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《端到端流程：为客户创造真正的价值》阅读札记目录一、内容简述 (3)1.1 背景介绍 (4)1.2 研究意义 (5)1.3 研究方法和数据来源 (6)二、端到端流程概述 (7)2.1 端到端流程的定义 (9)2.2 端到端流程的特点 (9)2.3 端到端流程的优势与挑战 (11)三、端到端流程的构建与优化 (12)3.1 构建端到端流程的关键步骤 (14)3.1.1 定义客户需求 (15)3.1.2 设计流程 (16)3.1.3 实施与监控 (17)3.1.4 持续改进 (19)3.2 流程优化的方法和工具 (20)3.2.1 识别瓶颈和浪费 (21)3.2.2 采用精益管理和六西格玛方法 (23)3.2.3 利用信息技术实现流程自动化 (24)四、客户体验与端到端流程 (26)4.1 客户体验的重要性 (27)4.2 端到端流程对客户体验的影响 (29)4.3 提升客户体验的策略和方法 (30)五、案例分析 (31)5.1 成功案例介绍 (32)5.2 案例分析 (33)5.3 案例启示 (34)六、端到端流程的组织和文化保障 (35)6.1 组织结构与端到端流程的匹配 (36)6.2 文化因素对端到端流程的影响 (37)6.3 建立支持端到端流程的企业文化 (39)七、未来趋势与展望 (40)7.1 技术发展对端到端流程的影响 (41)7.2 全球化背景下的端到端流程 (43)7.3 未来发展趋势和挑战 (44)八、结论 (45)8.1 主要研究发现 (47)8.2 对实践的启示 (48)8.3 研究局限与未来研究方向 (50)一、内容简述端到端流程的概念及重要性：作者首先介绍了端到端流程的基本概念，即连接企业与客户之间的全流程，包括需求收集、产品设计、生产制造、销售推广、客户服务等环节。
随后阐述了优化端到端流程的重要性，对于提升企业的竞争力、提高客户满意度和忠诚度具有关键作用。
客户需求分析与洞察：书中强调了了解客户需求的重要性，以及如何通过市场调研、数据分析等手段深入挖掘客户的真实需求。
one ens费用标准
ONE ENs是指"Open Network Environment Services"，它是一种开放式网络环境服务。
在这种服务中，费用标准通常根据不同的服务内容和使用情况而有所不同。
一般来说，费用标准可能包括以下几个方面：
1. 基本服务费用，这是使用ONE ENs基本服务所需支付的固定费用，可能根据服务提供商的不同而有所差异。
这些费用可能包括接入费、基础设施维护费等。
2. 使用量费用，根据用户在ONE ENs上的实际使用量来计费，可能根据数据传输量、服务调用次数等指标来计费。
这样的费用通常是按量计费的，用户使用越多，则费用越高。
3. 定制化服务费用，如果用户需要定制化的服务，可能需要额外支付一定的定制化费用。
这类费用通常是根据服务定制的程度和复杂度来确定的。
4. 服务升级费用，如果用户需要升级到更高级别的服务，可能需要支付一定的升级费用。
这类费用通常是根据服务级别的提升和
功能增值来确定的。
总的来说，ONE ENs的费用标准是根据服务内容、使用量、定制化程度和升级情况来确定的。
用户在选择ONE ENs服务时，需要根据自身需求和预算来综合考虑这些费用因素，以便选择最适合自己的服务方案。
tosca业务模板-回复什么是TOSCA业务模板？TOSCA（Topology and Orchestration Specification for Cloud Applications）业务模板是一种描述云应用程序的标准化规范。
它是一种开放的、技术无关的语言，用于描述云应用程序的拓扑结构、组件间的关系以及应用组件在不同环境下的部署和配置。
TOSCA业务模板的主要目的是实现应用程序的可重用性和可移植性，使开发人员可以更加简便地部署和管理云应用程序。
TOSCA业务模板的组成部分TOSCA业务模板由多个组成部分构成，主要包括：1. 拓扑模板：描述应用程序的拓扑结构，即应用程序的组件和组件之间的关系。
拓扑模板是TOSCA业务模板的主干部分，它定义了应用程序的整体架构和组件之间的依赖关系。
2. 资源模板：描述应用程序中使用到的资源，如虚拟机、网络、存储等。
资源模板定义了每个组件所需的资源类型、属性和操作，以及资源之间的关系。
3. 部署模板：描述应用程序在不同环境下的部署和配置信息。
部署模板包括不同环境的配置参数、网络拓扑、安全策略等，使得应用程序可以在不同的云环境中灵活部署和管理。
4. 伸缩模板：描述应用程序的自动伸缩策略。
伸缩模板定义了应用程序在负载变化时的自动调整策略，以确保应用程序始终能够满足用户的需求。
TOSCA业务模板的步骤和工作流程使用TOSCA业务模板的主要步骤和工作流程如下：1. 创建TOSCA业务模板：首先，需要创建一个新的TOSCA业务模板或者使用现有的模板作为基础进行修改。
在创建模板的过程中，需要确定应用程序的拓扑结构、组件的属性和依赖关系，并定义应用在不同环境中的部署和配置信息。
2. 编写模板规范：在创建TOSCA业务模板之前，需要了解TOSCA语言规范和标准，以确保模板的正确性和遵循性。
模板规范部分包括模板的语法、标签、属性及其取值范围等信息。
3. 模板验证和测试：完成模板的编写之后，需要进行验证和测试，确保模板的正确性和可靠性。
Optimization User GuideUser GuideTable of ContentsCopyright Page (3)Purpose (4)Audience (4)Assumptions (4)Introduction (5)Related Documentation (5)Agenda (5)What is Optimization Training? (6)The DM One Dragon Bar (7)Creating an Auto-Text (8)Editing/Deleting Auto-Texts (14)Creating a Step-by-Step Command (15)Editing Step-by-Step Commands (19)Anchoring the Speech Focus (20)DM One Optimization Review (21)Copyright PageCopyright © 2002-2017 Nuance Communications, Inc. All rights reserved. Nuance, ScanSoft, the Nuance logo, the Dragon logo, DM One, DM One, DragonBar, NaturallySpeaking, NaturallyMobile, RealSpeak, Nothing But Speech (NBS), Natural Language Technology, Select-and-Say, MouseGrid, and Vocabulary Editor are registered trademarks or trademarks of Nuance Communications, Inc. in the United States or other countries. All other names and trademarks referenced herein are trademarks of Nuance Communications or their respective owners. Designations used by third-party manufacturers and sellers to distinguish their products may be claimed as trademarks by those third parties.Nuance® Dragon® MedicalOne Wayside RoadBurlington, MA 01803/healthcarePurposeThis document is intended to prepare users to optimize their usage of Dragon Medical One (DM One).AudienceThe audience for this guide is healthcare professionals who plan to utilize Dragon Medical One voice dictation software.AssumptionsThis document assumes you are familiar with or have completed:•Dragon Medical One Foundational Training•Basic computer functions•EHR basic functionsIntroductionDragon Medical One (DM One) is designed to allow clinicians to dictate text directly into their Electronic Medical Record (EMR) quickly and accurately using their voice. Every patient deserves an accurate clinical story. Nuance® clinical documentation solutions make it easy for clinicians to capture each patient’s story, accuratel y and completely. Nuance provides solutions that fit naturally into their workflow, freeing up time to focus on what matters most—taking care of patients.Related DocumentationFor supplemental information, see the following document(s):•DM One Optimization Job AidAgenda•What is Optimization Training?•The DM One Dragon Bar•Creating/Editing an Auto-Text•Creating/Editing Step-by-Step commands•Anchoring Speech FocusWhat is Optimization Training? Optimization Training will build on the tasks learned through Foundational Training and teach additional functionality within Dragon Medical One (DM One) to boost productivity and efficiency, which will allow clinicians to document the patient’s story more quickly and completely.The DM One Dragon BarMost of the items located in the Dragon Bar menu were addressed during Foundational Training. This User Guide will only address those relevant to DM One Optimization Training.•Manage Auto-Text: Auto-texts are blocks of text that you can insert into your document with a voice command. Accessing this option allows you to create,modify, and delete Auto-Texts. Using auto-texts reduces the time you need to dictate and improves the consistency of your documentation.