酒店英语口语服务用语大全

酒店英语口语实例大全以下是酒店英语口语的常用实例，供参考。

1. Good morning, how can I assist you?早上好，我能为您做些什么？2. Do you have a reservation?您有预订吗？3. How many nights will you be staying with us?您将在这里住几晚？4. What type of room are you interested in?您对哪种类型的房间感兴趣？5. We have a deluxe room available. Would you like to see it? 我们有一间豪华房空着。

您想看看吗？6. Can I have your name and contact information, please?请告诉我您的姓名和联系方式，好吗？7. How will you be paying for your stay?您将如何支付住宿费用？8. We accept credit cards, cash, and bank transfers.我们接受信用卡、现金和银行转账。

9. Is there anything else I can help you with?还有其他我可以帮助您的吗？10. Enjoy your stay with us!祝您在我们酒店住得愉快！11. Check-out time is at 12:00 noon.退房时间是中午12点。

12. Could you please sign the registration form?请您在登记表上签名好吗？13. Here is your room key and breakfast voucher.这是您的房间钥匙和早餐券。

14. If you need anything, don't hesitate to call the front desk.如果您需要什么，请随时打电话给前台。

酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。

）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。

）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。

）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。

您的房间已经预订好了。

）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。

请填写这份登记表。

）客人： Sure, here you go.（好的，给你。

）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。

这是您的房间钥匙。

您的房间号码是302号，三楼。

）客人： Thank you. Is breakfast included in the room rate?（谢谢。

早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。

HK Service English服务用语问候语1、Good morning ,sir(madam) 早上好,先生(小姐)。

2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。

3、Good evening ,miss Price晚上好,普莱丝小姐。

4、How are you today ,Mr. Brown ?你今天好吗?布朗先生.。

5、I’m quite well ,thank you. 我很好,谢谢你。

6、Hs good to see you again ,sir(madam)再次见到你真快乐,先生(小姐)。

7、Nice to meet you ,sir. 见到你真快乐，先生.。

8、Are you Mrs. Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特专家。

10、May I know your name, sir(madam)?我可以懂得你旳名字吗?先生(小姐)。

11、Here’s a letter for you ,Dr white.怀特医生,这儿有你旳一封信。

12、you’re wanted on the phone, Captain Smith.史密斯船长,有你旳。

13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。

14、May I be of service to you, Mr. Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐，小姐。

提供协助7、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you?我可认为你拿你旳手提包吗？21、May I help you with your suitcase?我能帮你拿你旳箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’s very kind of you? 你真是太好了26、No, thanks. 不用了，谢谢感谢语及应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我旳荣幸表达欢迎32、Welcome ,sir(madam).欢迎光顾，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光顾我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have you here.我们很快乐你来到之儿36、I’m always at your service ,sir (madam).随时为你效劳,先生(小姐).道歉37、I’m sorry, sir (madam).对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time.对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupting you.原谅我打挠你了.43、I hope you’ll forgive me.我但愿你能原谅我.对道歉语旳应答44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别紧张.50、Don’t apologize, It was my fault. 别道歉,这是我旳错(二) 客房服务常见用语1．Housekeeping．May I come in？我是客房旳，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．假如您乐意，目前就可以打扫。

酒店英语服务礼貌用语酒店是一个提供住宿、餐饮和其他服务的场所，因此，为了给客人提供良好的体验，酒店员工需要具备一定的英语服务礼貌用语。

以下是一些常用的酒店英语服务礼貌用语，帮助员工与客人进行沟通和交流。

1.欢迎客人- Good morning/afternoon/evening! How can I assist you?2.询问客人需求- How may I help you?- Is there anything I can assist you with?- Can I help you with anything else?3.提供住宿信息- Our hotel has different room types available for you to choose from.- We have single rooms, double rooms, and suites.- Each room is equipped with modern amenities such as air conditioning, TV, and free Wi-Fi.- Our hotel also offers room service, laundry service, and wake-up calls.4.接待客人- May I have your name please?- Can you please fill in this registration form?- Here is your room key.- The elevator is on your right/left.5.向客人提供额外信息- The swimming pool is located on the third floor.- The breakfast buffet is served in the dining hall from 7 am to 10 am.- The gym is open 24 hours a day.- The hotel provides a shuttle service to the nearby attractions.6.帮助客人解决问题- I apologize for the inconvenience. Let me solve it for you right away.- I will make sure to address this issue immediately.- Please allow me to find a solution for you.- Thank you for bringing this to my attention, I will take care of it.7.对客人的感谢和赞美- Thank you for choosing to stay with us.- We appreciate your business.- Your feedback is greatly valued.- We are delighted to have you as our guest.8.打招呼- Good morning/afternoon/evening!- How is everything going today?- How was your day?9.提供服务建议- Our concierge can provide you with information about local attractions.10.在客人离开时道别- Have a pleasant day!- Thank you for staying with us. We hope to see you again soon.- If you need anything else, please don't hesitate to ask.- Safe travels!除了以上的常用礼貌用语，酒店员工还应该学会主动倾听客人的需求、提供帮助和解决问题。

酒店日常英语口语以下是一些酒店日常英语口语：1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语，希望对您有所帮助。

【导语】酒店的服务员们⼗分需要学习酒店常⽤英语⼝语，然⽽，⼀般酒店服务员的英语基础都不是很好，想要学好酒店英语，就必须掌握⼤量的单词，下⾯是整理的酒店常⽤的英语⼝语，希望对你们有帮助。

餐厅1、We look forward to having with us tonight.我们期待您今晚⼤驾光临。

2、Do you like coffee or tea?您想要喝咖啡还是茶?3、Sit down, please. Here is the menu. May I take your order, sir?请坐，给您菜单。

先⽣，您要点菜吗?4、What kind of food would you like to have?您想吃什么菜?5、It’s delicious and worth a try.它鲜美可⼝，值得⼀试。

6、I suggest that you have a taste of Sichuan dishes.我建议你们尝尝四川菜。

7、It’s our chef’s recommendation.这是我们⼤厨的拿⼿菜。

8、Try the green crab if you don’t mind.如果您不介意的话，不妨尝⼀下这种青蟹。

9、You’ll regret if you don’t have a test..如果您不尝⼀下，您准会后悔的。

10、What would you like for dinner/dessert?您喜欢吃点什么餐/甜点?11、How would you like the steak/eggs?您喜欢怎么样做的⽜排/鸡蛋?12、Would you like to have some wine with your dinner?您⽤餐时要喝点酒吗?13、Have you anything in mind as to (decided)what to drink?您决定了喝什么吗?14、I ould suggest Californian red wine for the beef steak.我建议您配⽜排喝加利福尼亚红酒。

酒店常用英语口语对话在酒店行业中，英语口语是必不可少的沟通工具。

以下是一些酒店常用的英语口语对话，帮助员工与国际客人进行有效沟通。

1. 欢迎客人- "Welcome to our hotel. How may I assist you today?"- "Thank you for choosing our hotel. We're glad to have you with us."2. 询问预订- "Do you have a reservation with us?"- "Could you please tell me your name and the date of your reservation?"3. 办理入住- "Here's your room key. Your room number is 305."- "Would you like help with your luggage?"4. 介绍酒店设施- "Our hotel has a fitness center, swimming pool, and a restaurant on-site."- "Breakfast is served from 7:00 AM to 10:00 AM in the dining room."5. 询问需求- "Is there anything else I can do for you?"- "Do you need any assistance with your stay?"6. 处理问题- "I'm sorry to hear that. Let me see how I can help."- "I'll make sure to address your concerns immediately."7. 推荐餐厅- "Our hotel restaurant offers a variety of international cuisines."- "There's a popular local restaurant just a short walk from here."8. 询问离店时间- "What time would you like to check out tomorrow?"- "Please remember to check out before 12:00 PM."9. 办理离店手续- "Thank you for staying with us. Have a safe trip home." - "Is there anything else we can do for you before you leave?"10. 感谢客人- "We hope you enjoyed your stay and look forward to seeing you again."- "Thank you for choosing our hotel. Your feedback is greatly appreciated."通过这些基本的英语口语对话，酒店员工可以更好地服务国际客人，确保他们有一个愉快的住宿体验。

