2009年9月四级网工真题

2009年9月全国计算机等级考试四级笔试试卷网络工程师（考试时间120分钟，满分100分）一、选择题（每题1分，共40分）（1）下列关于宽带城域网技术的描述中，错误的是A）宽带城域网保证Qos的主要技术有RSVP、Diff-Serv和MPLSB）宽带城域网带内网络管理是指利用网络管理协议SNMP建立网络管理系统C）宽带城域网能够为用户提供带宽保证，实现流量工程D）宽带城域网可以利用NAT技术解决IP地址资源不足的问题（2）下列关于接入技术特征的描述中，错误的是A）远距离无线宽带接入网采用802.15.4标准B）Cable Modem利用频分利用的方法，将信道分为上行信道和下行信道C）光纤传输系统的中继距离可达100km以上D）ADSL技术具有非对称带宽特征（3）下列关于RPR技术的描述中，错误的是A）RPR环能够在50ms内实现自愈B）RPR环中每一个节点都执行DPT公平算法C）RPR环将沿顺时针方向传输的光纤环叫做外环D）RPR的内环与外环都可以传输数据分组与控制分组（4）ITU标准OC-12的传输速率为A）51.84MbpsB）155.52MbpsC）622.08MbpsD）1.244Gbps（5）下列关于路由器技术指标的描述中，错误的是A）吞吐是指路由器的包转发能力B）背板能力决定了路由器的吞吐量C）语音、视频业务对延时抖动要求较高D）突发处理能力是以最小帧间隔值来衡量的（6）一台接入屋交换机具有16个100/1000Mbps全双工下联端口，它的上联端口带宽至少应为A）0.8GbpsB）1.6GbpsC）2.4GbpsD）3.2Gbps（7）若服务器系统可用性达到99.999%，那么每年的停机时间必须小于等于A）5分钟B）10分钟C）53分钟D）106分钟（8）网络地址191.22.168.0的子网掩码是A）255.255.192.0B）255.255.224.0C）255.255.240.0D）255.255.248.0（9）下图是网络地址转换NAT的一个实例根据图中信息，标号为②的方格中的内容就为A）S=172.16.1.3,2012D=211.81.2.1,6023B）S=211.81.2.1,6023D=202.113.65.2,80C）S=202.113.65.2,80D=211.81.2.1,6023D）S=211.81.2.1,6023D=172.16.1.3,2012（10）某公司分配给人事部的IP地址块为59.67.159.224/27，分配给培训部的IP地址块为59.47.159.208/28，分配给销售部的IP地址块为59.67.159.192/28，那么这三个地址块经过聚合后的地址为A）59.67.159.192/25B）59.67.159.224/25C）59.67.159.192/26D）59.67.159.224/26（11）下列对IPv6地址表示中，错误的是A）x601:BC:0:05D7B）21DA:0:0:0:0:2A:F:FE08:3C）21BC::0:0:1/48D）FF60::2A90:FE:0:4CA2:9C5A（12）下列关于BGP协议的描述中，错误的是A）当路由信息发生变化时，BGP发言人使用notification分组通知相邻自治系统B）一个BGP发言人通过建立TCP连接与其他自治系统中BGP发言人交换路由信息C）两个属于不同自治域系统的边界路由器初始协商时要首先发送open分组D）两个BGP发言人需要周期性地交换keepalive分组来确认双方的相邻关系（13）R1、R2是一个自治系统中采用RIP路由协议的两个相邻路由器，R1的路由表如下图（a）所示，当R1收到R2发送的如下图（b）的（V，D）报文后，R1更新的五个路由表项中距离值从上到下依次为A）0、3、4、3、1B）0、4、4、3、2C）0、5、4、3、1D）0、5、4、3、2（14）下列关于路由选择协议相关技术的描述中，错误的是A）最短路径优先协议使用分布式链路状态协议B）路由信息协议是一种基于距离向量的路由选择协议C）链路状态度量主要包括带宽、距离、收敛时间等D）边界网关协议可以在两个自治域系统间传递路由选择信息（15）下列关于集线器的描述中，错误的是A）集线器是基于MAC地址识别完成数据转发的B）连接到集线器的结点发送数据时，将执行CSMA/CD介质访问控制方法C）通过在网络链路中串接一个集线器可以监听该链路中的数据包D）连接到一个集线器的所有结点共享一个冲突域（16）下列关于工作区子系统适配器的描述中，错误的是A）在设备与不同的信息插座连接时，可选用专用电缆或适配器B）当在单一信息插座上进行两项服务时，可采用“Y”型适配器C）在水平子系统中选用电缆类别不同于设备所需的电缆类别时，宜采用适配器D）适配器不具有转换不同数据速率的功能（17）将Catalyst 6500交换机的设备管理地址设置为204.106.1.10/24的正确配置语句是A）set interface Vlan1 204.106.1.10 0.0.0.255 204.106.1.255B）set interface Vlan1 204.106.1.10 255.255.255.0 204.106.1.255C）set interface sc0 204.106.1.10 0.0.0.255 204.106.1.255D）set interface sc0 204.106.1.10 255.255.255.0 204.106.1.255（18）在Catalyst 3524以太网交换机上建立名为hyzx204的VLAN，正确的配置语句是A）vlan 1 name hyzx204B）vlan 105 hyzx204C）vlan 500 name hyzx204D）vlan 1005 name hyzx204（19）交换机的优先级增值量是A）1024B）2048C）4096D）8192（20）提高Catalyst 6500发生间接链路失效的收敛速度，正确配置STP可选功能的命令是A）set spantree backbonefast enableB）set spantree uplinkfast enableC）set spantree portfast 3/2 enableD）set spantree portfast bpdu-filter enable（21）Cisco路由器查看路由表信息的命令是A）show routeB）show routerC）show ip routeD）show ip router（22）用标准访问控制列表禁止非法地址192.168.0.0/16的数据包进出路由器的正确配置是A）access-list 110 deny 192.168.0.0 0.0.255.255access-list 110 permit anyB）access-list 10 deny 192.168.0.0 255.255.0.0access-list 10 permit anyC）access-list 50 permit anyaccess-list 50 deny 192.168.0.0 0.0.255.255D）access-list 99 deny 192.168.0.0 0.0.255.255access-list 99 permit any（23）配置DHCP服务器IP地址池的地址为193.45.98.0/24。

Listen to the following passage. Altogether the passage will be read to you four times. During the first reading, which will be done at normal speed, listen and try to understand the meaning. For the second and third readings, the passage will be read sentence by sentence, or phrase by phrase, with intervals of 15 seconds. The last reading will be done at normal speed again and during this time you should check your work. You will then be given 2 minutes to check through your work once more.Please write the whole passage on ANSWER SHEET ONE.PART II LISTENING COMPREHENSION [20 MIN]In Sections A B and C you will hear everything ONCE ONLY. Listen carefully and then answer the questions that follow. Mark the correct answer to each question on Answer Sheet Two.SECTION A CONVERSATIONSIn this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.Questions 1 to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.1.Mark is unhappy because ofA.his Chemistry homework.B. a girl in his class.C. Linda’s words.D. Friday night’s party.2.Which of the following is CORRECT?A.Linda is Jane’s friend.B. Mark is Jane’s boyfriend.C. John is Jane’s boyfriend.D. Mark and John are good friends.3.Did Mark eventually take Linda’s advice?A.No.B. Partly.C. Completely.D. Not mentioned.Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation.4.About the scratch on the product, the shop assistant thinks thatA.the customer made it himself.B. there was definitely not one then.C. the customer should have checked.D. the customer was making trouble.5.The customer was when told he might not have worn the headphones properly.A.annoyedB. surprisedC. indifferentD. worried6.How many complaints did the customer make about the product altogether?A.Five.B. Four.C. Three.D. Two.7.The shop could exchange the product if the customerA.makes no more complaints.B. can produce the receipt.C. is still unhappy with it.D. brings it back within a weekQuestions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.8.Joe Smith telephoned Victoria forA.the menu.B. the place.C. the reception.D. the campaign.9.When will the lunch be held?A.Friday next week.B. Thursday next week.C. April 30th.D. This week.10.All the following information is new to Victoria EXCEPTA.how many people to attend it.B. why to hold it.C. where to hold it.D. what to cook.SECTION B PASSAGESIn this section, you will hear several passages. Listen to the passages carefully and thenanswer the questions that follow.Questions 11 to 13 are based on the following passage. ,4t the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.11.People choose London for post-Christmas shopping becauseA.shops open early in the morning.B.shops stay open for longer hours.C.they can buy really cheap things.D.they can shop with their friends.12.We learn from the passage thatA.people are very keen on sales.B.post-Christmas sales start at 3:30am.C.post-Christmas sales last for a day.D.sales include only a few items.13.Which of the following is NOT mentioned in the passage?A.Some people buy Christmas presents in the sales.B.Some people shop online during the sales.C.Some people buy presents for next Christmas.D.Online retailers offer better post-Christmas sales.Questions 14 to 17 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage.14.Ballroom dancing used to be associated with shows.B. old people.C. celebrities.D. professional dancers.15.According to the passage, recent popularity of ballroom dancing is the result ofA.the participation of celebrities.B.the designing of colourful costumes.C.the benefits it brings.D.a TV programme.16.Which of the following is NOT mentioned about the TV show?A.Performers have to be formally dressed on the show.B.Each professional dancer dances with a celebrity.C.People on the show perform a different dance every week.D.The show runs for about four months.17.According to the passage, the TV show has the greatest impact onA.old people.B. middle-aged people.C. kids and young people.D. all of the above.Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.18.According to New Zealand’s rules about naming children, which of the following names isNOT acceptable?A.Spiderman.B. Gandalf.C. 2win.D. Arsenal.19.According to the passage, unusual names come fromA.popular culture.B. parents’ invention.C. sports.D. all of the above.20.All of the following countries have strict rules about naming children EXCEPTA. Algeria.B. Germany.C. Japan.D. ArgentinaSECTION C NEWS BROADCASTIn this section, you will hear several news items. Listen to them carefully and then answer the questions that follow.Questions 21 to 23 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now. listen to the news.21.Why were the fishing crew stranded on Oct. 10th?A.They went to a remote area.B.Their fishing boats collided.C.They tried to repair their boats.D.They decided to stay in the boats.22.How did they survive during those three months?A.On supplies they brought with them.B.On supplies sent to them by rescue teams.C.On supplies left at the military base.D.Not mentioned in the passage.23.How were the crew rescued eventually?A.By helicopter.B. By boat.C. By radio contact.D. By a search team.Questions 24 and 25 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.24.Juan Carlos has been King of SpainA.since 1981.B. for 32 years.C. for 70 years.D. for 17 years.25.What is the news item mainly about?A.The King’s birthday.B. The stability of the monarchy.C. Criticism from both the left and the right.D. The King’s public defence of his reign.Questions 26 and27 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.26.The three suicide bombings occurred inA.November and December.B. October and November.C. November.D. December.27.Did people die in the bombings?A.No one died in the bombings.B.Yes. In one of the bombings.C.Yes. In two of the bombings.D.Yes. In all the bombings.Questions 28 to 30 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now, listen to the news.28.What is the purpose of the national survey?A.To collect data on sources of pollution.B.To identify pollution in rivers and lakes.C.To help control environmental pollution.D.To help control industrial wastes.29.According to the news item, efforts of environmental protection are especially affected byck of technology.B.rapid economic growth.C.unknown pollution sources.D.shortage of manpower. (41) antibiotics or anti-viral medicines help, (42) doctors can offer only supportive care. Patients with SARS are kept in isolation to reduce the risk of(43) Scientists aren’t sure yet, but some researchers think it’s a (44)30.Which of the following details is CORRECT according to the news discovered coronavirus, the family of viruses that cause some commonitem?A.Census offices are set up by government departments.B.A main centre receives reports from provinces.C.A database is set up for each province.D.Data will be reviewed and analyzed in mid-2009PART III CLOZE [15 MIN]Decide which of the choices given below would best complete the passageif inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.Scientists around the world are racing to learn how to rapidly diagnose, treat and stop the spread of a new, deadly disease. SARS -- Severe Acute Respiratory Syndrome --- was (31) for the first time in February 2003 in Hanoi, (32) since then has infected more than 1,600 people in 15 countries, killing 63. At this (33) , there are more questions than answers surrounding the disease.Symptoms start (34) a fever over 100.4 degrees F, chills, headacheor body (35) . Within a week, the patient has a dry cough, which might (36) to shortness of breath. In 10% to 20% of cases, patients require (37) ventilation to breathe. About 3.5% die from the disease. Symptoms (38) begin in two to seven days, but some reports suggest it (39) take as long as10 days. Scientists are close to (40) a lab test to diagnose SARS. In the meantime, it is diagnosed by its symptoms. There is no evidence colds.Most cases appear to have been passed (45) droplets expelled when infected patients cough or sneeze. Family members of infected people and medical workers who care (46) them have been most likely to (47) the illness. But recent developments in Hong Kong suggest that the (48) might spread through air, or that the virus might (49) for two to three hours on doorknobs or other (50) . Health experts say it is unlikely, though, that sharing an elevator briefly with an infected person would be enough to pass the virus.(31)A. detected B. caught C. disclosed D. revealed(32)A. but B. and C. or D. yet(33)A. time B. point C. aspect D. instance(34)A. from B. over C. upon D. with(35)A. hurt B. sore C. aches D. feelings(36)A. process B. advance C. progress D. convert(37)A. automatic B. artificial C. mechanical D. controlled(38)A. regularly B. ordinarily C. traditionally D. generally(39)A. will B. might C. should D. must(40)A. cultivating B. fostering C. developing D. designing(41)A. which B. that C. whether D. what(42)A. so B. but C. still D. yet(43)A. communication B. transportation C. transformation D. transmission(44)A. lately B. newborn C. newly D. renewed(45)A. under B. through C. beneath D. from(46)A. for B. over C. after D. about(47)A. acquire B. receive C. obtain D. contract(48)A. ailment B. ill-health C. disease D. infection(49)A. continue B. linger C. delay D. persist(50)A. exteriors B. outside C. surfaces D. coveringsPART IV GRAMMAR & VOCABULARY [15 MIN]There are thirty sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence. Mark your answers on Answer Sheet Two.51.What a nice day! How about the three of us a walk in the park nearby?A.to takeB. takeC. takingD. to be taking52.If there were no subjunctive mood, English much easier to learn.A.could have beenB. would’beC. will beD. would have been53.She fifty or so when I first met her at a conference.A.had beenB. must beC. has beenD. must have been54. the boss says, it is unreasonable to ask me to work overtime without pay.A. WhateverB. WheneverC. WhicheverD. However55.A new laptop costs about of a second-hand one.A.the price of three timesB. three times the priceC. as much as the three times priceD. three times more than the price56.I was very interested in she told me.A.all thatB. all whichC. all whatD. that57.We consider he should have left without telling anyone beforehand.A. strange whyB. it strange whatC. it strange thatD. that strange58.It is going to be fine tomorrow. .A.So is it.B. So it is.C. So it does.D. So does it.59.Little about her own safety, though she herself was in great danger.A. she caredB. she may careC. may she careD. did she care60.The couple had no sooner got to the station the coach left.A.whenB. asC. untilD. than61.Aren’t you tired? I you had done enough for today.A.should have thoughtB. must have thoughtC. might have thoughtD. could have thought62."It seems that she was there at the conference." The sentence means thatA.she seems to be there at the conference.B.she seemed to be there at the conference.C.she seems to have been there at the conference.D.she seemed to being there at the conference.63.Which of the following adverbs can NOT be used to complete " everybody came"?A.NearlyB. QuiteC. PracticallyD. Almost64.In "How much do you think he earns?" how much is of the sentence.A. the subjectB. the adverbialC. the objectD. the complement65."The man preparing the documents is the firm’s lawyer" has all the following possible meanings EXCEPTA.the man who has prepared the documents...B.the man who has been preparing the documents...C.the man who is preparing the documents...D.the man who willprepare the documents...66.During the TV interview, the singer announced that he was going tohis new album soon.A. releaseB. renewC. relieveD. rehearse67.Afterworking for the firm for ten years, he finally the rank of deputy director.A. achievedB. approachedC. attainedD. acquired68.Winter is the season at most hotels in this seaside town, because very few tourists come to stay.A.slowB. slackC. lowD. quiete on, Jack, tell me the story. Don’t keep me in .A.suspenseB. suspendingC. suspensionD. suspender70.The football match was because of the heavy rain.A.called overB. called upC. called outD. called off71.We had a good time there, and the food was plentiful and .A.conduciveB. wholesomeC. helpfulD. appreciative72.It was strange that she would such an absurd idea.A.allowB. stickC. takeD. entertain73.The scientists have made an study of the viruses that cause the disease.A.exhaustedB. exhaustingC. exhaustiveD. exhaustion74.Do you own your apartment or are you a ?A.tenantB. customerC. clientD. proprietor75.Representatives from the companies indicated that they should go on working together in .A. unityB. entityC. partnersD. partnership76.We all know that Mary has had a strict .A.growthB. upbringingC. developmentD. cultivation77.The drink was packaged in champagne bottles and was being as the real stuff.A.passed outB. passed byC. passed overD. passed offst Sunday she came to visit us out of the blue. The italicized phrase meansA.unexpectedlyB. unhappilyC. untidilyD. unofficially79.The person he interviewed was his former schoolmate.A.no other thanB. no more thanC. none other thanD. none the less80.The young employee has a(n) quality - he is totally honest.A.respectableB. admirableC. decentD. approachablePART V READING COMPREHENSION [25 MIN]In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Mark your answers on Answer Sheet Two.TEXT ADo you realize that every time you take a step, the bones in your hip are subjected to forces between four and five times your body weight? When youare running, this force is increased further still. What happens if through disease a hip-joint ceases to be able to resist such forces? For many years hip-joints and other body joints have been replaceable either partially or completely. It is after all a simple ball and socket joint; it has certain loads imposed on it; it needs reliability over a defined life; it must contain materials suitable for the working environment. Any engineer will recognize these as characteristic of a typical engineering problem, which doctors and engineers have worked together to solve, in order to bring a fresh lease of life to people who would otherwise be disabled.This typifies the way in which engineers work to help people and create a better quality of life. The fact that this country has the most efficient agricultural industry in the world is another good example. Mechanical engineers have worked with farmers and biologists to produce fertilizers, machinery and harvesting systems. This team effort has now produced crops uniformly waist high or less so that they are better suited to mechanical harvesting. Similar advances with other crops have released people from hard and boring jobs for more creative work, whilst machines harvest crops more efficiently with less waste. Providing more food for the rapidly increasing population is yet another role for the mechanical engineer.81.According to the passage, when would most weight be imposed on hip- joints?A.When one is walking.B. When one is running.C. When one is standing.D. When one is lying down.82.Engineers regard the replacement of hip-joints as a(n) Problem.A.mechanicalB. medicalC. healthD. agricultural83.According to the passage, how do engineers contribute to increasing efficiency of theagricultural industry?A.By working with farmers.B.By working in teams.C.By growing crops of the same height.D.By making agricultural machinery.84.According to the context, "This team effort’" in Paragraph Two refers toA.mechanical engineers.B.doctors and engineers.C.biologists, doctors and farmers.D.farmers, biologists and engineersTEXT BNowadays, a cellphone service is available to everyone, everywhere. Probably thousands of people have already been using it, but I just discovered it, so I’m going to claim it and a lso name it: Fake Foning.The technology has been working well for me at the office, but there are infinite applications. Virtually in any public space.Say you work at a big university with lots of talky faculty members buzzing about. Now, say you need to use the restroom. The trip down the hall will take approximately one hour, because a person can’t walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.So, a cellphone. Any cellphone. Just pick it up. Don’t dial. Just hold that phone to your face and start talking. Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the personstanding before you whom you are trying to evade.For standard colleague avoidance, I suggest fake chatting about fake business:"Yes, I’m glad you called, because we really need to hammer out the details. What’s that? Yes, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."Be animated. Be engaged in your fake fone conversation. Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.Shoppers should consider fake foning anytime they spot a talky neighbor in the produce department pinching (用手捏) unripe peaches. Without your phone at your face, you’d be in for a 20-minute speech on how terrible the world is.One important caution about fake foning. The other day I was fake foning my way past a colleague, and he was actually following me to get my attention.I knew he wanted to ask about a project I had not yet finished. I was trying to buy myself some time, so I continued fake foning with my doctor. "So I don’t need the operation? Oh, doctor, that is the best news."And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face. My colleague looked at me, and I at him, and naturally I gasped. "What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear."Hello? Are you still there?"Oops.85.Which of the following statements is INCORRECT?A.Cellphone service is popular among people.B.Cellphone has much use in office.C.Fake foning is a new cellphone service.D.Fake foning is a new discovery.86.What is fake foning?A.A strategy to avoid people.B.A device newly produced.C.A service provided everywhere.D.A skill of communication.87.In the author’s opinion, in order to make fake foning look real one has toA.talk about interesting matters.B.behave politely to people passing by.C.hold the phone while walking.D.appear absorbed in conversation.88.What does the last example show?A.One effective way is to fake fone one’s doctor.B.One has to be careful while fake foning.C.Fake foning may not deceive people.D.Fake foning is always quite successful.89.After his phone suddenly began ringing, the authorA.immediately started talking to the caller.B.immediately started talking to his colleague.C.put the phone away and stopped talking.D.continued with his fake conversation.90.What is the tone of the passage?A.Critical.B. Humorous.C. Serious.D. UnclearTEXT CIt was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else todo, I yanked (用力猛拉) the battery out.Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.I opened the special drawer where I keep CDs. But no Windows CD in there. I was forced to call the computer company’s Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don’t know what continent they’re standing on. Suppose I were to comment on the beautiful weather we’ve been having when there was a monsoon at the other end of the phone? So I got right to the point."My computer is telling me a file is corrupted and it wants to fix itself, but I don’t have the Windows Setup CD.""So you’re having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.To make me disappear, the woman gave me the phone number for Windows’ creator, Microsoft. This is like giving someone the phone number for, I don’t know, North America. Besides, the CD worked; I just didn’t have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician."You don’t have the Windows Setup CD, ma’am, because you don’t need it," he explained cheerfully."Windows came preinstalled on your computer!""But I do need it.""Yes, but you don’t have it." We went on like this for a while. Finally, he offered to walk me through the use of a different CD, one that would erase my entire system. "Of course, you’d lose all your e-mail, your documents, your photos." It was like offering to drop a safe on my head to cure my headache. "You might be able to recover them, but it would be expensive." He sounded delighted. "And it’s not covered by the warranty (产品保证书)!" The safe began to seem like a good idea, provided it was full.I hung up the phone and drove my computer to a small, friendly repair place I’d heard about. A smart, helpful man dug out a Windows CD and told me it wouldn’t be a problem. An hour later, he called to let me know it was ready. I thanked him, and we chatted about the weather, which was the same outside my window as it was outside his.91.Why did the author shut down her computer abruptly?A.She had saved what she had written.B.She couldn’t move the cursor.C.The computer refused to work.D.The computer offered to repair itself.92.Which of the following is the author’s opinion about the woman at the Global Support Centre?A.She sounded helpful and knowledgeable.B.She was there to make callers frustrated.C.She was able to solve her computer problem.D.She was quick to pass her along to a technician.93.According to the passage, the solution offered by the technician wasA.effective.B. economical.C. unpractical.D. unacceptable.94."It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means thatA.the technician’s proposal would make things even worse.B.the technician’s proposal could eventually solve the problem.C.files stored on her computer were like a safe.D.erasing the entire system was like curing a headache.95.It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPTA. efficiency.B. location.C. setup CDs.D. attitudeTEXT DNot long ago, a mysterious Christmas card dropped through our mail slot. The envelope was addressed to a man named Raoul, who, I was relatively certain, did not live with us. The envelope wasn’t sealed, so I opened it. The inside of the card was blank. Ed, my husband, explained that the card was both from and to the newspaper deliveryman. His name was apparently Raoul, and Raoul wanted a holiday tip. We were meant to put a check inside the card and then drop the envelope in the mail. When your services are rendered at 4 a.m., you can’t simply hang around, like a hotel bellboy expecting a tip. You have to be direct.So I wrote a nice holiday greeting to this man who, in my imagination, fires The New York Times from his bike aimed at our front door, causing more noise with mere newsprint than most people manage with sophisticated black market fireworks.With a start, I realized that perhaps the reason for the 4 a.m. wake-up noise was not ordinary rudeness but carefully executed spite: I had not tipped Raoul in Christmases past. I honestly hadn’t realized I was supposed to. This was the first time he’d us ed the card tactic. So I got out my checkbook. Somewhere along the line, holiday tipping went from an optional thank-you for a year of services to a Mafia-style protection racket (收取保护费的黑社会组织).Several days later, I was bringing our garbage bins back from the curb when I noticed an envelope taped to one of the lids. The outside of the envelope said MICKEY. It had to be another tip request, this time from our garbage collector. Unlike Raoul, Mickey hadn’t enclosed his own Christmas card from me. In a way, I appreciated the directness. "I know you don’t care how merry my Christmas is, and that’s fine," the gesture said. "I want $30, or I’ll ’forget’ to empty your garbage bin some hot summer day."I put a check in the envelope and taped it back to the bin. The next morning, Ed noticed that the envelope was gone, though the trash hadn’t yet been picked up: "Someone stole Mickey’s tip!" Ed was quite certain. He made me call the bank and cancel the check.But Ed had been wrong. Two weeks later, Mickey left a letter from the bank on our steps. The letter informed Mickey that the check, which he had tried to cash, had been cancelled. The following Tuesday morning, when Ed。

