TS16949新产品设计与开发程序(中英文)

TS16949新产品设计与开发程序New Product Design & Development Procedure 1.Revision History 修订记录版次Revision更改日期Change Date更改概要Description of Changes更改人Prepared by批准人Approved byPrepared by编制Reviewed by审核Approved by批准2.Purpose目的:Define a clear procedure for New Products Design and Development给新产品设计和开发定义明确的程序3.Scope范围Apply to all the products that STARRY develop and manufacture适用于所有本公司开发和生产的产品4.Reference Document参考文件4.1.Quality Manual质量手册4.2.ECN procedure工程变更通知程序4.3.BOM Creation procedure BOM制做程序5.Definition定义5.1.BOM – Bill of Material 物料清单5.2.ECN – Engineering Change Notice工程变更通知5.3.NPI – New Product Introduction新产品介绍会5.4.PR – Purchasing Requisition采购申请单6.Responsibility职责6.1.D&D manager开发部经理:6.1.1.Appoint product developer review and validate the projects.指定产品开发员进行项目评审及确认6.1.2.Review the design requirement, product specification and approvethe design output.设计需求与产品规格评估及批准设计输出。

TS16949中英文标准4. Quality management system 4.质量管理系统4.1 General requirements 4.1一般要求The organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of this International Standard.组织须依照本国际标准之要求，建立、文件化、实施与维持一质量管理系统，及持续改进其有效性The organization shall:组织须：a)identify the processes needed for the quality management system and their application throughout the organization (see 1.2),a)鉴别此质量管理系统与其应用于整个组织所需之过程(参照第1.2节)，b)determine the sequence and interaction of these processes, b)决定此等过程之顺序与交互作用，c) determine criteria and methods needed to ensure that both the operation and control of these processes are effective, c)决定所需之准则与方法，以确保此等过程的运作与管制两者均有效，d) ensure the availability of resources and information necessary to support the operation and monitoring of these processes, d)确保必要资源与信息之可取用性，以支持过程的运作与监督，e) monitor, measure and analyse these processes, and e)监督、量测与分析此等过程，及f) implement actions necessary to achieve planned results and continual improvement of these processes. f)实施必要措施，以达成此等过程所规划的结果与持续改进。

TS16949标准中英文对照TECHNICALISO/TS SPECIFICATION16949Second Edition质量管理体系－汽车行业生产件和相关服务件的组织实施ISO 9001:2000的特殊要求Quality management systems －Particular requirements for the applicationof ISO 9001:2000 for automotive productionand relevant service part organizationsReference number ISO/TSInternational Automotive Task Force© ISO 2002All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO’s member body in the country of the requester.The content inside the boxed text of this document is ISO 9001:2000 text and is protected by the above copyright statement.The text outside the boxes has been originated by the International Automotive Task Force. Copyright for this text is held by ANFIA, CCFA/FIEV, SMMT, VDA (see below) and the car manufacturers DaimIerChrysler, Ford Motor Company, General Motors Corp.Neither this Technical Specification nor any extract from it may be reproduced in a retrieval system or transmitted in any form or by any means, electronic, photocopying, recording or otherwise without prior written permission being secured.Requests for permission to reproduce and/or translate non-boxed text should be addressed to one of the addresses below:International Automotive Oversight Bureau (IAOB/USA)Associazione Nazionale Fra Industrie Automobilistiche (ANFIA/Italy)Comite des Construc teurs Français d'Automobiles (CCFA/France)Fédération des Industries des Equipements pour Véhicules (FIEV/France)Society of Motor Manufacturers and Traders (SMMT/UK)Verband der Automobilindustrie - QualitatsmanagementCenter (VDA-OMC/Germany)ContentsPageForeword前言Remarks for certification有关认证的说明Introduction引言0.1 General总则0.2 Process approach过程方法0.3 Relationship with ISO 9004 与ISO 9004的关系0.3.1 IATF Guidance to ISO/TS 16949:2002IATF关于ISO/TS 16949:2002的指南0.4 Compatibility with other management systems与其他管理体系的相容性0.5 Goal of this Technical Specification本技术规范的目的1 Scope范围1.1 General总则1.2 Application应用2 Normative reference引用标准3 Terms and definitions术语和定义3.1Terms and definitions for the automotive industry汽车行业的术语和定义4 Quality management system4.1 General requirements4.1.1 General requirements - Supplemental4.2 Documentation requirements4.2.1 General4.2.2 Quality manual4.2.3 Control of documents4.2.3.1 Engineering specifications4.2.4 Control of records4.2.4.1 Records retention5 Management responsibility5.1 Management commitment5.1.1 Process efficiency5.2 Customer focus5.3 Quality policy5.4 Planning5.4.1Quality objectives5.4.1.1 Quality objectives - Supplemental5.4.2Quality management system planning5.5 Responsibility, authority and communication5.5.1 Responsibility and authority5.5.1.1 Responsibility for quality5.5.2 Management representative5.5.2 1 Customer representative5.5.3 Internal communication5.6 Management review5.6.1 General5.6.1.1 Quality management system performance5.6.2 Review input5.6.2.1 Review input - Supplemental5.6.3 Review output6 Resource management6.1 Provision of resources6.2 Human resources6.2.1 General6.2.2 Competence, awareness and training6.2.2.1 Product design skills6.2.2.2 Training6.2.2.3 Training on the job6.2.2.4 Employee motivation and empowerment6.3 Infrastructure6.3.1 Plant, facility and equipment planning6.3.2 Contingency plans6.4 Work environment6.4.1 Personnel safety to achieve product quality6.4.2 Cleanliness of premises7 Product realization7.1 Planning of product realization7.1.1 Planning of product realization - Supplemental7.1.2 Acceptance criteria7.1.3 Confidentiality7.1.4 Change control7.2 Customer-related processes7.2.1 Determination of requirements related to the product7.2.1.1 Customer-designated special characteristics7.2.2 Review of requirements related to the product7.2.2.1 Review of requirements related to the product - Supplemental 7.2.2.2 Organization manufacturing feasibility7.2.3 Customer communication7.2.3.1 Customer communication - Supplemental7.3 Design and development7.3.1 Design and development planning7.3.1.1 Multidisciplinary approach7.3.2 Design and development inputs7.3.2.1 Product design input7.3.2.2 Manufacturing process design input7.3.2.3 Special characteristics7.3 3 Design and development outputs7.3.3.1 Product design outputs - Supplemental7.3.3.2 Manufacturing process design output7.3.4 Design and development review7.3.4.1 Monitoring7.3.5Design and development verification7.3.6 Design and development validation7.3.6.1 Design and development validation -Supplemental7.3.6.2 Prototype programme7.3.6.3 Product approval process7.3.7 Control of design and development changes7.4 Purchasing7.4.1 Purchasing process7.4.1.1 Regulatory conformity7.4.1.2 Supplier quality management system development7.4.1.3 Customer-approved sources7.4.2 Purchasing information7.4.3 Verification of purchased product7.4.3.1 Incoming product quality7.4.3.2 Supplier monitoring7.5 Production and service provision7.5.1 Control of production and service provision7.5.1.1 Control plan7.5.1.2 Work instructions7.5.1.3 Verification of job set-ups7.5.1.4 Preventive and Predictive maintenance7.5.1.5 Management of production tooling7.5.1.6 Production scheduling7.5.1.7 Feedback of information from service7.5.1.8 Servicing agreement with customer7.5.2 Validation of processes for production and service provision7.5.2.1 Validation of processes for production and service provision - Supplemental7.5.3 Identification and traceability7.5.3.1 Identification and traceability - Supplemental7.5.4 Customer property7.5.4.1 Customer-owned production tooling7.5.5 Preservation of product7.5.5.1 Storage and inventory7.6 Control of monitoring and measuring devices7.6.1 Measurement system analysis7.6.2 Calibration/Verification records7.6.3 Laboratory requirements7.6.3.1 Internal laboratory7.6.3.2 External laboratory8 Measurement, analysis and improvement8.1 General8.1.1 Identification of statistical tools8.1.2 Knowledge of basic statistical concepts8.2 Monitoring and measurement8.2.1 Customer satisfaction8.2.1.1 Customer satisfaction - Supplemental8.2.2 Internal audit8.2.2.1 Quality management system audit8.2.2.2 Manufacturing process audit8.2.2.3 Product audit8.2.2.4 Internal audit plans8.2.2.5 Internal auditor qualification8.2.3 Monitoring and measurement of processes8.2.3.1 Monitoring and measurement of manufacturing processes8.2.4 Monitoring and measurement of product8.2.4.1 Layout inspection and functional testing8.2.4.2 Appearance items8.3 Control of nonconforming product8.3.1 Control of nonconforming product- Supplemental8.3.2 Control of reworked product8.3.3 Customer information8.3.4 Customer waiver8.4 Analysis of data8.4.1 Analysis and use of data8.5 Improvement8.5.1 Continual improvement8.5.1.1 Continual improvement of the organization8.5.1.2 Manufacturing process improvement8.5.2 Corrective action8.5.2.1 Problem solving8.5.2.2 Error-proofing8.5.2.3 Corrective action impact8.5.2.4 Rejected product test/analysis8.5.3 Preventive actionAnnex A (normative) Control Plan附录A (标准的) 控制计划A.1 Phases of the control plan/控制计划的阶段A.2 Elements of the control plan/控制计划的要素Bibliography/引用文献NOTE In this table of contents, ISO 9001:2000 headings are normal type face, IATF headings are in italics.注：在本目录中，ISO 9001:2000的标题是正体字，IATF的标题是斜体字。

