EMPLOYEE BENEFIT

［2022春期］3938国开电大专科《管理英语2》期末一体化考试题库说明:题目为随机组合。

第一大题交际用语第一类:首句为空白的试题［首字母E］------- 9一Everything is going smoothly.［答案］How is everything going?［首字母I］------- 9一J have worked for IBM for 3 years.［答案］What is your working experience? ------- 9一In total,it should be about 15,000 RMB for the three-day training J 答案］How much have you budgeted for the training?------- 9一Jt costs us ten thousand dollars* ［答案］How much does the printing of the annual report cost?------- 9一It might be a good idea to read some simplified books first* ［答案］What books would you recommend?------- 9一Jt will be held on the 3rd floor of Shakir at on Hotel.［答案］What is the address of your speech?9一Jt will take at least two weeks.［答案］How soon will you finish our annual report?［首字母M］------- 9—My name is Helen,and I was born in 1980.My major was electrical engineering.［答案］Tell me your name9please.—My name is Helen,and I was born in 1980.My major was electrical engineering.［答案］Tell me a little bit about yourself,please.［首字母N］一Neither do LLook at our communityjt is such a mess* ［答案］I really don*t think our service center is satisfying.［首字母T］------- 9一hat's great!［答案］How about going to dinner at the Mexican restaurant tonight------- 9—Twice a week* ［答案］How often do you use our company*s product第二类:次句为空白的试题［首字母A］一Any suggestions for the project?一_______________ ［答案］I advise you to put more hands in this project.［首字母c］一Can you go skating with us this afternoon?一Sorry ］ can't.I take care of my little sister at home* ［答案］have to 一Can you stay here longer?一 ,but I have to be back tomorrow.［答案］rd love to一Custome 亡We have ordered for almost one hour.Why is it so hard to get ourdishes ready in your restaurant?一Waiter: •［答案］I, m really sorry about that.［首字母D］' '一Did the medicine make you feel better?一No.The more , I feel.［答案］medicine I take:the worse —Do you mind if I record your lecture?一 Go ahead.［答案］Not at all.［首字母G］—Good morning,Sunshine Community Center! May I help you?一［答案］I need a plumber to repair the water pipe in my kitchen.［首字母H］一Have you ever been to Tokyo?一［答案］No,but I hope to go there next year.ello,is that service center? The elevator of our apartment doesn't work.一［答案JSorryJll have it checked out at once.［i,Helen,Bl have an interview tomorrow. Pm afraid I can't make it. ——［答案］Sure,you can. Take it easy.一How are you feeling now?一［答案］Much better.一How did your talk with the community resident go?He seemed to accept my explanation,but he didn't sign his name here* ［答案］Fm not sure.一low do you like living in Beijing?一［答案］I love it.Beijing is such a beautiful city一low do you think of the theme of our event? 一［答案］If s pretty good.一How long will you be away from Italy?一［答案］About a month.一How's your mother doing?一［答案］She is very well.一I am sorry. Now what were we talking about?一［答案］You were saying that you used to be a teacher.一I was worried about my math,but Mr. White gave mean A.一［答案］Congratulations!一I'm terribly sorry that Pve spilled some coffee on the table.一［答案］It doesift matter.［音季每L］一Let's make plan first for our events,shall we?—_______________ ［答案］OKJefsdoit.［音字母M］一May I ask you why you left the former company?［答案］Because I want to change my workingenvironment and seek new challenges.［首字母o］一()ur company is doing a customer service questionnaire.May I take you a moment?一［答案］By all means［音字母si一Should I leave earlier tomorrow morning?一［答案］Yes,ifs better to leave earlier to avoid the morning traffic.［首字母T］一Thank you very much for answering our questions.lt really helps our market research a lot.一［答案］It, s my pleasure.一This jacket is so good. ?一It's 200 yuan.I can give you special 20% discount on it.［答案］How much is it一What do you think of your mother's advice?一______________ ［答案］It doesift fit us A actually一What kind of event are you going to plan?一［答案］A birthday party for my brother.一What starting salary do you expect?一［答案］rd like to start at Y5000 a month.一What time does the train leave?一［答案］At half past five.一What's the matter with you?—［答案］I feel a bit sick.一What's the weather like in this area?—［答案］Ifs rainy.一What's your view on our questionnaire?一［答案］First of alLWe*d better change our question order.一Whose textbook is this?一It John's.It has his name on it.［答案］must be一Why do you look unhappy.Whats the matter?一［答案］Pm rather disappointed with the poor quality of the radio I've just bought.一Would you like to go to the concert with us?一,but I've promised to help Jim with his Chinese.Thank you all the same.［答案］I wish I could一Would you mind answering some questions about your annual report?一［答案］No,as long as it doesn*t take long一'ould you mind filling the questionnaire for me? ［2019 年7 月试题］［2020 年7月试题、2021年1月试题］一［答案］No problem.一Would you mind filling the questionnaire for me?一［答案］No problem.Just give me your questionnaire.一Your plan is perfect and I believe that it will be a great success.一［答案］Thank you very much.第二大题词汇与结构第一类:空在前面的试题［首字母A］a company really wants is a candidate has the right skills.［答案］What. • • that［首字母F］face-to-face interviews,questionnaires are cheaper for collecting data from a large number of respondents.［答案］Compared to［首字母T］the feedback is very helpful for planning future meetings and events.［答案］Gettingthe fog,we should have reached the annual meeting site on time.［答案］But for［首字母w］［首字母Y］you prepare cross training plans,you need to consider both the company benefits and the employee benefits.［答案］As第二类:空在中间的试题［首字母A］A new food market will in our community next month.［答案］be builtAccording to their feedback sheets,the participants are all with the training* ［答案］satisfiedAmerican young people would rather, advice from strangers.［答案］get Anyone who has worked here for over three years is for sick pay ［答案］eligibleAre you familiar the saying/'ifs not what you know,but who you know M?In event planning,networking is key!［答案］withAt the end of the day,you want all attendees your event to remember this key message that you've spent a long time reinforcing* ［答案］leaving［首字母c］ °Customers refuse to filling the questionnaire are not permitted to buy the product* ［答案］Who［首字母D］-Did the medicine make you feel better?-No.The more , I feel.［答案］medicine I take;the worse Does his absence to your work?［答案］make a difference［首字母H］He investor should be aware of the limitations of the financial statement analysis the annual report.［答案］based onHe is this company.［答案］in charge ofHe keeps on his focus on, money ［答案］makingHe says what he thinks and does what he wants to do, other people's feelings* ［答案］regardless ofHe was always in sharing his enormous knowledge.［答案］generousHer article is in her class.［答案］the bestHiring a good employ may cost much money and time, ,it can win much more for the company in future.［答案］howeverHiring the right employee you a thousand times over in high employee morale* ［答案］pays.* .backHis action is always with his words.［答案］consistentHow many players does a baseball team?［答案］consist of［首字母I］I didn't do last week.［答案］anythingI don't know .1 just arrived here two minutes ago.［答案］whafs going on I forgot my music-book and borrowed one from Lily* ［答案］to bringI have coffee breakfast time.［答案］atI like cooking for my friends in free time・［答案］myI would rather two weeks earlier.［答案］you had come hereFd like to that the staff member who served me didn't really seem to know what he was doing.［答案］point outJf I you,! more attention to the independent auditors1 report and financial statements in the annualreport* ［答案］were;would payIf I younger,! would buy the dress.［答案］wereI'm confident in these as long as we the needs of the community residents and improve our servicequality.［答案］keep an eye onFm writing to a position as a computer engineer in your company.［答案］apply forIt is only by agreeing with their view point and that you will resolve the situation and send the customeraway happy ［答案］suggesting a possible solution［首字母L］Let's our plan.［答案］startLook!［答案］Here comes the bus［首字母M］Melinda w川discuss the matter with John, is the representative of Sunshine Medical Center* ［答案］whoMore than 30 people the position.［答案］applied for［首字母o］One day,our dreams will reality.［答案］turn intoOur company will the customers9 suggestions.［答案］respond toQur workers have been checking the heating system since you calledus.Iyou it will perform wellsoon.［答案］assure［首字母p］Participants have the Productivity Analysis Worksheet.［答案］completed People find useful information from the annual report* ［答案］could ［首字母Q］Questionnaires are easy to .［答案］analyzeQuestionnaires are not suitable some people.［答案］for［首字母T］The candidate should dress in a manner that is appropriate to the position he is applying.［答案］for whichThe enemy has strengthened their position* ［答案］defensiveThe heating system of our apartment broke down so I made a call to the community service center.［答案］complaintThe investor should be aware of the limitations of the financial statement analysisthe annual report.［答案］based onThe Jiahe Community Service Center is about to service for residents.［答案］provideThe moment I got home,! found I my jacket on the playground* ［答案］had leftThe more information you can get, in your field* ［答案］the more competitive you will beThe music like the singing of a bird.［答案］soundsThe new year is just .［答案］around the cornerThe quality of questionnaire will how much information we know from our customers* ［答案］affectThe success of our event is to the sponsor* ［答案］relatedThe training is positive results on the job they are presently .［答案］bringing about,doingThese tips may help you avoid bad employees for your company.［答案］hiringThey have disagreement the plan of celebrating the founding of the community ［答案］onThey have learned about in recent years •［答案］hundreds of English wordsThey promised the car for us •［答案］to repaired［hey since last night.They are about to finish the wo 永.［答案］have been cleaning the system［his involves the high-level reasoning behind your intentions for the event* ［答案］identifyingUnder no circumstance to tell lies to the public.［答案］are the companies allowed［首字母w］We are under to finish the task within such limited time* ［答案］pressure We feel with the inconvenience the service center brought us* ［答案］disappointedWe have to our annual work report to the manager next week.［答案］hand inWe need to carry out a proper of the new system* ［答案］evaluationWe should keep in mind the feedback is very helpful for planning future meetings and events.［答案］thatWe should take the degree account when we recruit a new secretary •［答案］intoWe think that Smith should be told about his condition as soon as possible.［答案］physicalWe 300 copies,and 240 were returned in the end.［答案］handed outWe it very much that you f ve come to give us a timely ride.Otherwise we would miss the train.［答案］appreciateWhen reading the annual report,we should look out the areas where the company did not comply with the regulations.［答案］forWhen stating problems,we can make a with those from last year* ［答案］comparisonWhen 一different cultures,we often pay attention only to the differences without noticing the many similarities •［答案］comparingWhere are you used to vegetables?［答案］buying-Whose textbook is this?-It John's.It has his name on if ［答案］must beWrite the telephone number down you forget* ［答案］in case［首字母Y］°t ou also should send a resume the employer know more information about you* ［答案］to letYou can try these methods to keep your interview anxiety control.［答案］underYou had better a doctor as soon as possible.［答案］seeYou must the annual certification of employment online within 15 days.［答案］submitVou need to those questionnaire papers for your company.［答案］hand out You'd better have your hair before going to your friend's wedding* ［答案］cutYour long-term success in event planning will be based the experience you had* ［答案］on第三大题阅读理解选择题［首字母A］An annual report provides} 1 jinformation about an organization.People read annual reports in different ways.Some even{2}to start at the back and work their way to the beginning.lt makes (3 ［difference how L ［答案］eful & ［答案］A.prefer 为答案］C.no& ［答案］B.both 丢［答案］B.without［首字母 A ］Angry customers tend to aim their dissatisfaction and complaints at staff members.If this happens to you,you should remember that they are actually expressing their dissatisfaction about the company21.At whom do angry customers tend to aim their dissatisfaction and complaints? ［答案］A.Staff members.22.When a customer shouts rudely at you,you should.［答案］C.keep calm and listen carefully to the customer23.The underlined sentence A Use your ears more than your mouth^means ［答案］B.You should listen more than you speak24.When dealing with an angry customer,which is NOT the right attitude?［答案］C.Be am used.25.Which of the following statements is true according to the passage?［答案］C.You should relax yourself and try to understand the angry customers.［首字母E］Everyone wants to healthy and happy.When illness does come,the whole family is{1}.Many adjustments （调整）have to be made{2}the family routine （日常工作）needn't be disturbed completely .Often it canU 答案］B.affected答案］C.but勿答案］A.strain虫［答案］C.assumed金［答案］A.consequently［首字母F］If you take the following steps,you can make a satisfactory annual report. And your boss and other supporters w川be impressed.l.Do you have to gather all the information since you entered the company before writing the annual report?