秘书职责外文文献翻译
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秘书翻译岗位职责
Secretarial translator duties
说明:为规划化、统一化进行岗位管理,使岗位管理人员有章可循,提高工作效率与明确责任制,特此编写。
秘书兼韩语翻译现代摩比斯汽车配件北京北京现代摩比斯汽车配件有限公司,BMP,摩比斯,现代摩比斯汽车配件北京,现代摩比斯职责描述:
1.行政工作:
确认领导日程安排并及时提醒;
接待领导来访客人;
陪同领导出席商务活动,开展日常工作并安排行程;
整理、归档领导日常文件;
处理日常业务招待费;
协助领导与各部门进行沟通、协调;
协助处理领导个人事务
2.领导交办的其他事项
任职要求:
1.本科学历,专业不限,应届生即可
请输入您的公司名字
Fonshion Design Co., Ltd。
中文3000字,1650单词,9500英文字符出处:Institute of Research, Development and Commercialization, UniversitiTeknologi MARA 原文THE DIFFERENCES IN THE SECRETARIAL JOB FUNCTIONS AND COMPETENCIESBETWEEN PUBLIC AND PRIV ATE SECTORN Zulkifli,R Hj. Ehsan,Z Abdul RahmanAbstractThis study was conducted to identify the differences of the secretarial job functions and competencies between public and private sectors in Malaysia. Additionally, from the results obtained, the needed changes to improve the implementations of public sector service and productivity are also examined and suggested for improvement. The scope of the study was the secretarial staffs in the public and private sector employed in Ipoh, Kinta Valley, Perak. The secretarial staffs' position in the public sector is under the title Administrative Assistant (Secretarial). A set of questionnaires consisted of close-ended questions were used to gather the needed information. The main instruments used for this study is the questionnaire. The questionnaires were tested for face and content validity. The questionnaires were personally distributed to all the respondents in the public and private sectors in Ipoh, Perak and specific time was given for them to answer the questionnaires. From the results obtained via questionnaires, the finding shows that there are significant differences in the job functions and job competencies aspects between the public sector and private sector. Most of the respondents agreed regarding the essentiality of the job qualification which consists of skills, knowledge and abilities (SKA's) to perform the job functions. It was also found that several aspects such as the secretarial job governance are discussed and emphasized. Finally, the discussion retrieved from the data analysis suggested several recommendations includes the perspective of change to the public sector from the relevant and revised entry level requirements, salary scheme restructuring, career advancement opportunities and the systems to improve and organized the secretarial job functions within the public sector organizations based on the successful story and criteria implemented by the private sector organizations.Background of the StudyWith the advent of office technologies in recent years, the secretarial job functions have widely expanded and showing increase responsibility not only to their job functions and competencies, hence also to their organizational commitment. A lot of articles today elucidate the essentiality of how the title "secretary" has expanded and growing; from the normal office assistant or managers assistant to the office manager and become one of the most important person in the organization.Hellerstein (1995) noted that secretaries working in pools support one or more departments and office technologies act as a bridge to mid-management jobs. Furthermore, their salaries and career opportunities now compete with other executive level positions. It clearly defined that secretarial functions were growing rapidly and encountered enormous changes. Unfortunately, the emergence of changes frequently occurred mostly in the private sectors which enable managers and professionals to operate more independently and the technology redefined the secretary's roles and career path.Enormous comparison can identified with regards to the practices and implementation of the secretarial position between the Malaysia public sectors (i.e. Government Agency) and the privatesectors. The private sectors offered the secretarial staffs with interesting salary schemes and opportunities due to the emerging variety of secretarial functions and tasks involving the office and organizations. Secretarial duties were not only limited to the basic traditional functions such as dictating and typing only, but they also performed managerial functions such as planning, organizing, directing and controlling in assisting the management. However, the Malaysian public sectors still overlook the evolution to these secretarial job functions.The Malaysian public sectors classified the secretarial post as a clerical service with minimum job descriptions which can lead to unprofessional workforce. The entry requirements necessitate for this job is only SPM holder with minimum qualification. In fact the Shorthand/Trengkas speed tests are still the qualifying tests for acceptance into the public sectors. With reference to the .my, the secretarial position still undertaken by the public sectors is Administration Assistant (Secretarial) with low salary scheme. The job specification enlisted dictation, typing and handling records as their main tasks.Statement of the ProblemThe evolution of the secretarial job functions was expanded and they will no longer single-tasking involving secretaries in the organization. The private sector demanded secretaries or executives to function proactively, while the public sector still seeks and used the service of typical secretarial