国际商务礼仪(英文版)(第二版)Chapter 5 How to Host a Meeting

国际商务礼仪英文教程国际商务礼仪英文教程《国际商务礼仪英文教程一》HANDSHAKE HISTORY OF HANDSHAKING meanings of handshaking In sports or other competitive activities it is also done as a sign of good sportsmanship.Its purpose is to convey trust, balance, and equality.In business Shaking hands is considered the standard greeting in business situations.FOR LOVERS FOREVER LOYALTY LOVE And TOGETHER MODERN CUSTOMS REJECTION——do not Generally, it is considered inappropriate, if not outright insulting to the initiator side, to reject a handshake without good reason (such as an injured right hand).FIRM HANDSHAKING It is generally expected in Western culture that a handshake should be firm.Weak handshakes are sometimes referred to as 'limp' or 'cold'.In some Oriental countries (such as Turkey or the Arabic-speaking Middle East), handshakes aren't as 'strong' as in America and Europe.Consequently, a grip which is too firm will be considered as rude.In Turkey outside business situations, shaking hands is not the standard greeting among men.In casual non-business situations, men will less likely shake hands and among women hardly at all.Kissing each other on the cheek twice is a more common practice In Europe England When people meet with each otherthe first time,they usually shake hands instead of hugging.While on the banquet,guests often shake hands with each other to show respect France In the social occasions,people used to shake hands with the guests.When shaking hands with women,remember that lady first.And women may keep their gloves while shaking hands but not men.Russia Acquaintances cannot shake hands when meeting.It is considered bad luck to shake hands over the threshould of the doorstep When shaking hands DOS ? Smile to others ? With moderate hard DONT'S ? Not more than three seconds ? Not to wear gloves ? Uncrossed shakehands ? Not to talk while shaking hands Both hands or right hand Softly and kindly Firmly and strongly Shake hands with a woman Shake hands with a senior TIPS Shake hands with a partner Shake hands with a good friend Shake hands with a woman Men usually wait for women to offer their hand before shaking.back Shake hands with a senior back Shake hand with your partner POLITE CONFIDENT COMFORTABLE back Shake hands with your good friends back Thank you so much 何坚婷 Members of our team《国际商务礼仪英文教程二》Business Gift-giving Around the World 武汉大学何坚婷Abstract: Nowadays, gifts are playing as an important role in international business relations.But different countries have different customs of gift-giving.The paper gives some details about how to make a good business gift-giving in many countries around the world.Key words: significance, different cultures, comparative of business gift-giving Introduction 1.Significance of Gift-giving in Business First of all, in international business dealings, appropriate gift-giving can not only fully show the enterprises culture and academic spirits, but also promote each other's friendship.And then, gift-giving can show people's congratulations, condolences and thanks to others.At the same time, it is also an emotional investment, reducing the emotional distance between people and being conductive to people's communication.2.Different Cultures' View on Gifts Before we start to talk about how to make a good business gift-giving, let's give a view upon different counties in the world, knowing that how the people in different cultures treat the gifts.The first one is America! In America, people like the practical and peculiar gifts very much.For example, if you could give them some small gifts with unique styles or ethnic characteristics, such as the faked terracotta warriors and horses, they will be very happy.American people treat the snails and horseshoe as the mascot.When you present some gifts to them, remember not to make the number of gifts singular, and you should be attention to the packaging.In addition, packaging gifts, do not use black paper, because the black in American eyes was unlucky color.Also, gifts should pay attention to the business end of the conversation.In the UK, people don't like the gifts that are very expensive.It will be taken as a bribe if you give them some preciousgifts.Gifts like premium chocolate, a two bottles of wine , and flowers would be a good choice.Do remember that not to present gifts printed with company flag.Also, remember not to send the lily, because it means death.In France, people are very romantic, so they usually like the artistic and intellectual gifts very much, such as picturesque, art albums, and small crafts.If you are invited to a French people's house for a dinner, remember to take a few pieces of fresh flowers without bundling with you, but the chrysanthemums must be excluded, because chrysanthemums are only used at funerals in France.In Russia, people like to treat the guests with bread and salt to show their friendship and respect.They like to receive gifts that are brand name, such as a LEVIS jeans, regardless of the level of the value of gifts.But do not give money to people, because it will be considered as charity and insults.In Japan, people think that gifts represent peoples' true mind.For the Japanese, the ceremony of gift giving is more important than the objects exchanged.While you give them some flowers, the flowers should not be white, as these are associated with death.Also, avoid giving gifts with even numbers of components, such as an even number of flowers in a bouquet.Four is an especially inauspicious number, never give four of anything.In Saudi Arabia, people are very hospital, but you are not expected to bring any gift when invited into a Saudi home.Arab traders generally presente expensive gifts to others, but also would like to receive the same valuable in return.Do not present used items to them, not so as wine and gifts with animal patterns on it.It is considered a violation of their privacy to give the wifes of Arabs gifts.3.。