［答案］B.No.2.1s it reasonable to include everything of the company in order to make the annual report informative?［答案］B.No.3.What does the underlined phrase Less is more mean?［答案］ ing fewer words A making fewer parts A and so on,is simpler A and more efficient than the opposite.4.Which is NOT TURE for the functions of the visuals and charts?［答案］C.They can make the report harder to be understood.5.How many steps should you take to make your report impressive?［答案］C.Four ［首字母I J Imagine this situation:you have bought a faulty item from a shop and you take(l}back to complain.You go directly to the shop assistant and tell them your problem.They say they cannot help you,也makes you angrier,to the point perhaps where you start insulting the poor shop assistant.RESULT:ThisU答案］B.it% ［答案］A.which为答案］C.favours£ ［答案］A.as［［答案］B.with［首字母M ］Mary began playing the violin when she was only six.Her father came across a really old instrument at his aunt's house,and he brought it back home with him.Mary loved it and immediately tried to1 .Mary's father •［答案］C.got the violin from his aunt2.Mary began to need a better violin when she was about .［答案］B.ll3.The man at the concert told Mary's parents that •［答案］A .she had real talent4.Mary .when she was 16.［答案］B.set up her own group5.Eric Sound was the name of •［答案］B.Mary's music group［首字母P］PPHC and Goose neck are two organizations that do similar community work.Each has hired a new staff member to make contact with and provide services to new parents.1.What are PPHC and Goose neck?［答案］C.They are two organizations that do similar community work.2.Which degree does Elaine have?［答案］A.Psychology degree.3.Which of the following statements is TRUE according to the passage?［答案］B.Mark has a clear idea of his job after the training.4.How is Mark trained to be prepared for his work?［答案］C.Both A and B.5.What is the main idea of the passage?［答案］ A.The importance of training. ［首字母Q ］Questionnaires can be a simple way to get to knowyour audience's opinions.Though it isl.T he questionnaire contains following elements except?［答案］C.Address 2.1n order to keep your questionnaire visually attractive,you should •［答案］C.Leave enough spacebetween questions and sections.3.You should start your questionnaire with questions and then move to ones.［答M ］ A.general,specific4.What could be the best title for this passage?［答案］A.Designing an Effective Questionnaire.5.Which of the following statements is NOT correct?［答案］B.Open • ended questions cannot provide more detailed information,so you'd better not use too many open-ended questions in one questionnaire.［首字母S］ Stress around interviews is often influenced by our assumptions we make to ourselves about the process.Countering anxiety-provoking thoughts can help to lower levels of anxiety.I just messed up that1 .What often influences the stress around interviews according to the passage?［答案］B.Anxiety-provoking thoughts2.Does one poor answer in an interview influence a candidate to get a job?［答案］B.No.3.Can imagining success help a candidate to lower levels of anxiety?［答案］A • Yes.4.How can we reduce our stress around interviews?［答案］A.Breathe deeply5.When should we go to see a doctor according the author?［答案］C.When we have too much stress around interview.［首字母S］ Successful and memorable events don!t just anizing and holding an event takes planning.Whether it's an anniversary,a sporting event or a retirement party,and no matter how much time you have,your event f s success is in the details.1 .Which of the following statement is NOT true according to the passage?［答案］C.Know the limitation means you should know the audience's limitation.2.Which is not the factor of holding a successful event?［答案］C.A invitation3.According to the passage,what is the key factor to make your event successful? ［答案］B.Details.4.What is the best title for this passage?［答案］C.How to plan successful events.5.What is the purpose of making list of details?［答案］A.Make sure not overlook things［首字母s］ Successful events don f t just happen - they're the resultof{l}.The{2}the event,the bigger theU 答案］B.planningW ［答案JA.bigge为答案］C.miss虫［答案］C. Whether9 ［答案］B.appeal to［首字母T ］The qualities of a good questionnaire It should be noted that one does not start by( 1 jquestions.Firstly.we have to decide1 what are the things one needs to know from the respondent in order toL ［答案］A.writing& ［答案］A.Secondly［答案］C.In order to& ［答案］B.In a word丢［答案］A.help［首字母T］ There are more ants than any other kinds of land animals in the world.They range from 0.1 to1 inch long and are usually yellow,brown,red,or black.Ants live in societies in which they depend on one 1 .Which kind of ants is not regarded as the main types of ants in general?［答案］Soldier ants.2.According to the passage,what do we learn about the ants' enemies?［答案］They are of many kinds.3.The red ants attack the black ants1 home because.［答案］they don*t have workers of their own4.According the passage, which of the following statements is TRUE?［答案］Ants are useful to human on some conditions.5.The main purpose of the passage is to* ［答案］explain some information about ants［首字母T］ The houses we live in are very important.They keep us from being cold in the winter and hot in the summer.In the winter they keep out the snow.They also keep out the wind.Even if it is blowing outside,we21.Which of the following is NOT mentioned in the passage?［答案］B.Families and friends live in the same house.22.According to the passage,the house can keep out ［答案］C.the wind and the snow23.Houses are in sizes and many ways ［答案］C.different24.Which of the following is probably NOT the thing used to build houses?［答案］B.cotton25.From the passage we can infer that people ［答案］A • in hot places like to live the lightly-built houses to get heat［首字母T］ The houses we live in are veryJjJ.They keep us from being cold in the winter and hot in the summer.In the winter they keep out of the snow.They also keep out the wind.Even if it is blowing outside,weL ［答案］B.important & ［答案］C. where d ［答案］A.care for £ ［答案］B.sizes答案］C.built［首字母T ］The old saying practice makes perfect applies to interviewing too.Conduct practice interviews with a friend or family member,and ask for their feedback.You can also record or videotape your responses(l}you can review your answers and check your body language.Prepare answers to commonly (2j interview questions.Doing so will help you analyze your background and qualifications for the position.L ［答案］A.so& ［答案］C.asked［答案］B.simply虫［答案］C. whether9 ［答案］B.confidence［首字母W ］Want to keep your staff motivated about learning new concepts? The quality and variety of the employee training you provide are keys for motivation.Reasons to(l}employee training are many,from new-hire顼答案］A.offer答案］C. Whatever［答案］B.ultimately £［答案］B.needed I ［答案］C.continuing第三大题阅读理解判断题［首字母A］ An annual report of a company provides information about its business performance for certain people.These people include the investors,potential investors and other stakeholders .From the report,people can understand the company's business scope,recent situation and future development.The main parts of an annual report usually include chairman's letter,financial statements and operation analysis.1.An annual report of a company provides some information about its business performance for certain people.［答案］T2.People can know everything of the company from the annual report* ［答案］F3.An annual report usually includes chairman's letter,financial statements andoperation analysis* ［答案］T4. A chairman's letter should include the strategic direction moving forward* ［答案］T5.This passage is mainly about the main parts of an annual report* ［答案］T ［首字母C］ Cross training is training an employee to do a different part of the organization's work. Training worker A to do the task that worker B does and training B to do A's task is cross training. Cross training is good26.Cross training is training an employee to do a different job in a different company ［答案］F27.Cross training is beneficial not only for managers but also for employees* ［答案］T28.Cross training can apply to almost any position and almost any industry.［答案］T29.Not all employees are suitable to be cross trained* ［答案］T30.You can decide which employees to be cross trained according to their age* ［答案］F［首字母C］ Cross training is training an employee to do a different part of the organization's work.Training worker A to do the task that worker B does and training B to do A's task is cross training.Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done.On the other26.Cross training is training an employee to do a different job in a different company ［答案］F27.Cross training is beneficial not only for managers but also for employees.［答案］T28.Cross training can apply to almost any position and almost any industry ［答案］T29.When you prepare cross training plans,the only consideration is the company benefits •［答案］F30.You can decide which employees to be cross trained according to their age*［答案］F［首字母F］ Feedback from your customers is very important.The more information you have from them, the more competitive you will be in your field.The following techniques will help you know what the customers think of your business.26.Hotel customers and hotel staff think the same about breakfast* ［答案］F27.A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.［答案］T28.1t f s not necessary to know about the customers' needs and preferences* ［答案］F29.Questionnaires are useful in getting feedback from customers.［答案］T30.Front-line staff have nothing to do with improving customer service* ［答案］F［首字母G］ Good communication skills are the key to success in life,work and relationships,Without effective communication7^ message can turn into error,misunderstanding,frustration,or even disaster by being misinterpreted or poorly delivered.26.A message must be understood,interpreted or delivered correctly with communication* ［答案］F27.When you talk with others you can pay little attention to your body language* ［答案］F28.The better you are able to understand others,the better your ability to communicate* ［答案］F29.Before stating your opinions,you*d better let the speaker finish his or her talking first J 答案］T30.Don’t argue or debate with others if you feel angry or displeased.［答案］T ［首字母H］ Hiring the right employee is a challenging process for a company. A bad hire not just wastes your time and money, but also impacts the team spirit and company morale.A good hire, however, pays you26.Hiring the wrong employee is expensive,costly to a company,and time consuming* ［答案］T27.A company has to spend a lot of money hiring a right employee* ［答案］F28.An advertisement with a clear target will make all candidates lose courage* ［答案］F29.Well designed interview questions can help you know more about the candidates,［答案］T30.Work experience is one of the primary things for an employer to verify in background checking.［答案］T ［首字母l］ If you take the following steps,you can make a satisfactory annual report.And your boss and other supporters will be impressed.26.Before writing the report,you should gather all the work you have done over the past year* ［答案］T27.The contents of the report should be selective.［答案］T28.The idiom"a picture is worth a thousand words A is appropriate here* ［答案］T29.The application of visuals and charts can make the report more boring* ［答案］F30.Ending the report with a strong call to action will offend he readers.［答案］F ［首字母O ］One morning,Wu Liang discovered that her classroom hadchanged.She found that the desks were no longer in rows,but pushed together to make eight bigger desks.She was so excited about it for the first 26.lt was easier for Wu Liang to discuss with other students in class after the new classroom arrangement.［答案］T27.The school made the reform in order to offer students more seats to study ［答案］F28.The reform has demanded more from teachers•［答案］T29.Wu Liang and her classmates like the new classroom arrangement* ［答案］F30.The best title of this passage maybe New Look in Class ［答案］T［首字母Q 或E］QUESTIONNAIRES: AD VANTAGES &amp: DIS ADVANTAGESEvery coin has two sides and questionnaires are no different.With questionnaires,the advantages outweigh the disadvantages.1.The advantages of questionnaire are more than disadvantages •［答案］T2.Questionnaire is the cheapest way for collecting data from respondents J 答案］F3.Questionnaires have the advantage of being analyzed easily through the computer software* ［答案］T4.Questionnaire is suitable for everyone* ［答案］F5.The respondent is usually the same person you sent the questionnaire to.［答案］T［首字母S ］Sixteen years ago I learned this lesson in the back of a New York City taxicab.Here f s what happened.I hopped in a taxi,and we took off for Grand Central Station,We were driving in the right lane26.0ne day the taxi almost hit another car* ［答案］T27.The author dumped some garbage in front of his car.［答案］F28.Many people like to drive garbage trucks.［答案］T29.The author used to have a lot of money ［答案］F3O.If people'Mump garbage A on you,try your best to persuade them not to do that again.［答案］F［首字母U 或S］ USE THESE 5 (OF 10) TIPS TO START YOUR EVENT PLANNING CAREER STEP 1 -Get experience and volunteer your time in different event services.There are so many aspects of events including,working for a graduation event,a sports competition,volunteering for nonprofits,and working for an established event planner. Your long-term success in event。