functions. Recently, the demand of labor that is capable of handling, synthesizing and creating new knowledge was increased, while the space for traditional manual work is replaced by automation and mechanization (Pyoria, 2005).The secretarial duties were performed very differently in public and private sectors.The secretarial functions in the public sector were quite insignificant although Aziz Husain (2002)stated the importance of secretaries in the public sector to be professional in their career for the betterment of the organizations and departments. Yet, it is still unaccomplished. In the world towards global agenda and IT concentration, the organizations needed to embrace themselves with a multitalented and knowledgeable workforce, especially in the secretarial position.This study attempted to compare the secretarial job functions and competencies between public and private sectors and to determine whether there is a need for change in the secretarial job functions and competencies in the public sector.Research ObjectivesThe purpose of this study was to make a comparison of the secretarial job functions and competencies between public and private sectors in Kinta Valley, Perak and to determine whether changes are needed in the secretarial job functions and competencies in the public sector.The specific objectives were to:1. determine the issues regarding the secretarial job functions in the public and private sectors;2. determine the levels of secretarial competencies required by the public and private sectors;3. identify the levels of secretarial job governance applied by the public and private sector;4. examine the differences in the secretarial job functions between public and private sectors;5. examine the differences in the secretarial competencies between public and privatesectors.Research Questions1. What are the secretarial entry requirements that appear to be relevant in meeting the jobfunctions required by the public and private sectors?2. What are the levels of secretarial job functions among public and private sectors?3. What are the levels of secretarial competencies required by the public and private sectors?4. What are the levels of secretarial job governance applied by the public and private sectors?5. Are there any differences in the secretarial job functions between public and private sectors?6. Are there any differences in the secretarial qualifications between public and privatesectors?Definition of Secretarial Job Functions and CompetenciesSecretarial job functions were defined as the list of tasks to perform the responsible and administrative duties for the supervisors. The secretary and administrative assistant also provide high level of administrative support for an office in the organizations. According to Raja Munirah (2001), the roles of administrative support personnel such as secretaries and administrative assistant have changed significantly recently due to the corporate downsizing, economy politics, workplace diversity and technology. The secretarial job functions have become wider, which several conventional job duties such as dictation and transcription have already diminished. The staffs were encouraged to participate in multiple tasks to reinforce their professionalism and skills. The title "secretary" also is slowly diminished and rise to more standard and high level position in the organization.Meanwhile, secretarial competencies referred to the listed requirements and qualifications that embodied the knowledge, skills and ability performing the secretarial jobs. (NCSC, 2008). The ability to acquire appropriate knowledge, skills and abilities in order to do the jobs has become essential necessity to enhance jobs effectiveness in recent era. However, in Malaysia there were differences in delivering and applying the information regarding job functions and also competencies between public and private sectors. It appeared that the public sectors are having very limited descriptions and demands regarding the functions and requirements of secretarial and administrative functions.It was very contrast with the public sectors in western organizations, whereby they have a very detailed explanation and it was published for public reference. According to Razali Mat Zin (1997) the Malaysian Public Sectors must not only discharge its responsibilities with excellence, but must continue to increase its capabilities to function effectively.FINDINGS AND DISCUSSIONSRate of Survey ReturnQuestionnaires were personally distributed to 135 respondents. 