旅游英语期末考试试卷A

XXX 学年上学期高二上学期期末考试 《 旅游英语 》试卷 题号 一 二 三 四 总分得分分数 100分 时间100分钟一．选择题（单词选择1-10；补全对话11-18；阅读理解19-25；每小题2分，共50分。

每小题中只有一个选项是正确的，请将正确选项涂在答题卡上） 1. 客房预订 A registration B receptionist C room reservation D reservationist 2连接房 A Family room B Triple RoomC Connecting RoomD Adjoining Room3 ．总统套房A ．deluxe suiteB ．presidential suitC ．presidential suiteD ．president room4头等舱A First ClassB Economy classC Business classD the first one class5净房A VDB VC C SOD VIP6住客房A OOOB EBC DLD OCC7外宿房A SOB DNDC ETD D ETA8万事达卡A Master cardB Diners clubC JCBD Visa9客房女服务员A housekeeperB housemanC valetD chambermaid10中国国际旅行社A CTSB CITSC CYTSD CYS 补全对话.(Dialogue-1)(C-Clerk G-Guest)11．G: Good morning.______C: Certainly, sir. Where is it sent? G: It is to New York. 12．C: May I have the fax number, please?G: ______ 13．C: I see. G: By the way,______ C: Are you staying at our hotel?14．G: Yes. Room 908.______How much do you charge for thefax?C: The same as the long distance call to USA. 18YuanRMB one minute, for aminimum of 3 minutes, and area charge 3 Yuan, paper 6Yuan, there is 15% service charge. So that is 72.45 YuanRMB in all.G: I see. That is about 9 US dollars.A ．My name is Smith, John Smith.B ．Certainly. It is 354189-3225.C ．Could you send a fax for me?D ．Shall I pay in cash or may I sign the bill?专业 班级 姓名 考场 座号 命题人： 杨丽娟 校对人： 审核人：(Dialogue-2)(R-Receptionist G-Guest)15. R: Good afternoon, sir. Welcome to the palace Hotel.G: Good afternoon. My name is Sims. ______R:I see that you have your reservation confirmed, but Ican’t find any record of it. It has been misplaced.16G: Well, ______R: I am sorry. But I am afraid that we are booked solid.There are no rooms available.17G : What? ______.Give me a room right now!18R : ______.It is our fault. May I send you to another hotel?G :Well, it seems to me that I have to accept your offer.阅读理解Specialists in marketing have studied how to make people buy more food in a supermarket. They do all kinds of things that you do not even notice. For example, the simple, ordinary food that everybody must buy, like bread, milk, flour, and vegetable oil, is spread all over the store. You have to walk by all the more interesting and more expensive things in order to find what you need. The more expensive food is in package with bright-colored pictures. This food is placed at eye level so you see it and want to buy it. The things that you have to buy anyway are usually located on a higher or lower staff. However, candy and other things that children like are on lower shelves. One study showed that when a supermarket moved four products from floor to eye level, it was sold 78 percent more.Another study showed that for every minute a person in a supermarket after the first half hour, she or he spends $50. If someone stays forty minutes, the supermarket has an additional $5. So the store has a comfortable temperature in summer and winter, and it plays soft music. It is a pleasant place for people to stay and spend more money.Some stores have red or pink lights over the meat so the meat looks redder. They put light green paper around lettuce and put apples in red plastic bags.So be careful in the supermarket. You may go home with a bag of food you were not planning to buy. The supermarket, not you, decided you should buy it.19．Marketing specialists study ______.A．how to build shelves B．how to own supermarketsC．the colors of their products D．methods of selling more products20．According to the selection, children’s books are probably______.A．on higher shelves B．on low shelvesC．spread all over the store D．sold in supermarketsA.I will just take whatever is available.B.I am awfully sorry ,Mr. SimsC.I have a reservation.D.I do have a confirmed reservation.21．A good way to save money in a supermarket is to ______.A．go just before dinnerB．make a list of what you need before you goC．buy things that are in the prettiest packageD．walk around and see what you needIt is very important for us to realize the necessity for cooperation and coordination among the various hotel departments. Practically every service offered requires the efforts of two or more departments. To get an incoming guest from the lobby to his freshly cleaned room involves the Front Office, the uniformed services, and the Housekeeping Department. Whether it would be the serving of a single meal in the coffee shop or the handling of a large convention, the joint efforts of several departments must be coordinated to assure successful and satisfactory service to the customer. Failure on the part of any one department or any one person in that department means unsatisfactory service and a dissatisfied guest.For example, the hotel sales manager sells a local businessman a meeting room for a sales meeting and arranges for a luncheon in the coffee shop and an evening banquet in the convention hall. The sales manager makes the arrangements, but the actual setup of the rooms, the preparation and service of the meals, and the general decorative arrangements are handled by departments over which the sales manager has no control. Should anything prove unsatisfactory, however, the customer would hold the sales manager directly responsible.22．Every service offered in a hotel requires the efforts of ______.A．two departmentsB．more than two departmentsC．two or more departmentsD．more departments23．To get an incoming guest from the lobby to his room involves______.A．the Front Office and the uniformed servicesB．the Front Office,the uniformed services, and the Housekeeping Department C．several departmentsD．the Housekeeping Department only24．When the hotel sales manager sells a meeting room to a customer,______.A．he makes all the arrangementsB．the specific details are handled by other departments concernedC．he arranges for the setup of the roomsD．he also controls over the different departments concerned25．Should anything prove unsatisfactory, the customer would ______.A．complain to the general managerB．hold the sales manager directly responsibleC．hold the general manager responsibleD．refuse to pay his bill.二．判断题（每小题1分，共10分。

