2020年国家开放大学电大《管理英语2》考试题精选题库

2020年新国家开放大学《管理英语（1）（2）》形成性考核册参考资料两套汇编附答案2020年最新国家开放大学《管理英语（1）（2）》形成性考核册参考资料两套汇编附答案最新国家开放大学《管理英语（1）》形成性考核册参考资料《管理英语（1）》是国家开放大学2020年春季新开的课程之一，对国家开放大学的管理专业学生进行统一考试。

该资料对学生完成学习任务起着一定的辅助作用。

本文库还有国家开放大学其他课程的参考资料，可以参考。

作业1一、交际用语（共计 10 分，每小题2分）1-5 题：阅读下面的小对话，选择恰当的答语。

1.-Hello, I’m David Chen. Nice to meet you.-.A. Are you?B. Nice to meet you, too.C. Very nice.2.-It’s r ather cold in he re.Do you mind if I close the window?-.A. No, go ahead.B. Yes, please.C. Sure, please.3. - May I use your hike for a moment?-.A. It doesn’t matter.B. By all means.C. I have no idea.4. -？- My mother is retired. My father is a manager.A. What are your parents doing right nowB. Do your parents still workC. What do your parents do5. - Hey, Derek, which do you think is harder to learn, marketing or designing?-.A. It is the best design I have ever seen.B. Personally, I think designing is more difficult.C. I like it very much.二、词汇与结构（共计划分，每小题2分）6-20 题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

国家开放大学专科《管理英语2》一平台机考真题及答案第二套说明：整理于2024年8月22日；适用于国家开放大学专科学员一平台期末机考考试；前5个题相同则整套相同。

第一部分,试题原题第_大题、交际用语（单选题）本大题共包含5小题，每小题2分，共计10分。

阅读对话，从A、B、C三个选项中选择一个能填入空白处的最佳选项。

1.-Have a nice holiday,Ted.A.Y es,you're rightB.Thafs all rightC.Thank you,and you too2.-May I do some sports after finishing my home work.■It's good fbr your health.A.Sorry,you can'tB.Of course.C.Y esJ'd love to.3.-What do you think of your mother's advice?A.I t doesn't fit us,actuallyB.N o,I don't believe itC.I don't believe in her4.-Here you are,Sir.A.Y es,rm here.B.Y es,here we are.C.Thank you very much5.-Can I ask you a few questions?A.W hat do you do?B.It's a good ideaC.Certainly第二大题、词汇与结构（单选题）本大题共包含15小题，每小题2分，共计30分。

阅读句子，从A、B、C三个选项中选择一个能填入空白处的最佳选项。

1-What should I do if I had a million dollars?-If I you,I would give it to medical research.A. amB.w ill beC.w ere2.My watch has been losing time fbr the past probably needs.week.ltA. cleaningB.t o cleanC.cleaned3.he studies hard,he will never pass the exam.A.U nlessB.I fC.U ntil4.exciting the football game was!Many people watched yesterday.A.W hat aB.W hat anC.H ow5.W ow,there are so many fruits in the supermarket.!can not decide first.A.w hat to chooseB.w hen to chooseC.h ow to choose6.-Iris did a great job in you school this semester,right?-Certainly.She is than any other student in my class.A.m ost hard-workingB.m ore hard-workingC.t he most hard-working7.They have disagreement the plan of celebrating the founding of the community.A. onB.inC./s.They have learned about in recent years.A.several hundreds English wordsB.h undreds of English wordsC.h undred of English words9.W e should take the degree account when we recruit a new secretary.A.w ithB.intoC.of10.HOW many players does a baseball team?A.consist ofB.b e responsible fbrC.set out11.D o you think Tommy is the truth?A.sayingB.speakingC.t elling12.A secretary must be skilled in office software wor d p rocessing.A.r egardless ofB.in terms ofC.such as13.Relationships and friendships can gangs.A.r esults fromB.lead toC.arrive at14.1f you want to chec k what a word means,you can check in a dictionary.A.w idelyB.exactlyC.g raduallyis.Our workers have been checking the heating system since you called us.I y ou it will perform well soon.A.argueB.affectC.assure第三大题,阅读理解（单选题）（本大题共包含5小题，每小题4分，共计20分。

2020年最新电大《管理英语2》形成性考试题库一1.[单选题] -Let's make plan first for our events, shall we?-A. Yes, we do.B. 0K, let's do it. .C. I'd like to.2. [单选题]-How do you think of the theme of our event?A. It's pretty good.B. I feel so sorry about that.C.I’d like to have some tea3. [单选题]交际用语: --My name is Helen, and I was born in 1980. My major was electrical engineering.A. Tell me your name, please.B. Tell me a little bit about yourself, please.C. Tell me how old you are, please.4. [单选题]交际用语:一How's your mother doing?-A. She is very well.B. She is very kind.C. She is doing shopping now.5. [单选题] - I'm terribly sorry that I've spilled some coffee on the table.-A. I don't care.B. It doesn't matter.C. don't be sorry6. [单选题]词汇与结构: I would rather ( ) two weeks earlier. (2分)A. you should come here .B. you came hereC. you had come here7. [单选题]词汇与结构: More than 30 people( )the position. (2分)A. applied forB. applied toC. applied in8. [单选题]词汇与结构:The Jiahe Community Service Center is about to ( ) service for residents.A. providedB. provideC. providing9. [单选题]词汇与结构: Let's ( ) our plan. (2分)A. startB. startedC. starting10. [单选题]词汇与结构: Her article is ( ) in her class. (2分)A. betterB. wellC. the best11. [单选题]词汇与结构: He keeps on his focus on ( ) money. (2分)A. makeB. madeC. making12. [单选题]词汇与结构:Are you familiar ( ) the saying, "it's not what you know, but who you know"? In event planning, networking is key! (2分)A. withB.toC. in13. [单选题]词汇与结构:The heating system of our apartment broke down so I made a ( ) call to the community service center. (2分)A. discussionB. complaintC. praise14. [单选题]词汇与结构:'d like to ( ) that the staff member who served me didn't really seem to know what he was doing. (2分)A. point outB. point atC. point in15. [单选题]词汇与结构: I didn't do ( ) last week. (2分)A. nothingB. somethingC. anything16. [单选题]词汇与结构:Look! () . (2分)A. Here are the bus comesB. Here comes the busC. The bus here come17. [单选题]词汇与结构:Hiring a good employ may cost much money and time, ( ) ,it can win much more for the company in future. (2分)A. what's moreB. at lastC. however18. [单选题]词汇与结构: Write the telephone number down () you forget. (2分)A. on caseB. in caseC. under case19. [单选题]词汇与结构:People () find useful information from the annual report. (2分)A. had toB. daredC. could20. [单选题]词汇与结构: They promised () the car for us. (2分)A. repairingB. repairedC. to repaired21. [理解题]阅读理解:21.1 [单选题] () often influences the stress around interviews according to the passage?A. Interview processB. Anxiety-provoking thoughtsC. Interviewers' assumptions21 .2 [单选题] Does one poor answer in an interview influence a candidate to get a job?A. Yes.B. No.C. Not given.21.3 [单选题] Imagining success help a candidate to () levels of anxiety? (4分)A. lowerB. raiseC. equal21 .4 [单选题] How can we reduce our stress around interviews? (4分)A. Breathe deeplyB. Meet friendsC. Have a big meal21 .5 [单选题] When should we go to see a doctor according the author? (4分)A. When we lose confidence in an interview.B. When we find effective measures against anxiety round interview.C. When we have too much stress around interview.22. [理解题]阅读理解:22.1 [单选题] The questionnaire contains following elements except ()A. testB. paragraphC. address22.2 [单选题] In order to keep your questionnaire visually attractive, you should ()A. choose different font styles in a questionnaireB. write long paragraphs instead of short onesC. leave enough space between questions and sections22.3 [单选题] You should start your questionnaire with () questions and then move to () ones.A. general, specificB. specific, generalC. short, long22.4 [单选题] What could be the main idea of this passage? (4分)A. Designing an effective questionnaire.B. Questionnaire is the best way to collect data from many people.C. Questionnaire benefits our life.22. 5 [单选题] Which of the following statements is NOT correct? (4分)A. Questionnaire design skills can be learned in a short time.B. Open-ended questions cannot provide more detailed information, so you'd better not use too many open-ended questions in one questionnaire.C. It's worth taking the time to develop a well-designed and participant-friendly questionnaire.23. [单选题]翻译: They are willing to understand their partner's position first before trying to get understood.A.在得到合作对方理解后，他们才愿意理解合作伙伴的立B.在得到合作对方理解前，他们愿意先理解合作伙伴的立场C.他们愿意去了解对方的立场但必须先想明白。

