电大2018年《管理英语》(专科)形成性考核册答案

英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.—________A_______We’ve been working hard, but still getting behind。

A。

You’re right. B。

I’m afraid. C。

I don’t think so。

2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. Sorry B。

Excuse me C. I’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please。

B. Not at all。

Go ahead.C. No, thank you。

4. –I’m going to Beijing for a few days.—______C____ I wish I could go with you。

A。

It doesn’t matter. B。

Forget it. C. I really envy you.5. –The Auto Show in the City Stadium has been canceled。

—Oh，no!____A______A. What a pity！B. It doesn’t matter C。

It’s not interesting at all！6-Is it possible for you to work out the plan tonight?—________B_______.A。

I’ll do that. B. I think so。

A. but to think B. thinking C. to D. think
8. That’s all settled. It____D_______ talked about.
A. shouldn’t B. mustn’t be C. can’t D. needn’t be
9. Her parents died when she was very young, so she was___A________ by her aunt.
13. I don’t suppose he will attend the meeting, ___B__________?
A. won’t he B. will he C. do I D. don’t I
14. _______A__________ fine weather it is!
A. What B. What a C. How D. How a
_________B___________________.
A. Yes, but I’ll have English classes.
B. Sorry, I have an appointment with Dr. Brown.
C. I’m afraid I have no idea.
D. Neither am I
B. I have no idea
C. It’s far from here
D. Sorry, I’ve forgotten
3. Well, Mary, how are you?
_________C______________.
A. I’m good
B. I’m pleased
C. I’m fine

《管理英语（2）》形成性考核册参考答案作业1一、交际用语（共计 10 分，每小题 2 分）1-5 题：选择正确的语句完成下列对话，并将答案序号写在题前括号。

1. - I was worried about my math, but Mr. White gave me an A.- .A. That’s an easy course.B. Congratulations!C. Mr. White is very good.2. - Hi, Helen, I’ll have an interview tomorrow. I’m afraid I can’t make it.- .A. Sure, you can. Take it easy.B. I’m sorry to hear that.C. That’s all right.3. 一 Should I leave earlier tomorrow morning?- .A. Yes, it’s better to leave earlier to avoid the morning traffic.B. Yes, you will.C. No, you won’t.4. 一 How do you think of the theme of our event?- .A. It’s pretty good.B. I feel so sorry about that.C. I’d like to have some tea.5.- .一 It will be held on the 3rd floor of Shakiraton Hotel.A. When will you give a speech?B. Does your speech still go on?C. What is the address of your speech?二、词汇与结构（共计 30 分，每小题 2 分）6-20 题：阅读下面的句子，从 A,B、C 三个选项中选出一个能填入空白处的正确选项，并将答案序号写在题前括号。

最新国家开放大学《管理英语（1）》形成性考核册参考资料《管理英语（1）》是国家开放大学2017年春季新开的课程之一，对国家开放大学的管理专业学生进行统一考试。

该资料对学生完成学习任务起着一定的辅助作用。

本文库还有国家开放大学其他课程的参考资料，可以参考。

作业1一、交际用语（共计 10 分，每小题2分）1-5 题：阅读下面的小对话，选择恰当的答语。

1.-Hello, I’m David Chen. Nice to meet you.- .A. Are you?B. Nice to meet you, too.C. Very nice.2.-It’s rather cold in here.Do you mind if I close the window?- .A. No, go ahead.B. Yes, please.C. Sure, please.3. - May I use your hike for a moment?- .A. It doesn’t matter.B. By all means.C. I have no idea.4. -？- My mother is retired. My father is a manager.A. What are your parents doing right nowB. Do your parents still workC. What do your parents do5. - Hey, Derek, which do you think is harder to learn, marketing or designing?- .A. It is the best design I have ever seen.B. Personally, I think designing is more difficult.C. I like it very much.二、词汇与结构（共计划分，每小题2 分）6-20 题：阅读下面的句子，从A 、B、C三个选项中选出一个能填入空白处的最佳选项。

最新国家开放大学《管理英语（1）（2）》形成性考核册参考资料两套汇编附答案最新国家开放大学《管理英语（1）》形成性考核册参考资料《管理英语（1）》是国家开放大学2017年春季新开的课程之一，对国家开放大学的管理专业学生进行统一考试。

该资料对学生完成学习任务起着一定的辅助作用。

本文库还有国家开放大学其他课程的参考资料，可以参考。

作业1一、交际用语（共计 10 分，每小题2分）1-5 题：阅读下面的小对话，选择恰当的答语。

1.-Hello, I’m David Chen. Nice to meet you.-.A. Are you?B. Nice to meet you, too.C. Very nice.2.-It’s r ather cold in here.Do you mind if I close the window?-.A. No, go ahead.B. Yes, please.C. Sure, please.3. - May I use your hike for a moment?-.A. It doesn’t matter.B. By all means.C. I have no idea.4. -？- My mother is retired. My father is a manager.A. What are your parents doing right nowB. Do your parents still workC. What do your parents do5. - Hey, Derek, which do you think is harder to learn, marketing or designing?-.A. It is the best design I have ever seen.B. Personally, I think designing is more difficult.C. I like it very much.二、词汇与结构（共计划分，每小题2分）6-20 题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

