BEC中级模拟考试试题及答案解析(2020年8月整理).pdf
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BEC商务英语(中级)听力模拟试卷75(题后含答案及解析)题型有:1. PART ONE 2. PART TWO 3. PART THREEPART ONE听力原文:Woman: Excuse me. I came to look at the apartment you have advertised in the paper.Man: Fine. Do you smoke or drink’?Woman: No. Why?Man: We don’t allow that in our apartments. Are you a working girl?Woman: Yes, I have a full-time job in the commercial bank.Man: OK. Let’s go and take a look. We have two actually, 101 and 222. They are both two-bedroom, apartments.Woman: Oh, I did not notice that in the ad. I’m going to be living alone so that’s too big.Man: Don’t worry. We do have a one-bedroom that will be empty in a week. 211.Woman: Can I see that one now?Man: I think it’s OK. Miss King is out.Woman: How much does the apartment rent for?Man: $150 a month. And there is a one-month deposit. Of course you will get that back if the apartment is in good condition when you move out.Woman: That is a little more than I was planning for. I was thinking of $130 a month.Man: That’s a deal. Come on in. The equipments are newly bought, such as the stove and refrigerator. but you have to pay the bills. Can you make a deposit today?Woman: Yes. My phone number is 83511854. If you have problems, just call me.The girl is working in the: (1) The room number the girl will rent: (2) The price to be paid is: (3) The girl’s phone number is: (4)1.正确答案:COMMERCIAL BANK解析:对话中房主问女孩有没有工作,言外之意就是问女孩有没有收入来源,是否能按时交纳房费。
2020年剑桥商务英语BEC中级阅读模拟试题及答案 ELECTRICITY: WEALTH, MONEY, POWERCanadian industries have prospered for more than a century on the country’s abundance of cheap, reliable electrical power. ____ example ____. In fact, Canada consumes more electricity on a per person basis than any country except for Norway ____ 8 ____Electricity is a significant source of export income for Canada. ____ 9 ____ But in the 1970s , Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.In 1985, exports of Canadian electrical power reached 1,400 million US dollars ____. 10 ____. Net electricity exports account for more than 60% of Canada’s balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ____ 11 ____ Exports ofelectricity are now subject to forces far beyond the control of utility managers ____ 12 ____Example: BA. Besides, electricity from coal and nuclear is 50% to 75% cheaper than many other industrial nations.B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.C. It also ranks among the top three electricity producers in the world, behind the U. S. and Russia.D. Next to electricity, Canadian paper exports came to 900 million US dollars every year in the 1960s.E. Two large nuclear power plants began to generate electricity.F. Since then, electricity’ exports have declined but they have continued to exceed 700 million US dollars.G. Environmental and trade policies all influence electrical production and trade.H. Canada and the U. S. imported and exported power in almost equal measures after 1901.I. Therefore, the Canadian government has little influence on these forces.参考答案:8.C 9. H 10. F 11. A 12. G。
BEC商务英语(中级)写作模拟试卷84(题后含答案及解析)题型有:1. PART ONE 2. PART TWOPART ONE1.? You are the personnel manager in a large company. You have been informed that all the new recruits are to receive training courses this month. ? Write a memo to all new staff. ? announcing when the courses will start ? telling them what the training courses involve ? giving details of the arrangement. ? Write 40-50 words MEMOTo:From:Date:Subject:正确答案:To: All the new recruitsFrom: The Personnel ManagerDate: 8th FebruarySubject: New Recruits Training We are going to have a new employee orientation programme, which aims at assisting new recruits in adjusting to their jobs and work environment. The training courses will involve everyone on the new recruited staff on 8th February. On Monday, we’ll have the pre-work training. On Tuesday, the professional training. On Wednesday, the customer service training, and the latter two days, we will offer the training consultation. please be prepared!PART TWO2.? You are the owner of a silk clothing factory. A foreign distributor has sent you a letter summarising a recent negotiation. You have added some notes on the letter. ? Look at the letter below, on which you have already made some handwritten notes. ? Then, using all your handwritten notes, write a letter to the distributor. ? Write 120-140 words. March 18th, 2010Mrs. LiTiancan Silk Clothing Factory82 Longjing RoadHangzhouDear Helen, It was good to see you last week and we are delighted that your silk garments will be included in our summer catalogue. (So are we!) As promised, the points listed below are agreed at the meeting. 1.The contract is for the new Designer Series in three colours.(Which colours?) 2.You have entrusted us with an exclusive distributorship in the U. S.(not permanently) 3.The commission rate is 8% of the total value of annual sales.(If the turnover of the first year meets our standard. we will give 1% higher on the basis of 7%.) 4.Payment will be by letter of credit. 5.The initial order will be ready by April 18th.(do not agree) I trust you will find this in order. I look forward to your written confirmation in due course. Best regards, John Smith正确答案:Dear John,Thank you for your letter of March 18th. We are also delighted that the new Designer Series will be in your catalogue.However, there are some small points which need clarifying.First, the new Designer Series come in 6 colours. Please refer to the samples offered and confirm which three colours youwould like to order.Second, the exclusive distributorship we have entrusted you is not once and for all, and the renewal of which will be decided by the annual quantity you sell.Third, I can confirm that the commission rate is 7%, and if the turnover of the first year meets our standard, we will give 1% higher on the basis of 7%.Finally, due to a full order book, we cannot deliver until April 18th. I hope this will be acceptable.I look forward to hearing from you soon.Yours sincerely,Helen Li。
2020年中级bec真题解析大家还在找bec的真题吗?这里店铺已经帮你整理好了2020年中级bec真题解析,更多bec学习资料尽在店铺!2020年中级bec真题Critical PathWhen David Hayden realised his company was heading for trouble, he took drastic measures to get it back on track David Hayden founded his company, Critical Path, an email provider, in 1997 to take advantage of the boom in email traffic. Critical Path became a public company two years later, and Hayden took the opportunity to step down from his executive position in order to work on personal projects. At the same time, he agreed to stay with the company as Chairman, but the business was put in the hands of new managers by its investors. With sector-leading products and an expanding market, the company seemed to be on the up and up. However, by early 2001, it was in trouble. Shares that had been worth $26 in 1999, when they were first sold, were down to a mere 24 cents.Called in by a panicking board, Hayden found himself back in charge as Executive Chairman, trying desperately to rescue what he could. The 1,100 staff had lost confidence in the company and did not know what was going to happen to them. And, as Hayden discovered, the management team was incompetent. Those guys didn't understand the product or the sector,' says Hayden. The heads of department didn't communicate and they didn't lead.' But what was worse, Critical Path had lost the goodwill of its investors.Hayden knew that bringing the figures under control would be a vital step in the company's turnaround. 