•Manage Step-by-Step Commands: Step-by-Step commands execute a series of actions with a single voice command. Accessing this option allows you tocreate, modify, and delete Step-by-Step commands. Creating and modifyingStep-by-Step commands is only recommended for experienced users.Creating an Auto-TextAuto-Text are custom commands used to insert specific user-defined content in a report. Use Auto-Text commands to create phrases, paragraphs, or complete note templates that you dictate frequently.Exercise 1: Basic Auto Text1. Open the Dictation Box.2. Say“The patient was evaluated by the psychiatric liaison, who feels that at thistime, the patient does not meet criteria for psychiatric admission. The patientdenies suicidal or homicidal ideation and will contract for safety. Additionalresources will be provided upon discharge.”3. Say “Select All”4. Say “Make that an Auto-Text.”Observe that the Manage Auto-Text window hasopened with your dictation appearing in the Contentbox.Notice there are three required fields (Name,Spoken Form, and Content), highlighted in red andmarked with an asterisk.5. Click into the Name field and type MyPsychiatric DiscussionObserve that Dragon entered your text into the Spoken Form field automatically. Note: Special characters, numbers, and punctuation are not allowed in the Spoken Form field.6. Click Apply All7. Click CloseNow we can execute the Auto-Text by simply saying the name.8. Open your Dictation Box and clear any text that appears.9. Say“My Psychiatric Discussion”Observe that the entire block of text populated into the Dictation Box in one action.Observe that our Basic Auto text example does not include specific references to a patient’s gender, dia gnosis, or any specific treatment plan. Basic Auto-Texts are best suited to blocks of text that do not need to be edited with each use; however, after inserting the Auto-Text, you could edit the text using your keyboard and mouse or the commands covered in Basic Dictation and Correction section of the DM One Foundational Training. If you have a text template that needs to be edited with each patient interaction, you can use a Variable Auto-Text.Exercise 2: Variable Auto-Texts (and editing variables) Variable Auto-Texts work essentially the same way as Basic Auto-Texts, but also allow for quick editing of specific words or phrases. To identify which content needs to be changed, place square brackets at the beginning and end of any text.▪[dictated as “left bracket” or “open bracket”▪ ]dictated as “right bracket” or “close bracket”Once the Variable Auto-Text is executed, we can use additionalDM One features to quickly navigate between the variable fieldsto update the Auto-Text content.1. Click the Blue Flame icon in the DragonBar and chooseManage Auto-Textso Or just say “Manage Auto-Texts”2. Click the + button to create a new Auto-Text3. Click into the Name field and dictate (or type) My Radiation Discussion4. Click into the Content field.5. Say “A discussion with the [patient’s mother] was held regarding the risks andbenefits of repeat radiation. Considering that the patient has had [several] CT scans in the past [month] and that there is no clinical evidence of [acuteappendicitis] today, [the mother] has decided to decline a CT of the[abdomen/pelvis].”Note: You can say “open bracket” and “close bracket” for the delimeter characters while dictating the passage, just like any other punctuation. Or you can dictate the passage without the brackets and then type them into the appropriate places afterwards. Just be sure that when you are done, the text in your Content field matches the screenshot here.6. Click Apply All7. Click CloseNow we can execute the Auto-Text by simply saying the name.8. Open your Dictation Box9. Say“My Radiation Discussion”Observe that, just like the previousexample, the entire block of textpopulated into the Dictation Box in oneaction. The difference is that now, the firstof the variable fields is alreadyhighlighted.Now we can navigate between our variable fields (bracketed items) to update the Auto-Text. Use the following scenarios to change your Auto-Text.Perhaps, for this patient encounter, we held our discussion with the patient’s legal guardian (rather than the default value of mother). With the variable already highlighted:10. Say“Patient’s legal guardian”Observe that our new dictation has overwritten the variable field.We can navigate between the remaining variable fields using the “Next Field” and “Previous Field” commands. Recall that the custom PowerMic buttons ca n be configured to execute these commands, too. You could also assign hotkeys to these commands.11. Say“Next field” (or use the button on your PowerMic)Observe the next variable field (several) is now highlighted.12. Say“seven”13. Say“Next field”14. Say“2 years”15. Say“Next field”Perhaps, for this patient encounter, the default values of [acute appendicitis] and [abdomen/pelvis] are appropriate. There is no need to dictate a new value over the default within the brackets.16. Leaving the default value (acuteappendicitis) unchanged, say“Nextfield”17. With the next variable fieldhighlighted (the mother), say“thelegal guardian” to overwrite it.Now that we have updated our text to reflect the appropriate values for this patient interaction, the only step left is to get rid of the