管理英语2一、交际用语1、一-Any suggestions for the project?-一()答案： I advise you to put more hands in this project.2、一Can you go skating with us this afternoon?答案：have to3、-Can you stay here longer? ( ) ,but I have to be back tomorrow.答案：I'd love to4、-Do you mind if I record your lecture?- - -( )答案：Not at all.5、-Good moming. Sunshine Community Center ! May I help you?一( )答案： I need a plumber to repair the water pipe in my kitchen.6、-Hello, is that service center? The elevator ofour apartment doesn't work. 答案： Sorry, I' I1 have it checked out at once.7. - -Hi, Helen , I'll have an interview tomorrow.答案：I'm afraid I can't make it.- ( )A. Sure , you can. Take it easy.8、-How are you feeling now?答案： Much better.9、-How did your talk with the community resident go?答案：I 'm not sure.10、-How do you think of the theme of our event?答案：It's pretty good.11、-How do you think of the theme of our event?- ( ).答案： It's pretty good.12、一How's your mother doing?- ( ) .答案：She is very well.13、-I am sorry. Now what were we talking about?- ( )答案： You were saying that you used to be a teacher.14、-I was worried about my math, but Mr.White gave mean A.-( ) .答案： Congratulations!15、-I'm terribly sorry that I've spilled some coffee on the table.- ( ) . 答案： It doesn't matter.16. -Let's make plan first for our events, shall we?.答案：OK, let's do it.17. - -May I ask you why you left the former company ?答案：Because I want to change my working environment and seck new challenges.18、- Our company is doing a customer service question naire. May I take youa moment?答案： By all means.19.一Should I leave earlier tomorrow morning?- ( ) .答案： Yes, it's better to leave earlier to avoid the morming traffic.20、一-Thank you very much for answering our questions. It really helps our market research答案：It's my pleasure.21、-What kind of event are you going to plan?答案：A birthday party for my brother.22、- What starting salary do you expect?-( ). .答案：I'd like to start at￥5,000 a month.23、一-What time does the train leave?答案： At half past five.24、一-What's your view on our questionnaire_ ?一( )答案：First of all .We'd better change our question order.25、一-Why do you look unhappy. What's the matter?- +( )答案： I'm rather disappointed with the poor quality ofthe radio I've just bought.26、一-Would you like to go to the concert with us?答案：I wish I could27、一-Would you like to go to the concert with us?- ()，but I've promised to help Jim with his Chinese. Thank you all the same.答案：I wish I could28、一-Would you mind answering some questions about your annual report? 答案：No, as long as it doesn’t take long29、一-Would you mind filling the questionnaire for me?答案：A. No problem.30、一Would you mind filling the questionnaire for me?-().答案： No problem. Just give me your questionnaire.31、-Y our plan is perfect and I believe that it will be a great success . 答案：Thank you very much.32、-( ).-It will be held on the 3rd floor of Shakiraton Hotel.答案： What is the address of your speech?33、一( ) .-It will take at least two weeks .答案：How soon will you finish our annual report?34、一( ) ?--It costs us ten thousand dollars.答案：How much does the printing of the annual report cost35、一( )?- -It will take at least two weeks.答案：How soon will you finish our annual report36、一-()?--Twiceaweek.答案：How often do you use our company s product37、 -( ) -Everything is going smoothly.答案：How is everything going?38、一( )一In total, it should be about 15,000 RMB for the three-daytraining. 答案：How much have you budgeted for the training?39. -( )一It might be a good idea to read some simplified books first. 答案：What books would you recommend?40, -()-My name is Helen, andI was born in 1980. My major was electrical engineering.答案：Tell me a lttle bit about yourself, please.41.-( )?-I have worked for IBM for 3 years.答案：What is your working experience?二、词汇与语法1、According to their feedback sheets, the participants are all ( ) According to their feedback sheets, the participants are all答案： satisfied2、According to their feedback sheets, the participants are all ( ) with the training.答案：satisfied3. American young people would rather( )advice from strangers.答案：get4、Are you familiar ( )the saying, "it's not what you know, but w ho you know"? In event planning, networking is key!答案：with .5、Are you familiar ( )the saying, "it's not what you know, but who you know"? 答案：with6、At the end of the day，you want all attendees ( ) your event to remember this key message that you've spent a long time reinforcing.答案：C. leaving7、Can you go skating with us this afternoon?一Sorry , I can't. I( )take care of my little sister at home.答案：have to8. Customers( )refuse to filling the questionnaire are not permitted to buy the product .答案： who9、Did the medicine make you feel better- No.The more ( )，( )I feel.答案：B.medicine I take;the worse10、Does his absence ( ) to your work?答案： make a difference11. He is ( ) this company.答案：A.in charge of12、 He says what he thinks and does what he wants to do,() other people's feelings.答案：regardless of13、 He was always ( ) in sharing his enormous knowledge.答案：A. generous14、Her artide is ( ) in her class.答案：the best15、Hiring a good employ may cost much money and time，()it can win much more for the company in future.答案：however16、Hiring the right employee ( )you( )a thousand times over in high employee morale.答案： pays. .back17、His action is always ( ) with his words.答案： consistent18、How many players does a baseball team( )?答案： consist of19、I didn't do ( ) last week.答案：anything20、I don't know ( ). I just arrived here two minutes ago.答案： what's going on21、I have coffee ( ) breakfast time.答案： at22、I like cooking for my friends in ( ) free time.答案： my23、I would rather ( ) two weeks earlier.答案： you had come here24、I'd like to( )that the staff member who served me didn't really seem to know what he was doing.答案： point out25、I'm writing to ( ) a position as a computer engineer in your company. 答案： apply for26、r m writing to( )a pos ition as a computer engineer in your company. 答案： apply for27、If I ( ) you,i ( ) more attention to the independent auditors' report and financial statements in the annual report.答案：were; would pay28、It is only by agreeing with their view point and ( ) that you will resolve the situation and send the customer away happy.答案： suggesting a possible solution29、I'd liketo( ) that the staff member who served me didn't really see m to know答案：point out30、I'm confident in these as long as we ( ) the needs of the commu nity residents and improve our service quality.答案： keep an eye on31、I'm writing to ( ) a position as a computer engineer in your company. 答案： apply for32、Let's ( ) our plan.答案： start33. Look! ( )答案：Here comes the bus.34、More than 30 people ( ) the position.答案：applied for35、My name is Helen, and I was born in 1980. .My major was electrical engineering.答案：Tell me your name, please.36、One day, our dreams will ( ) reality.答案：tum into37、Our company will( ) the customers’ suggestions.答案：C. respond to38、Our workers have been checking the heating system since you called us. I( )you it will perform well soon.>答案： assure39、Participants have( )the Productivity Analysis Worksheet.答案： completed40、People ( ) find useful information from the annual report.答案：could41、Questionnaires are easy to ( ) .答案：analyze42、Questionnaires are not suitable ( ) some people.>答案： for43、The candidate should dress in a manner that is appropriate to the position ( ) he is applying.答案：for which44、The enemy has strengthened their ( ) position.答案：defensive45、The heating system of our apartment broke down so I made a ( ) call to the community service center.答案：complaint46、The investor should be aware of the limitations of the financial statement analysis ( ) the annual repotr.答案：based on47、The Jia he Community Service Center is about to ( ) seance for residents.答案：provide48、The more information you can get () in your field.答案：the more competitive you will be49. The more, information you canget, ( ) in your field-.答案： the more competitive you will be50、The music ( ) like the singing ofa bird.答案： sounds51、The music ( ) like the singing of a bird.答案： sounds52、The new year is just ( ) .答案：around the corner53. The quality of questionnaire will( )how much information we know from our答案：Affect54、The success of our event is ( ) to the sponsor.答案：related55. The training is ()positive results on the jobthey are presently(). 答案：bringing about, doing56、These tips may help you avoid ( ) bad employees for your company.答案：Hiring57、They have dis agreement ( ) the plan of celebrating the founding of the community.答案：on58、They ( ) since last night. They are about to finish the work.答案：have been cleaning the system59、This involves ( ) the high-level reasoning behind your intentions for the event.答案：identifying60、Under no circumstance ( ) to tell lies to the public.答案：are the companies allowed61、We feel ( )with the inconvenience the service center brought us.答案：A disappointed62、We have to( ) our annual work report to the manager next week.答案： hand in63、We need to carry out a proper ofthe new system.答案：evaluation64、We should keep in mind ( ) the feedback is very helpful for plan ning future meetings and events .答案： that65、We should take the degree ( ) account when we recruit a new seeretary. 答案： Into66. We think that Smith should be told about his ( ) condition as soon as possible.答案：physical67、We ( )it very much that you' ve come to give us a timely ride. Otherwise we would miss the train.答案：A. appreciate68、We( )very much that you've come to give us a timely ride. Otherwise we would miss the train.答案： expect69、When reading the annual report , we should look out ( ) the areas where the company did not comply with the regu lations.答案：for70、When stating problems。