'You've got to sortout the finances. For me, that meant getting back the goodwill of the investors. That was tough, after what had happened. But although they were angry with the company, they didn't have bad feelings about me. I told them that I knew I could get the company on its feet again.' He was authorised to make whatever changes were required, and his first act was to find people within the company he could trust and put them in charge.The next thing Hayden had to tackle was morale. 'Everyone left the office at five on the dot - they couldn't get away quickly enough. To get the buzz back and win the staff over, I had to prove my own commitment and put in the extra hours with them.' In return, it was assumed that nobody would ask for overtime pay until the company was on its feet again. Contrary to normal practice, Hayden was reluctant to lay people off, and apart from not replacing people as they reached retirement age, he left the workforce largely unchanged, although he did identify key people throughout the company who were given more responsibility.But, as Hayden insists, before a company reaches such a crisis, there are warning signs that any financial director or accountant should take note of. 'A business that has an unrealistic pricing policy or has to negotiate extended credit with its suppliers is in trouble,' is his message. 'Or if you often have to apply for your overdraft limit to be raised or have trouble paying tax on time, something needs to be done.'By 2003, the company was healthy again, with reasonably stable finances and a modest but steady share price of $1.60. 'One thing that helped save us was that our technology worked,' says Hayden. 'With 20 million email accounts, we never lost a single major client because the product kept on working.' Withideas for a fresh venture demanding his attention elsewhere, Hayden has moved on. 'It was time to go,' he says. 'I'm not a turnaround specialist. I prefer start-ups.'13 What event coincided with Critical Path becoming a public company?A Hayden became the Executive Director of Critical Path.B Investors hired a replacement team to run Critical Path.C Critical Path launched a successful new product on the market.D Critical Path was floated on the Stock Exchange at 24 cents per share.14 Which of the following situations did Hayden face at Critical Path in 2001?A The employees were worried about job security.B The investors were calling for changes to the company structure.C The management was misleading the staff about the company's position.D The board of directors did not realise the scale of the company's problems.15 One reason Hayden was able to turn Critical Path around was thatA he managed to find new investors.B the financial situation was not as bad as he had thought.C he had built up a good relationship with the management team.D he was given the support that he needed.16 What was Hayden's policy regarding the staff of Critical Path?A He paid overtime to everybody who worked outside officehours.B He reduced the workforce by operating an early retirement scheme.C He gave key staff the opportunity to help him set goals for the company.D He restored motivation by showing willingness to work alongside staff.17 According to Hayden, what could indicate that a business is in trouble?A problems keeping accounts up to dateB suppliers refusing to offer new credit termsC a frequent need to increase the amount borrowedD difficulties in getting payment from customers on time18 Hayden left Critical Path after he had rescued the company becauseA he wanted to develop the technology for a new internet service.B he wanted to concentrate on founding a new enterprise.C he had been offered a job with a major internet company.D he decided to go into partnership with a major client.2020年中级bec真题解析这篇文章名为《Critical Path》,字面上理解是关键路径,但在此文中是指一个公司的名字。
商务英语考试(BEC)中级模拟试题及答案商务英语考试(BEC)中级模拟试题及答案一.READINGPART ONEQuestions 1-7. Read these sentences and the share prices below.. Which stock market does each sentence(1-7) describe?. For each sentence mark one letter (A ,B ,C or D) on your Answer Sheet.Example:the index went up more than one thousand.Answer:A1. the share prices were influenced by the improvement of the two countries'relations.2. Over the week ,turnover rose by T $ 5. 83bn.3. Many people went to buy capitalization stocks.4. In the beginning many foreign shareholders buy blue chips at high prices.5. Price was lower after shareholders sold stocks in industrials to make profit.6. On Thursday price dropped and then rose again.7. the falling of composite index rose by 1. 3 per cent on the week.A. Bangkok rose 2 per cent on the day and 3.4 per cent over the week as buyers moved in to large market capitalization stocks. The SET index rose 27.55 to 1,383.57 in turnover of Bt 8.5 bn, down from Thursday's Bt 10bn.B. Taipei was pulled lower by late profit-taking in industrialsafter Thursday's rebound ,and the weighted index fell 45.59 to 5,806.77, or 1.7 per cent, over the week. Turnover rose to T $41.51 bn from T $ 35. 78bn.C. Manila opened strongly on foreign buying of blue chips but dipped at the close as profits were taken. The composite index fell 10.07 to 2 ,907. 00 , 1.3 per cent higher on the weekD. Hong Kong finished a mixed day slightly lower ,sapped by profit-taking on confirmation of US renewal of China's MFN trade status and concerns over the lower domestic property market. The Hang Seng index fell 11.58 to close at 9,470.13, 1.7 per cent lower on the week.PART TWOQuestions 8-12. Read this letter to the editor of The Economist.. Choose the best sentence from the list A-I to fill each of the blanks.. For each blank (8-12) mark one letter (A-I) on your Answer Sheet.. Do not mar4 any letter twice.. One answer has been given as an example.Sir-You state on February 13th that New Mexico has "few natural resources ",... ...example... In 1991 New Mexico ranked fourth in the United States in production of natural gas , seventh in oil and tenth in non-fuel minerals ...8...Non-fuel minerals contributed about $ 1 billion and coal $ 509 million.Taxes from production of fuels and minerals, and lease payments on state lands have been set aside by legislative acts to endow two permanent funds worth about $ 5. 65 billion, ... 9 ... In addition, during fiscal year 1991 , payments to New Mexicofrom taxes on federal lands were S 108 million ,all earmarked for public education.... 10 ... About $566 million came from taxes and permanent-fund earnings attributable to oil and gas production. ...11 ... Tourism is an important industry in New Mexico, yet its economic impact on the public sector is dwarfed by that of mineral production.New Mexico came through the recent recession in much better shape than most other states. It does not have a deficit. ...12...States that rely primarily on a sales tax or on an income tax have big problems during economic downturns. Income growth per head in New Mexico averaged 6. 1/00 in the year to October 1992-one of the fastest growth rates in the United States.Charles ChapinExample :CA. It has a broadly based tax structure an important point.B. In 1992 it produced more oil than Colorado and Kansas combined.C. However, the extractive mineral industry in New Mexico is one of the state's strongest economic forces.D. During fiscal year 1992 New Mexico raised permanent funds worth about $6.1 billion.E. the combined value of oil and gas production was $ 2. 8 billion.F. Some 16, 000 employees work in the extractive industries and their wages are among the highest of any major industry.G. the $39 million earned by these funds in 1991 was used to finance education and other public services.H. Only S 25 million came from agricultural taxes.I. New Mexico's extractive mineral industries contribute about a third of the state's $ 1. 