沟通英语听力原文Unit-2-NVC
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Unit2 Express Yourself!Listening and SpeakingAudio Track 2-2-1A: The woman in the red coat is smiling and the woman in the blue jeans beside her is laughing. Why are they so happy?B: Maybe they’re going to the movies and they are excited.Audio Track 2-2-2/Audio Track 2-2-31.Angie: Okay, what’s the next test question?Marc: The next question is ... What’s the capital of Greenland?Angie: (yawning ) ... It’s ...Marc: Angie!Angie: What?Marc: Stop yawning. This is serious!Angie: I’m sorry. I’m listening.2.Pablo: So, my plane leaves at 8: 00, and ... hey Carolyn, are you crying?Carolyn: No, not really.Pablo: Yes, you are! What’s wrong?Carolyn: Well, it’s summer vacation and you’re going away.Pablo: Come on now. Don’t cry. It’s only for three months.Carolyn: Okay. But write to me. I’ll miss you.3.Vickie: Tony, what’re you doing?Tony: I’m planning our trip to Las Vegas. Ugh! I can’t find a hotel room.Vickie: So we can’t visit Las Vegas?Tony: No, we can’t. Hey Vickie, why are you smiling?Vickie: I don’t really want to go to Vegas, Tony. I’m glad. Now we can visit London instead!Audio Track 2-2-4/Audio Track 2-2-51.Man: Where are you running to, Paula?Woman: I have Connie’s wallet. I need to give it to her.Man: Come on. I’ll help you.Woman: I don’t see Connie anywhere.Man: Look! She’s over there. Standing at the bus stop.Woman: Oh yeah, I see her. Connie! Connie!Man: She doesn’t see us.Woman: You’re right. It’s too noisy, and she’s talking to someone.2.Man: Well, here we are. This is my mom’s house.Woman: It’s beautiful.Man: Hey, Jen. Are you okay?Woman: I’m just a little nervous. It’s my first time meeting your mother.Man: Come on. Don’t worry. Here she is now.Woman 2: Hi, Tim!Man: Hi, Mom. I’d like you to meet Jen.Woman 2: Hi, Jen. It’s very nice to meet you.Woman: It’s nice to meet you, too. Mrs. Harris.3.Man: Hey, Anne. Where are you going?Woman: I’m going to the library to study.Man: For what? It’s only 7:00 a.m.!Woman: My final exams. They’re next week.Man: Wow, well, good luck!Woman: Thanks!4.Woman: Bill, it’s late. Where’s the theater?Man: Hmmm ... I think it’s near here.Woman: Are you sure? What street is this?Man: Uhm ... I don’t know.Woman: Where’s the map? I want to check.Audio Track 2-2-6/Audio Track 2-2-7Paula: So, Jane, what are you doing these days?Jane: I’m working in an office. And I’m studying computer science in the evening.Paula: You’re really busy!Jane: That’s for sure! And in my free time, I’m learning Spanish for my vacation. I’m planning a trip to Mexico next year.Paula: What about your brothers? How are they doing?Jane: They’re doing great! Alex is helping our father in his business, and Adam is going to Pacific University.Paula: How nice!Jane: Paula, how about you? How are you doing these days?Paula: I’m doing great, too. I’m working on a project about community safety.Jane: Community safety?Paula: Yeah. We’re planning a campaign against theft, fire, AIDS and drugs in our community. Jane: Oh, that sounds interesting!Paula: Yes, indeed it is interesting. And it is very important to the community.Audio Track 2-2-8/Audio Track 2-2-10Know before you go!BangladeshPeople greet their friends by shaking hands softly and then putting their hands over their heart. People in Bangladesh don’t use many gestures. Waving at people and winking are very rude. Don’t touch people on the head. Don’t point with your foot —Bangladeshi people think feet are very dirty.IndonesiaIndonesians greet people with a long handshake, and they bow at the same time. At a meeting, give every person your business card, but use your right hand —using your left hand is very rude.Audio Track 2-2-9/Audio Track 2-2-10ThailandIn Thailand, the traditional greeting is called wai—people put their hands together and bow. Men and women don’t often touch each other in public. Thai people don’t use their hands for gestures, but they love to smile a lot. They sometimes laugh when they feel nervous or embarrassed.The United Arab EmiratesPeople in the United Arab Emirates have some special gestures. When two men meet, they shake hands. Sometimes old men touch noses together. Women kiss their friends on the cheek. If a man meets a woman, he doesn’t shake hands with her. He just smiles. When you give your friend something, give it to him with your right hand. Don’t use your left hand. And don’t point at people with your finger. Use your hand to gesture towards them.Audio Track 2-2-11/Audio Track 2-2-12In Brazil, men often shake hands when they meet for the first time. When women meet, they kiss each other on the cheek. Women also kiss male friends to say hello. When you shake hands, look at the person in the eyes. This shows interest and friendliness.In New Zealand, usually, both men and women shake hands when they meet someone for the first time. If you see two people pressing their noses together, they are probably Maori. The Maori are the native people of New Zealand. This is their traditional greeting.In Japan, when people meet for the first time, they usually bow. In business, people also shake hands. In formal situation, people often exchange business cards. When you give a business card, give it with two hands. This is polite. Special note: In Japan, when people smile it can have different meanings. It usually means that the person is happy, or that the person thinks something is funny. But it can also mean that the person is embarrassed.Audio Track 2-2-131. The man is laughing. The man’s laughing.2. The bus is coming. The bus’s coming.3. Why is she frowning? Why’s she frowing?Audio Track 2-2-141. Tina’s studying in the library.2. My sister’s nervous. She is studying for a test.3. When is your class?4. Cintra’s dad is talking on the phone.5. How’s your family doing?6. Toshi’s car is not working.Audio Track 2-2-15Jim: Hi, Katy.Katy: Hey, Jim. How’s it going?Jim: Great! How’re you doing?Katy: I’m stressed.Jim: Yeah? What’s wrong?Katy: Oh, I have an important test tomorrow.Jim: Well, why aren’t you studying?Katy: I’m kind of tired.Jim: Come on. Let’s have a cup of coffee. Then you can study.Katy: Okay, sounds good!Audio Track 2-2-16A: Hi, Mike.B: Hi, Jim. How are you doing?A: Not so good. Actually I’m a bit angry.B: Yeah? What’s wrong?A: Oh, I’m going to see a football game tonight with my friend Dan, but he’s late. B: Why not give him a call right now?A: I did, but his mobile is out of service and I couldn’t reach him.B: Calm down. When will the game start?A: It starts in 20 minutes! There’s not much time left to get there.B: Don’t worry. Just take a taxi to the game. Maybe Dan is there already.A: Yeah, I guess that’s the best thing to do!Audio Track 2-2-17A: Hi, Ben.B: Hi, Lisa, How are you getting along? You look unhappy today.A: It’s nothing really. It’s just ... about my trip to Boston.B: You’re going on a trip to Boston? Sounds nice. Why are you so glum?A: Well I hate flying. That’s what is bothering me. Just thinking of airplane crashes makes me scared.B: Come on, Lisa. Airplanes are safe.A: Perhaps, but I’m still afraid.B: OK. I understand. Let me see ... I have a suggestion! Want to hear it?A: Go ahead.B: Why don’t you rent a car and drive to Boston?A: That’s a great idea!B: Yeah, and perhaps I could come with you! I have friends in Boston, and I could visit them, too. A: Sounds good.Audio Track 2-2-18A: Hi, Mike! It’s great to see you again! How’s it going?B: I’m fine. Thanks. How are you doing?A: Fine! Where are you living now?B: I’m living in Boston, attending Harvard University.A: Wow, so you’re still at university.B: Yeah, I’m doing my PhD. It’s taking ages to finish and it’s pretty stressful. How about you? A: Well, I’m a sales manager at an American company. It’s pretty exciting.B: I wish I were working already. I’m sick of studying.Video CourseVideo Track 2-2-1Dave: I get stressed very often because of school.Natalie: Sometimes at the office I get stressed, and when I do, I take a break and go for a walk. Dayanne: One of the things that really makes me happy is going to the beach.Alyssa: I don’t like to feel angry or sad or frustrated. I do like to feel happy and excited. WhenI’m angry, I like to be alone, I don’t like to be around other people.Agnes: I don’t like to be angry or stressed, because when I am, I eat all the time, and when I’m angry, I yell at everybody.Jennifer: When I have stress, I like to take my dog to the park and throw the ball or throw the Frisbee, and that relaxes me.Video Track 2-2-2Alyssa: I don’t like to feel angry or sad or frustrated. I do like to feel happy and excited. When I’m angry, I like to be alone. I don’t like to be around other people.Jennifer: When I have stress, I like to take my dog to the park and throw the ball or throw theFrisbee, and that relaxes me.Video Track 2-2-3Dennis: We have a special way of greeting our elders in the Philippines by taking their hand and kind of kissing it like this. And it’s called mano.Dayanne: In Brazil when you greet a friend you give them a big hug and sometimes you give them a kiss on the cheek and in some places you give two kisses and in some places three kisses. Miyuki: Bowing is a very polite gesture in Japan, but I often shock people when I stick my hands out to shake their hands because it’s not very common.Agnes: When you greet somebody in Senegal you shake hands for a long time or you can hug, too, and ask about him, and his family, and his friends, and it takes a while.Video Track 2-2-4Takeshi: OK, let’s begin. In Japan, you bow when you greet people ... like this. (bows)Claudia: (bows) That’s cool.Tara: (Tara enters) Hi! What are you two doing?Claudia: Takeshi is teaching me traditional Japanese greetings for my trip to Japan.Tara: Your trip to Japan? When?Claudia: I have a big meeting in Tokyo in July.Tara: Wow! That’s great.Claudia: I’m a little nervous about the whole trip, though.Takeshi: Why? There’s no need to be nervous.Claudia: I’m kind of worried about making mistakes. I don’t know anything about Japan.Tara: Don’t worry. Everything’s going to be fine.Takeshi: And you have a good teacher. Let’s see, what else? Oh, remember —always use two hands when you give a person your business card ... like this. (hands Claudia business card, she responds)Tara: (points to Claudia) Hey! That looks really good, Claudia. You’re a natural!Takeshi: And remember —never use your finger to point. That’s actually rude in a lot of countries.Tara: Really?Takeshi: Yep. Oh, and one more thing. In Japan, for luck, you jump three times and nod your head ... like this.Claudia: What?Takeshi: Yeah. Let’s try it, come on. Come on, Claudia, try it.Claudia: OK. (Claudia starts to jump and nod her head)Takeshi: Good.Claudia: Like this?Takeshi: (winks at Tara) Yup. (Tara and Takeshi laugh)Claudia: Hey! They don’t do that in Japan! You guys are joking. Oh!Takeshi: Come on Claudia! I only wanted to teach you a very important rule for traveling — relax! And have a little fun!Claudia: You’re right. Some teacher you are!Video Track 2-2-5Takeshi: OK, let’s begin. In Japan, you bow when you greet people ... like this. (bows)Claudia: (bows) That’s cool.Tara: (Tara enters) Hi! What are you two doing?Claudia: Takeshi is teaching me traditional Japanese greetings for my trip to Japan.Tara: Your trip to Japan? When?Claudia: I have a big meeting in Tokyo in July.Tara: Wow! That’s great.Video Track 2-2-6Claudia: I’m a little nervous about the whole trip, though.Takeshi: Why? There’s no need to be nervous.Claudia: I’m kind of worried about making mistakes. I don’t know anything about Japan.Tara: Don’t worry. Everything’s going to be fine.Video Track 2-2-7Takeshi: And you have a good teacher. Let’s see, what else? Oh, remember —always use two hands when you give a person your business card ... like this. (hands Claudia business card, she responds)Tara: (points to Claudia) Hey! That looks really good, Claudia. You’re a natural!Takeshi: And remember —never use your finger to point. That’s actually rude in a lot of countries.Tara: Really?Takeshi: Yep. Oh, and one more thing. In Japan, for luck, you jump three times and nod your head ... like this.Claudia: What?Takeshi: Yeah. Let’s try it, come on. Come on, Claudia, try it.Claudia: OK. (Claudia starts to jump and nod her head)Takeshi: Good.Claudia: Like this?Takeshi: (winks at Tara) Yup. (Tara and Takeshi laugh)Claudia: Hey! They don’t do that in Japan! You guys are joking. Oh!Takeshi: Come on Claudia! I only wanted to teach you a very important rule for traveling — relax! And have a little fun!Claudia: You’re right. Some teacher you are!。