经管系期末考试参考答案及评分标准《旅游英语》（A卷）一、单词拼写(每小题1分，共10分)（一）参考答案1、reservation2、registration3、single room4、city transportation5、souvenir6、shopping 7、mascot 8、theme holidays 9、the Water Cube 10、Chinese culture （二）评分标准（1）完全拼写正确一小题给予1分，否则不给分；二、选择词汇，用正确形式填空（每空1分）（一）参考答案1、am eager to 2 split into 3 making a deal 4 barginning 5 is surrounded 6showcase 7 be divided into 8 are looking forward to 9 access to 10 began with（二）评分标准（1）完全拼写正确一小题给予1分，否则不给分；三、单选题（每小题1分、共20分）（一）参考答案1-5 :DCBDA 6-10:ACBBD11-15:CBDBA 16—10 B A D C A（二）评分标准（1）选对一题给1 分，否则不给分；（2）所选取题（标）号（或字母）无法辨认或未写在指定位置不记分。

四阅读理解（每小题2分，共20分）（一）参考答案1-5:DBACC 6-10:BDACB（二）评分标准（1）选对一题给2分，否则不给分；（2）所选取题（标）号（或字母）无法辨认或未写在指定位置不记分。

五完成对话20分（一）参考答案A: What can I do for you?B: I’d like to buy a gift made in China for my sister. What can you recommend?A: We Chinese call them “ Qipao”, a long robe with a split at each side seam.B: I see. I can’t decide which color is better.A: In China，for a long period of time，yellow was considered to be of noble value symbolizing central authority. Kings and officials were entitled to wear the yellow. Look, the yellow color andthe design of dragon and phoenix are very harmonious.B: How much is it?A: ￥1000.B: Cash or credit?A: Credit.（二）评分标准（1）切题，符合逻辑，表达思想清楚，文字通顺，连贯性较好，基本上无语言错误，仅有个别小错。

