酒店的英文道歉信范文3篇

关于酒店的英文道歉信范文5篇酒店给顾客添麻烦了，应该写信道歉。

你知道酒店的英文道歉信该怎么写吗?下面就让橙子带大家看看一系列的酒店的英文道歉信范文。

望大家采纳。

酒店的英文道歉信范文篇一Dear customer,I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.1 / 4酒店的英文道歉信范文篇二Dear XXX:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager酒店的英文道歉信范文篇三dear xxx:i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.but i am afraid it can never take the place of the old one.2 / 4old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.yours truly,酒店的英文道歉信范文篇四Dear customer,I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we 3 / 4know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.酒店的英文道歉信范文篇五Dear Mr. Smith,I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday.I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.Sincerely yours,Wang Hua4 / 4。

关于英文道歉信(14篇)关于英文道歉信(14篇)关于英文道歉信1Dear __，We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home this , we said we were sorry again kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .Best regards!Sincerely yours,__关于英文道歉信2亲爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。

由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。

我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的'姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。

祝您过得愉快!__酒店2023年_月_日关于英文道歉信3Dear Prof. Patent,I am very sorry to inform you that I did not manage to plete the book report you assigned last week, due to a sudden illness falling upon me a few days ago.For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor's note. I would be very much obliged if you could grant me another week for the task, as my health is turning better.Hope you can understand my situation and accept my apology.Yours faithfully,Li Ming关于英文道歉信4Dear __:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .Best regards! Wang Hao Manager关于英文道歉信5Dear ,I would like to express my apologies for I was out when you came to see me yesterday afternoon. The fact is that I had an engagement to ignorant of your visit,. You must have been disappointed by my absence. As this is the first time you e to Beijing, Would you please let me know when you are free and i will meet you at the appointed time.Yours faithfully,(Your Name)关于英文道歉信6Dear __,Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress.So we are apologized to you for contract being late to your pany, but we will push EMS to send it to you as soon as possible, and informations to you once available. Pls don't hesitate to contact with us if you have any doubt, thank you.Best regards.关于英文道歉信7Dear Charlie,Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our pany will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to pany him there to negotiate about a new transaction.I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhancemy abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the plishment of your dream.Sincerely yoursTom亲爱的查理,请原谅我的'不能给你送行机场这个星期六我已经承诺。

酒店英文道歉信酒店英文道歉信(4篇)在平日里，我们总不免地需要写道歉信，道歉信都有实事求是，简明扼要的特点。

相信许多人会觉得道歉信很难写吧，以下是小编整理的酒店英文道歉信，欢迎阅读，希望大家能够喜欢。

酒店英文道歉信1Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.May the year of the Rabbit bring you joy and prosperity.Yours Sincerely,Alfred ZhuangFront Office Manager酒店英文道歉信2Dear Ms. Iwasaki,Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as weve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made earlyNovember, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.酒店英文道歉信3亲爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。

酒店的英语道歉信酒店的英语道歉信1Dear __X:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager酒店的英语道歉信2Dear guests:A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Dueto the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.I wish you have a good time!酒店的英语道歉信3dear __x:i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherishedassociations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.yours truly,。

202X酒店英文道歉信酒店怎么用英文向顾客道歉呢?作者为大家精心准备的酒店英文道歉信内容，希望大家喜欢。

酒店英文道歉信一Dear XXX:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain pany .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager酒店英文道歉信二dear xxx:i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future. yours truly,xxx。

If you are doing your best,you will not have to worry about failure.勤学乐施积极进取（页眉可删）酒店英文道歉信集锦5篇酒店英文道歉信篇1Dear customer,Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.I'm really sorry that I didn't check with you before making such incomsiderate arrangement .All I can say is that it won't happen again. Sincerely,酒店英文道歉信篇2Mr. Ulrich Niemann.DirectorPeople-People Exchange Co.Dear Sir or Madam: Friday 22nd SeptemberMany thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying ourtraining efforts in both those areas in an effort to improve our standards.It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.RegardsAlfred ZhuangFront Office Manager酒店英文道歉信篇3Dear __X:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager酒店英文道歉信篇4Dear customer,I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service.A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?NowI am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.酒店英文道歉信篇5ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity. yours sincerely,。