商务礼仪英语中英文对照篇一：商务礼仪中英对照Etiquette for Business DinnerYour image matters, especially when you’re in a business environment. Whether you’re going to a business lunch with your peers, recruiters, clients or partners, you need to make sure you behaveappropriately. We’ve put together this handy guide, with tips gathered from the business etiquette, to help make sure that someone call you out at your next business meal.Before the Meal餐前礼仪◇Shake hands with all present at the table. If necessary, introduce yourself. Concentrate on remembering your host/hostess’s name. 与到场的客人握手致意，如果需要，介绍一下自己。

努力记住男女主人的姓名。

◇Remain standing until host sits.在主人落座之前保持站立。

◇Place your napkin on your lap after everyone is seated and after your host has moved his/her napkin.在所有人落座之后，主人展开餐巾，这时你也可以将餐巾展开平铺在膝盖以上部位。

◇Don’t ask the waiter to explain everything on the menu; you will annoy others and appear indecisive.不要让侍者为你一一讲解菜单上的菜品，这样会招人讨厌而且显得你缺乏主见。

院系：信息科学与工程学院专业：班级：姓名：学号：The importance of professional image and Promote professional image Abstract:Professional image is not only established by working ability, but your makeup look, attitude and body language, all of which can help you to build a perfect professional image.Business etiquette is a code of conduct of the business people interact with customers.Business personal etiquette image plays an important role in business activity. Your image can speak ,so business personal etiquette image is very necessary,this paper will introduce the importance of the business personal etiquette image and how to improve personal etiquette image.Keyword:Business activities;professional image;image shaping;importance1.The importance of the business personal etiquette imageBusiness activities is a two-way activities, the exchanges between the success or failure depends the good or bad, and the effect of communication and communication effects largely by the impact from the personal image of etiquette. The behavior of the norms of business people and enhance their overall image of etiquette will make business activities to better the expected direction. Dealing with business people and all kinds of people participate in different occasions, should be full performance of a good personal image reflects the personal qualities, education, lifestyle and experience, so that not only reflect the individual's self-confidence, can establish a competitive and to people satisfied with the professional image.Business etiquette business activities reflect the mutual respect of conduct, grooming and behaviors of the general requirements of human business activities. Its main role: First, improve the quality of our business personal. Market competition is the ultimate competition in the quality of personnel, business people, business people the quality of training and personal qualities of the performance of the competition. The second is to help establish a good relationship. Exchanges are not polite, do not know the rules will sometimes screwing up. The third is used to maintain the image. Business people image design is very important, because the personal image of business people, representatives of the corporate image, product image, the image of the service on behalf of the national image in the cross-cultural exchanges, local image and the image of the country.The image of the individual's life is very important; decent shape and maintain personal image will meet a good first impression; In some cases, personal image is not on your own behalf, but on behalf of an organization or a team.Personal image is a tool of communication, personal image to a large extent influence the development of the organization or team, so sometimes the maintenance of personal image is not for themselves, and sometimes for the country, for the collective, for friends,In order to loved ones, and so on; This shows the importance of personal image.Here are some worthy of our attention. A lack of concern about your appearance ;Being wrinkled, unshaven, smell or unkempt;Always be conservative ;Practice impeccable瑕grooming.For example; 1.To attend a formal party, how will you dress yourself? --An evening dress or a suit.2.On formal occasions, how many colors of all your clothes should be? --No more than three.3.On formal occasions, what kind of shoes should a man wear? --Black leather shoes.4.On formal occasions, can a man match the black shoes with white socks? -- No, he can’t.5.If the suit is buttoned, where should be the stickpin? --Between the second button and the third button of the shirt.6.If the suit is unbuttoned, where should be the stickpin? -- Between the third button and the fourth button of the shirt.7. When your foreign friend says, “Your new dress is so beautiful.” What are you supposed to say?--You should say, “Thanks, I am glad you like it.”Some of the details of our business activities did not focus, it should be possible to affect the overall situation; Therefore, some of the details, a few simple steps, we have the bureaux to do our best to treat the matter lightly, not in detail, and sometimes there may be a little of ourdetails of the change of our customers, this detail. we value success; . For example: We dressed in business establishments, from a man dressed can see this person's character.Seen some of the habits of this person, we can see . details of the business activities and how important ah!Especially for our college students, we have not yet entered the community on all aspects of society is not how to understand some things I do not know how to deal with. There are many details we may not be valued, but we do not know those details is not doing enough; so a lot of attention to their image in their daily lives, the future there will be a great help. Since the personal image is so important, how should we improve the image of the individual?2.How to promote professional image?First of all, When we and others have an appointment, or to see customers, first impressions are very important;A positive first impression could last for a lifetime,you never get a second chance to make a good first impression.Do you know?Our 60% understanding of people which we give to them comes from the visual impression;Good first impression