酒店餐饮英语之早餐服务doc资料
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早餐基础知识及名称Bread 面包Croissants 牛角包Danish 丹麦包Muffins 妙夫包Toast bread 烤面包White & Rye 白或全麦Roll 餐包Remark:在服务所有面包时均需搭配黄油,果酱。
Cereals 麦片Corn flakes 粟米片Rice crisps 爆米片All bran 麦麸条Shredded wheat 麦丝卷Oat meal 热麦片粥Bircher muesli 酸奶鲜果糊Remark:通常在服务过程中均配牛奶。
Egg dishesFried egg 煎蛋“over easy 双面sunny side up 单面”需问客人喜欢单面或双面煎蛋Scrambled egg 炒蛋Boiled egg 煮蛋Poached eggs 水波蛋Eggs Benedict 班尼蛋Omelets 蛋卷Plain omelet 白蛋卷Omelet with vegetables,cheese,herbs,mushromms,bacon,ham. 蛋卷可搭配:蔬菜,芝士,香草,蘑菇,腌肉,火腿。
Remark:所有蛋类食品在服务中均配:烤西红柿,土豆饼和任选一种腌肉,火腿,香肠。
Other 其它:Bacon 烟肉Sausage 香肠(Chicken,Pork,Beef)Ham 火腿Cold cut 冷拼肠Air dried ham 风干火腿Air dried beef 风干牛肉Hash brown potatoes 瑞士土豆饼Congee 粥Dim sum 点心Soya-bean milk 豆浆Pancakes 煎薄饼(服务时需配蜂蜜,黄油及糖浆)French Toast 法式烤面包Yoghurt 酸奶Cheese 奶酪Fruit platter 水果盘Pickles 泡菜(如:酸黄瓜,小洋葱,橄榄等)Set menu 套餐The Continental breakfast 欧陆式早餐包含:自选面包篮(通常提供四种),自选果汁一杯,无限量咖啡,茶任选其一。
十二、餐饮服务英语l、餐厅服务常用英语会话(1)您早! How do you do!(2)早上好1 Good morning!(3)下午好! Good afternoon !(4)明天见!See you tommorow!(5)欢迎您!You are welcome.(6)欢迎您到我们餐厅就餐! You are welcome to dine in our restaurant.(7)见到您很高兴! I’m very g1ad to meet you.(8)请这边走! This way,please.(9)请里边坐! Come in and sit down please.(10)请您休息一下! Take a rest,please.(11)请饮用一杯茶。
Have a cup of tea,please.(12)请饮用咖啡。
Have some coffee,pLease.(13)对不起。
I’m sorry.(14)没关系。
Doesn’t matter.(15)请原谅。
Excuse me,please.(16)好的(好吧)。
That’s a11 right.(17)您需要点什么? what would you like to have?(18)您喜欢什么点心? What kind of pastry would you like to have?(19)您喜欢吃什么风味的菜? what sort of food would you like?(20)请您看菜单。
Look at the menu, please.(21)您要不要看一看菜单?Would you like to take a look at the menu, please?(22)您喝酒吗? Would you want some wine?(23)还要别的吗? Anything else?(24)您还有别的要求吗? Any more requests?(25)我能帮您做点什么吗? Can I help you?(26)谢谢您的好意。
Breakfast Service 早餐服务ConversationA. Western breakfastWaitress: Are you ready to order, sir?Guest: Not yet.W: Take your time, sir.G: (After a while) Waitress. I’d like to order now. I’d prefer breakfast A, please.W: All right. What kind of juice would you like?G: Orange juice.W: And would you like bacon or sausage?G: Sausage, please, oh, could I have an apple pie instead of the toast?W: Certainly, sir. Do you want your coffee now or later?G: I’ll have my coffee later.W: How would you like your coffee, black or white?G: White, please.W: So, that’s orange juice, sausage, apple pie and white coffee.G: Right.W: I’ll be right back.B. Chinese breakfastWaiter: Good morning, madam. Good morning, sir. A table for two?Guest: This is Chinese Restaurant, isn’t it?W: Yes, sir. What can I do for you?G: We would like to try Chinese breakfast this morning. What do you serve for your Chinese breakfast?W: We serve all kinds of sweet and salty “dim sum” and va rious kinds of congee. They are served on the “dim sum” trolley. You can choose what you like.G: I have no idea about Chinese breakfast. Can you give us some explanation about it first?W: Certainly, sir. We serve soybean milk or rice gruel instead of coffee or juice. We serve deep-fried dough sticks, sesame seed pastries, steamed stuffed buns and dumplings. We also serve wonton and noodles in soup.G: My goodness! Is it possible for us to savour them all in one morning?W: I’m afraid not. But you may try some varieties first thes morning and come kack tomorrow.G: It sounds good.W: Would you like green tea or black tea?G: Green tea for me, please.W: How about starting with Yangzhou style steamed stuffed buns thid mouning?G: All right.W: Is everything to your satisfaction?G: Yes, we’ve had an enjoyable breakfast. Thank you very much.W: Thank you. Looking forward to serving you again tomorrow.C. Buffet-style breakfastWaitress: Good morning, madam. A table for one?Guest: That’s right.W: please step this way. I’ll show you to the table…Sit down, please, madam. Which do you prefer, tea or coffee?G: Black tea, please.W: Yes, madam.