65 were the Administrative Assistant (Secretarial) Grade N17, N22 and N32 meanwhile another 70 were the Secretarial staffs in private sectors engaged in legal businesses in Ipoh, Perak. From this number of questionnaire distributed to the respondents of public sector, 30 questionnaires or 46% were received before the due date while another 10 questionnaires or 15% were received after the first follow up. Meanwhile, for the private sector, 45 questionnaires or 64% were received before the due date while another 15 questionnaires 2 1 % were received after first follow up. The total questionnaires analyzed for the public sector were 40 out of 65 (61.5%) which consists of 20 questionnaires from Grade N17 staff, 8 questionnaires from Grade N22 staff and 12 questionnaires from Grade N32 staff. Furthermore, the total questionnaires analyzed for the private sectors were 60 out of 70 (86.5%) from various secretarial job titles.Descriptive Statistics of the Secretarial Job FunctionsTable 4.11 shows the overall summary of the descriptive statistical analysis for all statements involved in the secretarial job functions in the public and private sector. The analysis involved theuse of the minimum, maximum values, the mean, the median and the standard deviation scores. Based on the 5-point scale used, the findings indicated that the range was between 2.00 to 4.56. The mean score for the job functions was 3.5344 (SD=.97022), which represented that the respondents agreed that the secretarial job functions listed are important. From the respondents' opinion, they agreed to the listings of secretarial job functions given in the questionnaire, and majority of the public and private sectors respondents' awareness regarding the implementations and essentiality of the job functions to their daily work schedule are increased.译文公共部门和私营部门中秘书的工作职能和能力方面的差异作者:Zulkifli N, Abdul Rahman Z.摘要本研究旨在识别马来西亚的公共和私营部门中秘书的工作职能和能力之间的差异。
翻译秘书的职务说明书Secretary Job DescriptionTitle: SecretaryJob Purpose:The role of the Secretary is to provide administrative support and assistance to ensure efficient operations within the organization. The Secretary is responsible for managing correspondence, scheduling meetings, coordinating travel arrangements, and performing general office duties in a professional and timely manner.Key Responsibilities:1. Provide administrative support: Assist in preparing and editing documents, reports, and presentations. Handle incoming and outgoing correspondence, including emails, faxes, and mail. Ensure proper filing and organization of documents.2. Schedule and coordinate meetings: Arrange and manage calendars for executives and team members. Schedule meetings, including booking venues, sending invitations, and preparing meeting materials. Take meeting minutes and distribute to relevant participants.3. Coordinate travel arrangements: Make travel arrangements for executives and team members, including flights, accommodation, and transportation. Prepare itineraries and ensure all travel arrangements are in place. Process travel reimbursements and expense reports.4. Answer and direct phone calls: Manage incoming phone calls and direct calls to appropriate personnel. Take messages and relaythem to the relevant individuals. Provide information and resolve inquiries in a professional and courteous manner.5. Welcome guests and clients: Greet visitors and ensure their needs are met. Provide excellent customer service and assistance. Arrange for refreshments and meeting room facilities as needed.6. Maintain office supplies and equipment: Monitor and replenish office supplies, such as stationery, printer cartridges, and pantry supplies. Coordinate equipment maintenance and repairs when needed.7. Assist in event planning: Support the organization of special events, conferences, or seminars by making necessary arrangements, coordinating logistics, and providing on-site support.8. Maintain confidentiality: Handle sensitive and confidential information with integrity and discretion. Protect organizational and staff privacy by ensuring appropriate privacy measures are in place.9. Perform general office duties: Photocopy, scan, and fax documents as required. Organize and maintain office files, records, and databases. Sort and distribute incoming mail. Complete and submit expense reports on behalf of executives.10. Collaborate with team members: Work closely with other administrative staff to ensure smooth operations and continuity. Provide support and backup when needed.Skills and Qualifications:- High school diploma or equivalent.- Proven experience as a secretary or administrative assistant.- Excellent communication and interpersonal skills.- Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).- Good organizational skills and attention to detail.- Ability to multitask and prioritize work.- Strong problem-solving and decision-making abilities.- Discretion and integrity while handling confidential information. - Professional and customer-oriented approach.- Ability to work independently and as part of a team.Note: This job description is designed to outline the general duties and responsibilities of the Secretary position. Additional tasks and responsibilities may be assigned as needed.。
中文3000字,1650单词,9500英文字符出处:Institute of Research, Development and Commercialization, UniversitiTeknologi MARA 原文THE DIFFERENCES IN THE SECRETARIAL JOB FUNCTIONS AND COMPETENCIESBETWEEN PUBLIC AND PRIV ATE SECTORN Zulkifli,R Hj. Ehsan,Z Abdul RahmanAbstractThis study was conducted to identify the differences of the secretarial job functions and competencies between public and private sectors in Malaysia. Additionally, from the results obtained, the needed changes to improve the implementations of public sector service and productivity are also examined and suggested for improvement. The scope of the study was the secretarial staffs in the public and private sector employed in Ipoh, Kinta Valley, Perak. The secretarial staffs' position in the public sector is under the title Administrative Assistant (Secretarial). A set of questionnaires consisted of close-ended questions were used to gather