管理英语2第二部分样题一一、交际用语（共10分，每小题2分）1～5题：选择正确的语句完成下列对话。

1. — Do you mind if I record your lecture?— ________ Go ahead.A. Never mind.B. No, you’d better not.C. Not at all.根本不2. — Would you like to go to the concert with us?— __________, but I’ve promised to help Jim with his Chinese. Thank you all the same.A. I hate concertsB. I’ll go with youC. I wish I could我希望我可以3. — __________— It might be a good idea to read some simplified books first.A. Have the books been sold out?B. What is about this one?C. What books would you recommend?你推荐什么书？4. — Your plan is perfect and I believe that it will be a great success. — __________A. Yes, it is.B. Thank you very much.非常感谢C. I don’t think so.5. — __________— It will take at least two weeks.A. How soon will you finish our annual report?完成我们的年度报表你需要多长时间？B. When will you finish our annual report?C. How long have you finished our annual report?二、词汇与结构（共30分，每小题2分）6～20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项。

2020年9月3938国开电大管理英语2试题及答案一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。

1. -What's the matter with you?-_______________A. It matters with you.B. Not too bad.C. I feel a bit sick.[答案]C2. -Hi， Helen， I'll have an interview tomorrow. I'm afraid I can't make it.-_______________A. Sure， you can. Take it easy.B. I'm sorry to hear that，C. That's all right.[答案]A3. -Have you ever been to Tokyo?-_______________A. No， I didn't go there last year.B. No， but I hope to go there next year.C. Tokyo is a busy city.[答案]B4. -Our company is doing a customer service questionnaire. May I take you a moment?-_______________A. It doesn't matter.B. By all means.C. I have no idea.[答案]B5. -_______________-It will take at least two weeks.A. How soon will you finish our annual report?B. When will you finish our annual report?C. How long have you finished our annual report?[答案]A二、词汇与结构(共计30分，每小题2分)6-20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。

