秘书英语
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《秘书英语》课程标准一、课程信息课程名称:秘书英语课程类型:文秘专业核心课课程代码:授课对象:文秘专业学分:4.5 先修课:无学时:72 后续课:无制定人:制定时间:二、课程性质本课程旨在提高文秘专业的学生和从业人员熟悉办公室中常见的涉外活动,提高涉外英语交际能力,其中包括专业文献阅读、翻译、写作和口头交际能力。
使学生在掌握语言技能的同时,了解现代秘书的整个工作环节,以达到在实践中学习和运用英语的目的。
三、课程设计1、课程目标设计(1)能力目标总体目标:通过对本课程的学习,将语言技能训练与文秘工作技能训练相结合,加强学生对秘书工作基本理论的学习,同时培养文秘专业英语技能的训练及文化意识的培养。
能以正确的语音语调进行英语交流,自由地表达自己的思想和观点;而且能逐步养成用得体的语言回答或者提出各种问题的习惯,为日后做好秘书工作打下坚实的基础。
具体目标:秘书工作所需的基本专业理论知识;文秘专业学习者必备的专业技能;秘书英语听、说、读、写、译等技能;英语综合应用能力和跨文化交际能力;(2)知识目标现代秘书工作的具体内容;交际、商务语言;文化背景与差异;职业理论及语言知识2、课程内容设计(1)设计的整体思路:以秘书工作的不同环节为主题进行,将语言技能训练与文秘工作技能训练相结合,课文内容着重反映当代秘书办公生活和现实商务活动的真实情景,练习活动丰富,实用性强。
采用“教学做一体化”的教学模式,用任务驱动、启发式提问、案例分析、项目活动及角色扮演等教学方法让学生动起来;老师的角色则是合理地组织,密切地关注,必要时指导性的响应。
(2)模块设计表:3、能力训练项目设计根据模块内容,可将多个单元的训练要求综合考虑,设计内含多个训练任务的、具有平行、递进关系或包含关系的一级训练项目4、进度表设计四、教材、资料教材:《秘书英语》刘玉梅主编高等教育出版社 2009年参考资料:《文秘英语》,教育部《文秘英语》教材编写组,高等教育出版社,2002年;《文秘英语现学现用》,徐里居编著,中山大学出版社,2003年;《最新文秘英语随身查小词典》,吴学杨编著,中国书籍出版社,2005年五、需要说明的其他问题1、教学评价与考核本课程为考试课。
对于秘书的评价英语文章带翻译原文:Secretary, an administrative position commonly set up in government organs, enterprises and institutions in China, is also one of the most extensive social occupations in the world and plays an indispensable role in social development. In recent years, secretarial science has become one of the majors set up in major universities, and it is also a common course.For secretaries, work experience is the most valuable. The longer they work, the more they see the world, and the more problems they encounter, the more experience they have accumulated, and the more experience they have, the stronger their ability to deal with problems and handle affairs. Now the Secretary has become more and more professional. He not only needs to master the working skills of the office, but also can show a certain sense of responsibility without being reminded by the boss, show initiative and excellent judgment in practical actions at work, and make decisions within the scope of authority. This is why the demand for secretaries is rising.Secretaries play a variety of different roles in the office, which can be said to be an important role in the office. They play a connecting role and coordinate services in obedience, service leadership and serving the grass-roots level. Therefore, they have high requirements for their professional quality.The basic functions of secretarial work require that secretaries should be meticulous and thoughtful in all aspects of work. Therefore, as an important role of the office, secretaries must have "generalists" and "generalists", and have strong professional qualities. How the secretary positions himself is very important in his work. Secretary, within the scope of authority granted by the leadership, you can't overstep the boundaries and levels. It's the secretary who should do what he can, and it's not suitable for the Secretary to overstep his authority; For their own positioning, is limited, can not see themselves too high or too low, too high will have no motivation, aimless, too low, will have no self-confidence, often deny themselves; The most important thing is that thousands of people should not overstep their authority. As a secretary, you need to properly position yourself and examine yourself. It's reallynot easy to be a secretary. Whether business secretaries or political secretaries, in addition to having the most general written, foreign language and computer skills, they often need to have strong communication and coordination skills and keen insight and judgment. They really need to be exquisite. In the secretarial class, everything I heard told me that a secretary is like a machine running at high speed every day. It's hard to be a good secretary. People who don't have good Kung Fu really can't do it. Female secretaries are even more difficult to be. On the one hand, they have to withstand the pressure of public opinion, and on the other hand, they have to bear the burden of work. A little poor psychological quality will lead to the failure of this position. Now I know that it is wrong to unilaterally think that female secretaries are young people. However, I think it is really necessary to start