(Bringing the tea) Here is your tea, madam. We have both buffet-style and a la carte dishes. Which would you prefer?G: I’ll have buffet-style. What’s the price of the buffet?W: 28 Yuan for each, madam. The buffet is over there. Please help yourself.G: Thanks. Where is the fresh milk?W: It’s over there beside the juice machine.G: Do I pay now?W: No. You could pay after your meal.G: OK. I see.W: Is there anything I can do for you?G: No, thanks.W: It’s a pleasure. Hope you enjoy your meal, madam.Useful Expressions1. What would you like to have for your breakfast? 请问早饭吃点什么?2. Would you like Continental breakfast or American breakfast? 您要欧式早餐还是美式早餐?3. When would you like your coffee? 您什么时候要咖啡?4. How would you like your eggs? 您喜欢鸡蛋怎样烧?5. Breakfast will be served right away. 早餐马上就送来。
自助早餐服务流程话术英文回答:Self-service breakfast is a convenient and efficient way for guests to enjoy their morning meal. The process is designed to allow guests to have control over their food choices and customize their breakfast experience. Here is a step-by-step guide on how to navigate the self-service breakfast service:1. Greeting and seating: As guests enter the breakfast area, they are greeted by a friendly staff member who welcomes them and directs them to an available table. The staff member may say something like, "Good morning! Welcome to our self-service breakfast. Please find a table that suits your preference."2. Food selection: Once seated, guests can start their breakfast by visiting the food stations. There aretypically different stations offering a variety of optionssuch as cereals, bread, pastries, fruits, yogurt, and hot dishes like eggs and sausages. Guests can choose the items they desire and put them on their plate or in a bowl. They can also ask for assistance if needed, for example, if they are unsure about the ingredients or allergens in aparticular dish.3. Beverage selection: After selecting their food items, guests can move on to the beverage station. Here, they can find a selection of hot beverages like coffee and tea, as well as cold options like juice and milk. They can filltheir cups or glasses according to their preferences. It's common for staff members to provide a friendly reminder to guests, such as "Please help yourself to our wide range of beverages."4. Enjoying the meal: Once guests have gathered their food and beverages, they can return to their table andenjoy their breakfast. They can take their time, savoring each bite and sipping their chosen beverage. It's important to note that self-service breakfast areas are usually designed to provide a comfortable and relaxed atmosphere,allowing guests to start their day on a positive note.5. Clearing the table: After finishing their meal, guests are expected to clear their table and dispose of any waste appropriately. This may involve placing used plates, cups, and cutlery in designated bins or racks. Staff members may be available to assist and provide guidance if necessary.中文回答:自助早餐服务是一种方便高效的方式,让客人可以享受早餐。
酒店叫早服务流程英文Here's a sample of a hotel wake-up service process written in informal yet professional English:Paragraph 1: The Initial Call."Good morning, this is the concierge service. May I confirm your wake-up call for 7 am? A soft alarm will ring in your room shortly before, to ensure you're up and ready on time."Paragraph 2: The Wake-Up Alarm."Hello, just a gentle reminder that it's 6:45 am. Your wake-up call is set for 7 am. Enjoy the rest of your sleep and we'll call you again soon."Paragraph 3: The Final Wake-Up."Time to wake up, it's 7 am! Enjoy your day and don'tforget to have breakfast downstairs before you head out. We hope you have a wonderful day!"Paragraph 4: Handling Requests."If you need an earlier or later wake-up call, just let us know. We're here to make sure your stay is as comfortable as possible. Any other requests?"Paragraph 5: Personalized Service."Remember, our wake-up service is personalized. Whether you prefer a soft melody or a loud buzz, just let us know. We'll do our best to cater to your needs."Paragraph.。
