商务英语写作模板(询问与回复篇)

Dear Sir/Madam

Please send me a copy of your catalogue and price list of fax machines, together with copies of

any descriptive leaflets that I could pass to prospective customers.

Yours faithfully

Dear Sir/Madam

I have seen one of your safes in the office of a local firm and they passed on your address to me.

Please send me a copy of your current catalogue. I am particularly interested in safes suitable for

a small office.

Yours faithfully

Dear Sir/Madam

I have a large hardware store in Southampton and am interested in the electric heaters you are

advertising in the West Country Gazette.

Please send me your illustrated catalogue and a price list.

Yours faithfully

Dear Mrs Johnson

Thank you for your letter enquiring about electric heaters. I am pleased to enclose a copy of our

latest illustrated catalogue.

You may be particularly interested in our newest heater, the FX21 model. Without any increase in

fuel consumption, it gives out 15% more heat than earlier models. You will find details of our terms

in the price list printed on the inside front cover of the catalogue.

Perhaps you would consider placing a trial order to provide you with an opportunity to test its efficiency. At the same time this would enable you to see for yourself the high quality of material

and finish put into this model.

If you have any questions please contact me on 6234917.

Yours sincerely

Dear Sir/Madam

Please send me a copy of your current typewriter catalogue and price list. I am particularly

interested in purchasing an electronic typewriter with a memory and single-line display.

Yours faithfully

Dear Mr Freeman

Thank you for your enquiry dated 8 February.

I have pleasure in enclosing the catalogue of typewriters as you requested. This includes details

of a number of electronic typewriters by various manufacturers.

As you mention your requirement for a memory, have you considered a dedicated word

processor? You will find details on pages 15-5, and will see from the price list that prices of the

smaller models compare very reasonably with electronic typewriters.

If you would like

demonstrations of any of the models in the catalogue, I would be happy to

arrange for our representative to call on you whenever convenient.

Yours sincerely

Dear Sir/Madam

My neighbour, Mr W Stevens of 29 High Street, Derby, recently bought an electric lawnmower

from you. He is delighted with the machine and has recommended that I contact you.

I need a similar machine, but smaller, and should be glad if you would send me a copy of your

catalogue and any other information that will help me to make the best choice for my purpose.

Yours faithfully

Dear Mrs Garson

I enclose a catalogue and price list of our lawnmowers, as requested in your letter of 18 May.

The machine bought by your friend was a 38 cm RANSOME’ which is an excellent machine. You

will find details of the smaller size of 30 cm shown on page 15 of the catalogue. Alternatively,

smaller than this is the PANTHER JUNIOR shown on page 17.

We have both these models in stock and should be glad to show them to you if you would care to

call at our showroom.

Please contact me on 2314679 if I can provide any further help.

Yours sincerely

Dear Sirs

We have received a number of enquiries for floor coverings suitable for use on the rough floors

which seem to be a feature of much of the new building taking place in this region.

It would be helpful if you could send us samples showing your range of suitable coverings. A

pattern-card of the designs in which they are supplied would also be very useful.

Yours faithfully

Dear Mrs King

Thank you for your enquiry for samples and a pattern-card of our floor coverings.

We have today sent to you separately a range of samples specially selected for their hard-wearing qualities. A pattern-card is enclosed.

For the purpose you mention we recommend sample number 5 which is specially suitable for

rough and uneven surfaces.

We encourage you to test the samples provided. When you have done this if you feel it would help

to discuss the matter we will arrange for our technical representative to arrange to come and see

you.

Meanwhile, our price list is enclosed which also shows details of our conditions and terms of

trading.

Please contact me on 3456891 if I can be of further help.

Yours sincerely

Dear Sir/Madam

Please send me details of fax machines which you supply, together with prices.

We need a model suitable for sending complex diagrams and printed messages, mostly within the

UK.

Yours faithfully

Dear Mrs Rawson

In reply to your enquiry I have pleasure in enclosing a leaflet showing our latest fax machines.