2020年国家开放大学电大《英语II》考试整理题库及答案第一部分交际用语1．–I haven't seen Belly for 10 years.(B)A. Either have IB. Neither have IC. Haven't ID. So have I2．–What subjects are you studying?(C )A. Yes, I'm studying historyB. I'm studying nowC. I'm studying philosophyD. I'm doing my homework3．–I wonder if you could help me.( D)A. I couldB. Yes, I doC. No, not at allD. Of course4．–Hurry up. The lecture begins at 2:00.(A )A. Don't worry. We've got 20 minutesB. Thank you. No hurryC. Never mind. You go if you likeD. The lecture is useful5．- David, you've been losing your temper over nothing lately.(C)A. I haven’t been getting much sleep eitherB. You’d better not push yourself too hard,or you’ll get sickC. I’m sorry. I shouldn’t have blown up like thatD. You’d better do exercises r egularly6．–Excuse me, I didn't mean to bother you.(C)A. There's no problemB. It's a pleasureC. That's quite all rightD. I didn't realize that7.– Thanks a lot. You've gone to so much trouble.(A)A. It's no trouble at allB. That's all right. I like itC. I don't think it's a troubleD. That's very kind of you8.–I've ordered pizza and salad. What else do you want?(C)A. You are kind to invite meB. Yes, pleaseC. A beer is fine for me. I'm not hungry yetD. I find pizza is tasty9.– What would you like, tea or coffee?(B)A. Yes, I wouldB. Coffee, pleaseC. Yes, pleaseD. It's very nice10.– Hello, could I speak to Don please?(D)A. Who are youB. What's the problemC. Are you JaneD. Who's speaking11.– May I help you, madam?(D)A. Sorry, I have no ideaB. Yes, I know what to buyC. You'd better give me a handD. Yes, I'd like 2 kilos of oranges12.– Nice weather, isn't it?(C)A. I'm not sureB. You know it wellC. Yes, it isD. Yes, it isn't 13.– Must I do the washing-up tonight?(B)A. No, you mustn't if you don't wantB. Leave it if you're exhaustedC. Washing-up is really exhaustingD. Washing-up really takes up time14.– Could you tell me where Mr. Lake is?(B)A. From EnglandB. At the officeC. He's workingD. He's very busy15.– Do you like watching football matches?(D)A. Thank you for inviting meB. I don't like watching it on TV, eitherC. I hear the football match will be put offD. Football? No. It's a waste of time16. —Hello, Sally. How’s everything?(D)A. Good for youB. Oh, I agreeC. Th at’s rightD. Just so-so17 — Excuse me, would you lend me your calculator?(A)A. Certainly. Here you areB. Please don’t mention itC. It’s nothingD. Yes, I have a hand18. —I don’t like the spots programs on Sundays.(B)A. So do IB. Neither do IC. So am ID. Neither am I19. —What’s the problem, Harry? (D)A. No problemB. No trouble at allC. Thank you for asking me about itD. I can’t remember where I l eft my glasses20 — What kind of TV program do you like best?(C)A. I like them very muchB. I only watch them at weekendC. It’s hard to say, actuallyD. I’m too busy to say21. --What about going for a walk?(A)A. Why not? A good ideaB. That’s all rightC. So, do ID. Walking is good to you22. — I think the Internet is very helpful.(A)A. Yes, so do IB. That’s a very good ideaC. Neither do ID. I’d rather go surfing on it23. — Which language do you speak at home?(D)A. I speak English very wellB. I can speak English and FrenchC. English is my mother tongueD. English, most of the time24. — Must we hand in our homework now? (C)A. Yes, you willB. Yes, you mustn’tC. No, you needn’tD. No, you mustn’t25. —Let’s take a walk. (A)A. Yes, let’sB. Oh, thanksC. Yes, pleaseD. No, thank you26. — Hello, could I speak to Don please?(D)A. Who are youB. What’s the problemC. Are you JaneD. Who’s speaking27. — Do you think the exam will be put off?(C)A. Not good newsB. The exam is difficultC. Not likelyD. It was put off yesterday28. —In my opinion, you’d better take a couple of days off.(A)A. I’ll take your adviceB. Let me seeC. Never mindD. I’m afraid so29. —Would you mind if I open the window for a better view?(D)A. That’s fine, thank yo uB. Yes, pleaseC. Take a seatD. Of course not30．I have an appointment with Dr. Johnson.(C)A. The appointment is put offB. You look sick and weakC. Please wait for minute. He is busy nowD. Tell me your ID number31．Afternoon, sir. Where to?(A)A. Please get me to the airportB. please pick me up next timeC. I’ve been to the airportD. The plane will take off in an hour32．Can I help you to get it down? (C)A.No problemB. Yes. Let’s get itC. Thanks. It’s so nice of youD. It’s no trouble at all33．—I’m trying to call Marie, but there’s no answer.(D).A. I didn’t realize thatB. Here is a message for herC. I’m really sorry about itD. Really? Maybe she’s out34．—Are you sure about that? (D) .A. You n eedn’t worry about thatB. I like the idea.C. O h, no. I’m afraid of thatD. Oh, yes. I’m absolutely positive35．—Would you like to see the menu?(A) .A. No, thanks. I already know what to orderB. Your menu is very clearC. I hear the food here is tastyD. The setting is very comfortable36．—What if my computer doesn’t work?(B)A. I’m not good at computerB. Ask Anne for helpC. I’ve called the repair shopD. There must be something wrong37．—How’s the movie? Interesting?(C) .A. It was shown late until midnightB. It was starred by a few famous peopleC. Far from. I should have stayed home watching TVD. I was seated far away in the corner38．—Is this the motel you mentioned?(B) . A. It looks comfortableB. Yes, it’s as quiet as we expectedC. You’re so considerateD. No, the price’s reasonable第二部分词汇与结构1.After（C）the shopping list, I found that I forgot to buy salt.A. examiningB. testingC. checkingD. seeing2.Ann is studying （B）at university.A. politicB. politicsB. C. politician D. political3.After（C ）the bid, major construction began in Beijing.A. winB. winingC. winningD. won4.Be sure to（A ）your wife when you come here this evening.A. bringB. takeC. getD. carry5.---Can I get you a couple of tea? （A）A. That’s very nice of youB. With pleasureC. You can, pleaseD. Thank you for the tea6.Don’t worry. There is （C）room for all your books here.A. moreB. muchC. enoughD. some7.（A ）fine weather it is!A. WhatB. What aC. HowD. How a8.（C ）for the Olympic Games begin about ten years in advance.A. BidB. To bidC. BiddingD. To be bidden9.Everything（D ）if Albert hadn’t called the fire brigade.A. will be destroyedB. will have been destroyedC. would be destroyedD. would have been destroyed10.Her parents died when she was very young, so she was （A ）by her aunt.A. brought upB. brought outC. grown upD. grown11.（B）he said is quite right.A. ThatB. WhatC. HowD. Why12.He kept the light in his room （B ）the whole night.A. burntB. burningC. burnD. to burn13.He was （A ）about his new job.A. over the moonB. on the moonC. off the moonD. above the moon14.He has been （B）in hospital for a month.A. dangerB. in dangerC. dangerousD. a danger15.He spends a quarter of the day （B ）A. to sleepB. sleepingC. sleepsD. to sleeping16.It happened （D ）a winter night.A. atB. inC. byD. on17.If you （A ）stop smoking, you can only expect to havea bad cough.A. won’tB. wouldn’tC. don’tD. can’t18.It’s not safe （C ）in the street.A. to playB. playC, playing D. plays19.（D ）it with me and I’ll see what I can do.A. When leftB. LeavingC. If you leaveD. Leave20.I don’t suppose he will attend the meeting, （B ）?A. won’t heB. will heC. do ID. don’t I21.I think all these are main points （ B ）much attention.A. being worthy ofB. worthy ofC. which worthD. which worthy of22.I have given（C ）eating meat.A. overB. downC. upD. down23.I know it isn’t important but I can’t help （B ）about it.A. but to thinkB. thinkingC. toD. think24.Linda offered him her congratulations （D）his passing the college entrance exams.A. atB. forC. ofD. on25.Mr. White has a wife and three children to （A ）A. raiseB. keepC. growD. take26.Mary forgot（B ）a letter to her mother, so she wrote to her just now.A. writingB. to writeC. having wroteD. to have written27.Not only I but also Jane and Mary （B）tired of having one examination after another.A. isB. areC. amD. be28.Our plane （A）from London at 7:00 yesterday evening.A. took offB. put offC. flew offD. left off29.On his first sea（D）, he was still quite young but showed great courage to face the storm.A. tripB. travelC. tourD. voyage30.She’s unlucky, and she’s always suffering （D ）luck one after another.A. a sickB. an illC. sickD. ill31.She has lived here （B）three years.A. sinceB. forC. duringD. in32.Time is money! We should （B ）our time.A. be fit forB. make good use ofC. play a part ofD. take the place of33.They （B）the train until it disappeared in the distance.A. sawB. watchedC. noticedD. observed34.That’s all settled. It （D）talked about.A. shouldn’tB. mustn’t beC. can’tD. needn’t be35.The bedroom needs （A ）A. decoratingB. to decorateC. decorateD. decorated36.--- What’s happened to T om? ---（D ）to hospital. A. He’s taken B. He’ll be taken C. He’ll take D. He’s been t aken37.---Which do you like better, real movies （D）cartoons?---- I prefer cartoons ____ real movies.A. and , thanB. or, thanC. and, andD. or, to38.What a fool I have been! Why （B ）I think of that before?A. don’tB. didn’tC. notD. do39.We must make a difference between （A ）language and _____language.A. spoken, writtenB. speaking, writtenC. speaking, writingD. speak, write40.We （A ）every day when we were children.A. used to swimB. used to swimmingC. use to swimD. use to swimming41.You must explain （C）how they succeeded ________ the experiment.A. of us, forB. at us, atC. to us, inD. for us, to42.You look （D ）. What ______ you ________?A. tire, did…doB. tiring, have…doneC. tired, do…doD. tired, have…been doing43.Not until most of the people had left the airport （C ）his sister was there.A. that he sawB. had he seenC. did he seeD. that he had seen44.They are （B ）students that they all performed well in thenationwide examinations.A. so diligentB. such diligentC. so much diligentD. such very diligent45.She paid the builder （A ）the gate.A. to repairB. repairC. repairingD. repaired46.We（A ）every day when we were children.A. used to swimB. used to swimmingC. use to swimD. use to swimming47.The work（A ）by the time you get there.A. will have been doneB. was doneC. had been doneD. has done48.It is assumed that students at an intermediate level will have a good （A ）of the basic structures and vocabulary of English.A. commandB. commandingC. to commandD. commanded。

