外贸业务员：如何写一封客户必回的邮件

邮件十步法：1.介绍产品，针对客户的问题针对性回答DearThis is *业务员名* from Shanghai Sunland, We have obtained your address from the inquiry on and are writing you for the establishment of business relations.Pleasure to receive your inquiries.Then we enclosed a copy of our latest product posters covering the parameter and information you need at present. These products have received the best feedback in your market in the last two years. The price is around 0.5-2 dollars per piece and hope some of these items will help you.At last if you have any other aspects that want to know, please feel free to contact me.Looking forward to having cooperation with you.Best wishes!**业务员**2.推给客户2款当地热销品DearWe write to introduce ourselves which other customers and products of fitting your market, our company, testing video and others. Then separate emails will be provide to you and your team.There are our other 2 styles to meet your market or customers as follow:1)Disposable protective suit with blue tapeMaterial: SF(Spunbond Filmed)63gsmSuggest Size:L XL 2XLStandard:type 4 5 6 CatⅢBox spec.:1pc/Polybag 51*34*51cm 50pcs/box 12.5kgs/box2)Disposable isolation gownMaterial: PP+PE 45gsmSuggest Size:L XL 2XLStandard:level 1Box spec.:1pc/Polybag, 51*33*56cm 100pcs/ctn 11kgs/boxAttach could be found more details for them. Or you have other questions, just tell me. Many thanks.Have a nice day!Best wishes!Albert3.介绍公司详情（PPT）DearPlease allow me to introduce our company to you.We specialize in the service, production, After-sale of PPE products around 15 years since than 2005, which have enjoyed great popularity in world market.In addition, You could find the customer’s evaluation on attachment for reference.And the company presentation have been enclosed, please note that. If any interest in deal with us in PPE product, please don’t hesitate to inform us of your requirement. Thanks.Kindly your immediate reply would be highly appreciated!Yours faithfully,Albert4.我们自己做的测评视频DearIn order to show you our quality, we took a testing video to compare with other company. Please find the test video(video name) on attachment.In the other hand, if you want to gain more test videos, please feel free to let me know.Looking forward to your prompt reply.Best wishes!Albert5.产品特点，产品交期、质量问题说明，解决客户后顾之忧DearWe could also cooperate with you If you want to custom your brand. Seem like the bag, product, and box, all of them can cash out your brandAs for the delivery date that the general customers are concerned, due to the impact of the epidemic situation, we couldn’t guarantee that there will be no problem such as shipment date and others. But we can guarantee that at any time when you need our cooperation, the wholeheartedly service will be provided for you.Although when there is a loss of the actual goods, we will help you make up for the reshipment in the first time, and then deal with the cause of the relevant situation with the shipping company.We don't need you to find out the reason for any quality problem. We will reissue the goods as soon as possible to make up for your loss. Then you will help us find the cause, and we will have the corresponding treatment.Have a nice day!Best regards,Albert6.针对我们产品对该客户市场做市场分析DearThere are some news for you that hope to help you.As our known from your country American market, Christmas is coming soon must lead to increased turnover. The covid-19 may have another upward fluctuation. Market demand is also speculated to show a trend of sustained growth.Besides, the feedback from many of our American customers is very great. (如果有客户案例可以放在这里)In a word, you can’t worry that goods will be unsalable.Also if you have other viewpoint, welcome to discuss with me.Have a nice day!Best regards,Albert7.工厂的认证报告DearPlease find our certification and test report on attached. It's worth noting that we also support factory inspection.8.整个公司产品目录推荐，图片，样册等。