旅游英语课程考试试 卷本试卷适用于职.， 考试日期： ；试卷所需时间：120分钟， 闭卷；试卷总分：100分；A 卷。

注意：请把答案写在答题纸上，客观题在所选字母中间划一横线。

Part I. Vocabulary （20%）Section A.Directions: In this part, you are require to match the words or phrases in the column A with its corresponding translation in the Column B and then mark the corresponding letter on Answer Sheet with a single line through the centre.A B1. entry visa A.包价客车游2. luxury touring coaches B.食宿3. inclusive motor-coach tour C.入境签证4. admission cost D. 大雁塔5. acrobatic show E.入场费6. Express Mail Service (EMS) F. 豪华旅游客车7. The Big Wild Goose Pagoda G . 中国邮政8. board and accommodation H.杂技表演9. family suite I. 饮食文化 10. cuisine culture J. 合家欢套间Section B.Directions: Put the following special terms in Chinese.1. building directory2. construction tax3. beauty salon4. foot massage room5. executive suite6. deluxe queen room7. Muslim cuisine8. vegetarian food 9 Christmas waits 10. HalloweenPart II. Comprehension (30%)Directions: In this part, there are three passages. Each one is followed by some questions or unfinished statements. For each of them there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on Answer Sheet with a single line through the centre.Passage onePeacefully situated in Westminster’s Vincent Square, the Rochester offers an oasis of calm, yet remains at the hub of Central London. The hotel is a perfect retreat for visitors and business travelers alike. It offers a tranquil haven of hospitality in a central London location.For the tourists many places of interest are within easy walking distance with Buckingham Palace, Whitehall, Westminster Abbey and Cathedral, the House of Parliament and the River Thames, along with some of the finest shops and theatres just minutes away.系： 专业班级： 姓名： 学号：装 订 线For the business executive the Queen Elizabeth II Conference Center, one of the world’s finest conference venues and the Royal Horticulture Halls are just a gemstone’s throw away.Transportation is easy with Victoria Rail, Underground and Bus Station just a few minutes walk away, making Heathrow and Gatwick Airports an easy 40 minutes’ journey.1. The passage is an introduction to the _____ of a hotel. .A. accommodationB. locationC. facilitiesD. services2. In paragraph one, how do you understand the sentence “the Rochester offers an oasis of calm, yet remain at the hub of Central London”? ______A. Though located at the noisy center of London, the Rochester gives customersa feeling as if staying in a green spot in a desert.B. Though located at the central part of London, the Rochester gives customersa feeling of quietness and calm in a desert.C. The Rochester gives customers a feeling as if staying in a green spot in adesert, but it is located at the central part of London.D. The Rochester gives customers a feeling of quietness and calm in a desert,but it is located at the noisy center of London.3. According to paragraph one we can know the hotel offers both travelers and business people an ideal place of _____A. peaceB. privacyC. securityD. A, B and C4. In paragraph three “a gemstone’s throw away” means ______.A. the way you throw a gemstoneB. just minutes awayC. nearbyD. the distance of a gemstone’ throw away5. As for the amazing parts of the hotel, the passage mentions the following exceptfor _____.A. the special place where it is locatedB. places of interestsC. easy transportationD. good servicesPassage twoThe actual work of cleaning and caring for the guest room is performed by the room attendants. Their duties include recognizing the guests, introducing room facilities and service, making or changing beds, dusting furniture, sweeping or cleaning floors and carpets, washing bathrooms, replacing towels and washing clothes, making up room and doing turn-down service. They should also supply any personal service to satisfy the guests' reasonable demands, such as wake-up service, room service, laundry service, shoeshine service and baby-sitting service. Whenever and wherever possible, the staff should offer to do extra things for the guests. In addition, they are expected to check up rooms and report any signs of damage or wear and tear that may make repairs and maintenance necessary. Finally, to be competent hotel staffs, they should be capable of handling with unexpected emergency and try to minimize the damage or negative influence.Room attendants have an intimate contact with the guests. A guest may ask the attendants to make up his room at a certain time, or he may indicate he does not want to be disturbed at all, or he would like to have meals in his room. Almost all hotels provide signs that the guest can hang on the doorknob in either of these cases. In addition, guests frequently ask room attendant for items that are supplied by the housekeeping department, such as irons, transformers, special pillows, extra hangers, cribs for infants and hair dryers. In some hotels, the room attendants pick up and deliver clothing for the laundry and valet service.Heavier chores are performed by men who are usually called housemen. Theirwork involves window-washing, shampooing carpets, polishing metals, removing and cleaning draperies, cleaning the public areas of the hotels, and many other tasks that might be beyond the physical capacities of women. The housemen also run errands for the housekeeping department, such as providing guests with extra things on request.6 .Heavy chores are performed by _______.A. housekeepersB. housemenC. room attendantsD. assistants7. The word "intimate" in the first line of the second paragraph means _______.A. close and familiarB. clearC. internalD. interesting8. The word "crib" in the phrase "cribs for infants" means _______.A. copyB. boneC. foodsD. a bed for new baby9. From this passage we can know that _______.A. room attendants’ work is very hardB. room attendants are very kindC. room attendants are the busiestD. room attendants' work is very important10. Housemen do the following except _______.A. washing windowB. serving foodsC. running errands for the housekeeping departmentD. cleaning draperiesPassage threeThe Chinese New Year is now popularly known as the Spring Festival because it starts from the Beginning of Spring. Its origin is too old to be traced. Several explanations are hanging around. All agree, however, that the word Nian, which in modern Chinese solely means "year", was originally the name of a monster beast that started to prey on people the night before the beginning of a new year (Do not lose track here: we are talking about the new year in terms of the Chinese calendar).One legend goes that the beast Nian had a very big mouth that would swallow a great many people with one bite. People were very scared. One day, an old man came to their rescue, offering to subdue Nian. To Nian he said, "I hear that you are very capable, but can you swallow the other beasts of prey on earth instead of people who are by no means of your worthy opponents?" So, it did swallow many of the beasts of prey on earth that also harassed people and their domestic animals from time to time.After that, the old man disappeared riding the beast Nian. He turned out to be an immortal god. Now that Nian is gone and other beasts of prey are also scared into forests, people begin to enjoy their peaceful life. Before the old man left, he had told people to put up red paper decorations on their windows and doors at each year's end to scare away Nian in case it sneaked back again, because red is the color the beast feared the most.From then on, the tradition of observing the conquest of Nian is carried on from generation to generation. The term "Guo Nian", which may mean "Survive the Nian" becomes today "Celebrate the (New) Year" as the word "guo" in Chinese having both the meaning of "pass-over" and "observe". The custom of putting up red paper and firing fire-crackers to scare away Nian is still around. However, people today have long forgotten why they are doing all this, except that they feel the color and the sound add to the excitement of the celebration.11. According to the legend, “Nian” is _____A. an immortal godB. a personC. a monster beastD. the beginning of spring12. In paragraph one, the phrase “to prey on people” means ______A. to make people think and worry about it all the timeB. to harm people who are weaker or make use of them in a dishonest wayC. to hunt and kill people for foodD. to deceive people13. In paragraph two, “domestic animals” mean_____A. animals that are inside a particular country; not foreign or internationalB. animals that are used in the home; connected with the home or familyC. animals that are kept on farms or as petsD. animals that are wild14. Today the term “Guo Nian” means ______.A. “celebrate the new yearB. observe the New YearC. survive the monst er beast “Nian”D. both A and B15. The passage mainly tell us the _____.A. the origin of Chinese New YearB. the celebration of Chinese New YearC. the traditions of Chinese New YearD. the significance of Chinese New YearPart III. Banked Cloze （10%）Directions: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in bank is identified by a letter. You may not use any of the words in the bank more than once.Food provides a theme for classic dramas such as A Dream of Red Mansions and scenes of banquets are often ___1__ on scenes in paintings and other works of art, while the subject is celebrated in songs and discussed in philosophical debates.F. T. Cheng wrote: “It is food that ____2__ the imagination of her (China’s) thinkers, sharpens the wits of her scholars, enhances the talents of those who work by the hand, and ____3___the spirit of the people.” As a result, a Chinese chef has more to consider than __4____ preparing food. He or she must make it __5___, with a harmonious blend of color and texture. He must balance hot and cold dishes, ____6__ sure that they conform to the principles of yin and yang. Throughout the country there is a great ____7__ of cuisine, which is __8____ available outside their native provinces. Today visitors to Beijing and Shanghai can ____9__ the fare of Guangdong, Suchuan, Mongolia and Yunnan at restaurants ___10___ by chefs from different regions.Part IV. Translation （25%）Directions:In this part, there are five sentences to test your ability of tourismtranslation. Put the following into English..1.中国旅行社始建于1949年11月,现已发展成入境游﹑出境游﹑国内游三业并举﹑每年接待数十万中外游客的国际旅行社,成为亚洲及太平洋旅游协会(PATA) ﹑美国旅游批发商协会(USTOA)﹑美国旅游代理商协会(ASTA)﹑国际航空运输协会(IATA)等国际旅游组织的正式会员。