is usually formed within the first 4 minutes;The first impression influence quite lasting.So we should make a good impression on somebody at the first meet; Make a super first impression.Just as you often judge other people by the initial impactthey have on you, so are you likely to be judged yourself in the first few moments of interacting with someone.Here are some tips for making a great first impression with colleagues and business associates:when meeting another person, extend a confident handshake as you make eye contact.Eliminate trendy words from your vocabulary.Modern colloquialisms may be fine on the home front, however, slang is considered inappropriate in a business environment. Thus,you should avoid a phrase such as “Awesome!”when you mean to say “Great!”When you are representing yourorganization,always carry materials (such as a computerbag, pens, and notepads) that broadcast a“quality” message. Believe it or not, supporting materials are a definite reflection of your style—and your organization’s style. Thesematerials will project an image—positive or negative—of you and your organization.Second；generally speaking, the most important or personal locator, you play what kind of role have different identities in different environments, what we should like what this referred to in psychology as "the first round effects. The first round effect tells us that in dealing with people, especially the first impression is essential in the initial exchanges, there are two key points, first, the precise role; personal aesthetic taste. Specifically, there are six elements we need to grasp;1.The instrument (Apperance), namely appearance is focused on the head and hands,head and hands is very important, of nose hair can't is too long, can't have hair crumbs, general body can't have the odor, the man's hair also cannot too long.The hair should Clean it often, at least once every 2 days Comb it often, esp. before a negotiation. It’s better to take a comb with you all the time.Not too long hair. 2.Expression (Expression) it is man's second language, Expression to cooperatewith language Expression natural, not false false things die; Expression to be friendly don't hostile friendly is a confident, feelings to the benign interaction, equal to the communication.3.Behavior action (Behavior) to be graceful manners, poise is graceful Behavior,elegant manners are actually confidentgood cultural connotation on the basis of a habit of natural Behavior action to civilization manner, especially in public in front, we must set up the individual represent the collective such a concept for example: can't we dress up in public at will, can't deal with the waste products in our Behavior to elegant standard, stand a station appearance, sit have sat phase.4.The costumes (Clothing and accessory) dress to also stands for personalaccomplishment, is aesthetic appeal of is also enterprise standard a image shows a is business people should wear a suit; 2 it is to foster strengths and circumvent weaknesses so in business contacts, the key problems of the dress, the first to suit my status, second to learn different dress collocation, to give a person a kind of harmonious aesthetic feeling.For men, these are the accepted norms for business attire: There are many variations on the cut(or style) of the suit, of course, but the most commonly found cuts are Italian, traditional English, and traditional American.Many business suits are double-breasted. A common pattern considered very professional is the pin-stripe.The recognized business colors are black and gray (dark of light), but some companies have established others as their recognized color, such as blue.5.Talk (Language) to speak mandarin first, want to note the volume, voice is notexcessive cultivation, a low voice has two advantages, one is in line with norms;Two is to compare the pleasant-sounding second, carefully select content, words discuss the issues, first is you thinks, you need to know what about what shouldn't talk about what third, in business conversation, courtesy of use also is veryimportant.6.Treat People (Treats People) which have three basic matters is the image of theindividual, is the enterprise life first the good faith for this; The second law; When the third at the nondefaulting time means life, time is a benefit, business contacts must abide by the time.Summary:Business etiquette is not only the business personnel should possess the knowledge, is also the people should learn. Business etiquette used in more than business activity, also in social life is widely used. Business personnel individual etiquette image is an important part of business etiquette, molds good personal etiquette image will greatly increase the personal accomplishment and personality charm, no matter for yourself or enterprise have good etiquette image is a high value of the assets. In the commercial activity process to the business personnel of etiquette high requirement of image, because business personnel individual etiquette image in business relationship can go smoothly, related to the survival and development of enterprises. Business people to improve their own etiquette can eliminate the obstacles in image communication, social relationships, easy to help in business negotiations to reach an agreement, to complete the enterprise issued task. Whether out of work required or life request, should be aware of shape personal etiquette image, the importance and necessity of through to the business etiquette knowledge learning and improve the image of the application introspective and accomplishment.Bibliography:Allen, Derek. Addressing Overseas Business Letters. St.Edmundsbury Press, 1988.At Ease Inc. Where Have All The Dress Rules Gone? Video Series, 1997.At Ease Inc. Gaining That Competitive Edge in the 21st Century.Video Series, 1998. Molloy, John. New Women’s Dress for Success. Warner Books, Inc., 1996. Morrison, Terri with Wayne A. Conway and George A.Borden, Ph.D. Kiss, Bow, or Shake Hands. Adams MediaCorporation, 1994.Post, Peggy. Emily Post’s Etiquette: 16th Edition.HarperCollins, 1997.RoAne, Susan. How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online. Quill, December2000.。