remaining delimiters. We can use the “Accept Defaults” command to finalize our editing.18. Leaving the last default value (abdomen/pelvis) unchanged,say“Accept Defaults”Observe that the Accept Defaults command removed all of the remaining brackets within the passage.Exercise 3: Copy Auto-TextFor those on DM One version 3.5 or higher, you can copy Auto-Texts in order to create a duplicate entry that you can easily edit rather than recreate.To Copy an Auto-TextSelect the Manage Auto-Texts option from theDragonBar drop-down menu.From the Manage Auto-Texts window,identify the Auto-Text you would like tocopy, right click on the entry and selectCopy. You can also click the Copy iconlocated to the right of the entry to copythe entry.The “Revert Changes” feature reverts ALL recentmodifications and changes back to its original state.This will create a copy of the Auto-Textthat is ready for customization.Editing/Deleting Auto-TextsOnce an Auto-Text has been created, you can always go back and edit the Name, Spoken Form, or Content fields. You can also delete Auto-Texts that you no longer need.Exercise 4: Editing an Auto-Text1. Say“Manage Auto-Text”2. Click on My Radiation Discussion in the list on the left3. You can click into any of the available fields and make changes as you see fit.4. Once you are done making changes to an Auto-Text, click Apply All Exercise 5: Deleting an Auto-Text1. Say“Manage Auto-Text”2. Click on My Radiation Discussion in the list on the left3. Click on the X symbol to the right of the Auto-Text nameNote: The Auto-Text will not actually be removed from your listuntil you click the Apply All button. This feature is helpful toavoid accidentally deleting Auto-Texts. If you accidentallydelete an Auto-Text, you can use the arrow icon to restore it(only if you have not yet clicked Apply All).4. Click Apply AllCreating a Step-by-Step Command A Step-by-Step (SbS) Command is used to execute a series of predefined actions by saying a key phrase. The concept is similar to that of an Auto-Text, but instead of simply entering a block of text, Step-by-Step Commands can simulate keystrokes or even turn your microphone on or off. The steps can be customized to execute a wide variety of functions on your workstation, to help save time when accomplishing repetitive tasks.1. Click the Blue Flame icon and choose Manage Step-by-step Commands2. Click + and enter a value into the Name field. TheDescription field is optional. Just like with Auto-Texts,Dragon will copy the name into the Spoken form fieldfor you.3. Click the New Step button to see a drop-down list ofthe types of steps available. Many simple steps can beadded and ordered to accomplish more advancedfunctions together.4. Once you have all your steps created and ordered toyour liking, click Apply All.Example 6: Create a SbS Command called Copy That1. Click on the Blue Flame icon andchoose Manage Step-by-stepCommandsa. Or you can simply say“Manage Commands”2. Click on the + symbol to create anew SbS Command3. Click into the Name field and typeor dictate Copy That4. In the Steps section, click on the New Step button5. Select Press Hotkey6. On your keyboard, press Ctrl+CObserve that pressing Ctrl+C enters the letter C into the empty box and checks the Ctrl box modifier for you.7. Click Apply All8. Click CloseExample 7: Create a SbS Command called Paste That1. Say“Create new command”2. Click into the Name field and typeor dictate Paste That3. In the Steps section, click on theNew Step button4. Select Press Hotkey5. On your keyboard, press Ctrl+V6. Click Apply All7. Click CloseExample 8: Copy a Step-by-Step CommandFor those on DM One version 3.5 or higher, you can copy Step-by-Step Commands in order to create a duplicate entry that you can easily edit rather than recreate.To Copy a Step-by-Step CommandSelect the Manage Step-by-Step Commands option fromthe DragonBar drop-down menu.From the Manage Step-by-Step Commandswindow, identify the command you wouldlike to copy, right click on the entry andselect Copy. You can also click the Copyicon located to the right of the entry to copythe entry.The “Revert Changes” feature reverts ALL recentmodifications and changes back to its original state.This will create a copy of the Step-by-Stepcommand that is ready for customization.Example 9: Executing Step-by-Step Commands1. Open your Dictation Box2. Dictate Sample 5 belowSample 5: The patient is a very pleasantindividual3. Say“Select All”4. Say“Copy That”Observe that Dragon Medical shows a popup indicating that your SbS command was executed.5. Say“Discard text”6. Say“Paste That”Observe that Dragon shows a popup indicating that your SbS command was executed.Observe that our Copy That and Paste That commands are simply executing the Ctrl+C and Ctrl+V keystrokes for us as designed. Now, when we want to copy and paste any selected value, we can use the verbal commands to execute our new SbS Commands instead of our keyboard or mouse.Editing Step-by-Step CommandsOnce a Step-by-Step command has been created, you can always go back and edit the Name, Description, and Spoken Form fields. You can also delete or reorder the steps or even delete the SbS Commands altogether.Exercise 10: Editing a “Step-by-Step Command”1. Say“Manage Commands”2. Click on Copy That in the list onthe left3. Make changes as desireda. The up and down arrowbuttons can be used toreorder the steps (if youhave more than one)b. The x button is used to delete a step entirelyc. The left arrow button is used to insert a new step at this spot in the order4. Once you’re done making changes to a SbS Command, click Apply All Exercise 11: Deleting a Step-by-Step Command1. Say“Manage Commands”2. Click on the command name you want to delete in the list on the left3. Click on the X symbol to the right of the SbS Command name4. Click Apply AllAnchoring the Speech FocusWhen an application has the speech focus anchored, recorded speech is transcribed within that application. You can anchor the speech focus to applications that Dragon Medical One can directly write the text in.