the needed information. The main instruments used for this study is the questionnaire. The questionnaires were tested for face and content validity. The questionnaires were personally distributed to all the respondents in the public and private sectors in Ipoh, Perak and specific time was given for them to answer the questionnaires. From the results obtained via questionnaires, the finding shows that there are significant differences in the job functions and job competencies aspects between the public sector and private sector. Most of the respondents agreed regarding the essentiality of the job qualification which consists of skills, knowledge and abilities (SKA's) to perform the job functions. It was also found that several aspects such as the secretarial job governance are discussed and emphasized. Finally, the discussion retrieved from the data analysis suggested several recommendations includes the perspective of change to the public sector from the relevant and revised entry level requirements, salary scheme restructuring, career advancement opportunities and the systems to improve and organized the secretarial job functions within the public sector organizations based on the successful story and criteria implemented by the private sector organizations.Background of the StudyWith the advent of office technologies in recent years, the secretarial job functions have widely expanded and showing increase responsibility not only to their job functions and competencies, hence also to their organizational commitment. A lot of articles today elucidate the essentiality of how the title "secretary" has expanded and growing; from the normal office assistant or managers assistant to the office manager and become one of the most important person in the organization.Hellerstein (1995) noted that secretaries working in pools support one or more departments and office technologies act as a bridge to mid-management jobs. Furthermore, their salaries and career opportunities now compete with other executive level positions. It clearly defined that secretarial functions were growing rapidly and encountered enormous changes. Unfortunately, the emergence of changes frequently occurred mostly in the private sectors which enable managers and professionals to operate more independently and the technology redefined the secretary's roles and career path.Enormous comparison can identified with regards to the practices and implementation of the secretarial position between the Malaysia public sectors (i.e. Government Agency) and the privatesectors. The private sectors offered the secretarial staffs with interesting salary schemes and opportunities due to the emerging variety of secretarial functions and tasks involving the office and organizations. Secretarial duties were not only limited to the basic traditional functions such as dictating and typing only, but they also performed managerial functions such as planning, organizing, directing and controlling in assisting the management. However, the Malaysian public sectors still overlook the evolution to these secretarial job functions.The Malaysian public sectors classified the secretarial post as a clerical service with minimum job descriptions which can lead to unprofessional workforce. The entry requirements necessitate for this job is only SPM holder with minimum qualification. In fact the Shorthand/Trengkas speed tests are still the qualifying tests for acceptance into the public sectors. With reference to the .my, the secretarial position still undertaken by the public sectors is Administration Assistant (Secretarial) with low salary scheme. The job specification enlisted dictation, typing and handling records as their main tasks.Statement of the ProblemThe evolution of the secretarial job functions was expanded and they will no longer single-tasking involving secretaries in the organization. The private sector demanded secretaries or executives to function proactively, while the public sector still seeks and used the service of typical secretarial functions. Recently, the demand of labor that is capable of handling, synthesizing and creating new knowledge was increased, while the space for traditional manual work is replaced by automation and mechanization (Pyoria, 2005).The secretarial duties were performed very differently in public and private sectors.The secretarial functions in the public sector were quite insignificant although Aziz Husain (2002)stated the importance of secretaries in the public sector to be professional in their career for the betterment of the organizations and departments. Yet, it is still unaccomplished. In the world towards global agenda and IT concentration, the organizations needed to embrace themselves with a multitalented and knowledgeable workforce, especially in the secretarial position.This study attempted to compare the secretarial job functions and competencies between public and private sectors and to determine whether there is a need for change in the secretarial job functions and competencies in the public sector.Research ObjectivesThe purpose of this study was to make a comparison of the secretarial job functions and competencies between public and private sectors in Kinta Valley, Perak and to determine whether changes are needed in the secretarial job functions and competencies