1员工多样性的含义和对组织绩效的积极意义1.1员工多样性的含义和形式在组织中，员工是组织最具价值的资源之一，随着经济全球化的推进，劳动力在国际市场中流动更加频繁。

全球劳动力的变化主要呈现以下几个特点：第一，全球人口继续增长，但人口进入低增长时代；第二，全球生育水平继续下降；第三，人口寿命继续延长；第四，人口结构继续老化。

当前，中国的老龄化率为12.0%，在全世界排第57位；预计2035年为20.7%，在全世界排第44位；2050年为26.1%，排第33位[1]。

劳动力的巨大变化促使管理者需要更加深入了解员工，合理配置人力资源，优化组织结构，从而提高组织绩效。

组织的员工存在着明显差异的同时也具备一些相同的特点，在管理学领域，这被称为员工多样性。

员工多样性不容忽视，保护好员工多样性有利于组织提高绩效，达到既定的目标。

国外许多学者都对员工多样性有着深刻的研究，其含义也不尽相同，其中Harrison、Price和Bell（1998）认为多样性指感知多样性，即人们感知到的在某些方面别人与自己的情况不同。

员工多样性包含了表层多样性和深度多样性。

其中表层多样性通常是指可以轻易被察觉的员工之间的区别，例如身型、种族、性别、年龄、残疾和健全等。

这些表层的特征往往可以触发特定的刻板印象但不一定表明员工在思考和处理问题上存在差异。

而深度多样性包含了一些需要进一步了解才能发现的差异，例如宗教信仰、价值观、个性、行事方式等。

员工多样性有许多种形式，所有这些形式都有可能对管理产生潜在的影响。

1.2员工多样性对组织绩效的积极意义员工多样性在组织管理实践中被证实在人员管理、组织绩效和战略管理这三方面具有积极意义。

1.2.1人员管理对于人员管理来说，管理者重视和保护员工多样性有利于组织持续留住和吸引有才能的多元化人才，并且最大化利用这些人才为组织带来的好处。

拥有多元化文化背景的员工能为工作团队带来不同的视角，在讨论和解决问题时带来创意。

HR专业词汇B部分：bargin unit: 谈判单位——工会被授权代表的雇员群体。

behavior modeling：行为模拟——受训者进行管理者角色扮演，并提供反馈与评价。

BARS（behaviorally anchored rating scale）：关键时间描述法与量化评价技术相结合的绩效评价技术。

benchmark job：基准职位——用于确定工资等级的工作。

benefits：福利。

bias: 偏见——由于员工的非绩效因素而影响对其绩效评价的不良取向。

BFOQ（bona fide occupational qualification）：合法职业资格。

boycott：联合抵制——雇员及其他一些利益集团拒绝购买或者使用雇主产品的做法。

bumping/layoff procedures：工作替换/临时解雇程序：淡季时谁将被解雇的程序性规定，这有助于保护资历深的员工。

burnout：过劳死——爱护生命，当心！！！business necessity：经营必需——对种种雇佣程序、工具是必要、有效的证明。

C部分：candidate-order error：候选人次序错误——大家都明白的了，假如你前面的候选人很强，那你就很惨啦。

由于次序影响主考官推断形成的错误。

capital accumulation programs：资本积存计划——就是针对高层经理人的股权激励。

career anchors: 职业锚career cycle：职业周期career planning and development：职业规划与职业进展。

case study method：案例研究法central tendency：居中趋势——大家的激效评价都趋向与中的一种情况。

citations: 传讯——当事人违反法律，对他发出的通知。

classes：等级——按工作的不一致要求划分等级。

classification (or grading) method：归类（或者分级）法——将工作划分为不一致群体类别的方法。

英语作文-福利审批手续申请Approval Procedure for Employee Welfare Benefits。

In today's competitive job market, providing attractive employee welfare benefits is crucial for attracting and retaining top talent. Welfare benefits not only enhance job satisfaction but also contribute to the overall well-being of employees. This document outlines the procedure for approving employee welfare benefits within our organization.1. Introduction。

Employee welfare benefits play a significant role in fostering a positive work environment and enhancing employee morale. These benefits encompass a wide range of offerings, including healthcare plans, retirement savings programs, flexible work arrangements, wellness programs, and more. As an organization committed to the well-being of our employees, it is essential to have a streamlined procedure for evaluating and approving these benefits.2. Request Submission。

英文合同转让条款的写作、翻译和研究英文合同翻译因其专业性、复杂性、严密性一直是英文翻译中的一大难点，下面小编就为您分享一些关于英文合同转让条款的写作、翻译的知识。

一、转让条款的定义及基本内涵转让条款订明合同中规定的权利（rights）、利益（benefits）、责任（duties）以及义务（obligations）是否可以全部转让或部分转让，以及在什么情况下可以转让。

该条款有时跟“继承人及转让”（“successors and assign”）的通用条款合并在一起或置放在其名下。

大多数国家的法律都允许合同权利和义务的转让，但转让的条件会因合同性质不同和各方特殊的利益需要而有所差异。

根据common law is common sense的基本原理，人有生老病死，公司（法人）有兴盛衰败，因此，尚未完全履行或只有部分履行的合同应允许转让。

如果某份合同一定要签署人本人完全自行履行，那世间恐怕很少有人敢签订合同。

但任何合同也不都是可以随便转让的。

合同当事人一般都希望跟自己熟悉的或几经磨合才达成共识的“原配”合作；在不得不转让的情况下，转让必须得到非转让方的同意，并且还要求转让方满足一定的条件。

合同中具体可转让的内容包括合同本身或其项下的权利、利益、责任以及义务。

在多数情况下，这一部分的内容置放在不得转让 (NO ASSIGNMENT) 的小标题之下，这是把丑话说在前。

其实，还有不少转让条款是放在合同转让（ASSIGNMENT）小标题之下的，但其内容往往“名不符实”: 转让条款仍然会包含不可转让的规定。

assignment写作二、转让条款的基本句型和关键用词/语（一）转让或不得转让的句式1. Party A (shall) be free to assign its rights hereof to the third party.2. The parties may not assign this Agreement.3. Neither this Agreement nor any of the rights，interests or obligations... shall be assigned，in whole or in part.4. Neither party shall have the right to assign or transfer any duties，rights or obligations.5. Any purported transfer，assignment or delegation by either party without the appropriate prior written approval shall be null and void and of no force or effect.6. This Agreement is personal to...who may not assign or delegate any of Employee’s rights or obligations hereunder.（二）转让条件1. If Party A’s assignee assumes all the obligations of PartyA hereunder and sends written notice of the assignment to attesting.2. ...continues to be liable for the performance of its obligations.3. ...except that the Company may assign the Agreement to its successor.4. ...without prior written consent of the other party.5. ...shall not be unreasonably withheld.6. ... Subject to the foregoing/Notwithstanding the foregoing.（三）转让方法及其他1. by operation of law or otherwise，by way of merger or consolidation or the acquisition of substantially all of thebusiness and assets of the assigning party relating to the Agreement.2. this Agreement shall inure to the benefit of the respective Parties，their heirs，executors，administrators，successors and assignees.3. to execute a general release of Party from claims or liabilities of Party A under this Agreement.有一定经验的作者或译者，利用这些“零部件”就可以“组装”出各种转让条款；但他们往往很难确定哪些写法是流行的、哪些是过时的、哪些在语言风格上是得体的、哪些已经迂腐。