电大本科《管理英语II》小抄收集由于管理英语是从开放英语中单独分类出的一门英语课程，相关资料内容较少，为了方便电大同学使用我将能找到的资料汇编为此题册，供大家使用第一部分交际用语Afternoon, sir. Where to? -- A. Please get me to the airportAfternoon, sir. Where to?(A) A. Please get me to the airportAre you sure about that? — D. Oh, yes. I’m absolutely positiveAre you sure about that? (D) D. Oh, yes. ‘m absolutely positiveCan I help you to get it down? —C. Thanks. It’s so nice of youCan I help you to get it down? (C) C. Thanks. Its so nice of youCan you turn down the radio, please? －A. I’m sorry, I didn’t realize it was that loudCould you tell me where Mr. Lake is?(B) B. At the officeDavid, you've been losing your temper over nothing lately.(C) C. I’m sorry. I shouldn’t have blown up like thatDo you like watching football matches?(D) D. Football? No. It's a waste of timeDo you think the exam will be put off?(C) C. Not likelyExcuse me, I didn't mean to bother you.(C) C. That's quite all rightExcuse me, would you lend me your calculator?(A) A. Certainly. Here you areHello, could I speak to Don please? --B. Who’s speakingHello, could I speak to Don please?(D) D. Who's speakingHello, could I speak to Don please?(D) D. Who’s speakingHello, may I talk to the headmaster now?－C. sorry, he is busy at the momentHello, Sally. How’s everything?(D) D. Just so-soHo’s the movie? Interesting?(C) C. Far from. I should have stayed home watching TVHow’s the movie? Interesting? — C. Far from. I should have stayed home watching TVHow’s the movie? Interesting? —B Far from. I should have stayed home watching TVHurry up. The lecture begins at 2:00.(A ) A. Don't worry. We've got 20 minutesI don’t like the spots programs on Sundays.(B) B. Neither do II have an appointment with Dr. Johnson. --C. Please wait for minute. He is busy nowI have an appointment with Dr. Johnson.(C) C. Please wait for minute. He is busy nowI haven't seen Belly for 10 years.(B) B. Neither have II think the Internet is very helpful. -- A. Yes, so do I .I think the Internet is very helpful.-- A . A. Yes, so do II think the Internet is very helpful.(A) A. Yes, so do II wonder if you could help me.( D) D. Of courseI’m trying to call Marie, but there’s no answer. — D. Really? Maybe she’s outI’m trying to call Marie, but there’s no answer.(D). D. Really? Maybe sh’s outIn my opinion, you’d better take a couple of days off.(A) A. I’ll take your adviceIs this the motel you mentioned? — B. Yes, it’s as quiet as we expectedIs this the motel you mentioned? —A. Yes, it’s as quiet asweexpectedIs this the motel you mentioned?(B) B. Yes, I’s as quiet as we expectedI've ordered pizza and salad. What else do you want?(C) C. A beer is fine for me. I'm not hungLet’s take a walk. -- C.Yes,pleaseLet’s take a walk. (A) A. Yes, let’sMay I help you, madam?(D) D. Yes, I'd like 2 kilos of orangesMay I know your address? -- A. Sure. Here you arMust I do the washing-up tonight?(B) B. Leave it if you're exhaustedMust we hand in our homework now? (C) C. No, you needn’tNice weather, isn't it?(C) C. Yes, it isOh, sorry to bother you. －C. That’s okayThanks a lot. You've gone to so much trouble.(A) A. It's no trouble at allWell, Mary, how are you? -- C.I’mfineWhat about going for a walk?(A) A. Why not? A good ideaWhat if my computer does’t work?(B) B. Ask Anne for helpWhat if my computer doesn’t work? —B. Ask Anne for helpWhat if my computer does n’t work? —. B. Ask Anne for helpWhat kind of TV program do you like best? -- A. It’s hard to say, actuallyWhat kind of TV program do you like best?(C) C. It’s hard to say, actuallyWhat subjects are you studying?(C ) C. I'm studying philosophyWhat would you like, tea or coffee?(B) B. Coffee, pleaseWhat’s the problem, Harry? (D) D. I can’t remember where I left my glassesWhat’s the problem, Harry?- A . I can’t remember where I left my glassesWhich language do you speak at home?(D) D. English, most of the timeWould you like to have dinner with us this evening? －B.Sorry, but this evening I have to go to the Would you like to see the menu? — A. No, thanks. I already know what to orderWould you like to see the menu? —A. No, thanks. I already know what to orderWould you like to see the menu?(A) . A. No, thanks. I already know what to orderWould you mind if I open the window for a better view? -- C. Of course notWould you mind if I open the window for a better view?(D) D. Of course not第二部分词汇与结构.I know it isn’t important but I can’t help _ B _ about it. A. but to think B. thinking C. to D. think .We （ A ） every day when we were children. A. used to swim.We are （ B ） in the future of our motherland. B. confidentA lecture hall is （C） where students attend lectures. C. oneA lecture hall is ____ C ____ where students attend lectures. A. there B. which C. one D. thatA lecture hall is __B_ where students attend lectures. B. oneA new hotel （D） in the center of town at the moment. D. is being builtAfter _C__ the shopping list, I found that I forgot to buy salt. A.examining B.testing C. checking After（C ）the bid, major construction began in Beijing. C. winningAfter（C） the shopping list, I found that I forgot to buy salt. C. checking After_ C __the bid, major construction began in Beijing. A. win B. wining C. winning D. won All the team members tried their best. We lost the game, C . C. howeverAll the team members tried their best. We lost the game, （A）. A. however Ancient Greece is the C of western civilization. C. originAncient Greece is the （A） of western civilization. A. originAnn is studying （B） at university. B. C. politicianAnn is studying __ B __ at university. A．politic B.politics C. politician D. politicalAt present, the most important thing is that Britain needs （A） more to improve the relationshi p with the USA. A. to doBe sure to __ A ____ your wife when you come here this evening. A.bringBe sure to（ A ） your wife when you come here this evening. A. bringBefore I got to the cinema, the film （A）.A. had begunBefore I got to the cinema, the film_A A. had begunBefore she left on the trip, she （D） hard. D. had trainedBefore she left on the trip, she _ D _ hard. D. had trainedBefore she left on the trip, she __ A __ hard. A.had trainedCan I get you a couple of tea? --A. That’s very nice of youCan I get you a couple of tea? （A） A. That’s very nice of youChina is （A） the east of Asia. A. inDon’t worry, your watch （D） and you can have it in no time. D. is being repairedDon’t worry. There is （C） room for all your books here. C. enoughDon’t worry. There is _ C _ room for all your books here. A. more B. much C. enough D. someDr. Hoffman proposed that we （A） the meeting until next week. A. put offEverything __ D __ if Albert hadn’t called the fire brigade. D.would have been destroyedEverything _B _ if Albert hadn’t called the fire brigade. B. would have been destroyedEverything（ D ）if Albert hadn’t called the fire brigade. D. would have been destroyedF （C ）for the Olympic Games begin about ten years in advance. C. BiddingF（A ）fine weather it is! A. WhatF.__ A __fine weather it is! A. What B. What a C. How D. How aF.__ C __for the Olympic Games begin about ten years in advance. A. Bid B. To bid C. Bidding D. To be bidden Frank plays （ C ）Alex. C. a lot better thanH （B）he said is quite right. B. WhatH_ B ____ he said is quite right. A.That B. What C. How D. WhyHardly （A）home when it began to rain. A. had I gotHe （A） in the laboratory the whole morning. A. has been workingHe asked me where （B） from. B. I cameHe has been （ B） in hospital for a month. B. in dangerHe has been ___B____ in hospital for a month. B.in dangerHe is the man _C_ dog bit me. C. whoseHe is the man （D） dog bit me. D. whoseHe is the man ___D____ dog bit me. D. whoseHe keeps （B） at himself in the mirror. B. lookingHe keeps _ B ____ at himself in the mirror. A.to look B. looking C. look D. lookedHe keeps _B_ at himself in the mirror. B. lookingHe kept the light in his room （B ）the whole night. B. burningHe kept the light in his room __ B ____ the whole night. A. burnt B. burning C. burn D. to burnHe spends a quarter of the day （ B ） B. sleepingHe spends a quarter of the day _ B__. B. sleepingHe was （A ）about his new job. A. over the moonHe was _ C _ about his new job. C. over the moon。

3938国开电大专科《管理英语2》期末考试第二题词汇与结构题库a company real l y wants is a candidate has the right skills.［答案]Wh a t... tha tD id the medicine make you feel better?--N o. The more I feel.［答案]m e di c in e T t a k e; the worsef ace-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.［答案]C o m pared tot he feedback is very helpful for planning future meetings and events.［答案]G e t t in gt he fog, we should have reached the annual meeting site on time.［答案]Bu t forw e are from different countries, we all get along well.［答案]t hou g hy ou prepare cross training plans, you need to consider both the company benefits and the employee benefits.［答案]AsA new food market will 1n our commum ty next month.［答案]be builtA c cording to their feedback sheets, the participants are all with the training. ［答案]satisf i e dAm erican young people would rather, advice from strangers.［答案]g e tA nyone who has worked here for over three years is for sick pay.［答案]e li gi bl eAr e you familiar he saying," it's not what you know, but who you know"? In event planning, networking is key!［答案]wi t hA t the end of the day, you want al l attendees your event to remember this key message that you've spent a long time reinforcing.［答案]LeavingC ustomers refuse to filling the questionnaire are not permitted to buy the product. ［答案]w hoD oes his absence to your work?［答案]make a d ifferenceH e investor should be aware of the limitations of the financial statement analysis the annual report.［答案]b ase d on3938国开电大专科《管理英语2》期末考试第三题阅读理解判断题库［试题]An annual report of a company provides information about its business performance for certain people. These people include the investors, potential investors and other stakeholders. From the report, people can understand the company's business scope, recent situation and future development. The main parts of an annual report usually include chairman's letter, financial statements and operation analysis.e Cl·l AIR Mi权S LETTERUsually, an annual report should contain a letter from the chairman. The letter should provide details about the successes and the challenges of the past year. It should also include the future outlook for the company.e OPERATION ANALYSISThe operation analysis is an overview of the business in the past year. It usually includes new hires and new product introductions. At the same time, it will introduce business acquisitions and other important issues.e FINANCIAL STATEMENTSThe financial statements are very important for an annual report. People can know the company's performance in the past from the statements. It usually consists of the following three aspects. The first one is the profit and loss statement. The second one is the balance sheet. And the third one is the cash flow statement.1.An annual report of a company provides some information about its business performance for certain people. [答案]T2.People can know everything of the company from the annual report. [答案]F3.An annual report usually includes chairman's letter, financial statements and operation analysis. [答案]T4.A chairman's letter should include the strategic direction moving forward. [答案]T5.This passage is mainly about the main parts of an annual report. [答案]T［试题]C ross training is training an employee to d o a也fferent part of the orga nization's work. Training worker A to do the task that worker B does and training B to do A's task is cross training. Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done. On the other hand, cross training has some benefits for the employees as well. It lets them learn new skills, makes them more valuable, keeps them stimulated and reduces worker boredom.Cross training can be used in almost any position in almost any industry. I cross trained some of my design engineers to go on field instal l ation trips and get firsthand knowledge of how their designs worked, or didn't work, in the field. Cashiers can be trained to stock shelves and stockers trained to cashier. This allows you to quickly open additional registers if the customer queue gets too long. As you prepare cross training plans, you need to consider both the company benefits and the employee benefits. Carefully select the employees to be cross trained. Some people like to learn new things. Some are more comfortable sticking to what they know. Don't decide which employees are ready for a change based on their age or performance.26.Cross training is training an employee to do a different job in a different company. [答案]F27.Cross training is beneficial not only for managers but also for employees. [答案]T3938 国开电大专科《管理英语 2》期末考试第四题翻译题库A bad hire not just wastes your time and money, but also impacts the team spirit and company morale.［答案］招聘到不合格的员工即浪费时间和金钱， 而且还会影响整个团队精神和公司士气。