国际商务礼仪英文版篇一：国际商务礼仪作业(英文版)BusinessGift-givingaroundtheworld武汉大学何坚婷abstract:nowadays,giftsareplayingasanimportantroleininternationalbusine ssrelations.Butdifferentcountrieshavedifferentcustomsofgift-giving.Thepa pergivessomedetailsabouthowtomakeagoodbusinessgift-givinginmanycou ntriesaroundtheworld.Keywords:significance,differentcultures,comparativeofbusinessgift-givin gintroduction1.SignificanceofGift-givinginBusinessFirstofall,ininternationalbusinessdealings,appropriategift-givingcannotonl yfullyshowtheenterprisescultureandacademicspirits,butalsopromoteeachot her'sfriendship.andthen,gift-givingcanshowpeople'scongratulations,condolencesand thankstoothers.atthesametime,itisalsoanemotionalinvestment,reducingthe emotionaldistancebetweenpeopleandbeingconductivetopeople'scom munication.2.differentcultures'ViewonGiftsBeforewestarttotalkabouthowtomakeagoodbusinessgift-giving,let'sg iveaviewupondifferentcountiesintheworld,knowingthathowthepeopleindif ferentculturestreatthegifts.Thefirstoneisamerica!inamerica,peoplelikethepracticalandpeculiargiftsverymuch.Forexample,if youcouldgivethemsomesmallgiftswithuniquestylesorethniccharacteristics, suchasthefakedterracottawarriorsandhorses,theywillbeveryhappy.america npeopletreatthesnailsandhorseshoeasthemascot.whenyoupresentsomegifts tothem,remembernottomakethenumberofgiftssingular,andyoushouldbeatte ntiontothepackaging.inaddition,packaginggifts,donotuseblackpaper,becau setheblackinamericaneyeswasunluckycolor.also,giftsshouldpayattentionto thebusinessendoftheconversation.intheUK,peopledon'tlikethegiftsthatareveryexpensive.itwillbetakena sabribeifyougivethemsomepreciousgifts.Giftslikepremiumchocolate,atwo bottlesofwine,andflowerswouldbeagoodchoice.dorememberthatnottoprese ntgiftsprintedwithcompanyflag.also,remembernottosendthelily,becauseit meansdeath.inFrance,peopleareveryromantic,sotheyusuallyliketheartistic andintellectualgiftsverymuch,suchaspicturesque,artalbums,andsmallcrafts .ifyouareinvitedtoaFrenchpeople'shouseforadinner,remembertotakea fewpiecesoffreshflowerswithoutbundlingwithyou,butthechrysanthemums mustbeexcluded,becausechrysanthemumsareonlyusedatfuneralsinFrance.i nRussia,peopleliketotreattheguestswithbreadandsalttoshowtheirfriendshipandrespect.Theyliketoreceivegiftsthatarebrandname,suchasaLEViSjeans,r egardlessofthelevelofthevalueofgifts.Butdonotgivemoneytopeople,becaus eitwillbeconsideredascharityandinsults.inJapan,peoplethinkthatgiftsrepresentpeoples'truemind.FortheJapan ese,theceremonyofgiftgivingismoreimportantthantheobjectsexchanged.wh ileyougivethemsomeflowers,theflowersshouldnotbewhite,astheseareassoc iatedwithdeath.also,avoidgivinggiftswithevennumbersofcomponents,such asanevennumberofflowersinabouquet.Fourisanespeciallyinauspiciousnum ber,nevergivefourofanything.inSaudiarabia,peopleareveryhospital,butyouarenotexpectedtobringanygift wheninvitedintoaSaudihome.arabtradersgenerallypresenteexpensivegiftst oothers,butalsowouldliketoreceivethesamevaluableinreturn.donotpresentu seditemstothem,notsoaswineandgiftswithanimalpatternsonit.itis consideredaviolationoftheirprivacytogivethewifesofarabsgifts.3.HowtomakeaGoodGift-giving aswehavediscussedaboutthedifferentcultures'attitudestowardgift-giv ing,i'mgoingtolistthewaytomakeagoodgift-givingindifferentcountrie saroundtheworld.First,weshouldknowaboutthefourelementsofgift-giving,thusgifts,means,ti meandplace.Totellitindetail,let'shavealookonsomecountriesthatmayprovideusso meusefulinformation.inamerica,businessgiftsarediscouragedbythelaw,whichallowsonlya$25tax deductionongifts.So,itisimportantforyouto chooseagoodtimetopresentgifts,thetimewhenyouarriveorwhenyouleaveam ericaisoK.whenyouvisitahome,itisnotnecessarytotakeagift,however,itisalw aysappreciated.Youmaytakeflowers,aplant,orabottleofwine.Takecare,ifyo uwishtogiveflowers,havethemsentaheadsoasnottoburdenyourhostesswitht akingcareofthemwhenyouarrive.andpersonalgiftssuchasperfumeorclothin gareinappropriateforwomen.intheUK,giftsarenotpartofdoingbusiness.Ratherthangivinggifts,itisprefera bletoinviteyourhostsoutforamealorashow. ButwhenyouareinvitedtoaEnglishhome,youmaybringflowers,liquororcha mpagne,andchocolates.Sendabrief,handwrittenthank-younotepromptlyafte rwards,preferablybymessengerratherthanbymail.inFrance,itisnotagoodideatogiveabusinessgiftatyourfirstencounter.Forthan k-you's,sendatleastanote,thedayafteryouwereinvitedtoadinner.ofcaus e,youcansendflowersorabasketoffruitifyoulike.Toberomanticisnecessary. inRussia,giftsaremorepopularthanthecountriesdescribedbefore.So,youwill havemorechoicetopresentgiftstoyourfriendsinRussia.Giftslikebaseballcaps ,rockorcountryandwesterncassettesarewelcome,also,camera,watches,andi