全国计算机等级考试四级软件测试工程师真题2009年9月(总分：70.00，做题时间：90分钟)一、{{B}}选择题{{/B}}(总题数：25，分数：50.00)1.软件验证和确认是保证软件质量的重要措施，它的实施应该针对______。

（分数：2.00）A.程序编写阶段B.软件开发的所有阶段√C.软件调试阶段D.软件设计阶段解析：[解析] 软件验证和确认理论是测试过程的理论依据，验证是检查软件开发的各个阶段过程活动的结果是否满足规格说明的描述，证实各阶段和阶段之间的逻辑协调性、完备性和正确性。

确认是证实在一个给定的外部环境中软件的逻辑正确性，即是否满足用户的要求。

2.在软件测试用例设计的方法中，最常用的方法是黑盒测试和白盒测试，其中不属于白盒测试所关注的是______。

（分数：2.00）A.程序结构B.软件外部功能√C.程序正确性D.程序内部逻辑解析：[解析] 白盒测试又称为逻辑驱动测试．它对程序的逻辑结构进行检查，从中获取测试数据，它不需要测试软件产品的功能。

黑盒测试是另一种测试策略，它将程序视为一个黑盒子，测试目标与程序内部机制和结构完全无关，而是将重点集中放在发现程序不按其规格说明正确运行的环境条件，黑盒测试注重于测试软件的功能性需求。

3.在程序测试中，用于检查程序模块或子程序之间的调用是否正确的静态分析方法是______。

（分数：2.00）A.操作性分析B.可靠性分析C.引用分析D.接口分析√解析：[解析] 静态错误分析主要用于确定在源程序中是否有某类错误或者危险结构，包括：类型和单位分析——为了强化对源程序中数据类型的检查，在程序设计语言中扩充一些新的数据类型。