最新国家开放大学《管理英语（1）》形成性考核册参考资料《管理英语（1）》是国家开放大学2017年春季新开的课程之一，对国家开放大学的管理专业学生进行统一考试。

该资料对学生完成学习任务起着一定的辅助作用。

本文库还有国家开放大学其他课程的参考资料，可以参考。

作业1一、交际用语（共计 10 分，每小题2分）1-5 题：阅读下面的小对话，选择恰当的答语。

1.-Hello, I’m David Chen. Nice to meet you.- .A. Are you?B. Nice to meet you, too.C. Very nice.2.-It’s rather cold in here.Do you mind if I close the window?- .A. No, go ahead.B. Yes, please.C. Sure, please.3. - May I use your hike for a moment?- .A. It doesn’t matter.B. By all means.C. I have no idea.4. -？- My mother is retired. My father is a manager.A. What are your parents doing right nowB. Do your parents still workC. What do your parents do5. - Hey, Derek, which do you think is harder to learn, marketing or designing?- .A. It is the best design I have ever seen.B. Personally, I think designing is more difficult.C. I like it very much.二、词汇与结构（共计划分，每小题2 分）6-20 题：阅读下面的句子，从A 、B、C三个选项中选出一个能填入空白处的最佳选项。

最新国家开放大学《管理英语（3）》形成性考核册参考资料《管理英语（3）》是国家开放大学2017年春季新开的课程之一，对国家开放大学的管理专业学生进行统一考试。

该资料对学生完成学习任务起着一定的辅助作用。

本文库还有国家开放大学其他课程的参考资料，可以参考。

作业1一、交际用语（共计 10 分，每小题 2 分）1-5 题：阅读下面的小对话，选择恰当的答语。

1. - I’m leaving for Shanghai tomorrow.一A. See you later.B. Have a pleasant trip!C. Let’s go out for a drink.2. - Could I help you with the heavy box? You look so-fired.－ I can manage it.A. No, thanks.B. Yes, please.C. All right.3. - Is it possible for you to expand business there?一A. I like it.B. I’d love to.C. Yes，I think so.4. - Would you like some more beer?一，please.A. Just a littleB. No moreC. I’ve had enough5. - Are you going on holiday for a long time?一A. It was a long time.B. Two weeks ago.C. No. Only a couple of days.二、词汇与结构（共计 30 分, 每小题 2 分）6-20 题：阅读下面的句子，从 A、B、C 三个选项中选出一个能填入空白处的最佳选项。

6. Leave the reference books behind, you won’t be able to think inde pendent ly.A. orB. andC. so7. A bus driver is responsible the safety of his passengers.A. inB. forC. to8. This is the man last night.A. whom I saw himB. whom I sawC. who I saw him9. I took it for that you wouldn’t come here again.A. grandB. tameC. granted10. It’s to point to or talk about strangers in public.A. impoliteB. possibleC. please11. important it is for kids to imagine freely!A. WhatB. HowC. What an12. 一 father took part in the charity activity in the neighborhood yesterday?- Peter’s.A. WhoseB. WhatC. Which13. Under no circumstance to tell lies to parents.A. children are allowedB. are children allowedC. will children allow14. Let’s discuss these problems at the meeting, ?A. do weB. shall weC. will you15. John as well as Mike just been back from an important meeting.A. haveB. hasC. had16. You can go out， you promise to be back before 12 o’clock.A. so far asB. as far asC. as long as17. They recommended that the amusement parkA. was extendedB. will be extendedC. he extended18. A number of boys absent some time during the term.A. have beenB. has beenC. will19. If you need further information, please our office.A. constantB. constructC. contact20. - When do we have to pay the bill?一 December 30.A. ByB. OnC. During三、阅读理解（共 40 分，每小题 4 分）21-25 题：阅读短文，根据短文内容从 A、B、C 三个选项中选出一个正确答案。

