酒店餐饮英语之早餐服务doc资料

早餐基础知识及名称Bread 面包Croissants 牛角包Danish 丹麦包Muffins 妙夫包Toast bread 烤面包White & Rye 白或全麦Roll 餐包Remark：在服务所有面包时均需搭配黄油，果酱。

Cereals 麦片Corn flakes 粟米片Rice crisps 爆米片All bran 麦麸条Shredded wheat 麦丝卷Oat meal 热麦片粥Bircher muesli 酸奶鲜果糊Remark：通常在服务过程中均配牛奶。

Egg dishesFried egg 煎蛋“over easy 双面sunny side up 单面”需问客人喜欢单面或双面煎蛋Scrambled egg 炒蛋Boiled egg 煮蛋Poached eggs 水波蛋Eggs Benedict 班尼蛋Omelets 蛋卷Plain omelet 白蛋卷Omelet with vegetables,cheese,herbs,mushromms,bacon,ham. 蛋卷可搭配：蔬菜，芝士，香草，蘑菇，腌肉，火腿。

Remark：所有蛋类食品在服务中均配：烤西红柿，土豆饼和任选一种腌肉，火腿，香肠。

Other 其它：Bacon 烟肉Sausage 香肠（Chicken，Pork，Beef）Ham 火腿Cold cut 冷拼肠Air dried ham 风干火腿Air dried beef 风干牛肉Hash brown potatoes 瑞士土豆饼Congee 粥Dim sum 点心Soya-bean milk 豆浆Pancakes 煎薄饼（服务时需配蜂蜜，黄油及糖浆）French Toast 法式烤面包Yoghurt 酸奶Cheese 奶酪Fruit platter 水果盘Pickles 泡菜（如：酸黄瓜，小洋葱，橄榄等）Set menu 套餐The Continental breakfast 欧陆式早餐包含：自选面包篮（通常提供四种），自选果汁一杯，无限量咖啡，茶任选其一。

十二、餐饮服务英语l、餐厅服务常用英语会话(1)您早! How do you do！(2)早上好1 Good morning！(3)下午好! Good afternoon ！(4)明天见！See you tommorow!(5)欢迎您！You are welcome．(6)欢迎您到我们餐厅就餐! You are welcome to dine in our restaurant.(7)见到您很高兴! I’m very g1ad to meet you．(8)请这边走! This way，please．(9)请里边坐! Come in and sit down please．(10)请您休息一下! Take a rest，please．(11)请饮用一杯茶。

Have a cup of tea，please．(12)请饮用咖啡。

Have some coffee，pLease．(13)对不起。

I’m sorry．(14)没关系。

Doesn’t matter．(15)请原谅。

Excuse me，please.(16)好的(好吧)。

That’s a11 right．(17)您需要点什么? what would you like to have?(18)您喜欢什么点心? What kind of pastry would you like to have?(19)您喜欢吃什么风味的菜? what sort of food would you like?(20)请您看菜单。

Look at the menu, please．(21)您要不要看一看菜单?Would you like to take a look at the menu, please?(22)您喝酒吗? Would you want some wine?(23)还要别的吗? Anything else?(24)您还有别的要求吗? Any more requests?(25)我能帮您做点什么吗? Can I help you?(26)谢谢您的好意。

Room service, also called Food Delivery Service, refers to the service provided by Room Service Section in Food and Beverage Department in a hotel, which means guests can order their food (snack, breakfast, lunch, dinner, wine, etc) via telephone or marking down the knob menu, then the food will be delivered by room attendants to their room.
酒店英语 客房订餐服务
Ordering the room service
Room Service
Ordering
Room Service
引入Leading
回答问题 Answering the following questions
what is Room Service?
Clues:
Food and Beverage Department, order their food, knob menu, deliver, by room attendants
Which one would you like? H: What does a continental breakfast have? R: Orange juice, toast with butter, coffee or tea. H: I’ll take it R: Coffee or tea H: Coffee. I ‘d like to book a Chinese breakfast for my husband. What