外贸回邮件作文万能模板
尊敬的XXX，。

非常感谢您的来信。

我们对您的询盘表示衷心的感谢，并且非
常高兴能够与您建立业务合作关系。

我们一直以来都致力于为客户
提供最优质的产品和最专业的服务，希望能够与您合作共赢，共同
发展。

首先，我们对您的询盘表示感谢。

在收到您的询盘后，我们立
即进行了详细的了解和分析，并且我们的专业团队已经开始着手处
理您的需求。

我们将会尽快给您一个详细的报价和产品信息，以满
足您的需求。

其次，我们非常愿意与您建立长期的合作关系。

我们深知合作
伙伴关系的重要性，我们愿意与您共同努力，共同发展。

我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。

再次，我们将会尽最大的努力来满足您的需求。

我们拥有一支
经验丰富、专业素质过硬的团队，他们将会竭诚为您服务，以确保
您得到最满意的产品和服务。

最后，我们真诚期待能够与您建立业务合作关系。

无论是在产品质量、价格还是服务方面，我们都将会做到最好。

我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。

再次感谢您的来信，期待与您的合作！
祝商祺！
此致。

敬礼。

XXX公司。

敬上。

外贸业务英文邮件范文英文回答：Dear [Recipient Name],。

I hope this email finds you well. I am writing to you today regarding your inquiry about our [product/service].We are a leading provider of [product/service] in [industry]. We have been in business for over [number] years and have a proven track record of success. Our products and services are used by businesses and consumers all over the world.I would be happy to provide you with more information about our company and our products and services. I can also send you a price quote if you are interested.Please let me know if you have any questions. I look forward to hearing from you soon.Sincerely,。

[Your Name]中文回答：尊敬的 [收件人姓名]：您好！我收到了您对我们的 [产品/服务] 的询问，谨此回复。

我们是 [行业] 中领先的 [产品/服务] 提供商。

我们已有 [年数] 年的从业经验，并拥有成熟的成功案例。

我们的产品和服务被全球各地的企业和消费者广泛使用。

我乐于向您提供有关我们公司及其产品和服务的更多信息。

如果您有兴趣，我也可为您发送报价单。

外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的客户：您好！非常感谢您对我们公司的关注和支持。

为了更好地开展国际贸易业务，我们特意整理了一份外贸邮件范文，以供参考。

希望对您的工作有所帮助。

一、询价信尊敬的先生/女士：我司是一家专业从事xxxx产品的生产和销售的公司。

我们非常有兴趣与贵公司合作，并希望能够获得以下产品的最新报价：- 产品1- 产品2- 产品3请提供详细的产品信息和报价，包括价格、最小订购量、交货期、付款方式等。

如果可能，请附上产品目录或样品以供参考。

我们期待着与贵公司建立长期的合作关系。

如果有任何疑问或需要进一步了解的信息，请随时与我们联系。

再次感谢您对我们的关注！此致【您的姓名】二、报价回复尊敬的【客户姓名】：感谢您对我公司产品的关注，并对我公司提供的报价表示感兴趣。

我司能够提供以下产品的报价：- 产品1：XXX USD/台- 产品2：XXX USD/个- 产品3：XXX USD/千克请注意，以上报价为FOB上海价格，并根据您的需求提供。

具体的价格和交货期可以根据您的订单数量和交货地点进行进一步商议。

为了方便您更好地了解我们的产品，我司将样品寄给了您。

样品详情请参考附件。

如果您对报价或样品有任何疑问或需要进一步了解的信息，请随时与我们联系。

我们期待与贵公司的合作，谢谢！此致【您的姓名】三、订单确认【客户名称】：感谢您选择我司作为贵公司的合作伙伴，并提交了下列订单：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】单价：【单价】交货期：【交货期】交货地点：【交货地点】请您确认以上订单信息的准确性。

如果有任何更改或补充，请及时与我们联系。

一旦得到您的确认，我们将尽快进行生产和安排交货。

谢谢！此致【您的姓名】四、交货通知【客户名称】：感谢您对我司的支持与合作！我们非常高兴地通知您，您的订单已经生产完成，并准备好进行交货。

以下是交货的细节信息：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】交货日期：【交货日期】交货地点：【交货地点】交货方式：【交货方式】请您确保在交货日期前提供付款，并确保交货地点的准备工作，以便我们能够顺利地完成交货。

11个外贸业务邮件经典英语模板外贸业务员在工作的时候，难免遇到各种各样的情况，但是有时候不知道怎么更好的去给客户发邮件，引起他的回复，下面T ony老师就推荐给你以下几种情况如何有效的发邮件。

1、发了开发信后客户没回音，一个字“催”！Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。

如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND”如果还是没消息，就打电话吧~2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistant*** ，需要说明的一点，你的情况和其他朋友又不一样了。