working as secretaries when they are young. First, because young people have energy and physical strength, they are very useful in the face of high-intensity secretarial work. Second, with the growth of age and length of service, women's advantages of being meticulous and considerate become more prominent. They are more resourceful and patientthan young people. All secretaries are temporary. Secretaries are just a springboard to higher ranks and more opportunities. Many successful people in shopping malls and political circles start from secretaries step by step.We should have confidence in the Secretary industry. We are not afraid of a low starting point or a bad job. This is my new evaluation of the secretary.译文:秘书,在我国政府机关,企事业单位普遍设置的一个行政职位,在世界上也是最广泛的社会职业之一,对社会发展起着不可或缺的作用。
秘书英语课后答案(第二版)UNIT 1 How Does One Become a Secretary?(1)what has made you decide to apply for a position here?(2) My responsibilities include typing, filing, and answering telephone(3) you’re looking for an executive secretary(4) assist me in my daily routine, dealing with correspondence(5) I am more confident that I am able to handle the office routine.5.1)I am very happy that I have the chance for this personal interview.2)I had a part-time job for three months at Far East Trade Company as a personnel assistant.3)As a secretary I usually need to deal with people from other cultures.4)My plan is to become a successful secretary because I have been well trained for this.5) A secretary must team up with other coleagues for a smooth operation to maximize working efficiency.6)I want to ask about the salary and benefits in the company.UNIT 2 How Does a Secretary Work in the Office?1) take this opportunity 2) is divided into four departments 3) Let’s deal with each one in turn4) she’ll leave at the end of the week 5) is responsible for1)We should go round and meet some of the staff you’ll be working with.2)Let’s start with Ling Yun.3)I’m looking forward to seeing you next week.4)Can I have a few moments of your time?5)You’ll be spending today and tomorrow with h im.6)She is leaving us at the end of the week and then you’ll take her place.UNIT 4 How Does a Secretary Receive Visitors?1) I have an appointment with Mr. Ling Yun at 11 o’clock.2). I’ve been sitting for the last three hours3) How do you take your coffee?A: Good morning, sir. Can I help you?B: Yes, I would like to see Mr. Ling Yun please.A: Do you have an appointment?B: No. I’m afraid I haven’t. I’m from Wilson Motors, and I’ve come to see Mr. Ling todiscuss sales of our new model.A: 请问,您的名字是…?B: 福斯特,约翰•福斯特, 来自威尔森汽车公司。
描写秘书这个职业的英语作文The Role of a Secretary: An Insight into the Profession.The profession of a secretary is often misunderstoodand overlooked, yet it is a crucial role that requires a unique blend of skills and competencies. Secretaries arethe unsung heroes of the office, managing the flow of information, supporting executives, and ensuring that daily operations run smoothly. In this article, we delve into the world of secretaries, exploring their roles, responsibilities, and the skills required to excel in this profession.The Role of a Secretary.A secretary's role varies depending on the organization and the industry they work in. However, there are some common responsibilities that are typically associated with this profession. These include:1. Administrative Duties: Secretaries are responsible for handling routine administrative tasks such as scheduling meetings, managing calendars, and preparing agendas. They also handle incoming and outgoing mail, maintain office supplies, and ensure that the workspace is organized and tidy.2. Communication: Secretaries are often the first point of contact for internal and external inquiries. They must be able to communicate effectively, both verbally and in writing, to convey information accurately and promptly. This includes taking and relaying messages, responding to emails, and preparing reports.3. Confidentiality: Secretaries often have access to sensitive information and documents. It is crucial that they maintain strict confidentiality and adhere to ethical standards to protect the privacy of the organization andits