单元自测 1 答案题目为随机，用查找功能（ Ctrl+F ）搜索题目题目：—— Please call me Mary. That's my first name.答案： How shall I address you?答案： could you please题目：— Excuse me,tell me what's the — Yes, it's 8633-2788. If you have any other questions, don't he sitate to ask.telephone number onmy desk?题目：— Hello, I'm David Chen. Nice to meet you—..答案： Nice to meet you too.题目：— Hi, I'm Melinda Smith, the new secretary. Nice to meet you here.答案： I hope you'll be— Hi, I'm Mike Brown from the Training Center.happy working here.题目：— Sally,, Mary Brown.答案： this is our new— Nice to meet you. I'm Sally Johnson, the Sales Manager.secretary题目：“ Isn't it impolite to call people by their first names?” The underlined word isof the same word class as.答案： interesting题目： Don't be afraid ask a lot of questions.答案： to题目： Hello, everyone. I'd like to to you our new secretary, Melinda Smith.答案： introduce题目： I like the working atmosphere here.It's very.答案： friendly题目： I think is impolite to call people by their first names.答案： it题目： I'm looking forward to together with you.答案： working题目：If you have any questions here, please tell us. We'll all be to help you. 答案： ready题目： Keeping eye contact makes the other personwelcome and答案： feelcomfortable.题目： People here usually each other by their first names instead of family答案： callnames.题目： Smile a lot and be friendly as possible to everyone you meet.答案： as二、翻译：从以下 A 、B、C三个选项中选出与英文最适合的中文翻译。

