民航英语口语总复习课件教学教材

UNIT 19 Connecting Flight
01
目录 02 03
CONTENTS
04
Lead-in Model Dialogs Speaking Tasks Extended Reading
Lead-in
Lead-in
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2
36
15
Lead-in
Lead-in
1 3 2 4
Model Dialogs
Dialog 2
(C = Clerk P = Passenger)
P: Good afternoon. I missed my connecting flight to Washington D. C. C: I’m very sorry, CA857 arrived late. P: Who should I contact for help? C: Airlines always have personnel at the arrival gate to help when a flight is late. We can help you right here. P: Fine, but what should I do now? C: We can help you find an alternate flight to get you where you’re going. P: I remember when I booked this flight, my connecting flight was the only one on this day. C: Don’t worry. Our ticketing is tied in with other airlines. If we have no other flights for you, perhaps another airline has some seats available to your destination. P: Where would I stay if I can’t find another flight out of here tonight? C: Oh, we have a flight at 5:45 tomorrow morning. You may want to consider just staying at the airport, or we could help you find transportation to a local hotel. P: Will the airline pay for my room if I have to spend the night at a hotel? C: Since the flight delay is our fault and you’re continuing with our airline, we will pay for the cost of the hotel room. P: Fair enough. Thanks a lot.

Wings
The primary lifting surfaces of an airplane, responsible for generating lift during flight
Tailplane
The horizontal stabilizer at the real of the air, improving stability and balance
Listening comprehension skills
Understanding technical terms
It is essential to be able to comprehend the technical language specific to civil aviation maintenance This includes understanding aircraft parts, maintenance procedures, and aviation industry jargon
02 Terminology for Civil Aviation Maintenance
Terminology for Aircraft Structures and Systems
Aircraft body
The main fuselage of an aircraft, including the cockpit, passenger cabinet, cargo hold, and other essential components
Communication and dialogue between
maintenance personnel and passengers

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Unit Five Telephone Reservations
• Dialogue • We have flights from Beijing to New York
every Monday, Wednesday and Friday. But the route is pretty well booked these days. • 我们每周一三五都有去纽约的航班，但是近 期该航线订座率很高。
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5
Unit Five Telephone Reservations
• Useful Expressions
• to reach sb. at 62580000 拨打电话62580000.
• to contact sb. by calling( dialing)62580000
• 拨打62580000电话与某人联系
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Unit Five Telephone Reservations
• Dialogue • What about a Friday flight? We have a few
seats left on Flight CA981 on that day, leaving Beijing at 1:00p.m. • 星期五的航班怎么样？CA981航班还有几个 空位，下午1点离开北京。
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Unit Five Telephone Reservations
• Warming up • III. Reservation information by telephone.
• a. passenger’s name b. departure date • c. destination d. class of service • e. single or return f. repeat the reservation • g. confirming the seat h. passenger’s telephone number.

Dialog 1
(C = Clerk P = Passenger) C: Hello, China Southern Airlines. May I help you? P: Yes, I’d like to book a ticket from Guangzhou to Tokyo. C: Okay! When do you wish to fly? P: Next Friday, July 1st. What flights are available? C: Please hold for a moment. Let me check the flight schedule. (after a moment) C: Sorry for keeping you waiting. We have two flights to Tokyo, at 10:10 a.m. and 3:15 p.m. Both flights have seats available. P: What’s the arrival time of the morning flight? C: That’s Flight CZ385 and it arrives in Tokyo at 2:55 p.m. local time.
When do you want to fly? Will you be traveling at first class or economy class? Could you please tell me your name?
Would you like a one-way ticket or return ticket? I’ll repeat your reservation. I’ve reserved you one first class seat for May 5th, one way to San Francisco leaving Shanghai at 2 p.m. Could you please tell me your telephone number?