Breakfast Service 早餐服务ConversationA. Western breakfastWaitress: Are you ready to order, sir?Guest: Not yet.W: Take your time, sir.G: (After a while) Waitress. I’d like to order now. I’d prefer breakfast A, please.W: All right. What kind of juice would you like?G: Orange juice.W: And would you like bacon or sausage?G: Sausage, please, oh, could I have an apple pie instead of the toast?W: Certainly, sir. Do you want your coffee now or later?G: I’ll have my coffee later.W: How would you like your coffee, black or white?G: White, please.W: So, that’s orange juice, sausage, apple pie and white coffee.G: Right.W: I’ll be right back.B. Chinese breakfastWaiter: Good morning, madam. Good morning, sir. A table for two?Guest: This is Chinese Restaurant, isn’t it?W: Yes, sir. What can I do for you?G: We would like to try Chinese breakfast this morning. What do you serve for your Chinese breakfast?W: We serve all kinds of sweet and salty “dim sum” and va rious kinds of congee. They are served on the “dim sum” trolley. You can choose what you like.G: I have no idea about Chinese breakfast. Can you give us some explanation about it first?W: Certainly, sir. We serve soybean milk or rice gruel instead of coffee or juice. We serve deep-fried dough sticks, sesame seed pastries, steamed stuffed buns and dumplings. We also serve wonton and noodles in soup.G: My goodness! Is it possible for us to savour them all in one morning?W: I’m afraid not. But you may try some varieties first thes morning and come kack tomorrow.G: It sounds good.W: Would you like green tea or black tea?G: Green tea for me, please.W: How about starting with Yangzhou style steamed stuffed buns thid mouning?G: All right.W: Is everything to your satisfaction?G: Yes, we’ve had an enjoyable breakfast. Thank you very much.W: Thank you. Looking forward to serving you again tomorrow.C. Buffet-style breakfastWaitress: Good morning, madam. A table for one?Guest: That’s right.W: please step this way. I’ll show you to the table…Sit down, please, madam. Which do you prefer, tea or coffee?G: Black tea, please.W: Yes, madam.(Bringing the tea) Here is your tea, madam. We have both buffet-style and a la carte dishes. Which would you prefer?G: I’ll have buffet-style. What’s the price of the buffet?W: 28 Yuan for each, madam. The buffet is over there. Please help yourself.G: Thanks. Where is the fresh milk?W: It’s over there beside the juice machine.G: Do I pay now?W: No. You could pay after your meal.G: OK. I see.W: Is there anything I can do for you?G: No, thanks.W: It’s a pleasure. Hope you enjoy your meal, madam.Useful Expressions1. What would you like to have for your breakfast? 请问早饭吃点什么?2. Would you like Continental breakfast or American breakfast? 您要欧式早餐还是美式早餐?3. When would you like your coffee? 您什么时候要咖啡?4. How would you like your eggs? 您喜欢鸡蛋怎样烧?5. Breakfast will be served right away. 早餐马上就送来。

自助早餐服务流程话术英文回答：Self-service breakfast is a convenient and efficient way for guests to enjoy their morning meal. The process is designed to allow guests to have control over their food choices and customize their breakfast experience. Here is a step-by-step guide on how to navigate the self-service breakfast service:1. Greeting and seating: As guests enter the breakfast area, they are greeted by a friendly staff member who welcomes them and directs them to an available table. The staff member may say something like, "Good morning! Welcome to our self-service breakfast. Please find a table that suits your preference."2. Food selection: Once seated, guests can start their breakfast by visiting the food stations. There aretypically different stations offering a variety of optionssuch as cereals, bread, pastries, fruits, yogurt, and hot dishes like eggs and sausages. Guests can choose the items they desire and put them on their plate or in a bowl. They can also ask for assistance if needed, for example, if they are unsure about the ingredients or allergens in aparticular dish.3. Beverage selection: After selecting their food items, guests can move on to the beverage station. Here, they can find a selection of hot beverages like coffee and tea, as well as cold options like juice and milk. They can filltheir cups or glasses according to their preferences. It's common for staff members to provide a friendly reminder to guests, such as "Please help yourself to our wide range of beverages."4. Enjoying the meal: Once guests have gathered their food and beverages, they can return to their table andenjoy their breakfast. They can take their time, savoring each bite and sipping their chosen beverage. It's important to note that self-service breakfast areas are usually designed to provide a comfortable and relaxed atmosphere,allowing guests to start their day on a positive note.5. Clearing the table: After finishing their meal, guests are expected to clear their table and dispose of any waste appropriately. This may involve placing used plates, cups, and cutlery in designated bins or racks. Staff members may be available to assist and provide guidance if necessary.中文回答：自助早餐服务是一种方便高效的方式，让客人可以享受早餐。