英语参考答案一、选择题I、-I think thi ngs have bee n a bit difficult for us the last couple of mon ths.- _____ A ______ W e' ve bee n work ing hard, but still getti ng beh ind.A. You ' re right.B. I ' m afraid.C. I don ' t think so.2. —How can you expla in the latest situatio n?- A ,I know it is all my fault.A. SorryB. Excuse meC. I ' m afraid3. - Do you mind if I use vouchers to spe nd in a restaura nt?- _____ B ___A. Yes, please.B. Not at all. Go ahead.C. No, tha nk you.4. —I ' m going to Beijing for a few days.- _____ C ___ I wish I could go with you.A. It doesn ' t matter.B. Forget it.C. I really envy you.5. —The Auto Show in the City Stadium has bee n can celed.-Oh, no! A ________A. What a pity!B. It doesn ' t matterC. It ' s notinteresting at all!6-Is it possible for you to work out the pla n toni ght?- _____ B ______ .A. I ' ll do that.B. I think so.C. I ' d love to.7. - How did your meeting go yesterday?- A‘actually, it was really frustrating.A. Not so goodB. Very goodC. Noth ing special9. —Will you help me arrange a meeti ng with Mr. Brow n, please?- ___ C _____A. No, no way.B. No, I can ' t.C. Sorry I can ' t. I have to finish my project rightnow.10. - You' d better not push yourself too hard. You can turn to the team for help.-___B _______A. You are right.B. No, we can ' t do that.C.I think it will kill our time.II. This project is too big for me to finish on time.- ______ C ______ .A. Please do me a favorB. That is a daydreamC. I'll give you a hand12. AT&T found that employees with better pla nning and decisi on-mak ing skills were A to be promoted into man ageme nt jobs.A. more likelyB. more likeC. more un likely13. The dema nds and requireme nts placed on the CEOof Sony are differe nt from ___ B __ on the man ager of your local Wen dy's restaura ntA. theseB. thoseC. which14.I t is through en thusiasm and quiet inten sity A we tran sform creativity and visi on into the tech no logies.A. that 正确B. /C. which15. We could let some of the staff work from home. ___ B ________ ?—That's a good idea.A. Do you have any good ideasB. What do you thi nk of itC. Is there anything else16. Could you give us a speech on man ageme nt functions some day this week?—_____ C ________ .A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17. The HumanResource Managing Department at Honda is given specific instructions ______ C __ e mploy the best possible workers.A. how toB. on what toC. on how to18. Eve n the best continu ally seek ways to C ___ their skills.A. sharpB. sharpe nerC. sharpe n20. The resp on sibilities in han dbook B __ that man agers have to be concerned with efficie ncyand effect iven ess in the work process.A. implyB. in dicate 正确C. in terrupt21. so that un dersta nding takes place. BA. en ableB. En gageC. en courage22. Supervisors should _______ their employees in two-way communication so that understanding takesplace.A. en ableB. en gage 正确C. en courage23. A CEOs spe nd pla nning, the more profitable their compa nies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_______ C __________ .A. Yes, but ni have En glish classesB. Sorry, I have an appo in tme nt with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _______ A ____ people are often burned out, it's important for employeesto have a pers onal connection with you and the work you believe in.A. whereB. whe nC. while26. Effective leaders distill complex thoughts and strategies in to simple, memorable terms__B _______ c olleagues and customers can grasp and act upon.A. whe nB. that 正确C. who27. What you n eed to do is to keep things short and sweet, just the _ C __ .A. questio nsB. topicsC. highlights28. —If you can't say what you've come to say at the meeti ng, what's the point?—_________ B________ ,but I think you might n eed to cha nge your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29. Whe n the message fin ally reached the Comma nd Cen ter, it B ______ “ mutated ” to become—"Send three and four - pen ce, we're going to a dance. ”A. wasB. hadC. have30.I thi nk the primary A factor is there's bee n so much abse nee lately.A. con tribut ing 正确B. caus ingC. affect ing31.If dema nd is rising but the firm ___ C ____ from com muni cati on failure, the n stocks willfall and there will be un derstaffi ng.A. has bee n sufferi ngB. is going to sufferC. is sufferi ng正确32. — ________ C __________ iden tify the problems that have bee n occurri ng?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. —Will you go on a pic nic with us tomorrow?—_______ C __________ .A. Yes, but ni have English classesB. Sorry, I have an appointment with Dr. BrownC. rm afraidI have no idea34. Creativity, especially A _____ which takes place across departmental boundaries, is likelyto suffer hugely as team syn ergy slips.A. thatB. thoseC. /35. What you n eed to do is to keep things short and sweet, just the C __ .A. questio nsB. topicsC. highlights36. Every time I tried to say something, he would __B _ to something else.A. move offB. move onC. move over37. —How did your meeti ng go yesterday?—_______ A __________ actually, it was really frustrati ng.A. Not so goodB. Very goodC. Noth ing special38. —If you can't say what you've come to say at the meeti ng, what's the point?—_________ B________ ,but I think you might n eed to cha nge your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39. Effective leaders distill complex thoughts and strategies in to simple, memorable terms _ B _______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40. He's left now, but productivity has n't _C __ that much.A. carried on 不正确B. caught upC. picked up41. Who was _A ___ the meet ing ?A. chairingB. leading 不正确C. charging42. —____ B _______—rd like to have this film developed.A. What's it?B. May I help you?C. What do you wan t? 