酒店道歉信英语版篇一：酒店餐厅道歉信英文ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been deleted. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity.yours sincerely,alfred zhuangfront office managernovember 03, 1999mr. shen nan pingflat 20f, block 1robinson heights8 robinson roadhong kongdear mr. shenwe are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmbwe have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect. mr. shen, attached is copy of yourhotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us.your sincerelyalfred zhuangfront office managerdear mr. shui would like to thank you for choosing the china world hotel for your recently stay.on behalf of management and staff, please accept my sincere apologies for the failed to extend your golden circle benefits of the king size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th nov.my apologize once again and thank you for taking time to bring this matter to our attention.should you have any inquiries, pleasefeel free to contact me.kind and best regards.alfred zhuangfront office manager.dear mr. liit has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of difficulty.i would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as i assure you that the necessary action gas been taken to rectify the lack of service you should have receive.unfortunately there was an error in your reservation regarding your arrival date. i am unable to identify where the oversight originated through my investigation however i regret that youwere inconvenienced.sincerely,alfred zhuangfront office managerdear sir or madam:with renewed apologies.yours sincerelyalfred zhuangfront office managermr. ulrich niemann.directorpeople-people exchange co.dear sir or madam:friday 22nd septembermany thanks for your fax dated 7th september address to general manager concerning the problems you experienced during your last visit from 29th-30th august. mr. ford, our general manager is away on leave at present and therefore i have taken the liberty of replying to you on his behalf.mr. niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those golden circle members who are eligible for upgrades may book through any channel, subject of course to room availability. i have subsequently taken appropriate steps to ensure that none of our other eligible golden circle guests are similarly inconvenienced in future.basic courtesy and i assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.it is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore i thank you for taking the time to put pen top paper.regardsalfred zhuangfront office manager篇二：酒店英语常用口语：禁止规定和道歉用语酒店英语：禁止规定和征询意见每个酒店里都有一些禁止规定。

酒店英文道歉信（实用版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的实用资料，如规章制度、作文大全、教案大全、合同范本、实习总结、演讲稿、心得体会、活动方案、工作计划、其他资料等等，想了解不同资料格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor.I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, the shop provides you with various types of practical information, such as rules and regulations, composition, teaching plan, contract template, internship summary, speech, experience, activity program, work plan, other information, etc., want to know different data formats and writing methods, please pay attention!酒店英文道歉信酒店英文道歉信集锦5篇在平时的学习、工作中，道歉信的使用频率越来越高，写道歉信时要注意说明情况与理由，实事求是，简明扼要。

酒店的英文道歉信酒店的英文道歉信在当今社会生活中，道歉信的使用频率越来越高，道歉信都有实事求是，简明扼要的特点。

在写之前，可以先参考范文，以下是小编精心整理的酒店的英文道歉信，欢迎阅读与收藏。

酒店的英文道歉信1Dear guests:A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.We can recommend you to the same class with us in the hotel, and I don't know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.I wish you have a good time!酒店的英文道歉信2Dear customer：I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty thatday have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.酒店的英文道歉信3dear :i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame.i was so careless with my things. this is a warning to me to be more careful in the future.yours truly,。

作为一个专业的酒店行业从业者，为客人提供高质量的服务是我们义不容辞的责任。

但是，有时候由于一些意外情况或者我们自己的错误，我们可能不能够完全满足客人的需求或期望，这时候我们需要向客人道歉并再次确认我们对服务品质的承诺。

下面给大家示例五篇关于酒店英文道歉信的范文，供大家参考。

1.道歉信范文一Dear Mr. / Ms. （客人姓名）,Thank you for staying at our hotel. We are sorry to learn that your recent experience did not live up to your expectations. We aredeeply sorry for this inconvenience, and would like to express our sincere apologies for any inconvenience caused.We take full responsibility for the problems you experienced, and we assure you that steps have been taken to ensure it will not happen again in the future. In addition, we would like to offer you a complimentary upgrade on your next stay at our hotel as a gesture of our commitment to improving our service quality.Please do not hesitate to contact us directly if there is anything else we can do to make your experience with us a more positive one. Yours sincerely,（酒店经理名字）2.道歉信范文二Dear Mr. / Ms. （客人姓名）,I would like to express our sincerest apologies for theinconvenience caused during your recent stay at our hotel. We are committed to providing you with the best possible experience, and we regret that we fell short on this occasion.We have taken the necessary steps to address the issues that you encountered, and we can assure you that we are fully committed to delivering the high-quality service our guests expect from us. In recognition of the problems you experienced, we would like to offer you a complimentary night on your next stay with us.Thank you again for your feedback, and please feel free to contact us directly with any further concerns or feedback you may have. Sincerely,（酒店经理名字）3.道歉信范文三Dear Mr. / Ms. （客人姓名）,Please accept our sincerest apologies for the incident that you experienced during your recent stay at our hotel. We understand that this must have been a frustrating experience for you, and we want you to know that we take full responsibility for what happened.We take all guest feedback seriously, and we have already takensteps to ensure that a situation like this does not arise again in the future. As a token of our appreciation for your patience, we would like to offer you a complimentary night's stay on your next visit to our hotel.Thank you for bringing this matter to our attention, and please feel free to contact us directly if you have any further concerns. Sincerely,（酒店经理名字）4.道歉信范文四Dear Mr. / Ms. （客人姓名）,We are writing to apologize for the inconvenience you experienced during your recent stay with us. We take our guests' comfort and satisfaction seriously, and we are deeply sorry that we failed tomeet your expectations on this occasion.Since receiving your complaint, we have taken immediate action to identify and address the issues you raised, and we can assure youthat we are committed to providing the best possible service to allof our guests. As a token of our appreciation for your patience, we would like to offer you a complimentary night's stay on your nextvisit to our hotel.Thank you for bringing this matter to our attention, and please donot hesitate to contact us directly if you have any further concerns. Sincerely,（酒店经理名字）5.道歉信范文五Dear Mr. / Ms. （客人姓名）,We take great pride in providing our guests with the highest quality service, and we are sorry to learn that we fell short of your expectations during your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience you experienced.We have taken immediate action to address the issues you raised, and we can assure you that our entire team is committed to providing the best possible service to our guests. As a token of our appreciationfor your patience, we would like to offer you a complimentarynight's stay on your next visit to our hotel.Thank you for bringing this matter to our attention, and pleasedon't hesitate to contact us directly if you have any further concerns.Sincerely,（酒店经理名字）总结道歉信是酒店行业中一个非常重要的文件，有助于改善客人的不满和提升服务质量。