新产品开发流程的英文表述Development Process for New Products1. Idea Generation: This is the initial stage where innovative and creative ideas are generated for new product development. It can be done through brainstorming, customer feedback, market research, or technological advancements.2. Idea Screening: In this stage, the generated ideas are evaluated based on various criteria, such as market potential, feasibility, profitability, and alignment with organizational goals. Only the most promising ideas move forward to the next stage.3. Concept Development and Testing: The selected ideas are then translated into product concepts. The concepts are further refined and tested in order to gather consumer feedback and assess their viability in the market.4. Business Analysis: This stage involves conducting a thorough analysis of the potential market demand, competition, pricing, projected sales, and profitability of the new product concept. This helps in making informed decisions regarding the product's feasibility and profitability.5. Product Development: During this stage, the product concept is transformed into a tangible prototype or a minimum viable product (MVP). This involves design, engineering, manufacturing, and testing of the product to ensure its functionality and quality.6. Test Marketing: The product is introduced in a specific market segment to test its acceptance, consumer preferences, and gather real-time market feedback. This helps in making any necessary modifications or improvements to the product before its full-scale launch.7. Commercialization: After successfully test marketing the product, it is then launched in the market through various marketing and distribution channels. This stage involves developing marketing strategies, sales planning, production scaling, and distribution logistics.8. Evaluation and Feedback: Once the product is launched in the market, ongoing evaluation and feedback are crucial to determine its success and identify areas for improvement. This information helps in making necessary updates or modifications to enhance the product's performance and customer satisfaction.9. Product Life Cycle Management: This stage involves actively managing the product's life cycle and making strategic decisions, such as product extension, line expansion, or product discontinuation, based on market trends, consumer preferences, and business objectives.10. Continuous Innovation and Improvement: After the product is launched, it is important to continue monitoring the market, capturing customer feedback, and implementing necessary improvements or innovations to ensure the product's competitiveness and sustained success.。

