组织设计-国外组织行为学课件皮尔森ch03 精品

4. Contrast the classical viewpoint of management with that which the human relations movement advocated.
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Hale Waihona Puke Chapter 1 / Slide 2
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Chapter 1 / Slide 8
Why Study Organizational Behaviour? (continued)
• Organizational behaviour makes a difference. • Organizational behaviour affects individuals’
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Chapter 1 / Slide 6
What Is Organizational Behaviour?
• The attitudes and behaviours of individuals and groups in organizations.
2. Explain the concept of organizational behaviour and describe the goals of the field.
3. Define management and describe what managers do to accomplish goals.
Chapter 1 / Slide 7
Why Study Organizational Behaviour?

The Five-Factor Model of Personality
• Five basic but general dimensions that describe personality:
– Extraversion – Emotional stability/neuroticism – Agreeableness – Conscientiousness – Openness to experience
2. Describe the dispositional, situational, and interactionist approach to organizational behaviour.
3. Discuss the Five-Factor Model of personality. 4. Discuss the consequences of locus of control,
Conscientiousness and OB
• Important for job performance on most jobs given the tendency towards hard work and achievement.
Openness to Experience and OB
The Situational Approach
• Characteristics of the organizational setting such as rewards and punishment influence people’s feelings, attitudes and behaviour.
• Each of the “Big Five” dimensions is related to job performance.

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Chapter 4/ Slide 9
Generational Differences in Values (continued)
• Some research has concluded that all work generations share the same values but express them differently.
• Such value differences might then underlie the differential assets and preferences for leadership style.
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Chapter 4/ Slide 6
Chapter 4/ Slide 15
Power Distance (continued)
• In large power distance cultures, inequality is accepted as natural, superiors are inaccessible, and power differences are highlighted.
• Values are motivational and very general. • People tend to hold values structured around
such factors as achievement, power, autonomy, conformity, tradition, and social welfare.
– ห้องสมุดไป่ตู้ndividualism/collectivism

– The dispositional approach – The situational approach – The interactionist approach
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Chapter 2/ Slide 6
The Dispositional Approach
9. Distinguish between extinction and punishment and explain how to use punishment effectively.
10.Explain social cognitive theory and discuss observational learning, self-efficacy, and self-regulation.
• Individuals are predisposed to behave in certain ways.
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Chapter 2/ Slide 7
The Situational Approach
• Characteristics of the organizational setting such as rewards and punishment influence people’s feelings, attitudes and behaviour.
Copyright © 2011 Pearson Canada Inc.
Chapter 2/ Slide 15
Emotional stability/neuroticism and OB
• Persons high on emotional stability will have more effective interactions with co-workers and customers as they tend to be more clam and secure.