你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。

外贸回访客户邮件模板尊敬的[客户姓名],您好！我是[您的名字]，来自[公司名称]。

非常感谢您过去对我们公司的支持和合作。

为了更好地了解您对我们产品和服务的满意度，我们希望能够与您进行一次回访，并听取您的宝贵意见和建议。

在过去的合作中，我们一直致力于为客户提供优质的产品和满意的服务。

为了确保我们能够持续改进并满足客户需求，我们需要听取来自客户的反馈和建议。

因此，您的意见对我们非常重要。

在回访中，我们将主要涉及以下几个方面：1. 产品质量与性能请告诉我们对我们产品质量和性能有何评价？是否有任何问题或建议？2. 交货时间与物流在过去的合作中，物流运输是否按时到达？是否有任何延误或损坏情况发生？如果有任何问题，请告诉我们，以便我们可以采取相应措施进行改进。

3. 售前与售后服务请问您对我们公司售前与售后服务满意吗？如果有任何不满意之处，请告诉我们，我们将努力改进。

4. 价格与付款方式在过去的合作中，我们的价格和付款方式是否满足您的需求？如果有任何问题或建议，请告诉我们。

5. 合作体验与未来合作意向请问您对我们公司的整体合作体验如何？是否有任何值得称赞或改进之处？另外，我们非常希望能够继续与您合作，如果您有任何未来合作意向，请告诉我们。

为了方便您参与回访，我们提供以下几种回访方式：1.邮件回复：您可以直接回复此邮件，在邮件中提供您的反馈和建议。

2.电话回访：如果您愿意接受电话回访，请提供一个方便联系的时间段和电话号码。

3.在线调查表：如果更倾向于匿名回答问题，您可以通过在线调查表的链接进行回访。

再次感谢您对我们公司的支持和合作。

期待听到您宝贵的意见和建议，并为您提供更好的产品和服务。

如果您有任何其他问题或需要进一步沟通，请随时与我联系。

祝好！[您的名字] [公司名称] [联系方式]。

14种亚马逊英文邮件回信1、亚马逊客户购买多种产品发邮件确认产品订单邮件模板Dear ---Thank you so much for your great support on us.We have received your order of "把订单复制进去".We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best regards2、亚马逊客户因购买的商品大小不合适导致退货的邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step. Waiting for your reply.Best regards3、亚马逊卖家发错地址邮件模板Dear ---Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best regards4、亚马逊卖家发货到达时间邮件模板Dear----Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards5、亚马逊卖家发货发货后要求买家写反馈的邮件模板Dear----Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.Have a nice day!Best regards6、亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards7、亚马逊的商品被跟卖，发警告信的邮件模板。

邮件标题：客户求购的产品名称邮件内文：To：客户公司名称Attn：客户人名Re：客户求购的产品名称We are pleased to get to know that you are presently on the market for 产品名称，and as a specialized manufacturer and exporter for this product in China，we sincerely hope to establish business relations with your esteemed corporation. Herewith pls find our competitive offer as product：Specification：packinguantity：as per yr requirementPayment/C sightShipment:promptIf the product we offered above is some different from what you require actually,kindly inform us in detail，we will be pleased tore-offer you as per yr actual requirements note that the product pictures will be sent to you upon yr request，and a small sample could also be sent to you for yr final checking if the price is finally konw more about our corporation，kindly visit our website: kindly check and revert at yr 落款Co：Add：Tel：Fax：E-mail：几点说明：1、邮件标题只能是客户求购的产品名称，而不要加其它的任何多余语言，这样，客户打开你邮件的可能性一般可达到100%。