Switzerland||瑞士||瑞士||瑞士Internet iso@iso.ch||英特网iso@iso.ch||因特网iso@iso.ch||英特网iso@iso.chThe content inside the boxed text of this document is ISO 9001:2000 text and is protected by the above copyright statement||满足者在这份文件的盒装本文之内是ISO 9001:2000 本文而且被上述的版权陈述保护||这公文的内容里面盒子文本是ISO 9001:2000文本和是保护在上面的版权声明||满足者在这份文件的盒装本文之内是ISO 9001:2000 本文而且被上述的版权陈述保护.The text outside the boxes has been originated by the International Automotive Task Force||在盒子外面的本文有被国际的汽车特别工作小组开始||文本外面盒子是引起在国际的汽车的特遣部队||在盒子外面的本文有被国际的汽车特别工作小组开始. Copyright for this text is held by ANFIA, CCFA/FIEV, SMMT, VDA (see below) and the car manufacturers DaimIerChrysler A.G., Ford Motor Company, General Motors Corp||版权为这个本文被ANFIA ，CCFA/FIEV ，SMMT ， VDA(在下面看见) 和汽车制造业者 DaimIerChrysler A.G. 拿着,福特乘汽车公司，通用汽车 Corp||版权为了这文本是举在ANFIA, CCFA/FIEV, SMMT, VDA (看在下面) 和汽车厂商DaimIerChrysler A.G., 福特发动机公司, 普通发动机Corp||版权为这个本文被 ANFIA ， CCFA/FIEV， SMMT ， VDA(在下面看见) 和汽车制造业者 DaimIerChrysler A.G. 拿着,福特乘汽车公司，通用汽车 Corp..Neither this Technical Specification nor any extract from it may be reproduced in a retrieval system or transmitted in any form or by any means, electronic, photocopying, recording or otherwise without prior written permission being secured||从它来的既不是这件技术上的规格也不是任何的榨出物可能在一个取回系统中被再生或者以任何的形式传输或被任何的方法，电子的，影印,记录或其它的没有正被固定的更重要的书面许可||两者都不这技术的规格也不任何的解压缩从它可能是复制在检索系统或传输在任何的形状或无论如何, 电子的, 影印, 记录的或否则没有优先的书写许可存在保证||从它来的既不是这件技术上的规格也不是任何的榨出物可能在一个取回系统中被再生或者以任何的形式传输或被任何的方法，电子的，影印,记录或其它的没有正被固定的更重要的书面许可.Requests for permission to reproduce and/or translate non-boxed text should be addressed to one of the addresses below||请求为许可到重制及[或] 翻译非盒装的本文应该在下面被向到住址之一演说||请求为了许可到复制和/或翻译非-盒子文本应该是地址到地址的一个在下面||请求为许可到重制及[或] 翻译非盒装的本文应该在下面被向到住址之一演说:International Automotive Oversight Bureau (IAOB/USA||国际的汽车勘漏局 (IAOB/美国||国际的汽车的勘漏办公桌(IAOB/美国||国际的汽车勘漏局 (IAOB/美国)Associazione Nazionale Fra Industrie Automobilistiche (ANFIA/Italy||Associazione Nazionale Fra Industrie Automobilistiche(ANFIA/Italy||Associazione Nazionale Fra Industrie Automobilistiche (ANFIA/意大利||Associazione Nazionale Fra Industrie Automobilistiche(ANFIA/意大利)Comite des Constructeurs Fran||Comite des Constructeurs Fran?ais d'Automobiles (CCFA/France||Comite des Constructeurs Fran||ais d'Automobiles(CCFA/法国|| Comite des Constructeurs Fran||ais(CCFA/法国||Comite des Constructeurs Fran||ais(CCFA/法国|| Comite des Constructeurs Fran? ais d'Automobiles(CCFA/法国||ais d'Automobiles(CCFA/法国||ais(CCFA/法国||ais(CCFA/法国)Fédération des Industries des Equipements pour Véhicules (FIEV/France||F é d é定额 des 工业 des Equipements 倒 V éhicules(FIEV/法国||Fédé定量des工业des Equipements灌注Véhicules (FIEV/法国||F é d é定额des 工业des Equipements 倒 V é hicules(FIEV/法国)Society of Motor Manufacturers and Traders (SMMT/UK||马达的制造业者和商人的社会(SMMT/英国||发动机厂商的社会和商人(SMMT/UK||马达的制造业者和商人的社会 (SMMT/英国)Verband der Automobilindustrie - Qualitatsmanagement Center (VDA-OMC/Germany||Verband der Automobilindustrie Qualitatsmanagement 中心 (VDAOMC/德国||Verband der Automobilindustrie - Qualitatsmanagement中心(VDA-OMC/德国||Verband der Automobilindustrie Qualitatsmanagement 中心 (VDAOMC/德国)Contents||内容||内容||内容Contents目录ii||使目录满足ii||内容目录ii||使目录满足iiForeword前言vi||序前言vi||前言前言vi||序前言vi Remarks for certification关于认证的说明vii||评论为证明关于认证的说明vii||备注为了认证关于认证的说明vii||评论为证明关于认证的说明Introduction介绍viii||介绍介绍viii||介绍介绍viii||介绍介绍viii0.1 General总则viii||一般的总则viii||普通总则 viii||一般的总则viii0.2 Process approach促进联系viii||程序方式促进联系viii||过程接近促进联系viii||程序方式促进联系viii0.3 Relationship with ISO 9004 ISO9004的联系x||和～的关系 ISO 9004 ISO9004 的联系x||关系有ISO 9004 ISO9004的联系x||和～的关系 ISO 9004 ISO9004 的联系x0.3.1 IATF Guidance to ISO/TS 16949 : 2002 IATF到ISO/TS16949:2002的导向x||对ISO/ TS 16949 的IATF 指导:2002 IATF 到 ISO/TS16949:2002 的导向x||IATF指导到ISO/TS16949 : 2002 IATF到ISO/TS16949:2002的导向x||对 ISO/ TS 169490.4 Compatibility with other management systems其他管理体系x||～的相0.5 Goal of this Technical Specification x||这件技术上的规格目标x||这技术的规格的目的x||这件技术上的规格目标xQuality management systems - Automotive suppliers - Particular requirements for||质量管理系统汽车的供应者特别的需求为||质量经营系统- 汽车的供应者- 细节需求为了||质量管理系统汽车的供应者特别的需求为the application of ISO||ISO 的申请||的请求ISO||ISO 的申请 9001:2000 11 Scope范围||范围范围||范围范围||范围范围 11.1 General总则||一般的总则||普通总则||一般的总则 11.2 Application应用||申请应用||请求应用||申请应用 12 Normative reference应用标准||标准的叁考应用标准||标准的参考应用标准||标准的叁考应用标准 23 Terms and definitions标准及术语||术语和定义标准及术语||学期和定义标准及术语||术语和定义标准及术语 23.1Terms and definitions for the automotive industry汽车工业的术语和定义||术语和定义为汽车的工业汽车工业的术语和定义||学期和定义为了汽车的工业汽车工业的术语和定义||术语和定义为汽车的工业汽车工业的术语和定义 24 Quality management system质量管理体系||质量管理系统质量管理体系||质量经营系统质量管理体系||质量管理系统质量管理体系 54.1 General requirements总体要求||一般的需求总体要求||普通需求总体要求||一般的需求总体要求 54.2 Documentation requirements文件要求||文件需求文件要求||文件需求文件要求||文件需求文件要求 54.2.1 General总则||一般的总则||普通总则||一般的总则 54.2.2 Oualitv manual质量手册||Oualitv 手册质量手册||Oualitv手册质量手册||Oualitv 手册质量手册 64.2.3 Control of documents文件控制||文件文件控制的控制||公文的控制文件控制||文件文件控制的控制 64.2.3.1 Engineering specifications工程规范||工程规格工程规范||工程规格工程规范||工程规格工程规范74.2.4 Control of records记录控制||记录记录控制的控制||记录的控制记录控制||记录记录控制的控制74.2.4.1 Records retention记录保存||记录 retention 记录保存||记录retention记录保存||记录 retention 记录保存75 Management responsibility管理职责||管理职责管理职责||经营责任管理职责||管理职责管理职责75.1 Management commitment管理承诺||管理承诺管理承诺||经营犯罪管理承诺||管理承诺管理承诺75.1.1 Process efficiency过程有效性||处理效率过程有效性||过程效率过程有效性||处理效率过程有效性85.2 Customer focus以客户为中心||客户焦点以客户为中心||消费者焦点以客户为中心||客户焦点以客户为中心85.3 Quality policy质量方针||质量政策质量方针||质量政策质量方针||质量政策质量方针85.4 Planning策划||计划策划||计划策划||计划策划85.4.1 Oualitv objectives质量目标||Oualitv 目的质量目标||Oualitv目标质量目标||Oualitv 目的质量目标85.4.1.1 Quality objectives – Supplemental质量目标-补充内容||质量目的–补充的质量目标-补充内容||质量目标–补足的质量目标-补充内容||质量目的–补充的质量目标-补充内容85.4.2 