1. _______________________visits by residents of a country to their own country2._______________________ inbound tourism (visits to a country by nonresidents)3. _______________________ internal tourism plus inbound tourismoutbound tourism(visits by residents of a country to another country)4. ________________________internal tourism plus outbound tourismII.Translate the following English phrases into Chinese and the Chinese phrases into English （15%）1. magnificent sights__________________2.botanical garden _____________3. on season __________________4. International Departure_______________5. Continental Breakfast _______________6. double-decker_________________7. large bill ______________________ 8. receiver_____________________9. World Cultural and Natural Heritage List ____________________10. high comfort hotel ______________________11. 避暑山庄___________________ 12.洗衣房_________________13. 全程导游___________________ 14. 直达车__________________15. 鸟瞰___________________ 16. 配菜_______________________17. 全熟____________________ 18.不用找零钱了_________________考试试卷考试课程：旅游英语班级：专业：学生姓名：19. 世界旅游日_________________________________20. 修正美式计价（计算房租并包括每日二餐费用在内___________________________IV. Gap FillingDirections: Choose the most proper word for each blank to complete the following sentences. (15%)1. Madam, we charge 50% more for ____________________. But it‟s much faster.2. It‟s not a direct flight. We‟re making one-hour__________________ in Tokyo, but passengers must stay seatedon the plane..3. I wonder if your hotel has the _______________.4. Where‟s the ________________ depot?5. What‟s your buying rate for Australian dollars in _______________ today?6. We are out of ______________. How about oatmeal?7. Excuse me, is there _____________? We have twenty tourists altogether.8. It‟s a short flight, so we will be serving ______________ but not a meal.9.You can enjoy a real European train service by going ________________, and that will be ten dollars.10. The Great Lakes are the great _____________ of Middle America.11. _____________, please take my baggage to my room. Thanks.12. You can get ______________ and dishes over there.13. When does the next _______________ begin?14. I got injured in my foot. Please give me _________________ right now.考试试卷考试课程：旅游英语班级：专业：学生姓名：15. If you would rather not carry _________________________, ATMs are a convenient way to obtain localcurrency at a reasonable exchange rate.16. By the way, keep_________________________________ safe.. You may convert the unused RMB back intoforeign currency when you leave China.17.Accord and Buick are both twenty-eight dollars per day, _____________________.18. We can stand on the deck to enjoy the________________ when we take a ferry..19. Is there a ___________________________ at this hotel?20. Will you please give me some one or five dollars notes? I need some _______________________________. IV. Translation the following sentences into English.(10%)1. You just need to wait here, and ______________________________________________________________ (乘机场接驳巴士七号就可以到达四号航站楼). Then you may find the UA airlines is on the second floor..2. I need a deposit box __________________________________________________. (来保存我的贵重物品).3. I want to know _________________________________________________(这里有什么特别有趣的地方)4. There are ________________________________________________________________________________(叫号电话，叫人电话，对方付费电话和信用卡电话).5. Our restaurant _____________________________________________________________.（要求男士穿西服打领带）V. Decide whether the following statements are true(T) or false(F)（30%）( )1.A short excursion or a day trip refers to a short distance tour, usually in and around the city.( )2.Tourism comprised the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes.( )3.“Shentaotan” about Dujingyan Irrigation System means we must dig the riverbed deeply to let the water flow into eastern Sichuan Plain successfully.( )4.Each rotation of London Eye takes 30 minutes in which time you can marvel at the views that span up to 40km in all directions (depending on the weather).( )s Vegas is situated in a narrow flat desert valley surrounded by barren arid mountains. It is vibrant pulsating city and the largest adult playground in the world.( )6.Edinburgh is the second most popular tourist destination in Great Britain following London, and it's not hard to see why. Compact and tidy, it is more of a big town than a small city.( )7.There are two main roads into Niagara Falls: the Rainbow Road from the USA (Niagara Falls, New York) and the Queen Elizabeth Way (Q.E.W).( )8.Nicknamed as the Garden Island, Big Island is widely known for its scenery of green foliage（绿叶）, white考试试卷考试课程：旅游英语班级：专业：学生姓名：sand beaches, and Waimea Canyon, the “Grand Canyon of the Pacific”.( )9.Old Faithful Geyser is not the biggest or the most beautiful geyser. But it is the most popular.( )10.San Francisco is a major financial and insurance center, an international port, and the gateway to Silicon Valley, America…s premier high-technology center.VI. Translate the following passage from English into Chinese. (20%)Niagara FallsNiagara Falls State Park is a fascinating destination with a rich history. At 56 metres(180ft)high, the American Falls is slightly higher than its Canadian counterpart. Its crestline(脊线, 顶线) is 328 metres(1,075ft) wide. The Canadian Falls is approximately 52 metres(170ft)high, and its crestline is estimated to be 675 meters (2,200ft)wide. Because of its shape, the Canadian Falls is usually described as a “horseshoe”.Jiuzhaigou and HuanglongJiuzhaigou and Hunglong were listed into the World Natural Heritage Catalog by UNESCO in 1992. Jiuzhaigou has been crowned with several titles: The World Natural Heritage, The World Bio-sphere Reserve, the Green Globe 21 and The State 4A-Level Scenery. There is a popular saying that no other water will interest you after you visit Jiuzhaigou. Huanglong is reputed as "Jasper Lake on Earth". Huanglong Scenic Area is famous for colorful ponds, beaches, snowy mountains, valleys, forests and waterfalls in the world.Definition of tourismTourism may be defined as the sum of phenomena and relationships arising from the interaction of tourists, business suppliers, host governments, and host communities in the process of attracting and hosting these tourists and other visitors.________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________考试试卷考试课程：旅游英语班级：专业：学生姓名：________________________________________________________________________________ ________________________________________________________________________________ _________________________________________________________________________________。