引用分析——在静态错误分析中，最广泛使用的技术就是发现引用异常。

表达式分析——对表达式进行分析，以发现和纠正在表达式中出现的错误。

接口分析——接口的一致性是程序的静态错误分析和设计分析共同研究的题目。

接口一致性的设计分析主要检查模块之间接口的一致性和模块与外部数据库之间接口的一致性。

SECTION A CONVERSATIONSIn this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.Questions 1 to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.1. Mark is unhappy because ofA. his Chemistry homework.B. a girl in his class.C. Linda's words.D. Friday night's party.2. Which of the following is CORRECT?A. Linda is Jane's friend.B. Mark is Jane's boyfriend.C. John is Jane's boyfriend.D. Mark and John are good friends.3. Did Mark eventually take Linda's advice?A. No.B. Partly.C. Completely.D. Not mentioned.Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation.4. About the scratch on the product, the shop assistant thinks thatA. the customer made it himself.B. there was definitely not one then.C. the customer should have checked.D. the customer was making trouble.5. The customer was ______ when told he might not have worn the headphones properly.A. annoyedB. surprisedC. indifferentD. worried6. How many complaints did the customer make about the product altogether?A. Five.B. Four.C. Three.D. Two.7. The shop could exchange the product if the customerA. makes no more complaints.B. can produce the receipt.C. is still unhappy with it.D. brings it back within a week.Questions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.8. Joe Smith telephoned Victoria forA. the menu.B. the place.C. the reception.D. the campaign.9. When will the lunch be held?A. Friday next week.B. Thursday next week.C. April 30th.D. This week.10. All the following information is new to Victoria EXCEPTA. how many people to attend it.B. why to hold it.C. where to hold it.D. what to cook.SECTION B PASSAGESIn this section, you will hear several passages. Listen to the passages carefully and thenanswer the questions that follow.Questions 11 to 13 are based on the following passage. ,4t the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.11. People choose London for post-Christmas shopping becauseA. shops open early in the morning.B. shops stay open for longer hours.C. they can buy really cheap things.D. they can shop with their friends.12. We learn from the passage thatA. people are very keen on sales.B. post-Christmas sales start at 3:30am.C. post-Christmas sales last for a day.D. sales include only a few items.13. Which of the following is NOT mentioned in the passage?A. Some people buy Christmas presents in the sales.B. Some people shop online during the sales.C. Some people buy presents for next Christmas.D. Online retailers offer better post-Christmas sales.Questions 14 to 17 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage.14. Ballroom dancing used to be associated withA. TV shows.B. old people.C. celebrities.D. professional dancers.15. According to the passage, recent popularity of ballroom dancing is the result ofA. the participation of celebrities.B. the designing of colourful costumes.C. the benefits it brings.D. a TV programme.16. Which of the following is NOT mentioned about the TV show?A. Performers have to be formally dressed on the show.B. Each professional dancer dances with a celebrity.C. People on the show perform a different dance every week.D. The show runs for about four months.17. According to the passage, the TV show has the greatest impact onA. old people.B. middle-aged people.C. kids and young people.D. all of the above.Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.18. According to New Zealand's rules about naming children, which of the following names is NOT acceptable?A. Spiderman.B. Gandalf.C. 2win.D. Arsenal.19. According to the passage, unusual names come fromA. popular culture.B. parents' invention.C. sports.D. all of the above.20. All of the following countries have strict rules about naming children EXCEPTA. Algeria.B. Germany.C. Japan.D. Argentina.SECTION C NEWS BROADCASTIn this section, you will hear several news items. Listen to them carefully and then answer the questions that followQuestions 21 to 23 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now. listen to the news.21. Why were the fishing crew stranded on Oct. 10th?A. They went to a remote area.B. Their fishing boats collided.C. They tried to repair their boats.D. They decided to stay in the boats.22. How did they survive during those three months?A. On supplies they brought with them.B. On supplies sent to them by rescue teams.C. On supplies left at the military base.D. Not mentioned in the passage.23. How were the crew rescued eventually?A. By helicopter.B. By boat.C. By radio contact.D. By a search team.Questions 24 and 25 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.24. Juan Carlos has been King of SpainA. since 1981.B. for 32 years.C. for 70 years.D. for 17 years.25. What is the news item mainly about?A. The King's birthday.B. The stability of the monarchy.C. Criticism from both the left and the right.D. The King's public defence of his reign.Questions 26 and27 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.26. The three suicide bombings occurred inA. November and December.B. October and November.C. November.D. December.27. Did people die in the bombings?A. No one died in the bombings.B. Yes. In one of the bombings.C. Yes. In two of the bombings.D. Yes. In all the bombings.Questions 28 to 30 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now, listen to the news.28. What is the purpose of the national survey?A. To collect data on sources of pollution.B. To identify pollution in rivers and lakes.C. To help control environmental pollution.D. To help control industrial wastes.29. According to the news item, efforts of environmental protection are especially affected byA. lack of technology.B. rapid economic growth.C. unknown pollution sources.D. shortage of manpower.30. Which of the following details is CORRECT according to the news item?A. Census offices are set up by government departments.B. A main centre receives reports from provinces.C. A database is set up for each province.D. Data will be reviewed and analyzed in mid-2009.PART III CLOZE [15 MIN]Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.Scientists around the world are racing to learn how to rapidly diagnose, treat and stop the spread of a new, deadly disease. SARS -- Severe Acute Respiratory Syndrome --- was (31) ____ for the first time in February 2003 in Hanoi, (32) _____ since then has infected more than 1,600 people in 15 countries, killing 63. At this (33) _____, there are more questions than answers surrounding the disease.Symptoms start (34) _____ a fever over 100.4 degrees F, chills, headache or body (35)____. Within a week, the patient has a dry cough, which might (36) _____ to shortness of breath. In 10% to 20% of cases, patients require(37)_____ ventilation to breathe. About 3.5% die from the disease. Symptoms(38)____ begin in two to seven days, but some reports suggest it (39) ____ take as long as 10 days. Scientists are close to (40) ____ a lab test to diagnose SARS. In the meantime, it is diagnosed by its symptoms. There is no evidence (41)____ antibiotics or anti-viral medicines help, (42) _____ doctors can offer only supportive care. Patients with SARS are kept in isolation to reduce the risk of(43) ____ Scientists aren't sure yet, but some researchers think it's a (44) ____ discovered coronavirus, the family of viruses that cause some common colds.Most cases appear to have been passed (45) ____ droplets expelled when infected patients cough or sneeze. Family members of infected people and medical workers who care (46) ____ them have been most likely to (47) ____ the illness. But recent developments in Hong Kong suggest that the (48) ____ might spread through air, or that the virus might (49) ____ for two to three hours on doorknobs or other (50)____. Health experts say it is unlikely, though, that sharing an elevator briefly with an infected person would be enough to pass the virus.(31) A. detected B. caught C. disclosed D. revealed(32) A. but B. and C. or D. yet(33) A. time B. point C. aspect D. instance(34) A. from B. over C. upon D. with(35) A. hurt B. sore C. aches D. feelings(36) A. process B. advance C. progress D. convert(37) A. automatic B. artificial C. mechanical D. controlled(38) A. regularly B. ordinarily C. traditionally D. generally(39) A. will B. might C. should D. must(40) A. cultivating B. fostering C. developing D. designing(41) A. which B. that C. whether D. what(42) A. so B. but C. still D. yet(43) A. communication B. transportation C. transformation D. transmission(44) A. lately B. newborn C. newly D. renewed(45) A. under B. through C. beneath D. from(46) A. for B. over C. after D. about(47) A. acquire B. receive C. obtain D. contract(48) A. ailment B. ill-health C. disease D. infection(49) A. continue B. linger C. delay D. persist(50) A. exteriors B. outside C. surfaces D. coveringsPART IV GRAMMAR & VOCABULARY [15 MIN]There are thirty sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence. Mark your answers on Answer Sheet Two.51. What a nice day! How about the three of us _____ a walk in the park nearby?A. to takeB. takeC. takingD. to be taking52. If there were no subjunctive mood, English _____ much easier to learn.A. could have beenB. would'beC. will beD. would have been53. She _____ fifty or so when I first met her at a conference.A. had beenB. must beC. has beenD. must have been54. _____ the boss says, it is unreasonable to ask me to work overtime without pay.A. WhateverB. WheneverC. WhicheverD. However55. A new laptop costs about _____ of a second-hand one.A. the price of three timesB. three times the priceC. as much as the three times priceD. three times more than the price56. I was very interested in _____ she told me.A. all thatB. all whichC. all whatD. that57. We consider ______ he should have left without telling anyone beforehand.A. strange whyB. it strange whatC. it strange thatD. that strange58. It is going to be fine tomorrow. _______.A. So is it.B. So it is.C. So it does.D. So does it.59. Little _____ about her own safety, though she herself was in great danger.A. she caredB. she may careC. may she careD. did she care60. The couple had no sooner got to the station _____ the coach left.A. whenB. asC. untilD. than61. Aren't you tired? I ____ you had done enough for today.A. should have thoughtB. must have thoughtC. might have thoughtD. could have thought62. "It seems that she was there at the conference." The sentence means thatA. she seems to be there at the conference.B. she seemed to be there at the conference.C. she seems to have been there at the conference.D. she seemed to being there at the conference.63. Which of the following adverbs can NOT be used to complete "_____ everybody came"?A. NearlyB. QuiteC. PracticallyD. Almost64. In "How much do you think he earns?" how much is ______ of the sentence.A. the subjectB. the adverbialC. the objectD. the complement65. "The man preparing the documents is the firm's lawyer" has all the following possible meanings EXCEPTA. the man who has prepared the documents...B. the man who has been preparing the documents...C. the man who is preparing the documents...D. the man who will prepare the documents...66. During the TV interview, the singer announced that he was going to _____ his new album soon.A. releaseB. renewC. relieveD. rehearse67. After working for the firm for ten years, he finally _____ the rank of deputy director.A. achievedB. approachedC. attainedD. acquired68. Winter is the _____ season at most hotels in this seaside town, because very few tourists come to stay.A. slowB. slackC. lowD. quiet69. Come on, Jack, tell me the story. Don't keep me in ______.A. suspenseB. suspendingC. suspensionD. suspender70. The football match was _____ because of the heavy rain.A. called overB. called upC. called outD. called off71. We had a good time there, and the food was plentiful and _____.A. conduciveB. wholesomeC. helpfulD. appreciative72. It was strange that she would _____ such an absurd idea.A. allowB. stickC. takeD. entertain73. The scientists have made an _____ study of the viruses that cause the disease.A. exhaustedB. exhaustingC. exhaustiveD. exhaustion74. Do you own your apartment or are you a ______ ?A. tenantB. customerC. clientD. proprietor75. Representatives from the companies indicated that they should go on working together in _____.A. unityB. entityC. partnersD. partnership76. We all know that Mary has had a strict _____.A. growthB. upbringingC. developmentD. cultivation77. The drink was packaged in champagne bottles and was being _____ as the real stuff.A. passed outB. passed byC. passed overD. passed off78. Last Sunday she came to visit us out of the blue. The italicized phrase meansA. unexpectedly .B. unhappilyC. untidilyD. unofficially79. The person he interviewed was _____ his former schoolmate.A. no other thanB. no more thanC. none other thanD. none the less80. The young employee has a(n)______ quality - he is totally honest.A. respectableB. admirableC. decentD. approachablePART V READING COMPREHENSION [25 MIN]In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Mark your answers on Answer Sheet Two.TEXT ADo you realize that every time you take a step, the bones in your hip are subjected to forces between four and five times your body weight? When you are running, this force is increased further still. What happens if through disease a hip-joint ceases to be able to resist such forces? For many years hip-joints and other body joints have been replaceable either partially or completely. It is after all a simple ball and socket joint; it has certain loads imposed on it; it needs reliability over a defined life; it must contain materials suitable for the working environment. Any engineer will recognize these as characteristic of a typical engineering problem, which doctors and engineers have worked together to solve, in order to bring a fresh lease of life to people who would otherwise be disabled.This typifies the way in which engineers work to help people and create a better quality of life. The fact that this country has the most efficient agricultural industry in the world is another good example. Mechanical engineers have worked with farmers and biologists to produce fertilizers, machinery and harvesting systems. This team effort has now produced crops uniformly waist high or less so that they are better suited to mechanical harvesting. Similar advances with other crops have released people from hard and boring jobs for more creative work, whilst machines harvest crops more efficiently with less waste. Providing more food for the rapidly increasing population is yet another role for the mechanical engineer.81. According to the passage, when would most weight be imposed on hip-joints?A. When one is walking.B. When one is running.C. When one is standing.D. When one is lying down.82. Engineers regard the replacement of hip-joints as a(n) ____ Problem.A. mechanicalB. medicalC. healthD. agricultural83. According to the passage, how do engineers contribute to increasing efficiency of the agricultural industry?A. By working with farmers.B. By working in teams.C. By growing crops of the same height.D. By making agricultural machinery.84. According to the context, "This team effort'" in Paragraph Two refers toA. mechanical engineers.B. doctors and engineers.C. biologists, doctors and farmers.D. farmers, biologists and engineers.TEXT BNowadays, a cellphone service is available to everyone, everywhere. Probably thousands of people have already been using it, but I just discovered it, so I'm going to claim it and also name it: Fake Foning.The technology has been working well for me at the office, but there are infinite applications. Virtually in any public space.Say you work at a big university with lots of talky faculty members buzzing about. Now, say you need to use the restroom. The trip down the hall will takeapproximately one hour, because a person can't walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.So, a cellphone. Any cellphone. Just pick it up. Don't dial. Just hold that phone to your face and start talking. Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the person standing before you whom you are trying to evade.For standard colleague avoidance, I suggest fake chatting about fake business:"Yes, I'm glad you called, because we really need to hammer out the details. What's that? Yes, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."Be animated. Be engaged in your fake fone conversation. Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.Shoppers should consider fake foning anytime they spot a talky neighbor in the produce department pinching (用手捏) unripe peaches. Without your phone at your face, you'd be in for a 20-minute speech on how terrible the world is.One important caution about fake foning. The other day I was fake foning my way past a colleague, and he was actually following me to get my attention. I knew he wanted to ask about a project I had not yet finished. I was trying to buy myself some time, so I continued fake foning with my doctor. "So I don't need the operation? Oh, doctor, that is the best news."And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face. My colleague looked at me, and I at him, and naturally I gasped. "What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear."Hello? Are you still there?"Oops.85. Which of the following statements is INCORRECT?A. Cellphone service is popular among people.B. Cellphone has much use in office.C. Fake foning is a new cellphone service.D. Fake foning is a new discovery.86. What is fake foning?A. A strategy to avoid people.B. A device newly produced.C. A service provided everywhere.D. A skill of communication.87. In the author's opinion, in order to make fake foning look real one has toA. talk about interesting matters.B. behave politely to people passing by.C. hold the phone while walking.D. appear absorbed in conversation.88. What does the last example show?A. One effective way is to fake fone one's doctor.B. One has to be careful while fake foning.C. Fake foning may not deceive people.D. Fake foning is always quite successful.89. After his phone suddenly began ringing, the authorA. immediately started talking to the caller.B. immediately started talking to his colleague.C. put the phone away and stopped talking.D. continued with his fake conversation.90. What is the tone of the passage?A. Critical.B. Humorous.C. Serious.D. Unclear.TEXT CIt was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else to do, I yanked (用力猛拉) the battery out.Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.I opened the special drawer where I keep CDs. But no Windows CD in there. I was forced to call the computer company's Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don't know what continent they're standing on.Suppose I were to comment on the beautiful weather we've been having when there was a monsoon at the other end of the phone? So I got right to the point."My computer is telling me a file is corrupted and it wants to fix itself, but I don't have the Windows Setup CD.""So you're having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.To make me disappear, the woman gave me the phone number for Windows' creator, Microsoft. This is like giving someone the phone number for, I don't know, North America. Besides, the CD worked; I just didn't have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician."You don't have the Windows Setup CD, ma'am, because you don't need it," he explained cheerfully."Windows came preinstalled on your computer!""But I do need it.""Yes, but you don't have it." We went on like this for a while. Finally, he offered to walk me through the use of a different CD, one that would erase my entire system. "Of course, you'd lose all your e-mail, your documents, your photos." It was like offering to drop a safe on my head to cure my headache. "You might be able to recover them, but it would be expensive." He sounded delighted. "Andit's not covered by the warranty (产品保证书)!" The safe began to seem like a good idea, provided it was full.I hung up the phone and drove my computer to a small, friendly repair place I'd heard about. A smart, helpful man dug out a Windows CD and told me it wouldn't be a problem. An hour later, he called to let me know it was ready. I thanked him, and we chatted about the weather, which was the same outside my window as it was outside his.91. Why did the author shut down her computer abruptly?A. She had saved what she had written.B. She couldn't move the cursor.C. The computer refused to work.D. The computer offered to repair itself.92. Which of the following is the author's opinion about the woman at the Global Support Centre?A. She sounded helpful and knowledgeable.B. She was there to make callers frustrated.C. She was able to solve her computer problem.D. She was quick to pass her along to a technician.93. According to the passage, the solution offered by the technician wasA. effective.B. economical.C. unpractical.D. unacceptable.94. "It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means thatA. the technician's proposal would make things even worse.B. the technician's proposal could eventually solve the problem.C. files stored on her computer were like a safe.D. erasing the entire system was like curing a headache.95. It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPTA. efficiency.B. location.C. setup CDs.D. attitude.TEXT DNot long ago, a mysterious Christmas card dropped through our mail slot. The envelope was addressed to a man named Raoul, who, I was relatively certain, did not live with us. The envelope wasn't sealed, so I opened it. The inside of the card was blank. Ed, my husband, explained that the card was both from and to the newspaper deliveryman. His name was apparently Raoul, and Raoul wanted a holiday tip. We were meant to put a check inside the card and then drop the envelope in the mail. When your services are rendered at 4 a.m., you can't simply hang around, like a hotel bellboy expecting a tip. You have to be direct.So I wrote a nice holiday greeting to this man who, in my imagination, fires The New York Times from his bike aimed at our front door, causing more noise with mere newsprint than most people manage with sophisticated black market fireworks.With a start, I realized that perhaps the reason for the 4 a.m. wake-up noise was not ordinary rudeness but carefully executed spite: I had not tipped Raoul in Christmases past. I honestly hadn't realized I was supposed to. This was the first time he'd used the card tactic. So I got out my checkbook. Somewhere along the line, holiday tipping went from an optional thank-you for a year of services to a Mafia-style protection racket (收取保护费的黑社会组织).Several days later, I was bringing our garbage bins back from the curb when I noticed an envelope taped to one of the lids. The outside of the envelope said MICKEY. It had to be another tip request, this time from our garbage collector. Unlike Raoul, Mickey hadn't enclosed his own Christmas card from me. In a way, I appreciated the directness. "I know you don't care how merry my Christmas is, and that's fine," the gesture said. "I want $30, or I'll 'forget' to empty your garbage bin some hot summer day."I put a check in the envelope and taped it back to the bin. The next morning, Ed noticed that the envelope was gone, though the trash hadn't yet been picked up: "Someone stole Mickey's tip!" Ed was quite certain. He made me call the bank and cancel the check.But Ed had been wrong. Two weeks later, Mickey left a letter from the bank on our steps. The letter informed Mickey that the check, which he had tried to cash, had been cancelled. The following Tuesday morning, when Ed saw a truck outside, he ran out with his wallet. "Are you Mickey?"The man looked at him with scorn. "Mickey is the garbageman. I am the recycling." Not only had Ed insulted this man by hinting that he was a garbageman, but he had obviously neglected to tip him. Ed ran back inside for more funds. Then he noticed that the driver of the truck had been watching the whole transaction. He peeled off another twenty and looked around, waving bills in the air. "Anyone else?"Had we consulted the website of the Emily Post Institute, this embarrassing breach of etiquette (礼节) could have been avoided. Under "trash/recycling。