Ouality management system planning质量管理体系策划||Ouality 管理系统计划质量管理体系策划||Ouality经营系统计划质量管理体系策划||Ouality 管理系统计划质量管理体系策划95.5 Responsibility, authority and communication职责，权限和交流||职责，权威和沟通职责，权限和交流||责任, 代理权和传达职责，权限和交流||职责，权威和沟通职责，权限和交流95.5.1 Responsibility and authority职责与权限||职责和权威职责与权限||责任和代理权职责与权限||职责和权威职责与权限95.5.1.1 Responsibility for quality质量职责||对～的责任质量质量职责||责任为了质量质量职责||对～的责任质量质量职责95.5.2 Management representative管理者代表||管理代表性的管理者代表||经营代表管理者代表||管理代表性的管理者代表9 5.5.2 1 Customer representative客户代表||客户代表性的客户代表||消费者代表客户代表||客户代表性的客户代表10 5.5.3 Internal communication内部交流||内在的沟通内部交流||内在的传达内部交流||内在的沟通内部交流10 5.6 Management review管理评审||管理检讨管理评审||经营复查管理评审||管理检讨管理评审105.6.1 General总则||一般的总则||普通总则||一般的总则105.6.1.1 Quality management system performance质量管理体系表现||质量管理系统表现质量管理体系表现||质量经营系统履行质量管理体系表现||质量管理系统表现质量管理体系表现105.6.2 Review input评审输入||检讨输入评审输入||复查输入评审输入||检讨输入评审输入105.6.2.1 Review input - Supplemental评审输入-补充内容||检讨输入补充的评审输入-补充内容||复查输入- 补足的评审输入-补充内容||检讨输入补充的评审输入-补充内容115.6.3 Review output评审输出||检讨输出评审输出||复查输出评审输出||检讨输出评审输出116 Resource management资源管理||资源管理资源管理||资源经营资源管理||资源管理资源管理116.1 Provision of resources资源提供||资源资源提供的准备||资源的供应资源提供||资源资源提供的准备116.2 Human resources人力资源||人力资源人力资源||人资源人力资源||人力资源人力资源116.2.1 General总则||一般的总则||普通总则||一般的总则116.2.2 Competence, awareness and training能力，意识和培训||胜任，觉察和训练能力，意识和培训||能力, 知道和训练能力，意识和培训||胜任，觉察和训练能力，意识和培训126.2.2.1 Product design skills产品设计能力||产品设计技术产品设计能力||产品设计技能产品设计能力||产品设计技术产品设计能力126.2.2.2 Training培训||训练培训||训练培训||训练培训126.2.2.3 Training on the job在职培训||工作在职培训上的训练||训练工作着在职培训||工作在职培训上的训练12 6.2.2.4 Employee motivation and empowerment员工激励和参与||职员动机和赋与权能员工激励和参与||职工动机和empowerment员工激励和参与||职员动机和赋与权能员工激励和参与126.3 Infrastructure基础建设||系统内各部分基础建设||下部构造基础建设||系统内各部分基础建设126.3.1 Plant, facility and equipment planning厂房，设施和设备策划||植物，设备和仪器计划厂房，设施和设备策划||植物,容易和装备计划厂房，设施和设备策划||植物，设备和仪器计划厂房，设施和设备策划136.3.2 Contingency plans应急计划||突发事件计划应急计划||偶然计划应急计划||突发事件计划应急计划136.4 Work environment工作环境||操作环境工作环境||工作环境工作环境||操作环境工作环境136.4.1 Personnel safety人身安全||人事安全人身安全||人员安全人身安全||人事安全人身安全136.4.2 Cleanliness of premises厂区卫生||前提厂区卫生的清洁||前提的洁癖厂区卫生||前提厂区卫生的清洁137 Product realization产品实现||产品实现产品实现||产品实现产品实现||产品实现产品实现137.1 Planning of product realization产品实现策划||产品实现产品实现策划的计划||产品实现的计划产品实现策划||产品实现产品实现策划的计划137.1.1 Planning of product realization –Supplemental产品实现策划-补充内容||产品实现–补充的产品实现策划-补充内容的计划||产品实现的计划–补足的产品实现策划-补充内容||产品实现–补充的产品实现策划-补充内容的计划14 7.1.2 Acceptance criteria接受标准||接受标准接受标准||接受标准接受标准||接受标准接受标准147.1.3 Confidentiality保密要求||机密保密要求||机密性保密要求||机密保密要求147.1.4 Change control更改控制||变化控制更改控制||改变控制更改控制||变化控制更改控制147.2 Customer-related processes与客户相关的过程||客户相关了程序与客户相关的过程||消费者-相关的过程与客户相关的过程||客户相关了程序与客户相关的过程157.2.1 Determination of requirements related to the product确定与产品相关的要求||与～有关产品确定与产品相关的要求需求的决心||需求相关的的决心到产品确定与产品相关的要求||与～有关产品确定与产品相关的要求需求的决心15 7.2.1.1 Customer-designated special characteristics客户指定的特殊特性||客户指定了特别的特性客户指定的特殊特性||消费者-指明特殊特征客户指定的特殊特性||客户指定了特别的特性客户指定的特殊特性157.2.2 Review of requirements related to the product评审与产品相关的要求||与～有关产品评审与产品相关的要求需求的检讨||复查需求相关的的到产品评审与产品相关的要求||与～有关产品评审与产品相关的要求需求的检讨15 7.2.2.1 Organization manufacturing feasibility组织中生产的可行性||组织制造业可行性组织中生产的可行性||组织制造业可行性组织中生产的可行性||组织制造业可行性组织中生产的可行性167.2.3 Customer communication与客户的交流||客户沟通与客户的交流||消费者传达与客户的交流||客户沟通与客户的交流167.2.3.1 Customer communication – Supplemental与客户的交流-补充内容||客户沟通–补充的与客户的交流-补充内容||消费者传达–补足的与客户的交流-补充内容||客户沟通–补充的与客户的交流-补充内容167.3 Design and development设计与开发||设计和发展设计与开发||设计和发展设计与开发||设计和发展设计与开发16 7.3.1 Design and development planning设计与开发策划||设计和发展计划设计与开发策划||设计和发展计划设计与开发策划||设计和发展计划设计与开发策划167.3.1.1 Multidisciplinary approach横向跨部门小组工作方式||包括各种学科的方式横向跨部门小组工作方式||包括各种学科的接近横向跨部门小组工作方式||包括各种学科的方式横向跨部门小组工作方式177.3.2 Design and development inputs设计与开发输入||设计和发展输入设计与开发输入||设计和发展输入设计与开发输入||设计和发展输入设计与开发输入177.3.2.1 Product design input产品设计输入||产品设计输入产品设计输入||产品设计输入产品设计输入||产品设计输入产品设计输入177.3.2.2 Manufacturing process design input生产过程设计输入||制造业程序设计输入生产过程设计输入||制造业过程设计输入生产过程设计输入||制造业程序设计输入生产过程设计输入177.3.2.3 Special characteristics特殊特性||特别的特性特殊特性||特殊特征特殊特性||特别的特性特殊特性17 7.3 3 Design and development outputs设计和开发输出||设计和发展输出设计和开发输出||设计和发展输出设计和开发输出||设计和发展输出设计和开发输出187.3.3.1 Product design outputs –Supplemental产品设计输出-补充内容||产品设计输出–补充的产品设计输出-补充内容||产品设计输出–补足的产品设计输出-补充内容||产品设计输出–补充的产品设计输出-补充内容187.3.3.2 Manufacturing process design output生产过程设计输出||制造业程序设计输出生产过程设计输出||制造业过程设计输出生产过程设计输出||制造业程序设计输出生产过程设计输出187.3.4 Design and development review设计和开发评审||设计和发展检讨设计和开发评审||设计和发展复查设计和开发评审||设计和发展检讨设计和开发评审197.3.4.1 Monitoring监控||监听监控||班长监控||监听监控197.3.5Design and development verification设计和开发验证||设计和发展确认设计和开发验证||设计和发展确认设计和开发验证||设计和发展确认设计和开发验证197.3.6 Design and development validation设计和开发的有效性验证-补充内容||设计和发展确认设计和开发的有效性验证-补充内容||设计和发展合法设计和开发的有效性验证-补充内容||设计和发展确认设计和开发的有效性验证-补充内容197.3.6.1 Design and development validation –Supplemental设计和开发有效性验证-补充内容||设计和发展确认–补充的设计和开发有效性验证-补充内容||设计和发展合法–Supplemental设计和开发有效性验证-补充内容||设计和发展确认–补充的设计和开发有效性验证-补充内容197.3.6.2 Prototype programme样件开发程序||原型节目样件开发程序||原型programme样件开发程序||原型节目样件开发程序207.3.6.3 Product approval process产品批准程序||产品赞成程序产品批准程序||产品赞成过程产品批准程序||产品赞成程序产品批准程序207.3.7 Control of design and development changes设计和开发更改的控制||设计的控制和发展改变设计和开发更改的控制||设计的控制和发展改变设计和开发更改的控制||设计的控制和发展改变设计和开发更改的控制207.4 Purchasing采购||购买采购||买采购||购买采购207.4.1 Purchasing process采购过程||购买程序采购过程||买过程采购过程||购买程序采购过程207.4.1.1 Regulatory compliance法规符合性||管制的服从法规符合性||调整的承诺法规符合性||管制的服从法规符合性217.4.1.2 Supplier quality management system development供应商质量体系的开发||供应者质量管理系统发展供应商质量体系的开发||供应者质量经营系统发展供应商质量体系的开发||供应者质量管理系统发展供应商质量体系的开发217.4.1.3 Customer-approved sources客户批准的分供商||客户核准了来源客户批准的分供商||消费者-经核准来源客户批准的分供商||客户核准了来源客户批准的分供商217.4.2 Purchasing information采购信息||购买数据采购信息||买通知采购信息||购买数据采购信息217.4.3 