教育部高等学校旅游管理类专业教学指导委员会规划教材《旅游英语》期末考试试题(考查内容为1-15章）2019.8.8I.Single Choice Questions: Choose the right option to complete the sentence. (30%)1.The waiter __________ the table and stands straight to the right of the guest and presents the bill in the folder.A.approachesB. movesC. returnsD. turns2.--What time should we be ready? --I think we’d better make it 7.00, in case we get caught in traffic.A.blockedB. difficultiesC. caughtD. jam3.Tomorrow morning I will escort you to visit the Panda Base.A.accompanyB. spendC. withD. escort4.The kingdom was economically booming while serving as a peaceful and paradisal town for its citizens and visitors.A.IncreasingB. bloomingC. decreasingD. booming5.The Potala Palace stands up so high that it resembles a magnificent castle in the heaven.A.meansB.likesC. resemblesD. similiars6.Travel agents hold the role of selling and administering packages from various tour operators to their personal clients based on what they’re looking for and what package suits each client best. A. agents B. agencies C. guides D. operators7.The “Guard Mounting” ceremony takes place every day around 11.30 a.m. which attracts lots of visitors to ___________.A.watchingB. witnessC. witD. withhold8.A huge stock of cultural relics including stone and jade tools and stone arrowheads ____________ the Neolithic Age.A.originated fromB. coming fromC. comes out ofD. dates back to9.The Elephant Trunk Hill was ___________ its shape, appearing to be a huge elephant siphoning up water from the Li River below her feet.d afterB. named forC. named onD. named of10.Aboriginal people became economically marginalized and were exposed to new diseases. Among the consequences were massive depopulation and even __________ for some aboriginal tribes.A.dispersalB. disappearC. extinctionD. evolution11.The Metropolitan Museum of Art offers collections and special exhibits ______________ Ancient Egyptian Vases and Roman Statues to Tiffany Stained Glass and Rembrandt Paintings and much, much more.A.being includedB. ranging fromC. inclusive ofD. extending from12._____________, “when people feel economically insecure, they tend to reassure themselves by shopping.” Says George Loewenstein, Ph. D., professor of economics and psychology at Carnegie Mellon University.A.generallyB. IronicallyC. FranklyD. Fabulously13.Cruise tours are often referred to as northbound or southbound depending on the ___________ of the cruise, while a pre-or post-cruise land tour indicates whether travelers aretouring Alaska by land before their cruise or after.A.IntentionB. orientationC. attentionD. direction14.During the past few decades gambling has been _____________ in a number of states, which led to considerable growth in the number of casinos and other establishments offering gaming opportunities.A.prohibitedB. bannedC. legalizedD. punished15.Travel can certainly be an economic boom to a country, bringing in much needed economic _____________.A.recessionB. attentionC. depressionD. revenueII.Vocabulary. Fill out the blanks with English words corresponding to the meaning. (20%)1.展位n.（）booth2.冰川n.（）glacier3.优雅，秀美n. （）elegance4.必游之处n.（）must-see5.促销n. （）promotion6.跨洲的a.（）transcontinental7.可持续的 a.（）sustainable8.大都市的 a. （）metropolitan9.好奇心n. （）curiosity10.生态旅馆n.（）eco-lodgeIII.Fill out the blanks with Chinese corresponding to the meaning. (20%)1.nomadic adj. （）2.sanative adj. （）3.privileged adj. （）4.reputation n. （）5.infrastructure n. （）6.manuscripts n. （）7.franchisee n. （）8.colossal adj. （）9.awe-inspiring adj. （）10.boutique n. （）IV.汉译英(15%)1.我在找买给我太太的礼物，有什么推荐吗？I am looking for gifts for my wife. Is there anything you recommend?2.感谢您在我们在纽约期间为我们这个团所做的一切。

