Chapter 1
The Strategic Role of Human Resource Management (Ⅰ)人力资源管理战略作用
●Ⅰ、Strategic Overview战略概述
●Ⅱ、Study Goals学习目标
●Ⅲ、The Manager’s Human Resource Management Jobs管理者的人力资
源管理工作
●Ⅳ、Why Is HR Management Important to All Managers?为什么人力资源
管理对所有的管理人员是重要的
Ⅰ、Strategic Overview战略概述
The headline said it all: “Despite plummeting profit margins（标题说：尽管利润率快速下降）, Dell Computer Corp. has no intention of backing off from an aggressive PC pricing strategy initiated earlier this year.”（戴尔计算机公司不打算背弃今年早些时候发起的激进的PC定价策略）The first few years of the 21st century had thrown the (PC) industry for a loop.（21世纪的前几年已经使PC为一个环工业）To maintain its new position as the world’s number one personal computer maker（为了维持作为世界第一大个人电脑制造商的新位置）, Dell’s average price per computer fell to about $2,000 in the first quarter of 2001, from about $2,300 the year before（戴尔每台计算机的平均价在2001年第一季度下降至2000美元，从一年前的约2300美元）. Its profit margin fell from 21% to 18%（它的利润率从21%下降到18%）. The only way it could keep that 18% margin intact while cutting prices was to find new ways to slash costs（唯一的方法可以保持18%利润率完整而降价就是寻找到新的方法来削减成本）. For a company that had always pursued a low-cost leader strategy, doing so wouldn’t be easy. （一个公司总是追求低成本领先战略，这样做并不容易）How could Dell cut costs from an already lean operation（精简的运营环节）（戴尔公司应该怎样从已经精简的运营环节削减成本）? The firm’s HR managers had to decide what they could do to support Dell’s new cost-cutting efforts（新的成本削减努力）.（该公司的人力资源管理者必须决定他们可以做什么来支持戴尔公司新的成本削减努
力）
The purpose of this chapter is to explain what human resource management is and the plan of this book（本章的目的是解释什么是人力资源管理和本书的计划）. We’ll see that HR management—activities like recruiting, hiring, training, compensation, appraising, and developing employees —is part of every manager’s job（我们会看到，人力资源管理活动是每个管理者工作的一部分，如招聘，雇用，培训，薪酬，考核，和开发雇员）. And we’ll see that it is also a separate “staff” function（一种独立的“人事”职能）, and that the HR manager assists all managers in many important ways. （我们也会看到，它也是一个独立的“人事”职能，和人力资源管理者在许多重要方面协助所有管理者）
The main topics we’ll cover are the manager’s human resource management jobs, strategi c planning and important strategic trends, and HR’s strategic role in formulating and executing the company’s strategy（我们将涵盖的主要议题是管理者的人力资源管理工作，战略规划和重要的战略趋势，以及在制定和实施公司战略的人力资源管理的战略作用）. The following chapter completes the introductory part of the book and provides you with the knowledge you’ll need to deal effectively with equal employment opportunity questions on the job.（接下来的一章完成这本书的介绍部分，和为你提供你需要有效地处理工作上的平等就业机会问题的知识）
Ⅱ、Study goals（学习目标）
After studying this chapter you should be able to:（学完这章后，你应该能够） Explain what human resource management (HR) is and how it relates to the management process.（解释什么是人力资源管理（人力资源）和它涉及如何管理的过程）
Give at least eight examples of how managers can use HR concepts and techniques（概念和技巧）.（给出至少八个管理者如何使用人力资源概念和技巧的例子）
Illustrate HR’s role in formulating and executing company strategy.