in the public sector.The specific objectives were to:1. determine the issues regarding the secretarial job functions in the public and private sectors;2. determine the levels of secretarial competencies required by the public and private sectors;3. identify the levels of secretarial job governance applied by the public and private sector;4. examine the differences in the secretarial job functions between public and private sectors;5. examine the differences in the secretarial competencies between public and privatesectors.Research Questions1. What are the secretarial entry requirements that appear to be relevant in meeting the jobfunctions required by the public and private sectors?2. What are the levels of secretarial job functions among public and private sectors?3. What are the levels of secretarial competencies required by the public and private sectors?4. What are the levels of secretarial job governance applied by the public and private sectors?5. Are there any differences in the secretarial job functions between public and private sectors?6. Are there any differences in the secretarial qualifications between public and privatesectors?Definition of Secretarial Job Functions and CompetenciesSecretarial job functions were defined as the list of tasks to perform the responsible and administrative duties for the supervisors. The secretary and administrative assistant also provide high level of administrative support for an office in the organizations. According to Raja Munirah (2001), the roles of administrative support personnel such as secretaries and administrative assistant have changed significantly recently due to the corporate downsizing, economy politics, workplace diversity and technology. The secretarial job functions have become wider, which several conventional job duties such as dictation and transcription have already diminished. The staffs were encouraged to participate in multiple tasks to reinforce their professionalism and skills. The title "secretary" also is slowly diminished and rise to more standard and high level position in the organization.Meanwhile, secretarial competencies referred to the listed requirements and qualifications that embodied the knowledge, skills and ability performing the secretarial jobs. (NCSC, 2008). The ability to acquire appropriate knowledge, skills and abilities in order to do the jobs has become essential necessity to enhance jobs effectiveness in recent era. However, in Malaysia there were differences in delivering and applying the information regarding job functions and also competencies between public and private sectors. It appeared that the public sectors are having very limited descriptions and demands regarding the functions and requirements of secretarial and administrative functions.It was very contrast with the public sectors in western organizations, whereby they have a very detailed explanation and it was published for public reference. According to Razali Mat Zin (1997) the Malaysian Public Sectors must not only discharge its responsibilities with excellence, but must continue to increase its capabilities to function effectively.FINDINGS AND DISCUSSIONSRate of Survey ReturnQuestionnaires were personally distributed to 135 respondents. 65 were the Administrative Assistant (Secretarial) Grade N17, N22 and N32 meanwhile another 70 were the Secretarial staffs in private sectors engaged in legal businesses in Ipoh, Perak. From this number of questionnaire distributed to the respondents of public sector, 30 questionnaires or 46% were received before the due date while another 10 questionnaires or 15% were received after the first follow up. Meanwhile, for the private sector, 45 questionnaires or 64% were received before the due date while another 15 questionnaires 2 1 % were received after first follow up. The total questionnaires analyzed for the public sector were 40 out of 65 (61.5%) which consists of 20 questionnaires from Grade N17 staff, 8 questionnaires from Grade N22 staff and 12 questionnaires from Grade N32 staff. Furthermore, the total questionnaires analyzed for the private sectors were 60 out of 70 (86.5%) from various secretarial job titles.Descriptive Statistics of the Secretarial Job FunctionsTable 4.11 shows the overall summary of the descriptive statistical analysis for all statements involved in the secretarial job functions in the public and private sector. The analysis involved theuse of the minimum, maximum values, the mean, the median and the standard deviation scores. Based on the 5-point scale used, the findings indicated that the range was between 2.00 to 4.56. The mean score for the job functions was 3.5344 (SD=.97022), which represented that the respondents agreed that the secretarial job functions listed are important. From the respondents' opinion, they agreed to the listings of secretarial job functions given in the questionnaire, and majority of the public and private sectors respondents' awareness regarding the implementations and essentiality of the job functions to their daily work schedule are increased.译文公共部门和私营部门中秘书的工作职能和能力方面的差异作者:Zulkifli N, Abdul Rahman Z.摘要本研究旨在识别马来西亚的公共和私营部门中秘书的工作职能和能力之间的差异。