酒店叫早服务流程英文Here's a sample of a hotel wake-up service process written in informal yet professional English:Paragraph 1: The Initial Call."Good morning, this is the concierge service. May I confirm your wake-up call for 7 am? A soft alarm will ring in your room shortly before, to ensure you're up and ready on time."Paragraph 2: The Wake-Up Alarm."Hello, just a gentle reminder that it's 6:45 am. Your wake-up call is set for 7 am. Enjoy the rest of your sleep and we'll call you again soon."Paragraph 3: The Final Wake-Up."Time to wake up, it's 7 am! Enjoy your day and don'tforget to have breakfast downstairs before you head out. We hope you have a wonderful day!"Paragraph 4: Handling Requests."If you need an earlier or later wake-up call, just let us know. We're here to make sure your stay is as comfortable as possible. Any other requests?"Paragraph 5: Personalized Service."Remember, our wake-up service is personalized. Whether you prefer a soft melody or a loud buzz, just let us know. We'll do our best to cater to your needs."Paragraph.。

深化二 improvement two
Complaints 处理投诉
思考并模拟情境 Student A: You are a hotel guest and call room service to ask
why your breakfast hasn’t been sent up yet. You hung your breakfast doorknob menu at 9:00 p.m. before you went to bed the previous* night. Student B: You are a room service attendant. Answer the call and apologize. Promise to send him breakfast right away.
C: thank you. Can I have it charged to my account, please?
R: certainly sir, would you sign here please? Thank you for using room service. Goodbye.
Service procedure and sentences程t salad pasta tuna
Breakfast and Dinner
salmon ketchup grilled sausage mustard sandwich
操练二 drill one
Useful words 送餐服务常用词汇
看视频，小组为单位，讨论翻译教师提供的有关 客房送餐服务服务的句子,翻译句子的同时学习部 分词汇
• 要求：每组选出一名学生扮演miller女士，一名学 生扮演客房服务员；服务程序全面；注意服务礼 貌

汉译英（词）：二、酒店性质：四、句子缩写：五、西餐咖啡厅早餐服务：（1）、欧式早餐（又叫大陆式早餐）：Continental Breakfast,例如：水果汁或时令水果——choice of chilled juice or fresh fruit in season 烤面包或早餐包———toast or breakfast rolls黄油、果酱—————with butter and jam咖啡或茶——————coffee or tea（2）、美式早餐：American Breakfast,例如：水果汁或时令水果——choice of chilled juice or fresh fruit in season 鲜鸡蛋两只—————two fresh eggs of any style配火腿、咸肉或香肠—with ham, bacon or sausage烤面包或早餐包———toast or breakfast rolls黄油、果酱—————with butter and jam咖啡或茶——————coffee or tea（3）、英式早餐：English Breakfast,例如：水果汁或时令水果——choice of chilled juice or fresh fruit in season 谷类食物——————cereals鲜鸡蛋两只—————two fresh eggs of any style配火腿、咸肉或香肠—with ham, bacon or sausage烤面包或早餐包———toast or breakfast rolls黄油、果酱—————with butter and jam咖啡或茶——————coffee or tea。

酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。

2. How many people are there in your group? 您的团队有多少人？3. Would you like to make a reservation? 您想预订房间吗？4. We have a double room available for you. 我们有一间双人房可供您使用。

5. Here is your room key. 这是您的房间钥匙。

6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？7. Please let us know if you need anything else. 如果您需要其他任何东西，请告诉我们。

二、客房服务英语1. Good morning, is there anything else you need? 早上好，您还需要其他东西吗？2. Would you like a wake-up call? 您想要叫醒服务吗？3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。

4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题，请告诉我们。

5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。

三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗？2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐？3. Here is the menu. 您看菜单。

早餐服务流程及标准Having a well-defined breakfast service process and standards is crucial for ensuring a smooth and enjoyable dining experience for guests. 早餐服务流程和标准的建立对于确保客人可以顺利且愉快地用餐体验至关重要。

First and foremost, it is essential to establish clear guidelines for the preparation and presentation of breakfast items. 进行早餐食物的准备和摆盘时，建立清晰的指南至关重要。

This includes ensuring that all food items are fresh, properly cooked, and served at the correct temperature. 这包括确保所有食物都是新鲜的、烹饪得当并且以正确的温度上菜。

Additionally, attention should be paid to the aesthetic presentationof the breakfast buffet, with an emphasis on visual appeal and cleanliness. 此外，还应该注意早餐自助餐的美观摆放，着重于视觉吸引力和清洁度。

Moreover, it is important to establish a standardized process for serving guests, including greeting them warmly, guiding them to their seats, and offering assistance as needed. 此外，建立为客人提供服务的标准化流程也很重要，包括热情地迎接客人、引导他们入座以及根据需要提供帮助。