境外客户回函模板-范文模板及概述示例1:尊敬的客户，非常感谢您的来信。

我们很高兴收到您的来信，并对我们的服务和产品表示兴趣。

在此，我想就您提出的问题或要求做出回应。

首先，我想感谢您对我们公司的关注和信任。

我们非常重视对客户的关心和需求，并将竭诚为您提供最优质的服务和产品。

关于您提出的问题或要求，我们会尽快处理并给予您满意的答复。

我们始终致力于为客户提供高效、专业和贴心的服务，确保您的满意度和信任。

如果您对我们的产品或服务有任何意见或建议，请随时与我们联系。

我们期待与您建立长期的合作关系，并共同发展壮大。

再次感谢您的来信和关注，期待与您的进一步合作。

祝好！谨启（公司名称）示例2:Subject: Template for Responding to Overseas ClientsDear [Client's Name],I hope this email finds you well. Thank you for reaching out to us with your inquiries. We appreciate your interest in our products/services and are excited about the prospect of working with you.We have carefully reviewed your questions and requirements, and we would like to provide you with the following responses:1. [Answer to Question 1]2. [Answer to Question 2]3. [Answer to Question 3]4. [Any additional information or clarification needed]We understand the importance of clear communication in abusiness relationship, especially when working across borders. If you require further information or have any other questions, please do not hesitate to contact us. We are committed to providing you with the best possible service and look forward to the opportunity to collaborate with you.Thank you once again for considering us as your partner. We are confident that our expertise and experience can help you achieve your goals. We are excited about the possibility of working together and are here to support you every step of the way.Warm regards,[Your Name][Your Title][Company Name][Contact Information]示例3:Dear [Client's Name],Thank you for reaching out to us with your inquiry. Weappreciate your interest in our products/services.After careful consideration, we are pleased to inform you that we are able to assist you with your request. Please find attached a detailed proposal outlining our recommended approach to address your needs.Should you have any further questions or require additional information, please do not hesitate to reach out to us. We are dedicated to providing you with the best possible service and look forward to the opportunity to work with you.Thank you once again for considering us as your partner. We are confident that we can provide you with the solutions you are looking for.Sincerely,[Your Name][Your Title][Company Name]示例4:尊敬的客户，感谢您的来信。

外贸发邮件话术一、引言在外贸业务中，邮件是与客户沟通的重要方式之一。

一封好的外贸邮件能够吸引客户的注意，传达清晰的信息，促成商业合作。

因此，掌握一些有效的外贸发邮件话术是非常重要的。

本文将介绍一些常用的外贸发邮件话术，帮助您提高邮件沟通的效果。

二、开场白1. 亲爱的客户，您好！2. 尊敬的先生/女士，您好！3. 亲爱的客户，希望您一切顺利！4. 尊敬的先生/女士，祝您工作愉快！三、自我介绍1. 我是XXX公司的销售经理，负责外贸业务。

2. 我是XXX公司的销售代表，专门负责国际市场。

3. 我是XXX公司的客户经理，负责与您的合作。

四、表达意向1. 我们公司专业生产XXX产品，质量可靠，价格合理。

2. 我们公司拥有先进的生产设备和专业的技术团队，可以满足您的需求。

3. 我们公司在同行业具有很高的知名度和良好的信誉。

4. 我们希望能与您建立长期稳定的合作关系。

五、了解需求1. 请问您对我们的产品有什么具体要求吗？2. 您对产品的规格、材质和包装有什么特殊要求吗？3. 您对价格有什么预算要求吗？4. 您对交货期有什么要求吗？六、提供产品信息1. 附件是我们公司最新的产品目录，请您查收。

2. 我们公司已经成功开发了一款新产品，非常适合您的市场。

3. 我们的产品通过了ISO9001质量管理体系认证，具有优良的品质。

4. 我们可以提供多种不同规格和型号的产品供您选择。

七、表达合作意愿1. 如果您对我们的产品感兴趣，我们可以进一步商讨合作细节。

2. 我们希望能与您共同开拓市场，实现互利共赢。

3. 如果您有任何关于合作的问题或建议，欢迎随时与我们联系。

八、结束语1. 感谢您抽出宝贵的时间阅读邮件，请您尽快回复。

2. 如果您对我们的产品有任何疑问或需求，请随时与我们联系。

3. 祝您工作顺利，期待与您的合作。

九、客户回复1. 感谢您的邮件，我们对贵公司的产品很感兴趣。

2. 请提供更详细的产品信息和报价。

3. 我们需要样品进行测试，请问是否可以提供样品？4. 请问您公司是否可以接受我们的支付方式？十、总结通过运用上述外贸发邮件话术，能够帮助外贸人员在邮件沟通中更好地表达自己的意图，了解客户需求，促成商业合作。