制卷记录正考选卷印制数量印制年月日分装年月日教务处制表四川省质量技术监督学校2010 ～2011 学年度第2期旅游服务与饭店管理班《英语》试卷A卷Class：Name：Number：Score：一．口试( 40%)二．笔试（60%）I: Vocabularies :(15%)1. 单人间2.您先请3. 叫早电话4. 信用卡5.护照6. 房间号码7. 晚礼服8.服务费9. 值班经理10. 签名11.大床间12. 美式早餐13. 干洗14.打扰15. 到达时间II: Choose the best answer: (15%)1. A: Good morning! Will you do me a favor?B:A. I hope so. What is it?B. Good morning. Nice to see you here.C. Yes, of cour se. I’ll be glad to.D. Sorry, I’m busy doing my work now.2. After greeting a new guest, the receptionist’s first action should be to .A. check the guest’s reservationB. ask the guest the length of his stayC. ask the guest to registerD. call the bellman3. You have to book the tickets five days advance.A in B. for C. before D. with4. I two hotels but they are both fully booked up.A. have triedB. triedC. tryD. will try5. Mr. and Mrs. Bellow are a couple. You shouldn’t provide them with .A. a double roomB. a TWB roomC. a deluxe roomD. a single room6. Here is your key. And the bellman will show you .A. onB. intoC. upD. off7. A: Can I help you?B: .A. Yes, pleaseB. PleaseC Yes, you can D. Yes, as you like8. You can take No. 37 Bus and at Sichuan Road.A. get inB. get offC. get ofD. get out9. A half day’s rent is charged a room not vacated after 12:00 noon.A. againstB. forC. toD. in10. Can you give me the flight number, please, the place is late?A. so thatB. forC. toD. in11. A: Welcome to our hotel, sir.B:A. What’s your name, please?B. W hat’s your job?C. Who are you?D. Thank you.12. Let him your baggage.A. carriesB. carryingC. to carryD. carry13. There are many difficulties when starting a new hotel.A. to dealB. do deal withC. dealing withD. deal with14. A: Wonderful! Thank you for your nice suggestions.B:A. It’s my pleasure.B. Excuse me.C. First right, second left.D. Please don’t.15. A: Goodbye, Mr. Bellow. Thank you for what you’ve done for meB:A. Oh, don’t forget to get in touch with me.B. You are welcome and hope you will have a nice trip.C. Did you enjoy your stay here?D. It’s time for us to shake hands.III. Complete the dialogue: ( 5%)A. Good evening, welcome to our hotel.B. Ok, Are you checking out tomorrow?C.Certainly. Can I have the name please?D.Will you need a wake up call, sir?E.Ok then, your room is 502 on the fifth floor. Breakfast is served between6:30 am and 9am. Enjoy your stay.Hotel staff: 1Guest: Hello, I’d like to check in please.Hotel staff: 2Guest: Mr Harold Smith. Harold Smith.Hotel staff: 3Guest: Yes, I am. That’s right.Hotel staff: 4Guest: Yes please. At 6.30am.Hotel staff: 5Guest: Thank you.IV. Cloze:(15%)R—— Reservationist C—— ClientR: Reception. May I help you?C: I’d like to book a single r oom 1 shower for Mr. George Smith. He 2 to arrive on the 20th this month.R: How long will he be 3 ?C: I don’t know, but it could be 4 from seven to ten days.R: Then we can only confirm a room fro m the 20th to the 27th. We won’t 5guarantee him a room 6 the 27th.C: What 7 there isn’t 8 room then?R: 9 , sir. We can either put him on a 10 list or find him a room in a 11 hotel.C: Fine. How much do you 12 a single room with breakfast?R: It’s 500 yua n RMB 13 one night. How will he be paying, sir?C: His company will 14 all the 15 for him and will send you a check right away.R: Thank you, sir.C: Thank you. Goodbye.1. A. for B. with C. of D. have2. A. plans B. shall C. plan to D. plans to3. A. stay B. staying C. be stayed D. be arriving4. A. something B. nothing C. any day D anything5. A. can B to be able C. be able to D. need to6. A. until B. after C before D. since7. A if B. when C. while D. as8. A. some B. a C. any D. many9. A. Thank you B. Don’t worry C. Yes D. No problem10. A. waiting B. arrival C. wine D. drink11. A. other B. good C. find D. nearby12. A. charge for B. pay for C. ask foe D. change to13. A. at B. for C. to D. each14. A. give B. charge C. cover D. pay15. A. expenses B. money C. cost D. price V. Translation: ( 10%)1.您早，客房预订部，请问有什么可以帮助你吗？2.先生，您预订房间了吗？3.请不要挂断，我来检查是否有空房.4.先生，您还有其他的什么吩咐吗？5.听到这样的事情我们非常遗憾.6.客房送餐24小时免费提供7.我随时乐意为您服务。

旅游英语试题及答案一、选择题（每题2分，共20分）1. What is the best way to ask for directions in English?A) Can you tell me where is the restroom?B) Where is the restroom, please?C) I want to know the restroom.D) Restroom, where?2. When you need to book a hotel room, which phrase is correct?A) I would like to book a room for tonight.B) I want to make a reservation for a room.C) I wish to order a room.D) I need to get a room.3. If you want to express that you are looking for a restaurant, which sentence should you use?A) I am searching for a restaurant.B) I am looking for a restaurant.C) I am finding a restaurant.D) I am seeking a restaurant.4. What is the polite way to ask for a discount?A) Can I have a discount?B) May I have a discount, please?C) I want a discount.D) Discount, please.5. How do you ask for the bill in a restaurant?A) Can I get the bill?B) I need the bill, please.C) Give me the bill.D) The bill, please.6. If you want to know the opening hours of a museum, which question should you ask?A) When does the museum open?B) What time is the museum open?C) What are the museum's hours?D) When is the museum's time?7. To express that you have lost your luggage, which phraseis appropriate?A) I have lost my luggage.B) My luggage is missing.C) I lost my luggage.D) My luggage is lost.8. When you want to know the price of an item, which question is correct?A) How much is this?B) What's the price of this?C) How much does this cost?D) What is the cost of this?9. If you need to ask for a taxi, which phrase should you use?A) I need a taxi.B) Can you call a taxi for me?C) I am looking for a taxi.D) Taxi, please.10. To ask for a recommendation for a local tourist spot, what should you say?A) What is the best place to visit here?B) Can you suggest a place to visit?C) I want to visit a place.D) Where can I visit?二、填空题（每空1分，共10分）1. When you arrive at a hotel, you might say, "I have a_______ for tonight."2. If you want to cancel a reservation, you should say, "I would like to _______ my reservation."3. To ask for a non-smoking room, you can say, "Do you have a _______ room available?"4. When ordering food, you might say, "I'd like to _______ a table for two, please."5. If you need to use the restroom, you can ask, "Where is the _______?"三、翻译题（每题5分，共20分）1. 请问最近的地铁站在哪里？2. 我需要一张去纽约的机票。