关于秘书的职业作文好词好句英文英文回答:Being a secretary is not just a job for me, it is a profession that I am truly passionate about. As a secretary, I am responsible for managing the administrative tasks and providing support to executives and other staff members. This role requires a high level of organization, communication skills, and attention to detail.One of the most important skills that a secretary needs to possess is excellent communication skills. This includes both written and verbal communication. For example, when I receive phone calls or emails, I need to be able to respond promptly and professionally. I also need to be able to communicate effectively with different individuals, such as clients, colleagues, and superiors. This can involve using appropriate tone, language, and gestures to convey my message clearly.Another crucial skill for a secretary is organization.I am responsible for managing calendars, scheduling meetings, and arranging travel plans. This requires me to prioritize tasks, manage my time efficiently, and ensure that everything is running smoothly. For instance, I may need to juggle multiple meetings and deadlines, but I need to stay organized and make sure that nothing falls through the cracks.Attention to detail is also essential in this profession. As a secretary, I am often responsible for proofreading documents, preparing reports, and managing important files and records. Any mistakes or oversights can have significant consequences. Therefore, I need to pay close attention to every detail and ensure accuracy in my work. For example, I may need to double-check names, dates, and numbers to avoid any errors.In addition to these skills, a secretary also needs to be adaptable and flexible. The nature of the job often requires me to handle unexpected tasks or changes in plans. For instance, I may need to rearrange a meeting at the lastminute or assist with urgent requests. Being adaptable and flexible allows me to handle these situations calmly and efficiently.Overall, being a secretary is not just about performing administrative tasks. It is about being a reliable and efficient support system for the entire organization. I take pride in my role as a secretary and strive to provide the best possible assistance to ensure the smooth operation of the office.中文回答:作为一名秘书,我对这个职业充满了热情。
酒店秘书工作岗位描述JOB TITLE: Executive Secretary职位:秘书AREA/DEPARTMENT: A&G / Executive Office部门:行政办公室JOB BAND: 7级别:7HOTEL LEVEL: I - V酒店级别 5REPORTS TO: E xecutive Secretary / Personal Assistant / Executive Assistant manager /Resident Manager / Hotel Manager / General Manager汇报给:行政秘书/助理/行政经理助理/驻店经理/值班经理/总经理POSITIONS SUPERVISED: Administrative Assistant监管下属:行政文员JOB SCOPE: Provide secretarial services to managers in line with InterContinentalHotels Group standards. Promotes the desired work culture around thefive core values of Trust, Integrity, Respect, One Team and Service of theInterContinental Hotels Group and the brand ethos.工作范围:为部门经理提供秘书服务并执行洲际酒店集团的标准。
发扬企业工作文化的5个重要价值,信任,诚信,尊重,一个团队与服务洲际酒店集团的品牌品TESTIMONIAL: I hereby confirm having read the duties and agree to perform these duties as set out in the Job Description to the required standards.证明: 我确认细读了所有职责,同意按照工作职责的要求工作并到达所规定的标准。
秘书职责外文文献翻译This XXX。
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Secretary Of The Modern Practice Of Large And Medium-sized Enterprises AndTheir CharacteristicsSecond, information and services. In the domestic and international markets under the global environment, enterprises are faced with good opportunities and challenges and the various organs of factors is complex and changeable, production and operation of strategic decisions with greater challenges, risk and flexibility, leading to the decision-making has become More complex and difficult. Therefore, enterprises Secretary of the General Staff of the information is particularly important role. In a sense, information is the role of the General Staff of the leading scientific decision-making essential to the most cost-effective tool for rapid, misuse of information is directly related to leadership and the consequences of the decision-making level. Therefore, under the new situation, the Secretary must be good at business use and learn to play the function of internal and external information networks and the role of accurate understanding of leadership intent, focusing on the central work of “elements of a comprehensive, specific, dynamic, empirical, the question of And feedback of the “depth of the high-level information, leading into the decision-making circle, leading to timely knowledge, inspiring leadership of the correct policy decisions, thereby, leading to assist decision-making to provide satisfactory services.现代大中型商务秘书实践行为及其特征二是信息性的服务。