Verification of purchased product采购产品的验证||购买的产品采购产品的验证确认||的确认买产品采购产品的验证||购买的产品采购产品的验证确认217.4.3.1 Incoming product quality进厂产品的质量||收入产品质量进厂产品的质量||引入的产品质量进厂产品的质量||收入产品质量进厂产品的质量227.4.3.2 Supplier monitoring供应商监控||供应者监听供应商监控||供应者班长供应商监控||供应者监听供应商监控227.5 Production and service provision生产和服务手段||制造和服务供给生产和服务手段||产品和服务供应生产和服务手段||制造和服务供给生产和服务手段227.5.1 Control of production and service provision对生产和服务手段的控制||制造的控制和服务供给对生产和服务手段的控制||产品的控制和服务供应对生产和服务手段的控制||制造的控制和服务供给对生产和服务手段的控制227.5.1.1 Control plan控制计划||控制计划控制计划||控制计划控制计划||控制计划控制计划227.5.1.2 Work instructions工作指导书||工作指令工作指导书||工作指示工作指导书||工作指令工作指导书237.5.1.3 Verification of job set-ups作业调试验证||工作的确认设定提高作业调试验证||工作的确认设置-ups作业调试验证||工作的确认设定提高作业调试验证237.5.1.4 Preventive and Predictive maintenance预防性的维护||预防的和预言性的维护预防性的维护||预防的和预言性的维护预防性的维护||预防的和预言性的维护预防性的维护237.5.1.5 Management of production tooling生产工装管理||制造用工具工作生产工装管理的管理||产品工具的经营生产工装管理||制造用工具工作生产工装管理的管理237.5.1.6 Production scheduling生产计划的管理||制造行程安排生产计划的管理||产品行程安排生产计划的管理||制造行程安排生产计划的管理247.5.1.7 Feedbackof information from service服务信息反馈||来自服务服务信息反馈的数据回应||通知的反馈从服务服务信息反馈||来自服务服务信息反馈的数据回应247.5.1.8 Servicing agreement with7.5.2 Validation of processes for production and service provision生产过程和服务手段的验证||程序的确认为制造和服务供给生产过程和服务手段的验证||过程的合法为了产品和服务供应生产过程和服务手段的验证||程序的确认为制造和服务供给生产过程和服务手段的验证247.5.2.1 Validation of processes for production and service provision - Supplemental||程序的确认为制造和服务准备补充的||过程的合法为了产品和服务供应- 补足的||程序的确认为制造和服务准备补充的生产过程和服务手段的验证过程-补充内容||生产过程和服务手段的验证过程- 补充内容||生产过程和服务手段的验证过程-补充内容||生产过程和服务手段的验证过程- 补充内容247.5.3 Identification and traceability标识和可追溯性||确认和 traceability 标识和可追溯性||辨认和可描绘标识和可追溯性||确认和可描绘标识和可追溯性247.5.3.1 Identification and traceability – Supplemental标识和可追溯性-补充内容||确认和 traceability –补充的标识和可追溯性-补充内容||辨认和可描绘–补足的标识和可追溯性-补充内容||确认和可描绘–补充的标识和可追溯性-补充内容257.5.4 Customer property客户财产||客户财产客户财产||消费者财产客户财产||客户财产客户财产257.5.4.1 Customer-owned production tooling客户拥有的工装||客户拥有了制造用工具工作客户拥有的工装||消费者-自己的产品工具客户拥有的工装||客户拥有了制造用工具工作客户拥有的工装257.5.5 Preservation of product产品防护||产品产品防护的保存||产品的保存产品防护||产品产品防护的保存25 7.5.5.1 Storage and inventory贮存与库存||储藏和详细目录贮存与库存||贮藏和存货清单贮存与库存||储藏和详细目录贮存与库存257.6 Control of monitoring and measuring devices对监测和测量仪器的控制||监听和测定的装置对监测和测量仪器的控制控制||班长的控制和测量装置对监测和测量仪器的控制||监听和测定的装置对监测和测量仪器的控制控制 267.6.1 Measurement system analysis测量系统分析||测量系统分析测量系统分析||测量法系统分析测量系统分析||测量系统分析测量系统分析267.6.2 Calibration records校准记录||口径测定记录校准记录||标度记录校准记录||口径测定记录校准记录26 7.6.3 Laboratory requirements实验室要求||实验室需求实验室要求||实验室需求实验室要求||实验室需求实验室要求27 7.6.3.1 Internal laboratory内部实验室||内在的实验室内部实验室||内在的实验室内部实验室||内在的实验室内部实验室277.6.3.2 External laboratory外部实验室||外部实验室外部实验室||外部的实验室外部实验室||外部实验室外部实验室278 Measurement, analysis and improvement测评,分析和改进||测量，分析和进步测评,分析和改进||测量法, 分析和改进测评,分析和改进||测量，分析和进步测评,分析和改进278.1 General总则||一般的总则||普通总则||一般的总则278.1.1 Identification of statistical tools统计方法的确定||统计的工具统计方法的确定确认||统计的工具的辨认统计方法的确定||统计的工具统计方法的确定确认288.1.2 Knowledge of basic statistical concepts基本的统计概念知识||基本的统计观念基本的统计概念知识的知识||基本统计的观念的知识基本的统计概念知识||基本的统计观念基本的统计概念知识的知识288.2 Monitoring and measurement监控和测评||监听和测量监控和测评||班长和测量法监控和测评||监听和测量监控和测评28 8.2.1 Customer satisfaction客户满意度||客户满足客户满意度||消费者满意客户满意度||客户满足客户满意度28 8.2.1.1 Customer satisfaction –Supplemental客户满意度-补充内容||客户满足–补充的客户满意度-补充内容||消费者满意–补足的客户满意度-补充内容||客户满足–补充的客户满意度-补充内容288.2.2 Internal audit内审||内在的稽核内审||内在的审计内审||内在的稽核内审288.2.2.1 Quality management system audit质量体系审核||质量管理系统稽查质量体系审核||质量经营系统审计质量体系审核||质量管理系统稽查质量体系审核298.2.2.2 Manufacturing process audit生产过程审核||制造业程序稽核生产过程审核||制造业过程审计生产过程审核||制造业程序稽核生产过程审核298.2.2.3 Product audit产品审核||产品稽核产品审核||产品审计产品审核||产品稽核产品审核298.2.2.4 Internal audit plans内审计划||内在的稽核计划内审计划||内在的审计计划内审计划||内在的稽核计划内审计划29 8.2.2.5 Internal auditor qualification内审员资格||内在的审计官资格内审员资格||内在的计员资格内审员资格||内在的审计官资格内审员资格298.2.3 Monitoring and measurement of processes过程监控与测评||程序过程监控与测评的监听和测量||班长和过程的测量法过程监控与测评||程序过程监控与测评的监听和测量298.2.3.1 Monitoring and measurement of manufacturing processes生产过程的监控与测评||制造的监听和测量处理生产过程的监控与测评||班长和制造业过程的测量法生产过程的监控与测评||制造的监听和测量处理生产过程的监控与测评30 8.2.4 Monitoring and measurement of product产品监控与测评||产品产品监控与测评的监听和测量||班长和产品的测量法产品监控与测评||产品产品监控与测评的监听和测量308.2.4.1 Layout inspection and functional testing全尺寸检验和功能试验||地面区划检验和功能的测试全尺寸检验和功能试验||规划检查和功能的测试全尺寸检验和功能试验||地面区划检验和功能的测试全尺寸检验和功能试验318.2.4.2 Appearance items外观项目||外表项目外观项目||出现项目外观项目||外表项目外观项目318.3 Control of nonconforming product不合格品的控制||nonconforming 产品不合格品的控制控制||非一致性的产品的控制不合格品的控制||非一致性的产品不合格品的控制控制318.3.1 Control of nonconforming product- Supplemental不合格品的控制-补充内容||nonconforming 产品的控制补充的不合格品的控制-补充内容||非一致性的产品的控制- 补足的不合格品的控制-补充内容||非一致性的产品的控制补充的不合格品的控制-补充内容318.3.2 Control of reworked product返工产品的控制||重做的产品返工产品的控制控制||的控制重做产品返工产品的控制||重做的产品返工产品的控制控制318.3.3 Customer information客户信息||客户数据客户信息||消费者通知客户信息||客户数据客户信息328.3.4 Customer waiver客户特许||消费者弃权客户特许328.4 Analysis of data数据分析||数据的分析数据分析328.4.1 Analysis and use of data数据的分析和使用||分析和使用数据的数据的分析和使用328.5 Improvement持续改进||改进持续改进328.5.1 Continual improvement持续改进||连续的改进持续改进328.5.1.1 Continual improvement of the organization组织的持续改进||组织的连续的改进组织的持续改进33 8.5.1.2 Manufacturing process improvement生产过程的持续改进||制造业过程改进生产过程的持续改进33 8.5.2 Corrective action纠正措施||纠正的动作纠正措施338.5.2.1 Problem solving问题的解决||问题解决问题的解决338.5.2.2 Error-proofing防错||错误-证据防错338.5.2.3 Corrective action impact纠正措施的影响||纠正的动作碰撞纠正措施的影响338.5.2.4 Rejected product test/analysis拒收产品的试验/分析||驳回产品测试/分析拒收产品的试验/分析 348.5.3 Preventive action预防措施||预防的动作预防措施34Annex A附录A||附件A附录A 35A.1 Phases of the control plan控制计划的阶段||A.1控制计划的阶段控制计划的阶段35A.2 Elements of the control plan控制计划的内容||A.2控制计划的原理控制计划的内容35ISO 9001:2000 headings are normal type face, IATF headings are in italics||ISO 9001:2000标题是正规类型脸, IATF标题是在斜体字。