Unit 2 What time do you go to school?Section A1b Listen and match the times with the actions. Draw lines from the clocks to the pictures.Interviewer: What time do you usually get up, Rick? Rick: Um, I usually get up at six thirty.Interviewer: And what time do you brush your teeth and take a shower?Rick: I brush my teeth and take a shower at six forty. Interviewer: Hmm. What time do you eat breakfast? Rick: Seven o’clock.Interviewer: And what time do you usually get dressed?Rick: I usually get dressed at seven twenty. Interviewer: And my last question. What time do you go to school?Rick: I usually go to school at seven thirty. Interviewer: Thank you.2a Listen to the conversation and complete the sentences.Interviewer: You have a big family, don’t you, Jim? Jim: Yes, I have two brothers and two sisters.Interviewer: Wow! How many showers do you have? Jim: We only have one shower.Interviewer: Is that difficult?Jim: No, because we have a shower schedule. My brother Bob takes a shower first at five thirty.Interviewer: Wow! That’s early!Jim: Yeah. Then my sister Mary takes a shower at five fifty. Next my brother Jack takes a showerat six fifteen. I take a shower at six thirty, mysister Anna at six forty-five…2b Listen again. Complete the shower schedulefor Jim’s family.Interviewer: You have a big family, don’t you, Jim? Jim: Yes, I have two brothers and two sisters.听录音,将时间和活动配对。
Unit 2 听力原文PartⅠBH—House agent W—Woman M—ManH: …right, if you’d just come this way.W: Thank you.M: Yes.H: Er…on the right here we have the…er…the bathroom, which as you can see is fully…fully fitted. If we just move forward now, we…er…come into the er…main … main bed-sitting room here. And…er…on the left here are dining room table and chairs.W: Oh yes.M: Yes.H: And er…straight ahead of us…um…foldaway double bed and mattress, which I think you’ll agree is quite a novel idea.M: Oh yes.H: And then…um…to…W: Behind the armchair.H: Yes, behind the armchair. To our right, um…in the corner there, a fitted wardrobe. And another one on my left here.W: On either side of the bed?H: Yes, that’s right. That’s right, so you can put all you…er…night attire or what … whatever jyou like in here.M: Yes, that’s good.H: (facing the door) Then, there…the…we have the sofa here…er…in front of the…um…the window.M: Oh, yes.H: Er…so there’s plenty of light coming through into the room and as you can see there’s a nice view through the windows there.W: No curtains, though.H: No curtains, but we’ve got roller blinds.W: Oh.H: Yes, they’re nice and straight forward. No problems about that—don’t have to wash them of course. And…um…on the left of the…er…sofa there, you can see nice coffee tables.H: If…if we move straight a … straight ahead, actually, into the …er… the kitchen you can see that um…on my left here we’ve got a washing machine, tumble dryer and …um…electric cooker…W: Oh yes.M: Mmm.H: All as you can see to the most modern designs. And there um…on the other side of the kitchen…um…refrigerator there in the…in the corner.M: Oh yeah, yes.W: Oh, what a nice little cubbyhole! Yes, very neat.H: Yes. Well…um… I don’t know whether you’ve got any questions. That’s it of course.W: Well, could…could we perhaps see the bathroom, because we…we didn’t see that?H: OK, yes, yes, Let’s…um…let’s go on out of here and…um…end up in the bathroom…CD—Dave R—RandallD: Hi Randall. (Hi.) Come on in.R: Uh, yeah, I stopped by to see if you were still looking for a roommate to share your house.D: Yep. I sure am. Ever since I cut back on my working hours to go to school, I’ve been really strapped for cash.R: Oh.D: Hey, let me show you the place. Uh, here’s the living room.R: Oh. It looks like you could use a new carpet…and those stains?D: Well, I’ve had a few problems with some former roommates. I know it needs to be cleaned, but I just don’t have the money to do it right now.R: Oh. And what about the kitchen?D: Right this way. Look. It’s completely furnished with all the latest appliances, except…R: What?D: Well, the refrigerator door is broken…a little bit…and it won’t shut all the way. It needs fixing, but don’t worry. I’ve just impoversihed by pushing a box against it to keep it shut.R: Hmm. Great.D: Ah. It isn’t that bad.R: Well how about the bathroom?D: Well…R: No, no. Don’t tell me. The toilet is clogged or the sink has a few leaks.D: No, those work fine, but, uh, the tile in the shower needs to be replaces, and the window needs fixing.R: Let me see. The tile…what? The window? Where’s the window pane?D: Well, that’s another slight problem. I’ve put up a piece of cardboard to keep out the (Hmmm) rain and snow, and if it gets a little cold, you can always turn up the heat. Well, you used to until the central heating went out. (Oh, boy.)R: Hey, I think I’ve seen enough. I can’t believe you’ve survived under these conditions.D: So what do you think? You really can’t beat a place like this for $450 a month. So it has its problems, but we can fix those.R: Uh, no thank you. I think I’ve seen enough.Part Ⅱ1. My dream house would be a canal boat. I’d like to wake up every morning and see the water. Erm, I’d paint it bright red, and it would have a little roof-garden for all my pot-plants.2. My ideal house would be modern, ermm, it would be made of bricks, and it would have white pillars outside the front door, and it would be detached…on yes, it would have a garage.3. My ideal home would be to live in a cottage in a small village by the sea. Er, somewhere like Cornwall, so it’s unspoilt and there are cliffs and trees around.4. I think if I could have any sort of house, I’d like one of those white-walled villas in Spain. (It’d) Be marvelous to be able to just fall out of bed and into the sea first thing in the morning. (It’d) Be absolutely great. All that heat. Marvelous.5. I’ve always wanted to live in a really big house in the country, a big family house with, er…at least two hundred years old, I think, with a big garden, and best of all I’d like to have a dry-stonewall around the garden. I’ve always lived dry-stone walls.6. D’you know, I may sound daft but what I’ve always wanted to do is live somewhere totally isolated, preferably somewhere enormous like a castle or something, you know, right out in…by the sea or even sort of in a little island, on an island, you know, out at sea, where you have to get there by a boat or something, where it’s cut off at high tide. I think it’d be really great. Questions1. According to the first speaker, in what color would her dream house be painted?2. Where would she put all her pot-plants?3. In the second speaker’s opinion, what would there be outside the front door of his ideal house?4. What would there be around the third speaker’s ideal home?5. When the fourth speaker got up in the morning, what would he do first?6. What is Spain famous for?7. According to the fifth speaker, what would she like to have around the garden of her dream house?8. How should one get to the last speaker’s ideal house?Part ⅢW—Wendy Stott H—House ownerW: Oh hello. (Hello.) My name’s Wendy Scott. Did the estate agent ring you and tell you I was coming?H: Oh yes, yes I was expecting you. Do come in. (Thank you.) Have you had the particulars and everything? Did the estate agent give you, you know, all the details?W: Oh yes. Yes I have, and I was rather interested; that was why I came round this afternoon. You seem to have decorated quite recently…H: Yes, oh, yes, it was decorated last year. Now this is the … this is the kitchen.W: Yes…er… What kitchen equipment are you leaving behind or are you going to take it all?H: Well, you know it rather depends on what I end up buying. I’ve got something in mind at the moment but as you know these things can take ages (Yes.) but the place I’m going to has no gas so I’ll probably be leaving this stove, this oven here.W: Is it…is it quite new? Have you had it long?H: Oh, no, not long. It’s about five or six years old. (I see.) I’ve found it very reliable but I shall be taking that fridge but you can see everything else. It’s a fully fitted kitchen.W: Yes, what about the dishwasher…um…is that a dishwasher under the sink?H: No, no, that’s a washing machine, I shall be taking that, yes, I will but there is plumbing for a washing machine. (Right.)W: Is the gas cooker the only gas appliance you’ve got?H: No, no, there is a gas fire but I don’t use it very much; it’s in the main room, the lounge.W: Oh. Right. That seems fine.H: Well, then across here if you’d like to come in with me, this is the sitting room. (Oh. Yes.) Well you can see for yourself it is really.W: Oh I like the windows, right down to the floor, that’s really nice…H: Yes, yes, they are nice. It’s got a very pleasant view and there’s a balcony you can sit out on in the summer. (Yes, it’s a nice view.) Yes, it is nice. Now then across here this is the smallest bedroom; (Yes.) there are three rooms, this is the smallest and it’s no more really than a box room but of course you can get a bed in.W: You could make it into a study. It would be more useful I think.H: Yes, well I think somebody else has got this room as a study. Then this…this is the second bedroom. (Yes.) As you can see it’s got a fitted cupboard and those shelves there they are also fitted.W: Have you got an airing cupboard anywhere?H: Oh. Yes, there’s one in the bathroom. I’ll show you that in a moment. (Oh right.) Now this is the third bedroom, this is the largest bedroom. (Oh.) Of course it’s got the wash basin, double fitted cupboard, plenty of space really, there, (Very nice.) and of course this room does take the double bed. Now…um…this is the bathroom. There’s the airing cupboard. (Is that the airing cupboard?) Yes, that’s right. It’s nice and warm in there; it’s rather small but I mean it is adequate, you know, and of course there is…there is the shower.W: Is that, did you put that in yourself or was it in with the flat?H: Oh, no. No that was in when the flat was built.W: Is it quite reliable? (Oh yes.) because I’ve had problems with a shower recently? (Yes, no I’ve never had problems with that. No. It’s really good.) Is it gas heated at the water point?H: No, that is electric. (Ah.)Statements:1. Wendy Stott knows nothing about the flat before she comes to have a look at it.2. The flat was decorated five or six years ago.3. The house owner has used the oven and the stove for about five or six years.4. The windows in the largest bedroom are right down to the floor.5. There is a balcony in the sitting-room.Part ⅥInterviewer: how important are property prices in the economy?Roy: In the UK, most people invest most of their money in their house. So property prices