stakeholders.4. Executive Support: Secretaries provide support to executives and senior management, taking care of theiradministrative needs and ensuring that they can focus on strategic tasks. This includes scheduling meetings, arranging travel, and managing their daily agendas.5. Coordination: Secretaries act as liaisons between different departments and stakeholders, coordinatingefforts and ensuring that information flows smoothly. They may also be responsible for organizing events and conferences.Skills Required to Excel as a Secretary.1. Organization and Time Management: Secretaries must be highly organized and efficient, with excellent time management skills. They need to prioritize tasks, manage multiple deadlines, and handle unexpected changes in schedules with ease.2. Communication Skills: Clear and effective communication is essential for secretaries. They must be able to convey information accurately, both verbally and in writing, and handle inquiries and requests withprofessionalism and politeness.3. Confidentiality and Ethics: Secretaries mustmaintain strict confidentiality and adhere to ethical standards. They handle sensitive information and must be trustworthy and reliable.4. Attention to Detail: Secretaries need to pay close attention to detail, ensuring that documents are accurate, presentations are polished, and meetings are well-prepared.A keen eye for detail is crucial in this profession.5. Technology Skills: Secretaries must be proficient in using various office software and technologies, including word processors, spreadsheets, email systems, and conferencing tools. They may also need to learn newsoftware or systems as they are introduced in the workplace.6. Decision-Making and Problem-Solving: Secretariesoften need to make quick decisions and solve problems independently. They must be able to think critically and creatively to handle unexpected situations and ensure thatoperations continue smoothly.In conclusion, the profession of a secretary is much more than just handling administrative tasks. It requires a unique blend of skills, including organization, communication, confidentiality, attention to detail, technology proficiency, and decision-making abilities. Secretaries play a vital role in supporting executives, managing information flow, and ensuring the smooth operation of organizations. As the world continues to evolve, the role of secretaries will also continue to transform, requiring them to adapt to new technologies and changing work environments.。
英语作文秘书的介绍English response:The role of a secretary is a multifaceted and essential one within any organization. As the gatekeeper to key executives and the central hub for communication and information flow, secretaries play a vital role in ensuring the smooth functioning of business operations.Core Responsibilities:Administrative support: Managing schedules, arranging meetings, booking appointments, organizing travel arrangements, and handling correspondence.Communication management: Filtering and screening phone calls, emails, and other incoming messages; handling sensitive and confidential information with discretion.Document preparation and management: Preparingpresentations, reports, and other documents; maintaining and organizing files and records.Office management: Ordering supplies, managing mail and couriers, maintaining office equipment, and ensuring a clean and organized workspace.Project support: Assisting with various projects, including research, data entry, and event planning.Essential Skills and Qualities:Excellent communication skills: Proficiency in both verbal and written communication, with strong interpersonal and public speaking abilities.Organizational and time management: Ability to prioritize tasks, meet deadlines, and maintain a highly organized and efficient work environment.Confidentiality and discretion: Ability to maintain strict confidentiality and handle sensitive informationwith professionalism and discretion.Technical proficiency: Familiarity with office software and equipment, including Microsoft Office Suite, email platforms, and presentation software.Teamwork and collaboration: Ability to