3938国开电大管理英语2历年期末考试(第三题阅读理解选择题)题库[分学期版]2020年9月试题及答案三、阅读理解(共40分，每小题4分)21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。

Passage 1PPHC and Gooseneck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to new parents.Elaine has accepted a job with PP HC. She has a degree in psychology but has never done this type of work before. On her first day， after showing her to her desk and intro due ing her to colleagues， the director gives her a town map and a list of the names of the families she will be responsible for， and wishes her luck. After lunch， Elaine sets out to contact the families， worried about what she'll door say when she meets them.Mark has a degree similar to Elaine's， and has just been hired by Gooseneck. On his first day， he learns that his job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members， and discusses with them what they did and why. He role-plays some situations with other staff members，and gets some direct instruction from them. By the following week， when he's on his own， he feel she has a pretty good idea of what he needs to do， and how to go about it. And he knows that his training will continue.Which situation would you rather be in， being thrown into the thick of things with no training or being trained to prepare for the work you're going to do?21. What are PPHC and Gooseneck?A. They are two companies that do similar business.B. They are two organizations that do different community work.C. They are two organizations that do similar community work.[答案]C22. Which degree does Elaine have?A. Psychology degree.B. Physiology degree.C. Sociology degree.[答案]A23. Which of the following statements is TRUE according to the passage?A. Elaine has done this type of community work so her organization doesn't provide staff training.B. Mark has a clear idea of his job after the training.C. Mark knows his training comes to an end.[答案]B24. How is Mark trained to be prepared for his work?A. Mark spends two days on family visits with experienced staff members and discuss with them.B. Mark role-plays some situations with other staff members and gets some direct instruction from them.C. Both A and B.[答案]C25. What is the main idea of the passage?A. The importance of training.B. Different training ways.C. Elaine's and Mark's work experience[答案]A2020年7月试题及答案三、阅读理解(共40分，每小题4分)21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。

管理英语2第二部分样题一一、交际用语（共10分，每小题2分）1～5题：选择正确的语句完成下列对话。

1. — Do you mind if I record your lecture?— ________ Go ahead.A. Never mind.B. No, you’d better not.C. Not at all.根本不2. — Would you like to go to the concert with us?— __________, but I’ve promised to help Jim with his Chinese. Thank you all the same.A. I hate concertsB. I’ll go with youC. I wish I could我希望我可以3. — __________— It might be a good idea to read some simplified books first.A. Have the books been sold out?B. What is about this one?C. What books would you recommend?你推荐什么书？4. — Your plan is perfect and I believe that it will be a great success. — __________A. Yes, it is.B. Thank you very much.非常感谢C. I don’t think so.5. — __________— It will take at least two weeks.A. How soon will you finish our annual report?完成我们的年度报表你需要多长时间？B. When will you finish our annual report?C. How long have you finished our annual report?二、词汇与结构（共30分，每小题2分）6～20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项。

《管理英语2》题库一一、交际用语（共计10分,每小题2分）1一5题：选择正碑的语句完成下面对话,井将答案序号写在答题纸上。

1. i Should I leave earlier tomorrow morning?A. h's better to leave earlier to avoid the morning traffic.R Ye«f you will.C. No• you won't.2. — Gocxl morning< Sunshine Community Center! May 1 help you?A. rd like to book one air ticket.R. I'm glnd to introduce myself to you.C. 1 need a plumber to repair the water pipe in my kitchen.3. — I am sorry. Now what were we talking about?A. Never mind.I don f t rcmemberi either.C. You were saying that you used to be a teacherL — How's your mother doing?A. She is very well.B. She is very kind.C ・ She is doing shopping naw>，…11 * J5. — Would you mind filling the queittionnoire for me?A. No problem^ Just give it to me.B. Sorry• I can't go there.C. ! really appreciate tluU二.ainz 与ta 构（共计3o 分，每小n 2分）下面的句孑.从A,H.C 三个最项中选出一个皑堵入空白处的正■逸1«,并将答案序号可在答IBU （上•6. He wus alwnyft ___ in ahaririK hi> mormons knowledge.A ・ generout虬 urnrrntionC. genernte7. Wc nhould keep in mind __________ the feedback b» very helpful for planning future mrctings nnd cvcnfn.2》 期末试题标准题库及答案（试卷号：3938）A・ whatC. when8. Hiring A good employ mwy coat much money nnd time. • ” can win mw hmore (or the cornpnny in future^A. what9• moreB. m I AMC> however9. They _______ since last night. They arc ubaut to fininh the watk»A. are cleaning the Ayjitcm H, have been clenninK thv syntrmC. had cleaned thr ny»tem10> He keepn on hist focuji on __________ money fA・ make B・ muckC. mAking)L Look! ___________A. Here nre the bun corner H. Here eorncn the bu*.C. The bun here come.12< The success of our event is ___________ 2 lhe 5|)onM)r.A. related basedC. inunded13. When stating problems, we enn ninke A with ihoN from InM ymr.A. comparing compareC. comporison14. When reading rhe annuul report • we should look out _____________ the areas where the company did not comply with thr rexulations.A.B. forC. on15. The Jmhe Community Service Crnirr is fl bout to _____________ s ervice for reMident^.A・ provided R. provideC. providing】6・_____ thewe should have reached the annunl meeting site on time.A. IkcAuse ofB. In spite ofC But for17. — Did lhr medicine mnkr you feel better?—No. The more ___________ •________ | (eel.A・ nnedicine I takei wnrse B. medicine 1 tnkei the worseC・! tnke mrdictnej worse18. Your long term success in event plunmng will be based _________________ the experience you had.A. to Be onC. ofHer article U in brr巾皿At the bc%f Ba betterC. well20. I would rather two werk^ cnrbcr<A. you should cornr here H. yuu unrnc hereC. you had conic hrrr理解（共“分网小H 4分）21-2SH：««下列坷文，从A.B、（・三个逸项中逸出一个正确答案■并将答猥序号与在答Jffl蛾上。

国家开放大学一网一平台电大《管理英语2》形考任务3单元自测题库及答案一、选择壊空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能壊入空白处的最佳选项。

1.—Should I 1eave earlier tomorrow morning?【正确答案】Yes, it' s better to leave earlier to avoid the morning traffic.2.——Everything is going smoothly.【正确答案】How is everything going?3.——In total, it should be about 15, 000 RMB for the three-daytraining.【正确答案】How much have you budgeted for the training?4.We need to carry out a proper () of the new system.【正确答案】evaluation5.The training is ositive results on the job they are presently .【正确答案】bringing about, doing6.二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。

PPHC and Gooseneck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to new parents.Elainehas accepted a Job with PPHC. She has a degree in psychology but has never done this type of work before. On her first day, after showing her to her desk and introducing her tocolleagues, the director gives her a town map and a list of the names of the families she wi11 be responsible for, and wishes her luck. After lunch, Elaine sets out to contact the families,worried about what she* 11 do or say when she meets them.Mark has a degree similar to Elaine' s, and has just been hired by Gooseneck. On his first day, he learns thathis job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members, and discusses with them what they did and why. He role-plays some situations with other staff members, and gets some direct instruction from them. By the following week, when he* s on his own, he feels he has a pretty good idea of what he needs to do,and how to go about it. And he knows that his training will continue.Which situation wou1d you rather be in, being thrown into the thick of things with no trainingor being trained to preparefor the work you' re going to de?1.What are PPHC and Gooseneck?1【正确答案】They are two organizations that do similar community work.2.Which degree does Elaine have?2【正确答案】Psychology degree.3.Which of the following statements is TRUE according to the passage?3【正确答案】Markhas a clear idea of his job after the training.4.How is Mark trained to be prepared for his work?4【正确答案】Both A and B.5.What is the main idea of the passage?5【正确答案】The importance of training.。