are extremely important.Interviewer: Mmm. What’s you view on the UK property market? Do you think prices are too high?Roy: Well, in recent years, prices have gone up…ten to twenty percent a year, um…in some years even more. But inflation has been just two or three percent a year. So I think it’s clear that, um…the bloom has to end.Interviewer: Mmm. The last property market crash, in the UK, was in the late 1980s, and it put the UK economy into a recession. Do you think the same thing will happen again.Roy: I don’t think prices will crash. The…the economic situation was different in the late 80s…interest rates rose quite fast just before property prices fell. Today the Bank of England is much more careful with… with changes in interest rates. The other important difference, I think, is that then unemployment was quite high. Today, it’s very low—about five percent. So I don’t think prices will crash, but it is possible they’ll fall a little. Or stay at the same level for a few years.Interviewer: Banks have lent people a lot of money in recent years. People have got big mortgages. Do you think there’ll be a problem? Will people have less money to spend in the future?Roy: Oh, certainly. Because the loan haven’t just been mortgages — people have also borrowed money to spend in the shops. So far, that’s helped the economy, because spending has been high. But at the end of the day, people will have to pay the money back. So I think we’ll see lowerconsumer spending over the next few years.PartⅤApartment manager: well, hi, Mr. Brown. How’s your apartment working out for you?Tenant: Well Mr. Nelson. That’s what I would like to talk to you about. (What?) Well, I want to talk to you about that noise! (Oh) You see. Would you mind talking to the tenant in 4B and ask him to keep his music down, especially after 10:00 o’clock at night?Apartment Manager: Ohhh. Who me?Tenant: Why yes. The music is blaring almost every night, and it should be your job as manager to take care of these things.Apartment Manager: Hey, I just collect the rent. Besides, the man living there is the owner’s son, and he’s a walking refrigerator. (Well . . .) Hey, I’ll see what I can do. Anything else?Tenant: Well, yes. Could you talk to the owners of the property next door about the pungent odor drifting this way.Apartment Manager: Well, the area is zoned for agricultural and livestock use, so there’s nothing much I can do about that.Tenant: Well, what about the . . . . That, that noise.Apartment Manager: What noise? I don’t hear anything.Tenant: There, there it is again.Apartment Manager: What noise?Tenant: That noise.Apartment Manager: Oh, that noise. I guess the military has resumed its exercises on the artillery range.Tenant: You have to be kidding. Can’t anything be done about it?Apartment Manager: Why certainly. I’ve protested this activity, and these weekly (Weekly!) activities should cease . . . within the next three to five years.Tenant: Hey, you never told me about these problems before I signed the rental agreement.。
Unit 2 Communication ProblemsSpeaking Different LanguagesJohn Gray[1] When Martians and Venusians first got together, they encountered many of the problems with relationships we have today. Because they recognized that they were different, they were able to solve these problems. One of the secrets of their success was good communication.[2] Ironically, they communicated well because they spoke different languages. When they had problems, they would just go to a translator for assistance. Everyone knew that people from Mars and people from Venus spoke different languages, so when there was a conflict they didn't start judging or fighting but instead pulled out their phrase dictionaries to understand each other more fully. If that didn't work they went to a translator for help.[3] You see, the Martian and Venusian languages had the same words but different meanings depending on the way they were used. Their expressions were similar, but they had different connotations or emotional emphasis. Misinterpreting each other was very easy. So when communication problems emerged, they assumed it was just one of those expected misunderstandings and that with a little assistance they would surely understand each other. They experienced a trust and acceptance that we rarely experience today.[4] Even today we still need translators. Men and women seldom mean the same things even when they use the same words. For example, when a woman says, “I feel like you never listen,” she does not expect the word “never” to be tak en literally. Using the word “never” is just a way of expressing the frustration she is feeling at the moment. It is not to be taken as if it were factual information.[5] To fully express their feelings, women would tend to exaggerate the factsa little bit for effect and use various superlatives, metaphors, and generalizations.Men mistakenly take these expressions literally. Because they misunderstand the intended meaning, they commonly react in an unsupportive manner. In the following chart ten complaints easily misinterpreted are listed, as well as how a man might respond unsupportively.Ten Common Complaints That Are Easily MisinterpretedWomen say things like this: Men respond like this:“We never go out.” “That's not true. We went out last week.”“Everyone ignores me.” “I'm sure some people notice you.”“I am so tired, I can't do anything.” “If you don't like your job, then quit.”“I want to forget everything.” “I don't think there's anything to forget.”“The house is always a mess.” “It's not always a mess.”“No one listens to me anymore.” “But I'm listening to you right now.”“Nothing is working.” “Are you saying it is my fault”“You don't love me anymore.” “Of course I do. That's why I'm here.”“We are always in a hurry.” “We are not. Friday we were relaxed.”“I want more romance.” “Are you saying I am not romantic”[6] You can see how a “literal” translation of a woman's words could easily mislead a man who is used to using speech as a means of conveying only facts and information. You can also see how a man's responses might lead to an argument. Unclear and unloving communication is the biggest problem in relationships. The number one complaint women have in relationships is: “I don't feel heard.”[7] Even this complaint is misunderstood and misinterpreted![8] A man's literal translation of “I don't feel heard” leads him to take the woman's complaint lightly. He thinks he has heard her if he can repeat what she has said. A correct translation of a woman saying “I don't feel heard” is:“I feel as though you don't fully understand what I really mean to say or care about how I feel. Would you show me that you are interested in what I have to say”[9] If a man really understood her complaint, then he would argue less and be able to respond more positively. When men and women are on the verge of arguing, they generally misunderstand each other. At such times, it is important to rethink or translate what they have heard.说着不同的语言1 当火星人和金星人最初相聚时,也遇到了我们目前存在的许多人际关系问题。
Unit 2Section One Part 1a.It’s on top of the bookcase.b.With milk, please.c.At five past one.d.At five past one.e.It’s on top of the bookcase.f.With milk, please.Part2 Ralph NaderRalph Nader is a man of few possessions. He owns very little and lives in a small apartment. He doesn't have a car or a TV set. He doesn't have many clothes and he doesn't care about money when he makes a lot of money, he gives it away. He doesn't smoke and he works from six in the morning until late at night, seven days a week: he is paying back to America his debt as a citizen.When he went to parties as a young man, people complained that all he talked about was the dangers of cars, and how bad car design caused the deaths of so many people each year. After he graduated from Harvard, he published an article entitled "Unsafe at Any Speed," which was about a car called Corvair. Later, he made a big attack on the car industry and showed how many deaths in car accidents were because of badly-made cars. He said new laws were needed to make cars safer. In 1966, because of Nader's work, a law was passed to make car safer.After this success, Nader became interested in something very different. This was the quality of meat and the amount of meat that is put into foods like sausages and hamburgers. A year later, in 1967, again because of Nader's work, a law was passed to ensure that products like sausages and hamburgers contained the right amount of meat. In 1968, three more laws were passed because of Nader's efforts. The first was to ensure the safety of gas pipelines -- these are the pipes that take gas across the country from one town to another. The second was to protect people from radiation --that is, the dangerous radiation which may leak from nuclear sources. The third was to ensure the proper standard of poultry -- that is, the chicken and turkey meat.Ralph Nader, now one of the most influential people in the United States, has set a wonderful example of what determined men and women can do to improve the quality of life in their country.Section 3RetellingAs Susan and her daughter Jenny walked around the park they were hounded by beggars. The girl was shocked when she saw a skeletal young beggar woman wrapped in a gray shawl*. Her eyes were sunken* and she held out a bony hand like she was receiving communion, As she did, her shawl fell away revealing a young child standing under it. Jenny just started throwing her money into that bony hand. Susan grabbed her before she could start taking off her jewelry, and the mother decided to have a talk with her about the beggars when they got back to the hotel.They boarded the return bus. They were stopped at a red light when Jenny stood straight up and screamed, “Mother!” Susan went to her window and she pointed to a taxi next to the bus. There, in air conditioned comfort, sat the beggar woman with her child next to her, eating an ice cream cone.Section 4College Costs in the U.S.A new report says the cost of studies at public colleges in the United States increased 14 percent this year. This is the biggest increase in tuition* in 30 years. But the study also found that the average student pays a lot less than the published costs of a college education, because of grants*. And it points out that American students received a record amount of financial aid last year.Students do not have to repay grants, unlike financial aid in the form of loans. About half of American college students receive grants. This means that education costs differ from student to student. The report is from the College Board. This is a non-profit membership group of schools and other educational organizations. One of its best-known jobs is to administer* college entrance tests.The College Board says tuition at two-year public colleges rose at the same rate as four-year schools. The College Board says the increases were mainly caused by cuts in state spending on education.But a congressman says colleges have increased their prices in both good and bad economic times. John Baehner of Ohio is chairman of the House Committee on Education and the Workforce. He says colleges do not want to talk about their decisions to spend money to build things like rock-climbing walls.The College Board collected information from 4,000 colleges and universities. It says the average total charge for students who live at a public college in their state is 10,600 dollars. While tuition rose 14 percent this year, housing and other costs increased at a lower rate.At a private college, total charges are almost 27,000 dollars. That is an increase of about six percent over last year.David Ward is president of the American Council on Education. His group represents colleges and universities. Mister Ward called the College Board findings bad news. But he says percentage increases in tuition do not tell the whole story. He says there was good news about grants and otherstudent aid.The College Board says financial aid for the last school year reached 105,000 million dollars. That amount was up sharply from the year before.My GrandfatherI opened the door. My Grandfather was in the front room. He was wearing the ceremonial beaded deerskin shirt which had belonged to his grandfather. “Welcome back,” he said.I embraced my parents warmly, letting go only when I saw my cousin Roger sprawled on the couch. His eyes were red and swollen. He’d lost w eight. His feet were an unsightly mass of blood and blisters, and he was moaning: “I made it, see. I made it. I’m a warrior.”My grandfather looked at me strangely. I was clean, obviously well-fed, and radiantly healthy. Myparents got the message. My uncle and aunt gazed at me with hostility.Finally my grandfather asked, “What did you eat to keep you so well?”I sucked in my breath and blurted* out the truth: “Hamburgers and milk shakes.”