workeffectively as part of a team and collaborate with colleagues at all levels of the organization.Importance in Business:The role of a secretary extends far beyond administrative tasks. Secretaries are often the first point of contact for clients, vendors, and other external stakeholders, and their professionalism and demeanor can significantly impact the organization's reputation. By providing exceptional support to executives, secretaries free up their time to focus on strategic decision-making and high-level responsibilities.Career Development and Outlook:The secretarial profession offers opportunities for career growth and advancement. With experience and additional training, secretaries can transition into roles such as executive assistants, office managers, or human resource administrators. The demand for skilled secretaries remains high, with organizations across all industries recognizing the value of competent and reliable administrative support.中文回答:秘书的介绍。
秘书英语演讲稿Ladies and gentlemen,Good morning! I am honored to stand before you today as a secretary to share my thoughts on the importance of secretaries in the modern workplace. As a profession that often goes unnoticed, it is crucial to recognize the incredible value that secretaries bring to organizations. Today, I will discuss the skills, responsibilities, and challenges of being a secretary, as well as the future outlook for this profession.Firstly, let us begin by acknowledging the essential skills that a secretary should possess. Effective communication is indispensable, both in written and verbal form. Secretaries must be excellent communicators, able to express themselves clearly and concisely in emails, letters, and phone calls. Furthermore, organizational skills are vital, as secretaries are often responsible for managing calendars, scheduling appointments, and coordinating meetings. Without these skills, chaos would ensue in any organization.Secondly, let us delve into the wide range of responsibilities that secretaries undertake. As the nerve center of an office, secretaries handle a myriad of tasks, from answering phone calls and greeting visitors to maintaining office supplies and managing budgets. They also play a pivotal role in data management, ensuring that files are organized and accessible. In addition, secretaries often serve as gatekeepers, controlling access to executives and filtering information that comes in and out of the office. Without their dedication, businesses would struggle to function smoothly.However, being a secretary is not without its challenges. The role can be demanding and fast-paced, requiring multitasking skills and the ability to prioritize tasks effectively. Secretaries must remain calm under pressure and adapt quickly to changing circumstances. Moreover, they often work behind the scenes, not receiving the recognition they deserve for their hard work. It is essential for organizations to appreciate the contributions secretaries make and recognize their value in building a successful workplace.Looking ahead, the future of secretaries is bright. While technology continues to evolve and streamline administrative tasks, there will always be a need for human touch in the workplace. Automation may assist in data entry and organization, but secretaries bring a level of professionalism and interpersonal skills that are irreplaceable. As the digital age progresses, secretaries will also need to adapt and acquire new skills such as proficiency in digital communication tools and project management software.In conclusion, secretaries are the unsung heroes of the modern workplace. They possess a multitude of skills, handle numerous responsibilities, and face various challenges on a daily basis. Their contributions are vital for the effective functioning of organizations. As we look towards the future, it is important to recognize the crucial role that secretaries play and to provide them with the support and recognition they deserve.Thank you for your attention, and I hope that you will join me in celebrating the indispensable role of secretaries in the world of business.Certainly! Here's the continuation of