文献出处:Zulkifli N, Abdul Rahman Z. The differences in the secretarial job functions and competencies between public and private sector in Kinta Valley, Perak[J]. 2011.原文THE DIFFERENCES IN THE SECRETARIAL JOB FUNCTIONS AND COMPETENCIES BETWEEN PUBLIC AND PRIV ATE SECTOR IN KINTAV ALLEY, PERAKAbstractThis study was conducted to identify the differences of the secretarial job functions and competencies between public and private sectors in Malaysia. Additionally, from the results obtained, the needed changes to improve the implementations of public sector service and productivity are also examined and suggested for improvement. The scope of the study was the secretarial staffs in the public and private sector employed in Ipoh, Kinta Valley, Perak. The secretarial staffs' position in the public sector is under the title Administrative Assistant (Secretarial). A set of questionnaires consisted of close-ended questions were used to gather the needed information. The main instruments used for this study is the questionnaire. The questionnaires were tested for face and content validity. The questionnaires were personally distributed to all the respondents in the public and private sectors in Ipoh, Perak and specific time was given for them to answer the questionnaires. From the results obtained via questionnaires, the finding shows that there are significant differences in the job functions and job competencies aspects between the public sector and private sector. Most of the respondents agreed regarding the essentiality of the job qualification which consists of skills, knowledge and abilities (SKA's) to perform the job functions. It was also found that several aspects such as the secretarial job governance are discussed and emphasized. Finally, the discussion retrieved from the data analysis suggested several recommendations includes the perspective of change to the public sector from the relevant and revised entry level requirements,salary scheme restructuring, career advancement opportunities and the systems to improve and organized the secretarial job functions within the public sector organizations based on the successful story and criteria implemented by the private sector organizations.Background of the StudyWith the advent of office technologies in recent years, the secretarial job functions have widely expanded and showing increase responsibility not only to their job functions and competencies, hence also to their organizational commitment. A lot of articles today elucidate the essentiality of how the title "secretary" has expanded and growing; from the normal office assistant or managers assistant to the office manager and become one of the most important person in the organization.Hellerstein (1995) noted that secretaries working in pools support one or more departments and office technologies act as a bridge to mid-management jobs. Furthermore, their salaries and career opportunities now compete with other executive level positions. It clearly defined that secretarial functions were growing rapidly and encountered enormous changes. Unfortunately, the emergence of changes frequently occurred mostly in the private sectors which enable managers and professionals to operate more independently and the technology redefined the secretary's roles and career path.Enormous comparison can identified with regards to the practices and implementation of the secretarial position between the Malaysia public sectors (i.e. Government Agency) and the private sectors. The private sectors offered the secretarial staffs with interesting salary schemes and opportunities due to the emerging variety of secretarial functions and tasks involving the office and organizations. Secretarial duties were not only limited to the basic traditional functions such as dictating and typing only, but they also performed managerial functions such as planning, organizing, directing and controlling in assisting the management. However, the Malaysian public sectors still overlook the evolution to these secretarial job functions.The Malaysian public sectors classified the secretarial post as a clerical servicewith minimum job descriptions which can lead to unprofessional workforce. The entry requirements necessitate for this job is only SPM holder with minimum qualification. In fact the Shorthand/Trengkas speed tests are still the qualifying tests for acceptance into the public sectors. With reference to the .my, the secretarial position still undertaken by the public sectors is Administration Assistant (Secretarial) with low salary scheme. The job specification enlisted dictation, typing and handling records as their main tasks.Statement of the ProblemThe evolution of the secretarial job functions was expanded and they will no longer single-tasking involving secretaries in the organization. The private sector demanded secretaries or executives to function proactively, while the public sector still seeks and used the service of typical secretarial functions. Recently, the demand of labor that is capable of handling, synthesizing and creating new knowledge was increased, while the space for traditional manual work is replaced by automation and mechanization (Pyoria, 2005).The secretarial duties were performed very differently in public and private sectors. The secretarial functions in the public sector were quite insignificant although Aziz Husain (2002)stated the importance of secretaries in the public sector to be professional in their career for the betterment of the organizations and departments. Yet, it is still unaccomplished. In the world towards global agenda and IT concentration, the organizations needed to embrace themselves with a multitalented and knowledgeable workforce, especially in the secretarial position.This study attempted to compare the secretarial job functions and competencies between public and private sectors and to determine whether there is a need for change in the secretarial job functions and competencies in the public sector. Research ObjectivesThe purpose of this study was to make a comparison of the secretarial job