nexpensivejewelryisoK.Thusafteryouchooseagoodtime,youwillmakeagoo dimpressiononyourfriendswiththewonderfulgifts.inJapan,giftgivingisvery common.Businessgiftsabsolutelymustbegivenatmidyearandatyearend.Theually,Japanesedonotopengiftsdir ectlyoncereceivingthem.iftheydo,theywillberestrainedintheirappreciation. Thisdoesnotmeanthattheydonotlikewhatyouhavegiven.whenchoosinggifts, importedgoodsandelectronicproductarefine.inSaudiarabia,everySaudiwhomustbrokerorapprovea篇二：国际商务礼仪论文Howtomakefirstimpressionassignment2across-culturalStudyofHowtomakeagoodfirstimpressionname:Studentsno:major:mobilephone:Helloeveryone!i’m——.Today,ourtopicisHowtomakeagoodfirstimpression.Thefirstimpress ionisthefirstimpressiontwostrangersmeetformation,isapreliminaryevaluati onbyobservationontheothersideofthedress,speech,mannersandsoontoeach other.Thefirstimpressionofthewholeimpressionformationplayadecisiverole ,itisoft enafterintercourseaccordingto.So,whethertoleaveothersagood”firsti mpression.”oftendeterminesthesuccessorfailureofcommunicationwithothe rs.So,intoday'slecture,wewillfocusonhowtomakeagoodfirstimpressi onprofound?Person'sappearancedon’tdecide,butdependsentirelyontheirown characterexpressionwasmostincisive.Vulgaractionisalwaysboring.Forexa mpleinFrance:socialoccasionstomeetwiththeguests,generallytoshakehands forceremony.Yungwomenareoftensubjectedtocurtsy,Frenchcertainsocialcl ass”akissonthehand”isalsoquite popular,butShikissinghand,mouthshouldn otcomeintocontactwithherbythehand,norkissglovedhand,notkissinginpubli cplaces;donotkissthegirl'shand.dellcarnegiein”sixsuggestionshowtowinfriendsandinfluencepeople”abook istomakeagoodfirstimpression:?Tobeapatientlistener,toencourageotherstotalkabouthisown.?Smile.?mentionthenameofothers.?Talkwithothersinterestedinthetopic.?Feelheisveryimportanttoletotherssincereway.?Begenuinelyinterestedinotherpeople.beforetalkingtoafterthinking,clearex pression,rhythm,nottoofast,intonationshouldspeakinmeasuredtones,andthe aestheticfeelingofmusic.Lookpleasedwithoneselfmakegestures,suchasunsi ghtlyadjoinsactionshouldbeavoided.aseveryoneknows,Britainisacountry,p olite,payattentiontocultivation.meetingofelders,superiorsandnotfamiliarwi thtitle,title,andinothernamesprecededbythattitle,lady,lady,mr.ormiss.Betw eenfriendsandacquaintancescommonlyknown.Theymetforthefirsttimepeo pleshakehands,smileandsay:”hello!”arrogant,sayyesandmeanno,ortoavoidbeingseen,fulloftwistsandturns,ortoaskquestions,gossipyandmeddlesomewilldamagetheimageandtheatmospher eofcommunication.Learntolisten.americansgenerallycheerful,sociable,nottostickattrifles.Thefirstmeetingisnotnecessa rilyshakehands,sometimesjustsmile,orawaveof”(Hi,acquaintanceswillsay Hey!Up!what's?”.)choosingthepartner,willoftenbegintopayattentiont othosewholookedbeautiful,butifwewanttokeepthegoodinterpersonalrelatio nshipandcommunicationobject,wecanonlychoosethosehasimportantsignifi canceinourviewofvalue.TheBrazilianenthusiasm,bold,frank,honest.incont actwithBrazilian,youwillnotfeelcold,feelrejected,youcantalkwiththeBrazil ianrelaxed,takeone'sease,evenwillsoonbecomebosomfriends,andyou canfeeltheBrazilianwithachildlikeplayfulstrengthandloosehabits. Butoftentheshy,afraidofpeople,alotofpeoplearejustpassivecommunication. Psychologistshavefoundthatpeoplecannottaketheinitiativetocontact,therea rethreemainreasons:1.2.3.Sincefoundoutthereason,wehaveanantidoteagainstthedisease.Youcanexerc isetheirownfromthefollowingthreeaspects:1.someeasyquestionsorcommentsonyourside,easyhappening;attracttheatte ntionoftheotherparty.2.Self-introductionisakeysocial.activeright,haveastyleofone'sownselfintroduction,oftengiveagoodimpressionontheleft.Forexample,thefamouso perawriterweiminglingisnothigh,”saidaman”.Buthe avoidedtonever,butofte ninpublictoridiculethewaytointroduceyourself:”iBinapolunshorter,withLu XuncaoYu;repeatedmeasurement,noefforttoplayagun,conditionaltouchpen ,andthentookupthetext.”3.thebasicpsychologicalneeds.inordertoattracttheattentionoftheotherparty,ac tivepraiseisveryuseful.4.people.References:1.《carnegiescompleteBooksofSuccess》--carnegie(USa)篇三：商务礼仪英语BisinessEtiquette aStudyoninternationalcommercialEtiquetteanditsSignificance商务礼仪及其意义研究conTEnTS(TimESnEwRoman小三号加黑加粗) inTRodUcTion????????????????????.1 cHaPTERonEaBcccccccc?????????????.71.1abc???????????????????????.71.2abc???????????????????????.81.3abc????????????????????.???.9cHaPTERTwoaBcccccccc?????????????112.1abc???????????????????????.112.2abc???????????????????????122.3abc???????????????????????.13cHaPTERTHREE?cHaPTERFoUR?? concLUSion?????????????????????. REFEREncES?????????????????????内容摘要当今世界，各国之间交流频繁，礼仪之论不再局限在国内，而成了国际交往需要重视的问题。