文献信息文献标题：Factors Influencing Employee Job Satisfaction: A Conceptual Analysis（员工工作满意度影响因素的概念分析）文献作者及出处：Hee O C, Yan L H, Rizal A M, et al. Factors Influencing Employee Job Satisfaction: A Conceptual Analysis[J]. International Journal of Academic Research in Business and Social Sciences, 2018,8(6),331-340.字数统计：英文3575单词，20442字符；中文6162汉字外文文献Factors Influencing Employee Job Satisfaction: AConceptual AnalysisAbstract As environment become increasingly dynamic, innovation is getting more and more important. The most effective sources of innovation are often ideas emerged from within an organization, usually from employees. High turnover and low productivity which badly affect an organization can be the result job dissatisfaction. Understanding the factors that contribute to job satisfaction is essential because it helps to identify the reasons and areas which employees are not satisfied with. Through this understanding, changes and adjustments of organizational policies, organization structure and job design can be altered to enhance the level of employee job satisfaction. This study only focused on three most common prevailing factors which are job stress, lack of communication, and pay that influence job satisfaction at workplace. Job stress has been generally defined as a factor which has negative impact on job satisfaction. The higher the stress level is, the more likely that an employee is not happy and not satisfied with his job. Lack of communication or bad communication dampens employees’ job satisfaction because employees tend to perform at a lower level when they feel neglected. Besides, lack of communicationcan also lead to confusion between management and other employees throughout the organization which might incur frustration and resentment. Employees need to feel appreciated, as employees and as human. Employee’s job satisfaction and organizational retention rate can be boosted through a healthy compensation plan with room for bonuses and pay rises. Through the understanding of the factors, organizations can be aware of the symptoms beforehand and take precaution to support and increase the job satisfaction level of employees. In order for an organization to sustain and grow its business, job satisfaction is the long term solution for talent retention and increased performance and productivity.Keywords:Employee Job Satisfaction, Perceived Stress, Lack Of Communication, Pay.IntroductionThe requirements of individuals have been changed due to the increase in quality of life and economic growth in the societies (Tutuncu & Kozak, 2007). Most individuals spend a large part of their lives at work; the change of requirements towards life has also changed their expectations, emotions and feelings towards their jobs (An, Cha, Moon, Ruggiero, & Jang, 2014). There is growing interest towards job satisfaction in organizations as employee job satisfaction is crucial to the success of any business. Improvements of job satisfaction have positive effect on employees’ motivation, performance, and productivity. These are important elements that an organization needs to maintain a competitive workforce in order to deal with challenges arise from the competitive business environment (Marzuki, Permadi, & Sunaryo, 2012). Job satisfaction is also directly related to a lower employee turnover rate, lower absenteeism rate, higher productivity, and better performances which are closely associated to the organization’s cost efficiency for business (Gazioglu & Tansel, 2006). The relationship between job satisfaction and performance was a relatively recent study which indicated that the degree of job satisfaction felt by employees determines their work performance. The study of the relationship between job satisfaction and performance validated the common belief that “a happy worker isa productive worker” (Marzuki, Permadi, & Sunaryo, 2012). In this case, increasing and maintaining the degree of employee job satisfaction should be a priority for every employer (Gregory, 2011). Understanding the factors that contribute to job satisfaction is essential because it helps to identify the reasons and areas which employees are not satisfied with. Through this understanding, changes and adjustments of organizational policies, organization structure and job design can be altered to enhance the level of employee job satisfaction. There are numerous factors that might discourage the employees and lead to job dissatisfaction such as high stress, lack of organizational communication, lack of recognition, limited opportunity for personal and career growth, job characteristics, job security, pay, social relationship within an organization and many more. However, this study only focused on three most common prevailing factors which influence job satisfaction at workplace. The three factors discussed in this study were job stress, lack of communication, and pay. This study intends to establish a conceptual framework which contributes towards talent retention, increased performance and productivity in the dynamic business environment.Job SatisfactionJob satisfaction refers to an employee’s emotional state which covers the complete range of emotions from positive to negative (Zhang, Yao, & Cheong, 2011). Thus, job satisfaction can also be defined as pleasantness or unpleasantness of employees during their work. Besides, job satisfaction can also be described as a positive feeling about a job or job experience (Tutuncu & Kozak, 2007). On the other hand, Fisher (2000) claimed that job satisfaction is a kind of attitude and attitudes generally contain two components which are affective component (feeling and emotional) and cognitive component (comparison, judgment and belief). Job satisfaction can be seen as the result of a chain reaction involving the motivation to satisfy a need. This chain combines several factors or motivators which will influence or induce an individual to perform (Marzuki, Permadi, & Sunaryo, 2012). Early theory of motivation developed by Maslow which is the Maslow’s Hierarchy of Needhad provided ground for further studies on the factors that motivate human. The theory proposed that human motives are based on needs that start in an ascending order from the lowest level to the highest level. The hierarchy moves from lower level needs such as physiological needs, safety and security, social needs to higher level needs such as self-esteem and self-actualization needs. Individuals cannot move to the next higher level until all needs at the lower level are satisfied. When one set of needs is satisfied, it no longer served as a motivator (Marzuki, Permadi, & Sunaryo, 2012). Another theory which contributed to the related literature is the Herzberg’s motivation-hygiene theory. This theory developed by Herzberg is also known as two-factor theory. Herzberg’s motivation-hygiene theory emphasized that satisfaction and dissatisfaction were two distinct variables which were not part of a single continuum. The opposite of job satisfaction is no job satisfaction; similarly the opposite of job dissatisfaction is no job dissatisfaction. Herzberg identified two groups of needs; motivators refer to human needs to achieve and experience psychological growth which are related to job such as recognition for achievement, promotion and etc. Another group which is called hygiene factor is referred to the basic human biological needs such as salary, security, working conditions and etc (Marzuki, Permadi, & Sunaryo, 2012). Hygiene factors determine the extent to which an employee can avoid job dissatisfaction (Zhang, Yao, & Cheong, 2011). In the literature, the importance of job satisfaction is often linked to work performance and organizational productivity or to other important work-related attitudes and behaviors—such as absenteeism, turnover, and reduction of litigation (Zhang, Yao, & Cheong, 2011). Refer to Branham (2005), Gallup studies reported that organizations with higher employee satisfaction achieved 86 percent customer ratings, 76 percent more success in lowering turnover, 44 percent higher profitability and 78 percent safety records. Thus employee happiness at work should be paid attention by the employers. Employee job dissatisfaction can bring disasters to an organization which badly affects the daily operation, such as lack of interest for their responsibilities, tardiness in showing up for work, mild to severe withdrawal from their jobs and diminishing job performance. All these may end up with employees leaving theorganization which cause high employee turnover in the organization (Gregory, 2011). Put in another way, employees who perceive their jobs as satisfactory are more likely to work and stay in the current jobs and in the current organization in the future. Otherwise, employees are more likely to leave and which in turn will influence the performance of the organization and its costs (Tutuncu & Kozak, 2007). Employers are faced with the task to motivate employees and create high job satisfaction among their employees. Thus, understanding of the factors which influence job satisfaction is essential for employers. Through the understanding of the factors, organizations will be able to make relevant changes to prevent employee frustration and low employee job satisfaction (Dawal & Taha, 2006). In this study, job satisfaction has been proposed as the dependent variable in the theoretical framework (Refer to Figure 1). The influence of the three factors (job stress, lack of communication, and pay) to job satisfaction would be discussed in the following sections.Job StressJob stress is generally defined as “an employee’s feelings of job-related hardness, tension, anxiety, frustration, worry, emotional exhaustion, and distress” (Mahfood, Pollock, & Longmire, 2013). Refer to empirical studies (Lambert & Pauline, 2008; Mahfood, Pollock & Longmire, 2013), stress had been identified as one of the major factors that inversely related to job satisfaction. It was stated by Branham (2005) that at least 25 to 50 percent of employees are unable to work at their best due to stress, and this undeniably negatively influence their job satisfaction which subsequently leads to low productivity and high employee turnover. There are many causes which lead to job stress. For instance, insufficient organizational support in supplying tools necessary to perform a job efficiently would generate higher stress level especially when the employees are expected to perform at a required level. Besides, cost cutting practices through eliminating positions and disbursing the workload to other employees also contribute to increased job stress level. Employees would have to take on overbearing workload which erodes their personal time and the unreasonable amount of work would increase employees’ anxiety level tremendously. At the sametime, retrenchment can trigger panic and anxiety among the remaining employees which increase their stress level during work. Untrustworthy employers can be another source of stress. Distrust can be raised from various different situations such as harassment. It becomes difficult to work in an uncomfortable working environment consistently, stress and anxiety increased by trying to avoid troublesome confrontations and situations (Gregory, 2011). It had also been discussed that promotion and career advancement can be one of the leading factors to job stress. The increased stress may come from heavier workloads, extra responsibility and reduced leisure time (Mahfood, Pollock, & Longmire, 2013). Job stress has been generally defined as a factor which has negative impact on job satisfaction in previous literature. The higher the stress level is, the more likely that an employee is not happy and not satisfied with his job. Thus, the following proposition is formulated for this study which job stress has been viewed as an antecedent of job satisfaction:Proposition 1: Job stress will be negatively related to job satisfaction.Lack of CommunicationCommunication can be interpreted as the exchange of information between a sender and a