做外贸的朋友都知道第一步是通过各种方法找到客户的联系方式，第二步就是给客户发邮件。

那么在写开发信的时候，应该怎样写才能提高客户的回复率呢？今天，小编将为大家分享10个回复率极高的外贸开发信模板，帮助外贸朋友提高订单数。

外贸开发信模板一：Hi Sir/Madam,Glad to hear that you’re on the market for furniture,we specialize inthis field for 14 years,with the strength of ERU&USA ANTIQUEFURNITURE,with good quality and pretty competitive price.Also we have our own professional designers to meet any of your requirements.Should you have any questions,call me,let’s talk details.Best regards!Leon外贸开发信模板二：Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xxmanufacturer with years‘s experience.so we want to avail ours elves ofopportunity establishing business relation with you.Please link our company web site:………….if you want to know more about our product.By the way,free sample are available.Thank you in advance!Best regards！XxxCompany name:Tel:…….Fax:…….MSN:……….Skype:………..外贸开发信模板三：Subject:XX(products name)you need/XX factory/xx good quotationDear Sirs:We glad to get your information posted on xxxxxx.that you are in themarket for XXXX.We would like to take this opportunity to introduce ourcompany and products,with the hope that we may work together in future.This is(Name)from(Company Name)which is specializing in(ProductsName)for many years.According to your information posted on xxxx,we’dlike to introduce this item for you,and its future haveXXXXXXXXXXX(products information)…..If you want to see more items,pls visit our website Should any of theseitems be of interest to you,please let us know.We will be happy to giveyou a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon.Best Regards,Your name(position)company date….(NAME,ADDRESS,WEBSITE,MAIL,TEL AND FAX ETC.)外贸开发信模板四：Hey guy,XYZ trading here,exporting LANTERNS with good quality and low price in US.Call me,let’s talk details.Rgds,RickCell phone:***外贸开发信模板五：Dear Mr.Mound Klamath,Glad to get your contact info from India mart!We supply homogenizers and ice cream freezing machine with good qualityand very competitive price.Hope to be a partner of your company!E-catalog will be provided if needed.Email me or just call me directly.Thank you!Best regards,Mandy******Co.,Ltd.Add:***Tel:***Fax:***Mail:***Web:***外贸开发信模板六：To：Purchase ManagerRe:Supplier of Deep Groove ball bearingApril 29,2010Dear Sirs,It is glad to write to you with keen hope to open a businessrelationship with you.I obtained your company name and email addressfrom the Internet.Ningbo Fenghai Bearing Co.,Ltd.is a factory specialized in Deep Grooveball bearing.Our products had adopted ISO9001:2000 Quality SystemAuthorities.For more information,we would like to let you know our company web site as below.Hope to hear good news from you.Sincerely Yours,SkyExport ManagerNingbo Co.,Ltd.TEL:FAX:Email:Website外贸开发信模板七：Hi,purchasing manager.Good day!We are XXXX supplier,and we have researched&designed some new product.If you are interested in,I’ll send you our catalogue.Thanks for your valuable time.Regards.Yours,–XXX(Ms)company nameWebsite:wwwADD:XXXXXXTEL:+86 XXXXXFAX:+86 XXXXX外贸开发信模板八：Hi Kelvin,Glad to hear that you’re on the market for flashlight and other promotional items.This is C from***Ltd in China.We specialized in flashlights and premiumsfor 10 years,with the customers of Coca-Cola,Craft,Pepsi,etc.,and hopeto find a way to cooperate with you!Please find the pictures with models and different packaginginattachment.An American guy purchased this model in BIG quantitylastyear.I would like to try now,if it’s suitable for Europe.FREE SAMPLES can be sent on request.Call me,let’s talk more!Thanks and best regards,C***LtdTel:***Fax:***Mail:***外贸开发信模板九：Hi Chris,Glad to hear that you are on the market for stainless steel spinning parts.We,xxx Co.Ltd,is professional in precision machining for nearly10years,covering high precision machining parts,castingparts,metalparts,etc.Hope to establish business relationship with you!Should you want know more about our company,pls visit Any comments,that’ll be appreciated!Thanks.Best regards,Xxxxxxx Co.,Ltd.TEL:FAX:Email:外贸开发信模板十：Dear Sir or Madam,Are you interested in saving some money on importing any of the following? -High quality thickness planer-Bench planer-Combined planer&thicknesser-Woodworking machinesAll of our products are very affordable as a result of being produced inspecial economic development regions of China and we are more thanhappy to help you with the import/export process too!My contact details are below,and I would be glad to hear from you.Kind regards,Kevin ZhuSales Executive。

Dear $buyer,We have got your order of XXXXXX。

But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon a s possible. Thanks！Best Regards已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, pl ease feel free to let me know. Thanks!Best Regards发货后Dear $buyer,The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tr acking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXX XXXXXXX. You will get it soon. Thanks for your support!Best Regards询问是否收到货Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on . If not, please let me know. Thanks！Best Regards客户投诉产品质量有问题Dear $buyer,I am very sorry to hear about that. Since I did carefully check the order and the p ackage to make sure everything was in good condition?before shipping it out, I sup pose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give y ou more discounts to make this up next time you buy from us. Thanks for your un derstanding.Best Regards订单完成Dear $buyer,I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business wit h you in future.Thanks！提醒买家给自己留评价Dear $buyer,Thanks for your continuous support to our store, and we are striving to improve ou rselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for u s. If there's anything I can help with, don't hesitate to tell me.Best Regards货物断货Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will cont act the factory to see when it will be available again. I would like to recommend s ome other items of similar styles. Hope you like them too. You can click on the fol lowing link to check them outXXXXXXXXXXXXXXXXXXXXXXXXXXXX?? ?.If there’s anything I can help with, please feel free to contact us. Thanks！Best Regards折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXX items, we can offer y ou a XXX % discount. Once we confirm your payment, we will ship out the items f or you in time.Please feel free to contact us if you have any further questions.Thanks & Best regards!买家议价Dear $buyer,Thank you for taking interests in our item. I’m afraid we can’t offer you that low pri ce you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!大量订单询价Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very muc h. The order of a single sample product costs $ XXXX USD with shipping fees incl uded. If you order XXX pieces in one order, we can offer you the bulk price of XXX XUSD/piece with free shipping. I look forward to your reply.Regards！买家要求免运费Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXXXXXXXXXX. But we can give you a XXX% discount of the shipping cost.未付款订单改完价格再次催款Dear $buyer,We’ve reset the price for you. We have given you a XXX % discount on the origina l shipping price. Since the price we offer is lower than the market price and as yo u know the shipping cost is really high, our profit margin for this product is very li mited. Hope you are happy with it and you are welcome to contact me if there’s a nything else I can help with.Best regards!没有好评，买家对于你的产品表示怀疑Dear $buyer,I am very glad to receive your message. Although I haven’t got a high score on D Hgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long b usiness relationship with you.Regards发货几天后买家没收到货Dear $buyer,We sent the package out on XXXXXXXXXXXXXX, and we have contacted the ship ping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXXXXXXXXXX.I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.向买家推荐新品Dear $buyer,As Christmas/New year/…… is coming, we found XXXXXXXXXXXXXX has a large p otential market. Many customers are buying them for resale on eBay or in their ret ail stores because of its high profit margin. We have a large stock of XXXXXXXXX XXXXX. Please click the following link to check them out XXXXXXXXXXXXXXXXXX XXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a w holesale price of XXX. Thanks.Regards收到好评后Dear $buyer,Thank you for your positive comment. Your encouragement will keep us moving for ward.We sincerely hope that we’ll have more chances to serve you买家询问是否有直销航运Dear $buyer,We offer drop shipping service. You can simply specify the shipping address and we will deliver the order to your designated address。

外贸业务英文邮件范文格式(6篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!外贸业务英文邮件范文格式(6篇)外贸业务英文邮件范文格式第一篇Gentlemen: June 18， 2001Thank you for your order No.599.Inorder to eXecute it， please open an irrevocable L/C for the amount of US$ 50，000in our favor.This account shall be available until Sep.20.Upon arrival of theL/C we will pack and ship the order as requested.Sincerely外贸业务英文邮件范文格式第二篇Hi Sir/Madam，Glad to hear that you’re on the market for furniture，we specialize in this field for 14 years，with the strength of ERU&USA ANTIQUE FURNITURE，with good quality and pretty competitive price.Also we have our own professional designers to meet any of your requirements.Should you have any questions，call me，let’s talk details.Best regards!Leon外贸业务英文邮件范文格式第三篇Dear Sir: June 15， 2001We have discussed your offer of 5% andaccept it on the terms quoted.We are prepared to give your product a trial，provided you can guarantee delivery on or before the 20th of September.Theenclosed order is given strictly on this condition.We reserve the right ofrefusal of delivery and/or cancellation of the order after thisdate.Truly外贸业务英文邮件范文格式第四篇感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。

外贸必备回复客户书信下面是小编整理的外贸必备回复客户书信。

一起来看看吧。

应付难办的客户We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.承蒙多年惠顾，本公司感激万分。

然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。

贵公司采部发出定单后，再三更改内容;更有甚者，屡次退回订购之货品，导致了双方公司工作中的'混乱和困惑。

外贸邮件范文及翻译_外贸邮件回复技巧邮件范文1:Dear [Client's Name],Thank you for your email and your interest in our product. We appreciate the opportunity to do business with you.Regarding your inquiry about product specifications and pricing, please find attached our latest product catalogue. It includes detailed descriptions, specifications, and pricing for all our products. We believe that you will find the information you are looking for.Thank you again for considering our products.Best regards,[Your Name]亲爱的[客户的姓名]感谢您的邮件和对我们产品的兴趣。

我们很高兴有机会与您合作。

如果您还有任何进一步的问题，或者我们能提供任何其他帮助，请随时告知。

我们致力于提供优质的客户服务，期待与您合作的可能性。

再次感谢您考虑我们的产品。

谢谢并致以最诚挚的问候[您的姓名]邮件范文2:Dear [Client's Name],To proceed with your order, please confirm the quantity and specifications of the products you are interested in, as well as the shipping address. Upon receiving this information, we will prepare a proforma invoice for you.If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and look forward to the opportunity to do business with you.Best regards,[Your Name]亲爱的[客户的姓名]针对您对运输选择的询问，我们提供多种选项以满足您的需求。

13个外贸业务常用的邮件模板，拿走不谢1.回应买家砍价：Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that low price you asked for.We feel that the price listed is reasonable and has been carefully calculated and le**es me limited profit already.However, we’d like to offer you some discounts on bulk purchases.If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,(name)2.客户催促下单，但产品的库存不多Dear X,Thank you for your inquiry.Yes, we h**e this item in stock. How many do you want? Right now, we only h**e X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!Best regards,(name)3.客户所要产品断货Dear X,We are sorry to inform you that thisitem is out of stock at the moment. We will contact the factory to see when they will be **ailable again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.You can click on the following link to check them out.http://www.…Please let me know for any further questions. Thanks.Best Regards,(Your name)4.由于周末导致回复不够及时,先表示歉意（因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。

外贸业务员邮件模板
外贸业务员邮件模板是用来与客户沟通的通用模板，可以根据不同的客户需求进行修改和调整。

以下是一个简单的外贸业务员邮件模板，供您参考：
主题：关于[产品名称]的合作机会
尊敬的[客户姓名/客户公司名称]：
您好！我是[您的名字/公司名称]，专注于[您的行业/产品类型]的出口业务。

很高兴有机会与您取得联系，并向您介绍我们的产品和服务。

我们注意到您的[客户公司/客户个人]对[相关行业/产品]有一定的需求，而我们在这方面拥有丰富的经验和优质的产品。

我们希望能够与您建立长期稳定的合作关系，共同开拓市场。

为了更好地了解您的需求，我们希望与您进一步沟通。

如果您对我们的产品感兴趣，请回复此邮件，我们将尽快安排一次电话会议或视频会议，以便详细介绍我们的产品和服务。

同时，我们也非常欢迎您访问我们的官方网站（[公司网站链接]）或亲临我们的展厅（[展厅地址]），了解更多关于我们的产品信息。

期待您的回复，期待与您的合作。

顺祝商祺！
[您的名字/公司名称]
[职位/部门]
[联系方式]
[时间]
以上是一个简单的外贸业务员邮件模板，您可以根据实际情况进行修改和调整。

在与客户沟通时，注意礼貌用语，表达出自己的诚意和合作意愿，以促进双方的合作。