外贸英语函电索赔信范文

商务业务信函范例之索赔与理赔

1.投诉货物质量欠佳

dear sirs,

our indent no.538:black serge

we should like to draw your attention to the defective goods

shipped by the m/s“sunlight”on 23rd july.

upon unpacking the cases,we found that the quality was

much inferior to the sample on which we approved the

order.moreover the length of each piece is short by

approximately 5 meters.

after examining the enclosed cutting samples we sent as

evidence from the lloyd’s survey report，we are sure you will agree

to the inferiority of the goods.

we are now in a very awkward situation,because our

customers,who have been very strict about the quality,are very

impatient to take delivery of the goods.

we hope that you will immediately take this matter into your

careful consideration and favor us with a prompt solution by

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外贸英语函电范文(推荐十篇)

外贸英语函电范文(篇一)

Exporter Writes to Importer

出口商给进口商的信

(1)Dear Sirs,

Your firm has been recommended to us by John Morris&Co., with

whom we have done business for many years.

We specialize in the exportation of Chinese Chemicals and

Pharmaceuticals, which have enjoyed great popularity in world market.

We enclose a copy of our catalogue for your reference and hope that

you would contact us if any item is interesting to you.

We hope you will give us an early reply.

Yours faithfully,

Notes

in 专门(从事)，专门(经营)

We specialize in the import an export of Arts and Crafts. 我们专门经营工艺品的进出口。

n. 常用复数，化工产品、化学制品 (=chemical products)

n. 药品，药剂，成药

great popularity 享有盛誉

类似的表达方法有：

The goods are most popular with our customers.

外贸索赔邮件范文

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主题:关于[货物名称]货物质量问题的索赔车申请

尊敬的[客户公司名称]先生:

敬启，一直承蒙您的关照。

我确认了从贵公司购买的[货物名称] (发送编号: [发送编号] )，很遗憾发现了质量问题。

希望您通过本邮件申请该货物的索价赔偿。

发现的问题点如下。

1 .货物中含有破损品。

2 .发现了货物的尺寸和规格书中记载的不一致的部分。

3. [补充其他问题]

以上问题，引起了货物使用上的问题，引起了我们顾客的不满。 希望您能认识到贵公司的质量管理出现了问题，并尽快解决。

因此，提出以下解决措施。

1 .请更换破损品，重新发送新品。

2 .请退回不合格的货物，并寄送符合规格的新品。

3. [追述其他解决措施]

另外，我觉得这次的问题对我们的信赖关系产生了重大的影响，给我们的业务带来了巨大的损失。 因此，请采取适当的补偿措施。

请在确认以上内容后尽快与我联系。 等待您的回信。

[公司名称]

[联系人姓名]

[部门名称]

[联系方式(邮件地址、电话号码、传真号码等) ]

[日期]

外贸英语函电 总结 （题量较大，速度要稍微快些） 陌生单词要查，标音标和释义

题型： 1英译中 十题 十分 2中译英 十题 十分 3翻译句子 五题 三十分

4翻译一封信 三十分 5写一封信 二十分

注意第四、五道大题的格式

Business relationship 业务关系

Fair 交易会 博览会

Chamber of commerce 商会

Lines of business 业务范围 经营范围

Specifications 规格

Part\partial shipment 分批装运

Endorsement 背书

INCOTERMS 要考缩略词 先还原完整英语，再翻译成中文

EXW Ex Works 工厂交货

CIF cost insurance and freight 成本，保险费用和运费

FOB free on board 装运港船上交货

CFR cost and freight 成本加运费

CIP carriage and insurance paid to „ 运费保险费付至„

CPT carriage paid to 运费付至

（以上相对更重要）

DAF delivered at frontier 边境交货

DDP delivered duty paid 完税后交货

DDU delivered duty unpaid 未完税后交货

DEQ delivered ex quay 目的港码头交货

DES delivered ex ship 目的港船上交货

FAS free alongside ship 船边交货