Listen to the following passage. Altogether the passage will be read to you four times. During the first reading, which will be done at normal speed, listen and try to understand the meaning. For the second and third readings, the passage will be read sentence by sentence, or phrase by phrase, with intervals of 15 seconds. The last reading will be done at normal speed again and during this time you should check your work. You will then be given 2 minutes to check through your work once more.Please write the whole passage on ANSWER SHEET ONE.PART II LISTENING COMPREHENSION [20 MIN]In Sections A B and C you will hear everything ONCE ONL Y. Listen carefully and then answer the questions that follow. Mark the correct answer to each question on Answer Sheet Two.SECTION A CONVERSATIONSIn this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.Questions 1 to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.1. Mark is unhappy because ofA. his Chemistry homework.B. a girl in his class.C. Linda’s words.D. Friday night’s party.2. Which of the following is CORRECT?A. Linda is Jane’s friend.B. Mark is Jane’s boyfriend.C. John is Jane’s boyfriend.D. Mark and John are good friends.3. Did Mark eventually take Linda’s advice?A. No.B. Partly.C. Completely.D. Not mentioned.Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation.4. About the scratch on the product, the shop assistant thinks thatA. the customer made it himself.B. there was definitely not one then.C. the customer should have checked.D. the customer was making trouble.5. The customer was ______ when told he might not have worn the headphones properly.A. annoyedB. surprisedC. indifferentD. worried6. How many complaints did the customer make about the product altogether?A. Five.B. Four.C. Three.D. Two.7. The shop could exchange the product if the customerA. makes no more complaints.B. can produce the receipt.C. is still unhappy with it.D. brings it back within a weekQuestions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.8. Joe Smith telephoned Victoria forA. the menu.B. the place.C. the reception.D. the campaign.9. When will the lunch be held?A. Friday next week.B. Thursday next week.C. April 30th.D. This week.10. All the following information is new to Victoria EXCEPTA. how many people to attend it.B. why to hold it.C. where to hold it.D. what to cook.SECTION B PASSAGESIn this section, you will hear several passages. Listen to the passages carefully and thenanswer the questions that follow.Questions 11 to 13 are based on the following passage. ,4t the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.11. People choose London for post-Christmas shopping becauseA. shops open early in the morning.B. shops stay open for longer hours.C. they can buy really cheap things.D. they can shop with their friends.12. We learn from the passage thatA. people are very keen on sales.B. post-Christmas sales start at 3:30am.C. post-Christmas sales last for a day.D. sales include only a few items.13. Which of the following is NOT mentioned in the passage?A. Some people buy Christmas presents in the sales.B. Some people shop online during the sales.C. Some people buy presents for next Christmas.D. Online retailers offer better post-Christmas sales.Questions 14 to 17 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage.14. Ballroom dancing used to be associated withA. TV shows.B. old people.C. celebrities.D. professional dancers.15. According to the passage, recent popularity of ballroom dancing is the result ofA. the participation of celebrities.B. the designing of colourful costumes.C. the benefits it brings.D. a TV programme.16. Which of the following is NOT mentioned about the TV show?A. Performers have to be formally dressed on the show.B. Each professional dancer dances with a celebrity.C. People on the show perform a different dance every week.D. The show runs for about four months.17. According to the passage, the TV show has the greatest impact onA. old people.B. middle-aged people.C. kids and young people.D. all of the above.Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.18. According to New Zealand’s rules about naming children, which of the following names isNOT acceptable?A. Spiderman.B. Gandalf.C. 2win.D. Arsenal.19. According to the passage, unusual names come fromA. popular culture.B. parents’ invention.C. sports.D. all of the above.20. All of the following countries have strict rules about naming children EXCEPTA. Algeria.B. Germany.C. Japan.D. ArgentinaSECTION C NEWS BROADCASTIn this section, you will hear several news items. Listen to them carefully and then answer the questions that follow.Questions 21 to 23 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now. listen to the news.21. Why were the fishing crew stranded on Oct. 10th?A. They went to a remote area.B. Their fishing boats collided.C. They tried to repair their boats.D. They decided to stay in the boats.22. How did they survive during those three months?A. On supplies they brought with them.B. On supplies sent to them by rescue teams.C. On supplies left at the military base.D. Not mentioned in the passage.23. How were the crew rescued eventually?A. By helicopter.B. By boat.C. By radio contact.D. By a search team.Questions 24 and 25 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.24. Juan Carlos has been King of SpainA. since 1981.B. for 32 years.C. for 70 years.D. for 17 years.25. What is the news item mainly about?A. The King’s birthday.B. The stability of the monarchy.C. Criticism from both the left and the right.D. The King’s public defence of his reign.Questions 26 and27 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.26. The three suicide bombings occurred inA. November and December.B. October and November.C. November.D. December.27. Did people die in the bombings?A. No one died in the bombings.B. Yes. In one of the bombings.C. Yes. In two of the bombings.D. Yes. In all the bombings.Questions 28 to 30 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now, listen to the news.28. What is the purpose of the national survey?A. To collect data on sources of pollution.B. To identify pollution in rivers and lakes.C. To help control environmental pollution.D. To help control industrial wastes.29. According to the news item, efforts of environmental protection are especially affected byA. lack of technology.B. rapid economic growth.C. unknown pollution sources.D. shortage of manpower.30. Which of the following details is CORRECT according to the news item?A. Census offices are set up by government departments.B. A main centre receives reports from provinces.C. A database is set up for each province.D. Data will be reviewed and analyzed in mid-2009PART III CLOZE [15 MIN]Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.Scientists around the world are racing to learn how to rapidly diagnose, treat and stop the spread of a new, deadly disease. SARS -- Severe Acute Respiratory Syndrome --- was (31) ____ for the first time in February 2003 in Hanoi, (32) _____ since then has infected more than 1,600 people in 15 countries, killing 63. At this (33) _____, there are more questions than answers surrounding the disease.Symptoms start (34) _____ a fever over 100.4 degrees F, chills, headache or body (35)____. Within a week, the patient has a dry cough, which might (36) _____ to shortness of breath. In 10% to 20% of cases, patients require(37)_____ ventilation to breathe. About 3.5% die from the disease. Symptoms(38)____ begin in two to seven days, but some reports suggest it (39) ____ take as long as 10 days. Scientists are close to (40) ____ a lab test to diagnose SARS. In the meantime, it is diagnosed by its symptoms. There is no evidence (41)____ antibiotics or anti-viral medicines help, (42) _____ doctors can offer only supportive care. Patients with SARS are kept in isolation to reduce the risk of(43) ____ Scientists aren’t sure yet, but some researchers think it’s a (44) ____ discovered coronavirus, the family of viruses that cause some common colds.Most cases appear to have been passed (45) ____ droplets expelled when infected patients cough or sneeze. Family members of infected people and medical workers who care (46) ____ them have been most likely to (47) ____ the illness. But recent developments in Hong Kong suggest that the (48) ____ might spread through air, or that the virus might (49) ____ for two to three hours on doorknobs or other (50)____. Health experts say it is unlikely, though, that sharing an elevator briefly with an infected person would be enough to pass the virus.(31) A. detected B. caught C. disclosed D. revealed(32) A. but B. and C. or D. yet(33) A. time B. point C. aspect D. instance(34) A. from B. over C. upon D. with(35) A. hurt B. sore C. aches D. feelings(36) A. process B. advance C. progress D. convert(37) A. automatic B. artificial C. mechanical D. controlled(38) A. regularly B. ordinarily C. traditionally D. generally(39) A. will B. might C. should D. must(40) A. cultivating B. fostering C. developing D. designing(41) A. which B. that C. whether D. what(42) A. so B. but C. still D. yet(43) A. communication B. transportation C. transformation D. transmission(44) A. lately B. newborn C. newly D. renewed(45) A. under B. through C. beneath D. from(46) A. for B. over C. after D. about(47) A. acquire B. receive C. obtain D. contract(48) A. ailment B. ill-health C. disease D. infection(49) A. continue B. linger C. delay D. persist(50) A. exteriors B. outside C. surfaces D. coveringsPART IV GRAMMAR & VOCABULARY [15 MIN]There are thirty sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence. Mark your answers on Answer Sheet Two.51. What a nice day! How about the three of us _____ a walk in the park nearby?A. to takeB. takeC. takingD. to be taking52. If there were no subjunctive mood, English _____ much easier to learn.A. could have beenB. would’beC. will beD. would have been53. She _____ fifty or so when I first met her at a conference.A. had beenB. must beC. has beenD. must have been54. _____ the boss says, it is unreasonable to ask me to work overtime without pay.A. WhateverB. WheneverC. WhicheverD. However55. A new laptop costs about _____ of a second-hand one.A. the price of three timesB. three times the priceC. as much as the three times priceD. three times more than the price56. I was very interested in _____ she told me.A. all thatB. all whichC. all whatD. that57. We consider ______ he should have left without telling anyone beforehand.A. strange whyB. it strange whatC. it strange thatD. that strange58. It is going to be fine tomorrow. _______.A. So is it.B. So it is.C. So it does.D. So does it.59. Little _____ about her own safety, though she herself was in great danger.A. she caredB. she may careC. may she careD. did she care60. The couple had no sooner got to the station _____ the coach left.A. whenB. asC. untilD. than61. Aren’t you tired? I ____ you had done enough for today.A. should have thoughtB. must have thoughtC. might have thoughtD. could have thought62. "It seems that she was there at the conference." The sentence means thatA. she seems to be there at the conference.B. she seemed to be there at the conference.C. she seems to have been there at the conference.D. she seemed to being there at the conference.63. Which of the following adverbs can NOT be used to complete " _____ everybody came"?A. NearlyB. QuiteC. PracticallyD. Almost64. In "How much do you think he earns?" how much is ______ of the sentence.A. the subjectB. the adverbialC. the objectD. the complement65. "The man preparing the documents is the firm’s lawyer" has all the following possible meanings EXCEPTA. the man who has prepared the documents...B. the man who has been preparing the documents...C. the man who is preparing the documents...D. the man who willprepare the documents...66. During the TV interview, the singer announced that he was going to _____ his new album soon.A. releaseB. renewC. relieveD. rehearse67. Afterworking for the firm for ten years, he finally _____ the rank of deputy director.A. achievedB. approachedC. attainedD. acquired68. Winter is the _____ season at most hotels in this seaside town, because very few tourists come to stay.A. slowB. slackC. lowD. quiet69. Come on, Jack, tell me the story. Don’t keep me in ______.A. suspenseB. suspendingC. suspensionD. suspender70. The football match was _____ because of the heavy rain.A. called overB. called upC. called outD. called off71. We had a good time there, and the food was plentiful and _____.A. conduciveB. wholesomeC. helpfulD. appreciative72. It was strange that she would _____ such an absurd idea.A. allowB. stickC. takeD. entertain73. The scientists have made an _____ study of the viruses that cause the disease.A. exhaustedB. exhaustingC. exhaustiveD. exhaustion74. Do you own your apartment or are you a ______ ?A. tenantB. customerC. clientD. proprietor75. Representatives from the companies indicated that they should go on working together in _____.A. unityB. entityC. partnersD. partnership76. We all know that Mary has had a strict _____.A. growthB. upbringingC. developmentD. cultivation77. The drink was packaged in champagne bottles and was being _____ as the real stuff.A. passed outB. passed byC. passed overD. passed off78. Last Sunday she came to visit us out of the blue. The italicized phrase meansA. unexpectedlyB. unhappilyC. untidilyD. unofficially79. The person he interviewed was _____ his former schoolmate.A. no other thanB. no more thanC. none other thanD. none the less80. The young employee has a(n)______ quality - he is totally honest.A. respectableB. admirableC. decentD. approachablePART V READING COMPREHENSION [25 MIN]In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Mark your answers on Answer Sheet Two.TEXT ADo you realize that every time you take a step, the bones in your hip are subjected to forces between four and five times your body weight? When youare running, this force is increased further still. What happens if through disease a hip-joint ceases to be able to resist such forces? For many years hip-joints and other body joints have been replaceable either partially or completely. It is after all a simple ball and socket joint; it has certain loads imposed on it; it needs reliability over a defined life; it must contain materials suitable for the working environment. Any engineer will recognize these as characteristic of a typical engineering problem, which doctors and engineers have worked together to solve, in order to bring a fresh lease of life to people who would otherwise be disabled.This typifies the way in which engineers work to help people and create a better quality of life. The fact that this country has the most efficient agricultural industry in the world is another good example. Mechanical engineers have worked with farmers and biologists to produce fertilizers, machinery and harvesting systems. This team effort has now produced crops uniformly waist high or less so that they are better suited to mechanical harvesting. Similar advances with other crops have released people from hard and boring jobs for more creative work, whilst machines harvest crops more efficiently with less waste. Providing more food for the rapidly increasing population is yet another role for the mechanical engineer.81. According to the passage, when would most weight be imposed on hip-joints?A. When one is walking.B. When one is running.C. When one is standing.D. When one is lying down.82. Engineers regard the replacement of hip-joints as a(n) ____ Problem.A. mechanicalB. medicalC. healthD. agricultural83. According to the passage, how do engineers contribute to increasing efficiency of theagricultural industry?A. By working with farmers.B. By working in teams.C. By growing crops of the same height.D. By making agricultural machinery.84. According to the context, "This team effort’" in Paragraph Two refers toA. mechanical engineers.B. doctors and engineers.C. biologists, doctors and farmers.D. farmers, biologists and engineersTEXT BNowadays, a cellphone service is available to everyone, everywhere. Probably thousands of people have already been using it, but I just discovered it, so I’m going to claim it and also name it: Fake Foning.The technology has been working well for me at the office, but there are infinite applications. Virtually in any public space.Say you work at a big university with lots of talky faculty members buzzing about. Now, say you need to use the restroom. The trip down the hall will take approximately one hour, because a person can’t walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.So, a cellphone. Any cellphone. Just pick it up. Don’t dial. Just hol d that phone to your face and start talking. Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the personstanding before you whom you are trying to evade.For standard colleague avoidance, I suggest fake chatting about fake business:"Yes, I’m glad you called, because we really need to hammer out the details. What’s that? Yes, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."Be animated. Be engaged in your fake fone conversation. Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.Shoppers should consider fake foning anytime they spot a talky neighbor in the produce department pinching (用手捏) unripe peaches. Without your phone at your face, you’d be in for a 20-minute speech on how terrible the world is.One important caution about fake foning. The other day I was fake foning my way past a colleague, and he was actually following me to get my attention.I knew he wanted to ask about a project I had not yet finished. I was trying to buy myself some time, so I continued fake foning with my doctor. "So I don’t need the operation? Oh, doctor, that is the best news."And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face. My colleague looked at me, and I at him, and naturally I gasped. "What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear."Hello? Are you still there?"Oops.85. Which of the following statements is INCORRECT?A. Cellphone service is popular among people.B. Cellphone has much use in office.C. Fake foning is a new cellphone service.D. Fake foning is a new discovery.86. What is fake foning?A. A strategy to avoid people.B. A device newly produced.C. A service provided everywhere.D. A skill of communication.87. In the autho r’s opinion, in order to make fake foning look real one has toA. talk about interesting matters.B. behave politely to people passing by.C. hold the phone while walking.D. appear absorbed in conversation.88. What does the last example show?A. One effective way is to fake fone one’s doctor.B. One has to be careful while fake foning.C. Fake foning may not deceive people.D. Fake foning is always quite successful.89. After his phone suddenly began ringing, the authorA. immediately started talking to the caller.B. immediately started talking to his colleague.C. put the phone away and stopped talking.D. continued with his fake conversation.90. What is the tone of the passage?A. Critical.B. Humorous.C. Serious.D. UnclearTEXT CIt was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else todo, I yanked (用力猛拉) the battery out.Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.I opened the special drawer where I keep CDs. But no Windows CD in there. I was forced to call the computer company’s Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don’t know what continent they’re standing on. Suppose I were to comment on the beautiful weather we’ve been having when there was a monsoon at the other end of the phone? So I got right to the point."My computer is telling me a file is corrupted and it wants to fix itself, but I don’t have the Windows Setup CD.""So you’re having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.To make me disappear, the woman gave me the phone number for Windows’ creator, Microsoft. This is like giving someone the phone number for, I don’t know, North America. Besides, the CD worked; I just didn’t have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician."You don’t have the Windows Setup CD, ma’am, because you don’t need it," he explained cheerfully."Windows came preinstalled on your computer!""But I do need it.""Yes, but you don’t have it." We went on like this for a while. Finally, he offered to walk me through the use of a different CD, one that would erase my entire system. "Of course, you’d lose all your e-mail, your documents, your photos." It was like offering to drop a safe on my head to cure my headache. "You might be able to recover them, but it would be expensive." He sounded delighted. "And it’s not covered by the warranty (产品保证书)!" The safe began to seem like a good idea, provided it was full.I hung up the phone and drove my computer to a small, friendly repair place I’d heard about. A smart, helpful man dug out a Windows CD and told me it wouldn’t be a problem. An hour later, he called to let me know it was ready. I thanked him, and we chatted about the weather, which was the same outside my window as it was outside his.91. Why did the author shut down her computer abruptly?A. She had saved what she had written.B. She couldn’t move the cursor.C. The computer refused to work.D. The computer offered to repair itself.92. Which of the following is the author’s opinion about the woman at the Global Support Centre?A. She sounded helpful and knowledgeable.B. She was there to make callers frustrated.C. She was able to solve her computer problem.D. She was quick to pass her along to a technician.93. According to the passage, the solution offered by the technician wasA. effective.B. economical.C. unpractical.D. unacceptable.94. "It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means thatA. the technician’s proposal would make th ings even worse.B. the technician’s proposal could eventually solve the problem.C. files stored on her computer were like a safe.D. erasing the entire system was like curing a headache.95. It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPTA. efficiency.B. location.C. setup CDs.D. attitudeTEXT DNot long ago, a mysterious Christmas card dropped through our mail slot. The envelope was addressed to a man named Raoul, who, I was relatively certain, did not live with us. The envelope wasn’t sealed, so I opened it. The inside of the card was blank. Ed, my husband, explained that the card was both from and to the newspaper deliveryman. His name was apparently Raoul, and Raoul wanted a holiday tip. We were meant to put a check inside the card and then drop the envelope in the mail. When your services are rendered at 4 a.m., you can’t simply hang around, like a hotel bellboy expecting a tip. You have to be direct.So I wrote a nice holiday greeting to this man who, in my imagination, fires The New York Times from his bike aimed at our front door, causing more noise with mere newsprint than most people manage with sophisticated black market fireworks.With a start, I realized that perhaps the reason for the 4 a.m. wake-up noise was not ordinary rudeness but carefully executed spite: I had not tipped Raoul in Christmases past. I honestly hadn’t realized I was supposed to. This was the first time he’d used the card tactic. So I got out my checkbook. Somewhere along the line, holiday tipping went from an optional thank-you for a year of services to a Mafia-style protection racket (收取保护费的黑社会组织).Several days later, I was bringing our garbage bins back from the curb when I noticed an envelope taped to one of the lids. The outside of the envelope said MICKEY. It had to be another tip request, this time from our garbage collector. Unlike Raoul, Mickey hadn’t enclosed his own Christmas card from me. In a wa y, I appreciated the directness. "I know you don’t care how merry my Christmas is, and that’s fine," the gesture said. "I want $30, or I’ll ’forget’ to empty your garbage bin some hot summer day."I put a check in the envelope and taped it back to the bin. The next morning, Ed noticed that the envelope was gone, though the trash hadn’t yet been picked up: "Someone stole Mickey’s tip!" Ed was quite certain. He made me call the bank and cancel the check.But Ed had been wrong. Two weeks later, Mickey left a letter from the bank on our steps. The letter informed Mickey that the check, which he had tried to cash, had been cancelled. The following Tuesday morning, when Ed。