•The red microphone icon changes to a red lock icon when the speech focus is anchored to an application.•When recording is on, the icon turn green.Once the speech focus is anchored to your target application, you can open and navigate through other applications without removing the speech focus from the target application.You can change which application has the speech focus at any time. Anchoring the speech focus to another application automatically releases the speech focus from the previous application.When you are working with an application in which DM One can directly write the text, do the following:1. Place the cursor in your target application (where you want the text to appear)and Say, “Anchor Speech Focus” to enable this feature.2. Open any other application you need for analysis/reference (for example, yourPACS) or navigate within the patient’s chart with your EHR application.3. Begin dictation (start and stop as needed).Observe that your dictation appears directly in the text field to which you are anchored.Note: To use the Release the Speech Focus feature (when you are done):Say“Release Speech Focus”.Note: You can configure one of the PowerMic buttons to perform this function.August 2017 Dragon Medical OneOptimization Training User GuideVersion 2.6DM One Optimization Review•What is Optimization Training? Optimization Training will boost productivity and efficiency to allow clinicians to document the patient’s story more quicklyand completely.•DM One Dragon Bar – The DM One Dragon Bar contains shortcuts to optimize performance when using DM One.•Auto-Texts – Auto-Text are custom commands used to insert specific user-defined content in a report. Use Auto-Text commands to create phrases,paragraphs, or complete note templates that you dictate frequently (with orwithout variable fields). Use of Dragon Medical’s Auto-Text feature will enableyou to increase efficiency by decreasing the time spent dictating repeatabletext, as well as saving time and effort, and potentially reducing errors.•Step-by-Step Commands– Use the Step-by-Step Commands feature in DM One to create shortcuts that activate predefined steps. Each step of acommand can type text, press a keyboard key, open an application or website,turn your microphone on/off, etc. The effective utilization of Step-by-StepCommands can increase your overall productivity by allowing you to quicklyand easily execute repetitive steps.•Anchoring Speech Focus – By anchoring the speech focus, you can lock intoa target text field while reviewing other documents in the EHR.21© 2017 Nuance Communications, Inc. All rights reserved。
GENERALWho is Cenpatico?Cenpatico, a division of Centen e Corporation, is one of the nation’s most experienced behavioral health and specialty therapy (occupational, physical and speech) companies. Cenpatico has provided comprehensive managed behavioral health services for several years for Centene health plans and entered the Texas market with Superior HealthPlan (Superior) in 2004.Who manages the physical health benefits for Cenpatico members?Superior is the vendor for Cenpatico’s Texas membership. You can visit Superior website at.How do I contact Superior?Superior’s phone directory is located at: /contact-us/phone-directory/. How do I contact Cenpatico?Please call Customer Service (800)716-5650.What services are covered by Cenpatico?Cenpatico covers a comprehensive array of behavioral health services and substance abuse services in Texas. Please verify specific benefits prior to offering services. Services for members include, but are not limited to the following:∙Inpatient Mental Health Services∙Substance Use Disorder Treatment∙Partial Day Treatment (PHP)∙Outpatient Intensive Services (IOP)∙Outpatient Services∙Psycho Social Rehabilitation∙Targeted Case Management∙Telemedicine∙Pharmacy Benefits-Prescription DrugsNETWORKHow do I join the Cenpatico Network?Individual/Group providers must have a current and active CAQH (Council for Affordable Quality HealthCare) registration. If you are not registered, please complete the registration process online at . Or call the help desk at (888) 599-1771. Facility providers must complete the application and supporting documents found on our website at .Do I need a Texas Medicaid number to join Cenpatico’s network?No. Not all products require a Texas Medicaid number. You will be able to treat Ambetter from Superior HealthPlan and CHIP members without a Medicaid number. It is our preference to have our providers offer services to all of our members. For Superior HealthPlan Advantage and STAR+PLUS Medicare-Medicaid Plan products, you will need a Medicare number and for Medicaid