“Hamburgers!” my grandfather growled*.“Milk shakes!” Roger moaned.“You didn’t say we had to eat grasshoppers,” I said sheepishly.“Tell us all about your Ta-Na-E-Ka,” my grandfather commanded.I told them everything, from borrowing the five dollars, to Ernie’s kindness, to observing the beaver.“That’s not what I trained you for,” my grandfather said sadly.I stood up. “Grandfather, I learned that Ta-Na-E-Ka is important. I didn’t think so during training. I was scared stiff of it. I handled it my way. And I learned I had nothing to be afraid of. There’s no reason in 1947 to eat grasshoppers when you can eat a hamburger.”I was inwardly shocked at my own audacity*. “Grandfather, I’ll bet you never ate one of those rotten berries yourself.”Grandfather laughed!“Those berries –they are terrible,” Grandfather admitted. “I could never swallow them. I found a dead deer on the first day of my Ta-Na-E-Ka – shot by a soldier, probably – and he kept my belly full for the entire period of the test!”My grandfather called me to Roger. “You should have done what your cousin did. B ut I think you are more alert to what is happening to our people today than we are. I think you would have passed the test under any circumstances, in any time. Somehow, you know how to exist in a world that wasn’t made for Indians. I don’t think you’re going to have any trouble surviving.”Section 2Part 1Father: Well, whose fault do you think it is, then?Daughter: I don't know.Father: It couldn't be yours?Daughter: What? That I feel lonely because I haven't any friends there?Father: No, that you haven't got any friends.Daughter: But I've told you! They're not very friendly there. They never talk to me! They just leave me alone.Father: But why?Daughter: How should I know?Father: Isn't it possible it's because you're not very friendly towards them?Daughter: What do you mean?Father: Have you talked to them? Have you tried to make conversation?Daughter: I've told you! They're not interested in talking to me.Father: How do you know?Daughter: Because ... for example ... at lunch time, they all sit together in groups!Father: Yes, but why don't you sit with one of the groups?Daughter: Don't be silly. I couldn't. It would be awful!Father: why?Daughter: It just would. That's all.Father: How do you know?Daughter: I just do!Father: Well, you'll never make friends if you don't try, will you? I mean, you've got to meet them,too, at least half way.Daughter: It just wouldn't work!Father: You know what I think. I think you're just saying that because you're impatient. Daughter: Impatient? Me?Father: Yes, impatient. You always have been, ever since you were a child. If you don't get what you want immediately, you get depressed and you give up too easily!Daughter: Look, if you came with me some morning, you'd understand ...Father: You've only been there for four weeks. These things take time.Daughter: I know, but I still feel...Father: Listen, give them time to get to know you ... and give yourself time get to know them, and things will change. Believe me!Dialogue 2 GesturesNumber 1Woman: You know, a "nod" -- moving your head up and down -- means “yes” in most places, but not everywhere. Did you know that in Greece a nod means "no"?Man: It means "no" in Greece? I'm surprised.Number 2Man: I didn't know "raised eyebrows" means "yes" in Tonga. It means something very different in Peru.Woman: Yeah? What does it mean there?Man: Money. "Raised eyebrows" is a gesture for money in Peru.Woman: Hmm.Number 3Woman: Um, Alberto, you said that "tapping your head" means "I'm thinking" in Argentina.Man: That's right.Woman: You'd better be careful about using that gesture here in Canada. It means someone is crazy. Man: Oh, it means "crazy" in Canada? I didn't know that. I'll be careful.Number 4Man: You know, it's interesting that in the Netherlands, "tapping your elbow" means you can't depend on someone. In Colombia, they use the same gesture, but it has a different meaning. Woman: What does it mean in Colombia?Man: Well, it means someone is cheap. That person doesn't like to spend money.Woman: Hmm.Number 5Woman: Here's an interesting one. You know how "circling your head" means that a person's crazy? Man: Yeah.Woman: Guess what it means in the Netherlands.Man: The Netherlands? I have no idea.Woman: It means someone is calling on the telephone. You know, like dialing a phone.Man: That's interesting.Number 6Man: So "flicking your chin" means "go away" in Italy, rightWoman: Yes.Man: Guess what it means in Brazil.Woman: In Brazil? I don't know.Man: That's right.Woman: Huh?Man: In Brazil, "flicking your chin" means "I don't know."Woman: "I don't know" is the meaning?Man: Right.Number 7Woman: Well, everything is "thumbs up" for my trip to Nigeria. I've never been to Africa before. I'm really looking forward to it.Man: Ah, you'd better be careful with that expression in Nigeria.Woman: Huh?Man: Thumbs up. In Nigeria, it means ... um ... well, it has a very bad meaning. Don't use thatgesture. It will get you into a lot of trouble.Woman: Oh, thanks for telling me.Number 8Man: You said "tossing your head" means "come here" for Germans?Woman: That's right. But there are some other meanings. In India, it means "yes." But it has the opposite meaning in Italy. In Italy it means "no."Man: Hmm, "yes" in India, "no" in Italy. Isn't it interesting how the same thing can have such different meanings?Woman: It sure is.Part 2 PassageOne shouldn't always go by first impressions. In my hometown there lived a giant of a man with huge hands and a manner so fierce and unfriendly that he always sat alone in any public place. Yet to those who knew him, he was a kind and generous friend. In the same way one should never assume that somebody who looks inoffensive is always going to behave in an inoffensive manner.Recently my young brother, who works for a famous American airline, was reminded of this truth.The plane was overbooked and for once all the passengers turned up. So my brother had the difficult task of choosing three passengers and informing them that they couldn't travel on the flight in question*.Knowing that the young are generally impatient and often aggressive, my brother chose three elderly travellers, an English couple and a little old American lady.The English couple accepted the situation and went to have a drink while waiting for the next flight.Then my brother approached the American lady, whose name was Mrs Pepper, with a sad smile on his face, "Mrs Pepper? May I have a few words? I'm afraid we have a problem.""A problem? What do you mean, we have a problem, young man?"“Would you like to come into the office?” asked my brother,sensing that this was not going to be easy."Oh, very well, but only for a moment. I have a plane to catch, you know.""Er ... yes." My brother explained the position.The little lady looked at him with steely, blue eyes. "Youngman," she said. "I don't believe you are aware that you are talking to Mrs Katherine Pepper, widow of General Arnold Pepper, of the United States Army Air Force and I'd like to inform you, further, that the President of your airline was a personal friend of the General's. In the circumstances I'd advise you to sort this out right away, otherwise you're going to be in a lot of trouble. Do I make myself clear?"Part 3News ltem 1The simultaneous* bombings of three underground trains and a double-decker bus in London three years ago are imprinted* on the minds of many people in Britain.But our memories of the attacks are unreliable, according to a study from Portsmouth University. 40% of British students questioned about the events remembered seeing CCTV footage* of the bus bomb - footage which never existed. A further 28% claimed to have seen a non-existent computerized reconstruction.Some even recalled specific details of the attacks, which none of them witnessed."Memories are not like videotape you can rewind and replay for perfect recall," said lead researcher James Ost. "Because of this, they are not reliable enough to form the basis of legal decisions."News Item 2China begins three days of mourning for earthquake victims in Sichuan province, with a three-minute silence and half-mast flags.For three minutes a collective wail * was heard across the town of Beichuan as raid sirens* and car horns sounded the exact time when the earthquake hit China one week ago. Workers here laid wreaths* outside the town's school. At 2:28 in the afternoon, last Monday, it was engulfed* in a landslide*, hundreds of children died.To the side of the mourners, bodies lay waiting to be buried. Rescue work has resumed and two women were found alive here this morning, but these glimmer of hope are increasingly rare. The aftershocks* continue.News item 3Indonesia is expected to announce stronger security measures Wednesday after a deadly bombing in Jakarta. At least 13 people were killed when a car bomb exploded near a hotel. 149 people were injured. The hotel is operated by a United States company. The governor of Jakarta said it was very likely that the bomber was killed in the attack. Indonesian President Megawati Sukarnoputri visited the damaged hotel. Buildings nearby also were damaged. The explosion comes 2 days before an Indonesian court decides the first case connected to the deadly bombings last year in Bali*. Those attacks killed 202 people.。
a humorous story or joke. Sexual and ethnic humor, however, are not worth the effects that the joke may have on your total image. People may be offended, which in turn reflects poor judgment on your part and may encourage them to think less of you.Five, don't interrupt. People hate being interrupted. Fight the impulse to interrupt and give the person you're talking to the time they need to complete what they're saying to you.Six, be enthusiastic and upbeat (cheerful). Don't be afraid to show enthusiasm. It allows the other person to feel that you're interested in what they're saying to you.Seven, be flexible in your point of view. Try to be as open as possible, and try to see things from the other person's point of view.If you started a conversation with another person, and you're having difficulty ending it, there are several signals you can send to the other person that will bring the conversation to its close without hurting anyone's feelings. Breaking eye contact is a discreet signal that the conversation is about to end.Another way to signal is to use transition words like well, or at any rate. You may want to recap all that was said. Whatever you do, don't lie to the other person. If you are not interested in talking to them again, don't mention the possibility of a future meeting just to be polite. That's hypocritical. Instead, you may want to say, "Nice meeting you〞. And then, leave.Finally, be sure to give the other person a good, firm handshake. The final impression you make can be just as important as the initial one you made.。