不正确43. —What are your teammates like?— A _______A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good frien ds.44. How do you get your members to _ C __ as a team?A. pull apartB. pull upC. pull together 正确45. The majority of these team challe nges __C _ any where.A. can deliverB. are deliveredC. can be delivered46.1 have bee n very lucky to have had A man agers duri ng my career so far.A. terrific 正确B. terribleC. terrifyi ng47. Will you help me arrange a meeti ng with Mr. Brow n, please?—___ C _______A. No, no way. 不正确B. No, I ca n't.C. Sorry I can't. I have to finish my project right now.48. —Could I borrow your iPad for a few hours?—___ B _______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It does n't matter.49. The team creates an en vir onment C __ people are comfortable in com muni cat ing, advocat ingpositi ons, and tak ing action.A. thatB. which 不正确C. i n which50. Team members are __ B __ as unique people with irreplaceable experiences, points of view,and kno wledge to con tribute.A. treatedB. viewedC. known不正确51.In high school, I am equally comfortable __ B__as a member of a team and independently.A. to work 不正确B. worki ngC. work52. I am sorry for what I have said to you.—_____ C _____A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53. —Could I borrow your iPad for a few hours?—_____ B_____A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It does n't matter.54.1 like to think __C __ . I am always the one finding new ways to a situation or challenge.A. in side of the boxB. of the boxC. outside of the box 正确55.1 believe that I have a lot to con tribute A a team environment, and am comfortable inboth leadership and player roles.A. toB. with 不正确C. for56. Regular and con crete feedback is importa nt __ B ___ who is not perform ing up toA. when to deal with a workerB. whe n deali ng with a workerC. whe n dealt with a worker 不正确57. Wow! This is a fan tastic project! I've n ever known you're so creative.—_____ C __A. Don't men ti on it.B. Great, I dare to say I am a tale nt. 不正确C. Thanks for your complime nts.58. — _____ C ___—You might as well write a tha nks-no te.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59. Lear ning new things has always bee n a great A for me.A. motivator 正确B. motivateC. motivatio n60. The leader __C _ at creati ng opport un ities to provide rewards, recog niti on and tha nks to his or her staff.A. exceedsB. excelle ntC. excels 正确61. —Do you mind if I use vouchers to spe nd in a restaura nt?—__ B ______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, tha nk you.62. —Can I get you a couple of tea?—_____ A_________________ .A. That's very n ice of youB. With pleasureC. You can, please 不正确63. __C _ clearly com muni cate with and actively liste n to employees is esse ntial performa nee.A. Be able toB. Be ing able 不正确C. Bei ng able to64. __ C _ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确her pote ntial. to improve theirC. Regardless of65. A n appreciated gift and the gesture of providi ng it will __B _ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and liste n.—AA. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67. — ____ C ____—You might as well write a tha nks-no te.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem n eeds might in clude the A from a workplace.A. rewardsB. rewarded 不正确C. rewarded69. Fifty-five per cent of the resp ondents said that praise and atte nti on from their supervisor would make them feel A the compa ny cared about them and their well-be ing.A. as ifB. even if 不正确C. like70. All the team members tried their best. We lost the game, ___ A ___ .A. howeverB. therefore 不正确C. si nee71. Over-the- top? You mean …—____ C _____A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72. —Why did n't you come to my birthday party yesterday?—______ B ___A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accide nt. 正确C. Fin e, I n ever go to birthday parties.73. At a rough A ____ , we will take ano ther four weeks to finish this pla n.A. estimate 正确B. valueC. account74. Good work A good pay.A. deservesB. requests 不正确C. deserts75. They have come to the con clusi on A _____ this win ter will be eve n colder tha n before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—___ C ______A. I don't thi nk so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't thi nk so. It's n ot your fault.77. —Do you know where I can repair my motorcar?—___ B ______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78. The workme n want to __ B ___ the nu mber of worki ng hours and to in crease pay.A. deleteB. decrease 正确C. depress79. We ndy suggests that we B ______ tomorrow.A. shall goB. should go 正确C. will go80. Without his assista nee, I A ______ the research last mon th.A. would n ot have completed 正确B. could not finishC. should not finish81. —Haven't see n you for ages. What are you busy doing now?—_____ C ____A. Yes ,long time no see.B. Yeah, tha nks for coming.C. I am worki ng part time in a bookstore. 正确82. —Over-the- top? You mean …— A ______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83. L inda walked at the head, A _____ by her colleagues.A. followedB. followi ng 不正确C. to follow84. Please ask the solicitor what his __ B ___ would be to take the case to court.A. fareB. feeC. salary 不正确85. A child's character is greatly in flue need by his home __ B __ .A. caseB. en vir onment 正确C. situati on86. —Can I have three days off next week, Mr. Smith?—__B __ . I can man age without you.A. I'm afraid notB. Of courseC. It depe nds 不正确87. —If you don't believe in yourself, no one else will.