products such as STAR, STAR+PLUS, STAR Health and STAR Kids, you will need a Texas Medicaid number in order to receive payments.What is your re-credentialing process?Re-credentialing occurs every three years from the date of initial credentialing. Providers should ensure they attest their information every 120 days on the CAQH portal. Lack of timely submission can result in provider termination and/or claims being denied. You will also need to submit an updated Facility/Provider Specialty Profile, Disclosure of Ownership, updated roster, DFPS 1600 Form and W9.Who are my local Provider Relations Representatives?Your Provider Relations Representatives are located in your local community. You may find your local representative by visiting /providers/Texas scroll to the bottom of the page, locate your area and representative.How do I know if I am a participating provider in the Cenpatico Network?You may check our provider directory at . If you do not see your name, call our customer services department at (800)716-5650. They will be able to provide you with your provider status.How do I update my provider profile information?Please obtain a Provider Change Form at or call Cenpatico Provider Relations at (800) 716-5650. The form will allow you to change your provider demographics, practice hours and location(s). Once you complete the form, simply fax it to the number listed on the form.How do I update other information regarding my agreement?Rate increases, adding a level of care, additional products, updating tax information or name changes will require an amendment. Submit request through the Join Our Network tab at .What do I do if my practice is full or I can’t see patients temporarily?Please obtain a Provider Change Form at or call Cenpatico Provider Relations at (800) 716-5650. You should use the form if your practice is full or you need to stop seeing our members for a period of time. We will remove your name from our public directory. When you are ready to see new members again, simply forward the form to us. Once complete, fax it to the number listed on the form. How do I add additional locations to my agreement/contract with Cenpatico?You will need to submit your request to add additional locations though the Join Our Network process found at . In some cases, a site visit may be required, prior to submission.How do I add additional services to my agreement?You will need to submit your request to add additional services through the Join Our Network process found at .What are the requirements to become a delegate group?Our current policy requires a minimum of 50 providers in order to apply for a delegated agreement. The group must follow the NCQA standards, pass a pre-audit and have a signed delegated agreement on file.CLAIM SUBMISSIONWhat are my claim submission options?1. Web Portal Claim Submission: Participating providers can set up a user account athttps:///sso/login to submit both professional and institutional claims aswell as to check eligibility and the status of previously submitted claims. Have Questions? Call us at:▪CHIP: 888-471-4357▪STAR: 800-716-5650▪STAR+PLUS: 800-466-4089▪STAR Kids 877-391-5921▪STAR Health: 866-218-8263▪RSA/EPO: 800-213-9927▪Medicaid RSA: 877-644-4517▪Ambetter from Superior HealthPlan: 877-687-1196▪Superior HealthPlan Advantage (Medicare): 877-935-80232. EDI Clearinghouse Submission: Cenpatico’s network providers may choose to submit theirclaims through a clearinghouse. Cenpatico accepts EDI transactions through the followingvendors. Cenpatico’s Payer ID Number is 68068.A. Availity (1-800-282-4548)B. Emdeon (1-800-845-6592)3. Paper Claim Submission: Paper claims may be sent to:CenpaticoPO Box 6300Farmington, MO 63640Does Cenpatico offer Electronic Funds Transfer (EFT)?Yes, Cenpatico partners with PaySpan will provide Electronic Funds Transfer and Electronic Remittance Advice at no cost to providers. Enroll online at or by contacting PaySpan Corporation at (877) 331-7154.What rates will I be paid?Review your provider agreement to determine contracted rates. In addition, you may refer to Texas Medicaid & Health Partnership (TMHP) provider manual regarding claim submission. Unless otherwise instructed, we follow TMHP guidelines for Medicaid and CHIP programs.May I submit a claim if a member does not show for an office visit?No. You cannot bill the member of the Plan when a member does not show up for an office visit. This needs to be documented in the member’s medical record.What is the timely filing deadline?Providers have 95 days from date of service to submit a clean claim to Cenpatico for processing.Do I use a CMS-1500 or UB-04 form?Claims must be submitted in an acceptable format according to the clean claims guidelines. Cenpatico follows Texas Medicaid & Healthcare Partnership (TMHP) guidelines.Do I need to bill with a Medicaid number and NPI? Yes. Providers are required to submit claims with their Medicaid, NPI and Taxonomy number. The information submitted must match Cenpatico’s records as well. Additional details on the billing requirements can be found at .Where do I find the covered billing codes? Please refer to your reimbursement exhibit (fee schedule) in your agreement and the Covered Services Authorization Grid located on the Cenpatico website at .Can I balance bill a member?You may not bill members above and beyond the rate to