receiver. Communication is a fundamental management activity in every organization because it is crucial for employees to receive correct information regarding to their jobs. Communication has been widely valued in organization today; it has been seen more multidimensional than just message exchange or provide information about people’s work. Communication is about relationships which it acts as the social glue that ties employees within the organization together (Steingrímsdóttir, 2011). Communication channels can be divided into two categories which are formal communication and informal communication. The most popular formal communication ways are face-to-face communication and technical communication. Informal communication is communication stemmed naturally from people’s interactions. People can talk about their feelings, create relationships and discuss any issue that matter to them each time. It is believed that informal communication is the communication which established the actual relationshipsamong people in an organization. However, informal communication tends to increase rumours or carry wrong information within the organization (Steingrímsdóttir, 2011). Right communication channel is vital for an organization. By choosing channels can make a real difference in how the message is received. Different communication channels are suitable and fit for different kinds of information and achieve different objectives (Steingrímsdóttir, 2011). Lack of communication in organization leaves employees feeling disconnected from the organization. Generally this is the result of management personnel who do not know how to relate their employees on a personal or professional level. Lack of communication or bad communication dampens employees’ job satisfaction because employees tend to perform at a lower level when they feel neglected (Gregory, 2011). Besides, lack of communication can also leads to confusion between management and other employees throughout the organization which might incur frustration and resentment. The organizational morale can be negatively affected by gossips and rumours due to lack of communication too. The deteriorating working environment can cause job dissatisfaction and high employee turnover (Ashe-Edmunds, 2014). In an organization, managers should communicate with lower level employees. Managers act as the connection of the organization which will give employees a sense of belongings and worth in the organization. Supervisors should also become the role model to promote friendly relationships with employees in order to achieve a healthier working environment. It is imperative that managers and supervisors respect all the employees, their opinions and their work. Understanding of the organization’s direction and goals and clarification of expectations associated with different positions should be communicated and conveyed to the employees to assist employees in understanding their direct relationships with the organization and how their work affects others’ work (Gregory, 2011). In addition, performance reviews can be utilized as a managerial communication tool because they give administrators an idea of those employees that are contributing to the organization’s success and those who need to work harder. In general, employees may be unaware of their performance measures and have no sense of how they can improve. Without communication through performance reviews, itwould be tough for employees to make any progress in their efficiency which also negatively impact their personal or professional development, and in turn, incur job dissatisfaction (Gregory, 2011). Therefore, in light of the above discussion, it is proposed that:Proposition 2: Lack of communication will be negatively related to job satisfaction.PayCompensation is the total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed as required. The monetary pay includes fixed pay which the amount and payment are guaranteed and flexible pay which contains variable pay such as goal-base pay, overtime and etc. Non-monetary pay includes all kinds of employee benefits such as family assistance, recreational opportunities, complementary pension plans, health insurance and etc (Igalens & Roussel, 1999). It was suggested in previous literature (Money & Graham, 1999; Green & Heywood, 2008) that monetary pay is the primary motivator for employee performance and a determinant of job satisfaction. Employees generally prefer their work efforts to be recognized and rewarded thus recognition of an employee’s hard work is essential to his or her job satisfaction. However, too often organizations are more focused on production and revenues, rather than their own employees (Gregory, 2011). By rewarding employees monetarily or non-monetarily as incentive, employees would feel that their hard work and achievements have not gone unnoticed. Employees need to feel appreciated, as employees and as human (Branham, 2005). By linking the money and performance tends to motivate employees to be more productive and hence they would be more willing to work harder towards success (The Chicago School of Professional Psychology, 2012). Through rewarding, employees are more optimistic about future employment in the organization too (Gregory, 2011). It is believed that employee’s job satisfaction and organizational retention rate can be boosted through a healthy compensation plan with room for bonuses and pay rises (The Chicago School of Professional Psychology, 2012).However, organizations should be very prudent in planning of pay structure and should set confidentiality policy for individual employee’s pay amount. Normally organizations choose to underpay those employees who are willing to work hard for minimal pay while to pay more to those who are not willing to work for minimal pay. The pay disparity will eventually lead to great degree of job dissatisfaction when the hard workers realized they are not being paid fairly (Branham, 2005). Refer to the Society of Human Resource Management research report conducted in May 2014; pay has been identified as the most important drivers for job satisfaction by which 60 percent of employees rated compensation/pay as very important and 36 percent rated it as important. Compensation/pay was also claimed as the leading factor of job satisfaction across four generations of employees which are millennial, Generation X, Baby Boomers and Veterans (Miller, 2014). It is noteworthy that there was previous studies indicated that the pay amount or salary amount is not the main determinant for job satisfaction. The comparison of income which employees set up as referential point is more significant in influencing employee job satisfaction. Given the similar qualifications and specifications, if an employee believes that the salary offered in other organization is higher, he or she will be dissatisfied even his or her salary is considered high as compared with the salaries in the organization he or she works in (Al-Zoubi, 2012). According to Miller (2014), more than half of employees feel satisfied if they are paid competitively with the local market. As a result of the empirical studies, it is believed that pay is able to influence the job satisfaction level of employees. Therefore, the following statement is proposed:Proposition 3: Pay will be positively related to job satisfaction.Theoretical FrameworkThere are many empirical studies and literature focused on the topic of job satisfaction. Numerous factors which will influence job satisfaction have been discussed individually. The factors include limited personal and career growth, job characteristics, job security, organizational support, social relationship within organization, relationship with immediate superior and etc. Different factors areassociated with the job satisfaction either positively or negatively. Three most popular factors have been the focus of this study, which are job stress, lack of communication and pay. Job stress, which inversely affects the emotions and feelings of employees at work, is likely to induce job dissatisfaction. Low morale, misunderstanding and reduced job satisfaction can happen if there is lack of communication. On the other hand, the perception of employees that their pay or salary is comparatively or relatively low will instigate employees’ dissatisfaction at work too. By looking at the selected factors, a theoretical framework has been generated to indicate the influence of job stress, lack of communication and pay on job satisfaction. The theoretical framework is depicted in Figure 1.Figure 1: Proposed Theoretical FrameworkResearch ImplicationsWith the changes of the external environment, organization competitiveness is no longer solely relied on the tangible assets, but also numerous intangible assets. As environment become increasingly dynamic, innovation is getting more and more important. The most effective sources of innovation are often ideas emerged from within an organization, usually from employees. Hence an organization’s competitive advantage can be generated through human resources. Job satisfaction was studied in this paper as it is one of the key factors which directly related to employee motivation, employee commitment and productivity and employee turnover rate. An organization can focus on productivity and increased sales if its employees are happy and satisfied with their jobs while its competitors are still struggling to maintain experienced and motivated employees. In reality, organizations are facing the issue of creating high jobsatisfaction among their employees. This study intends to show a better understanding of the factors which emphasizes on job stress, lack of communication and pay, which influence job satisfaction. In terms of practical implications, management and managers are advised to concern about the employee job satisfaction within their organizations. They are encouraged to fully support and commit to policies and activities which can be identified and designed through factors influence job satisfaction in order to stimulate employees’ satisfaction at work such as improvements of working conditions, job training, leadership development and etc. By not overloading the employees, while maintaining a good communication with employees and compensating employees with a reasonable pay according to the jobs and market rate will enhance their job satisfaction. When employees are satisfied with the work they are doing, their jobs are more likely to be an enjoyable and happy experience. With higher job satisfaction, there tends to be higher degree of employee commitment which significantly reduce absenteeism and employee turnover rate which leads to decrease in employee-related costs, meantime increase job performance level which employees are more willing to participate in problem-solving activities and perform activities outside their job scope. In order to sustain the organizational competitiveness, the understanding and changes of policies based on the three most popular factors which contribute to job satisfaction namely job stress, lack of communication and pay are essential.ConclusionThe employment market is heating up and organizations start to worry about losing good talents and struggling to retain them since human resources is one of the vital competitive advantages. Some of the organizations are facing constant high employee turnover which accompanied with unsatisfactory performance and low productivity. High turnover and low productivity are the most obvious indicators of job dissatisfaction. Thus better understanding on the factors which influence job satisfaction is very crucial for all organizations. Through the understanding of the factors, organizations can be aware of the symptoms beforehand and take precautionto support and increase the job satisfaction level of employees. In order for an organization to sustain and grow its business, job satisfaction is the long term solution for talent retention and increased performance and productivity.中文译文员工工作满意度影响因素的概念分析摘要随着环境的不断变化，创新变得越来越重要。