早餐服务流程及标准**英文部分：**The breakfast service process and standards aim to provide guests with a seamless and enjoyable dining experience. The morning begins with the preparation stage, where chefs ensure the freshness of ingredients and the variety of options to cater to different tastes. The dining area is thoroughly cleaned and set up with appealing tableware, creating a welcoming atmosphere.As guests arrive, friendly waiters greet them with smiles and escort them to their seats. The menu is presented, highlighting the day's specials, and waiters take the time to explain the dishes, considering dietary restrictions or preferences. Orders are promptly placed in the kitchen, and waiters monitor the preparation to ensure timely delivery.Once the food is ready, it is presented to guests with care, ensuring the presentation is as appetizing as the taste. Throughout the meal, waiters attend to guests' needs, refilling beverages and clearing plates as needed. Feedback is actively sought to improve future services.At the end of the meal, guests are thanked for their patronage and invited to provide any feedback. The dining area is then cleaned and reset for the next service, maintaining the high standards ofcleanliness and presentation.**中文翻译部分：**早餐服务流程及标准旨在为客人提供流畅且愉悦的用餐体验。

某酒店餐饮服务常用英语-制度大全某酒店餐饮服务常用英语之相关制度和职责，今天给大家分享酒店英语系列之酒店餐饮服务部常用英语,Ceasetostruggleandyouceasetolive.一、ReceivingaGuestinRestaurant餐厅款客服务1.Goodafternoon,sir.Welcometoour...今天给大家分享酒店英语系列之酒店餐饮服务部常用英语,Cease to struggle and you cease to live.一、Receiving a Guest in Restaurant餐厅款客服务1. Good afternoon,sir.Welcome to our restaurant.Do you have a reservation?下午好先生,欢迎光临我们餐厅,请问您有预订吗?2. How many people are there in your party?你们一共几个人?3. Would you please come with me?请您跟我来,好吗?4. Please step this way.这边请。

5. Will this table be all right?这张桌子可以吗?6. Would you like to sit near the windows?您是否喜欢靠窗坐?7. Where would you like to sit?您希望坐在哪?8. You can sit where you like.您可以随便坐。

9. Im sorry,that table is already reserved.对不起,那张桌子已经预订出去了。

10. Your table is ready now,sir. Thank you for waiting.先生,您的桌子已准备好了,谢谢您久等了。

11. We can seat your party now,sorry to have kept you waiting.我们现在可以安排你们就座了,对不起让你们久等了。

英语早餐菜单带翻译Breakfast Menu 早餐菜单。

Introduction 简介。

Breakfast is the most important meal of the day, and a good breakfast can set the tone for the rest of the day. A well-prepared breakfast menu can offer a variety of options that cater to different tastes and dietary requirements. In this article, we will introduce a breakfast menu with English and Chinese translations, which includes a range of classic breakfast dishes and some unique options to satisfy everyone's appetite.早餐是一天中最重要的一餐，一顿美味的早餐可以为一天的生活注入活力。

一个精心准备的早餐菜单可以提供多种口味和饮食需求的选择。

在本文中，我们将介绍一份早餐菜单，包括一系列经典的早餐菜肴和一些独特的选择，以满足每个人的胃口。

Breakfast Menu 早餐菜单。

1. English Breakfast 英式早餐。

Fried eggs, bacon, sausages, grilled tomato, baked beans, and toast. 。

煎蛋、培根、香肠、烤番茄、烤豆和吐司。

2. American Breakfast 美式早餐。

Scrambled eggs, bacon, pancakes, and maple syrup. 。

炒蛋、培根、煎饼和枫糖浆。

最新整理酒店早餐英语口语酒店早餐英语口语水果: 西瓜 Water melon 调料: 方糖 Sugar西红柿 Tomato 盐 Salt香蕉 Banana 酱油 Soy sauce梨 Pear 果酱 Jam橙 Orange 椒盐 Pepper葡萄 Grape 醋 Vinegar点心: 蛋糕 Cake 黄油 Butter煎饺 Fried dumpling 双面煎蛋 Fried over油条 Deep-fried dough sticks 单面煎蛋 Sunny side up肉包 Steamed stuffed buns 咸鸭蛋 Salt duck’s egg 夹馅面包 Bread sandwich 1.Wel e to our restaurant.欢迎到我们餐厅来。