9月计算机四级考试《网络工程师》真题一、选择题(下列各题A、B、C、D四个选项中，只有一个选项是正确的，请将正确选项涂在答题卡相应位置上，答在试卷上不得分)(1)下列关于宽带城域网汇聚层基本功能的描述中，错误的是A) 汇接接入层的用户流量，进行数据转发和交换B) 根据接入层的用户流量，进行流量均衡、安全控制等处理C) 提供用户访问Internet所需要的路由服务D) 根据处理结果把用户流量转发到核心交换层(2)下列关于光以太网技术特征的描述中，错误的是A) 能够根据用户的需求分配带宽B) 以信元为单位传输数据C) 具有保护用户和网络资源安全的认证和授权功能D) 提供分级的QoS服务(3)下列关于RPR技术的描述中，错误的是A) RPR能够在30ms内隔离出现故障的结点和光纤段B) RPR环中每一个结点都执行SRP公平算法C) 两个RPR结点之间的裸光纤最大长度为100公里D) RPR的内环和外环都可以传输数l D) 路由器的服务质量主要表现在队列管理机制与支持的QoS协议类型上(6)一台交换机具有48个10/100Mbps端口和2个1000Mbps端口，如果所有端口都工作在全双工状态，那么交换机总带宽应为A) 8.8GbpsB) 12 GbpsC) 13.6 GbpsD) 24.8 Gbps(7)若服务器系统可用性达到99.99%，那么每年的停机时间必须小于A) 4分钟B) 10分钟C) 53分钟D) 106分钟(8)IP地址192.168.15.136/29的子网掩码可写为A) 255.255.255.192B) 255.255.255.224C) 255.255.255.240D) 255.255.255.248(9)下图1是网络转换NAT的一个实例图1根据图中信息，标号为4的方格中的内容应为A)S=135.2.1，180B)S=135.2.1.1，80D=202.0.1.1，5001D=192.168.1.1，3342C)S=202.0.1.1，5001D)S=192.168.1.1，3342D=135.2.1.1，80D=135.2.1.1，80(10)某企业分配给产品部的IP地址块为192.168.31.192/26，分配给市场部的IP地址块为192.168.31.160/27，分配给财务部的IP地址块是192.168.31.128/27，那么这三个地址经过聚合后的地址为A) 192.168.31.0/25B) 192.168.31.0/26C)192.168.31.128/25D) 192.168.31.128/26(11)下列对IPv6地址FF60：0：0601：BC：0：0：05D7的简化表示中，错误的是A) FF60：：601：BC：0：0：05D7B) FF60：：601：BC：：05D7C)FF60：0：0：601：：BC：：05D7D) FF60：0：0：601：BC：：05D7(12)下列关于外部网关协议BGP的描述中，错误的是A) BGP是不同自治系统的路由器之间交换路由信息的协议B) 一个BGP发言人使用UDP与其他自治系统中的BGP发言人交换路由信息C) BGP协议交换路由信息的结点数是以自治系统数为单位的D) BGP-4采用路由向量协议(13)R1、R2是一个自治域系统中采用RIP路由协议的两个相邻路由器，R1路由表如下图2所示，R1收到R2发送的如下图3的(V，D)报文后，R1更新的三个路由表项中距离值从上到下依次为A)0、4、3B)0、4、4C)0、5、3D)0、5、4(14)下列关于OSPF协议的描述中,错误的是A)对于规模很大的网络，OSPF协议通过划分区域来提高路由更新收敛速度B)每一个区域OSPF拥有一个32位的区域标识符C)在一个OSPF区域内部的路由器可以知道其他区域的网络拓扑D)在一个区域内的路由器数一般不超过200个(15)下列关于IEEE802.1D生成树协议(STP)的描述中，错误的是A)STP是一个数据链路层的管理协议B)STP运行在网桥和交换机上，通过计算建立一个稳定、无回路的树状结构网络C)网桥协议数据单元BPDU携带有RootID，RootPath Cost、BridgeID等信息D)通知拓扑变化的BPDU长度不超过35B(16)在建筑群布线子系统所采用的铺设方式中，能够对线缆提供最佳保护的方式是A)卷道布线B)架空布线C)直埋布线D)地下管道布线(17)对于还没有设备管理地址的交换机，应采用的配置方式是A)ConsoleB)telnetC)TFTPD)IE(18)一台交换机的生成树优先级是12288，若要将优先级提高一级，那么优先级的值应该设定为A)4096B)8192C)10240D)16384(19)下列关于VLAN标识的描述中，错误的是A)VLAN通常用VLAN号与VLAN名来标识B)IEEE802.IQ标准规定VLAN号用32位表示C)以太网的VLAN号范围为1～1000D)缺省VLAN名根据VLAN号生成(20)两台交换机相连，要求两个连接端口工作在全双工通信方式下，若端口的通信方式为缺省的duplex auto，有时会出现大量丢包现象，这时，需要重新配置端口的通信方式，其正确的配置语句是A)duplex full duplex halfB)duplex half duplex fullC)duplex half duplex halfD)duplex full duplex full(21)如果要在路由器的某端口上过滤所有端口号为1434的UDP数据包，那么使用的access-list命令是A)access-list 100 deny udp any any lt 1434B)access-list 100 deny udp any any gt 1434C)access-list 100 deny udp any any eq 1434D)access-list 100 deny udp any any neq 1434(22)在配置路由器远程登录口令时，路由器必须进入的工作模式是A)特权模式B)用户模式C)接口配置模式D)虚拟终端配置模式(23)在Cisco路由器上用write memory命令可以将路由器的配置保存到A)TETP ServerB)Falsh MemoryC)NVRAMD)RAM(24)下面是某路由器的DHCP配置信息ip dhcp exeluded-address 182.105.246.2 182.105.246.10}ip dhcp pool 246network 182.105.246.0 255.255.255.0default-router 182.105.246.1domain-name dms-server 182.105.129.26 182.105.129.27 222.112.7.13lease 0.5根据上述信息，DHCP客户端不可能从服务器获得的IP地址是A)102.105.246.5B)182.105.246.11C)182.105.246.192D)182.105.246.254(25)用无线局域网技术连接两栋楼的网络，要求两栋楼内的所有网络节点都在同一个逻辑网络，应选用的无线设备是A)路由器B)APC)无线网桥D)无线路由器(26)采用本地配置方式对Cisco Aironet 1100进行初次配置时，在浏览器的地址栏中应输入的IP地址是A)10.0.0.1B)127.0.0.1C)172.16.0.1D)192.168.0.1(27)在安装和配置无线接入点时，不需要向网络管理员询问的信息是A)系统名B)对大小写敏感的服务集标识C)ISP isqlD)接入点与PC不在同一个子网时的子网掩码与默认网关(28)下列关于Windows2003系统DNS安装、配置与测试方法的描述中，错误的是A)Internet 根DNS 服务器在安装时需要手动加入到系统中B)DNS 服务器的基本配置包括正向查找区域、反向查找区域与资源记录的创建C)生机资源记录的生存默认值是3600秒D)通过DNS 服务器属性对话框可以对DNS 服务器进行简单测试与递归查询测试(29)下列关于DHCP服务器客户机的交互过程中，错误的是A)DHCP 客户机广播DHCP 发现消息时使用的源IP地址是127.0.0.1B)DHCP服务器收到DHCP 发现消息后，就向网络中广播DHCP供给消息C)DHCP客户机收到DHCP 发现消息后向DHCP服务器请求提供IP地址D)DHCP服务器广播DHCP 发现消息，将IP地址分配给DHCP客户机(30)下列关于Winmail邮件服务器安装、配置方法的描述中，错误的是A)在快速设置向导中，可以输入用户名、域名与用户密码B)Winmail邮件管理工具包括系统设置、域名设置与垃圾邮件过滤等C)在用户和组管理界面中可以进行增删用户，修改用户配置等D)在域名设置界面中可以增删域和修改域参数(31)在Windows 2003中使用IIS建立Web站点设置选项时不属于性能选项的是A)带宽限制B)客户端Web连接数量不受限制C)连接超时时间限制D)客户端Web连接数量限制(32)下列选项中，不是Serv-U FTP服务器常规选项的是A)最大上传速度B)最大下载速度C)最大用户数D)最大文件长度(33)常用的数据备份方式包括完全备份、增量备份和差异备份，三种方式在空间使用方法由多到少的顺序为A)完全备份、增量备份、差异备份B) 完全备份、差异备份、增量备份C)增量备份、差异备份、完全备份D)差异备份、增量备份、完全备份(34)如果一台Csico PIX525防火墙有如下配置Pix525(config)#nameeif ethernet0 outside security V AL1Pix525(config)#nameeif ethernet1 inside security V AL2Pix525(config)#nameeif ethernet2 DMZ security V AL3那么通常V AL1、V AL2、V AL3的取值分别是A)0、50、100B)0、100、50C)100、0、50D)100、50、0(35) 应用入侵防护系统(AIPS)一般部署在A)受保护的应用服务器前端B)受保护的应用服务器中C)受保护的应用服务器后端D)网络的出口处(36)下列关于常见网络版病毒系统的描述中，错误的是A)管理控制台既可以安装在服务器端，也可以安装在客户端B)客户端的安装可以采用脚本登录安装方式C)系统的升级可以采用从网站上下载升级包后进行手动升级的方式D)系统的数据通信端口是固定的(37)在Windows 2003中，用于显示域列表、计算机列表的DOS命令是A)nbtsat-aB)ipconfig/allC)netstat-aD)net view(38)在一台主机上用浏览器无法访问到域名为 的网站，并且在这台主机上执行tracert命令时有如下信息Tracing route to [72.5.124.61]over a maximum of 30 hops：1 1 ms 1 ms 1 ms 202.113.64.1292 202.113.64.129 reports：Destination net unreachable.Trace complete分析上述信息，会造成这种现象的原因是A)该计算机IP地址设置有误B)该计算机设置的DNS服务器工作不正常C)相关路由器上进行了访问控制D)服务器工作不正常(39)攻击者使用无效的IP地址，利用TCP连接的三次握手过程，使得受害主机处于开放会话的请求之中，直至连接超时。

9月全国计算机等级考试四级真题2009年9月全国计算机等级考试四级真题一、选择题((1)~(20)每题1分，(21)~(30)每题2分，共40分)(1)查询处理器是数据库管理系统的重要组成部分，下列不属于查询处理器功能组成模块的是A)DML编译器B)查询执行引擎C) 嵌入式DML的预编辑器D) 查询权限管理器(2)关于数据视图预与三级模式，下列说法错误的是A)数据视图是指用户从某个角度看到的客观世界数据对象的特征B) 外模式是数据库用户能使用的局部数据，描述外模式时，通常需要给出其物理结构C)概念模式以数据模型的形式描述数据D)三级模式结构实现了数据的独立性(3)为了保证数据库应用系统正常运行，数据库管理员在日常工作中需要对数据库进行维护。

下列一般不属于数据库管理员日常维护工作的是A) 数据内容的一致性维护B) 数据库备份与恢复C)数据库安全性维护D) 数据库存储空间管理(4) 事务的活锁又称为事务的饥饿，为了避免数据库出现事务活锁，可以采用的措施是A) 使用先来服务策略处理事务请求B) 使用两阶段锁协议C) 对事务进行并发调度D) 使用小粒度锁(5)关于数据库视图，下列说法正确的是A) 视图可以提高数据的操作性能B)定义视图的语句可以是任何数据操作语句C) 视图可以提供一定程度的数据独立性D) 视图的数据一般是物理存储的(6)在需求分析阶段，结构化分析和建模方法是一种较为有效的需求分析方法。

下列不属于结构化分析和建模方法优点的是A) 用图形化模型能直观地表示系统功能B)可避免过早陷入具体细节C) 图形对象不涉及太多技术术语，便于用户理解模型D) 从局部或子系统开始分析问题，便于建模人员了解业务模型(7)数据字典是数据库管理系统的重要组成部分，其中存储的各类信息通常由A)数据库管理员维护B) 程序员维护C) 数据库管理系统维护D)一般用户维护(8)下列约束中能确保一个函数依赖是完全非平凡函数依赖的是A) 仅当其右边的属性集是左边属性集的子集B) 仅当其右边属性集中的属性都不属于左边的属性集C) 仅当其右边属性集中至少有一个属性不属于左边的属性集D) 仅当其右边属性集中的属性都属于左边的属性集(9)在数据库中可用多种结构组织数据，散列文件是其中的一种。