离职后福利设定提存计划包含英文回答：Severance Package Considerations for Benefit Arrangement Contributions.1. Pre-Tax Contributions.Contributions made to a pre-tax benefit plan, such as a 401(k) or 403(b), are deducted from an employee's paycheck before taxes are calculated. This can result in significant tax savings, as the contributions are not subject tofederal income tax. However, when an employee receives a severance package, the pre-tax contributions made by the employer must be included in the employee's gross income. This can result in a substantial tax liability for the employee.Example:An employee receives a severance package that includes $50,000 in pre-tax contributions to a 401(k) plan. The employee's federal income tax rate is 25%. The employeewill be responsible for paying $12,500 in taxes on the contributions.2. Post-Tax Contributions.Contributions made to a post-tax benefit plan, such as an IRA or Roth IRA, are made after taxes have been calculated. This means that the employee receives no tax benefit for the contributions upfront. However, when an employee receives a severance package, the post-tax contributions made by the employer are not included in the employee's gross income. This can result in a significant tax savings for the employee.Example:An employee receives a severance package that includes $50,000 in post-tax contributions to an IRA. The employee's federal income tax rate is 25%. The employee will not beresponsible for paying any taxes on the contributions.3. Employer Matching Contributions.Employer matching contributions are made by the employer on behalf of the employee. These contributions are not included in the employee's gross income when they are made. However, when an employee receives a severance package, the employer matching contributions that have not yet vested must be included in the employee's gross income.Example:An employee receives a severance package that includes $50,000 in employer matching contributions to a 401(k) plan. 50% of the contributions have not yet vested. Theemployee's federal income tax rate is 25%. The employeewill be responsible for paying $12,500 in taxes on the unvested contributions.4. Withdrawal Options.When an employee receives a severance package that includes benefit plan contributions, they will typically have several options for withdrawing the funds. These options may include:Leaving the funds in the plan.Rolling over the funds to another benefit plan.Taking a lump-sum distribution.The option that is best for the employee will depend on their individual circumstances.5. Taxation of Withdrawals.The taxation of withdrawals from a benefit plan will depend on the type of plan and the withdrawal option thatis chosen. Pre-tax contributions and earnings will be taxed as ordinary income when they are withdrawn. Post-tax contributions will not be taxed when they are withdrawn. Employer matching contributions that have vested will betaxed as ordinary income when they are withdrawn. Employer matching contributions that have not vested will be taxed as ordinary income if they are withdrawn before they vest.中文回答：离职后福利设定提存计划。