烤面包 Toast2.Have a good time!炒饭 Fried rice祝您用餐愉快！炒面 Fried Noodles 3.You are wel e.不用谢。

稀饭 Rice grud4.I’m sorry, It’s my fault.饮料: 牛奶 Milk很抱歉，那是我的错。

豆浆 Saybean milk 5.Where is the washroom?橙汁 Orange juice 卫生间在哪儿？6.This way, please.咖啡 Coffee请这边走。

黑咖 Blak coffee 7.I’m afraid, You should pay it extra. 对不起，恐怕这个要额外付费。

奶咖 White coffee8.The coffee is free for you.红茶 Red tea 这咖啡是为您免费提供的。

9.How wold you like to pay in cash or by credit card?绿茶Green tea您如何付款，刷卡还是现金？10.This is your bill,Please check it and sign here.这是您的帐单，请核查并签字。

Unit Three Food﹠Beverage Service 餐饮部第一节Table Booking 餐饮预定Ⅰ.New words &expressions侍者领班(服务员)放订单的小台架；讲桌，教堂中的讲经桌3. take order4 .menu n5 .rare adj.[′mi:diēm] adj./n中间的；（三角形）中线7. dress code8. specialty [́speʃəlti]9. wine listn 剩饭菜 leftover adj.剩余的，吃剩的Ⅱ. Methods of CookingⅢ.Dialogs1. A Reservation for Four(W=Waiter, G=Guest)Mr. and Mrs. Smith are visiting Xi’an. They want to reserve a table for dinner. Waiter: The Oriental Restaurant. May I help youG: I’d like to reserve a table for four.W: For what time, sirG: 6:30 this evening.W: I am terribly sorry, sir. All the tables are reserved until 7:30.G: Why is thisW: Well, sir, a big group is arriving at six. Would a reservation for 7:30 be too lateG: Yes, I’m afraid so.W: May I suggest our coffee shop, sir I am sure they will have tables available. G: All right. I’ll try the coffee shop, sir Could you transfer my callW: Sure. Please hold on, sir.I’ll put you right through.G: Thank you very much.W: Coffee shop, may I help youG: Yes, I want a table for four tonight at 6:30.W: Very well, sir. A table for four at 6:30. May I know your name, pleaseG: Mr. Smith.W: Thank you for calling, Mr. Smith. I have reserved a table in your name.G: Thank you very much. Good-bye.2. Ordering a MealMr. Barton has made a reservation in the restaurant and now he is in the restaurant. (W=Waitress，M=Mr. Barton)Waitress: Good evening, Sir. Have you got a reservationMr. Barton: Yes. For 7:00. The name is Barton.Waitress: (The Waitress checks the list on her lectern) could you follow me, please (The guest follows the waitress to his table)Will this table be all rightMr. Barton: This table is just by the dance floor. Could we have another one W: Please come this way. (The guest is taken to the table in the back)Here is the menu.M: Thank you.W: May I have your orderM: Yes, I’ll have a steak and chips, please.W: How would you like your steak, rare, medium, or well-doneM: I’d like mine well-done.W: Would you like your steak with a baked potato or French friesM: French fries, please.W：Would you care for a salad, SirM: Yes, I want a Russian salad.W: And what would like to drink with your mealM: I’d like to order wine.W: Ill bring the wine list right away….3. Booking a Table at a Restaurant Contents:A headwaiter is receiving a telephone call from a local customer to book a table for tonight.Staff: Good morning. Best Food Restaurant .May I help youCustomer：I'd like to reserve a table in your Sichuan Restaurant.Staff: What time is it forCustomer：We’ll come around eight o’clock tonight.Staff: I’m sorry. We have so many guests this evening.Customer：How long is the waitStaff: Nine o’clock should be OK.Customer：We are group of six.Staff: It’s OK. Your name, pleaseCustomer：My name is Peter Yang. By the way, we’d like a table with a view of the garden.Staff: No problem, Mr. Yang. Smoking or non-smokingCustomer：Non-smoking.Staff: Very good.CustomerStaff: No jeans, please.Customer：Thank you for your help.Staff: My pleasure. We’re looking forward to seeing you.Ⅳ. Procedures of restaurant service1. How to receive table bookingsWhen would you like your table, sirWhat time would you have your dinner, sir For what time, sir/madam For how many people How many people are there in your party Could you please tell me the number of diners May I have your name /telephone number, please Your name/telephone number, please Any other requirements Anything special, pleaseSo it’s Mr. White, a table for five at 6:30 this evening .Am I rightA table nears the window for Mrs. White for 3 at 12:00. Am I right2. How to usher customersLet me show you the way. Please follow me. I’ll bring you there.I’ll walk you over. This way, please. Follow me, please.Would you come this way, please Would you come with me, please3. How to take ordersMay I take your order now, sir/madam What would you like to order Any other food you’d like to order tonightHow would you like your steak cooked today May I repeat your order Please wait a few minutes for preparation.4. How to recommend food and drinksI recommend …..Our daily specialties are…. steamed crab and braised pork with brown sauce.The chef’s specialties are….What/how about trying some chicken5. How to check the bills.How would you like to pay How would you like to pay your bill, sirHow would you like to settle your bill/account In cash or by credit card or with check, sir What’s your way/method of paymentThe charge amount here is for the steak you ordered. This is the service charge.This is your bill, sir. You are welcome to come again.Ⅴ.Useful Sentences used in foreign restaurant在国外餐厅点餐必须掌握的20句英语1、请给我菜单。