2-1-BWhy Don't You Join Me at the Gym Sometime?Peter: Hi, Laura. Where are you heading with that big bag?Laura: Hi, Peter. I'm off to the gym. I've got to stay in shape, you known. I try to go three times a week, but I'm busy so I can't always make it.Peter: I know more women who work out than men. What's the main reason you work out? For your health, or to look good?Laura: To be honest, for both. With women, good looks are always a very important consideration.Peter: If they were honest, most men who work out would admit that they also do it to look better, and not merely for health reasons.Laura: How about you? Do you get any regular exercise?Peter: I do a lot of walking, for exercise and enjoyment -- sometimes ten to twenty kilometers at a time -- but I never go to the gym like you do.Laura: Well, walking is good exercise. How about sports?Peter: Not since my school days. I used to love playing baseball, but it's impossible to get enough people together for a game now. Mostly I just watch sports on TV.Laura: I play tennis fairly regularly with my friends, and sometimes go swimming and cycling by myself.Peter: Oh, I forgot about that. I go cycling sometimes too. And I often go swimming on vacation, but only recreational swimming.Laura: Why don't you join me at the gym sometime? I can get you a guest pass.Peter: Well, maybe someday, but I'm pretty lazy about things like that.2-1-CWatching a GameAlan: Going to the football game today, Betty?Betty: No, but I'll be watching it on television with some friends.Alan: Weren't you able to get any tickets?Betty: I didn't try. I really don't go to games so often.Alan: But don't you enjoy going? Don't you find it exciting to be part of the crowd?Betty: Oh sure, nothing beats the atmosphere at a sporting event: the cheering, all that energy. But sometimes it's just too inconvenient getting into and out of the stadium before and after the game. And if you watch the game with friends, or at a bar or restaurant ...Alan: ... you've basically created your own crowd.Betty: That's right. Another reason why I like to watch sports on television is that I simply find it easier to follow the action on TV.Alan: Yeah, sometimes it is a little difficult to keep track of the ball when you're sitting in the stands.Betty: Especially when your seats are high up in the grandstand, and far from the field.Alan: It's like you're watching from an airplane, sometimes.Betty: Also good sports commentators on television can add to your understanding and enjoyment of the game.Alan: After listening to you I'm starting to wonder how they are able to sell any tickets to these games!2-2-BDid You Hear the Weather Forecast?Alan: Oh, look at the sky, Michelle! It's starting to get cloudy.Michelle: I see it. I hope it doesn't rain. I thought it was going to be a fine day today.Alan: That's certainly what the department was hoping for when they chose today as the date for the annual picnic. Michelle: You can't have a picnic without good weather. You need sunshine for all the eating and games and entertainment.Alan: Yeah, sunshine -- but not too much! Do you remember last year?Michelle: I sure do. It was so hot all we did was look for shade, look for ways to escape from the sun.Alan: And no one wanted to participate in any of the planned activities. All we wanted was cold drinks. And then dozed off.Michelle: If there had just been the tiniest breeze to cool us off...Alan: But there wasn't. Just that burning sun, without a cloud in the sky, and the temperature just seemed to climb higher and higher.Michelle Well, we don't have that problem this year, apparently. Alan, did you hear the weather forecast? Is it supposed to rain?Alan: I don't know. I didn't catch the weather report. But maybe if it rains, it will only be a short shower which cools things off a little. That might not be bad.2-2-CA ThunderstormLili: Look, Betty, the sky has turned completely black!Betty: Oh, wow. A big thunderstorm is coming. But I guess it won't last long.Lili: Yeah, maybe for about twenty minutes or so it's going to seem like it's the end of the world. And then the sun will come out again.Betty: I like storms like this. Summer is dramatic. What do you think, Lili?Lili: Yes, these storms do come quite suddenly in the summer. I often seem to get caught without an umbrella.Betty: But it's not so terribly getting caught in the rain occasionally in the summer. Now if you got all wet during a cold, dreary winter day -- that really would be horrible.Lili: True. Ah, it's starting to rain now. Here it comes. Yes, it's starting to pour.Betty: Here comes the lightning and thunder too.Lili: At least it's supposed to clear up later this afternoon, and to be fine this evening.Betty: That's good, because I'm going to meet some friends tonight.Lili: Well, most likely you will have a very pleasant evening, because this storm should take some of the humidity from the air.Betty: Yes, I must admit that these Chinese summers are very humid.Lili: More humid than in the US?Betty: Well, I can't speak about the whole country. But as far as New York goes, I'd say that the weather here in Shanghai tends to be hotter and more humid.Lili: But I think our winters are milder.Betty: Yes, I'm sure they are. We probably also get more snow in New York than you do here.2-3-BWhat about Dining Out?Peter: Hi, Kate.Kate: Hi, Peter. How have you been?Peter: Oh, OK, I guess. And you?Kate: Not too bad. We haven't seen each other for a while, have we?Peter: No, we haven't. So that makes me ask... Do you have any plans for this Saturday?Kate: No, not yet, I don't think so. Why?Peter: What do you think about getting together and going out to dinner this weekend?Kate: That would be great. Do you have any particular place in mind?Peter: Well, I think I'd like to eat something that's not too heavy. I've been eating a little too much lately.Kate: Me too.Peter: I love Italian food, but maybe we should skip that this time. They always seem to serve so much food in Italian restaurants, and you end up eating more than you wanted to.Kate: Chinese food would be good.Peter: Yes, or maybe some Japanese sushi. That style uses a lot of natural flavors, and not much oil or cream or heavy sauces.Kate: Yes, either of those choices would be good. Let's just meet on Saturday night, and decide then where to eat. Peter: That's fine by me.2-3-CEating OutA: Well, here we are -- not too crowded.B: Great! Let's order quickly so we can chat a little.A: OK. What are you in the mood for?B: Something light. I went out for pizza at lunch and I'm still full.A: There are three salads. Or you could have soup and a sandwich.B: What are you having? A hamburger, I suppose.A: No, actually I ate out last night too, but we had fast food at McDonald's, then a late snack at Kentucky Fried Chicken. B: Oh, dear. Well, maybe you should have the chicken salad.A: Yes, I think so. Look, the daily special is spaghetti. That sounds good.B: Oh, the prices are great, too. I'll have that as well.A: Now let's decide on drinks.B: I'll just have coffee and a glass of iced water.A: Italian food needs red wine. you know.B: But we have to go back to work.A: OK, a Coke then.B: Here comes the waitress. Let me order first.2-4-BGoing to See the DoctorD: So what's your trouble?P: Well, doctor, I haven't been feeling well lately. My biggest problem is that I'm having trouble sleeping.D: Have you tried any of the sleeping medications available?P: I've tried one or two, but they don't seem to help.D: How long have you had this problem?P: Three or four months -- it's been rather a long time now.D: Are you suffering from an unusual level of stress in your life lately?P: Not more than usual. My biggest worry is the fact I can't sleep.D: Well, some people don't need as much sleep as others.P: But I feel tired all day, so it is a problem for me.D: Have you been experiencing any other symptoms?P: I've also had a lot of indigestion lately.D: Well, you are a little overweight, aren't you?P: Yes. And I've gained about seven kilograms this past year.D: You really should try to lose at least that extra weight. Do you get much exercise?P: No, not very much.D: Physical activity is very important.P: So what do you recommend, doctor?D: I will give you some medication for your insomnia and your indigestion. But I also recommend that you begin a regular exercise program.P: But I have neither the time nor the money to go to a gym.D: You don't need to go to a gym. A simple walking program would be very beneficial for you. I think you'll find that diet and exercise will be very helpful in taking care of your recent complaints.2-4-C Eating ApplesYou probably know a famous saying about the importance of eating apples. It is, "An apple a day keeps the doctor away.Now, a new American study shows eating apples may help fight cancer, too. Research scientists at Cornell University in New York say a combination of chemicals found in apples is important for good health. The study shows that the combination of chemicals plays an important part in anti-cancer activity.The scientists say the chemicals are in both the skin and the flesh of apples. Results of the study were reported in the publication Nature. The Cornell researchers studied the chemicals, or extracts, taken from the skin and flesh of red apples grown in New York State. They studied the effectiveness of the apple extracts in fighting cancer.The researchers treated colon (结肠) cancer cells with fifty milligrams of apple extract (苹果汁). Extracts from the apple skin reduced the growth of cancer cells by forty-three percent. Extracts from the fruit's flesh reduced the growth of cancer cells by twenty-nine percent.The researchers also treated human liver (肝) cancer cells with apple extract. Extracts from the apple skin reduced the growth of those cells by fifty-seven percent. Extracts from the fleshy part of the apple reduced the cancer cells by forty percent.Lead researcher Liu Ruihai said scientists have long known that apples are good for human health. He says some scientists are interested in testing single vitamins or other substances to see if they alone fight disease. He says his study shows no single substance works alone to reduce cancer. Instead, the combination of chemicals in apples is effective and eating fruit and vegetables is better than taking extra vitamin pills.2-5-BBackground MusicBackground music may seem harmless, but it can have a powerful effect on those who hear it. Recorded background music first found its way into factories, shops and restaurants in the USA. Very soon it spread to other parts of the world. Now it is becoming difficult to go shopping or eat a meal without listening to music.To begin with, background music was intended simply to create a soothing atmosphere. Recently, however, it's becoming a big business. An American marketing expert has shown that music can boost sales or increase factory production by as much as a third.But it has to be the light music. Lively music has no effect at all on sales. Slow music can increase receipts by 