A Study on International Commercial Etiquette and Its Significance商务礼仪及其意义研究学号：身份证号：姓名：院系：外语学院专业：XXXXX年级：2008级指导教师：xxxCONTENTS(TIMES NEW ROMAN 小三号加黑加粗)INT RODUCTION (1)CHAPTER ONE ABCCCCCCCC (7)1.1 Abc (7)1.2 Abc (8)1.3 Abc (9)CHAPTER TWO ABCCCCCCCC (11)2.1Abc (11)2.2Abc (12)2.3Abc (13)CHAPTER THREE…CHAPTER FOUR……CONCLUSION………………………………………………………. REFERENCES………………………………………………………内容摘要当今世界，各国之间交流频繁，礼仪之论不再局限在国内，而成了国际交往需要重视的问题。

同时，不可否认的是因为各国价值观念，文化，历史背景的不同，在礼仪实践中也存在差异。

没有一个统一的标准，这些差异，只有一些约定俗成的东西，大家都基本认同，在交往中共同遵守。

所以从事国际交流，国际商务的人，不论是政治，经济，文化，军事哪个领域，对这些礼仪都要熟悉。

国际商务和涉外工作也已经不再是少数人的专利，而是成为越来越多人的职业选择。

在这个“以人为本”的时代，如何在跨文化的交流中，尽可能地尊重他人，又充分维护自己的尊严，是一项非常重要而具有挑战意义的事情，而国际商务礼仪就是市场竞争和国际商务大环境中人们必备的一门知识。

本文对商务礼仪进行了明确的界定,对商务礼仪的内容与归属、特征与原则、功能与操作进行了系统的阐述,较为详细地论述了商务介绍与问候,迎送礼仪,宴请规则,谈判礼仪以及柬书礼仪,同时阐明了国际商务礼仪对于商务人员的重要意义。