国家开放大学电大《管理英语2》2020期末试题及答案一、选择题（每题2分，共20分）1. The purpose of management is to make sure that an organization achieves its goals by efficiently and effectively utilizing its resources. The word "efficiently" means ________.A. in a timely mannerB. at a low costC. in an effective wayD. with high efficiency答案：D2. A manager needs to possess certain skills to be effective. Which of the following is NOT one of the key management skills?A. Conceptual skillsB. Technical skillsC. Interpersonal skillsD. Financial skills答案：D3. Which of the following is NOT a function of management?A. PlanningB. OrganizingC. LeadingD. Marketing答案：D4. A company's mission statement defines its________.A. goalsB. visionC. valuesD. strategy答案：C5. Which of the following is a characteristic of a good leader?A. Micro-managementB. Lack of communicationC. Inspiring and motivatingD. Autocratic decision-making答案：C二、填空题（每题2分，共20分）6. Management is the process of coordinating and________ the work of a group of people to achieve organizational goals.答案：directing7. A manager's decision-making process includes identifying the problem, generating alternatives, evaluating alternatives, and ________.答案：making a decision8. A company's culture is the set of values, beliefs, and norms that guide the behavior of its________.答案：employees9. In the context of management, the term "span of control" refers to the number of employees a manager can effectively ________.答案：supervise10. The ________ function of management involves determining what needs to be done, how it will be done, and who is responsible for doing it.答案：organizing三、简答题（每题10分，共30分）11. What are the four functions of management? Briefly describe each function.答案：The four functions of management are:1. Planning: Determining what needs to be done, how it will be done, and who is responsible for doing it. This involves setting goals and objectives, developing strategies, and creating action plans.2. Organizing: Establishing the structure of the organization, assigning tasks, and allocating resources to achieve the goals set in the planning stage.3. Leading: Directing, guiding, and motivating employees to work towards achieving the organization's goals. This function includes communication, leadership styles, and conflict resolution.4. Controlling: Monitoring and evaluating the organization's performance against the goals and objectives set in the planning stage. This function involves measuring performance, comparing it to the standards, and taking corrective action if necessary.12. Explain the difference between leadership and management.答案：Leadership and management are closely related concepts but have distinct differences. Management is the process of coordinating and directing the work of a group of people to achieve organizational goals. It focuses on planning, organizing, leading, and controlling.Leadership, on the other hand, is the ability to influence and inspire others to work towards a common goal. It is about motivating, guiding, and empowering employees to achieve their full potential. While management is more about processes and systems, leadership is more about people and relationships.13. Discuss the importance of organizational culture in the management of a company.答案：Organizational culture plays a crucial role in the management of a company. It is the set of values, beliefs, and norms that guide the behavior of its employees. A strong organizational culture can have several benefits:1. Employee engagement: A positive culture fostersa sense of belonging and commitment among employees, leading to higher engagement and productivity.2. Employee retention: A strong culture canattract and retain talented employees who share the company's values and vision.3. Consistency: Organizational culture ensures consistency in decision-making, communication, and customer service.4. Innovation: A culture that encouragescreativity and risk-taking can drive innovation and growth.5. Adaptability: A strong culture can help a company adapt to changes and challenges by promoting unity and resilience.四、案例分析题（每题25分，共50分）14. Read the following case study and answer the questions below.Case Study: XYZ CompanyXYZ Company is a medium-sized manufacturing firm that has been experiencing rapid growth in recent years. However, the company's management team has been struggling to keep up with the increased demand fortheir products. The company's employees are working long hours, and customer satisfaction has been declining.Question 1: Identify potential management issues that XYZ Company may be facing based on the case study.答案：Based on the case study, XYZ Company may be facing the following management issues:1. Inadequate planning: The management team may not have effective plans in place to handle the increased demand for their products.2. Poor organization: The company may lack a clear structure and roles, leading to confusion and inefficiency.3. Insufficient leadership: The management team may not be providing the necessary guidance and motivation to employees, resulting in low morale and productivity.4. Inadequate control: The company may not be monitoring and evaluating its performance against the standards set in the planning stage.Question 2: Provide recommendations to address the management issues identified in the case study.答案：To address the management issues identified in the case study, XYZ Company can consider the following recommendations:1. Develop a comprehensive plan: The management team should create a detailed plan that outlines how to handle the increased demand for their products, including production schedules, resource allocation, and employee workload.2. Streamline organization: The company should establish a clear organizational structure and define roles and responsibilities to improve efficiency.3. Enhance leadership: The management team should focus on developing their leadership skills to provide better guidance, motivation, and communication to employees.4. Implement control measures: The company should implement a system to monitor and evaluate its performance, identify areas for improvement, and take corrective action as needed.。

2020年最新电大《管理英语2》形成性考试题库一1.[单选题] -Let's make plan first for our events, shall we?-A. Yes, we do.B. 0K, let's do it. .C. I'd like to.2. [单选题]-How do you think of the theme of our event?A. It's pretty good.B. I feel so sorry about that.C.I’d like to have some tea3. [单选题]交际用语: --My name is Helen, and I was born in 1980. My major was electrical engineering.A. Tell me your name, please.B. Tell me a little bit about yourself, please.C. Tell me how old you are, please.4. [单选题]交际用语:一How's your mother doing?-A. She is very well.B. She is very kind.C. She is doing shopping now.5. [单选题] - I'm terribly sorry that I've spilled some coffee on the table.-A. I don't care.B. It doesn't matter.C. don't be sorry6. [单选题]词汇与结构: I would rather ( ) two weeks earlier. (2分)A. you should come here .B. you came hereC. you had come here7. [单选题]词汇与结构: More than 30 people( )the position. (2分)A. applied forB. applied toC. applied in8. [单选题]词汇与结构:The Jiahe Community Service Center is about to ( ) service for residents.A. providedB. provideC. providing9. [单选题]词汇与结构: Let's ( ) our plan. (2分)A. startB. startedC. starting10. [单选题]词汇与结构: Her article is ( ) in her class. (2分)A. betterB. wellC. the best11. [单选题]词汇与结构: He keeps on his focus on ( ) money. (2分)A. makeB. madeC. making12. [单选题]词汇与结构:Are you familiar ( ) the saying, "it's not what you know, but who you know"? In event planning, networking is key! (2分)A. withB.toC. in13. [单选题]词汇与结构:The heating system of our apartment broke down so I made a ( ) call to the community service center. (2分)A. discussionB. complaintC. praise14. [单选题]词汇与结构:'d like to ( ) that the staff member who served me didn't really seem to know what he was doing. (2分)A. point outB. point atC. point in15. [单选题]词汇与结构: I didn't do ( ) last week. (2分)A. nothingB. somethingC. anything16. [单选题]词汇与结构:Look! () . (2分)A. Here are the bus comesB. Here comes the busC. The bus here come17. [单选题]词汇与结构:Hiring a good employ may cost much money and time, ( ) ,it can win much more for the company in future. (2分)A. what's moreB. at lastC. however18. [单选题]词汇与结构: Write the telephone number down () you forget. (2分)A. on caseB. in caseC. under case19. [单选题]词汇与结构:People () find useful information from the annual report. (2分)A. had toB. daredC. could20. [单选题]词汇与结构: They promised () the car for us. (2分)A. repairingB. repairedC. to repaired21. [理解题]阅读理解:21.1 [单选题] () often influences the stress around interviews according to the passage?A. Interview processB. Anxiety-provoking thoughtsC. Interviewers' assumptions21 .2 [单选题] Does one poor answer in an interview influence a candidate to get a job?A. Yes.B. No.C. Not given.21.3 [单选题] Imagining success help a candidate to () levels of anxiety? (4分)A. lowerB. raiseC. equal21 .4 [单选题] How can we reduce our stress around interviews? (4分)A. Breathe deeplyB. Meet friendsC. Have a big meal21 .5 [单选题] When should we go to see a doctor according the author? (4分)A. When we lose confidence in an interview.B. When we find effective measures against anxiety round interview.C. When we have too much stress around interview.22. [理解题]阅读理解:22.1 [单选题] The questionnaire contains following elements except ()A. testB. paragraphC. address22.2 [单选题] In order to keep your questionnaire visually attractive, you should ()A. choose different font styles in a questionnaireB. write long paragraphs instead of short onesC. leave enough space between questions and sections22.3 [单选题] You should start your questionnaire with () questions and then move to () ones.A. general, specificB. specific, generalC. short, long22.4 [单选题] What could be the main idea of this passage? (4分)A. Designing an effective questionnaire.B. Questionnaire is the best way to collect data from many people.C. Questionnaire benefits our life.22. 5 [单选题] Which of the following statements is NOT correct? (4分)A. Questionnaire design skills can be learned in a short time.B. Open-ended questions cannot provide more detailed information, so you'd better not use too many open-ended questions in one questionnaire.C. It's worth taking the time to develop a well-designed and participant-friendly questionnaire.23. [单选题]翻译: They are willing to understand their partner's position first before trying to get understood.A.在得到合作对方理解后，他们才愿意理解合作伙伴的立B.在得到合作对方理解前，他们愿意先理解合作伙伴的立场C.他们愿意去了解对方的立场但必须先想明白。