PART III CLOZE [15 MIN]Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.Scientists around the world are racing to learn how to rapidly diagnose, treat and stop the spread of a new, deadly disease. SARS -- Severe Acute Respiratory Syndrome --- was (31) ____ for the first time in February 2003 in Hanoi, (32) _____ since then has infected more than 1,600 people in 15 countries, killing 63. At this (33) _____, there are more questions than answers surrounding the disease.Symptoms start (34) _____ a fever over 100.4 degrees F, chills, headache or body (35)____. Within a week, the patient has a dry cough, which might(36) _____ to shortness of breath. In 10% to 20% of cases, patients require(37)_____ ventilation to breathe. About 3.5% die from the disease. Symptoms (38)____ begin in two to seven days, but some reports suggest it (39) ____ take as long as 10 days. Scientists are close to (40) ____ a lab test to diagnose SARS. In the meantime, it is diagnosed by its symptoms. There is no evidence (41)____ antibiotics or anti-viral medicines help, (42) _____ doctors can offer only supportive care. Patients with SARS are kept in isolation to reduce the risk of(43) ____ Scientists aren't sure yet, but some researchers think it's a (44) ____ discovered coronavirus, the family of viruses that cause some common colds.Most cases appear to have been passed (45) ____ droplets expelled when infected patients cough or sneeze. Family members of infected people and medical workers who care (46) ____ them have been most likely to (47) ____ the illness. But recent developments in Hong Kong suggest that the (48) ____ might spread through air, or that the virus might (49) ____ for two to three hours on doorknobs or other (50)____. Health experts say it is unlikely, though, that sharing an elevator briefly with an infected person would be enough to pass the virus.(31) A. detected B. caught C. disclosed D. revealed(32) A. but B. and C. or D. yet(33) A. time B. point C. aspect D. instance(34) A. from B. over C. upon D. with(35) A. hurt B. sore C. aches D. feelings(36) A. process B. advance C. progress D. convert(37) A. automatic B. artificial C. mechanical D. controlled(38) A. regularly B. ordinarily C. traditionally D. generally(39) A. will B. might C. should D. must(40) A. cultivating B. fostering C. developing D. designing(41) A. which B. that C. whether D. what(42) A. so B. but C. still D. yet(43) A. communication B. transportation C. transformation D. transmission(44) A. lately B. newborn C. newly D. renewed(45) A. under B. through C. beneath D. from(46) A. for B. over C. after D. about(47) A. acquire B. receive C. obtain D. contract(48) A. ailment B. ill-health C. disease D. infection(49) A. continue B. linger C. delay D. persist(50) A. exteriors B. outside C. surfaces D. coveringsPART IV GRAMMAR & VOCABULARY [15 MIN]There are thirty sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence. Mark your answers on Answer Sheet Two.51. What a nice day! How about the three of us _____ a walk in the park nearby?A. to takeB. takeC. takingD. to be taking52. If there were no subjunctive mood, English _____ much easier to learn.A. could have beenB. would'beC. will beD. would have been53. She _____ fifty or so when I first met her at a conference.A. had beenB. must beC. has beenD. must have been54. _____ the boss says, it is unreasonable to ask me to work overtime without pay.A. WhateverB. WheneverC. WhicheverD. However55. A new laptop costs about _____ of a second-hand one.A. the price of three timesB. three times the priceC. as much as the three times priceD. three times more than the price56. I was very interested in _____ she told me.A. all thatB. all whichC. all whatD. that57. We consider ______ he should have left without telling anyone beforehand.A. strange whyB. it strange whatC. it strange thatD. that strange58. It is going to be fine tomorrow. _______.A. So is it.B. So it is.C. So it does.D. So does it.59. Little _____ about her own safety, though she herself was in great danger.A. she caredB. she may careC. may she careD. did she care60. The couple had no sooner got to the station _____ the coach left.A. whenB. asC. untilD. than61. Aren't you tired? I ____ you had done enough for today.A. should have thoughtB. must have thoughtC. might have thoughtD. could have thought62. "It seems that she was there at the conference." The sentence means thatA. she seems to be there at the conference.B. she seemed to be there at the conference.C. she seems to have been there at the conference.D. she seemed to being there at the conference.63. Which of the following adverbs can NOT be used to complete " _____ everybody came"?A. NearlyB. QuiteC. PracticallyD. Almost64. In "How much do you think he earns?" how much is ______ of the sentence.A. the subjectB. the adverbialC. the objectD. the complement65. "The man preparing the documents is the firm's lawyer" has all the following possible meanings EXCEPTA. the man who has prepared the documents...B. the man who has been preparing the documents...C. the man who is preparing the documents...D. the man who willprepare the documents...66. During the TV interview, the singer announced that he was going to _____ his new album soon.A. releaseB. renewC. relieveD. rehearse67. Afterworking for the firm for ten years, he finally _____ the rank of deputy director.A. achievedB. approachedC. attainedD. acquired68. Winter is the _____ season at most hotels in this seaside town, because very few tourists come to stay.A. slowB. slackC. lowD. quiet69. Come on, Jack, tell me the story. Don't keep me in ______.A. suspenseB. suspendingC. suspensionD. suspender70. The football match was _____ because of the heavy rain.A. called overB. called upC. called outD. called off71. We had a good time there, and the food was plentiful and _____.A. conduciveB. wholesomeC. helpfulD. appreciative72. It was strange that she would _____ such an absurd idea.A. allowB. stickC. takeD. entertain73. The scientists have made an _____ study of the viruses that cause the disease.A. exhaustedB. exhaustingC. exhaustiveD. exhaustion74. Do you own your apartment or are you a ______ ?A. tenantB. customerC. clientD. proprietor75. Representatives from the companies indicated that they should go on working together in _____.A. unityB. entityC. partnersD. partnership76. We all know that Mary has had a strict _____.A. growthB. upbringingC. developmentD. cultivation77. The drink was packaged in champagne bottles and was being _____ as the real stuff.A. passed outB. passed byC. passed overD. passed off78. Last Sunday she came to visit us out of the blue. The italicized phrase meansA. unexpectedlyB. unhappilyC. untidilyD. unofficially79. The person he interviewed was _____ his former schoolmate.A. no other thanB. no more thanC. none other thanD. none the less80. The young employee has a(n)______ quality - he is totally honest.A. respectableB. admirableC. decentD. approachablePART V READING COMPREHENSION [25 MIN]In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Mark your answers on Answer Sheet Two.TEXT ADo you realize that every time you take a step, the bones in your hip are subjected to forces between four and five times your body weight? When you are running, this force is increased further still. What happens if through disease a hip-joint ceases to be able to resist such forces? For many years hip-joints and other body joints have been replaceable either partially or completely. It is after all a simple ball and socket joint; it has certain loads imposed on it; it needs reliability over a defined life; it must contain materials suitable for the working environment. Any engineer will recognize these ascharacteristic of a typical engineering problem, which doctors and engineers have worked together to solve, in order to bring a fresh lease of life to people who would otherwise be disabled.This typifies the way in which engineers work to help people and create a better quality of life. The fact that this country has the most efficient agricultural industry in the world is another good example. Mechanical engineers have worked with farmers and biologists to produce fertilizers, machinery and harvesting systems. This team effort has now produced crops uniformly waist high or less so that they are better suited to mechanical harvesting. Similar advances with other crops have released people from hard and boring jobs for more creative work, whilst machines harvest crops more efficiently with less waste. Providing more food for the rapidly increasing population is yet another role for the mechanical engineer.81. According to the passage, when would most weight be imposed onhip-joints?A. When one is walking.B. When one is running.C. When one is standing.D. When one is lying down.82. Engineers regard the replacement of hip-joints as a(n) ____ Problem.A. mechanicalB. medicalC. healthD. agricultural83. According to the passage, how do engineers contribute to increasing efficiency of theagricultural industry?A. By working with farmers.B. By working in teams.C. By growing crops of the same height.D. By making agricultural machinery.84. According to the context, "This team effort'" in Paragraph Two refers toA. mechanical engineers.B. doctors and engineers.C. biologists, doctors and farmers.D. farmers, biologists and engineersTEXT BNowadays, a cellphone service is available to everyone, everywhere. Probably thousands of people have already been using it, but I just discovered it, so I'm going to claim it and also name it: Fake Foning.The technology has been working well for me at the office, but there are infinite applications. Virtually in any public space.Say you work at a big university with lots of talky faculty members buzzing about. Now, say you need to use the restroom. The trip down the hall will take approximately one hour, because a person can't walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.So, a cellphone. Any cellphone. Just pick it up. Don't dial. Just hold that phone to your face and start talking. Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the person standing before you whom you are trying to evade. For standard colleague avoidance, I suggest fake chatting about fake business:"Yes, I'm glad you called, because we really need to hammer out the details. What's that? Yes, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."Be animated. Be engaged in your fake fone conversation. Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.Shoppers should consider fake foning anytime they spot a talky neighbor in the produce departmentpinching (用手捏) unripe peaches. Without your phone at your face, you'd be in for a 20-minute speech on how terrible the world is.One important caution about fake foning. The other day I was fake foning my way past a colleague, and he was actually following me to get my attention. I knew he wanted to ask about a project I had not yet finished.I was trying to buy myself some time, so I continued fake foning with my doctor. "So I don't need the operation? Oh, doctor, that is the best news."And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face. My colleague looked at me, and I at him, and naturally I gasped. "What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear."Hello? Are you still there?"Oops.85. Which of the following statements is INCORRECT?A. Cellphone service is popular among people.B. Cellphone has much use in office.C. Fake foning is a new cellphone service.D. Fake foning is a new discovery.86. What is fake foning?A. A strategy to avoid people.B. A device newly produced.C. A service provided everywhere.D. A skill of communication.87. In the author's opinion, in order to make fake foning look real one has toA. talk about interesting matters.B. behave politely to people passing by.C. hold the phone while walking.D. appear absorbed in conversation.88. What does the last example show?A. One effective way is to fake fone one's doctor.B. One has to be careful while fake foning.C. Fake foning may not deceive people.D. Fake foning is always quite successful.89. After his phone suddenly began ringing, the authorA. immediately started talking to the caller.B. immediately started talking to his colleague.C. put the phone away and stopped talking.D. continued with his fake conversation.90. What is the tone of the passage?A. Critical.B. Humorous.C. Serious.D. Unclear.TEXT CIt was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else todo, I yanked (用力猛拉) the battery out.Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.I opened the special drawer where I keep CDs. But no Windows CD in there.I was forced to call the computer company's Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don't know what continent they're standing on. Suppose I were to comment on the beautiful weather we've been having when there was a monsoon at the other end of the phone? So I got right to the point."My computer is telling me a file is corrupted and it wants to fix itself, but I don't have the Windows Setup CD.""So you're having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.To make me disappear, the woman gave me the phone number for Windows' creator, Microsoft. This is like giving someone the phone number for, I don't know, North America. Besides, the CD worked; I just didn't have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician."You don't have the Windows Setup CD, ma'am, because you don't need it," he explained cheerfully."Windows came preinstalled on your computer!""But I do need it.""Yes, but you don't have it." We went on like this for a while. Finally, he offered to walk me through the use of a different CD, one that would erase my entire system. "Of course, you'd lose all your e-mail, your documents, your photos." It was like offering to drop a safe on my head to cure my headache. "You might be able to recover them, but it would be expensive." He sounded delighted. "And it's not covered by the warranty (产品保证书)!" The safe began to seem like a good idea, provided it was full.I hung up the phone and drove my computer to a small, friendly repair place I'd heard about. A smart, helpful man dug out a Windows CD and told me it wouldn't be a problem. An hour later, he called to let me know it was ready. I thanked him, and we chatted about the weather, which was the same outside my window as it was outside his.91. Why did the author shut down her computer abruptly?A. She had saved what she had written.B. She couldn't move the cursor.C. The computer refused to work.D. The computer offered to repair itself.92. Which of the following is the author's opinion about the woman at the Global Support Centre?A. She sounded helpful and knowledgeable.B. She was there to make callers frustrated.C. She was able to solve her computer problem.D. She was quick to pass her along to a technician.93. According to the passage, the solution offered by the technician wasA. effective.B. economical.C. unpractical.D. unacceptable.94. "It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means thatA. the technician's proposal would make things even worse.B. the technician's proposal could eventually solve the problem.C. files stored on her computer were like a safe.D. erasing the entire system was like curing a headache.95. It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPTA. efficiency.B. location.C. setup CDs.D. attitudeTEXT DNot long ago, a mysterious Christmas card dropped through our mail slot. The envelope was addressed to a man named Raoul, who, I was relatively certain, did not live with us. The envelope wasn't sealed, so I opened it. The inside of the card was blank. Ed, my husband, explained that the card was both from and to the newspaper deliveryman. His name was apparently Raoul, and Raoul wanted a holiday tip. We were meant to put a check inside the card and then drop the envelope in the mail. When your services are rendered at 4 a.m., you can't simply hang around, like a hotel bellboy expecting a tip. You have to be direct.So I wrote a nice holiday greeting to this man who, in my imagination, fires The New York Times from his bike aimed at our front door, causing more noise with mere newsprint than most people manage with sophisticated black market fireworks.With a start, I realized that perhaps the reason for the 4 a.m. wake-up noise was not ordinary rudeness but carefully executed spite: I had not tipped Raoul in Christmases past. I honestly hadn't realized I was supposed to. This was the first time he'd used the card tactic. So I got out my checkbook. Somewhere along the line, holiday tipping went from an optional thank-you for a year of services to a Mafia-style protection racket (收取保护费的黑社会组织).Several days later, I was bringing our garbage bins back from the curb when I noticed an envelope taped to one of the lids. The outside of the envelope said MICKEY. It had to be another tip request, this time from our garbage collector. Unlike Raoul, Mickey hadn't enclosed his own Christmas card from me. In a way, I appreciated the directness. "I know you don't care how merry my Christmas is, and that's fine," the gesture said. "I want $30, or I'll 'forget' to empty your garbage bin some hot summer day."I put a check in the envelope and taped it back to the bin. The next morning, Ed noticed that the envelope was gone, though the trash hadn't yet been picked up: "Someone stole Mickey's tip!" Ed was quite certain. He made me call the bank and cancel the check.But Ed had been wrong. Two weeks later, Mickey left a letter from the bank on our steps. The letter informed Mickey that the check, which he had tried to cash, had been cancelled. The following Tuesday morning, when Ed saw a truck outside, he ran out with his wallet. "Are you Mickey?"The man looked at him with scorn. "Mickey is the garbageman. I am the recycling." Not only had Ed insulted this man by hinting that he was a garbageman, but he had obviously neglected to tip him. Ed ran back insidefor more funds. Then he noticed that the driver of the truck had been watching the whole transaction. He peeled off another twenty and looked around, waving bills in the air. "Anyone else?"Had we consulted the website of the Emily Post Institute, this embarrassing breach of etiquette (礼节) could have been avoided. Under "trash/recycling collectors" in the institute's Holiday Tipping Guidelines, it says: "$10 to $30 each." You may or may not wish to know that your pet groomer, hairdresser, mailman and UPS guy all expect a holiday tip.96. The newspaper deliveryman put a blank card inside the envelope becauseA. he forgot to write a few words on it.B. he wanted the couple to send it back.C. he used it to ask for a Christmas tip.D. he was afraid of asking for a tip in person.97. From the passage, we learn that the authorA. didn't like Raoul's way of delivering the paper.B. didn't realize why Raoul delivered the paper that way.C. didn't know that Raoul came very early in the morning.D. didn't feel it necessary to meet Raoul when he came.98. According to the passage, the author felt ____ to give Raoul a holiday tip.A. excitedB. delightedC. embarrassedD. forced99. Which of the following is CORRECT about Mickey, the garbage collector?A. He wrote a letter to the couple afterwards.B. He failed to collect the money from the bank.C. He wanted the couple to send him a Christmas card.D. He collected both the cheek and the garbage that day.100. Ed's encounter with the recycling team shows thatA. Ed was desperate to correct his mistake.B. Ed only wanted to give money to Raoul.C. Ed was unwilling to tip the truck driver.D. Ed no longer wanted to give them money.PART VI WRITING [45 MINI]SECTION A COMPOSITION [35 MIN]Tourism is a booming business in China. However, some people worry that too many tourists may bring harm to the environment, while others don'tthink so. What is your opinion? Write on ANSWER SHEET THREE a composition of about 200 words on the following topic:Will Tourism Bring Harm to the Environment?You are to write in three parts.In the first part, state specifically what your opinion is.In the second part, provide one or two reasons to support your opinion. In the last part, bring what you have written to a natural conclusion or make a summary.Marks will be awarded for content, organization, grammar and appropriateness. Failure to follow the instructions may result in a loss of marks.SECTION B NOTE-WRITING [10 MIN]Write on ANSWER SHEET THREE a note of about 50-60 words based on the following situation:Lily, your roommate, is looking for a part-time job in the coming summer vacation. You saw an ad for a private English tutor for a schoolboy. Write her a note, telling her what the job is and strongly recommending it to her.Marks will be awarded for content, organization, grammar and appropriateness参考答案DICTATIONFor many people in the west, New Year’s Eve is the biggest party of the year. It’s time to get togethor with friends or family and welcome in the coming year. New Year’s parties can take place in different places. Some people hold a house party; others attend street parties, while some just go for a few drinks with their friends. Big cities have large and spectacularfireworks displays. There is one thing that all New Year’s Eve parties have in common, the countdown to midninght. When the clock strikes 12, people give a loud cheer and sing songs. It’s also popular to make a promise in the New Year. This is called a New Year’s resolution. Typical resolutions include giving up smoking and keeping fit. However the promise is often broken quite quickly and people are back into their bad habits within weeks or days.1. B2.C3.D4.C5. A6.D7.B8.C9. A 10.D11.C 12.A 13.B 14. B 15. D16.A. 17.D 18.C 19.D 20.A21.B 22.C 23.A 24.B 25.A26.A 27.B 28.C 29.A 30.C31. A detected 32. B and 33. B point 34. D with 35. C aches36. A progress 37. C mechanical 38. D generally 39. B might 40. C developing41. B that 42. A so 43. D transmission 44. C newly 45. B through46. A for 47. D contract 48. C disease 49. B linger 50. C surfaces51. C 52. B 53. D 54. A 55. B56. A 57. C 58. A 59. D 60. D61. A 62. C 63. B 64. C 65. D66. A 67. C 68. B 69. A 70. D71. B 72. D 73. C 74. A 75. D76. B 77. D 78. A 79. C 80. CText A81. B When one is running82. A Mechanical83. D By making agricultural machinery84. D Farmers, biologists and engineersText B85. C Fake foning is a new cellphone service86. A A strategy to avoid people87. D Appoeared absorded in conversation88. B One has to be careful while fake foning89. B Immediately started tallking to his colleague.90. B HumorousText C91. B She couldn't move the cursor92. B She was there to make the callers frustrated93. D Unacceptable94. A The technician's proposal would make things even worse95. C setup CDsText D96. C He used it to ask for a Christmas tip97. B Didn't realize why Raoul delivered the paper that way98. D Forced99. B He failed to collect the money from the bank100.A ED was desperate to correct his mistake。