34%. This is probably because shoppers slow down and have more opportunity to spot items they would like to buy. Yet, slow music isn't always the answer. The expert found that in restaurants slow music meant customers took longer to eat their meals, which reduced overall sales. So restaurant owners might be well advised to play faster music to keep the customers moving -- unless, of course, the resulting indigestion leads to complaints.2-5-CCeline DionCeline Dion is the youngest of 14 children in a working-class family in Quebec, Canada. Her parents, who both loved music, encouraged her to develop her musical talent. At 12, Celine had composed the song "It Was Only a Dream". Her mother and brother helped her to make a recording of that song and sent it off to an address they found on an album of a popular French singer. The address was that of Rene Angelil, who became her first conquest, but there would be millions more.Celine's rise from a teenage singer to a pop superstar has been steady, but not without difficulties. Record companies were at first less enthusiastic about investing in a teenager than Angelil, who mortgaged his own home to pay for her first album. But her first two albums won a great success. And by 1983 she became the first Canadian ever to have a gold record in France.In 1990, Celine made her first English language record with Unison but her real breakthrough in America came when she was selected by Disney to sing the theme song of Beauty and the Beast. The song went to No. 1 on the chart and won both a Grammy and an Academy award. In 1996 she performed at the opening ceremonies of the 1996 Atlanta Olympic Games and in 1997, she recorded the theme song for Titanic, and her name became synonymous with the enormously successful film.Celine Dion's favorite theme is love. She sings the depth and the power of love in a great many of her hits such as "Love Can Move Mountains", "Because You Loved Me", "The Power of Love" and, of course, the theme song of Titanic, "My Heart Will Go On".2-6-BWho Is to Be Promoted?(The Personnel Department is having a meeting. Joan Black is the chairperson of the meeting. )Joan: I think John Jeffrey's already been with the company for 20 years. Surely he's not still expecting promotion. Do you agree, Peter?Peter: Well. in my opinion, John's always shown great loyalty to the company. It's time this was rewarded. What do you think, Clive?Clive: It's not just a question of loyalty. Would he be any good at the job? He would need to manage a small team -- he's got no experience of that yet.Peter: He never will have any experience unless we give him a chance!Joan: We can't afford to be sentimental. I don't think he's the man for the job. He's always been a follower, not a leader.Let's move on to the other candidates. Rita Hayden has already shown great personnel management skill, I feel, even if she's ...Peter: Oh, come on, Joan! Rita's still learning her trade! We can't afford to take a risk with someone so inexperienced. Clive: I agree with Peter. I favor Susan Palmer. She's got a lot of experience. She's already worked in the department on other occasions so she knows the ropes and she's ...Joan: But Susan's always struck me as a bit cautious. We need someone dynamic for this job.Peter: I'd agree with Clive. I think Susan Palmer would do a good job. Maybe she's a bit cautious but she's solid, reliable... We need those qualities too.Joan: Well, if you're both so sure, I suppose I'll have to agree. Still, we'll wait a week before confirming it just in case anyother applicants put their names forward.2-6-CA Good SalesmanMr Stevenson was the owner of a general appliance store. He had seen many newly-weds coming into his store to shop for their first refrigerator, washer and dryer, and air-conditioner. Pen and pencil in hand, they would ask him a lot of questions about price, features and after-sale services, but they would usually walk away at the end of their inquiry.The other day a young couple came into his store. They asked him all the usual questions and he answered all of them patiently. But when he suggested an order at the end, they replied firmly, "We'll have to look around places first."Although feeling a bit disappointed, Mr Stevenson did not show it. Instead, he smiled, moved closer and said, "I know you will go to Discount Dan to look at the price tags. That's perfectly understandable. I do the same. In fact, they sell the same stuff as we do. But if you buy things there, there is something you will not get. And that is me. I come with everything I sell. I've been in the business for thirty years and in a few years' time I'm going to give my store to my daughter and son-in-law. I hope they will carry on the family business. I stand behind everything I sell and I will make sure that you will never regret buying things from me."After this short speech Mr Stevenson offered the young couple some ice cream to thank them for their interest.Impressed by his honesty and sincerity, the young couple decided to place an order.2-7-BFashion -- Image or Reality?Why do people spend so much money on fashion? Do they want to create an image or make sure they are not old-fashioned? Do people really judge each other by the clothes they wear? The billion-dollar fashion industry certainly tries to convince consumers that such judgements are made.Unfortunately, they may be right. A recent study using elementary school students was interesting. They said that people wearing Calvin Klein designer jeans were more handsome and successful than those wearing Wranglers. Levi-wearers were seen as sporty, fashionable and fun! Obviously we learn early that "Clothes make the man." In other words, clothes show age, outlook, status and income. However, clothes that look great on professional models may look terrible on the average buyer.Although beautiful clothes don't help physically, they are important for social and psychological effects. Expensive clothes can make the wearer feel like part of the high status group that sets taste and style. So you are buying an image of success. You may really live a routine life, waking up in the morning feeling dull and ordinary. But when you dress in these expensive clothes, your mood brightens. You feel good, ready to face another day with energy. Sound crazy? People who love clothes say it's true.Of course, a lot of people don't like high fashion. They'd rather spend their money on something practical. Which would you prefer -- the image or the reality?2-7-CPlatform ShoesIf you have been thinking that platform shoes are the newest fashion trend on the planet, then it is about time you found out something about these height boosters. Not only were they wildly popular during the noisy disco days of the 1970's, but they were also all the rage during the late 1400's to 1600's.The platform shoes that were the sign of high fashion in the 1600's were more practical than today's style symbols. They were worn over delicate shoes to protect them from getting dirty when walking in muddy or dusty streets.After going out of fashion in the 1600's, platforms returned to the style scene in the 1930's when designers such as Salvatore Ferragamo began breaking the rules of fashion. They re-emerged again towards the end of the 1960's and by1975 were so common that men were also trying to balance on their massive heels.No matter how fashionable platforms are, they also have a reputation for creating problems. It is very easy to twist your ankle while wearing platforms and the damage this can do to your foot can be serious. In Japan, they have also brought about traffic problems as women wearing them while driving have been unable to brake quickly enough and as a result caused accidents!2-8-BLottery WinnersDo you dream of winning the lottery? So have millions of other people. Every day, millions of Americans buy lottery tickets. They are hoping to win $100,000, $1,000,000 or more. What happens after you win the lottery?When you win a million dollars, you don't receive a check for the total amount. You receive $50, 000 a year for twenty years. Also, you must pay taxes. After taxes, you receive from $25,000 to $40,000 a year for twenty years. This is a lot of extra spending money.What have some people done with their money? Let's look at three past winners.Lisa K wanted to be an artist, but she didn't have enough money to go to art school. She was working at a job she didn't enjoy. In August, Lisa bought one ticket and won two million dollars. She quit her job three weeks later and is now attending art school.Mark L was a car salesman. He worked seven days a week and had little time for family life. After he won the lottery, he quit working. Now he spends his time bowling, working in the garden, and fixing things in his house. But, he's bored. He doesn't want to sell cars again, but he isn't sure what he wants to do with his life.Jack B is one of the small number of winners who did not quit his job. Jack still teaches at a school near his home. But now he and his wife take their children on an interesting vacation every year. And they don't worry about sending their children to college. They say that money brings security and gives a person opportunities, but it doesn't bring happiness.2-8-CAn Abandoned Newborn BabyA healthy newborn girl was discovered in Central Park yesterday morning. The baby was abandoned on the top of a rock shortly before dawn after the mother gave birth to her there.The police said that the baby was healthy and weighed 7 pounds. Now they were searching for the mother. A policeman said that they had never had anything like this before. They really didn't get babies left in the park. But they were just happy the baby was all right.The police rushed the baby to a nearby hospital. Fortunately she was OK. The police believed the baby was born less than half an hour before she was discovered. They also believed judging from the amount of blood found on the rock, that the mother might have given birth there. It was 70 degrees when the baby was found.Detectives were investigating whether the mother was a homeless woman who called a baby rescue hotline early yesterday. The head of Hope Foundation said that his hotline received a call about 5:30 a.m. from a young homeless woman in Manhattan. The caller asked, "How do I get rid of my baby?" She was apparently in labor. Then she was told to go to either a hospital or a fire station. But the woman was afraid she would be recognized there. The head also said that the woman wouldn't even tell him where he could possibly meet her since they had two teams that could help with the delivery, if necessary.2-9-BA Belated PostcardA postcard carrying a George V stamp has mysteriously arrived at its destination at least 63 years after it was firstposted.The card was sent to a baker named Richard Price of South Wales, before the outbreak of the Second World War. it was delivered to a van hire company last week, which is the current owner of the High Street house formerly used by the baker. After an appeal in the local newspaper to discover who the Mr. Richard Price of the address really was, a puzzled Mrs. Meyrick came forward.Pam Meyrick, who is 66 years old, is a granddaughter of the baker. She couldn't believe her eyes when she saw the address and the name. "My grandfather died in 1970 at the age of 92," she said. "The card carries a halfpenny stamp with George V's head on it. I just don't know how it was delivered. Seeing his name brings it all back to me. But it baffled me to understand where the card, which is in mint condition, has