2021年酒店英文道歉信三篇酒店英文道歉信篇1ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity.yours sincerely,酒店英文道歉信篇2Dear customer,Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.I'm really sorry that I didn't check with you before making such incomsiderate arrangement .All I can say is that it won't happen again. Sincerely,酒店英文道歉信篇3Mr. Ulrich Niemann.DirectorPeople-People Exchange Co.Dear Sir or Madam: Friday 22nd SeptemberMany thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.It is only through feedback such as your own that we can judge ourselves honestly and enhance the overallexperience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.RegardsAlfred ZhuangFront Office Manager。

Word格式 I A4打印 I 内容可修改酒店英文道歉信范本6篇Hotel English apology letter编订：JinTai College酒店英文道歉信范本6篇前言：道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。

本文档根据道歉信内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。

本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】1、篇章1：酒店英文道歉信范文2、篇章2：酒店英文道歉信范文3、篇章3：酒店英文道歉信范文4、篇章4：英语道歉信的格式文档5、篇章5：英文道歉信文档6、篇章6：英文道歉信文档道歉言语行为在社会生活中是一种极为常见的言语行为，你了解酒店英文道歉信该怎么写吗?下面小泰为大家带来一些酒店英文道歉信，希望对你有所帮助!篇章1:酒店英文道歉信范文November 03, 1999Mr. Shen Nan PingFlat 20F, Block 1Robinson Heights8 Robinson RoadHong KongDear Mr. ShenWe are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amountIndicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.Once again, our most sincere apologies and welook forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.Your sincerelyFront Office Manager.篇章2:酒店英文道歉信范文【按住Ctrl键点此返回目录】Dear Ms. Iwasaki,Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediateimprovement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been deleted. We understand that you may requested the King Size room but actually we could not satisfy your request.篇章3:酒店英文道歉信范文【按住Ctrl键点此返回目录】Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.May the year of the Rabbit bring you joy and prosperity.Yours Sincerely,Alfred ZhuangFront Office Manager篇章4:英语道歉信的格式文档【按住Ctrl键点此返回目录】开头：简单交代对何事进行道歉正文：解释事情发生的原因，消除误会或矛盾。