9 billion general-fund income in fiscal year 1991.PART THREEQuestions 13-20. Read this letter about Compensation Trade ,and answer the following questions.Ministry of Foreign Trade 19th January , 1 993Xi Changan StreetBeijing , ChinaDear Sirs,This letter is in regard to the window glass business between our firm and the China National Light industrial Products Import & Export Corporation, Daren Branch and the Daren Window Glass Factory.1. Our two sides sincerely worked in the past and the window glass business has already been done successfully. However, the quantity of products doesn't meet our requirements. This company wants to develop the trade and business further in this line. We now expect to begin working with all the other branches and window glass factories on the same basis ,i. e. compensation trade.2. For the U. S. A. market, we require very large quantities of small cut sizes. Therefore, we are asking your prompt assistance to help us out in expanding glass-cutting business. We would highly appreciate it if you take this matter into consideration. We are certain that ,with your prompt cooperation, our purchases of Chinese window glass for sale in the U. S. A. market will very quickly increase to a large and substantial volume. With the establishment of diplomatic relations between our two countries ,the time is now right for a very quick and large increasein trade between us.3. For your information, we are doing everything possible to cooperate in achieving our mutual goal of making the window glass business a very large one. We have offered to purchase various equipment for your Dairen factory which will increase its products, improve quality and raise its efficiency. We have offered to accept payment for this machinery in the form of buy-back of glass. We have also cooperated with the factory in making suggestions for better efficient packing and containerization. The factory has been very cooperative and receptive to our ideas. As we want to begin our business with the other branches too ,we plan to offer the same suggestions and proposals to purchase machinery for them.4. From this letter, you can see that we are very sincere in our desire for a long-term relationship between our two countries and our firm and the various branches of the China National Light industrial Products Import and Export Corporation, Window Glass Departments .During our next visit to China, we will discuss the appointment of our firm as the exclusive agent for Chinese Window Glass in the U. S. A. market. Since we have discussed this question in the past ,we expect that the official appointment of our firm as the exclusive agent will be made during our next trip.Thank you for your prompt attention to the above. Best regards.Sincerely yours ,Norman GoldsteinAssociates , INCQuestions 13-16. For questions 13-16 ,choose the correct title for eachparagraph from the box below.. For each paragraph(1-4) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.13. Paragraph 1...14. Paragraph 2...15. Paragraph 3...16. Paragraph 4...A Our hope for a long-term relationshipB Our successful cooperation in the pastC the diplomatic relations between our two countriesD Our wish to increase the quantity of productsE Our need of help in glass-cuttingF Our goal to make the window glass business largeG Improvement of equipment in Chinese factoriesQuestions l7-20. Using the information in the test ,complete each sentence 17-20 ,with a phrase from the list below (A-G).. For each sentence(17-20) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.17. When we visit your country again next time ,we hope you'11...18. On the basis of compensation trade ,we are going to...19. In order to enlarge our window glass business, we're doing our best to...20. To other branches that have business with us, we'll...A take this problem into consideration.B develop and expand the trade and business further.C make our company the sole agent in China.D offer to buy equipment for them.E accept payment for this equipment.F start cooperation with other branches and factories.G cooperate with you and realize our common dream.PART FOURQuestions 21-35. Read this advertisement a hat Fidelily Emerging Markets.. Choose the best word to fil1 each gap.. For each question (21 -35) mark one letter (A ,B,C or D) on your Answer Sheet.. One answer has been given as an example.the dynamic developing economies of the world are ripe with potential. Not only have they ...example...extraordinary levels of ...21 ..., but we believe this looks set continue , backed by ...22 ...inflows of foreign investment. Fidelity Emerging Mark, Fund is ...23...to help you capitalize on this promising outlook.the ...24...to real success in Emerging Markets is research and resources, of Fidelity's foremost ... 25 ... As the world's largest ...26 ... investment management organization , we can draw upona (n) ...27... network of offices covering developing economies across Asia ,Latin America and Europe.This local presence means we can ... 28... a hands-on approach ,searching out a capitalizing on investment...29...as soon as they come to light. As a result, Fidelity I become one of the world's ... 30... names in emerging stockmarkets : where we ...31... manage 5pounds billion ?So act now to ...32... out more about the Fidelity Emerging Markets Fund ---and get the potential of these dynamic markets teamed with the strength of the Fidelity organization. For more ...33 ... , call us , free of ...34 ..., from any of the countriesbelow. If you... 35... elsewhere ,please use the UK number or post or fax the coupon.Example:A. deniedB. climbedC. demonstratedD. mentionedAnswer: C21. A. growth B. decrease C. height D. diminish22. A. slow B. increasing C. reducing D. fast23. A. thought B. designed C. considered D. supposed24. A. road B. method C. reason D. key25. A. words B. slogans C. ways D. strengths26. A. independent B. wealthy C. prosperous D. national27. A. intensive B. thick C. narrow D. extensive28. A. move B. apply C. reply D. demand29. A. situations B. disadvantages C. opportunities D. conditions30. A. few B. many C. honourable D. leading31. A. currently B. formerly C. recently D. likely32. A. look B. discover C. find D. learn33. A. news B. data C. information D. knowledge34. A. money B. pay C. fee D. charge35. A. live B. wait C. talk D. sleepPART FIVESection AQuestions 36-40. Read this text about car sales in the world.. In most of the lines (36 -40) there is one extra word which does not fit in. One or two lines, however, are Correct.. If the Line is correct, put a tick (√ ) in the space on your Answer Sheet.. If there is an extra word in the line, write that word in thespace on your Answer Sheet.Example :While new car sales in Japan are predicted to rise up by...up...5 per cent next year, 1990's record of 5.1 million won't be exceeded...√...WORLD NEW CAR SALES36. New car sales fell down last year to a six-year low, but demand37. is forecast to begin a sustained period of growth in 1994 and38. rose to record levels through out the second half years of the 1990s39. the short-term recovery is being driven chiefly by a strong rise in the demand40. in North America ,where new car sales are forecast to increaseby 11 percent to 10. 46 million this year ,as well by the continuingexpansion of demand in the Asia-Pacific region. PART FIVE Section BQuestions 41-45.. the following is a business contract.. In each line there is one wrong word.. For each numbered line (41 - 45) write the correct word in the space on your Answer Sheet.Example :We have to hold you responsibility for the loss we've been made to sustain...responsible...This serves to authorize the Chairman of the F. T. Arbitration Commission to41. appoint an arbitrator on behave of this corporation to settle the dispute42. existed between the plaintiff and the defendant ,concerning the defendant's.43. failure to meet their oblige under contracts concluded for the supply of44. 8,000 metric tons of Aluminium ingots. Should the defendant failing to45. appoint an arbitrator with in the time specific by the F. T. Arbitration .Commission ,this corporation would have an arbitrator appointed forthe defendant.二. WRITINGPART ONEQuestion 46You work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation's manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOQuestion 47You work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.三.LISTENINGPART ONEQuestions 1-12. You will hear three telephone conversations.. Write down one word or number in the numbered spaces on the forms below.Message One. Questions 1-4MESSAGEVisiting City: BarcelonaMain Features:1. the Old City: old buildings2. (1) ... beautiful, magnificent3. several (2)...restaurants food is cheap(3) ...4. Staying Hotel (4) ...Message Two Questions 5-8Hiring RegistrationDate : 5th Jan. Time : 10:30Name of the customer : Kate (5)...Contact No : (6)...Service Details :l. An appartment near (7)...street ,with air-conditioner and heating system .2. Rent :on more than (8)...a month ,including water and gas3. Renting Period: about 1.5 years from February Message Three. Questions 9- 12Telephone MessageDate : 1st April Time : 9:45Item : buying (9)...Purpose : 10 for meeting room, (10) ...for the officeTotal money: (11)...Deadline for purchasing : before ( 12)...,AprilPART TWOQuestions 13-22Section OneQuestions 13-17. You will hear five short pieces.. For each piece decide where the speaker is.. Write one letter (A-H) next to the number of the piece.. You will hear the five pieces twice.13...14...15...16...17...placesA on the planeB at the bankC at the airportD at the officeE at the theatreF at the hotelG at the customsH on the busSection TwoQuestions 18- 22. You wt71 hear another five short pieces.. For each piece decide what the speaker is going to do next.. Write one letter (A-H) next to the number of the piece.. You will hear the five pieces twice.18...19...20...21...22...Next actionsA to stop smokingB to fall into sleepC to leave a companyD to mail a parcelE to go shoppingF to go to the beachG to resign from the officeH to find a motelPART THREEQuestions 23-30. you will hear a report presented by a journalist from T okyo. He talks about the difficult situations met by Japanese chemical groups. He gives some important figures of four biggest chemical groups in Japan.. you have to complete the sentences (23-30) by choosingthe correct answer.. Mark one letter (A ,B or C).23. the crisis met by Japanese chemical groups is caused by, one of the reasons.A over capacityB high pricesC high cost24. the productions manufactured by Asahi Chemical, Japan's largest poly tyrene manufacturer take up of the market.A 12%B 25%C 26.625.________ is Japan's biggest plastics group.A Mitsubishi KaseiB Mitsubishi petrochemicalC Mitsui Petrochemical industries26. On Oct. 1st, Mitsubishi Petrochemical is going to merge with.A Kawasaki plantB Mitsui petrochemicalC Mitsubishi Kasei27. the dividend of remains the same as in last year.A Mitsubishi PetrochemicalB Mitsui petrochemical industries and Shin-EtsuC Sumitomo Chemical28. chemical group is not explained in detail in this report.A Shin-EtsuB Mitsubishi KaseiC Mitsui petrochemical29. chemical group has the highest per share according tothe report.A Mitsubishi PetrochemicalB Shin-EtsuC Mitsui Petrochemical Industries30. is going to open a new plant.A Shin-EtsuB Mitsui PetrochemicalC Mitsubishi Petrochemical商务英语BEC中级模拟试题(附参考答案)一. 阅读部分PART ONE1. D2. B3. A4. C5. B6. B7. CPART TWO8. E 9. G 10. I 11. F 12. APART THREE13. D 14. E 15. G 16. A 17. C 18. F 19. G 20. DPART FOUR21. A 22. B 23.D 24. D 25. D 26.A 27.D 28. B 29.C30. D 31. A 32.C 33. C 34. D 35.APART FIVESection A36. down是多余,应删掉.37. 没有多余的词38. years是多余,应删掉.39. the 是多余,应删掉.40. 没有多余的词.Section BF1 : When do you want them?M1 : Before the 10th of April. By the way ,I want to look at the sample beforehand.F1 : OK! I will select some samples for you.M1 : Thank you. Bye.F1 : Bye-bye , Mr. Wilson. Part Two. Questions 13-22.Section One. Questions 13-17.Question ThirteenA couple called today and they said they couldn't arrive tonight.You're lucky to find this vacancy. This is a busy time of the year. Please fill out this registration card and be sure to list your car's license number.Question FourteenA massive 700,000-tonne-a-year ethylene complex owned by Maruzen ,Mitsui Petrochemical and Sumitomo Chemical comes on stream later this year and Mitsubishi Petrochemical is also commissioning a new 300,000-tonne-a -year plant this year.下载全文。
BEC商务英语(中级)阅读模拟试卷147(题后含答案及解析)题型有:1. PART ONE 2. PART TWO 3. PART THREE 4. PART FOUR 5. PART FIVEPART ONELook at the statements below and the article about outsourcing risks on the opposite page. Which section(A.B.C or D)does each statement(1-7)refer to? For each statement(1-7), mark one letter(A,B,C or D)on your Answer Sheet. You will need to use some of these letters more than once.Example:0 Outsourcing is risky for a company’s profile. Outsourcing Risks on CompaniesA One of the main risks of outsourcing a task is that it will not be done to the specifications required. By having an outside company perform a task, a company runs the risk that the outside party will not have the same skill set and experience as in-house employees. A drop in quality can result in a drop in sales, as well as harm the company’s reputation among consumers.B Another risk for a company that outsources to foreign countries is bad press. Some companies, particularly large companies, face criticism for hiring workers from other countries, generally at cheaper wages, instead of using American employees. If a company comes under significant attack for outsourcing, then its reputation may suffer, leading to a loss of business. However, smaller companies that use only modest outsourcing stand a low risk of this occurring.C Not all foreign countries have the same economic and political stability enjoyed by the United States. Many countries, particularly those that are not democratic, may change laws that affect the business climate or experience political events—revolutions, wars, sudden changes in leadership—that make it difficult or expensive for outsourcers to complete a task. Therefore, companies that outsource to unstable countries run the risk of an interruption in business.D Many times, outsourcing involves sharing proprietary information with an outside party. This raises the risk that this information will be shared with another party that will try to capitalise on it. For example, the design of a piece of software may be shared by the outsourcing company with a competitor. In some countries, intellectual property laws are not strong. This can result in severe losses for the hiring company.1.Outsourcing may be blamed as the cause of less work opportunities in the U. S.正确答案:B解析:题干意为:在美国,外包被指责是工作机会减少的原因。