—__C __ . Con fide nee is really importa nt.88. They depe nd on each other to survive. In other words, they are B __ f or survival.A. in terwove nB. in terdepe ndent 正确C. intern atio nal89. He ordered that nothing __ B____ un til the police arrived.A. was touchedB. should be touched 正确C. had bee n touched90. Redu ndancy happe ns whe n employees n eed to __C their workforce. And as a result, some one gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?— A . Either will do.A. I don't mind 正确B. No problemC. Go ahead92. —If you don't believe in yourself, no one else will.—__C __ . Con fide nee is really importa nt.A. That's not the pointB. I don't thi nk so 不正确C. I could n't agree more93. By the end of the year, the sales pla n for the n ext year B __ .A. will be madeB. will have bee n madeC. have bee n made 不正确94. All A glitters （闪闪发光）is not gold.A. that 正确B. whichC. what95. To build the reservoir （水库）,thousands of people have to be A .A. relocatedB. repeated 不正确C. reopened96. —Terribly sorry to in terrupt, but may I use your dicti on ary?—Yes, _______ A ______ .A. of courseB. it doesn ' t matterC. no hurry 不正确97. —Have you already paid? What's my share of the bill ?—___ C ____ . It was n't very much.A. It's my shareB. None of your bus in ess 不正确C. Don't worry about it98. A n agreeme nt was reached on the C__ of mutual respect and mutual in terest.A. basic 不正确B. baseC. basis99. _ C__ there is smoke, there is fire.A. If 不正确B. WhenC. Where100. Compared A En glish, Chin ese is gen erally believed to be more difficult to learn.A. with 正确B. fromC. aga inst101. —The Auto Show in the City Stadium has bee n can celed.—Oh, no ! A __________A. What a pity!B. It does n't matter! 不正确C. It's not in terest ing at all!102. —Sorry for being late. I should have called you earlier.—___ C ____ . I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103. _A ___ the importa nee of En glish, we should put more effort in to it and try to learn it well.A. Give nB. Givi ng 不正确C. Gave104. After days of in vestigati on, the police were __B__ reality.A. looki ng into 不正确B. approach ingC. finding105. The reas on B__ he was abse nt from class yesterday was that he was ill and hospitalized.A. forB. why正确C. that106. ——You have to believe in yourself. No one else will, if you don't.—________ C _________ C on fide nee is really importa nt.A. It's not my eup of tea.B. I don't thi nk so. 不正确C. I could n't agree more.107. —It's about a successful bus in essma n's man ageme nt experie nee, is n't it?—___ B ______A. My pleasure!B. That's right! 正确C. It's up to you!108. The key A successful impleme ntati on is clearly com muni cat ing the strategy to the whole compa ny.A. toB. in 不正确C. of109. We __ B ___ with achieveme nt.A. doneB. are obsessed 正确C. catch up110. __C __ we can't compete in terms of size I do believe we hold an adva ntage in terms ofdedicati on to customer service.A. ThereforeB. ButC. Although 正确111. — Scott , I'd like to have your opinions about my written report.—_____ C ________ But I have one suggestio n.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. —I'd like a wake-up call at 7:00 a.m., please!—OK, ________ B _______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113. How do we expect to compete with a compa ny that has such a huge __C _ and huge resources?A. recomme ndati onB. reduct ionC. reputatio n 正确114. We n eed A com muni cati on skills: liste n carefully, thi nk before you speak and man agecon flicts diplomatically.A. outsta ndingB. plainC. gen eral 不正确115. This is the man __ B __ l ast night.A. whom I saw himB. whom I saw 正确C. what I saw116. _________ C _________ -Actually I prefer working on my own.A. Could I use this dictio nary?B. May I ope n the window to let in some fresh air?C. Do you prefer teamwork or worki ng in dividually? 正确117. — Scott , I'd like to have your opinions about my written report.—_______ C _______ But I have one suggestio n.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118. He will write to me as soon as he _ B ___ h ome.A. will have retur nedB. returnsC. will return 不正确119. please A your hand if you have any questi on at all.A. raiseB. rise 不正确C. arise120. Whe n people are surr oun ded by B ___ c om mun icati on and en courageme nt, they can find the courage to try, fail, redo, and try aga in.A. complicatedB. con sta nt 正确C. corporate121. —rd like a wake-up call at 7:00 a.m., please!—OK, ________ B ______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122. — __________ C ________________—Actually I prefer working on my own.A. Could I use this dictio nary?B. May I ope n the window to let in some fresh air?C. Do you prefer teamwork or worki ng in dividually? 正确123. —Who should be resp on sible for the accide nt?—The boss, not the workers. They just carried out the order __B ___ .A. as are told 不正确B. as toldC. as they told124. How do we expect to compete with a compa ny that has such a huge __C __ and huge resources?A. recomme ndati onB. reduct ionC. reputatio n 正确125. We n eed __ A___ com muni cati on skills: liste n carefully, thi nk before you speak and man agecon flicts diplomatically.A. outsta nding 正确B. plainC. gen eral二、阅读理解21. Confirming receptio n of the sent messages means _ A ________ .A. the messages are sent to the right receiversB . the messages are correctly understoodC. the messages are correctedly writte n22. In the famous British Army Comma nder story, it was probably at the step of A _______ thatwent wrong in the com muni cati on cha in.A. decodi ngB. sendingC. con ceivi ng23. Chin ese whispers is ___ B ________ .A. a pers on who whispers in Chin eseB. a game to pass message around in a whisperC. the fact that Chinese people don ' t normally talk very loudly24. Allocative failure does NOT happen when _______ A_____ .A. the right information goes to the right placeB. a compa ny gathers false in formati onC. the correct in formatio n is