Quality management systems –Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations 品質管理系統—生產性和與相關服務性汽車零組件之組織使用ISO 9001:2000之特定要求1.Scope 1. 範圍1.1 General 1.1概述This Technical Specification, in conjunction with ISO 9001:2000, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products.This Technical Specification is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured. Supporting functions, whether on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone 本技術規範，結合ISO 9001:2000，明定汽車業相關產品從設計/開發、生產和（當相關時）安裝/服務的品質管理系統要求。

TS16949产品审核操作指导书QA Product audit work instruction1.Purpose 目的In this work instruction the types, frequency and inspection items of product audit are described.本操作指导描述了产品审核的类型、频次及检查项目。

2.Scope应用范围This work instruction applies to the activities of product audit.本操作指导书适用于工厂的产品审核等相关活动。

3.Definitions, Abbreviations定义，缩略语None. 无。

4.Task Description 任务描述To conduct product audit on assembly products, thereby ensuring that the products comply with the technical specifications and customer requirements. The product plans are as following:通过对总成产品实施产品审核，以确认产品是否符合技术规范及客户要求。

具体审核计划描述如下：Product audit type 产品审核类型Frequency频次Inspection items检查项目Responsible负责人Spot check 抽检1 piece Min. of all variantproducts per shift每班每种产品至少一件QM_013 2nd handcheck sheet检验员/产品审核员Inspector/productauditorQ data in PVS check 在PVS中核对质量数1 piece Min. of all variantproducts per day每天每种产Torque list inControl plan产品审核员product据品至少一件auditorFinal Check 终检1 piece Min. of all variantproducts per day每天每种产品至少一件QM_014 FinalInspection Record产品审核员productauditorDelivery audit 发货审核1 piece Min. of all variantproducts per week每周每种产品至少一件Sequence, loadingstatus, quantityetc.排序，装载状态，数量等产品审核员productauditorConduct product audit according to audit plan and keep record.根据产品审核计划进行审核，并保持记录。

本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==ts16949作业指导书篇一：TS16949来料检验作业指导书(中英文)TS16949来料检验作业指导书 Incoming_Inspection_Work_Instruction文件更改历史记录Amendment HistoryTS16949来料检验作业指导书 Incoming_Inspection_Work_Instruction1.0 Purpose目的The objective of this procedure is to define a standard inspection method in performing inspection and testing of components or materials. 本程序目的在于定义对元件或材料进行检验/测试的标准操作方法。

Scope适用范围This procedure is applicable to all components and materials that require the relevant inspection and testing, as specified in the individual Part or Material Specification.本程序适用于所有按照元件和材料规格进行检验和测试的元件和材料。

2.0 Sampling / Equipment Used 取样 / 使用设备2.1 Per sampling plan stated in the Incoming Inspection Procedure: AQL：MA=0.4、MI=1.0按照来料检验程序所规定的抽样计划；AQL:MA=0.4、MI=1.0级别进行抽样. 2.2 Inspection Aids检验工具4.2.1 LCR Meter / LCR 测量仪4.2.2 Fluke Multimeter / Fluke 万用表4.2.3 Caliper / Plug Gauge /Pin Gauge / 游标卡尺/ 塞规/针规 4.2.4 Magnifier / Microscope / 放大镜/ 显微镜3.0 Reference Documents参考文件3.1 Customer’s AVL / 客户接受的供应商清单3.2 Manufacturer Part Specification / 供应商的元件规格(来自: :ts16949作业指导书 )篇二：TS16949控制计划的作业指导书控制计划的作业指导书1、目的：通过控制计划的制定、实施、管理，确保制造过程处于受控状态，生产出符合顾客要求的产品。

ABCD Co.,LtdQuality management system documentsNew product design and development controlprocedureDocument Number：SOP-ENG-04Version：BPrepared by Checked by Approved by DateNew product design and development control procedur e page：1/12Version HistoryVersion Change description Prepared/Modified Commencement DateA First ReleaseB "CAD file specification and operation procedure" changed to"technical document operation process,specification and control procedure"New product design and development control procedur e page：2/12 1Purpose1.1For effective controlling product design and development wholeprocess,ensure design and development product to meet therequirements of contract,customer,laws and regulations.2Scope2.1Apply to meet the contract,the customer and legal requirements ofnew product design and development.3Definition&Abbreviation3.1BTP report:build/trial/pilot report3.2Technical document:Product design drawing,bill of material andprocess document,work instruction,technical standard and reporting,and some external files.4Responsibility&Authority4.1ENG:Responsible for new product planning,design,development,review and confirming new product change such as design issues,and including arrange engineering trial,organization andmanagement activities etc.4.2SCF:Responsible for trial process procurement and materialorganization.4.3OPE:Responsible for process planning,process and workinstruction preparation and review;Responsible for fixture andgauge preparation;Responsible for staff training and trial planimplementation.4.4QUA:Responsible for validation activities of detection,measurement and test during design and development process;Responsible for preparing inspection instruction,work instructionand test report etc.New product design and development control procedur e page：3/124.5Demand planning dept.:Responsible for productivity prediction andassessment of new product and mold for new product.4.6OFD:Responsible for order confirmation and production planningfor new product.4.7L&W:Responsible for receiving,store and in time delivering ofmaterials.5Work process&content5.1Design and development planning5.1.1Planning contenta)Design and development stage planb)Quality planc)Verification assessment activities related to all stagesd)File list related to all stages5.2Four stages of new product design and development5.2.1Ideation Phase5.2.2Development Phasea)Design import phaseb)Design forming phase5.2.3Launch Phasea)1st shot First trial assembleb)EB Engineering buildingc)AT Assemble triald)MP Mass pilot5.2.4Post-Launch Phasea)Mass production(order confirmation,manufacturing andshipping)b)Continuous improvement and cost downNew product design and development control procedur e page：4/125.3New product set up project5.3.1New product project name5.3.2New product project plana)New product design and development〝Timeline〞b)Human resource assignment〝China Engineering ProjectTeam〞1）Project manager2）Design engineer3）Other dept.engineer,such as QA engineer,IE/PE engineer,procurement engineer.5.3.3Review:Project team members review the above contentintegrity,suitability and feasibility on the new product startmeeting.5.3.4Confirmation:When review is approved,project manager confirmthe approval of new product project.5.3.5New lists of documents in project starting phase,includingTimeline,China Engineering Project Teama)China Engineering Project Team:project name,projectmanager.Project members and responsibilities,tips andnotices.b)Timeline:project activities,every phase planning completiontime.5.4New product design5.4.1Design imported phasea)InputNew product design and development control procedur e page：5/121）Customer’s product function and performancerequirement(product main function module or wholemachine BOS);2）Product design and development required time”Timeline”;3）Product use the standard and the corresponding laws andregulations request,including safety,environmentalprotection etc.4）Design drawings and other technical file specifications;5）The similar historical design information and data;b)Input review:project team review input content,mainly aboutBOS〝BOS review and Follow-Up List〞,discussproblems with customer and let customer update as soonas possible.c)Design1）Design requirement:When designing,manufactureconvenience and service maintenance should beconsidered,modular design as much as possible andeach module independently;use standard parts as muchas possible,control cost and quality.Note:Design drawings requirements to meet specific"technical document operational procedures,practices andcontrol procedures."2）Design content5.4.1.c.2.1Overall design scheme:critical module and new moduledesign plan.5.4.1.c.2.2Structure drawing:whole machine/parts explodingdrawing,3D drawing,2D drawing.New product design and development control procedur e page：6/125.4.1.c.2.3Electronic drawing:schematic,wiring diagram,layoutdiagram;5.4.1.c.2.4BOM:whole machine BOM,electronic BOM;5.4.1.c.2.5Packaging design(paper tray,foam etc.),according tosimilar product dimensions weight historical experience,drop test simulation of new product,and based on thesedata to develop matched packaging plan.5.4.1.c.2.6Some necessary design parameters and validatingdata.3）Verified by engineers,project managers confirm designmodule and new module.5.4.2Design forming phasea)Make model machine:Required to achieve customers’allfunctions,and to meet the laws and regulations in force andsafety and environmental protection standards.b)According to product quality control plan and BOS,QUAprepare or modify product testing standard,part testingstandard and Lab experiment standard and other qualitycontrol document.c)Design validation and change:For the design phase,a designchange should go through the actual operation and assemblyto assess their availability and suitability.d)Team design review form〝DFMEA〞,review main content:1)The degree of meet user requirements,as well as therelevant laws,regulations and national standards,publicpractice of compliance.2)Appearance and shape of agreeableness,the rationality ofNew product design and development control procedur e page：7/12the structure,operation convenience,manufacturability,reliability,maintainability,safety and environmentalprotection,etc.3)Product under the intended condition in use andenvironmental work ability,abusing and misusing failureand automatic protection performance.4)Product technology level compared with the performanceof similar products.5)Product economy,standardization and inheritance.6)Key purchased components,raw materials procurementsupply possibility,the feasibility of special partsoutsourcing processing.7)Main parameters can be checked and tested.8)The accuracy of the design and calculation.e)Contents of design output the full set of technical documents:1）ENG output of technical document:structure,electronicdrawing,BOM,electronic BOM,BOS;2）Other Dept.output of technical document:inspectiondocuments and process document etc.;3）Quotation file:tooling quotation,product price,transportquotation;4）Technical document of approval process,see"technicaldocument control procedure".5）New product design phase file list:A full set of technicaldocument,quotation document,verification experimentreport,BTP reports etc.5.5New product trial productionNew product design and development control procedur e page：8/125.5.1Mould design and development,seeing“Mould design anddevelopment procedure”.5.5.21st shot sample(first assemble)a)After the completion of the mould design,ENG release trialtechnical document,SCF prepare material as thisdocument.b)QUA responsible for incoming test report.c)Team assemble whole machine according to the full set oftechnical document,QUA test the machine and give testreport.d)On the basis of prototype test data,team provides specificsolution and design improvement on the functions that notfit customer’s requirement and other requirement.e)After test,the prototype should be shipped to US for validationby US team.5.5.3EB(Engineering building)a)First sample is OK,ENG begin to plan engineering samplemachines and trial(10–30units).Plan content:1）ENG:a full set of latest drawings,BOM and BOS;2）QUA:update test standard,provide test report;3）OPE:process document,working instruction;preparefixture and gauge;b)Engineering sample machine review:design is OK or not,sample machine fit requirement or not.c)When related team confirm and approve the plan content,engineering samples begin to be manufactured,QUA testthe machines and provide test report.New product design and development control procedur e page：9/12d)On the basis of prototype test data,team design improvementon the functions that not fit customer’s requirement andagency requirement and release updated technicaldocument.e)Agency engineer deliver parts and whole machine to authoritycertification company and arrange product safety certification.5.5.4AT(Assemble trial)a)ENG make samples of color box,manual,label and screenprinting according to artwork,manual sample,label sketch;b)ENG provide documents to related departments,includingBOS,part and assemble drawings,exploding drawing,BOM,product packaging file;c)According to trial plan,ENG inform SCF before2weeks,SCFarrange trial material into warehouse,for specific purchasingpart,notify supplier in advance refer to manufacture lead time;d)OFD responsible for arranging trial time;e)OPE responsible for operator training,prepare fixture andprocess document;PE responsible for fixture,jig,gauge andto determine the completion time.f)According to requirement,QUA provide test documents(Incoming inspection standard and report,product testingstandard etc.);g)EB trial review:technical documents review,if machine fitdesign,and if design can keep consistent on line;h)EB trial:line execution,ENG and QUA ensure product qualitytogether,after trial QUA do function test life test and so on,and provide trial product test report;New product design and development control procedur e page：10/12i)Data analysis:Team do analysis of trial,to judge if productsatisfy customer requirement,if satisfy all kinds of standards,and make continuous improvement on things not fitrequirement;j)After sale service:According to trial state,make spare parts kit for vulnerable and difficult buying parts,and create spare partskit BOM.k)First sample confirmation(1st Article Samples):After the trial qualified,US Fellowes confirm and approve on first sample,first sample content including complete BTP test report,packaging and labels etc.l)Customer feedback1）BOS confirmation;2）Color,manual and label packaging file confirmation;3）Spare part kit confirmation;4）Order confirmation(by OFD);5.5.5MP(manufacture production)a)MP preparation1）ENGa.1According to trial plan,confirm trial quantity(50-200units),date,material and arrival process.a.2Provide updated technical documents to relateddepartments(BOS,part and assemble drawings,exploding drawing,BOM,product packaging file).a.3Provide every one unit machine to OPE and QUA.2）QUAb.1Provide complete test files.New product design and development control procedur e page：11/12b.2Provide critical part confirmation report“FAI”,detailsee"Parts release control procedures".3）OPEc.1IE provide complete process files,WI.c.2Production line monitor responsible forteardown/assemble training(record)and qualitycontrol training etc.4）SCFd.1According to latest updated technical documents,prepare small batch trial production materials.b)After trial production,each department analyze andsummarize trial data,prepare continuous improvementdata.c)What customer require to change immediately,eachdepartment divide the work and cooperate,completevalidation and confirmation of rectification.d)After rectification,team and customer together to confirmrectification content and continuous improvement plan.5.5.6New product trial phase file list:1st ARTICLECHECKLIST&APPROVAL FORM,BTP report,Agency test report andagency certificate etc.5.6Production release confirmation5.6.1Design document confirmation phase(under control):After trialvalidation and customer confirmation,design document releaseB00version on MP phase(previously document should be Aversion except whole machine BOM based on Oracle),whichpresent new product trial phase is over,product into productionNew product design and development control procedur e page：12/12release phase,details see“Technical document controlprocedure”5.6.2Production release phase(order confirmation and produce);When OFD receive new product order,manufacture departmentproduce products according to controlled technical documentprovided by ENG and shipment.5.7Design change5.7.1Design need be changed when customer requirement change,cost down,process/quality improvement etc.,detail see"Engineering Change Control Procedure".6Reference file"Technical Document control procedure""Engineering Change Control Procedure""Mould development management procedure""Technical document operational procedures,practices and control procedure""Parts and components production control procedure"7AccessoryBOS review and Follow-Up ListTimelineDFMEAQuality planBTP Report1st ARTICLE CHECKLIST&APPROVAL FORM。