电大管理英语2期末试题管理英语2期末试题一交际用语1.—I’m terribly sorry that I’ve spilled some coffee on the table.—?___It doesn’t matter______________.2.—Hi,Helen, I’ll have an interview ’m afraid I can’t make it.— Sure, you can. T ake it easy.3.—How’s your mother d oing —___She is very well_____.4. —?I was worried about my math, but Mr. White?gave me an A.—___Congratulations!______________5. —Your plan is perfect and I believe that it will be a great success .—____Thank you?very much____________6. — How soon will you finish our annual report— It will take at least two weeks.7. —Would you like to go to the concert with us—________I wish I could_________, but I’ve promised to help Jim with his Chinese. Thank you all the same.8. — How do you think of the theme of our event—_______It’s pretty9. —Hello, is that service center The elevator of our apartment doesn’t work.—Sorry, I’ll have it checked out at once.10. —Any suggestions for the project— I advise you to put more hands in this project. .11. —Our company is doing a customer servicequestionnaire .May I take you a moment — By all means.12. — Can you stay here longer—I’d love to, but I have to be back tomorrow.13. —Should I leave earlier tomorrow morning—Yes, it’s better to leave earlier to avoid the morning traffic.14. — I am sorry. Now what were we talking about— You were saying that you used to be a teacher.15. —_ What books would you recommend _—It might be a good idea to read some simplified books first.16. —Would you mind answering some questions about your annual reportNo, as long as it doesn’t take long17. —What do you think of your mother’s adviceIt doesn’t fit us, actually18. —Good morning, Sunshine Community Center! May I help youI need a plumber to repair the water pipe in my kitchen19. —What starting salary do you expectI'd like to start at ￥5000 a month.20. —Would you mind filling the questionnaire for meNo problem. Just give me your questionnaire.21— What is the address of your speech— It will be held on the 3rd floor of Shakiraton Hotel.22.— Do you mind if I record your lecture— Not at all. Go ahead.23.— Tell me a little bit about yourself, please. .-My name is Helen, and I was born in 1980. My major was electrical engineering.24.—Why do you look unhappy. What’s the matter—I’m rather disappointed with the poor quality of the radioI’ve just bought.25.—Let’s make plan first for our events, shall we —OK, let’s do it.二、词汇与结构１．The more information you can get, the more competitive you will be in your field.２．At the end of the day, you want all attendees ___leaving__ your event to remember this key message that you’ve spent a long time reinforcing.３．Let’s ___start___ our plan.４．Under no circumstance __are the companies allowed___ to tell lies to the public.5. People __could____ find useful information from the annual report6. American young people would rather ___get___ advice from strangers.（7. Customers __Who____ refuse to filling the questionnaire are not permitted to buy the product.new year is just _____around the corner____.9. ―Whose textbook is this ―It _must be__John’s. It has his name on it.10. Are you familiar __with____the saying, “it’s not what you know, but who you know” In event planning, networking is key!11. Her article is _the best___ in her class12. It is only by agreeing with their view point and suggestinga possible solution that you will resolvethe situation and send the customer away happy.13. How many players does a baseball team consist of14. The candidate should dress in a manner that is appropriate to the position ___for which_____ he is applying.15. If I _____ you, I _____ more attention to the independent auditors’ report and financial statementsin the annual report. 答案 were; would pay16. Hiring the right employee ________ you ________ a thousand times over in high employee morale. pays…back17. His action is always ______ with his words. consistent18. Write the telephone number down you forget. in case19. They have learned about ____hundreds of English words __ in recent years.20. I like cooking for my friends in my free time.21. When stating problems, we can make a comparison with those from last year.22. Your long-term success in event planning will be based onthe experience you had.23. He was always ______ in sharing his enormous knowledge. generous24. Getting the feedback is very helpful for planning future meetings and events.25. You can try these methods to keep your interview anxiety __under _ control.26. The success of our event is____ to the sponsor. related27. We should keep in mind the feedback is very helpful for planning future meetings and events. that28. The Jiahe Community Service Center is about to provide _ service for residents.29. You must submit __ the annual certification of employment online within 15 days.30. Questionnaires are not suitable_____some people. for’m writing to ________ a position as a computer engineer in your company.正确答案是：apply for’d better have your hair _____ before going to your friend’s wedding.正确答案是：cut’m confident in these as long as we ________ the needs of the community residents and improve our service quality. 正确答案是：keep an eye onyou prepare cross training plans, you need to consider both the company benefits and the employee benefits.正确答案是：Asreading the annual report, we should look out ______ the areas where the company did not comply with the regulations. 正确答案是：forquality of questionnaire will_____how much information we know from our customers.正确答案是：affectmusic like the singing of a bird. 正确答案是：soundscompany will _____the customers’ suggestions.正确答案是：respond tosince last night. They are about to finish the work.正确答案是：have been cleaning the systemday, our dreams will ____________ reality. 正确答案是：turn into says what he thinks and does what he wants to do, ________ other people’s feelings. 正确答案是：regardless offeel disappointedwith the inconvenience the service center brought us.didn’t do ______ last week.正确答案是：anythingdon’t know what’s going on .I just arrived here two minutes ago.his absence to your work 正确答案是：make a differenceenemy has strengthened their ______ position.正确答案是：defensivetips may help you avoid __hiring bad employees for your company.are under ___ pressure ___ to finish the task within such limited time.workers have been checking the heating system since you called us. I assure you it will perform well soon. should take the degree _into _ account when we recruit a new secretary.need to _hand out __those questionnaire papers for your company.What__ a company really wants is a candidate __that _has the right skills.heating system of our apartment broke down so I made a ______ call to the community service center.正确答案是：complaintare you used to____ vegetables 正确答案是：buyingwould rather ______ two weeks earlier.正确答案是：you had come hereinvolves______ the high-level reasoning behind your intentions for the event. 正确答案是：identifying it very much that you’ve come to give us a timely ride. Otherwise we would miss the train.（考点：appreciate）正确答案是：appreciate58.— Can you go skating with us this afternoon—Sorry, I can’t. I ___have to ____ take care of my little sister at home.have __completed ___the Productivity Analysis Worksheet.for the fog, we should have reached the annual meeting site on time.face-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.正确答案是：Compared tokeeps on his focus on money.正确答案是：makingthink that Smith should be told about hisphysical condition as soon as possible.! __________. 正确答案是：Here comes the busto theirfeedback sheets, the participants are all satisfied with the training.have coffee breakfast time.正确答案是：atis ________ this company. 正确答案是：in charge ofhave disagreement _on _the plan of celebrating the founding of the community’d like to_______ that the staff member who served me didn’t really seem to know what he was doing.正确答案是：point outthan 30 people ______ the position. 正确答案是：applied fora good employ may cost much money and time, _______, it can win much more for the company in future.正确答案是：howeverinvestor should be aware of the limitations of the financial statement analysis ____ the annual report.正确答案是：based on73.— Did the medicine make you feel better— No. The more medicine I take , the worse I feel.have to __ hand in ____ our annual work report to the manager next week.promised the car for us. 正确答案是：to repaired三、阅读理解1.阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。