酒店英语口语服务用语大全修订稿
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酒店英语口语服务用语
大全
集团文件发布号:(9816-UATWW-MWUB-WUNN-INNUL-DQQTY-
Reservations ,May I help you
预订部,我能帮你吗?
Room service ,May I come in
送餐服务,我可以进来吗?
What do you prefer ,tea or coffee
你喜欢什么?茶还是咖啡。
Woulld your please sign here
请在这儿签名好吗?
A table for two
两人的一张台吗?
How long do you plan to stay
你计划住多久。
Could you please spell your name
请拼一下你的名字吗?
What kind of room would you like
你要哪类房间?
May I see your passport
我可以看你的护照吗?
May I have your tetephone number
我可以知道你的电话号码吗?
What‘s the trouble, sir
你怎么啦?先生。
Shall I call a doctor for you
我为你叫一个医生吗?
Dir you eyoy the play
你喜欢这个节目吗?
Do you like this song
你喜欢这首歌吗?
Useful Expressions 惯用表达语
Enjoy you breakfast ,sir
请享用你的早餐,先生。
Here is the menu.
给你菜谱。
The service guide is on the desk.
服务指南在桌面上。
The swimmcing pool is over there .
游泳池在那边。
Go ahead ,please.
请接着讲。
The line is busy .
线路正忙。
You look grest .
你看上去真棒。
Please consult the song list .
请翻阅点歌单。
It‘s a very touching story.
这是一个非常感人的故事。
Without music,the world would be dull.
如果没有音乐,这世界将会变得很沉闷。
Good morning/eveningReservationMay I help you 早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗?
What can I do for you
我能为您帮什么忙吗?
Hold on line, pleaseCould you please hold on
请稍等(电话中)请稍等,好吗?
Could you wait a minute, please
请稍等,好吗?
Are you with a company
您是公司预订吗?
May I know you departure date
请问您的离店日期是哪天?
How long will you stay with us
请问您住几天?
How many people are there in your party
您们一共几个人?
That will be four nights.
四个晚上。
May I know the arrival date, please
请问哪天入住?
Is it just for tonight
请问只住今天一晚吗?
When do you check in
请问您什么时候入住?
Would you like a single room or a double room
请问你想订单人间还是双人间?
What kind of room would you like/prefer
请问您喜欢什么样的房间?
Would you please tell me your full name, please
请问您的全名是?
And your address, please
请问您的地址?
May I know you telephone number, Mr Smith
史密斯先生,请问您的电话号码是?
May I know your company name and how would you like to
settle your payment
请问您的公司全称及付款方式?
We have a single available for those dates.
我们还有一些单人间可以接受预订在那个时间段。
It’s all right for the next week.
下个星期没有问题。
We do have a vacancy for those dates.
那段时间我们可以接受预订
Yes, you can have a room on Saturday.
是的,星期六您可以订到房间。
I’m afraid we won’t be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons.
恐怕十六号后我们不能保证有房间提供给您,那段时间是我们的入
住高峰期。
I’m sorry, but we’re fully booked for single roomsWould you like to have a double one
很抱歉我们的单人间已经订满了,给您订双人间怎么样?
I’m sorry, but the hotel is full on that date.
很抱歉,那天我们酒店的客房已经住满了。
I’m sorry, we don’t have any room available for that week.
很抱歉,我们那周的预订已经全满了。
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