which you have contractually agreed to provide that service. Medicaid programs do not have copayments or coinsurance.How do I request to have a claim reconsidered?If you believe you received an underpayment from Cenpatico, you may re-submit athttps:///sso/login for reconsideration. You may also call customer service to request an adjustment or consult your provider relations representative.Where do I submit an overpayment?If your claim was processed with an overpayment or has resulted in a request for recoupment, you may submit all payments to the following address:Post Office AddressCenpatico Behavioral Health LLCP.O. BOX 3656Carol Stream, IL 60132-3656Express Mail AddressFIRST DATA – CHICAGOCenpatico Behavioral Health LLC: LBX 36568430 W. BRYN MAWR AVE 3RD FLRChicago, IL 60631Lockbox Number: 3656Does Cenpatico accept interim billing?Cenpatico follows the Texas Medicaid & Healthcare Partnership (TMHP) guidelines. Interim billing is only accepted by facilities billing with a DRG.To what degree am I responsible for coordination of member benefits?Cenpatico and providers in its network agree that the Medicaid program will be the payer or last resort when third-party resources are available to cover the costs of medical services provided to the Medicaid members. When a Medicaid member has other health insurance, then that other insurance must be billed by the provider before billing Cenpatico.Where should I submit a corrected claim? Corrected claims must be submitted within 120 days of adjudication with reference to the original claim number. Corrected claims can be submitted via:∙Cenpatico Web Portal ∙Electronically (Clearinghouse)∙Paper submissions can be mailed to:Cenpatico ClaimsPO BOX 6300Farmington, MO 63640-3806What if I disagree with how my claim was processed? An appeal must be submitted within 120 days from the date of notification or claim adjudication. Include a copy of the UB-04 or CMS1500 form, Explanation of Benefits (EOB) with the claim number identified and all supporting documentation. Claims appeals must be submitted to:Cenpatico Claims AppealsP.O. Box 6000Farmington, MO 63640-3809How do I contact Claims Customer Service? Please call (866) 342-3632 to speak with Claims Customer Service.AUTHORIZATIONSHow do I receive member referrals?Cenpatico employs a team of Customer Service Representatives (CSR) who refer members to Cenpatico providers. Referrals are tailored to the Member’s needs and P rovider specialty and location are taken into consideration. Unless otherwise requested, all in-network Providers will be listed in the public directory and posted at . Click on the Find a Provider tool and then select Texas.Where do I find a list of services that require an authorization?Refer to our website at Will I be notified if an authorization is going to expire?You will receive a notification of the amount of time for which services are authorized. You will not receive a secondary notification when that authorization is about to expire. We encourage providers to make sure the expiration dates are monitored and additional request are submitted timely.What guidelines does Cenpatico use to determine medical necessity?Medical necessity is established by nationally recognized guidelines developed from evidence base criteria such as Intequal and ASAM along with Cenpatico’s internal guidelines.Can I request a retrospective review of services that were provided but not previously authorized? Retro-authorizations are not routinely authorized but may be considered on a case-by-case scenario based on regulatory requirements. If retro requests are due to retro eligibility, please submit proof with your submission.Will Cenpatico honor an authorization from a previous MCO?Cenpatico does not want to disrupt the member’s transition of care. Providers should forward documentation as soon as possible so that Cenpatico may review and issue an authorization.When are peer to peer reviews requested?A peer clinical review will be conducted for all cases that cannot be clinically certified or have coverage approved by initial screening or initial clinical review. The staff member who conducts the peer clinical review will need to be a qualified health professional, with a current license.When do I request prior authorization?Network Practitioners may provide a covered evaluation/ assessment and provide limited number of follow-up therapy visits for a member without seeking authorization from Cenpatico. Please refer to the covered Services and Authorization Guidelines for the number of units that may be provided before practitioners must submit an Outpatient Treatment Request Form (OTR). Please visit our website, , to download this form.CLINICALWhere can I find the Cenpatico Clinical Practice Guidelines, Medical Necessity Criteria, and Outpatient Treatment Request forms?You can find these materials and forms on the Cenpatico website at . For Clinical Practice Guidelines and Medical Necessity Criteria, you may also refer to the Cenpatico Provider Manual. Do members need a referral to see a behavioral health provider?No. Members are encouraged to make appointments directly with contracted behavioral health providers. Does Cenpatico offer provider training or CEU opportunities?Cenpatico is an approved CEU provider and offers online training through E-Learning. In addition, Cenpatico’s network