TS16949产品标识和追溯程序Product Identification and Trace-ability文件更改历史记录Amendment HistoryTS16949产品标识和追溯程序Product Identification and Trace-ability1.0目的 Purpose:生产物料、产品施以明确的标记，以识别质量状态，产品种类，并反映某一箱或某一批产品的历史，以对质量问题及原因、责任等进行追溯，需要时追回不合格的产品。

Make clear identification to all incoming materials and product manufactured by DXC to identify their status of quality and specifications, to reflect the history of a certain carton or a certain batch of production so that trace the problem and its cause, responsibility and collect the rejected product if required.2.0范围Scope:所有生产的塑料产品于来料、生产过程、储存、检查和交付的各阶段，如果客户有特别的要求，则按客户的要求进行标识。

Apply to all injection molding plastics product, incoming material, product in process, storage, inspected and delivery stages. Make identification in accordance with customer if customer have special requirement.3.0定义Definitions:3.1DXC: 的简称。

新产品开发用语中英文对照及全拼KO-—-项目启动（Kick Off）TS——-主题确定（Theme Selection）CA———概念批准（Concept Approval）CC—--开发策划完成（Concept Complete ）AA———总布置批准（Architecture Approval）FER———设计发放（Final Engineering Release)PA———工程批准（Program Approval )RP-—-RP样车完成(Rapid Prototype）DC———设计终冻结（Design Cut—off)SF---试制样车完成(Sample Finish）ASO--—A图签发（A—Sign Off）ESO———工程签发（Engineering Sign Off）SOP—--生产启动（Start of Production)PT—--项目总签发（Program Transfer）DFMEA—--设计失效模式分析PFMEA-—过程失效模式及后果分析DVP —-—设计验证计划TTO—--工装和工艺的连线调试PV——-生产验证计划PPAP-—-供应商生产件批准程序PP—-—小批试生产PP签发---小批量试生产确认S图—--指通过初步设计评审，下发的工程图样和相关技术文件A图-——指通过设计验证确认的图样及技术文件B图——-指通过设计签发及RP样车—-—指在非工装件（快速成型样件）状态下进行的、验证产品设计关系的试制样车CP样车—--指在工装件状态下进行组装的、可用于试验验证和零部件认证的试制样车S。

E同步开发活动———指在新产品开发过程中，生产、质量、制造等部门与设计部门同步开展的相关活动。

1.0 P URPOSE 目的1.1 The procedure defines the method to assure that the product satisfies the customers.定义公司内产品实现所策划的步骤及执行情况，以保证产品满足客户的要求。

2.0 S COPE 范围2.1 Apply to all of new projects and new products in MAMK。

适用于公司所有新产品和新项目。

3.0 D EFINITIONS定义3.1 Product Quality Planning is a structured method of defining and establishing the steps necessaryto assure that a product satisfies the customers.产品质量策划是一种结构化的方法，用来确定和制定确保某产品使顾客满意所需的步骤。