BEC-2 Test 1ReadingPart OneQuestion 1-7Look at the statements below and the information about training courses on the opposite paper.Which course (A, B, C, or D) does each statement 1-7 refer to?For each statement 1-7, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.A Loans AdministrationThis course looks at the administrative functions of a bank's loans department, e.g. dealing with credit applications and keeping records of loan transactions. We will use real application forms of the type that administrative staff in loans departments regularly handle. It will be particularly useful for experienced staff with day-to-day administrative responsibility for loan portfolios. Although most clients choose to enjoy our beautiful premises, the course can be run at the client company or elsewhere.B Cashflow AnalysisOn this advanced course you will build up a database of a company's cashflow over time and identify and interpret patterns of change. You will analyze the cashflow of a few sample companies and use your analysis to judge their ability to settle their debts. This course will help you perform an advanced cashflow analysis of your own company.C Loan ContractsOpen to anyone who completed our introductory course to legal contracts in business, this course looks at the legalprinciples involved when a company takes out a loan; and outlines how to take legal action against a company that defaults on its repayments. You will compare the interests and responsibilities of both parties to a loan contract.D Leasing & Asset FinanceThis is a course for those new to leasing. It will provide you with a basic understanding of why companies prefer to lease property or machinery, rather than buy. You will learn about both the expenses and tax benefits of leasing and you will study a variety of lease agreements and the laws relating to them.Part TwoQuestions 8-12Read the article below about a psychologist's advice to managers.Choose the best sentence from the opposite page to fill each of the gaps.For each gap 8-12, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.There is an example at the beginning. (0)The Psychology of ManagementIf overflowing in-trays frighten you or solving problems makes you sweat, there's a new range of business books called The Management Guides that you can turn to with confidence. (0)__G__. In addition, they're written in accessible language by Kathy Harman, a chartered occupational psychologist who heads her own London-based consultancy business. She says that the guides are intended for professionals working in small British companies, where thinking about management can be a low priority because of endless lists of other responsibilities.After this initial message to the reader, the following pages contain sections on every aspect of business, from managing your own time and selecting employees to planning ahead for the future.One of the reasons Harman wrote these guides was that she knows not every business is able to invest in training. The difficulty, especially for small businesses, is that, "People are professionals first and foremost and somehowthey are just expected to pick up management skills as they go along." And becoming one, she recognizes, is especially difficult if you're not used to communicating effectively or delegating work.She adds, "It's all very well managing areas that you have control over and you can do all the planning you feel is necessary, but there are always going to be other people out there who do the most unexpected things,"having good, friendly relationships with all their staff and business contacts. "The important thing inmanagement," says Harman, "is the human element."Her advice to managers everywhere is to maintain professionalism at all times. "If you've ever managed anyone," she says, "you'll know that you're not allowed to be fed up because when the staff come to you, they don't want to know about your problems, they want their problems solved."Harman feels confident about making such an analysis because of her years of training as an occupationalpsychologist. "What you find there is that more senior managers have had some kind of psychological training, while in this country most managers get their management psychology second-hand by listening to other managers."The overall message from Harman is a simple one, and it's got nothing to do with technology or databases.the right staff at all levels, you really haven't got a business. People are your principal resource."A And when they do, managers need a variety of strategies to fall back on.B This, of course, is unlikely to be easy, because being an expert in your field doesn't necessarily make you a good manager.C The question that most of them ask is ,"Can we actually afford a management training courses?"D Although this area of study is becoming more acceptable in the business world, Britain is a long way behind the rest of Europe.E It's about creating a working environment that promotes the well-being of everyone, from the post room to the board room.F This is illustrated at the beginning of each guide with the quote, "This book is for those who would like to manage better but are too busy to begin."G They're short, pocket-sized, and very reasonably priced at '2.99 each.Part ThreeQuestions 13-18Read the article below about effective communication and the question on the opposite page.For each question 13-18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose.The importance of good communicationEffective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond wellto goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee's appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager's desk and you will see the problem -- it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.13. In the first paragraph the writher recommends that communication with staff should include _____.A. some feedback on their job performanceB. an explanation of how company targets have been setC. information on promotion prospects within the companyD. an indication of which duties they can expect assistance with14. According to the writer, the best way of achieving effective communication is to _____.A. adapt the message to suit a particular audienceB. make the content of messages brief and directC. select the most suitable means of conveying a particular messageD. ensure that information is targeted at the appropriate group of people15. What does the writer say about the communication options available to senior manager?A. Sending memo to staff is one of the most efficient methods.B. It is important to find the time to discuss certain matters with staff.C. They should increase the range of options that they use.D. Getting junior managers to talk to staff can create different problems.16. What advice is given about the communication tools made available by technology?A. Aim to limit staff use of certain communication tools.B. Evaluate them in terms of the expenditure involved.C. Select them on the basis of the facilities they offer.D. Encourage more staff to attend training courses in their use.17. According to the writer, a problem with written communication is that _____.A. the message can be interpreted differently to what was intendedB. it can be easy for people to ignore the contents of a written messageC. most people are more comfortable with face-to-face communicationD. it is possible for correspondence to get lost within a large organization18. According to the article, what is the effect of receiving large amounts of written information?A. It is counter-productive.B. It causes conflict in a company.C. It leads to changes in work patterns.D. It makes the main points more difficult to identify.Part FourQuestions 19-33Read the letter below from an agency providing temporary staff for companies.Choose the best word to fill each gap from A, B, C or D on the opposite page.For each question 19-33, mark one letter (A, B, C or D) on your Answer Sheet.Office Angels Employment Agency14-16 Lockhart RoadWan ChaiHong KongTel: 5324365Fax: 5324111Dear Client,Office Angels is advising businesses to plan as far ahead as possible to ensure guaranteed