Business-etiquette
- 格式:doc
- 大小:49.00 KB
- 文档页数:3
商务礼仪 Business etiquetteThere are some general rules for introductions:1. A man is always introduced to a woman.2. A young person is always introduced to an older person.3. A less important is always introduced to a more important person.相互介绍认识有如下基本原则:1. 男人通常会介绍给女人。
2. 年轻人介绍给年龄大的人3. 地位不太高的人介绍给地位高一些的人When a client is coming for business purpose, the host should stand up and receive the guest, offer a chair and a cup of coffee, he shouldn’t sit down until the guest takes a seat. When the guest rises to leave, the host should go with him as far as the door of the office or the elevator. The executive doesn’t rise for his secretary or coworkers in the office.如果客户是为商务目的而来,主人要起身接待客人,给他让一个座位并且倒上一杯咖啡,在客人落座之前主人不能坐下。
当客人起身告辞时,主人需将客人送到门口或者电梯口。
而高级经理则不需为秘书或者办公室同事站起来。
A handshake can create a feeling of immediate friendliness of instant irritation between two strangers. The proper handshake is brief, but there should befirmness and warmth in the clasp. It should always be accompnied by a direct look into the eyes of the person your shake your hand with.握手可以使本来陌生的两个人马上建立起友谊。
商务礼仪的英语
商务礼仪的英语是"business etiquette"。
商务礼仪是指在商业环境中,人们相互交往和沟通时应遵循的规范和规则。
它包括了各种方面,如会议礼仪、商务谈判礼仪、商务餐桌礼仪等。
在商业会议中,人们应该准时到达并尊重会议的议程。
在会议中,应该注意尊重他人的发言权,不打断别人的发言,同时也要遵循会议主持人的指导。
在商务谈判中,人们应该保持礼貌和尊重,表达自己的意见时要注意语气和措辞,避免冲突和争吵。
商务餐桌礼仪是在商务餐宴上的行为规范,包括了用餐姿势、餐具使用、餐桌交流等方面。
商务礼仪还包括了正式的商务信函和电子邮件的撰写礼仪。
在撰写商务信函时,应该使用正式的语言和格式,注意用词得体、语法准确。
在撰写电子邮件时,要注意用简洁明了的语言,避免使用缩写和俚语,同时要注意邮件的格式和附件的发送。
商务礼仪在国际商务中也很重要,因为不同国家和地区有不同的商务文化和礼仪习惯。
了解和尊重对方的文化背景和习俗,能够增加商务合作的成功率。
比如,在一些亚洲国家,人们在商务交流中更加注重面子和尊重,而在西方国家,注重效率和直接沟通。
商务礼仪是商业环境中必须遵循的行为规范和习惯,它能够促进商务交流的顺利进行,建立良好的商业关系。
商务礼仪美语BusinessEtiquetteLesson 001 - Introduction on etiquette礼节美语001讲Ann. 陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。
今天他收到一张通知,可是里面有一个词他不懂,他只知道让他去参加一个什么训练班。
所以他就去请教公司里的美籍华人Mary 。
(Office ambience)C:Excuse me, Mary, 请问通知上这个词是什么意思呀?E-t-i-q-u-e-t-t-e。
M:Oh, etiquette, 原来是法文,意思是礼节。
C: 噢,原来是要我去参加礼节训练班。
Mary,这词是怎么发音的?M:E-ti-ket。
Q-u是发k的音,而不是发q的音,e-ti-ket。
C:我们来公司工作,又不是来社交,为什么要讲礼节呀?M:Etiquette is very important to business。
一个公司的雇员对客户是不是很客气,有礼貌,这对经营有很大关系。
C:具体地说,这儿说的etiquette指些什么呢?M:Etiquette is a set of rules that allow us to interact with others in a civilized manner。
C:以文明的方式对待别人的一些原则。
M:具体地说就是treating other people with courtesy and respect and making them feel comfortable with you.C:嗯,(若有所思地) 对人要有礼貌,要尊敬别人,还要让人觉得和你在一起很自如。
这没问题,I'm always polite and courteous to others。
M:但是,训练班讲的是西方礼节- western etiquette,和中国的礼节还不完全一样,因为两国有文化差异。
C:这礼节还有文化差异?我得去训练班听听再说。
Business etiquette
•The word “Etiquette” originated in France, which used to mean “passport at the court”.
•The formal rules of proper behavior (Longman Dictionary)
The Origin of Western Etiquette
In the west, the concept of etiquette came from French origin. It was originally used at the court of Louis XIV, acting as a kind of passport at the court..
∙Western business etiquette can be traced to the French royal courts in the 17th century as a strict guide to social and business behavior.
∙Louis XIV then decreed that everybody should observe the etiquette.
∙The meaning of etiquette would later include the ticket to court functions that lists the instructions on which a person would stand and what was to be done.
∙The passport recorded some rules about the behavior when entering the court. These rules became simpler and gradually be accepted and became the etiquette that everyone was willing to comply voluntarily. The Origin of Chinese Etiquette
China is renowned as an ancient civilization country in the world. Since the period of Xi Zhou (more than 3000 years ago), the ancient Chinese etiquette has come into being.
In the Spring and Autumn Period, the etiquette system was established. Then it was carried forward by Confucius and it has been influencing Chinese society for more than 2000 years. The Origin of the Chinese Word “Li(礼)”. According to research, someone found that etiquette in China originally was used to worship the gods. The method of dealing with people and the belief in ghosts and spirits plays an important role in Chinese etiquette.
What is business etiquette?
∙Business etiquette is a set of widely accepted guidelines or conventional norms and standards for knowing how to behave appropriately that apply to business affairs.
∙International business etiquette refers to rules for international business through out the world to build up harmonious global working environment. It embraces the various rules of proper behavior among different cultures.
Good Business Etiquette
Good business etiquette can protect business owners and employees from internal and external conflicts by setting a high standard for behavior by all.
Proper etiquette sets a tone for clients and customers , professional manners helps the company's profitability.
The Functions of Business Etiquette
1. Build strong relationship
Professional behavior helps build strong relationships among managers, staff and clients because proper etiquette pleases others for they think they are respected and valued
2. Promotes positive atmosphere
A good working environment is fostered by good business etiquette. When management and workers treat one another with the respect and sensitivity dictated by good business manners, it creates a positive working atmosphere.
3. Reflects confidence
The individual who knows what to say and how to behave is the one with fine business etiquette, and it shows one's self confidence.
4. Prevents misunderstandings
Taking business etiquette seriously will help prevent misunderstandings because proper etiquette requires everyone to interact professionally with one another and to communicate clearly and honestly. managers who always speak on a professional level with employees need not fear making inappropriate remarks as they guard
against casual types of interactions.
Conclusion
In business, the relationships you build are critical.
A businessman or woman it is important that you make a good impression.
Business etiquette extends beyond the office.
As a businessman or woman it is important that you make a good impression. The way you dress, for instance, impacts the way you are perceived by others.
Welcome To Download !!!
欢迎您的下载,资料仅供参考!。