4.0 R EFERENCE DOCUMENTS参考文件4.1 APQP Manual APQP 参考手册4.2 PD-C2-03 Production Part Approval Process 生产件批准程序5.0 R ECORDS 记录5.1 APQP Schedule 项目开发计划5.2 New project Development Review Report 新项目开发评审表5.3 Team feasibility commitment 小组可行性承诺5.4 Part Submission Warrant 零件提交保证书5.5 Product quality planning summary 产品质量策划总结6.0 R ESPONSIBILITY职责6.1 Program manager as project leader, set up APQP team, launch and control new projects.项目经理作为项目的主导，负责成立APQP小组，开展并跟踪项目。

汽车行业程序文件中英文版-程序文件目录汽车行业程序文件中英文版程序文件目录一、设计与开发程序1、产品概念设计程序 Product Concept Design Procedure市场调研与需求分析 Market Research and Demand Analysis创意构思与概念生成 Creative Conception and Concept Generation 概念评估与筛选 Concept Evaluation and Screening2、工程设计程序 Engineering Design Procedure详细设计与计算 Detailed Design and Calculation材料选择与规格确定 Material Selection and Specification Determination设计验证与优化 Design Verification and Optimization3、样车制作与测试程序 Prototype Manufacturing and Testing Procedure样车制造工艺规划 Prototype Manufacturing Process Planning样车组装与调试 Prototype Assembly and Debugging性能测试与评估 Performance Testing and Evaluation二、采购与供应链管理程序1、供应商选择与评估程序 Supplier Selection and Evaluation Procedure潜在供应商搜寻 Potential Supplier Searching供应商资质审核 Supplier Qualification Audit实地考察与评估 Onsite Inspection and Evaluation2、采购订单管理程序 Purchase Order Management Procedure采购需求确定 Purchase Requirement Determination订单下达与跟踪 Order Placement and Tracking交货验收与入库 Delivery Acceptance and Warehousing3、供应链风险管理程序 Supply Chain Risk Management Procedure风险识别与评估 Risk Identification and Evaluation风险应对策略制定 Risk Response Strategy Formulation风险监控与预警 Risk Monitoring and Early Warning三、生产制造程序1、生产计划与调度程序 Production Planning and Scheduling Procedure订单分解与排产 Order Decomposition and Production Scheduling资源配置与产能规划 Resource Allocation and Capacity Planning进度跟踪与调整 Progress Tracking and Adjustment2、工艺过程控制程序 Process Control Procedure工艺流程设计与优化 Process Flow Design and Optimization作业指导书制定 Work Instruction Formulation过程检验与质量控制 Process Inspection and Quality Control3、设备管理与维护程序 Equipment Management and Maintenance Procedure设备选型与采购 Equipment Selection and Purchase设备安装与调试 Equipment Installation and Commissioning日常维护与保养 Daily Maintenance and Repair四、质量控制与检验程序1、进料检验程序 Incoming Inspection Procedure原材料检验标准制定 Raw Material Inspection Standard Formulation 抽样方案与检验方法 Sampling Plan and Inspection Method不合格品处理 Nonconforming Product Handling2、过程检验程序 Inprocess Inspection Procedure工序检验点设置 Inspection Point Setting in Processes检验记录与统计分析 Inspection Record and Statistical Analysis质量问题反馈与处理 Quality Problem Feedback and Handling3、成品检验程序 Finished Product Inspection Procedure成品检验标准制定 Finished Product Inspection Standard Formulation 全项目检验与抽样检验 Fullitem Inspection and Sampling Inspection 检验报告与质量证书 Inspection Report and Quality Certificate五、销售与市场推广程序1、市场调研与分析程序 Market Research and Analysis Procedure市场趋势研究 Market Trend Research竞争对手分析 Competitor Analysis消费者行为研究 Consumer Behavior Research2、销售渠道管理程序 Sales Channel Management Procedure经销商选择与合作 Dealer Selection and Cooperation销售渠道拓展与优化 Sales Channel Expansion and Optimization渠道绩效评估与激励 Channel Performance Evaluation and Incentive3、客户关系管理程序 Customer Relationship Management Procedure客户信息收集与管理 Customer Information Collection and Management客户投诉处理与满意度调查 Customer Complaint Handling and Satisfaction Survey客户忠诚度培养 Customer Loyalty Cultivation六、售后服务程序1、售后服务政策制定程序 Aftersales Service Policy Formulation Procedure保修范围与期限确定 Warranty Scope and Period Determination售后服务费用标准制定 Aftersales Service Cost Standard Formulation 服务承诺与条款说明 Service Commitment and Clause Explanation2、维修与保养服务程序 Repair and Maintenance Service Procedure服务预约与接待 Service Reservation and Reception故障诊断与维修方案制定 Fault Diagnosis and Repair Plan Formulation维修作业与质量检验 Repair Work and Quality Inspection3、配件供应与管理程序 Spare Parts Supply and Management Procedure配件库存管理 Spare Parts Inventory Management配件采购与配送 Spare Parts Purchase and Distribution配件质量控制 Spare Parts Quality Control七、人力资源管理程序1、招聘与选拔程序 Recruitment and Selection Procedure岗位需求分析 Job Requirement Analysis招聘渠道选择 Recruitment Channel Selection面试与评估流程 Interview and Evaluation Process2、培训与发展程序 Training and Development Procedure培训需求调查 Training Requirement Survey培训计划制定与实施 Training Plan Formulation and Implementation 培训效果评估与反馈 Training Effect Evaluation and Feedback3、绩效考核与薪酬管理程序 Performance Appraisal and Compensation Management Procedure绩效指标设定 Performance Indicator Setting绩效考核评估 Performance Appraisal Evaluation薪酬计算与发放 Compensation Calculation and Distribution八、财务管理程序1、预算编制与控制程序 Budget Preparation and Control Procedure预算目标设定 Budget Target Setting预算编制流程 Budget Preparation Process预算执行监控与调整 Budget Execution Monitoring and Adjustment2、成本核算与控制程序 Cost Accounting and Control Procedure成本项目分类与核算方法 Cost Item Classification and Accounting Method成本分析与控制措施 Cost Analysis and Control Measures成本降低与优化方案 Cost Reduction and Optimization Plan3、财务报表编制与审计程序 Financial Statement Preparation and Audit Procedure财务数据收集与整理 Financial Data Collection and Arrangement报表编制规范与流程 Statement Preparation Specification and Process 审计配合与整改 Audit Cooperation and Rectification。

FM0401-04A1. 目的：1.1 确保新产品设计开发顺利进行，并自开发中获取最佳作业条件，确保产品质量能满足课需求。

2. 适用范围：2.1 本公司所有汽机车用零组件开发均适用之。

3. 名词释义：3.1 APQP&CP：Advanced Product Quality Planning&Cotrol Plan先期产品质量规划及管制计划。

3.2 FMEA：Failure Mode And Effects Analysis 失效模式及效应分析。

3.3 MSA：Measurement System Analysis 量测系统分析。

3.4 SPC：Statistical Process Control 统计制程管制。

3.5 PPAP：Production Part Approved Process 生产性零组件核准程序。

4. 权责：4.1 各阶段之权责单位依"新产品开发矩阵菜单"（附件一）。

5. 作业内容：5.1 流程图：如"新产品开发流程图"（附件二）。

5.1.1 本公司新产品开发过程主要可区分为五个阶段，依5.2～5.65.2 第一阶段：由客户提出开发要求到开发计划核准前。

5.2.1 当客户提出开发需求时，由营业部负责取得相关开发资料，如图面、规格书、样品等，并以"顾客需求表"转移技术部。

5.2.2 技术部接获需求表后，召集新产品开发小组，进行开发可行性评估。

5.2.2.1 新产品开发小组成员依"新产品开发矩阵菜单"由各部门提出新产品开发小组成员，小组长由技术部经理担任。

5.2.3 可行性评估时，各部门应协助产品开发小组搜集下列资料：5.2.3.1 品保部：类似产品之前生产过程之异常报告及客户抱怨情形。

5.2.3.2 营业部：未来客户需求计划及客户满意度指标。

5.2.3.3 采购：相似产品协力厂交货质量状况统计表或情报。