《旅游英语》期末考试试卷附答案一、Choose one answer that best completes the sentences.（40points）1._______who would like to go on the trip should put their names on the list.A. ThoseB. TheseC. SomebodyD. The ones2.The only thing _______ is that you consult your lawyer abort it.A. which I can suggestB. which can suggestC. that I can suggestD. that can suggest3.She must know what’s happening _____ a complete idiot.A. so is sheB. or she isC. and she is D .nor is she4.For ten years he did not see Sophia _______to her.A. or to telephoneB. nor telephoningC. or telephoneD. nor telephone5.The children were eventually found ______in an old mine shaft.A. to hideB. hidingC. hide D hid6.After two hours’ waiting, her patience was beginning to .A. break upB. pass byC. run outD. give away7.One of the of foreign travel is learning how to cope with the unexpected.A. benefitsB. interestsC. profitsD. services8.So much for a brief _____ to this university.A．talk B．summary C．information D．introduction9. Some people have birthday cakes ________noodles.A. InsteadB. instead forC. instead toD. instead of10.A hotel's____ comes from payments made for the use of its rooms and other facilitiesA reservations B. File C. income D. responsibility11.All of the following are located in Xi'an except____ .A.The Bell TowerB. Tang ParadiseC. Fubo HillD. The Big Wild Goose Pagoda12.____ examine the travel and identification documents of all people entering a country.A. Customs officialsB. First officersC. Customs inspectorsD. Immigrationofficers13.Is there anyone allergic ______ the monosodium glutamate?A. ofB. toC. inD. With14.Which of the folloing is NOT included in the fabled Five Mountains in China?A. HuashanB. LushanC. SongshanD. Taishan15. The department manager ________ a new plan to promote sales at the meeting.A. took awayB.put forwardC. looked afterD. got on16. Location is the first thing customers consider when ________ to buy a house.A. planningB. plannedC. to planD. having planned17. Car was put into production in 2007, ________ helped to provide another 1400 jobs.A. thatB. whenC.whatD. which18. I don’t regret ________ her what I thought about her proposal, even if it upset her.A. tellB. to tellC. toldD. Telling19. They will not start the project until the board chairman ________ back from South Africa.A. will comeB.is comingC. camees20. To obtain a visa to enter that country for the first time, you need to apply ________.A.in partB.in personC. in turnD. in place二、Reading Comprehension（30 points）Directions: Read the following two passages and then choose the best answer to each question.(1)F alls are the number one cause of death to old people at home. Most old people can live safely at home if they make a few changes. Falls are common as people are getting older. Up to half of home accidents could be prevented simple changes. Here are a few suggestions: Mark trouble spots with bright tapes. The first and last steps on stairs are usually high-risk accident areas. Applying bright tapes and using bright light in these areas would make these spots easier to see.Put grab bars (扶手) in the bathroom. A large number of falls occur in the bathroom. This is unfortunate (不幸的) because it’s easy to make the area safe from accidents. Putting grab bars in the bathroom gives people something to hang on to.Invest in a personal alarm. A personal alarm can be started if a person falls or otherwise gets in trouble. With the push of a button, the alarm automatically sends a signal, which gets someone to call and see if the person needs help.1. By making some very simple changes at home, old people ________.A) are free from home accidents B) can improve their healthC) are likely to live longer D) can live more safely2. Last steps on stairs may become a high-risk accident area if they are ________.A) not painted in a different color B) not marked with bright tapesC) fixed with grab bars D) very brightly lit3 Falls in the bathroom are considered to be unfortunate because ________.A) they can easily be avoided B) old people seldom fall in bathroomsC) grab bars do not help to prevent fallsD) bathroom accidents are difficult to prevent4 A personal alarm is designed for old people to ________.A) detect safety conditions at home B) avoid falls in the bathroomC) send out signals for help D) make phone calls easily5The purpose of this passage is to tell people that ________.A) most old people die from accidents at homeB) up to half of home accidents could be preventedC) falls at home can be avoided by taking some simple measuresD) protection be the first concern for the public(2)In recent years, we have seen great progress in houses building. The type of houses found in a certain part of the world depends to a certain extent on the building materials available there. Countries where stone is abundant tend to have more stone houses than a place where there is plenty of timber for example. However, climatic conditions affect the houses built to a greater extent.In equatorial countries like Singapore and Malaysia, two main factors are responsible for the type of houses built: the heat of the sun and the fierceness of rainstorms. Our houses are light and airy but have steep roofs. In some places, houses are built on stilts because they may be in lowlying areas which get flooded easily.In a hot and dry country such as Arabia, the houses are often box-shaped. They have thick stone walls which are painted white. White surfaces radiate heat while dark surfaces absorb it. The houses have no windows, only gaps with shutters over them. Even the door openings are very small and narrow. It is cool inside such houses. The roofs are also flat, so that when the sun goes down, one can sit on the roof and catch any cool breeze that is blowing. Sometimes,a water tank may be placed on the roof to catch the little rain that falls.In cold regions, where there is heavy snow, the roofs,of the houses slope steeply so that the snow can slide off easily. If the roofs were flat, the snow would build up and the roofs might cave in under the weight. The houses also have thick stone walls so that the cold is kept out.Some countries are more likely to be affected by earthquakes. In such places, the houses are made of light building materials. If the houses collapse in an earthquake, few people will get hurt and less damage is caused.In some parts of the world, people take their homes along with them as they travel. These people are called nomads. The Bedouins of Arab lands wander over the desert, setting up tents wherever they stop to rest.6.Houses in equatorial countries _______.A.are light and airyB.have steep roofsC.are always built on stiltsD.are built to shelter from the harsh elements7.Houses in Arabia _______.A.have thin walls painted whiteB.are box-shapedC.have many windowsD.always have water tanks on the roof8.In cold countries roofs slope steeply ______.A.so that people can build caves under itB.so that the roofs won't become so heavyC.because people do not need snow to build the houseD.so that the snow can slide off easily9.In earthquake-affected countries, light building materials are used because _____.A.people there can move more easilyB.the houses won't hurt people in an earthquakeC.less damage will be caused in an earthquakeD.people will not be affected by the earthquake10.Nomads are people who _____.A.live in tentsB.travel over the desertC.wander from place to placeD.set up tents over the desert三、Words and Phrases Translation（30 points）Translate followings into English1.入境签证2.特别服务要求3.路线图4.文化遗迹5.游廊Translate following into Chinese6.Minority Nationalities7.airport tax8.front office9.sightseeing tour10.green bean cake旅游英语答案：一、单选1-5 ACBDB 6-10 CADDC 11-15 CDBBB 16-20 ADDDB二、阅读1-5 DBACC 6-10 ABDCC三、翻译1.Entry visa2.Special service request3.Route map4.Culture ruin5.Corridor6.少数民族7.机场税8.前台9.观光旅游10.绿豆糕。