山财自考英语试题及答案一、选择题（每题2分，共20分）1. The weather in the south is hotter than _______ in the north.A. itB. thatC. oneD. this答案：B2. She is _______ girl that everyone likes her.A. such a lovelyB. so lovely aC. such lovelyD. so a lovely答案：B3. _______ difficult it is to finish the work in such a short time!A. WhatB. HowC. What aD. How a答案：B4. The teacher asked us _______ we had spent on the project.A. how much moneyB. how many moneyC. how much costD. how many cost答案：A5. He is _______ man of few words.A. aB. anC. theD. one答案：A6. _______ I realized the truth was when I saw the evidence.A. First timeB. The first timeC. First time thatD. The first time that答案：B7. The book is worth _______.A. to be readB. to readC. being readD. reading答案：D8. _______ the meeting, he had to leave for another appointment.A. Before finishingB. Before finishedC. Before finishD. Before to finish答案：A9. _______ the truth, he decided to tell a lie.A. To avoidB. AvoidC. AvoidingD. To be avoided答案：C10. _______ the book, he opened the first page and began to read.A. To pickB. Picking upC. Having picked upD. Picked up答案：B二、填空题（每题2分，共20分）1. The _______ (教授) gave us a lecture on the history of English literature.答案：professor2. She is always _______ (忙碌的) with her work and haslittle time for leisure.答案：busy3. The _______ (经理) of the company has decided to invest in new technology.答案：manager4. The _______ (孩子) are playing in the park under the supervision of their parents.答案：children5. The _______ (会议) was postponed due to the heavy rain.答案：meeting6. The _______ (科学家) made a significant discovery in the field of genetics.答案：scientist7. The _______ (学生) are required to wear uniforms to school. 答案：students8. The _______ (医生) advised him to take a rest and drink plenty of water.答案：doctor9. The _______ (作家) has written several best-selling novels. 答案：writer10. The _______ (工程师) designed a new bridge that is bothstrong and aesthetically pleasing.答案：engineer三、阅读理解（每题3分，共30分）阅读以下短文，回答1-5题。

ADJ + EmployeePublic公共雇员, federal联邦雇员, new新的雇员, civilian文职雇员, full-time全职雇员, female女性雇员, disgruntled心怀不满的雇员, other其他雇员, part-time兼职员工, average普通雇员, fellow同行雇员, good好的雇员, longtime长期雇员, postal邮政员工, simplified简化的员工, only只有员工, single一个员工, paid工资, temporary临时员工, individual员工个人, sole唯一员工, male男性员工, prospective未来的员工, key重要的员工, retired离退休的员工, young年轻的员工, black黑色的员工, u-haul U-重载的员工, salaried受新员工, trusted受信任的员工Many are facing big shortfalls, thanks in part to huge public employee pension obligations.许多公司正面临着严重的差额不足，部分是由于巨额公共雇员退休金的发放。

Medicaid and Social Security, plus a 5 percent decrease in federal employee pay. 医疗补助和社会保障，再加上联邦雇员5%的薪酬跌幅。

She was a soldier too, once, and is now a civilian employee.以前她也是一个战士，而现在她是一位文职雇员。

VERB + employeePay 支付员工give给员工, tell告诉员工, fire解雇员工, become成为员工, allow允许员工, know了解员工, find找到员工, require, ask要求员工, hire雇佣员工, help帮助员工, call呼吁员工, offer提供员工, relate联系员工, involve 涉及员工, create, raise, add增加员工, reduce, cut减少员工, protect保护员工, affect影响员工, encourage鼓励员工, support支持员工, address评估员工, indicate指示员工, manage管理员工, terminate终止雇员, accommodate容纳员工The old plan allowed a 30-year employee to retire with 82.5 percent of pay. 原计划允许雇员在30岁时退休并拿到82.5%的薪酬。