Listen to the following passage. Altogether the passage will be read to you four times. During the first reading, which will be done at normal speed, listen and try to understand the meaning. For the second and third readings, the passage will be read sentence by sentence, or phrase by phrase, with intervals of 15 seconds. The last reading will be done at normal speed again and during this time you should check your work. You will then be given 2 minutes to check through your work once more.Please write the whole passage on ANSWER SHEET ONE.PART II LISTENING COMPREHENSION [20 MIN]In Sections A B and C you will hear everything ONCE ONLY. Listen carefully and then answer the questions that follow. Mark the correct answer to each question on Answer Sheet Two.SECTION A CONVERSATIONSIn this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.Questions 1 to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.1.Mark is unhappy because ofA.his Chemistry homework.B. a girl in his class.C. Linda’s words.D. Friday night’s party.2.Which of the following is CORRECT?A.Linda is Jane’s friend.B. Mark is Jane’s boyfriend.C. John is Jane’s boyfriend.D. Mark and John are good friends.3.Did Mark eventually take Linda’s advice?A.No.B. Partly.C. Completely.D. Not mentioned.Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation.4.About the scratch on the product, the shop assistant thinks thatA.the customer made it himself.B. there was definitely not one then.C. the customer should have checked.D. the customer was making trouble.5.The customer was when told he might not have worn the headphones properly.A.annoyedB. surprisedC. indifferentD. worried6.How many complaints did the customer make about the product altogether?A.Five.B. Four.C. Three.D. Two.7.The shop could exchange the product if the customerA.makes no more complaints.B. can produce the receipt.C. is still unhappy with it.D. brings it back within a weekQuestions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.8.Joe Smith telephoned Victoria forA.the menu.B. the place.C. the reception.D. the campaign.9.When will the lunch be held?A.Friday next week.B. Thursday next week.C. April 30th.D. This week.10.All the following information is new to Victoria EXCEPTA.how many people to attend it.B. why to hold it.C. where to hold it.D. what to cook.SECTION B PASSAGESIn this section, you will hear several passages. Listen to the passages carefully and thenanswer the questions that follow.Questions 11 to 13 are based on the following passage. ,4t the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.11.People choose London for post-Christmas shopping becauseA.shops open early in the morning.B.shops stay open for longer hours.C.they can buy really cheap things.D.they can shop with their friends.12.We learn from the passage thatA.people are very keen on sales.B.post-Christmas sales start at 3:30am.C.post-Christmas sales last for a day.D.sales include only a few items.13.Which of the following is NOT mentioned in the passage?A.Some people buy Christmas presents in the sales.B.Some people shop online during the sales.C.Some people buy presents for next Christmas.D.Online retailers offer better post-Christmas sales.Questions 14 to 17 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage.14.Ballroom dancing used to be associated with shows.B. old people.C. celebrities.D. professional dancers.15.According to the passage, recent popularity of ballroom dancing is the result ofA.the participation of celebrities.B.the designing of colourful costumes.C.the benefits it brings.D.a TV programme.16.Which of the following is NOT mentioned about the TV show?A.Performers have to be formally dressed on the show.B.Each professional dancer dances with a celebrity.C.People on the show perform a different dance every week.D.The show runs for about four months.17.According to the passage, the TV show has the greatest impact onA.old people.B. middle-aged people.C. kids and young people.D. all of the above.Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.18.According to New Zealand’s rules about naming children, which of the following names isNOT acceptable?A.Spiderman.B. Gandalf.C. 2win.D. Arsenal.19.According to the passage, unusual names come fromA.popular culture.B. parents’ invention.C. sports.D. all of the above.20.All of the following countries have strict rules about naming children EXCEPTA. Algeria.B. Germany.C. Japan.D. ArgentinaSECTION C NEWS BROADCASTIn this section, you will hear several news items. Listen to them carefully and then answer the questions that follow.Questions 21 to 23 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now. listen to the news.21.Why were the fishing crew stranded on Oct. 10th?A.They went to a remote area.B.Their fishing boats collided.C.They tried to repair their boats.D.They decided to stay in the boats.22.How did they survive during those three months?A.On supplies they brought with them.B.On supplies sent to them by rescue teams.C.On supplies left at the military base.D.Not mentioned in the passage.23.How were the crew rescued eventually?A.By helicopter.B. By boat.C. By radio contact.D. By a search team.Questions 24 and 25 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.24.Juan Carlos has been King of SpainA.since 1981.B. for 32 years.C. for 70 years.D. for 17 years.25.What is the news item mainly about?A.The King’s birthday.B. The stability of the monarchy.C. Criticism from both the left and the right.D. The King’s public defence of his reign.Questions 26 and27 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.26.The three suicide bombings occurred inA.November and December.B. October and November.C. November.D. December.27.Did people die in the bombings?A.No one died in the bombings.B.Yes. In one of the bombings.C.Yes. In two of the bombings.D.Yes. In all the bombings.Questions 28 to 30 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now, listen to the news.28.What is the purpose of the national survey?A.To collect data on sources of pollution.B.To identify pollution in rivers and lakes.C.To help control environmental pollution.D.To help control industrial wastes.29.According to the news item, efforts of environmental protection are especially affected byck of technology.B.rapid economic growth.C.unknown pollution sources.D.shortage of manpower. (41) antibiotics or anti-viral medicines help, (42) doctors can offer only supportive care. Patients with SARS are kept in isolation to reduce the risk of(43) Scientists aren’t sure yet, but some researchers think it’s a (44)30.Which of the following details is CORRECT according to the news discovered coronavirus, the family of viruses that cause some commonitem?A.Census offices are set up by government departments.B.A main centre receives reports from provinces.C.A database is set up for each province.D.Data will be reviewed and analyzed in mid-2009PART III CLOZE [15 MIN]Decide which of the choices given below would best complete the passageif inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.Scientists around the world are racing to learn how to rapidly diagnose, treat and stop the spread of a new, deadly disease. SARS -- Severe Acute Respiratory Syndrome --- was (31) for the first time in February 2003 in Hanoi, (32) since then has infected more than 1,600 people in 15 countries, killing 63. At this (33) , there are more questions than answers surrounding the disease.Symptoms start (34) a fever over 100.4 degrees F, chills, headacheor body (35) . Within a week, the patient has a dry cough, which might (36) to shortness of breath. In 10% to 20% of cases, patients require (37) ventilation to breathe. About 3.5% die from the disease. Symptoms (38) begin in two to seven days, but some reports suggest it (39) take as long as10 days. Scientists are close to (40) a lab test to diagnose SARS. In the meantime, it is diagnosed by its symptoms. There is no evidence colds.Most cases appear to have been passed (45) droplets expelled when infected patients cough or sneeze. Family members of infected people and medical workers who care (46) them have been most likely to (47) the illness. But recent developments in Hong Kong suggest that the (48) might spread through air, or that the virus might (49) for two to three hours on doorknobs or other (50) . Health experts say it is unlikely, though, that sharing an elevator briefly with an infected person would be enough to pass the virus.(31)A. detected B. caught C. disclosed D. revealed(32)A. but B. and C. or D. yet(33)A. time B. point C. aspect D. instance(34)A. from B. over C. upon D. with(35)A. hurt B. sore C. aches D. feelings(36)A. process B. advance C. progress D. convert(37)A. automatic B. artificial C. mechanical D. controlled(38)A. regularly B. ordinarily C. traditionally D. generally(39)A. will B. might C. should D. must(40)A. cultivating B. fostering C. developing D. designing(41)A. which B. that C. whether D. what(42)A. so B. but C. still D. yet(43)A. communication B. transportation C. transformation D. transmission(44)A. lately B. newborn C. newly D. renewed(45)A. under B. through C. beneath D. from(46)A. for B. over C. after D. about(47)A. acquire B. receive C. obtain D. contract(48)A. ailment B. ill-health C. disease D. infection(49)A. continue B. linger C. delay D. persist(50)A. exteriors B. outside C. surfaces D. coveringsPART IV GRAMMAR & VOCABULARY [15 MIN]There are thirty sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence. Mark your answers on Answer Sheet Two.51.What a nice day! How about the three of us a walk in the park nearby?A.to takeB. takeC. takingD. to be taking52.If there were no subjunctive mood, English much easier to learn.A.could have beenB. would’beC. will beD. would have been53.She fifty or so when I first met her at a conference.A.had beenB. must beC. has beenD. must have been54. the boss says, it is unreasonable to ask me to work overtime without pay.A. WhateverB. WheneverC. WhicheverD. However55.A new laptop costs about of a second-hand one.A.the price of three timesB. three times the priceC. as much as the three times priceD. three times more than the price56.I was very interested in she told me.A.all thatB. all whichC. all whatD. that57.We consider he should have left without telling anyone beforehand.A. strange whyB. it strange whatC. it strange thatD. that strange58.It is going to be fine tomorrow. .A.So is it.B. So it is.C. So it does.D. So does it.59.Little about her own safety, though she herself was in great danger.A. she caredB. she may careC. may she careD. did she care60.The couple had no sooner got to the station the coach left.A.whenB. asC. untilD. than61.Aren’t you tired? I you had done enough for today.A.should have thoughtB. must have thoughtC. might have thoughtD. could have thought62."It seems that she was there at the conference." The sentence means thatA.she seems to be there at the conference.B.she seemed to be there at the conference.C.she seems to have been there at the conference.D.she seemed to being there at the conference.63.Which of the following adverbs can NOT be used to complete " everybody came"?A.NearlyB. QuiteC. PracticallyD. Almost64.In "How much do you think he earns?" how much is of the sentence.A. the subjectB. the adverbialC. the objectD. the complement65."The man preparing the documents is the firm’s lawyer" has all the following possible meanings EXCEPTA.the man who has prepared the documents...B.the man who has been preparing the documents...C.the man who is preparing the documents...D.the man who willprepare the documents...66.During the TV interview, the singer announced that he was going tohis new album soon.A. releaseB. renewC. relieveD. rehearse67.Afterworking for the firm for ten years, he finally the rank of deputy director.A. achievedB. approachedC. attainedD. acquired68.Winter is the season at most hotels in this seaside town, because very few tourists come to stay.A.slowB. slackC. lowD. quiete on, Jack, tell me the story. Don’t keep me in .A.suspenseB. suspendingC. suspensionD. suspender70.The football match was because of the heavy rain.A.called overB. called upC. called outD. called off71.We had a good time there, and the food was plentiful and .A.conduciveB. wholesomeC. helpfulD. appreciative72.It was strange that she would such an absurd idea.A.allowB. stickC. takeD. entertain73.The scientists have made an study of the viruses that cause the disease.A.exhaustedB. exhaustingC. exhaustiveD. exhaustion74.Do you own your apartment or are you a ?A.tenantB. customerC. clientD. proprietor75.Representatives from the companies indicated that they should go on working together in .A. unityB. entityC. partnersD. partnership76.We all know that Mary has had a strict .A.growthB. upbringingC. developmentD. cultivation77.The drink was packaged in champagne bottles and was being as the real stuff.A.passed outB. passed byC. passed overD. passed offst Sunday she came to visit us out of the blue. The italicized phrase meansA.unexpectedlyB. unhappilyC. untidilyD. unofficially79.The person he interviewed was his former schoolmate.A.no other thanB. no more thanC. none other thanD. none the less80.The young employee has a(n) quality - he is totally honest.A.respectableB. admirableC. decentD. approachablePART V READING COMPREHENSION [25 MIN]In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Mark your answers on Answer Sheet Two.TEXT ADo you realize that every time you take a step, the bones in your hip are subjected to forces between four and five times your body weight? When youare running, this force is increased further still. What happens if through disease a hip-joint ceases to be able to resist such forces? For many years hip-joints and other body joints have been replaceable either partially or completely. It is after all a simple ball and socket joint; it has certain loads imposed on it; it needs reliability over a defined life; it must contain materials suitable for the working environment. Any engineer will recognize these as characteristic of a typical engineering problem, which doctors and engineers have worked together to solve, in order to bring a fresh lease of life to people who would otherwise be disabled.This typifies the way in which engineers work to help people and create a better quality of life. The fact that this country has the most efficient agricultural industry in the world is another good example. Mechanical engineers have worked with farmers and biologists to produce fertilizers, machinery and harvesting systems. This team effort has now produced crops uniformly waist high or less so that they are better suited to mechanical harvesting. Similar advances with other crops have released people from hard and boring jobs for more creative work, whilst machines harvest crops more efficiently with less waste. Providing more food for the rapidly increasing population is yet another role for the mechanical engineer.81.According to the passage, when would most weight be imposed on hip- joints?A.When one is walking.B. When one is running.C. When one is standing.D. When one is lying down.82.Engineers regard the replacement of hip-joints as a(n) Problem.A.mechanicalB. medicalC. healthD. agricultural83.According to the passage, how do engineers contribute to increasing efficiency of theagricultural industry?A.By working with farmers.B.By working in teams.C.By growing crops of the same height.D.By making agricultural machinery.84.According to the context, "This team effort’" in Paragraph Two refers toA.mechanical engineers.B.doctors and engineers.C.biologists, doctors and farmers.D.farmers, biologists and engineersTEXT BNowadays, a cellphone service is available to everyone, everywhere. Probably thousands of people have already been using it, but I just discovered it, so I’m going to claim it and a lso name it: Fake Foning.The technology has been working well for me at the office, but there are infinite applications. Virtually in any public space.Say you work at a big university with lots of talky faculty members buzzing about. Now, say you need to use the restroom. The trip down the hall will take approximately one hour, because a person can’t walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.So, a cellphone. Any cellphone. Just pick it up. Don’t dial. Just hold that phone to your face and start talking. Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the personstanding before you whom you are trying to evade.For standard colleague avoidance, I suggest fake chatting about fake business:"Yes, I’m glad you called, because we really need to hammer out the details. What’s that? Yes, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."Be animated. Be engaged in your fake fone conversation. Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.Shoppers should consider fake foning anytime they spot a talky neighbor in the produce department pinching (用手捏) unripe peaches. Without your phone at your face, you’d be in for a 20-minute speech on how terrible the world is.One important caution about fake foning. The other day I was fake foning my way past a colleague, and he was actually following me to get my attention.I knew he wanted to ask about a project I had not yet finished. I was trying to buy myself some time, so I continued fake foning with my doctor. "So I don’t need the operation? Oh, doctor, that is the best news."And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face. My colleague looked at me, and I at him, and naturally I gasped. "What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear."Hello? Are you still there?"Oops.85.Which of the following statements is INCORRECT?A.Cellphone service is popular among people.B.Cellphone has much use in office.C.Fake foning is a new cellphone service.D.Fake foning is a new discovery.86.What is fake foning?A.A strategy to avoid people.B.A device newly produced.C.A service provided everywhere.D.A skill of communication.87.In the author’s opinion, in order to make fake foning look real one has toA.talk about interesting matters.B.behave politely to people passing by.C.hold the phone while walking.D.appear absorbed in conversation.88.What does the last example show?A.One effective way is to fake fone one’s doctor.B.One has to be careful while fake foning.C.Fake foning may not deceive people.D.Fake foning is always quite successful.89.After his phone suddenly began ringing, the authorA.immediately started talking to the caller.B.immediately started talking to his colleague.C.put the phone away and stopped talking.D.continued with his fake conversation.90.What is the tone of the passage?A.Critical.B. Humorous.C. Serious.D. UnclearTEXT CIt was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else todo, I yanked (用力猛拉) the battery out.Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.I opened the special drawer where I keep CDs. But no Windows CD in there. I was forced to call the computer company’s Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don’t know what continent they’re standing on. Suppose I were to comment on the beautiful weather we’ve been having when there was a monsoon at the other end of the phone? So I got right to the point."My computer is telling me a file is corrupted and it wants to fix itself, but I don’t have the Windows Setup CD.""So you’re having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.To make me disappear, the woman gave me the phone number for Windows’ creator, Microsoft. This is like giving someone the phone number for, I don’t know, North America. Besides, the CD worked; I just didn’t have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician."You don’t have the Windows Setup CD, ma’am, because you don’t need it," he explained cheerfully."Windows came preinstalled on your computer!""But I do need it.""Yes, but you don’t have it." We went on like this for a while. Finally, he offered to walk me through the use of a different CD, one that would erase my entire system. "Of course, you’d lose all your e-mail, your documents, your photos." It was like offering to drop a safe on my head to cure my headache. "You might be able to recover them, but it would be expensive." He sounded delighted. "And it’s not covered by the warranty (产品保证书)!" The safe began to seem like a good idea, provided it was full.I hung up the phone and drove my computer to a small, friendly repair place I’d heard about. A smart, helpful man dug out a Windows CD and told me it wouldn’t be a problem. An hour later, he called to let me know it was ready. I thanked him, and we chatted about the weather, which was the same outside my window as it was outside his.91.Why did the author shut down her computer abruptly?A.She had saved what she had written.B.She couldn’t move the cursor.C.The computer refused to work.D.The computer offered to repair itself.92.Which of the following is the author’s opinion about the woman at the Global Support Centre?A.She sounded helpful and knowledgeable.B.She was there to make callers frustrated.C.She was able to solve her computer problem.D.She was quick to pass her along to a technician.93.According to the passage, the solution offered by the technician wasA.effective.B. economical.C. unpractical.D. unacceptable.94."It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means thatA.the technician’s proposal would make things even worse.B.the technician’s proposal could eventually solve the problem.C.files stored on her computer were like a safe.D.erasing the entire system was like curing a headache.95.It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPTA. efficiency.B. location.C. setup CDs.D. attitudeTEXT DNot long ago, a mysterious Christmas card dropped through our mail slot. The envelope was addressed to a man named Raoul, who, I was relatively certain, did not live with us. The envelope wasn’t sealed, so I opened it. The inside of the card was blank. Ed, my husband, explained that the card was both from and to the newspaper deliveryman. His name was apparently Raoul, and Raoul wanted a holiday tip. We were meant to put a check inside the card and then drop the envelope in the mail. When your services are rendered at 4 a.m., you can’t simply hang around, like a hotel bellboy expecting a tip. You have to be direct.So I wrote a nice holiday greeting to this man who, in my imagination, fires The New York Times from his bike aimed at our front door, causing more noise with mere newsprint than most people manage with sophisticated black market fireworks.With a start, I realized that perhaps the reason for the 4 a.m. wake-up noise was not ordinary rudeness but carefully executed spite: I had not tipped Raoul in Christmases past. I honestly hadn’t realized I was supposed to. This was the first time he’d us ed the card tactic. So I got out my checkbook. Somewhere along the line, holiday tipping went from an optional thank-you for a year of services to a Mafia-style protection racket (收取保护费的黑社会组织).Several days later, I was bringing our garbage bins back from the curb when I noticed an envelope taped to one of the lids. The outside of the envelope said MICKEY. It had to be another tip request, this time from our garbage collector. Unlike Raoul, Mickey hadn’t enclosed his own Christmas card from me. In a way, I appreciated the directness. "I know you don’t care how merry my Christmas is, and that’s fine," the gesture said. "I want $30, or I’ll ’forget’ to empty your garbage bin some hot summer day."I put a check in the envelope and taped it back to the bin. The next morning, Ed noticed that the envelope was gone, though the trash hadn’t yet been picked up: "Someone stole Mickey’s tip!" Ed was quite certain. He made me call the bank and cancel the check.But Ed had been wrong. Two weeks later, Mickey left a letter from the bank on our steps. The letter informed Mickey that the check, which he had tried to cash, had been cancelled. The following Tuesday morning, when Ed。