酒店客房服务英语口语情景对话1．Housekeeping. May I come in我是客房的,可以进来吗2．When would you like me to do your room, sir您要我什么时间来给你打扫房间呢,先生3．You can do it now if you like.如果您愿意,我现在为您服务;4．I'm sorry that your flask is empty.很抱歉您的水壶空了;5．May I do the turn-down service for you now现在可以为您收拾房间了吗6．Oh, thank you. But you see, we are having some friends over.噢,谢谢,但你知道我们邀请了一些朋友过来聚聚;7．Could you come back in three hours你能不能过3小时再来整理8．Certainly, Madam. I'll let the overnight staff know.当然可以,女士;我会转告夜班服务员;9．Would you tidy up a bit in the bathroom请整理一下浴室好吗10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来;11. I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的;12．Besides, please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来;13．It's growing dark. Would you like me to draw the curtains for you 天黑下来了,要不要我拉上窗帘14．Is there anything I can do for you您还有什么事要我做吗15．I'm always at your service.乐意效劳;Dialogue A 倒热水服务A: Housekeeping. May I come in客房服务员,请问我可以进来吗B: Yes, please. 可以;A: When would you like me to do your room, sir您什么时候方便让我帮你打扫房间呢B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me如果你方便你可以现在就打扫;你上来的时候我正准备下楼用早餐;但是在你开始之前能否帮我做点事情呢A: Yes, what is it好的;是什么事情呢B: I would like you to go and get me a flask of hot water .I need some hotwater to wash down咽下medicine after break－fast.我需要一壶热水;我需要在用完早餐之后用热水服药;A: I'm sorry that your flask is empty. I'll go and get you another flask that's full at once.非常抱歉热水瓶是空的,我现在立即去拿一个装满热水的水瓶;B: Thank you. 谢谢Dialogue B TheTurn-downService 开夜床服务A: Good evening, madam and sir. May I do the turn down service for you now 晚上好女士和先生;我现在可以为你做开业床服务吗B: Oh, thank you. But you see we are having some friends here. We're going to have a small party here in the room. Could you come back in three hours 噢,谢谢;但是我的一些朋友马上会到;我们准备举办一个小聚会;您可以三个小时之后再来吗A: Certainly, madam. I'll let the overnight staff know. They will come then. 好的,女士;我会让上通宵班的同事知道;他们到时候会来;B: That's fine. Well, our friends seem to be a little late .Would you tidy up a bit in the bathroom I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的;哦;我的朋友可能要晚到了,你可以帮我收拾一下洗浴间吗我刚刚洗澡了浴室显得有点乱;另外,请帮我拿一瓶纯净水过来;A: Yes, I’ll bring in some fresh towels together with the drinking water.好的女士,我马上哪一些干净的毛巾和饮用水过来;B: OK.好的A: May I turn on the lights for you我可以为您开灯吗B: Yes, please .I'd like to do some reading while waiting.好的我需要写字及阅读;A: Yes, sir. Is there anything I can do for you好的先生,还有什么可以帮到您的吗B: No more. You're a smart girl/boy indeed. Thank you very much.没有了;你的确是一个好女孩/男孩,非常感谢你;A: I'm always at your service. Goodbye, sir and madam, and a very pleasant night;我将一直为你们服务;拜拜女士先生,祝你们有个非常愉快的夜晚;overnight a. 终夜的,一夜间的Service n. 服务帮助Dialogue C Explaining How to Get the Service for laundry向客人解释如何享有洗衣服务A：Room Attendant客房服务员 B：Guest 客人A：Excuse me. Have you any laundry需要洗的衣服The laundry man is here to collect it. 打扰一下;请问您有需要洗的衣服吗洗衣工将在这儿为你服务;B：No, not now, thank you.哦;现在没有,多谢;A：If you have any, please just leave it in the laundry bag. The laundry man comes over to过来collect it every morning.当您需要的时候请将衣物留在洗衣袋中,洗衣工会在每天早上过来收取;B：Thank you.谢谢A：Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back. 当您需要衣物的湿洗,干洗机熨烫服务时请随时告知我们或者是填写洗衣,并告诉我们您需要取回衣物的时间;B：I see. What if there is any laundry damageI wonder if your hotel has a policy on dealing with处理it.好的,我想知道当出现衣物损坏贵酒店会如何处理呢我想知道贵酒店是否有相关的政策去处理;A：In such a case, the hotel should certainly pay for it. The indemnity 赔偿 shall not exceed ten times the laundry烫洗费用.在这种情况下,酒店当然需要赔偿;赔偿金额不超过烫洗费用的十倍;B：That sounds quite reasonable. I hope there's no damage at all.这样听起来是比较合理的,当然我希望是不会有任何损坏;A：Don't worry, sir. The Laundry Department has wide experience in their work.不用担心,先生;洗衣部门有着非常丰富的经验;B：All right. Thank you for your information.好的;感谢您带来的信息; A：Not at all.不客气;notify v．通知dry-clean v．干洗indemnity n．赔偿express service 快洗服务starch v．给衣服等浆,浆硬。

酒店英语口语大全
以下是一些酒店英语口语的例子：
1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。

2. Can I help you with anything? 我能为您做些什么吗？
3. Yes, I need a room for tonight. 是的，我需要一间今晚的房间。

4. We have a single room available for tonight. 我们有一间今晚可用的单人间。

5. How many nights would you like to stay? 您想住多少晚？
6. I would like to stay for two nights. 我想住两晚。

7. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？
8. Yes, please help me with my luggage. 是的，请帮我搬运行李。

9. Your room number is 102 on the first floor. 您的房间号是102，在第一层。

10. The elevators are to the right of the lobby. 电梯在大厅的右边。

11. If you need anything else, please let us know. 如果您需要其他任何东西，请告诉我们。

12. Thank you for staying at our hotel. 感谢您选择我们的酒店。

酒店常用英语口语带翻译50句1. Greeting•Good morning, can I help you? 早上好，我能帮您吗？•Hello, welcome to our hotel. 您好，欢迎光临我们的酒店。

2. Check-in•I have a reservation under the name of Smith. 我有一个叫做Smith的预订。

•Could you please fill out this registration form? 请您填写这张登记表好吗？3. Room Assignment•Your room number is 305, on the third floor. 您的房间号是305，位于三楼。

•Enjoy your stay in our hotel. 希望您在我们酒店过得愉快。

4. Room Facilities•Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？•The air conditioning is not working properly. 空调不太正常。

5. Room Service•Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？•I would like fresh towels and toiletries, please. 我需要新的毛巾和洗漱用品。

6. Dining at the Hotel•What time is breakfast served? 早餐什么时间开始供应？•I would like to make a dinner reservation for two at7 pm. 我想预订今晚7点的晚餐，两人。

7. Checking Out•Could you please prepare the bill for room 305? 请给305房间准备账单。