and clinical teams are available to conduct provider forums, orientations or individual training on topics such as best practices, current trends, integration with physical health, forum, and Cenpatico policies and procedures. Please call our Texas Provider Relations Department at(800) 716-5650 for further information regarding upcoming training events in your area.How can Cenpatico partner with providers to ensure members realize positive treatment outcomes?Our Case Managers and Care Coordinators assist members in finding network providers that best meet their needs, coordinating appointments, and providing follow-up reminders. For those members at risk for re-admission who do not have a phone, a preprogrammed cell phone is provided to keep members and providers connected through the Caring Voices Program. Cenpatico has also developed other incentive programs to ensure members follow treatment recommendations to increase the likelihood of positive outcomes.。
SAP增强应用实例SAP增强大家都很熟悉，在此不再详细讲解，下面只是通过一个实例来展示一下增强的应用。
系统增强实例为建立工单前进行校验，如没有进行标准成本发布则提示错误信息E。
T-code：CMOD通过增强程序我们可以控制相关应用，如果你不知道到底功能是用到的哪个增强，那么请看我附录上的列表。
我们以ppco0006举例如下：如图2.我们需要的是制定我们的组件，如图3.通过功能退出增加增强语句：如图4：双击程序后加入如下语句~~~~if sy-tcode <> 'CK11N' and sy-tcode <> 'CK40N'.data:begin of l_matnr,matnr like mbew-matnr,VPRSV like mbew-VPRSV,vjvpr like mbew-vjvpr,pprdl like mbew-pprdl,lplpr like mbew-lplpr,end of l_matnr.select single matnr vprsv vjvpr pprdl lplpr from mbew into l_matnrwhere matnr = CAUFVD_IMP-MA TNR* and pprdl <> ''* and lplpr <> ''and bwkey = CAUFVD_IMP-WERKS.* and vjvpr = 'S'.if l_matnr-vprsv = 'V'.exit.elseif sy-subrc <> 0 or ( l_matnr-pprdl is initial and l_matnr-lplpr is initial ).message e888(sabapdocu) with '物料' CAUFVD_IMP-MATNR'没有做成本估算, 不能创建生产订单,请通知SAP 方丈，yeah~~~!'.exit.endif.endif.OK，快去看看你增强后的效果吧~~~~~￥%&%&*（*（SAP所有模块用户出口：用户出口名称短文本描述0VRF0001 客户指定路线确定AAIC0001 IM 总结: 在选择后处理数据AAIC0002 IM 总结: 在选择后处理指定的输入项AAIP0001 IM 追溯: 实际价值对预算类别的分配AAIP0002 IM 追溯: 定义用户定义的指标AAIP0003 IM 追溯: 定义用户定义的特性AAIR0001 IM-IS: 适用请求报表中的用户值字段AAIR0002 IM-FA: 拨款申请的用户字段AAIR0003 IM: 创建拨款申请中的PM 定单时工作场所的分配AAIR0004 IM 追溯: 定义用户定义的特性AAIS0003 投资计量对资产的实际结算AAIS0004 全部计划值或预算值的结算AAPM0001 资产会计和工厂维护的集成ACBAPI01 会计核算: 对BAPI 界面的客户增强功能ACCID001 会计核算的IDoc 过程ACCID002 支出会计的IDoc 处理ACCOBL01 代码块中PAI 和PBO 的客户出口AD010001 更改对象清单及其层次AD010002 定界选择和/或过滤已定数据AD010003 创建自定义动态项目特性AD010005 创建自定义资源AD010006 菜单退出：更改动态项目值AD010007 更改DI 处理信息AFAR0001 External determination of ref. value for dep. calculation AFAR0002 External determination of depreciationAFAR0003 外部转换方式AFAR0004 报废比例值的确定AINT0001 当记帐资产时进行扩展的检查AINT0002 出入流水中冲销帐户的替代...AINT0003 定义投资支持再付款的百分比/金额AINT0004 更改某范围已过帐金额AINT0005 虚拟扩展语法检查. 不使用。
Revision HistoryContentsIntroduction 5 Overview (5)Supporting Resources (5)Intended Audience (5)Service Overview 6 Service Purpose (6)Benefits of GetMyPrice Service (6)Valid Request Combinations (6)Positive Extension Proration (6)Premium Multi-Year Anniversary True-up (7)Service Endpoints 8 Staging (8)Production (8)Service Request & Response 9 Request (9)Response (11)Sample Requests / Responses 13 GetMyPrice by Customer number, Part number and date (13)GetMyPrice by Customer number, Part number, date and Agreement number (13)GetMyPrice with Positive Extension proration (14)GetMyPrice with Add Product and future start date (15)Generic error applicable for all request types (15)Formatting Standards 16 Error Messages 17 HTTP Status codes & errors (17)400 Bad Request errors (18)TablesTable 1: Detailed JSON Request Structure (10)Table 2: Detailed JSON Response Structure (12)Table 3: HTTP Status Codes & Errors (17)Table 4: 400 Bad Request Errors (18)FiguresNo table of figures entries found.IntroductionOverviewThe Autodesk Partner Web Services platform is an automation solution for low-touch order placement by partners directly to Autodesk. This platform enables true B2B web service transactions between distribution partners and Autodesk.For partners to effectively implement Autodesk web services, partner developers should be familiar with RESTful web services, OAuth, and the JSON data-interchange format. Supporting ResourcesAutodesk Partner Developer Portal: The Autodesk Partner Developer Portal is a site for partner developers to build and test applications by subscribing to Autodesk Partner Web Services. The portal features a robust repository of service documentation, an ongoing conduit to the services to support partner teams, and a community to allow partner developers to share insights and information with each other. A partner administrator can invite and manage developers and keep track of all applications they create. Developers can learn and test services to help with application integration. For more information, please visit the Autodesk Partner Developer Portal.Authentication API Documentation: The Authentication API Documentation is intended to help partner developers understand and use the OAuth 2.0 industry-standard protocol for authorization required to use Autodesk Partner Web Services. The documentation provides basic information on web service integration and examples of developing a typical application. For more information, please visit the Autodesk Partner Developer Portal for the latest version of the API Authentication Guide.Intended AudienceThis guide is designed to teach architects, consultants, and developers about the Autodesk Partner Web Services platform, the onboarding