not received by the right pers on25. Which of the followi ng cases bel ongs to huma n failure? CA. In creas ing customer compla in ts.B. Adequate com mun icatio n betwee n departme nts.C. Decreas ing creativity across departme nts.21. What is the main idea of this passage? BA. To introduce some of the author ' s ideas about management.B . To introduce five distinet functions of managing proposed by Fayol.C. To promote the book en titled Admi nistratio n In dustrielle et Gen erale.22. What are the in flue nee of Fayol ' s book Admi nistratio n In dustrielle et Gen erale? CA. It is of no in flue nee at all for today.B. It is nearly forgotten by the world.C. it is still great effect on curre nt man ageme nt courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leadi ng.B. Organizing.C. Staffi ng.24. Which item in Chinese below has not mentioned as things needed to take care for people man ageme nt?AA. 住房公积金B. 医疗补贴C. 请假25」n the step of A , man agers n eed to find out obstacles in the course of achiev ing company s objectives and goals.A. con trolli ngB. leadi ngC. pla nning1. Con firm ing recepti on of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly un derstoodC. the messages are correctly un derstood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the com muni cati on cha in? AA. Con ceivi ng.B. Sending.C. Receivi ng.3. What is Chin ese whispers? BA. Who whispers in Chin ese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happe n whe n AA. the right information goes to the right placeB. a compa ny gathers false in formati onC. the correct information is not received by the right department or person5. Accord ing to the passage, which of the followi ng cases does NOT bel ong to huma n failure? CA. Decreas ing creativity across departme nts.B. I nadequate com mun icati on betwee n departme nts.C. In creas ing customer compla in ts.1. This team buildi ng event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. buildi ng up team morale2. This event was held in AA. a self-service restaura ntB. a coffee shopC. a classroom3. About how many team members were out of the sec ond round of the activity? CA. 30.B. 35.C. 5.4. Which stateme nt below is correct? CA. In the sec ond round, every one of the team had found their ballo ons after 15 minu tes.B. In the third round, the team members were asked them to find the balloon with their nameon it amon gst the hun dreds of other ballo ons in the room.C. In the third round, everybody had their own ballo on with help from others with in 2 minu tes.5. What was the event going to teach these employees? AA. Shari ng and cooperati ng with other team members is more efficie nt whe n they are worki ng together.B. Focus ing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by in dividual.1. How would you describe Google? 回答不正确A. Medium-sized intern ati onal compa nyB. Large global en terprisesC. Large America n compa ny2. Which one does NOT bel ong to the methods that Google motivate its employees? 回答不正确A. Promoti ng the employee who has more in flue nee on Google the higher job positi on.B. Shuttling the employees between home and office.C. Offeri ng en terta ining equipme nt in workplace.3. Who foun ded Google? 回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT? 回答不正确A. Know all in formatio n of Google and discuss questi ons with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success? 回答不正确A. Inno vati ng hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happ in ess of its employees as much as inno vati ng good products. 答案：1. B 2. A 3. A 4. B 5. C1. What should you do whe n you are give n a bad performa nee review? 回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and liste n carefully.2. What should you do after you are give n a bad performa nee review? 回答不正确A. Quit your job immediately.B. In sist on making comme nts.C. Lear n from the review.3. What should you do if you do n ot agree with the bad performa nee review? 回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performa nee review? 回答正确A. Un dersta nd the established performa nee sta ndards.B. Lear n more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we un dersta nd the cause of a bad performa nee review? 回答不正确A. Because it helps the employee to get promoted immediately.B. Because it en courages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to回答正确A. cut dow n on the nu mber of workersB. reshuffle the orga ni zati onC. survive2. “No industry is exempt ” means 回答正确A. No in dustry is an excepti onB. No in dustry is an exampleC. Not every in dustry can be exempted3. The followi ng questi ons are ofte n discussed among scholars EXCEPT 回答正确A. How can bosses create favorable con diti ons for cha ngeB. How can productivity be in creasedC. What can workers do to get through cha nge4. How many suggesti ons does the author put forward? 回答正确A. 4B. 5C. 65. From the passage, we know that Rob in Sharma is 回答正确A. an expert on leadership, and pers onal successB. a great leaderC. some one who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is n ecessary in creati ng inno vati on culture? 回答正确A. com muni cati onB. courageC. immitatio n2. How does 3M create its inno vation culture? 回答正确A. Put inno vati on at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inno vati on in every part of the compa ny.3. The word prerequi site in “ Make it a job prerequisite ” means 回答不正确A. required as a prior con diti onB. going afterC. prior to request4. How does Gillette create its inno vati on culture? 回答不正确A. Put inno vati on at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inno vati on in every part of the compa ny.5. The formati on from idea to inno vati on n eeds 回答不正确.A. discussi on and reviseB. failure and courage。