staff cover during holiday periods. There is now a (19)_____ shortage of skilled secretarial and administrative staff and this is (20)_____ to get worse over the next twelve months.Businesses which require staff with experience of specialist computer applications are the most at (21)_____. You are advised to (22)_____ our agency well before the staff are actually needed to be certain of filling gaps with adequately (23)_____ personnel. If you don't, it's almost (24)_____ that you will be left without the skills needed to (25)_____ your office running smoothly.The (26)_____ for the shortage of secretarial staff appears to be a combination of two (27)_____. There has been an (28)_____ in the demand for secretarial services over the last few years, and at the same time there has been a (29)_____ of students deciding to choose secretarial studies.Office Angels Agency would (30)_____ to emphasize that businesses should not underestimate the difficulty of (31)_____ experienced temporary staff. It is also necessary to make the (32)_____ that businesses should be prepared for the fact that they may have to pay more for this kind of (33)_____ in the future.19.A. hardB. seriousC. sureD. strong20.A. hopedB. wantedC. expectedD. prepared。
bec中级模拟试题册答案标题:BEC中级模拟试题册答案正文:本篇文章旨在提供BEC中级模拟试题册的答案,以帮助考生更好地理解和掌握商务英语中级水平的相关知识和技能。
第一部分:听力理解答案在BEC中级模拟试题册听力部分的答案中,需要将听力材料中的关键信息准确地抓住并转化为适当的答案。
以下是部分听力理解答案的示范:听力材料一:Question 1: Which department does Mr. Johnson work in?Answer: The marketing department.听力材料二:Question 2: How much is the total sales revenue for last year?Answer: $1,250,000.第二部分:阅读理解答案在BEC中级模拟试题册阅读部分的答案中,需要综合考虑文章内容并准确回答相关问题。
以下是部分阅读理解答案的示范:阅读材料一:Question 1: What is the main purpose of the article?Answer: To introduce a new marketing strategy.阅读材料二:Question 2: According to the passage, what are the characteristics of a successful manager?Answer: Good communication skills, adaptability, and leadership abilities.第三部分:写作答案在BEC中级模拟试题册写作部分的答案中,需要根据题目要求,使用适当的写作格式和技巧撰写文章。
以下是部分写作答案的示范:写作题目一:以“Improving Customer Service”为题,写一篇建议信给公司经理。
Dear Manager,I am writing to offer some suggestions for improving customer service in our company. Firstly, I believe it is crucial to establish a dedicated customer service team that can promptly respond to customer inquiries and complaints. This will greatly enhance customer satisfaction and loyalty.Secondly, we should invest in regular training programs for our customer service staff. This will not only improve their communication skills but also update their product knowledge, enabling them to provide accurate and helpful information to customers.In addition, implementing a customer feedback system is essential. By encouraging customers to provide feedback on their experience, we can identify areas for improvement and make necessary adjustments to meet their expectations.I hope you will consider these suggestions and take action to improve our company's customer service. Thank you for your attention.Yours faithfully,[Your Name]写作题目二:以“Describe a memorable business trip”为题,写一篇记叙文。
BEC商务英语(中级)口语模拟试卷120(题后含答案及解析)题型有:1. INTERVIEWSECTION 1 INTERVIEW (ABOUT 3 MIN)1.What do you like to do during your spare time? /What’s your hobby?How do you spend your weekend?What kind of newspapers or magazines do you read most often?How often do you go to cinema? Do you love pets?What’s your favourite sport?正确答案:I’d like to watch TV or movies/go to the gym/ read novels/...- I always go shopping and have a nice meal with my boyfriend/girlfriend.- I am too exhausted to do anything else on weekend, so I usually just have a good sleep during weekend.- I read Southern Weekly every Thursday, because I think it’s a newspaper with insight.- I like Readers’ Digest very much, and I’ve been reading it since I was in high school.- About two or three times a month, because the visual and sound effects are really amazing!- I seldom go to cinemas, because I can watch whatever I want through the Internet, so why bother?- Yes. I’m a big fun of pets, and I actually have a little puppy. It’s really very very cute.- No, because I’m allergic to their hair.- I like tennis the most, because it gives good practice to every part of the body.- I love golf very much. It’s so elegant and graceful.2.Which level do you hope to reach three years from now?Do you have any plans for further study?Do you have any plans to try another job?Where are you going to live when you retire?Who is your career model? What can you learn from him or her?Have you ever made any three or five year plan for your career?正确答案:- I hope I can be an administrative manager in the middle level of our group.- I’ve decided to work harder so I can be a deputy manager of our department at least.- Yes, of course. The competition is so fierce nowadays, and the knowledge is upgrading very fast.- Yes, I’ll go to a business school to study MBA when I have saved enough money.- Yes. My current job doesn’t match my major at all. I’ll change another job as soon as I get an opportunity.- No. I love my current job, so what I need to do is to learn more about it.- I guess I will still live in this city even if I retire. I am so used to it.- Maybe I’ll move to Hainan, the climate is much better there.- I admire Bill Gates very much, not because he’s rich, but because he has determination and bravery.- x x x is my idol. I hope I can also be a person who makes his contribution to the society.- Yes. I want to be an expert in this field in five years, so there are lots to do if I want to achieve this goal.- No. I am not so sure about what exactly I want to be in the future, so I think I should figure it out as soon as possible.3.Which do you think is the best way to encourage employees?How can you persuade customers to buy your products instead of your competitors’?What makes agood leader?Does any energy waste exist in your company? How do you plan to solve this problem?Are you willing to travel when asked?Can you name some aspects that we should pay special attention to when we have business with foreigners?正确答案:- I think material incentive is the most effective tool to motivate them.- I think most people like being praised.- It’s not an easy question at all, but as for me, I will give them samples to use so they can have a better understanding of our products.- I think good advertisements would be powerful and persuasive, so why not shoot one?- In my opinion, a good leader should be clever, warm-hearted and fair-minded.- I think a good leader must have the charisma so everyone around him or her is willing to act what he or she orders.Yes, some people always leave the office without turning off the lights, computers or air conditioners. I think the best way is to fine anyone who forgets to do the right thing.- I don’t mind leaving for a business once in a while, but if it occurs too often, I’ll have trouble in taking care of my family.- Sure, and I think it’ll be interesting and challenging.Sure. First of all, we must know some basic manners of their country. Then we must make sure that we can understand their language well, and if we can’t, we must find a good interpreter.。
2020年bec中级阅读试题答案大全为了方便同学们的BEC商务英语学习,为大家准备了2020年BEC 中级阅读理解模拟题及答案,供大家阅读参考,希望以下内容能够为同学们的BEC商务英语考试提供帮助。