QUESTION BOOKLETTEST FOR ENGLISH MAJORS (2009)-GRADE FOUR-TIME LIMIT: 135 MINPART I DICTATION [15 MIN]Listen to the following passage. Altogether the passage will be read to you four times. During the first reading, which will be done at normal speed, listen and try to understand the meaning. For the second and third readings, the passage will be read sentence by sentence, or phrase by phrase, with intervals of 15 seconds. The last reading will be done at normal speed again and during this time you should check your work. You will then be given 2 minutes to check through your work once more.Please write the whole passage on ANSWER SHEET ONE.PART II LISTENING COMPREHENSION [20 MIN]In Sections A B and C you will hear everything ONCE ONLY. Listen carefully and then answer the questions that follow. Mark the correct answer to each question on Answer Sheet Two. SECTION A CONVERSATIONSIn this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.Questions 1 to 3 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.1. Mark is unhappy because ofA. his Chemistry homework.B. a girl in his class.C. Linda's words.D. Friday night's party.2. Which of the following is CORRECT?A. Linda is Jane's friend.B. Mark is Jane's boyfriend.C. John is Jane's boyfriend.D. Mark and John are good friends.3. Did Mark eventually take Linda's advice?A. No.B. Partly.C. Completely.D. Not mentioned.Questions 4 to 7 are based on the following conversation. At the end of the conversation, you will be given 20 seconds to answer the questions. Now, listen to the conversation.4. About the scratch on the product, the shop assistant thinks thatA. the customer made it himself.B. there was definitely not one then.C. the customer should have checked.D. the customer was making trouble.5. The customer was ______ when told he might not have worn the headphones properly.A. annoyedB. surprisedC. indifferentD. worried6. How many complaints did the customer make about the product altogether?A. Five.B. Four.C. Three.D. Two.7. The shop could exchange the product if the customerA. makes no more complaints.B. can produce the receipt.C. is still unhappy with it.D. brings it back within a week.Questions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now, listen to the conversation.8. Joe Smith telephoned Victoria forA. the menu.B. the place.C. the reception.D. the campaign.9. When will the lunch be held?A. Friday next week.B. Thursday next week.C. April 30th.D. This week.10. All the following information is new to Victoria EXCEPTA. how many people to attend it.B. why to hold it.C. where to hold it.D. what to cook.SECTION B PASSAGESIn this section, you will hear several passages. Listen to the passages carefully and thenanswer the questions that follow.Questions 11 to 13 are based on the following passage. ,4t the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.11. People choose London for post-Christmas shopping becauseA. shops open early in the morning.B. shops stay open for longer hours.C. they can buy really cheap things.D. they can shop with their friends.12. We learn from the passage thatA. people are very keen on sales.B. post-Christmas sales start at 3:30am.C. post-Christmas sales last for a day.D. sales include only a few items.13. Which of the following is NOT mentioned in the passage?A. Some people buy Christmas presents in the sales.B. Some people shop online during the sales.C. Some people buy presents for next Christmas.D. Online retailers offer better post-Christmas sales.Questions 14 to 17 are based on the following passage. At the end of the passage, you will be given 20 seconds to answer the questions. Now, listen to the passage.14. Ballroom dancing used to be associated withA. TV shows.B. old people.C. celebrities.D. professional dancers.15. According to the passage, recent popularity of ballroom dancing is the result ofA. the participation of celebrities.B. the designing of colourful costumes.C. the benefits it brings.D. a TV programme.16. Which of the following is NOT mentioned about the TV show?A. Performers have to be formally dressed on the show.B. Each professional dancer dances with a celebrity.C. People on the show perform a different dance every week.D. The show runs for about four months.17. According to the passage, the TV show has the greatest impact onA. old people.B. middle-aged people.C. kids and young people.D. all of the above.Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now, listen to the passage.18. According to New Zealand's rules about naming children, which of the following names is NOT acceptable?A. Spiderman.B. Gandalf.C. 2win.D. Arsenal.19. According to the passage, unusual names come fromA. popular culture.B. parents' invention.C. sports.D. all of the above.20. All of the following countries have strict rules about naming children EXCEPTA. Algeria.B. Germany.C. Japan.D. Argentina.SECTION C NEWS BROADCASTIn this section, you will hear several news items. Listen to them carefully and then answer the questions that followQuestions 21 to 23 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now. listen to the news.21. Why were the fishing crew stranded on Oct. 10th?A. They went to a remote area.B. Their fishing boats collided.C. They tried to repair their boats.D. They decided to stay in the boats.22. How did they survive during those three months?A. On supplies they brought with them.B. On supplies sent to them by rescue teams.C. On supplies left at the military base.D. Not mentioned in the passage.23. How were the crew rescued eventually?A. By helicopter.B. By boat.C. By radio contact.D. By a search team.Questions 24 and 25 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.24. Juan Carlos has been King of SpainA. since 1981.B. for 32 years.C. for 70 years.D. for 17 years.25. What is the news item mainly about?A. The King's birthday.B. The stability of the monarchy.C. Criticism from both the left and the right.D. The King's public defence of his reign. Questions 26 and27 are based on the following news. At the end of the news item, you will be given 10 seconds to answer the questions. Now, listen to the news.26. The three suicide bombings occurred inA. November and December.B. October and November.C. November.D. December.27. Did people die in the bombings?A. No one died in the bombings.B. Yes. In one of the bombings.C. Yes. In two of the bombings.D. Yes. In all the bombings.Questions 28 to 30 are based on the following news. At the end of the news item, you will be given 15 seconds to answer the questions. Now, listen to the news.28. What is the purpose of the national survey?A. To collect data on sources of pollution.B. To identify pollution in rivers and lakes.C. To help control environmental pollution.D. To help control industrial wastes.29. According to the news item, efforts of environmental protection are especially affected byA. lack of technology.B. rapid economic growth.C. unknown pollution sources.D. shortage of manpower.30. Which of the following details is CORRECT according to the news item?A. Census offices are set up by government departments.B. A main centre receives reports from provinces.C. A database is set up for each province.D. Data will be reviewed and analyzed in mid-2009.PART III CLOZE [15 MIN]Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks. Mark the best choice for each blank on Answer Sheet Two.Scientists around the world are racing to learn how to rapidly diagnose, treat and stop the spread of a new, deadly disease. SARS -- Severe Acute Respiratory Syndrome --- was (31) ____ for the first time in February 2003 in Hanoi, (32) _____ since then has infected more than 1,600 people in 15 countries, killing 63. At this (33) _____, there are more questions than answers surrounding the disease.Symptoms start (34) _____ a fever over 100.4 degrees F, chills, headache or body (35)____. Within a week, the patient has a dry cough, which might (36) _____ to shortness of breath. In 10% to 20% of cases, patients require (37)_____ ventilation to breathe. About 3.5% die from the disease. Symptoms (38)____ begin in two to seven days, but some reports suggest it (39) ____ take as long as 10 days. Scientists are close to (40) ____ a lab test to diagnose SARS. In the meantime, it is diagnosed by its symptoms. There is no evidence (41)____ antibiotics or anti-viral medicines help, (42) _____ doctors can offer only supportive care. Patients with SARS are kept in isolation to reduce the risk of(43) ____ Scientists aren't sure yet, but some researchers think it's a (44) ____ discovered coronavirus, the family of viruses that cause some common colds.Most cases appear to have been passed (45) ____ droplets expelled when infected patients coughor sneeze. Family members of infected people and medical workers who care (46) ____ them have been most likely to (47) ____ the illness. But recent developments in Hong Kong suggest that the (48) ____ might spread through air, or that the virus might (49) ____ for two to three hours on doorknobs or other (50)____. Health experts say it is unlikely, though, that sharing an elevator briefly with an infected person would be enough to pass the virus.(31) A. detected B. caught C. disclosed D. revealed(32) A. but B. and C. or D. yet(33) A. time B. point C. aspect D. instance(34) A. from B. over C. upon D. with(35) A. hurt B. sore C. aches D. feelings(36) A. process B. advance C. progress D. convert(37) A. automatic B. artificial C. mechanical D. controlled(38) A. regularly B. ordinarily C. traditionally D. generally(39) A. will B. might C. should D. must(40) A. cultivating B. fostering C. developing D. designing(41) A. which B. that C. whether D. what(42) A. so B. but C. still D. yet(43) A. communication B. transportation C. transformation D. transmission(44) A. lately B. newborn C. newly D. renewed(45) A. under B. through C. beneath D. from(46) A. for B. over C. after D. about(47) A. acquire B. receive C. obtain D. contract(48) A. ailment B. ill-health C. disease D. infection(49) A. continue B. linger C. delay D. persist(50) A. exteriors B. outside C. surfaces D. coveringsPART IV GRAMMAR & VOCABULARY [15 MIN]There are thirty sentences in this section. Beneath each sentence there are four words or phrases marked A, B, C and D. Choose one word or phrase that best completes the sentence. Mark your answers on Answer Sheet Two.51. What a nice day! How about the three of us _____ a walk in the park nearby?A. to takeB. takeC. takingD. to be taking52. If there were no subjunctive mood, English _____ much easier to learn.A. could have beenB. would'beC. will beD. would have been53. She _____ fifty or so when I first met her at a conference.A. had beenB. must beC. has beenD. must have been54. _____ the boss says, it is unreasonable to ask me to work overtime without pay.A. WhateverB. WheneverC. WhicheverD. However55. A new laptop costs about _____ of a second-hand one.A. the price of three timesB. three times the priceC. as much as the three times priceD. three times more than the price56. I was very interested in _____ she told me.A. all thatB. all whichC. all whatD. that57. We consider ______ he should have left without telling anyone beforehand.A. strange whyB. it strange whatC. it strange thatD. that strange58. It is going to be fine tomorrow. _______.A. So is it.B. So it is.C. So it does.D. So does it.59. Little _____ about her own safety, though she herself was in great danger.A. she caredB. she may careC. may she careD. did she care60. The couple had no sooner got to the station _____ the coach left.A. whenB. asC. untilD. than61. Aren't you tired? I ____ you had done enough for today.A. should have thoughtB. must have thoughtC. might have thoughtD. could have thought62. "It seems that she was there at the conference." The sentence means thatA. she seems to be there at the conference.B. she seemed to be there at the conference.C. she seems to have been there at the conference.D. she seemed to being there at the conference.63. Which of the following adverbs can NOT be used to complete " _____ everybody came"?A. NearlyB. QuiteC. PracticallyD. Almost64. In "How much do you think he earns?" how much is ______ of the sentence.A. the subjectB. the adverbialC. the objectD. the complement65. "The man preparing the documents is the firm's lawyer" has all the following possible meanings EXCEPTA. the man who has prepared the documents...B. the man who has been preparing the documents...C. the man who is preparing the documents...D. the man who willprepare the documents...66. During the TV interview, the singer announced that he was going to _____ his new album soon.A. releaseB. renewC. relieveD. rehearse67. Afterworking for the firm for ten years, he finally _____ the rank of deputy director.A. achievedB. approachedC. attainedD. acquired68. Winter is the _____ season at most hotels in this seaside town, because very few tourists come to stay.A. slowB. slackC. lowD. quiet69. Come on, Jack, tell me the story. Don't keep me in ______.A. suspenseB. suspendingC. suspensionD. suspender70. The football match was _____ because of the heavy rain.A. called overB. called upC. called outD. called off71. We had a good time there, and the food was plentiful and _____.A. conduciveB. wholesomeC. helpfulD. appreciative72. It was strange that she would _____ such an absurd idea.A. allowB. stickC. takeD. entertain73. The scientists have made an _____ study of the viruses that cause the disease.A. exhaustedB. exhaustingC. exhaustiveD. exhaustion74. Do you own your apartment or are you a ______ ?A. tenantB. customerC. clientD. proprietor75. Representatives from the companies indicated that they should go on working together in _____.A. unityB. entityC. partnersD. partnership76. We all know that Mary has had a strict _____.A. growthB. upbringingC. developmentD. cultivation77. The drink was packaged in champagne bottles and was being _____ as the real stuff.A. passed outB. passed byC. passed overD. passed off78. Last Sunday she came to visit us out of the blue. The italicized phrase meansA. unexpectedlyB. unhappilyC. untidilyD. unofficially79. The person he interviewed was _____ his former schoolmate.A. no other thanB. no more thanC. none other thanD. none the less80. The young employee has a(n)______ quality - he is totally honest.A. respectableB. admirableC. decentD. approachablePART V READING COMPREHENSION [25 MIN]In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Mark your answers on Answer Sheet Two.TEXT ADo you realize that every time you take a step, the bones in your hip are subjected to forces between four and five times your body weight? When you are running, this force is increased further still. What happens if through disease a hip-joint ceases to be able to resist such forces? For many years hip-joints and other body joints have been replaceable either partially or completely. It is after all a simple ball and socket joint; it has certain loads imposed on it; it needs reliability over a defined life; it must contain materials suitable for the working environment. Any engineer will recognize these as characteristic of a typical engineering problem, which doctors and engineers have worked together to solve, in order to bring a fresh lease of life to people who would otherwise be disabled.This typifies the way in which engineers work to help people and create a better quality of life. The fact that this country has the most efficient agricultural industry in the world is another good example. Mechanical engineers have worked with farmers and biologists to produce fertilizers, machinery and harvesting systems. This team effort has now produced crops uniformly waist high or less so that they are better suited to mechanical harvesting. Similar advances with other crops have released people from hard and boring jobs for more creative work, whilst machines harvest crops more efficiently with less waste. Providing more food for the rapidly increasing population is yet another role for the mechanical engineer.81. According to the passage, when would most weight be imposed on hip-joints?A. When one is walking.B. When one is running.C. When one is standing.D. When one is lying down.82. Engineers regard the replacement of hip-joints as a(n) ____ Problem.A. mechanicalB. medicalC. healthD. agricultural83. According to the passage, how do engineers contribute to increasing efficiency of the agricultural industry?A. By working with farmers.B. By working in teams.C. By growing crops of the same height.D. By making agricultural machinery.84. According to the context, "This team effort'" in Paragraph Two refers toA. mechanical engineers.B. doctors and engineers.C. biologists, doctors and farmers.D. farmers, biologists and engineers.TEXT BNowadays, a cellphone service is available to everyone, everywhere. Probably thousands of people have already been using it, but I just discovered it, so I'm going to claim it and also name it: Fake Foning.The technology has been working well for me at the office, but there are infinite applications. Virtually in any public space.Say you work at a big university with lots of talky faculty members buzzing about. Now, say you need to use the restroom. The trip down the hall will take approximately one hour, because a person can't walk into those talky people without getting pulled aside for a question, a bit of gossip, a new read on a certain line of Paradise Lost.So, a cellphone. Any cellphone. Just pick it up. Don't dial. Just hold that phone to your face and start talking. Walk confidently down the hall engaged in fake conversation, making sure to tailor both the topic and content to the person standing before you whom you are trying to evade.For standard colleague avoidance, I suggest fake chatting about fake business:"Yes, I'm glad you called, because we really need to hammer out the details. What's that? Y es, I read Page 12, but if you look at the bottom of 4, I think you can see the problem begins right there."Be animated. Be engaged in your fake fone conversation. Make eye contact with the people passing, nod to them, gesture keen interest in talking to them at a later time, point to your phone, shrug and move on.Shoppers should consider fake foning anytime they spot a talky neighbor in the produce department pinching (用手捏) unripe peaches. Without your phone at your face, you'd be in for a 20-minute speech on how terrible the world is.One important caution about fake foning. The other day I was fake foning my way past a colleague, and he was actually following me to get my attention. I knew he wanted to ask about a project I had not yet finished. I was trying to buy myself some time, so I continued fake foning with my doctor. "So I don't need the operation? Oh, doctor, that is the best news."And then: Brrrrrrng! Brrrrrmg! Brrrrrmg! My phone started ringing, right there while it was planted on my face. My colleague looked at me, and I at him, and naturally I gasped. "What is the matter with this thing?" I said, pulling the phone away to look at it, and then putting it back to my ear."Hello? Are you still there?"Oops.85. Which of the following statements is INCORRECT?A. Cellphone service is popular among people.B. Cellphone has much use in office.C. Fake foning is a new cellphone service.D. Fake foning is a new discovery.86. What is fake foning?A. A strategy to avoid people.B. A device newly produced.C. A service provided everywhere.D. A skill of communication.87. In the author's opinion, in order to make fake foning look real one has toA. talk about interesting matters.B. behave politely to people passing by.C. hold the phone while walking.D. appear absorbed in conversation.88. What does the last example show?A. One effective way is to fake fone one's doctor.B. One has to be careful while fake foning.C. Fake foning may not deceive people.D. Fake foning is always quite successful.89. After his phone suddenly began ringing, the authorA. immediately started talking to the caller.B. immediately started talking to his colleague.C. put the phone away and stopped talking.D. continued with his fake conversation.90. What is the tone of the passage?A. Critical.B. Humorous.C. Serious.D. Unclear.TEXT CIt was late in the afternoon, and I was putting the final touch on a piece of writing that I was feeling pretty good about. I wanted to save it, but my cursor had frozen. I tried to shut the computer down, and it seized up altogether. Unsure of what else todo, I yanked (用力猛拉) the battery out.Unfortunately, Windows had been in the midst of a delicate and crucial undertaking. The next morning, when I turned my computer back on, it informed me that a file had been corrupted and Windows would not load. Then, it offered to repair itself by using the Windows Setup CD.I opened the special drawer where I keep CDs. But no Windows CD in there. I was forced to call the computer company's Global Support Centre. My call was answered by a woman in some unnamed, far-off land. I find it annoying to make small talk with someone when I don't know what continent they're standing on. Suppose I were to comment on the beautiful weather we've been having when there was a monsoon at the other end of the phone? So I got right to the point."My computer is telling me a file is corrupted and it wants to fix itself, but I don't have the Windows Setup CD.""So you're having a problem with your Windows Setup CD." She has apparently been dozing and, having come to just as the sentence ended, was attempting to cover for her inattention.It quickly became clear that the woman was not a computer technician. Her job was to serve as a gatekeeper, a human shield for the technicians. Her sole duty, as far as I could tell, was to raise global stress levels.To make me disappear, the woman gave me the phone number for Windows' creator, Microsoft. This is like giving someone the phone number for, I don't know, North America. Besides, the CD worked; I just didn't have it. No matter how many times I repeated my story, we came back to the same place. She was calm and resolutely polite.When my voice hit a certain decibel (分贝), I was passed along, like a hot, irritable potato, to a technician."You don't have the Windows Setup CD, ma'am, because you don't need it," he explained cheerfully."Windows came preinstalled on your computer!""But I do need it.""Yes, but you don't have it." We went on like this for a while. Finally, he offered to walk me through the use of a different CD, one that would erase my entire system. "Of course, you'd lose all your e-mail, your documents, your photos." It was like offering to drop a safe on my head to cure my headache. "You might be able to recover them, but it would be expensive." He sounded delighted. "And it's not covered by the warranty (产品保证书)!" The safe began to seem like a good idea, provided it was full.I hung up the phone and drove my computer to a small, friendly repair place I'd heard about. A smart, helpful man dug out a Windows CD and told me it wouldn't be a problem. An hour later,he called to let me know it was ready. I thanked him, and we chatted about the weather, which was the same outside my window as it was outside his.91. Why did the author shut down her computer abruptly?A. She had saved what she had written.B. She couldn't move the cursor.C. The computer refused to work.D. The computer offered to repair itself.92. Which of the following is the author's opinion about the woman at the Global Support Centre?A. She sounded helpful and knowledgeable.B. She was there to make callers frustrated.C. She was able to solve her computer problem.D. She was quick to pass her along to a technician.93. According to the passage, the solution offered by the technician wasA. effective.B. economical.C. unpractical.D. unacceptable.94. "It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means thatA. the technician's proposal would make things even worse.B. the technician's proposal could eventually solve the problem.C. files stored on her computer were like a safe.D. erasing the entire system was like curing a headache.95. It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPTA. efficiency.B. location.C. setup CDs.D. attitude.TEXT DNot long ago, a mysterious Christmas card dropped through our mail slot. The envelope was addressed to a man named Raoul, who, I was relatively certain, did not live with us. The envelope wasn't sealed, so I opened it. The inside of the card was blank. Ed, my husband, explained that the card was both from and to the newspaper deliveryman. His name was apparently Raoul, and Raoul wanted a holiday tip. We were meant to put a check inside the card and then drop the envelope in the mail. When your services are rendered at 4 a.m., you can't simply hang around, like a hotel bellboy expecting a tip. You have to be direct.So I wrote a nice holiday greeting to this man who, in my imagination, fires The New York Times from his bike aimed at our front door, causing more noise with mere newsprint than most people manage with sophisticated black market fireworks.With a start, I realized that perhaps the reason for the 4 a.m. wake-up noise was not ordinary rudeness but carefully executed spite: I had not tipped Raoul in Christmases past. I honestly。