英语参照答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-________A_______We’ ve been working hard, but still getting behind.A. You ’ re right.B. I’ m afraid.C. I don’ t think so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’ m afraid3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4.–I ’ m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’ t matter.B. Forget it.C. I really envy you.5.–The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’ s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’ ll do that.B. I think so.C. I’d love to.7.–How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’ t. I have to finish my project rightnow.10.– You’ d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’ t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.AT&T found that employees with better planning and decision-making skills were ___A___ to bepromoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEOof Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision intothe technologies.A. that正确B. /C. which15.We could let some of the staff work from home.______B__________?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20.The responsibilities in handbook ___B___ that managers have to be concerned with efficiencyand effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'mafraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that29.When the message finally reached the Command Center, it ___B_______“mutated” to become—“ Send three and four- pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks willfall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering正确32. — _________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea34.Creativity,especially____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. — How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatleaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading不正确C. charging42. — _____B________— I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want?不正确43. — What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games.不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific正确B.terribleC.terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way.不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating,advocating positions, and taking action.A. thatB. which不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences,points of view,and knowledge to contribute.A. treatedB. viewedC. known不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it.正确53. — Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.54.I like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable inboth leadership and player roles.A. toB. with不正确C. for56.Regular and concrete feedback is important ___B___who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker不正确57. Wow! This is a fantastic project! I've never known you're so creative.— ______C____A. Don't mention it.B. Great, I dare to say I am a talent.不正确C. Thanks for your compliments.58. — ______C____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator正确B.motivateC.motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks tohis or her staff.A.exceedsB.excellentC.excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?— ____B______A. Yes, please.不正确B. Not at all. Go ahead.C. No, thank you.62. — Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that.不正确C. I think it will kill our time.67. — _____C_____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?68.Self-esteem needs might include the ___A___ from a workplace.A.rewardsB.rewarded 不正确C.rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being. A. as ifB. even if不正确C. like70.All the team members tried their best. We lost the game, _____A____.A.howeverB.therefore不正确C.since71.Over-the- top? You mean ⋯— ______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.不正确C. Thanks a lot.72. — Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate正确B.valueC.account74.Good work ____A____ good pay.A.deservesB.requests 不正确C.deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A.deleteB.decrease 正确C.depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed正确B. could not finishC. should not finish81.—Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the- top? You mean ⋯— _____A_______A. Well, sometimes your co-workers feel that you are too loud.正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.A.fareB.feeC.salary 不正确85.A child's character is greatly influenced by his home _____B___.A.caseB.environment 正确C.situation86. — Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends不正确87. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A.interwovenB.interdependent正确C.international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched正确C. had been touched90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A.reformB.reproduce 不正确C.reduce91.—Which of these hats do you want?— ____A___ . Either will do.A. I don't mind正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made不正确94.All ___A__ glitters (闪闪发光) is not gold.A. that正确B. which95.To build the reservoir（水库），thousands of people have to be___A____ .A.relocatedB.repeated 不正确C.reopened96. — Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry不正确97. — Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic不正确B.baseC.basis99.___C__ there is smoke, there is fire.A. If不正确B.WhenC.Wherepared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with正确B.fromC.against101.—The Auto Show in the City Stadium has been canceled.— Oh, no ！ ___A______A. What a pity!B. It doesn't matter!不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A.GivenB.Giving 不正确C.Gave104.After days of investigation, the police were __B__ reality.A. looking into不正确B. approaching105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A.forB.why 正确C.that106.—You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. — It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right!正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms ofdedication to customer service.A.ThereforeB.ButC.Although 正确111.—Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea.不正确B. You are too modest.C. It looks fine to me.112. — I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like.不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation正确114.We need ____A____ communication skills: listen carefully, think before you speak and manageconflicts diplomatically.A. outstandingB.plainC.general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw正确C. what I saw116.___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确117. — Scott ， I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea.不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return不正确119.please ___A___ your hand if you have any question at all.A.raiseB.rise 不正确C.arise120.When people are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.plicatedB.constant 正确C.corporate121.—I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122. — ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation正确125.We need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding正确B.plainC.general二、阅读理解21.Confirming reception of the sent messages means____A________. A.the messages are sent to the right receiversB．the messages are correctly understoodC. the messages are correctedly written22.In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain.A.decodingB.sendingC.conceiving23.Chinese whispers is _____B_________.A.a person who whispers in ChineseB.a game to pass message around in a whisperC. the fact that Chinese people don’t normally talk very loudly24.Allocative failure does NOT happen when________A______.A.the right information goes to the right placeB.a company gathers false informationC.the correct information is not received by the right person25. Which of the following cases belongs to human failure?CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author’s ideas about management.B． To introduce five distinct functions of managing proposed by Fayol.C.To promote the book entitled Administration Industrielle et Generale.22.What are the influence of Fayol’s book Administration Industrielle et Generale? CA.It is of no influence at all for today.B.It is nearly forgotten by the world.C.it is still great effect on current management courses.23.Which step of managing refers to bring staff together and tell them what to do? BA.Leading.anizing.C.Staffing.24.Which item in Chinese below has not mentioned as things needed to take care forpeople management?AA.住宅公积金B.医疗补助C.告假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A.controllingB.leadingC.planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2.In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? AA.Conceiving.B.Sending.C.Receiving.3.What is Chinese whispers? BA.Who whispers in Chinese.B.A game to pass message around in a whisper.C.Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5.According to the passage, which of the following cases does NOT belong to human failure? CA.Decreasing creativity across departments.B.Inadequate communication between departments.C.Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated ontheir workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity?CA. 30.B. 35.C. 5.4. Which statement below is correct?CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their nameon it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees?AA. Sharing and cooperating with other team members is more efficient when they are workingtogether.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. Enterprises carry out downsizing, reorganizing and cutting costs in order to回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2.“No industry is exempt” means回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. What is necessary in creating innovation culture?回答正确2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequi site in“Make it a job prerequisite” means回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfactioncontributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention.Such cultures are dependent on leadership vision and values.26.A positive work culture will give workers more satisfaction.27.Positive cultures have a lot to do with leadership vision and values.28.The direction and actions for the business must differ from the core values of theemployees in order for a workplace culture to be positive.29.In competitive markets, leaders are under more and more pressure to keep a positivework culture.30.Positive work culture can be built in a short time.答案： 26. T27. T28. F29. T26.Nokia lost the smartphone battle because its technology was not as good as that of Apple.27.Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen tothem.28.Nokia’s top managers were frank to hear the truth, but the top ones didn ’t listen to them.29.Middle managers in Nokia delivered results more than they promised earlier.30.Nokia ’s top managers should have had better conversation techniques to encourage internalcoordination and truth.答案：27. F 28. Tmunication and leadership don't always go hand in hand.回答正确2.The say-do gap happens when people misunderstand their leader's intention.回答正确ing technical jargon makes a leader convincing.回答不正确municating sincerely is always the best.回答正确5.Observation is as important as communication when you want to know what people really think.回答正确答案：1.Team building event is traditionally related to playing games at resort.回答正确。