functions and competencies between public and private sectors in Kinta Valley, Perak and to determine whether changes are needed in the secretarial job functions and competencies in the public sector.The specific objectives were to:1. determine the issues regarding the secretarial job functions in the public and private sectors;2. determine the levels of secretarial competencies required by the public and private sectors;3. identify the levels of secretarial job governance applied by the public and private sector;4. examine the differences in the secretarial job functions between public and private sectors;5. examine the differences in the secretarial competencies between public and private sectors.Research Questions1. What are the secretarial entry requirements that appear to be relevant in meeting the job functions required by the public and private sectors?2. What are the levels of secretarial job functions among public and private sectors?3. What are the levels of secretarial competencies required by the public and private sectors?4. What are the levels of secretarial job governance applied by the public and private sectors?5. Are there any differences in the secretarial job functions between public and private sectors?6. Are there any differences in the secretarial qualifications between public and private sectors?Definition of Secretarial Job Functions and CompetenciesSecretarial job functions were defined as the list of tasks to perform the responsible and administrative duties for the supervisors. The secretary and administrative assistant also provide high level of administrative support for an office in the organizations. According to Raja Munirah (2001), the roles of administrative support personnel such as secretaries and administrative assistant have changedsignificantly recently due to the corporate downsizing, economy politics, workplace diversity and technology. The secretarial job functions have become wider, which several conventional job duties such as dictation and transcription have already diminished. The staffs were encouraged to participate in multiple tasks to reinforce their professionalism and skills. The title "secretary" also is slowly diminished and rise to more standard and high level position in the organization.Meanwhile, secretarial competencies referred to the listed requirements and qualifications that embodied the knowledge, skills and ability performing the secretarial jobs. (NCSC, 2008). The ability to acquire appropriate knowledge, skills and abilities in order to do the jobs has become essential necessity to enhance jobs effectiveness in recent era. However, in Malaysia there were differences in delivering and applying the information regarding job functions and also competencies between public and private sectors. It appeared that the public sectors are having very limited descriptions and demands regarding the functions and requirements of secretarial and administrative functions.It was very contrast with the public sectors in western organizations, whereby they have a very detailed explanation and it was published for public reference. According to Razali Mat Zin (1997) the Malaysian Public Sectors must not only discharge its responsibilities with excellence, but must continue to increase its capabilities to function effectively.FINDINGS AND DISCUSSIONSRate of Survey ReturnQuestionnaires were personally distributed to 135 respondents. 65 were the Administrative Assistant (Secretarial) Grade N17, N22 and N32 meanwhile another 70 were the Secretarial staffs in private sectors engaged in legal businesses in Ipoh, Perak. From this number of questionnaire distributed to the respondents of public sector, 30 questionnaires or 46% were received before the due date while another 10 questionnaires or 15% were received after the first follow up. Meanwhile, for the private sector, 45 questionnaires or 64% were received before the due date while another 15 questionnaires 2 1 % were received after first follow up. The totalquestionnaires analyzed for the public sector were 40 out of 65 (61.5%) which consists of 20 questionnaires from Grade N17 staff, 8 questionnaires from Grade N22 staff and 12 questionnaires from Grade N32 staff. Furthermore, the total questionnaires analyzed for the private sectors were 60 out of 70 (86.5%) from various secretarial job titles.Descriptive Statistics of the Secretarial Job FunctionsTable 4.11 shows the overall summary of the descriptive statistical analysis for all statements involved in the secretarial job functions in the public and private sector. The analysis involved the use of the minimum, maximum values, the mean, the median and the standard deviation scores. Based on the 5-point scale used, the findings indicated that the range was between 2.00 to 4.56. The mean score for the job functions was 3.5344 (SD=. 97022), which represented that the respondents agreed that the secretarial job functions listed are important. From the respondents' opinion, they agreed to the listings of secretarial job functions given in the questionnaire, and majority of the public and private sectors respondents' awareness regarding the implementations and essentiality of the job functions to their daily work schedule are increased.译文公共部门和私营部门中秘书的工作职能和能力方面的差异马来西亚霹雳州近打谷地区的案例研究摘要本研究旨在识别马来西亚的公共和私营部门中秘书的工作职能和能力之间的差异。