been all this time." She said that the unexplained postcard will become a treasured keepsake to her and her family.The card was sent from Birmingham by a salesman for a fruit essence maker. On the card it says: "Our Mr. Gwyn Thomas will have the pleasure of waiting upon you in a few days."A spokeswoman for the Royal Mail said it was unlikely that the postcard was delivered by a postman. "There is a slim chance it could have slipped through the system but I don't think the postman would have missed the stamp," she said. "We'll certainly look into the matter."2-9-CA Broken TubeOne morning I was sitting in a junior college classroom listening to a sociology professor explain why he thought corporal punishment for disobedient children was a great idea. He suggested that "bad" children should be offered the opportunity to choose the instrument of punishment for themselves, from a selection of belts, switches, and sticks. I couldn't believe my ears at this. I was so angry that without thinking, I raised my hand and asked the professor if he beat his wife as well as he beat his children. A tense silence swept through the classroom at that moment. The professor and I were glaring at each other. Both of us were speechless and shaking with rage. We were all waiting for something to snap. But before either of us could react to the horrible situation, the light in the enclosed ceiling box directly over my head shattered. Broken but untouched! You could see fragments of glass lying on the plastic window of the box. Everybody jumped at the little explosion. And startle turned immediately to laughter. The spell of anger was broken. And the professor finished his lecture and sent us all home early. The event was never discussed in class.2-10-BSurviving a Plane CrashThree months ago I flew to Burma with my boyfriend, Johan. The plane was a small one and our seats were near the back. The sky looked very black as we took off, and throughout the flight, we kept our seat belts fastened. Twenty minutes later we flew into a terrible storm. The plane rolled and shook in the wind. We were both very frightened. I couldn't remember anything after that until I opened my eyes. I didn't know where I was. Slowly I realized that the plane had crashed. I was in terrible pain and I couldn't move. "Johan," I called, but he didn't reply. It was dark, but I knew that he wasn't in his seat. I heard groans and I worked out that possibly six other people were still alive. When daylight came, I could see all the bodies around me. Johan was on the other side of the aisle, but I knew that he was dead.After a day or two the other voices stopped and I was alone. But the rescuers didn't come. "They must be on their way," I told myself. I didn't know that we were in a swamp in the middle of a jungle and that the helicopters couldn't fly in the heavy rain. Outside the window the flood water was slowly going up. But that water saved my life. I managed to stay alive by drinking that dirty water. At night the mosquitoes came. I was out of consciousness because of pain and hunger. Then I heard voices. I pushed my hand out of the window and amazingly someone grabbed it. The rescue team had arrived ... nine days after the crash.2-10-CMount St. HelensMost volcanoes are quiet. They rest peacefully for hundreds of years. No one pays much attention to them.Mount St. Helens was one of these volcanoes. Until 1980, it was a beautiful recreation area. Its last eruption had been 123 years ago. No one was worried about another one. Then, in March 1980, Mount St. Helens began to make noises. At first, there were tremors. Then, small eruptions occurred. Some residents left immediately. Others felt there was no danger.But on the morning of May 18, 1980, the mountain blew its top. With the power of twenty-five atomic bombs, Mount St. Helens exploded. Clouds of dust and ash rose more than twelve miles into the sky. Rocks and mud crashed down the slopes.Unfortunately, many people were still living, camping, or working in the area. Over forty people lost their lives. Others were rescued.Robert Baker was fishing with his family when the explosion occurred. He reported that the morning of May 18 was strange. No birds were singing. The air was still. Then, he saw a large black cloud coming down toward them. In minutes, day turned into night. He called his family to their van and they started on the slow dark ride away from the mountain. All the time, hot ash was raining on them.But other people were not so lucky. David Johnston, a volcano expert, was standing near the summit of the mountain. At 8:31 a. m. , he radioed, "This is it!" He was never heard from again.Mount St. Helens is peaceful now. But its slopes are empty. It will be many years before fish, plants, and trees will again live on the mountain.。
ugging, and so on. These convey or show messages-----particularly how intimate we feel----and their meaning can vary a lot between cultures. Hands touching in one culture may be an act of great intimacy, whereas in another. . . simply a sign of friendship.So those are Porter's static features. Let's now look at his dynamic features. These are basically things like facial expressions, gestures, eye contact, and uh, body movements. Facial expressions, then... these continually change during a conversation, and participants constantly watch and respond to each other's expressions. These expressions usually communicate the emotions and attitudes of the speaker. In some communication studies, it's been estimated that facial expressions provide 55 percent of the meaning of a message; vocal cues, such as, pitch and volume, provide 38 percent; and verbal cues only 7 percent. So, a person's expressions seem to be a better indicator of his meaning than words, which play a minimal part.OK, now where are we? Oh. We're looking at Porter's dynamic features of communication. Next we come to gestures. You know, one of the most important parts of gesturing, hand movements, is one of those least understood by scientists. Most are not universal, and as we all know, the same gesture can have different meanings in different countries. Here in the U. S. we make a circle with our thumb and first finger and it means "OK.." In Japan, however, it means "money," and in South America it has a sexual meaning. We have to be very careful about what our bodies are saying. . . especially when in a different culture.Now Let’s move on to eye contact. Eye contact is a very powerful form of nonverbal communication. One thing about eye contact that is generally agreed on is that someone with higher status usually maintains eye contact longer if he's talking to someone of lower status. In other words, he stares. Anything else you think a direct stare indicates?Student: Determination. . . uh. . . openness.Teacher: Exactly, and it creates a feeling of trust. And looking downward?Student: That shows dishonesty, guilt.. . . uh. . .Teacher: Yes, they do, but also modesty, in some cases. And eyes rolled upwards suggest tiredness. I don't see any of that right now. I m glad to say! And the last, the fourth item is body movement. You know, it's interesting that a lot of the work on nonverbal communication has been done for corporations. They want to improve their employees' performance. So for example, if you lean forward in an interview, this might suggest you're energetic, somebody prepared to make major changes. If you hold yourself at your tallest, uh, this suggests you're probably a presenter, and good at selling yourself or the organization. And with side-to-side movements, if you take up a lot of space while talking by moving your arms a lot, you're seen as a good informer and listener, so you're desirable to the company. See?So to finish up, here are five things that differentiate verbal and nonverbal communication. I'd like you to note them down. First, while spoken languages differ from country to country, emotions are communicated in much the same nonverbal way throughout the world. Second, although we know a lot about the grammar of spoken language, we still don't know very much about the "grammar" of NVC. Third, we don't have any dictionaries for NVC. If you go to a foreign country and somebody makes a hand gesture you don't understand, there's no dictionary to help you. And fourth, we can ask for repetition or clarification of what somebody has said, but it's practically impossible to ask, "Could you repeat that smile?" or "What does that facial expression mean?" We have to understand nonverbal communication the first time around. And finally, we can hide our true feelings with spoken language, but it's more difficult with NVC. We can't juststop ourselves from turning red. or slow down our heartbeat, right? So whether we like it or not, body language can't lie----although I'll bet there are times we all wish it could.So in conclusion then, nonverbal communication is an integral part of communication. OK, now let's quickly get into groups and talk about some of the differences I've just mentioned. This is what I want you to do. Just pull your chairs around. . .。
Unit 1Scene Description: Dave and Rich are working behind the counter at the Rock Cafe,Dave is delivering orders to customers. Emi is now at the counter, speaking with Dave. Listening ScriptDave: Here you go. A half-caf, halfdecaf, low-fat latte. Enjoy! Next,please.Emi: Hi,Dave.Dave: Oh, hi, Emi. What can I get for you?Emi: I’d like a tuna fish sandwich.Dave: For here, or to go?Emi: For here.Dave: Sure. What kind of bread would you like?Emi: Bread? Whole wheat, I guess.Dave: Sorry, we don’t have any whole wheat. How about white or rye?Emi: White is fine.Dave: Would you like a slice of tomato or lettuce on it?Emi: Um. Tomato or lettuce? Just lettuce, no tomato.Dave: Would you like mustard or mayo?Emi: Dave, look, I don’t really care. Just give me a tuna fish sandwich!Dave: Sure. One tuna fish sandwich. Coming right up! Dave: Anything to drink with that?Emi: Maybe some iced tea.Dave: With ice?Emi: Of course!Dave: Sure. Large ,medium, or small?Emi: Small.Dave: Regular or decaf?Emi: Regular or decaf? You have decaf tea? Dave: Emi, there’s alwa ys a choice, didn’t you know that Emi: OK, Dave. Regular.Dave: With sugar or sweetener?Emi: Dave, cut it out! Why are there so many choices?Unit 2Scene Description: Ana enters the office coffee room; Chris is seated at a table. She sits down to speak with him.Listening ScriptAna: Hi, Chris. How was your weekend?Chris: Boring. I was at home all weekend. How about you?Ana: You know me. I’m never home on weekends!Chris: Where were you?Ana: I was in L.A. on Saturday and Sunday.Chris: Where?Ana: Los Angeles.Chris: Oh, wow! What did you do?Ana: We did a bunch of tourist stuff-shopping beach, movie studios.Chris: Ah. Did you have a good time?Ana: Oh, yeah, it was great. But I spent way too much money.Chris: Who...who did you go with?Ana: Emi and Sam.Chris: Oh. How did you get there?Ana: We flew.Chris: Wasn’t that expensive?Ana: No. It was really cheap. Sam had these great discount coupons.Chris: Where did you guys stay?Ana: Oh, Sam has a brother in L.A. We stayed at his place.Chris: Ah. Wasn’t that ...crowedAna: No. It was a lot of fun. You know, Chris, you ought to come with us next time. Chris: Hmm. Maybe.Unit 3Scene Description: Frankie is seated at his computer in his room; Laura enters. Frankie has some problems with using the math program, and his mum helps him by giving instructions. Listening ScriptLaura: Hi, Frankie. What are you doing?Frankie: Homework.Laura: Need any help?Frankie: Uh, yeah. Can you show me how to use this math program?Laura: Sure...Just type the numbers in Column 1.Frankie: OK. Do I have to hit “return”Laura: Right. You have to hit “return”after ea number. OK, oops…careflly do it carefully. Good! Frankie: Cool. OK, now how do I add them?Laura: Next, you need to highlight the numbers---and now you have to click on “add”Frankie: And that’s the answer?Laura: That’s it. Pretty cool, huh?Frankie: Wow. That’s easy. You don!