Employee Benefits and ServicesA Comprehensive Guide toBENEFIT GUIDE2021 - 2022WELCOME TO YOUR BENEFITSWe are proud to offer a variety of benefitoptions and health care resources to meet your individual needs. We encourage you to review this material with your family to help determine the benefit options that are best for you and your dependents.Keep this guide for future reference – it contains rates, contact information, enrollment instructions, and otherinformation you will need to get the most out of your benefits throughout the year.Benefit Contacts16Frequently Asked Questions 15Additional Benefits14Disability Benefits 13Life Insurance Options 12Vision Benefits 11Dental Benefits 10Accident / Critical Illness 9Telemedicine8Health Savings Account 7Prescription Benefits 6Medical Options Overview 5Medical Plan Comparison 4How to Enroll3Eligibility 2Benefit Highlights 1TABLE OF CONTENTSCOMPANY-PAID BENEFITSCOST-SAVINGS TOOLSWe provide these valuable benefits automatically, at no cost to you.•Basic Life and Accidental Death and Dismemberment (AD&D) Insurance •Long Term Disability Insurance •Employee Assistance ProgramTake advantage of these tools to access quality, convenient care and save money:•Telemedicine – Medical plan members can get medical care over the phone or web through MDLive• – Shop around for the best price on prescription drugsEMPLOYEE-FUNDED BENEFITSIf elected, you pay all or some of the cost for these voluntary options.Health Benefits Financial BenefitsChoose from a variety of plans to protect and improve your health:•Medical and Prescription Benefits •Health Savings Account•Supplemental Health Plans(Accident and Critical Illness Insurance)•Vision Insurance •Dental Insurance2021 - 2022 Benefit Guide |1Consider these financial benefits, which can provide protection for your future:•Voluntary Life and Accidental Death and Dismemberment (AD&D) Insurance •401(k) Retirement SavingsEMPLOYEESYou are eligible for the benefits listed in this guide if you are a full-time employee working 30 or more hours per week.DEPENDENTSIf you elect coverage for yourself, you may also elect certain coverages for your dependents as shown in the table below.IMPORTANT: If your spouse is employed and has health insurance available through their employer, theymay not enroll in your group health plan.Dependents are defined as:•Legal spouse•Your legal dependent children younger than age 26•Yo ur dependent children 26 and older who cannot care for themselves. (Contact HR for more information) BENEFITS ELIGIBILITY BY PLAN2 |2021 - 2022 Benefit GuideNEW HIRESThe effective date of your benefit coverage depends on your date of hire as shown to the right.You must complete your benefit enrollment prior toyour eligibility date.MAKING CHANGES DURING THE YEARThe IRS has rules about when you can make changes to your benefits during the year. Once you’ve submitted yourbenefits elections, you cannot change your medical, dental, vision care, or HSA elections outside the Annual Enrollment period, which typically takes place each spring, unless you experience an IRS-defined life event as listed below.YOU HAVE 31 DAYS TO REQUEST CHANGESIf you experience one of these life events, please contact the Benefits Department as soon as possible because you have only 31 days from the date of the event to make changes. If you do not, you must wait until the next Annual Enrollment period to make changes.2021 - 2022 Benefit Guide |34 |2020 - 2021 Benefit GuideCHOICE PLANHere’s a quick refresher oncommonly used insurance terms:A PREMIUM is the amount you pay for insurance, using pre-tax or post-tax dollars. (Note: Inmost cases, the Company pays a portion of the premium.)A COPAYMENT (COPAY) is a fixed amount you pay for health care services or prescription drugs.A DEDUCTIBLE is the amount you pay before your insurance begins covering certain services such as hospitalization or outpatient surgery.COINSURANCE is the amount you pay, as a percentage of the cost of your allowed services, after you reach the deductible until you reach the plan’s out-of-pocket maximum.An ALLOWABLE CHARGE is the dollar amount typically considered payment in full by an insurance company and an associated network of health care providers.An OUT-OF-POCKETMAXIMUM is the most you pay per Plan Year for health care expenses, including prescription drugs. Once this limit is met, the plan pays 100% for the remainder of the Plan Year.GLOSSARY2021 -2022 Benefit Guide |5Our medical plans are administered by Blue Cross Blue Shield of Texas.A summary of each plan is below. Be sure to compare the plans’key features using the chart on page 4.WHERE TO FILL PRESCRIPTIONSYou have two options when filling prescriptions: retaillocations or mail order program.6 |2021 -2022 Benefit GuideBOTH MEDICAL PLANS INCLUDEPRESCRIPTION DRUG COVERAGE.As you can see in the PRESCRIPTIONS section of themedical comparison chart on page 4, the price you’ll payfor medications depends on the tier and the type of drug.The amount you pay for prescriptions also depends onwhich of our medical plans you enroll in, as explainedbelow.IF YOU ENROLL IN THE PREMIERMEDICAL PLAN , YOU ARE ELIGIBLE TO OPEN A HEALTH SAVINGS ACCOUNT (HSA).An HSA is a savings account where you set aside money –TAX FREE – to pay for healthcare expenses, including medical, prescription drug, dental, and vision expenses.It can do more than help cover your current healthcare needs like deductibles and coinsurance. It can even help you boost your retirement savings!*Your HSA belongs to you, not the Company. Any money left over at the end of the year rolls over. You can use this money to offset your medical and prescription expenses as soon as it is in your account.*Note: Unused HSA funds can only be withdrawn without penalty for non-medical purposes after age 65.Save Two Ways with These Tax Benefits1.Your HSA contributions are tax-free when they are made through payroll deductions. Not only do you save money on qualified health care expenses, but your taxable income is lowered.2.Your HSA is tax-free when you spend it on qualifiedhealth care expenses.2021 -2022 Benefit Guide |72021 Contribution LimitsFunding Your HSADuring Annual Enrollment or as a new hire, you select the amount you want to deposit from each paycheck into your HSA. The total amount you contribute cannot exceed the limits shown in the table above.Accessing Your HSA AccountContact WEX (formerly Discovery Benefits) at 866-451-3399 or online account athttps:///Login.aspxSave Your Receipts!It’s important to save the receipts for every purchase you make with the card. You may need the receipts to verify expenses. To find out more about qualified healthcare expenses, go to .TELEMEDICINE – INCLUDED WITH ALL MEDICAL PLAN OPTIONSOur medical plans include access to Telemedicine Services. You can interact with in-network, U.S. board certified physicians 24 hours a day/365 days a year,without having to make an appointment, via secure video chat or phone without leaving your home or office! Using telemedicine can help get you the doctor visit and prescription you need while also saving you time and money.When should you use Telemedicine?Some of the most common uses include:•Cold & flu symptoms such as cough, fever,earaches, and headaches •Allergies & sinus infections •Fever•Bladder infections, UTIs8 |2021 -2022 Benefit Guide2021 -2022 Benefit Guide |9Wellness Benefit:Get a one-time yearly benefit of $50 for each coveredperson who receives preventive and wellness services during the plan year.•Hospital admission: $1,500•Emergency room visit: $200•Outpatient surgery: $300Examples:Benefit Payment Accidents happen, with Accident insurance through UNUM, ACCIDENT INSURANCEget coverage for yourself as well as your family.those extra expenses or anything else you wish. You can you are paid a lump-sum cash benefit to help take care ofPreventive care: Annual exams, cleanings, and X-rays Basic services: Fillings, scaling and root planning, oral surgery Major Services:Endodontics, periodontics, crowns, bridges, dentures10 |2021 -2022 Benefit GuideChild Orthodontia:Braces are covered 50%for children up to age 19($1,500 lifetime maximum)The dental plans available through MetLife allow you to seek treatment from the dental provider of your choice. It is important that you understand your dentist may not have contracted rates with MetLife, so you must discuss billing with your provider prior to receiving services. This will give you the peace of mind of knowing what your estimated portion of the bill will be. Visit MetLife’s website at /mybenefits or call 800-942-0854 to find a dentist.GET COVERAGE FOR A VARIETY OF SERVICESRoutine eye exam: You payjust $10Contact Lenses: Covered up to $150Contact fitting and evaluation: Won’texceed $60BENEFITS AVAILABLE ONCE PER PLAN YEAR2021 -2022 Benefit Guide |11Frames:Covered up to $175 after $25 materials copayOur vision plan is administered by MetLife. When you enroll in this plan, you will receive access to care from great eye doctors, quality eye wear and the affordability you deserve, all at the lowest out-of-pocket costs. To locate a provider visit or call 800-942-0854.*Spouse rate is based on employee’s age or by contacting a member of HR.*Evidence of insurability can be accessed onBASIC TERM LIFE AND ACCIDENTAL DEATH AND DISMEMBERMENT (AD&D) INSURANCE12 |2021 -2022 Benefit Guidecoverage elected.complete an evidence of insurability for any amount of only during Annual Enrollment and will be required to days of your initial eligibility date, you can apply for coverage If you and your eligible dependents do not enroll within 31insurability, which is a medical questionnaire.for your spouse without providing an evidence of coverage up to $300,000for yourself and up to $50,000your initial eligibility date, you may apply for any amount of If you or your eligible dependents enroll within 31 days of When You Enroll Makes a Difference•Child(ren): $2,000 to $10,000voluntary term life amount •Spouse: up to 100% of the employee’s $500,000)salary in increments of $10,000 (not to exceed •Employee: lesser of up to five times your annual you, your spouse, and your dependent child(ren).Term Life and AD&D coverage is available to purchase for provides enough financial protection you need. Voluntary and AD&D coverage, it’s important to ask yourself if it Although the Company provides you with Basic Term Life DISMEMBERMENT (AD&D) INSURANCELIFE AND ACCIDENTAL DEATH AND EMPLOYEE-PAID VOLUNTARY TERM The Company understands how important it is toprotect your finances in case of an unexpected passing or accidental dismemberment. Therefore, we offer term life insurance and AD&D at no cost to you. The benefit amount is two times your annual salary up to a maximum of $300,000 for both life and AD&D. You receive thiscoverage automatically – there is no need to enroll.COMPANY-PAID LONG TERM DISABILITYThe Company provides eligible employees with Long Term Disability (LTD) coverage at no cost. The benefit amount is equal to 60% of base, pre-disability monthly earnings up to a maximum of $10,000 per month.How the Plan WorksBenefits become payable 90 calendar days after date of disability. You receive this coverage automatically – thereis no need to enroll.EMPLOYEE-PAID SHORT TERM DISABILITYAlthough the Company provides company-paid Long-Term Disability coverage, you may elect Voluntary Short-TermDisability (STD) coverage. Long Term Disability does not offer a benefit until after 90 calendar days of missed work, so if you would like financial protection before those 90 days, STD would be a great option to help bridge the gap during that period.How the Plan WorksIf your absence is determined to be an approveddisability, you will receive 60% of your base pay, up to a maximum of a $2,000 benefit per week. (There is a 7-day waiting period before Short Term Disability goes into effect).PLEASE NOTE: Pregnancy is considered a pre-existing condition if you are pregnant prior to your plan’s effective date.Calculating Your STD Plan CostThe cost of your STD plan depends on how much you earn. The plan pays 60% of your weekly base pay. Below is an example of the bi-weekly cost for an employee earning $500 per week in base salary.2021 -2022 Benefit Guide |13401(K)As an employee, you have an opportunity totake advantage of the company’s 401(k) plan. A401(k)plan is a fantastic way for you to save for retirement. You can set aside funds on a pre-tax orafter-tax (Roth) basis – or both. It’s your choice how much you would like to contribute, up to the IRS limit each year.When Can I Start?You are eligible to begin participating the quarter following 90 days of employment. The chart below shows when you will become eligible for participation. Approximately 30 days prior to your eligibility date, you will receive a reminder either by email or mailed to your home address.ADDITIONAL BENEFITSCompany MatchYou are eligible for the Company match after completing one year of service. The company matches 100% of your tax deferred contributions, up to 4% of your compensation each pay period.VestingYou are 100% vested in the contributions you make to the plan.How do I find out what benefits I am enrolled in today?You may access your current benefits elections by logging into UKG Pro.Can I add someone to my medical, dental, and/or vision coverage during Annual Enrollment?Yes, eligible dependents may be added to the plan, this includes, a legal spouse, or children who are under the age of 26.If I decide to waive benefits as a new hire or during Annual Enrollment, will I be able to add coverage later on?Yes, but you will have to wait until the next Annual Enrollment period. You are not allowed to enroll or make changes to your benefit elections mid-year unless you have a qualifying life event, such as marriage, divorce, birth or adoption of a child, or death of a dependent. For a list of qualifying events, please review page 3 of this guide.Who can open a Health Savings Account (HSA)?HSAs are governed by the Internal Revenue Code (IRC), and you must meet the following eligibility requirements to qualify for a HSA:•You must be enrolled in the Premier Plan.•You are not enrolled in Medicare or Tricare.•You are not claimed as a tax dependent on someone else’s tax return.What are the 2021 HSA Limits?•$3,600 for Individuals•$7,200 for Family•Individuals over the age of 55 can contribute an additional $1,000 per year2021 -2022 Benefit Guide|15For more information please visit https:// or contact us at: Phone: (817) 693-2890;Fax (817) 212-3310; E mail: benefits@.© 2021Wilks Brothers, LLC. All Rights Reserved.1718 | 2019 - 2020 Benefit Guide。