the speech:In today's rapidly changing business landscape, secretaries have had to adapt to new technologies and evolving workplace dynamics. The rise of the internet and digital communication tools has transformed the way organizations function, and secretaries have had to acquire new skills to keep up with these changes. They must now be proficient in various digital platforms, such as email and calendar management systems, project management tools, and virtual meeting platforms.The digital age has also given rise to the virtual secretary or virtual assistant, who provides administrative support remotely. This has enabled organizations to access highly skilled secretarial services without the need for physical office space. Virtual secretaries can handle tasks such as managing emails, scheduling appointments, and conducting research, all from the comfort of their own home or office. This trend has opened up new opportunities for secretaries to work in a flexible and remote capacity.However, while automation and virtual assistance have undoubtedly revolutionized the administrative landscape, there are certain aspects of the secretary's role that cannot be replaced by technology. Secretaries are often the face of an organization, interacting with clients, customers, and colleagues on a daily basis. They provide a personal touch that AI and automation simply cannot replicate. Their ability to build relationships, anticipate needs, and provide personalized support is irreplaceable. Moreover, secretaries play a crucial role in maintaining a positive and efficient office environment. They are often the go-to personfor employees seeking guidance, advice, or assistance. Secretaries are skilled problem solvers, handling various requests and challenges with grace and resourcefulness. They are the backbone of the office, ensuring that everything runs smoothly and that employees have the necessary support to perform their jobs effectively.Furthermore, secretaries are important contributors to organizational culture. They foster a sense of community and teamwork, acting as a bridge between different departments and levels within the company. Secretaries often organize events, celebrations, and team-building activities that promote a positive work environment. They also serve as a trusted confidant for employees, offering a listening ear and providing emotional support when needed.In order to remain relevant and valued in the modern workplace, secretaries must continue to develop their skills and embrace new technologies. Continuous learning and professional development programs are crucial for secretaries to stay updated with industry trends and best practices. Organizations should invest in training and educational opportunities for their secretarial staff, enabling them to take on more responsibilities and contribute to the organization's strategic goals.Furthermore, it is important for organizations to recognize the contributions and value that secretaries bring to the table. Providing a transparent career path and opportunities for advancement will not only motivate secretaries to excel in their roles but also attract top talent to the profession. Recognitionprograms, bonuses, and incentives can also go a long way in boosting morale and showing appreciation for their hard work.In conclusion, secretaries play a vital role in the modern workplace. They possess a unique set of skills, handle diverse responsibilities, and face various challenges. As technology continues to advance, secretaries must adapt and acquire new skills to remain relevant. Organizations must recognize the value that secretaries bring and provide them with the support and recognition they deserve. By celebrating the indispensable role of secretaries, we can create a more efficient, productive, and positive work environment for all. Thank you.。
秘书英语Unit 1 Handling Calls打电话的学问1.重要的第一声。
接通电话,秘书应亲切,声音优美地招呼。
“你好,这里是XX公司。
”2.要有喜悦的心情。
3.清晰明朗的声音。
即使是懒散的姿势对方也能够“听”得出来。
4.迅速准确地接听。
3声之内接听,5声再接起来的话,要应先向对方道歉。
5.认真清楚地记录。
应了解对方来电的目的。
6.应记录打电话人的姓名、地址、单位、电话号码以及电话的来意。
5WH技巧:WHEN, WHO, WHERE, WHAT, WHY,HOW。
电话记录要简洁又要完备。
对方告诉您的重要数字、名称等信息,最好要重复一遍并记录。