旅游英语期末试题及答案一、选择题（每题2分，共20分）1. What is the most common way to greet someone in English-speaking countries?A. HelloB. HiC. Good morningD. All of the above2. When you are checking into a hotel, what should you do first?A. Show your passportB. Pay the billC. Get your room keyD. Ask for a wake-up call3. Which of the following is NOT a type of public transportation?A. BusB. TrainC. TaxiD. Airplane4. What does the acronym "ATM" stand for?A. Automatic Ticket MachineB. Automatic Teller MachineC. Advanced Technology MachineD. All of the above5. If you want to ask for directions to the nearest subway station, you can say:A. "Where is the subway?"B. "How can I get to the subway?"C. "Do you have a subway?"D. Both A and B6. What is the meaning of the phrase "check out" in a hotel context?A. To look at something carefullyB. To leave the hotelC. To make sure everything is in orderD. To book a room7. When you are at a restaurant and want to order food, you should say:A. "I would like to order, please."B. "I need to book a table."C. "Can I have the bill?"D. "I am checking in."8. What does "I'd like to make a reservation" mean?A. I want to save a seat.B. I want to book a table.C. I want to reserve a room.D. I want to keep something.9. If you need to ask for help with your luggage, you can say:A. "Can you help me with my bags?"B. "I need a bag for my luggage."C. "Do you have a luggage rack?"D. "I want to check my bags."10. Which of the following is a common phrase used to express gratitude?A. Thank you very much.B. I'm sorry.C. Excuse me.D. Goodbye.二、填空题（每题1分，共10分）11. When you arrive at the airport, you need to _______ your luggage.A. check inB. check outC. check upD. check over12. If you are lost, you can ask a local for _______.A. informationB. directionsC. recommendationsD. reservations13. To make a reservation for a flight, you can call the_______.A. hotelB. restaurantC. airlineD. taxi company14. When you are ready to leave a restaurant, you should ask for the _______.A. menuB. billC. reservationD. receipt15. If you want to visit a museum, you might need to buy a _______.A. ticketB. passportC. mapD. guidebook16. When you are at a hotel and need to call reception, you can dial _______.A. 911B. 112C. 0D. 117. If you want to know the time of a train, you can ask, "What time does the _______ leave?"A. busB. trainB. planeD. taxi18. When you are at a hotel and want to request a wake-up call, you can say, "Can you _______ me at 7 a.m.?"A. callB. wakeC. ringD. all of the above19. If you need to exchange money, you can go to a _______.A. bankB. post officeC. grocery storeD. gas station20. When you are at a hotel and want to know the Wi-Fi password, you can ask, "What is the _______ for the Wi-Fi?"A. codeB. numberC. priceD. address三、简答题（每题5分，共30分）21. Describe the steps you would take to book a hotel room online.22. Explain how to ask for assistance at an information desk in an airport.23. What should you do if you lose your。

I.MatchingPart A Match the phrases with the Chinese meaning. （1%*10）Part B Match the scenic spots with the Chinese meaning. （1%*10）II．Fill in the blanks with the right form of the words below. （2%*10）1.Responding promptly to accidents and other __________ is important.2.What's the girl saying over the __________?3. If we both sign up before Friday, we can get a __________ on a six-month membership.4.Levels of outdoor pollution have grown rapidly along with rapid growth in industryand __________.5.The impolite act violates the basic rules of __________.6.Pam said we won't have the __________ test until the end of next week.7.The town is fast becoming a popular weekend __________ for people in cities.8.They could buy unique __________ there to take back home.9.Learning from experience is something that takes time and __________.10.It's one of the museum's most __________ attractions.III．Multiple Choice（1%*10）1.Like ancient sailors, birds can find their way __________ the sun and the stars.edB. having usedC. usingD. use2.My washing machine __________this week, so I have to wash my clothes by hand.A.was repairedB. is repairedC. is being repairedD. has been repaired3.I don’t really like the author, __________ I have to admit his books are very exciting.A.althoughB. unlessC. untilD. once4.---Peter, please send us postcards __________ we’ll know where you have visited.---No problem.A.ButB. orC. forD. so5.We will put off the picnic in the park until next week, __________ the weather may be better.A.thatB. whereC. whichD. when6.Only when you can find peace in your heart __________ good relationships with others.A.will you keepB. you will keepC. you keptD. did you keep7.---Did you enjoy the party?---Yes. We ________ well by our hosts.A.were treatedB. would be treatedC. treatedD. had treated8.Without his support, we wouldn’t be __________ we are now.A.HowB. whenC. whereD. why9.---Sorry, Mum! I failed the job interview again.---Oh, it’s too bad. You __________have made full preparations.A.mustB. canC. wouldD. should10.The books on the desk, __________ covers are shiny, are prizes for us.A.whichB. whatC. whoseD. thatIV．TranslationPart 1 Chinese-English (2%*5=10%)1.中国三大特产是瓷器、茶叶和丝绸。