ˉt have to think. I love it.Laura: Yeah, computers are great---but you have to learn how to add numbers the real way.Frankie: The real way? This is the real way.Laura: Well, you know what I mean. You have to learn how to add without a computer. Frankie: Why do I have to learn that?Laura: That’s a good question. It!ˉs importantFrankie: But why?Laura: Believe it or not, Frankie, you won!ˉt alwys have a computer with you when you need to add something.Frankie: Why not?Unit 4Scene Description: Emi is ill and goes to see her doctor.Listening ScriptDoctor: Hi, Emi. You don’t look so good today.Emi: I know. I feel terrible.Doctor: You have a fever.Emi: I know. I have a cold.Doctor: Gesundherit!Emi: What does that mean?Doctor: Oh, it’s German. It means “Good health”. People say it when someone sneeze Emi: Thank you.Doctor: OK, open up…Say “ahh!”…Emi: Ahh.Doctor: You need some medication.Emi: What kind of medication do I needDoctor: You have a sinus infection, so I’m giving you some Azithromycin.Emi: Azithro-what? What’s that?Doctor: it’s an antibiotic. You need to take it for five days.Emi: What do I do with this?Doctor: That’ s the prescription. Take it to the pharmacy, and they’ ll fill it for you Emi: Thank you.Doctor: Oh, and I know you!ˉre busy, but you need to take it easy for a few days, OK? Emi: I know. I definitely need some rest.Doctor: OK. Bye-bye.Emi: Bye.Unit 5Scene Description: Laura is in a conference room. She makes a call on her cell phone. Luis is working at his desk, the phone rings...Listening Script:Luis: Hello. Luis Mendez.Laura: Luis, it’s Laura. Where are you?Luis: What do you mean, where am I? I’m here. I’m in the office. You!ˉre talking to m Laura: But we have a meeting with Lucid Systems, at one o’clock!Luis: At one? Oh, man! How do I get to Lucid?Laura: It’s on Ashby, 3121 Ashby, near Telegraph Avenue. Take College Avenue to Ashby, and turn right.Luis: Got it.Laura: Hurry!Luis: I’m on my way.Laura: Oh, Luis?Luis: Yeah?Laura: Be sure to bring the Lucid file.Luis: Where is it?Laura: I put it on your desk this morning.Luis: You did?Laura: Remember? I put it next to your computer. Luis: Oh, right. Yeah, here it is.Laura: And Luis, please hurry. I need to talk to you about!- Luis: Ok, we’ll talk about it when I get there. Bye.Unit 6Scene Description: At the elevator, Friday afternoon, Ana is standing with a co-worker when Chris arrives; they begin to chat...Listening Script:Ana: Are you going to the party tomorrow night?Chris: Emi’s farewell party? Absolutely, I’ll be thereAna: Great. It’ll be so much fun.Chris: yeah. Who else is going to be there?Ana: Oh, probably a million people! Emi has so many friends.Chris: Yeah, she does. Are you going to bring a present?Ana: Sure. I’ll bring something.Chris: Hmm, what should I bring?Ana: Oh, Chris, use your imagination! Flowers or a card would be nice.Chris: Ok, I’ll think of something.Sam: Emi, Emi, I think it’s time for a speech.Chorus of friends: Yeah Emi!- Speech, speech!Emi: I just want to thank everyone for coming… this is a really special day for me. I’ going to back to Japan next week, but I’ll always remember my fabulous time here… and I’ll miss all of you. Someday, you’ll all have to come and visit me in Japan. So thanks, everybody,for being such great friends… think I’m going to cry…Unit 7。
Unit TwoListening TaskNonverbal Communication: Actions Speak Louder Than WordsTeacher: Ok, class. OK. . . let's begin. What do we mean when we say that actions speak louder than words?Student: Uh. . . that means we believe people's actions more than we believe their words. Teacher: Yes, exactly right-----and, uh, in a sense, actions are more important than words. That's because we usually judge speakers' intentions by the nonverbal signals they send us. And that's what our subject today's all about, nonverbal communication ----- how we communicate through our actions ----- facial expressions, eye contact, tone of voice, uh, body movement, and so on. And if any of you doubt the importance of these things, you might like to consider a couple of statistics I've got here in front of me. Some communication specialists estimate we spend about 75 percent of our waking hours communicating. And, more to the point, words account for only, mm, 10 to 30 percent of that communication----the bulk's nonverbal. That is food for thought, uh? Now although people clearly understand its importance, nonverbal communication, I'll call it NVC for short ---– is actually a rather recent field of study. Now although today I want to focus on physical nonverbal communication --- oh often called body language or kinesics, that's K-I-N-E-S-I-C-S --- you should know that there are other types of nonverbal communication. G..W. Porter, for example, divides nonverbal communication into four categories, which I'd like to look at just briefly. There's the Physical NVC I just mentioned. Secondly, .there's Aesthetic NVC----that's A-E-S-T-H-E-T-I-C, meaning related to beauty. And Aesthetic NVC takes place through creative expressions, like playing instrumental music, dancing or painting, sculpting. And we certainly know that we can communicate with people through creative expressions like these.Now, next is Signs, which is a mechanical type of communication. Now, it includes the use of things like signal flags used at airports, the twenty-one gun salute used in the military, and police sirens used on public streets. And last is Symbolic NVC, which uses religious, status, or ego-building symbols----you know, things like wearing crosses in the Christian religion or special pins to show membership in a particular club, like a fraternity. So, again, you've got physical, aesthetic, signs, and symbolic nonverbal communication, Got that?But let’s go back to Porter's first type, Physical NVC, or body language. .Um, it's divided into two main types ---- static features and dynamic features. Static features include distance, orientation, posture, and physical contact. Let’s look at distance first. The distance a person stands from another often sends a nonverbal message. In some situations it’s a sign of attraction; in others it's a reflection of social status; in others it shows the intensity of the exchange. Distance has to do with personal space and what an invasion of someone's personal space signifies, what it means.Now, orientation's different from distance and has to do with the way we position ourselves in relation to others. For example, people cooperating are likely to sit side-by-side, while competitors are likely to sit face to face. . . right? And posture's different again; it concerns whether we’re slouched or we’re standing or sitting straight. You know: Are our legs crossed, our arms folded? That sort of thing. These convey the level of formality, or relaxation in the same situation.Then comes physical contact, and here we're talking about touching, holding, hugging, and so on. These convey or show messages-----particularly how intimate we feel----and their meaningcan vary a lot between cultures. Hands touching in one culture may be an act of great intimacy, whereas in another. . . simply a sign of friendship.So those are Porter's static features. Let's now look at his dynamic features. These are basically things like facial expressions, gestures, eye contact, and uh, body movements. Facial expressions, then... these continually change during a conversation, and participants constantly watch and respond to each other's expressions. These expressions usually communicate the emotions and attitudes of the speaker. In some communication studies, it's been estimated that facial expressions provide 55 percent of the meaning of a message; vocal cues, such as, pitch and volume, provide 38 percent; and verbal cues only 7 percent. So, a person's expressions seem to be a better indicator of his meaning than words, which play a minimal part.OK, now where are we? Oh. We're looking at Porter's dynamic features of communication. Next we come to gestures. You know, one of the most important parts of gesturing, hand movements, is one of those least understood by scientists. Most are not universal, and as we all know, the same gesture can have different meanings in different countries. Here in the U. S. we make a circle with our thumb and first finger and it means "OK.." In Japan, however, it means "money," and in South America it has a sexual meaning. We have to be very careful about what our bodies are saying. . . especially when in a different culture.Now Let’s move on to eye contact. Eye contact is a very powerful form of nonverbal communication. One thing about eye contact that is generally agreed on is that someone with higher status usually maintains eye contact longer if he's talking to someone of lower status. In other words, he stares. Anything else you think a direct stare indicates?Student: Determination. . . uh. . . openness.Teacher: Exactly, and it creates a feeling of trust. And looking downward?Student: That shows dishonesty, guilt.. . . uh. . .Teacher: Yes, they do, but also modesty, in some cases. And eyes rolled upwards suggest tiredness. I don't see any of that right now. I m glad to say! And the last, the fourth item is body movement. You know, it's interesting that a lot of the work on nonverbal communication has been done for corporations. They want to improve their employees' performance. So for example, if you lean forward in an interview, this might suggest you're energetic, somebody prepared to make major changes. If you hold yourself at your tallest, uh, this suggests you're probably a presenter, and good at selling yourself or the organization. And with side-to-side movements, if you take up a lot of space while talking by moving your arms a lot, you're seen as a good informer and listener, so you're desirable to the company. See?So to finish up, here are five things that differentiate verbal and nonverbal communication. I'd like you to note them down. First, while spoken languages differ from country to country, emotions are communicated in much the same nonverbal way throughout the world. Second, although we know a lot about the grammar of spoken language, we still don't know very much about the "grammar" of NVC. Third, we don't have any dictionaries for NVC. If you go to a foreign country and somebody makes a hand gesture you don't understand, there's no dictionary to help you. And fourth, we can ask for repetition or clarification of what somebody has said, but it's practically impossible to ask, "Could you repeat that smile?" or "What does that facial expression mean?" We have to understand nonverbal communication the first time around. And finally, we can hide our true feelings with spoken language, but it's more difficult with NVC. We can't just stop ourselves from turning red. or slow down our heartbeat, right? So whether we like it or not,body language can't lie----although I'll bet there are times we all wish it could.So in conclusion then, nonverbal communication is an integral part of communication. OK, now let's quickly get into groups and talk about some of the differences I've just mentioned. This is what I want you to do. Just pull your chairs around. . .。