餐饮服务英语一xx年xx月xx日•餐厅日常用语•点餐服务英语•餐饮服务常用英语目录•餐厅投诉与处理•餐饮服务英语二01餐厅日常用语1欢迎语23Welcome to our restaurant.We're glad to have you here.Welcome back, it's nice to see you again.问候语How are you?How are things going?Good morning/afternoon/evening, can I help you?告别语Have a great day/evening.Thank you for coming.Goodbye, we hope to seeyou again.感谢与应答02You're welcome, we're here to please you.03Thank you for your patronage.02点餐服务英语MENU上通常会列出一些经典菜品，如“炸鸡”、“汉堡”、“披萨”等。

经典菜品为了吸引顾客，餐厅会提供一些季节性菜品，如“草莓奶昔”、“圣诞火鸡”等。

季节性菜品为了满足越来越多顾客的健康需求，餐厅还会提供一些健康菜品，如“沙拉”、“果汁”等。

健康菜品介绍菜品点餐流程服务员通常会以问候顾客的方式开始点餐服务，如“欢迎光临”、“请问您要点餐吗”等。

问候顾客介绍菜品确认点餐完成点餐服务员会简单介绍MENU上的菜品，包括名称、种类和价格等。

顾客确定所点菜品后，服务员会重复顾客所点内容并询问顾客是否有任何特殊要求。

顾客确认点餐后，服务员会告知顾客所点菜品的编号和名称，并询问顾客需要什么饮料。

特殊需求对食物过敏如果顾客对某些食物过敏，可以向服务员说明，餐厅会尽量避免提供过敏源菜品。

喜好或偏好如果顾客有一些特别的喜好或偏好，可以向服务员说明，餐厅会尽量满足顾客的要求。

Breakfast ServiceHostess/HostOne of the most important parts of the breakfast experience is the greeting. Many people are not at their best in the morning and a friendly face along with an upbeat greeting go a long way to getting the day off to a good start.愉快的问候是早餐经历的最重要的一部分，许多人在早晨起床时并没有最好的状态和友好的面孔，一个愉快/亲切的问候可改善客人的心情，让每位客人都能在新的一天里拥有一个愉快地开始。

Eye contact/smile/complete attention眼神的接触/微笑/完全的关注If more than one party arrives at the same time, be sure to greet all of the guests and explain that they will be seated momentarily如果不只一桌客人同时到达餐厅，确保向每位客人问候，并向客人解释他们将马上得到座位Escort the guest to the table walking neither too fast or too slow引领客人至餐位，引领的步伐的快慢根据客人的节奏Offer booster seats/high chairs to parties with young children如有儿童马上安排BABY CHAIRIndicate the location of the buffet (if applicable) and explain that a full a la carte menu is also available向客人指引自助餐台上一些重点菜式的位置（特别是EGG STATION）Seat guests at clean tables that have been completely re-set为客人安排干净并已完全摆好台的餐桌The hostess/seater should give a quick glance over the table to ensure that all elements are in place and that the chairs and table are free from crumbs 迅速的查看餐台的摆放整齐和桌椅整洁，确保干净无面包碎等Present menus to ALL guests向所有的客人提供菜牌Table ServiceApproach the table within 1 minute of the guest being seated在一分钟内来到已经坐好的客人的餐台（如果你立即来到餐桌前，向每位客人问候然后为他们点早餐饮品，你留给客人的第一印象就会非常的好，甚至他们会打消曾经对是否选择你餐厅有过的怀疑。