AbstractNowadays different nations communicate frequently. Etiquette is becoming an imp ortant issue, which is not confined only in the domestic affairs. At the same t ime, the values vary from nations to nations, so does the practice of etiquette. There is not an acknowledged standard and it is only a set of established rule s which are obeyed by all the people. Therefore, a business man should be famil iar with all the protocols in all fields, such as politics, economics, and cult ure and military.International business is no longer the privilege of the minority of people. Mo re and more people prefer to go into business. In the era of human-oriented soc iety, how to respect others and maintain one’s dignity becomes a challenge. In ternational business etiquette is the basic knowledge which should be applied i n the competition in the international business environment. .This thesis gives a clear definition of commercial etiquette and systematically explains its contents, categorizations, features, principles, functions and pr actices. It illustrates the business introduction, greetings, welcoming guest s, entertaining visitors, international business negotiation, practical busines s English writing in detail. It also shows the significance of the commercial e tiquette.INTRODUCTIONBusiness communication and business etiquetteIn an era of globalization, understanding the basics of etiquette and protocol that is, the type of behavior that others expect of you in both informal and fo rmal settings—is an important skill. It can instill an individual with confide nce to handle almost any situation in any culture and allow a businessperson t concentrate on the deal at hand rather than worrying about such distractions as which fork to use or which hand to use for passing food. Without an understand ing of the basics of etiquette and protocol, you risk coming off as a boorish N eanderthal. You may even put your company’s image at risk or risk potential fa ilure in the formation of key business relationships that are vital to global s uccess. Finally, a well-honed sense and appreciation of local customs etiquette and protocol can make you stand out in a competitive global market.In order to comprehend the International Commercial Etiquette, we should find o ut the full contents of its activities.Just as its name implies, the International Commerce indicates that there is on ly one purpose of commercial activities, that is, to realize, increase and conv ert the value. One sales its goods to the other to realize the market value of this production, at the same time, the value is increased in this process, ther efore, the seller gains some profits, which will be conversed into the value fo rm needed in the next commercial campaign, no matter it is cash, products or se rvice, thus, makes preparation of the following commercial activity. International Commercial is based on the approbation and reception of each othe r’s trade motivations between the bargainers. Especially nowadays, this kind o f activity is an action in which both sides are voluntary and almost without an y force to press on. Besides, this kind of commercial activity goes along under the condition of free trade all over the world. Therefore, in the atmosphere o f international commerce, the traders have the same quality, intent and environ ment, as well as threeCHAPTER ONEABCCONCLUSIONIncreased globalization has been one of the most important developments in the past decade. The Internet has been instrumental in accelerating the growth of b usiness across borders. The ability to effectively conduct business with trading partners around the world is essential in the twenty-first century. Savvy com panies view the development of international business etiquette and communicati on skills as a strategy to distinguish their company from competing firms. One business educator has cautioned, "Being closely attuned to the orientations of diverse trading partners is an increasingly important advantage in the highly c ompetitive global marketplace, where only the very best thrive." Colleges and u niversities have responded to this need by integrating international perspectiv es into the curricula. Business schools in particular have worked to internatio nalize the curriculum, partially through the expansion of international busines s communication courses. Even student clubs have recognized the need for enhanc ed understanding of other cultures, sponsoring popular business etiquette dinne rs and workshops on global business protocol.Proper etiquette in today’s business world goes well beyond basic table manner s( they are, after all, a given in most cultures) and common courtesies (allowi ng an esteemed colleague or superior to precede you through a doorway, for exam ple). Think of all the elements that go into making a first impression. The lis t is lengthy. There is your manner of dress, your professional appearance, the color of your dress or tie, your body language, handshake, posture, amount of e ye contact on introduction, where you put your hands, how you accept a business card and how you present yours as well as the actual content of the card-and y ou haven’t even sat down to begin talks.Regardless of the culture, proper etiquette means maintaining your own values w hile respecting those of others. It does not mean slavishly following the ritua ls and practices of others to please your host. If you make an effort at the la nguage, at understanding the basics of common courtesy, and avoid any offensiveacts, don’t be overly concerned about the subtleties- at least the first time around. To be honest, not that much is really expected of the first time visito r to another culture, thought a deeper understanding will be expected each time you visit. The value in understanding etiquette and protocol id in the confide nce it gives you and the impression it makes on colleagues.Although what is covered is handled well, there are some areas that could have received greater attention. For example, there is little discussion of the diff erences among the various countries and cultures in each continent. And I’d ha ve liked more on business etiquette and the use of humor, entertainment and let ters.We previously discussed the importance of business etiquette in daily business activities in terms of "business introduce", dining, business invitations. Ther e are some other important business etiquettes, such as the proper attitude tow ards foreign cultures, music and arts, the respect for their dining habits, hol idays and religions. We will not discuss them in details because of the limited scope of this paper. Shortly put, understanding more about foreign business et iquettes put us in a good position to deal with all kinds of business occasions and hence facilitate the development of global trade.References:[1] Grace Fox. Everyday Etiquette, A Guide to Modern Manners[M].[2] Mary Jane McCaffree, Pauline Innis. The Complete Handbook [8] R.G. Feltha m. Diplomatic Handbook[M] .[M]. Time-Life Custom Publishing.[3] Williams-Sonoma, Inc. and Wedon Owen Inc. The Bar GuideBerkley Publishing Group with Doubleday Direct, Inc, 1998.of Diplomatc i[M],. Official and Social Usage.[4] 杜培. 现代礼仪学[M]. 中国工人出版社, 1997.[5] 韩欲和, 张彦. 涉外礼仪[M]. 译林出版社, 1996.[6] 金正昆. 涉外礼仪教程[M]. 中国人民大学出版社, 1998.[7] 李斌. 国际礼仪与交际礼节[M]. 世界知识出版社, 1985.[8] 李天民. 现代国际礼仪知识[M]. 世界知识出版社, 1999.[9] 宋长美. 对外交往中的礼仪礼节[M]. 黑龙江人民出版社,1996.（中文参考文献按拼音顺序排，英文按字母顺序排。

商务礼仪知识英文Our country is known as "nation of the etiquette' the laudatory name, the advocation etiquette is our country peoples traditional moral excellence.From ancient times till now, our countrys etiquette standard is the Chinese unique civilization symbol, is Chinese nation moral excellence manifesting.The etiquette, took one traditional moral excellence, has the historical inheritance, has vitality which does not fade.The etiquette involves which in the commercial contact are very many, but from basic speaks between the human and humans contact, therefore we are used to the commercial etiquette limits art which associates for the commercial personnel.As the name suggests, the commercial etiquette is refers in the people commerce contact the suitable etiquette standard, is in the commercial contact, by the procedure, the way which certain, is established by usage indicated respects opposite party the process and the method.The ritual stems from vulgarly, popularizes for the ritual.The commercial etiquette operationality, how is should do, how shouldnt do.Achieves in the commercial contact "restrains oneself, respects other people' to be able to cause the people with ease happily to associate.Not only "considers for other people' is the commercial contact, also isbetween the human and the human the normal contact basic principle.Therefore said the study and the correct utilization commerce etiquette not only is a person intrinsic tutelage and the quality external performance, also is in the human communication the suitable one kind of art, one human relations way or the human relations method, are in the human communication are established by usage show respect, the friendly custom procedure.Carries on in the human communication communicates mutually certainly must grasp the commercial etiquette the skill.Looked from individual angle that, grasps certain commercial etiquette to be helpful in enhances peoples own tutelage, beautifies own, the beautified life.And can the very effective promotion social contact, the improvement interpersonal relationship, but also is helpful to the purification social convention.Considers, a smile, a concern all can give humans by mind in warmth, and may cause own mood to be also happy along with it, why not?商务礼仪学问英文篇5Western refers to Western European countries diet cuisine.Western etiquette.Today, I introduce to you to eat Westernstyle food etiquette.When seated, the body upright, elbow not placed on, may e your fork and knife, fork, the right hand holds the knife; when the cutting things, keep the fork in the left hand hold the food, right hand with a knife cut into small pieces, fork in the entrance.Do not sip the soup toeat, chew when to shut up.Dont lick the lips or smacking sound.Overheating, can be cooled before eating, not mouth blown.A cup of coffee when ready to add milk or sugar, add the following to use tsp stirring, TSP will be placed on the coffee saucers.Drink cups should put his right, left hand end saucer, direct mouth to drink, do not use a spoon to scoop a spoonful spoonful of drink.Western food is not only a kind of etiquette, is also a kind of civilization.The westernstyle food etiquette, you learn?<。