更多有关BEC商务英语考试的内容,尽在!2020年bec中级阅读试题答案大全BEC中级阅读理解模拟题11 SunT ours runs a risk by selling similar holidays to customers in different income brackets.2 It is worth offering holidays at a discount to increase the number of bookings.3 SunT ours needs to reflect on its marketing methods if it wants to boost repeat custom.4 It would be a good idea to sell holidays to locations which other promoters have ignored.5 SunTours has been disadvantaged by its approach in the past.6 In certain locations, SunTours may be able to negotiate more favourable contracts.7 There is an alternative to discount holidays that would be more satisfactory for SunTours' customers.Four market experts offer advice to SunT ours, the middle-market tour operatorA Robert WorthMarketing to a wider audience could lead to more people buying direct from SunTours rather than going through travel agents, and the consequent reduction in agents' commissions might boost company profits. Towards the end of the season, reducing the cost of holidays would attract last-minutecustomers, thus avoiding any possible loss on unfilled accommodation and flights. The company could also increase profits by selling more specialised holidays here in Britain, perhaps by offering breaks at historic sites and coastal destinations.B Steven WorrelWhether it's worth discounting surplus holidays is an arguable point, as it not only cuts into profits, but also results in budget-conscious holidaymakers being put next to SunT ours' more affluent customers, thus damaging the brand. It may seem attractive at first because of tight margins, but SunT ours should think twice before taking up this option. Currently, SunTours is planning to sell higher-margin holidays to previously 'unmarketed' destinations for which demand is greater than supply. It is likely that accommodation providers in these emerging holiday destinations will be more flexible when it comes to setting terms. The firm should go ahead with this policy.C Ursula CapalboGood risk management and higher sales can guarantee higher profits. Although SunTours has always been averse to planning, the company would in fact benefit from a risk model that forecasts the impact of discounting on cash flow and profitability throughout the year. SunT ours would then be able to change direction when things go wrong, as they inevitably do from time to time. Diversification can increase rather than spread risk, so caution is needed as the company enters regions where facilities for tourists are not yet fully developed. T argeting customers nearing retirement age, whose disposable income and leisure time are increasing, would be ideal.D Gillian WilmotSunT ours knows that good relationships with customers is the key to success in the travel business. With this in mind, the company should consider that brochure mailings, unlike electronic communications, can attract customers and maximise year-round opportunity. They encourage summer tourists to take another break and can even be used to send a thank-you letter to returning customers. Selling holidays at a reduced price is definitely not a sensible option. A better choice would be value-added promotions which can improve profitability and build on SunT ours customers' desire for high-quality service.四个专家分别对一个度假公司的发展给出了自己的意见。
BEC-2 Test 1ReadingPart OneQuestion 1-7Look at the statements below and the information about training courses on the opposite paper.Which course (A, B, C, or D) does each statement 1-7 refer to?For each statement 1-7, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.A Loans AdministrationThis course looks at the administrative functions of a bank's loans department, e.g. dealing with credit applications and keeping records of loan transactions. We will use real application forms of the type that administrative staff in loans departments regularly handle. It will be particularly useful for experienced staff with day-to-day administrative responsibility for loan portfolios. Although most clients choose to enjoy our beautiful premises, the course can be run at the client company or elsewhere.B Cashflow AnalysisOn this advanced course you will build up a database of a company's cashflow over time and identify and interpret patterns of change. You will analyze the cashflow of a few sample companies and use your analysis to judge their ability to settle their debts. This course will help you perform an advanced cashflow analysis of your own company.C Loan ContractsOpen to anyone who completed our introductory course to legal contracts in business, this course looks at the legal principles involved when a company takes out a loan; and outlines how to take legal action against a company that defaults on its repayments. You will compare the interests and responsibilities of both parties to a loan contract.D Leasing & Asset FinanceThis is a course for those new to leasing. It will provide you with a basic understanding of why companies prefer to lease property or machinery, rather than buy. You will learn about both the expenses and tax benefits of leasing and you will study a variety of lease agreements and the laws relating to them.Part TwoQuestions 8-12Read the article below about a psychologist's advice to managers.Choose the best sentence from the opposite page to fill each of the gaps.For each gap 8-12, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.There is an example at the beginning. (0)The Psychology of ManagementIf overflowing in-trays frighten you or solving problems makes you sweat, there's a new range of business books called The Management Guides that you can turn to with confidence. (0)__G__. In addition, they're written in accessible language by Kathy Harman, a chartered occupational psychologist who heads her own London-based consultancy business. She says that the guides are intended for professionals working in small British companies, where thinking about management can be a low priority because of endless lists of other responsibilities.After this initial message to the reader, the following pages contain sections on every aspect of business, from managing your own time and selecting employees to planning ahead for the future.One of the reasons Harman wrote these guides was that she knows not every business is able to invest in training. The difficulty, especially for small businesses, is that, "People are professionals first and foremost and somehowthey are just expected to pick up management skills as they go along." And becoming one, she recognizes, is especially difficult if you're not used to communicating effectively or delegating work.She adds, "It's all very well managing areas that you have control over and you can do all the planning you feel is necessary, but there are always going to be other people out there who do the most unexpected things,"having good, friendly relationships with all their staff and business contacts. "The important thing in management," says Harman, "is the human element."Her advice to managers everywhere is to maintain professionalism at all times. "If you've ever managed anyone," she says, "you'll know that you're not allowed to be fed up because when the staff come to you, they don't want to know about your problems, they want their problems solved."Harman feels confident about making such an analysis because of her years of training as an occupationalpsychologist. "What you find there is that more senior managers have had some kind of psychological training, while in this country most managers get their management psychology second-hand by listening to other managers."The overall message from Harman is a simple one, and it's got nothing to do with technology or databases.the right staff at all levels, you really haven't got a business. People are your principal resource."A And when they do, managers need a variety of strategies to fall back on.B This, of course, is unlikely to be easy, because being an expert in your field doesn't necessarily make you a good manager.C The question that most of them ask is ,"Can we actually afford a management training courses?"D Although this area of study is becoming