常用英语口语对话大全Check-in at the Hotel Customer: Good evening. I have a reservation under the name of John Smith. Receptionist: Good evening, Mr. Smith. Could you please provide me with your ID and the credit card you used to make the reservation? Customer: Sure, here you go. Receptionist: Thank you. Everything seems to be in order. How many nights will you be staying with us? Customer: I’ll be staying for three nights. Receptionist: Great. Here is your room key. Enjoy your stay!Room Service Guest: Hi, I’d l ike to order room service. Room Service: Of course. What would you like to order? Guest: I’d like a club sandwich and a bottle of water, please. Room Service: Your order will be delivered to your room shortly. Is there anything else you need? Guest: No, th at’s all. Thank you.Checking Out Guest: Good morning. I’d like to check out, please. Front Desk: Good morning. Do you have any additional charges on your bill? Guest: No, everything looks good. Front Desk: Great. Would you like a printed copy of your bill? Guest: No, thanks. I’ll just pay with my credit card. Front Desk: Thank you for staying with us. Have a safe journey.Asking for Recommendations Guest: Hi, could you recommend a good restaurant nearby? Concierge: Certainly. There is a fantastic Italian restaurant just a few blocks from here that I highly recommend. Guest: That sounds great. Do I need to make a reservation? Concierge: It’s always a good idea to make a reservation, especially during peak times. I’ll be happy to help you with that.Complaining about an Issue Guest: Excuse me, there seems to be a problem with the air conditioning in my room. Manager: I apologize for the inconvenience. I will sendsomeone to take a look at it right away. Guest: Thank you. I appreciate your prompt attention to this matter.Expressing Gratitude Guest: I just wanted to say thank you for the excellent service during my stay. Staff: It was our pleasure to have you as our guest. We are glad you enjoyed your time here. Guest: I will definitely recommend your hotel to my friends and family.Farewell Guest: Goodbye. I had a wonderful stay at your hotel. Staff: Thank you for choosing our hotel. We hope to see you again in the future. Guest: I will definitely be back. Goodbye!这些是酒店常用的英语口语对话。

酒店日常英语口语大全1Weletoourhotel!欢迎光临(我们酒店).2Wele,sir/madam!欢迎光临.3Goodmorning/afternoon/evening.早上/下午/晚上好!4FrontOffice/Restaurant/RecreationalMeetingRoom/Guestroom/O perator,MayIhelpyou?您好,总台/餐厅/康乐中心/总机(我能为您做些?)5TarimePetroleumHotel,MayIhelpyou?您好,塔里木石油酒店(我能为您做些什么?)6MayIhaveyourname/roomnumber,please?您可以告诉我您的姓名/房号吗?7Onemoment,please.请您稍候。

8Thanks!谢谢您!9Mypleasure!不用客气!10Thankyouforwaiting.您久等了.11Sorrytokeepyouwaiting.不起让您久等了.12DoyouspeakChinese/English?请问您讲中文/英文吗?13Doyouhaveareservation?请问您有预订吗?14Showmeyourpassportoridentification,please.请出示一下您的护照或证件。

15Howwouldyouliketopay?Incashorbycreditcard?您用什么方式付款，是用现金还是信誉卡？16pleaseshowmeyourcreditcard.请出示您的信誉卡.17Pleasesignhere.请在这儿签字。

18Hereisyourchargeplease.这是找您的零钱。

19Thisway,please.这边请。

20Followme,please.请跟我来。

21Afteryou,please.您先请。

22Hopeyouenjoyyourstay!希望您在这里过得愉快!23Hopeyouhaveagoodtrip!祝您旅途愉快!24Goodluck!祝您好运！25Haveaniceday1祝您一天愉快！26Hereyouare.给您。

酒店英语口语：预定部日常用语1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。

除此之外还有总统套房。

而且我们酒店还设有不吸烟楼层及连通房。

4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。

本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。

6．What’s the level of your hotel?请问贵酒店是几的？7．Our hotel is a five-star hotel.本酒店是五的酒店。

8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and ktv equipment。

住酒店常用英语口语英文回答：Check-in."I'd like to check in, please.""I have a reservation under the name [guest name].""Can I see your ID and credit card?""Would you like to pay for your stay now?""Can you confirm your address and phone number?""Your room is on the [floor] floor, room [room number]."Check-out."I'd like to check out, please.""My room number is [room number].""I've already packed my belongings." "Can I get a receipt for my stay?""Thank you for your stay."Room Service."I'd like to order some room service." "Can you bring me the menu, please?" "I'd like to order the [dish name]." "Can you charge it to my room?""Thank you for the excellent service."Amenities."Where is the fitness center?""Is there a pool available?""Can I use the business center?""Where can I find the laundry room?""Do you have Wi-Fi access?"Special Requests."I have a special dietary request.""Can I have a wake-up call at [time]?""I'd like to request a late check-out.""Can you help me arrange a taxi for [time]?""Can you recommend any local restaurants?"Compliments and Concerns."I'm very impressed with the hotel.""The staff has been very helpful.""The room is comfortable and clean.""I have a concern about [issue].""I hope you can resolve this issue promptly."中文回答：入住。