汉译英(词):二、酒店性质:四、句子缩写:五、西餐咖啡厅早餐服务:(1)、欧式早餐(又叫大陆式早餐):Continental Breakfast,例如:水果汁或时令水果——choice of chilled juice or fresh fruit in season 烤面包或早餐包———toast or breakfast rolls黄油、果酱—————with butter and jam咖啡或茶——————coffee or tea(2)、美式早餐:American Breakfast,例如:水果汁或时令水果——choice of chilled juice or fresh fruit in season 鲜鸡蛋两只—————two fresh eggs of any style配火腿、咸肉或香肠—with ham, bacon or sausage烤面包或早餐包———toast or breakfast rolls黄油、果酱—————with butter and jam咖啡或茶——————coffee or tea(3)、英式早餐:English Breakfast,例如:水果汁或时令水果——choice of chilled juice or fresh fruit in season 谷类食物——————cereals鲜鸡蛋两只—————two fresh eggs of any style配火腿、咸肉或香肠—with ham, bacon or sausage烤面包或早餐包———toast or breakfast rolls黄油、果酱—————with butter and jam咖啡或茶——————coffee or tea。
酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好,欢迎来到我们的酒店。
2. How many people are there in your group? 您的团队有多少人?3. Would you like to make a reservation? 您想预订房间吗?4. We have a double room available for you. 我们有一间双人房可供您使用。
5. Here is your room key. 这是您的房间钥匙。
6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗?7. Please let us know if you need anything else. 如果您需要其他任何东西,请告诉我们。
二、客房服务英语1. Good morning, is there anything else you need? 早上好,您还需要其他东西吗?2. Would you like a wake-up call? 您想要叫醒服务吗?3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。
4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题,请告诉我们。
5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。
三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗?2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐?3. Here is the menu. 您看菜单。
早餐服务流程及标准Having a well-defined breakfast service process and standards is crucial for ensuring a smooth and enjoyable dining experience for guests. 早餐服务流程和标准的建立对于确保客人可以顺利且愉快地用餐体验至关重要。
First and foremost, it is essential to establish clear guidelines for the preparation and presentation of breakfast items. 进行早餐食物的准备和摆盘时,建立清晰的指南至关重要。
This includes ensuring that all food items are fresh, properly cooked, and served at the correct temperature. 这包括确保所有食物都是新鲜的、烹饪得当并且以正确的温度上菜。
Additionally, attention should be paid to the aesthetic presentationof the breakfast buffet, with an emphasis on visual appeal and cleanliness. 此外,还应该注意早餐自助餐的美观摆放,着重于视觉吸引力和清洁度。
Moreover, it is important to establish a standardized process for serving guests, including greeting them warmly, guiding them to their seats, and offering assistance as needed. 此外,建立为客人提供服务的标准化流程也很重要,包括热情地迎接客人、引导他们入座以及根据需要提供帮助。
酒店餐饮英语之早餐服务
Scene 1 - Breakfast:场景一:早餐
S: Good morning, Welcome to OPEN, Sir/Madam. What would you like to have?
早上好,欢迎光临OPEN西餐厅。
您想吃点什么吗,先生/女士?
C: I would like some eggs.
我想吃一些鸡蛋。
S: How would you like the eggs to be cooked, fried egg, scrambled eggs, poached eggs or boiled eggs, Sir/Madam?
您要煎蛋,炒蛋,波蛋还是煮蛋,先生/夫人?
C: I would like fried eggs.
我要煎蛋
S: How would you like the eggs to be fried, sunny side up or over easy,
Sir/Madam?
双面煎还是单面煎?
C: Sunny side up please.
单面煎
S: There are some condiments such as bacon, ham, sausage and mushroom, pepper, tomato, which would you like to serve your eggs?
这里有一些配料如烟肉,火腿,肠仔,蘑菇,番茄和菜椒,您要哪些来配鸡蛋呢?
C: Only mushroom please.
就要蘑菇吧。
S: Please wait a moment, it will be ready in a few minutes.
请稍等,几分钟就好。
C: Thank you.
谢谢
S: Your sunny side up fried eggs is ready, Sir/ Madam.
这是您的单面煎蛋。
C: Thank you.
谢谢
S: Is there anything else I can offer?
还需要点别的什么吗?
C: No, thank you.
不,谢谢。
Scene 2 - Breakfast:场景二:早餐
C: Please cook the eggs for me.
请帮我做一份鸡蛋。
S: How would you like the eggs to be cooked, fried egg, scrambled eggs, poached eggs or boiled eggs, Sir/Madam?
您要煎蛋,炒蛋,水波蛋或煮蛋,先生/夫人?
C: I would like the eggs to be boiled.
我要煮蛋
S: How many minutes would you like your eggs to be boiled, Sir/Madam?
请问煮多少分钟?
C: 5 minutes.
5分钟,煮老点。
S: Would you like some bacon, sausage, ham or vegetable to serve the eggs? 您要烟肉,香肠,火腿或蔬菜来配鸡蛋吗?
C: Please give me bacon, mushroom and tomato.
请给我培根,蘑菇和番茄。
S: Please wait a moment, or shall I deliver it to your table once it is cooked?
请稍等,或者煮好后我帮您送到您的座位上好吗?
C: Thank you, please.
好的,谢谢
S: My pleasure, Sir/Madam.
很荣幸。
S: Here is your boiled eggs, 5 minutes, please enjoy, Sir/ Madam.
这是您的煮蛋,5分钟,请慢用。
C: Thank you.。