电话留言1.电话留言条最根本的特点就是要言简意赅。
2.行文简明扼要,通俗易懂,将发话者的意思清楚明白地表达出来。
3.发话者(From)、收话者(To)、日期(Date)、时间(Time)、留言内容(Message)4.有时还要签上记录人的名字。
根据此电话内容写一张留言条Joan: Hello! This is Joan, Mr Mornings’ secretary.Linda: Hello! Could I speak to Morning, please?Joan: I am sorry. She isn’t at office at this time. Could I take a message for her ?Linda: Er, yes. This is Linda speaking. I want to ask Morning to come to my birthday party this evening. Would you please ask her to give me a call earlier this afternoon. My telephone number is 6764352. Joan: Certainly…Telephone MessageFrom: LindaTo: MorningDate: June,14thTime: 8:00 amMessage: Linda wants you to go to her birthday party this evening. So when you come back, give her a call earlier this afternoon. Her telephone number is 6764352.Practice—take a message例句练习(打电话、录音与留言练习)1.谢谢您给国际贸易公司来电话。
我们平时的营业时间是星期一至星期五上午9点到下午5点。
请您留言。
我们将尽快给您回电话。
Thank you for calling International Trading Corporation. Our regular business hours are 9 am to 5 pm. Monday through Friday. Please leave your message. We will call you back as soon as possible.2.该留言是给史密斯先生的。
您好,史密斯先生,卧室太平洋公司库珀先生的秘书露西,请您给我回电话。
我的电话号码是555-1368.谢谢。
This message is for Mr. Smith. Hi, Mr. Smith, this is Lucy, Mr. Cooper’s secretary calling from Pacific Company. Would you please call me back at 555-1368? Thank you.3.非常感谢您致电AAA会计公司。
如果您知道要找的人的分机号,请现在输入。
如果不知道,请按井字键查询公司电话簿。
如果要在公司语音信箱留言,请按星号键。
如果有急事,请与杰克联系。
他的分机号是618。
谢谢。
leave a message, please press the star key. Should this call be urgent, please contact Jack, extension 618.4.我是PNP保险公司的查尔斯。
这个留言是人事部主任李东先生的。
我打电话来是要和您确认明天上午9点您与鲍勃斯图尔特先生的约会。
如果有什么需要我做的,请尽管与我联系。
我的电话号码是555-1357.非常感谢。
This is Charles of PNP Insurance Company. This message is for Mr. Lidong, Diretory of Personnel Department.I am calling to confirm your appointment with our manager, Mr. Bob Steward for 9:00 tomorrow morning. If I can be any help, please don’t hesitate to contact me at 555-1357. Thanks a lot.Sentence Practice-Receiving a Phone Call5.请问您是哪一位? Who shall I say is calling?6.您找哪个部门? What department are you calling?7.恐怕这儿没有陈先生这个人。
您拨的号码是多少?I’m afraid there is no Mr. Chen here. What number have you dialed?8.不是,很抱歉,您打错了。
No, I am sorry, you have got a wrong number.9.我把电话接给总裁。
I’ll put you through to the president.10.请等一会儿,我去看看他现在是否有空。
Hold on, please. I will check if he’s free.11.他外出办事了。
He is away on business at present.12.很抱歉,史密斯先生现在有客人。
I’m afraid Mr. Smith has some visitors at themoment.13.我们部门还有人能处理这件事,电话转过去吗? May I transfer you to someone else in our departmentwho can deal with the matter?更多例句参看教材P20-22。
补充知识:国际电话-IDD国际直拨电话号码组成如下:国际冠字+国家代码+地区代码+对方用户电话号码。
拨叫时连续拨号,中途不要停顿。
1)首先打国际冠字——拨叫国际、港澳台地区的电话,须先拨国际冠字00,使您的拨叫进入国际电话交换网。
2)接着拨国家代码——国家代码是国际电联分配给各国和地区的代码,由一位、二位或三位数码组成,拨此代码就会使您的拨叫进入您所要的国家或地区的电话网。
3)再拨地区代码——地区代码是各国自行指定的城市代码,拨地区代码时,切勿再拨前面的长途冠字“0” 。
4)再拨对方用户的电话号码。
——例如:一个英国人的电话号码是(0207)3476XXX,拨号时,要去掉0207之中的“0”,即应拨00(国际冠字)+44(国家代码)+207(地区代码)+3746XXX。
——其中:“00”是国际冠字,“44”是英国的国家代码,“207”是LONDON地区代码,3476XXX是用户号码。
Unit 2 Letters1.信封的写法(P26)2.信件16个构成要素着重:信头、日期、信内名址、正文、署名、主题、附件和附言。
3.信件的三大样式4.便函在格式上与信件的区别。
5.电子邮件的48小时原则。
6.例句练习(参看教材)。
Unit 4 Reception例句练习1.星期四上午可以吗? Will Thursday morning be fine?2.我来查看一下他的日程安排,看看是否可能。
Let me check his calendar to see if it’ s possible.3.从日程安排来看,他只有9 号下午有空。
As the diary indicates, he is free only on the afternoon of5.总经理10:00在办公室等您。
General Manager will be expecting you at 10:00 in his office.6.9月9日方面吗? Would September 9 be convenient for you?7.恐怕我们得重新安排这次见面的时间。
I am afraid we’ll have to reschedule the meeting. INVITATIONEtiquettes•选择适当的邀请方式。
(1)随意的。
(2)正式的。
除了电话邀请外,最好能寄上邀请信,尤其是对于外国客人。
一是为了庄重,二是为了方便客人办理护照签证等手续。
(3)若是非常隆重的活动,往往要邀请许多客人,送请贴是种理想的选择。
2. 打电话邀请时,应把活动的时间地点和内容清楚地告诉对方,语气要热情。
3. 邀请信的称呼不能写成 Dear Sir/ Madame 或 Gentelmen给客人以缺乏诚意的感觉。
4. 请贴应按专门的格式写作,而不能机械地把汉语的请帖翻译成英语。
请贴格式•按意群分成若干行写作。
第一行写上司的姓名或公司的名称,一般不用I,We或My boss;•第二行写 request the pleasure of 、request the honor of 或kindly invite;•第三行写上客人的姓名,并要在前加上Mr. Mrs、 Ms.、 Dr.、President等称谓;•第四行写明活动的名称;•第五行写明活动的时间;•第六行写明活动的地点。
•若要客人明确表示是否接受邀请,可在请帖左上角写上R.S.V.P.,它是法语“请回复”的首字母缩写。
还可以加上回复地址、联系电话等内容。
•请帖一般采用居中排列,不使用左对齐。
Times New Roman、Arial,还可使用其他艺术字体。
而邀请信就不能使用花哨的字体。
•邀请客人较多时,要认真记录下哪些客人接受了邀请哪些客人拒绝哦派了邀请。
范例:谨定于5月26日星期六上午9点在中国广州市延安路16号的广港饭店第二大厅举行开业典礼,恭请马克斯.米尔顿先生光临。