简短商务礼仪英文版在商务场合中，应该怎么样用英语得体呢?下面是小编搜集整理的一些内容，希望对你有帮助。

商务礼仪的英文版1被国际社会公认的“第一礼俗”是什么?Whats the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么?“Lady first”.女士优先。

2社交中的“三A原则”指的是什么?What is the “ThreeA” principle in social communications? 社交中的“三A原则”指的是什么?Accept 接受对方;Appreciate 重视欣赏对方;Admire 赞美敬佩对方。

3在国际礼仪中，TOP指的是哪三个原则?What does TOP mean in the international etiquette? 在国际礼仪中，TOP指的是哪三个原则?Time时间;Objective目的;Place 地点。

4和西方人交谈时，应避免哪八个话题?When you are talking with people from western countries, eight topics should beavoided. What are they? 和西方人交谈时，应避免哪八个话题?Age, marital status, salary, experience, address, personal life,religious belief, politics, and opinions about other people.年龄，婚否，收入，经历，住址，个人生活，宗教信仰，政治见解，以及对他人的看法。

5哪三个词在社交场合最常用?Which three words are the most common ones in social life? 哪三个词在社交场合最常用?Thanks谢谢;Excuse me (sorry) 对不起;Please 请。

Innovation is the only way to become a bigger company.整合汇编简单易用（页眉可删）商务礼仪英语演讲稿商务礼仪英语演讲稿 1Etiquette, manners, and cross cultural, or intercultural communication have become critical elements required for all International and Global Business executives, managers, and employees.As international, multinational, transnational, multi domestic, and global business continues to expand and bring people closer, the most important element of successful business outcomes may be the appreciation and respect for regional, country, and cultural differences - known as cultural diversity.Learning the skills of proper etiquette, manners, and intercultural communication contained in these pages of the International Business Etiquette and Manners website will give you a wealth of information and resources that you can immediately apply during your international business travels and overseas assignments.In fact, you may want to print a copy to review during your next international flight.This Site is recommended and used by college professors to teach their business school students the importance of understanding the uniqueness of cultures around the world and how to apply the skills of cultural understanding to become more successful in the global business environment.商务礼仪英语演讲稿 21. Dont check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.不要在开会时查看自己的个人物品，特别是有老板或者任何可以对你说不的人参加的会议。

国际商务礼仪与客户接待 Company ｜ Restaurant ｜ Hotel ｜ Bank ｜ Store ｜ Taxi录CONTENTSPart 1Part 2Part 3Part 4Part 5Part 6Part 7Etiquette CompanyRestaurant Hotel Bank Store TaxiEtiquette国际商务礼仪关于国际商务礼仪What is etiquette?言行举止穿着打扮专业的服务不冷漠、不过分、不做作服务到位、照顾周全国际商务礼仪就是人们在国际商务交往过程中必须遵守的共同性的礼仪规范。

不同国家不同民族礼仪规范的内容不同，涉及的内容有国别、宗教、文化、政治制度等等。

在面对语言不通的外籍人士时，尽量多加利用手势和肢体语言。

用短句，简化自己的英语表达从而避免错误。

Tips 小贴士:R e c e i v i n g C l i e n t s秘书、助理英语Part OneCompany ｜ Restaurant ｜ Hotel ｜ Bank ｜ Store ｜ TaxiWhat can I do for you?有什么可以效劳的吗？Would you like a cup of coffee?您想喝杯茶吗？I'm afraid he is engaged at the moment.恐怕他现在正忙。

040506惯用单句Can I have your name, please?请问您叫什么名字？Mr Liu is expecting you.刘先生在等您010203Please take a seat, I'll tell him you're here.您请坐，我去告诉他您来了。

Company ｜ Restaurant ｜ Hotel ｜ Bank ｜ Store ｜ Taxi实用对话Secretary: Good morning sir, can I help you?Guest: Yes, I'd like to see Mr. Liu, please.Secretary:Do you have an appointment?Guest:No, I'm afraid I haven't. I'm from the Eagle Company, and I come to see Mr. Liu to discuss sales of our new electronic products. Secretary:Could I have your name, please?Guest:Smith, Peter Smith. And here's my card.Secretary:if you'd like to take a seat, Mr. Smith, I'll see if Mr. Liu can see you. ( to Mr. Liu on his extension) I have a Mr. Smith of the Eagle Company who wants to see you. Thank you (to Mr Smith) Mr. Liu will be with you in about five minutes, Mr., Smith. Would you like a cup of coffee?Guest:I'd rather have a cup of tea if possible.Secretary:Of course, Mr. pany｜ Restaurant ｜ Hotel ｜ Bank ｜ Store ｜Taxi实用对话Secretary: 早上好，先生，有什么可以效劳的吗？Guest: 是的，我想见刘先生。