more acceptable in the business world, Britain is a long way behind the rest of Europe.E It's about creating a working environment that promotes the well-being of everyone, from the post room to the board room.F This is illustrated at the beginning of each guide with the quote, "This book is for those who would like to manage better but are too busy to begin."G They're short, pocket-sized, and very reasonably priced at '2.99 each.Part ThreeQuestions 13-18Read the article below about effective communication and the question on the opposite page.For each question 13-18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose.The importance of good communicationEffective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to theoverall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee's appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager's desk and you will see the problem -- it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.13. In the first paragraph the writher recommends that communication with staff should include _____.A. some feedback on their job performanceB. an explanation of how company targets have been setC. information on promotion prospects within the companyD. an indication of which duties they can expect assistance with14. According to the writer, the best way of achieving effective communication is to _____.A. adapt the message to suit a particular audienceB. make the content of messages brief and directC. select the most suitable means of conveying a particular messageD. ensure that information is targeted at the appropriate group of people15. What does the writer say about the communication options available to senior manager?A. Sending memo to staff is one of the most efficient methods.B. It is important to find the time to discuss certain matters with staff.C. They should increase the range of options that they use.D. Getting junior managers to talk to staff can create different problems.16. What advice is given about the communication tools made available by technology?A. Aim to limit staff use of certain communication tools.B. Evaluate them in terms of the expenditure involved.C. Select them on the basis of the facilities they offer.D. Encourage more staff to attend training courses in their use.17. According to the writer, a problem with written communication is that _____.A. the message can be interpreted differently to what was intendedB. it can be easy for people to ignore the contents of a written messageC. most people are more comfortable with face-to-face communicationD. it is possible for correspondence to get lost within a large organization18. According to the article, what is the effect of receiving large amounts of written information?A. It is counter-productive.B. It causes conflict in a company.C. It leads to changes in work patterns.D. It makes the main points more difficult to identify.Part FourQuestions 19-33Read the letter below from an agency providing temporary staff for companies.Choose the best word to fill each gap from A, B, C or D on the opposite page.For each question 19-33, mark one letter (A, B, C or D) on your Answer Sheet.Office Angels Employment Agency14-16 Lockhart RoadWan ChaiHong KongTel: 5324365Fax: 5324111Dear Client,Office Angels is advising businesses to plan as far ahead as possible to ensure guaranteed staff cover during holiday periods. There is now a (19)_____ shortage of skilled secretarial and administrative staff and this is (20)_____ to get worse over the next twelve months.Businesses which require staff with experience of specialist computer applications are the most at (21)_____. You are advised to (22)_____ our agency well before the staff are actually needed to be certain of filling gaps with adequately (23)_____ personnel. If you don't, it's almost (24)_____ that you will be left without the skills needed to (25)_____ your office running smoothly.The (26)_____ for the shortage of secretarial staff appears to be a combination of two (27)_____. There has been an (28)_____ in the demand for secretarial services over the last few years, and at the same time there has been a (29)_____ of students deciding to choose secretarial studies.Office Angels Agency would (30)_____ to emphasize that businesses should not underestimate the difficulty of (31)_____ experienced temporary staff. It is also necessary to make the (32)_____ that businesses should be prepared for the fact that they may have to pay more for this kind of (33)_____ in the future.19.A. hardB. seriousC. sureD. strong20.A. hopedB. wantedC. expectedD. prepared21.A. riskB. chanceC. worryD. difficulty22.A. confirmB. communicateC. contactD. command23.A. lecturedB. aidedC. formedD. trained24.A. positiveB. correctC. rightD. certain25.A. saveB. keepC. ensureD. continue26.A. reasonB. purposeC. resultD. problem27.A. articlesB. mattersC. factorsD. subjects28.A. enlargementB. increaseC. additionD. upgrade29.A. lackB. needC. requirementD. few30.A. requestB. desireC. askD. like31.A. achievingB. obtainingC. realizingD. earning32.A. pointB. ideaC. positionD. subject33.A. offerB. deliveryC. productD. servicePart FiveQuestions 34-45Read the article below about airport hotels.In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.The exercises begins with two examples, (0) and (00).Examples 0 CORRECT00 OFCHECKING IN TO A WORKING BASE0 Smart business travelers today are staying at the airport to do business. Rather than00 waste of time in traffic jams as they try to reach city center venues, business peopleWritingPart OneQuestion 46You are a manager in a small publishing company. You have recently taken charge of your company's staff training programme. Before the programme starts you would like to identify training areas that staff are interested in.Write a memo to all staff:saying when the programme will startasking for suggestions for the programmegiving a deadline for suggestions.Write 140-150 words.Write on the separate answer paper provided.MemorandumToFromDateSubjectPart TwoQuestion 47:You work for a sports center. You have been asked to write a short report that will appear in a newsletter for the sports center's members.Look at the graphs below, on which you have already made some handwritten notes.Then, using all these handwritten notes, write your report.Write 120-140 words.Write on the separate answer paper provided.SpeakingTask Sheet 1A: WHAT IS IMPORTANT WHEN…?Selecting applicants for a jobWork ExperiencePersonal QualitiesB: WHAT IS IMPORTANT WHEN…? Choosing a new supplierPrice and DiscountsReputationC: WHAT IS IMPORTANT WHEN…? Aiming to improve production quality Up-to-date equipmentStaff TrainingTask Sheet 2A: WHAT IS IMPORTANT WHEN…? Preparing for a job interviewStudying the job advertisementFinding out about the companyB: WHAT IS IMPORTANT WHEN…?Deciding whether to attend a conferenceVenueSpeakersC: WHAT IS IMPORTANT WHEN…?Developing new productsMarket ResearchCosts InvolvedTask Sheet 1Foreign Business TripYour company is attending a trade fair in a foreign country for the first time.You have been asked to help with the preparations for the trip.Discuss the situation together, and decide:what travel and accommodation arrangements you will need to make before the tripwhich kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip参考答案!1-10.DCABA DCFBA11-20.DEACD BAABC 21-30.ACDDBACBBA 31-34DCAD 35空白.36.the 36 .for 37 correct 38. THROUGH39. ARE40. CORRECT41. PLACE42. YEARS43. FOR44. THA T45. CORRECT60. THEM61.WETHERLEY62. TRAINING MANAGER63. TJ3464. (THE/AN) INFORMATION PACK65. (TV) COMMERCIAL66. (PRODUCT) PACKAGING67. 6 WEEKS68. QUOTATION69. GREEN70. FRIDAY71. NARROWER72. DRAWERS73. C74. G75. F76. D。