英文道歉信模板

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英文道歉信模板

英文道歉信范文篇一 dear mary,

im very sorry for not having replied to your july

6th letter sooner. when your letter arrived, i was in

beijing. as my secretary couldnt forward it to me, it

has been lying on my desk until i got back.

look forward to catching up and once again

apologize for the delay.

sincerely,

tom

英文道歉信范文篇二 complete our Survey). I was most

concerned to learn that you felt that you had a less

than satisfactory experience during your time in our

establishment. Please accept my sincere apologies

on behalf of the hotel. I have read your form personally

to learn from your comments and

experiences whilst staying with us. I quite agree

that the points you raise are unacceptable and assure

you we will do everything we can to rectify them. I have

raised the matter of the manner and service standard

of our associates, room maintenance issue, with the

parties concerned so that we may all have the

opportunity to learn from it.

I do hope that despite this you will agree that

overall the services and facilities of the hotel met

with your expectations. I assure you that total

customer satisfaction is always our goal and we strive

to achieve a high level of seamless and personalized

service. This is after all what sets us apart from the

competition and makes us truly abcdefg.

Mr.wang, I hope that your travel plans will bring

you back to Shanghai in the near future, so that we may

have the opportunity of taking care of you again and

to show you that these regrettable events were not a

true

example of our usual high services and hospitality.

In the meantime if I, or any of my team, can be of any

further assistance to you please do not hesitate to

contact me at your earliest possible convenience.

Yours sincerely,

英文道歉信范文篇三 Dear______,

I am writing to express my heartfelt gratitude to

you for ______.

If it had not been for your assistance in giving

me aid and ______, I fear that ______. /Without your

help, I would not have done______ .During the ______,

you have given me generous help and continuous guidance

by______ .Thus, I really appreciate______ , and I hope

that I may repay your kindness by ______.

Finally, I feel most obliged to thank you once more.

Yours sincerely,

Li Ming