process, and API implementation guidelines.Service OverviewService PurposeThe purpose of the GetMyPrice service is to allow for the following:•Provide Disti/DVAR with their purchase price•Provide non-direct Partners with SRP•During order creation (via PlaceOrder), provide the price that the Partner is paying on that particular order (e.g. if adding to an existing contract, the price on the order may need to be pro-rated)Benefits of GetMyPrice Service• A lightweight REST web service that can be consumed easily from any application via HTTP(s) connection•Provides correct pricing by Partner and SKU•Assists with order entry and validation•Improves data quality by retrieving real time price informationValid Request CombinationsGetMyPrice API allows different query combinations based on Partner needs. While Customer CSN, Part Number and Price Date are always mandatory, the following combinations are possible (please note that Quantity is optional. If it is not populated, 1 will be assumed):•Only mandatory parameters•Mandatory parameters + agreement number•Mandatory parameter + agreement number + agreement end datePositive Extension ProrationThe Distributor would need to identify the prorated price for extending a customer’s subscription to a new end date in order to accurately quote the Reseller and submit the correct price to Autodesk in order for the order to be accepted. GetMyPrice API provides this functionality following the steps below:•The Distributor can use GetMyPrice API to identify the prorated price of a renewal SKU material in order to successfully submit a positive extension order via PWS.•The prorated price will be calculated based on the following partial term:o Start Date of Partial Extension Term: The current service contract end date + 1 day.o End Date of Partial Extension Term: The new end date requested by the customer.•The prorated price is based on the total number of months (rounded up) the customer wished to extend their service contract for, and the number of months as defined by their servicecontract’s or materials’ contract term.o Possible contract terms:▪Annual▪3-Yearo The total number of months can exceed the materials’ contract term (i.e. total number of months can be 13 for an annual material, therefore 13/12).Premium Multi-Year Anniversary True-upPrice proration for True-up orders are based on anniversary date. Due to this, Partners will need to provide the True-up opportunity number so the system can determine the Anniversary Date and Contract End Date from that opportunity and use them for Price calculations.Service Endpoints Staginghttps:///v1/sku/prices Productionhttps:///v1/sku/pricesService Request & Response RequestThe following tables explain the schema for the Request of the GetMyPrice service.Please note that:•Bold denote objects and arrays•Cardinality: (M) Mandatory, (O) OptionalAutodesk® Partner WebServices GetMyPrice Service Reference Manual • 9* Please refer to https:///contents/files/user-guides/en/pws-api-authentication-guide.pdf for API Authentication details.ResponseThe following information represents the response schema for the GetMyPrice service. Please note that:•Bold denote objects and arrays•Cardinality: (M) Mandatory, (O) OptionalSample Requests / ResponsesThe following information are sample requests and responses to be used as reference. GetMyPrice by Customer number, Part number and dateGetMyPrice by Customer number, Part number, date and Agreement numberGetMyPrice with Positive Extension prorationGetMyPrice with Add Product and future start dateGeneric error applicable for all request typesFormatting StandardsUUID v4 – Unique, randomly generated stringhttps:///wiki/Universally_unique_identifier#Version_4_.28random.29 ISO 8601 – YYYY-MM-DD date format/iso/home/standards/iso8601.htmISO 639-1 – Two letter language code/iso/home/store/catalogue_tc/catalogue_detail.htm?csnumber=22109 ISO 3166-1 alpha-2 format – two letter country code form/iso/country_codesRFC 1480 – Common Format and MIME Type for Comma-Separated Values (CSV) Files https:///html/rfc4180Error MessagesHTTP Status codes & errorsThe following are all known HTTP status codes, error codes, and messages returned by the service due to a failure to authenticate, bad request, or exceeding maximum traffic allowed by the service.400 Bad Request errorsThe following are all error codes, messages, and the reason for error returned when the service produces a 400 Bad Request or 500 Internal Server Error response.。
ceps学业成绩标准化处理标准化处理是一种常用的统计方法，用于将不同尺度的数据转化为具有相同尺度的标准得分。
在处理学业成绩时，标准化处理可以帮助我们更好地理解学生的成绩表现，进行比较和分析。
下面是一些相关参考内容。
1. 标准化处理的概念与意义：标准化处理是一种将不同尺度的数据转化为具有相同尺度的标准得分的方法。
在学业成绩中，不同学科可能使用不同的评分标准，例如百分制、五级制、绩点等。
标准化处理可以将这些不同尺度的数据进行统一，方便比较和分析学生的学业成绩。
2. 常见的标准化处理方法：- z-score标准化：z-score是一种常用的标准化方法，通过将原始数据减去均值，再除以标准差，将数据转化为具有均值为0、标准差为1的标准得分。
- 离差标准化：离差标准化是一种将数据转化为0-1之间的标准得分的方法，通过将原始数据减去最小值，再除以最大值减最小值，将数据转化为具有0-1范围的标准得分。
- T分数标准化：T分数标准化是将原始数据转化为具有均值为50、标准差为10的标准得分的方法。
通过将原始数据减去均值，再除以标准差，将数据转化为具有均值为50、标准差为10的标准得分。
3. 标准化处理的步骤：- 收集学生的学业成绩数据，包括不同学科的成绩。
- 根据所选的标准化方法，计算出不同学科的标准得分。
- 进行标准得分的分析，比较学科之间的差异以及同一学科的不同班级或学生的差异。
- 利用标准化处理的结果进行进一步的统计和分析，例如计算平均分、最高分、最低分等。
4. 标准化处理的应用：- 学科成绩比较：通过将不同学科的成绩进行标准化处理，可以更好地比较不同学科的成绩。
例如，可以比较数学和英语的成绩，确定学生在哪个学科表现更好。
- 班级或学生成绩比较：通过将同一学科不同班级或学生的成绩进行标准化处理，可以看出不同班级或学生之间的成绩差异。
例如，可以比较不同班级的数学平均分，确定哪个班级的学生在数学方面的表现更好。
- 成绩分布分析：通过对学业成绩进行标准化处理，可以更好地分析成绩的分布情况。