关于酒店英文抱歉信范文5篇作为一种改善和增进人与人之间关系的文本,你了解酒店英文抱歉信该怎么写吗?下面就让带大家看看一系列的酒店英文抱歉信。

望大家采纳。

Dear Mr. LiIt has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999Your experien was one of difficulty.I would like to express my sin re apologies for the poor attitude of our re ptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the ne ssary action gas been taken to rectify the lack of servi you should have re ive.Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenien d.Mr. Li, I do hope that I can assure you that your negative experien was an isolated incident, I look forward to weling you back in very near future so that we can restore your confiden in the product and servi of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Bei g.Sin rely,Alfred ZhuangFront Offi ManagerDear Sir or Madam:The Management of China World Hotel wish to extend its sin rest apologies for the inconvenien you were caused as we were unable top aommodate you on your arrival. This is not the nor l nner in which we handle our guest's reservation and we regret any undue inconvenien you were caused as result.We hope you found the aommodation at Bei g international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be fortable one.Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y weling you back to China World Hotel soon.With renewed apologies.Yours Sin relyAlfred ZhuangFront Offi ManagerMr. Ulrich Nie nn.DirectorPeople-People Exchange Co.Dear Sir or Madam: Friday 22nd SeptemberMany thanks for your fax dated 7th September address to General Manager con rning the problems you experien d during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.Mr. Nie nn, please aept our sin re apologies for the problems you have experien d - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades y book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenien d in future.I have also noted your ments con rning our housekeeping Staff and their lack of English and basic courtesy and I assure youthat we will be intensifying our training efforts in both those areas in an effort to improve our standards.It is only through feedback such as your own that we can judge ourselves honestly and enhan the overall experien for you, our valued guest and therefore I thank you for taking the time to put pen top paper.We are nor lly very proud of the servi which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one night's plimentary aommodation when next you visit Bei g. To this end, I would be grateful if would contact me personally and I will gladly ke the ne ssary arrangements on your behalf along with any specific requirements you y have.My apologies on again and I look forward to weling you back to China world Hotel in the near future.RegardsAlfred ZhuangFront Offi ManagerMs. MITSUKO IWASAKI3-16-6-804, HIGASHISUNAKOTO-KUTOKYO, 136-0074Dear Ms. Iwasaki,Thank you for your positive ments regarding your experien while staying with the Westin Shanghai.At the outset, please aept our most sin re apologies for the inconvenien caused. Kindly rest assures that your con rn has been well taken and municated to all con rned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the oute for your referen .Upon your arrival, our agent failed to locate your reservation. We sin rely apology as our associate obviously mistakenly implemented the standard checking in pro dure. The reservation for you and Ms. Hinako Muto were de early November, and never been deleted. We understand that you y requested the King Size room but actually we could not satisfy yourMr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of servi . We hope you will indulge us on this oasion and allow us to redeem ourselves by wele you back in the near future.May the year of the Rabbit bring you joy and prosperity.Yours Sin rely,Alfred ZhuangFront Offi ManagerDear Mr. ShuI would like to thank you for choosing the China World Hotel for your re ntly stay.On behalf of nagement and staff, please aept my sin re apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper.during your stay with us on 01- 08th Nov.As our valued guest, your ments and feedback are of utmost importan to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confiden in the quality servi upon which the Golden Circle stands.My apologize on again and thank you for taking time to bring this tter to our attention.We are looking forward to wele you back to hotel again if you would like to give us chan to correct our mistake.Should you have any inquiries, please feel free to contact me.Kind and best regards.Alfred ZhuangFront Offi Manager.模板,内容仅供参考。

酒店的英文道歉信范文（最新版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如道歉信、介绍信、感谢信、自荐信、邀请函、求职信、表扬信、慰问信、报告总结、工作计划、作文大全、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor.I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!In addition, this shop provides you with various types of classic sample essays, such as apology letter, introduction letter, thank you letter, self-recommendation letter, invitation letter, cover letter, commendation letter, condolence letter, report summary, work plan, essay collection, and other sample essays Wait, if you want to know the format and writing of different sample essays, stay tuned!酒店的英文道歉信范文酒店给顾客添麻烦了，应该写信道歉。

2023年有关酒店英文道歉信4篇酒店英文道歉信篇1Dear Mr. LiIt has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999Your experience was one of difficulty.I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.Sincerely,Alfred ZhuangFront Office Manager酒店英文道歉信篇2ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your may the year of the rabbit bring you joy and prosperity.yours sincerely,酒店英文道歉信篇3Dear __X:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place forservices . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager酒店英文道歉信篇4dear __x:i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.RegardsAlfred ZhuangFront Office Manager。

酒店客房道歉信英文酒店客房道歉信英文篇一 Mr. Cheung,Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.May the year of the Rabbit bring you joy and prosperity. Yours Sincerely,Alfred ZhuangFront Office Manager酒店客房道歉信英文篇二 Dear Mr. LiIt has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999Your experience was one of difficulty.I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive. 1/ 3Unfortunately there was an error in your reservationregarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing. Sincerely,Alfred ZhuangFront Office Manager酒店客房道歉信英文篇三 Dear Ms. Iwasaki,Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues youbought out. Please allow us to explain the outcome for your 2/ 3reference.Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been deleted. We understand that you may requested the King Size room but actually we could not satisfy your request.3/ 3。

2021年酒店英文道歉信3篇酒店英文道歉信篇1ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity.yours sincerely,酒店英文道歉信篇2Mr. Ulrich Niemann.DirectorPeople-People Exchange Co.Dear Sir or Madam: Friday 22nd SeptemberMany thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.I have also noted your comments concerning our housekeeping Staff and their lack of English and basiccourtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.RegardsAlfred ZhuangFront Office Manager酒店英文道歉信篇3Dear __X:We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager。