C—CarolN—Nancybook2 test1 work experience programmeC:our company will offer the students from the local business college a two-week work experience and we have to do some preparations for it.do you think so?N:Yes,i think we must figure out the different positions we can offer to the students.could you give me some examples?C: exactly.I have asked the HR about the positions.They offer the accounting assistants,marketing assistants and interns for purchase department.And all these experiences are important for students of business.N: I'm totally agree with you,but i think the sales department also need some interns to help them since the busy season is comingC:Yes.I think we should contact the HR and the sales department and see if there is more chance for the students. Then we must make some standards for participants selection.N: Yes it is very important.Firstly,i think we must select the sophomores or juniors because they have learned the basic of business.secondly,the characteristic of the students also matters a lot.C:That’s just what I think. In my opinion,we should choose those who are dynamic and energetic because they need to do the challenging work for the first time. What else do you think?N: The willingness to work in a team is also impotant.I think we can have a interview with the students to acquire the infomation we need.C:Absolutely. We will know who are the potential candidates by carrying out the interview. Additionaly, it is also a way to evaluate the students’ adaptability to changes.N: Well，with all these preparations we do ,I'm sure we can make the programme smoothly.book2 test 2 english language trainingC:Our company is planning a 30-hour training of English language for the employees.We are in charge of the planning and the organization of the training. It’s the time to start our work.N:yes. it is a hard work for us to encourage the employees to take part in the training since they are busy in weekdays,do you have some suggestions?C:exactly. I think we could combine the training with the performance of employees and if someone did a good job in the training will definitely have benefits in the annual reward .And ,en,what else do you think?N:i think the performance in the training should combine with the inner-promotion programme.employees who did a good job can have a better chance in inner-promotion.C: yes ,i agree with it .What's more,the training course should be interesting and use differernt types of ways to improve employees' english. We must make the training of great value for them.N:it's a good idea,with all these measures i believe the employees will be willing to come.let's talk about the schedule of the training.C:Well, I think there should be an hour of training after everyday work so this will take employees less time in weekends and will not affect their daily work.N: and we can have a flexible training time if they have some emergencies.the training will last for about a month ,maybe we can have a break in the middle of the training .C:That’s a good idea.It is considerate of you.N:Thank you and nice talking with you.i will report our ideas to the board of directors.book2 test3 teamworkC:The company is going to send some employees away for a 3-day teamwork and we have been asked to make a plan about the programme.N:yes, firstly, i think we must book air tickets and hotel rooms for them. so that we must figure out how many employees are going. what do you think?C:Yes,I agree with it. And we must let them know the objective of the programme and the demand of the task, so it is necessary to prepare the information packs in advance.N:exactly，the trip was designed to improve their teamwork skills, so we must design some work that needs teamwork and cooperate. do you have any idea?C:Well, I think maybe we can appoint tasks like planning a business party, dealing with a contract or preparing a presentation to the board. All these works need cooperation and team spirits.N:that's a good idea.i think we can arrange some activities in the leisure time such as a football match,as the private relationships have an important effect in a team.what do you think?C:Yes,and the sports which need cooperation are good for them. In my opinion,we can also design some activities for some employees whoare not good at sports , like women employees.Do you have any idea?N:em,maybe they can have a tour around the city and chat with each other.C:Yes, touring and chatting are two good ways to incease friendship among employees. And we can also go on a picnic or a BBQ when the weather is fantastic.N:Well, with all these preparations,I’m sure we can make the programme run smoothly.book2 test4 entertaining foreign clientsC:You know, it is the first time for our company to receiving foreign clients. We should make a satisfactory reception for the visit.N:yes let's discuss the activities should be arranged for the clients.firstly,i think we can show them around in our company.what doyou think?C:Yes,it’s a good idea.By doing this,they can have a total impression on our company. Then, we can prepare a feast for them as they may have a rest after visiting the company. Besides, It is just the lunch time.N:exactly,and we can prepare an infomation pack of our company for every visitor so that they can know our company much better, what do you think about the none-working day?C:Well, maybe we can take them around the local tourist attractions. Our company are located in a beautiful city with famous scenery spots.N: yes, it's a good idea ,do some sports together maybe a good choice. But there is some information we have to confirm before finalising the programme, such as the numbers of visitors. what about you?C:Yes,we should check the specific details with the foreign clients in advance, like numbers of visitors, flight number and accurate time of arrival.N:yes,since they come from foreign contries, we must acquireknowledge of their culture .we should know their taboos in advance .C:Yes,it is considerate of you. We should give them a good image about our company, then we will make the cooperation between us more smoothly.N: I believe with all these preparations we can run the programme successfully.Book3 test1 staff magazineC:you know, the company is going to introduce an internal magazine to all staff.And we have to plan this quite important programme.N: yes it is a little challenging for us but also exciting.I think we must decide what type of information should be presented in the magzine.what do you think?C:The magazine is aimed to keep staff informed of companydevelopments, so it is necessary to put the recent achievements our company has obtained. What’s more, in order to encourage the staff, we can present the excellent employees in the magazine.N: exactly,and put on the company plan of the next month maybe helpful for employees to understand the desicion made by the board of directors.some business news related to our company are also helpful.C:Yes, I agree with it. Maybe some tips of daily life will make the magazine more interesting. Then we need to decide which type of staff should contribute to the internal magazine. Do you have any idea?N:firstly, the excellent employees you just mentioned should be presented in the magzine,so that they can share their experience of their work.secondly the director should write a letter to staff to explain the company's structure to the staff.C:Yes, they do all the vital contributions to our company and their experience and directions are very important. Besides,I think every worker can contribute to the magazine about his or her feelings and experiences in the career.N:we may also invite some retired staff to write about their past in the company and give advice to the new staff.C:Yes, that’s also necessary. Then I believe that the magazine will become substantial in content.N：ibelive with all these preparations we can run the programme smoothly.book3 test 2 video conferencingC: For the staff from other branches of the company ,it always takes much time to have a meeting at other place, so our company is thinking about alternatives. And we have to recommend the video conferencing.N:yes,the traveling and accomendation cost changes a lot to the management expense,resulting a decrease in profit.The time wasted in traveling also made us lost some business opportunities.C:Exactly. What’s more, the traditional conference only let a small range of staff to attend, which cannot be shared with all the staff in the company. And only a few employees can voice their opinions.^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^6N: yes,things are different in video conferencing,staff can save a lot of time of traveling so that it will save the company a lot of traveling and accomendation fees.C：Yes.And every staff in company can attend the meeting directly. The information is spread more accurately, so everyone could get the main idea of the conference.N:however there is some disadvantages of video conference,for instance the lack of face to face communication may lead to some misunderstanding which can cause lots of problems what do you think about that?C:Yes, I agree with that. Besides, video conference is limited by tele-communication. The company should have the condition of facilities to carry out the modern conference.N: and we must consider the situiation that when we are having a video meeting, the facilities break down .it's a serious problem that we must think of.C:Absolutely. However, with all these disadvantages, video conference is still a new way of meeting which benefits our company and the performance.N: yes, i will report to the board of director and recommend the video conference. nice talking with you.book3 test3 seminars for studentsC: A serious of seminars are going to be delivered to some business students, which is aimed to help them prepare working in a large company. And we are responsible for the seminars.N:yes,it's an interesting programme. i think we must figure out thenumber of students that will come to the seminar. do you know how many schools we will go to?C:Yes. We can contact persons responsible for these seminars about the amount of students. And I think we must know what occupations the business students are mainly interested in and what problems they concerned most.N:exactly,we should also find out the students' views on the real business world so that we can clarify the misunderstandings.C:Yes, clarifying the misunderstanding is quite essential for these students. What’s more their comprehensive ability and experience in school count a lot. Do you think so?N:yes.let's talk about the topics of the seminar.at the begining of the seminar we can give the students a general idea of the real business world.and then we can show them the offices we woked in.C:Yes, that’s a good idea. I think the most useful topics would be how to act as a fresh man in a large company and how to success in their career, since we are helping them prepare for work they may run intoin the future.N:and i think the communication skills is an impotant topic as many fresh man cannot communicate with collegues effectively.the relationships with collegue also matters a lot.do you think so?C:Yes, the topic is also important. It is considerate of you!N: i believe with all the preparations we can run the programme smoothlyBook3 test4 sales managers conferenceC:Well, we have to plan a conference for sales managers in our company all over the world. It is better to start planning promptly as the schedule is tight.N:we must prepare the information pack send to the manageras before the conference.the first to be included is the name list of the managers.C:Yes. And I think maybe sales performance reviews are necessary. Sales manager need to obtain the statistics from these reviews.Besides, balance sheet, income statement, and statement of cash flows are also needed.N:exactly,the company's goal for next year is also nedded.the predict of the next year's market can be a useful reference too.i think a letter from the board of directors can show a respect for the managers.C:Yes, I agree with it. What’s more, the introduction of new developed product may be needed for next season’s work. Then we should decide what activities can be taken place to help people know each other better.N:since they come from different countries it will be interesting to invite them to share the unique business practices in different countries.the amusing stories will warm up the meeting.C:Yes.And we can play some exciting small games to warm up the atmosphere. And a few time of chatting casually may be the effective way of getting to know each other.N:yes it's a good idea.C:en, how about self introduction? I think the form of activity is not fashion. Knowing other people is a process of communication while not a stiff speech.N:yes,but it is an essential part in knowing each other.maybe we can think of more activities afterwards. nice talking with you.。
