《涉外导游英语》教学大纲

英语涉外英语培训课件English for International Communication Training CoursewareI. IntroductionIn today's interconnected world, English proficiency has become an essential skill for individuals aiming to communicate effectively on an international level. This courseware aims to provide comprehensive training in English for specific purposes, focusing on the development of practical language skills for various real-life scenarios. Through a range of interactive activities, authentic materials, and targeted exercises, learners will acquire the necessary linguistic competencies to thrive in international contexts.II. Overview1. Course Objectives- Enhance overall English proficiency, with a focus on spoken and written communication skills.- Develop specific language skills for international business settings, such as presentations, negotiations, and email correspondence.- Acquire intercultural competence to successfully navigate cross-cultural interactions.- Improve listening and comprehension skills through exposure to authentic audiovisual materials.2. Target AudienceThis training course is designed for professionals, students, and individuals seeking to improve their English language abilities in a global context. It is particularly beneficial for those involved in international trade, business negotiations, academic pursuits abroad, and cross-cultural collaborations.III. Course Structure1. Unit 1: Introduction to International Communication- Overview of English as a global language.- Importance of intercultural competence in international communication.- Common challenges in cross-cultural interactions.- Strategies for effective communication across cultures.2. Unit 2: Business Communication Skills- Professional email writing etiquette.- Crafting persuasive presentations.- Negotiation tactics and strategies.- Effective teleconferencing and video conferencing.3. Unit 3: Academic Communication Skills- Academic writing conventions.- Critical reading and note-taking techniques.- Delivering academic presentations.- Participating in seminars and discussions.4. Unit 4: Social Communication Skills- Expressing opinions and engaging in conversations.- Small talk and networking skills.- Effective communication in social events and gatherings.- Cross-cultural communication in everyday contexts.IV. Course Features1. Interactive Learning Activities- Role plays and simulations for authentic communication practice.- Group discussions to encourage collaborative learning.- Real-life case studies to analyze and apply language skills.- Pronunciation and intonation exercises for effective oral communication.2. Authentic Materials- Authentic texts, videos, and audio recordings for exposure to natural language use.- News articles and business reports for reading comprehension and vocabulary building.- TED Talks and podcasts for listening practice and exposure to various accents.3. Language Enhancement Exercises- Grammar and vocabulary exercises tailored to specific language skills.- Error correction tasks to improve accuracy.- Writing prompts and tasks to develop written communication skills.- Translation tasks for developing proficiency in both English and the learners' native language.V. Assessment and Evaluation1. Continuous Evaluation- Regular quizzes and tests to assess understanding and progress.- Performance evaluations based on oral presentations and role plays.- Peer evaluations to enhance self-awareness and reflection.2. Final Assessment- Comprehensive assessment covering all language skills.- Oral proficiency interview to assess fluency and accuracy.- Writing assignment to evaluate composition and coherence.VI. ConclusionThe English for International Communication Training Courseware offers a comprehensive and practical approach to developing English language skills in a global context. By focusing on specific language skills for various real-life situations, learners will gain the confidence andcompetence needed to effectively communicate in international environments. Through interactive activities, authentic materials, and tailored exercises, this courseware provides a solid foundation for success in English-mediated interactions.。

旅游英语教学大纲 Prepared on 22 November 2020《旅游英语》教学大纲一、课程说明本课程是商务英语高职专业的专业任选课，是为该专业学生开设的涉外导游系列模块课程之一。

本课程属于特殊用途英语课程，旨在通过教学，帮助学生在经过一定的英语语言训练后，在获得专业知识的同时，进一步巩固英语语言基础，获得对旅游英语的语言现象和文体风格的认识，掌握旅游英语的常用表达法，提高他们在旅游专业领域内综合运用英语语言的能力。

二、教学基本要求1.本课程的目的、任务本课程主要介绍了旅游史、国内外旅游名胜古迹、文化习俗和旅行社、饭店及航空公司等的运作等方面。

通过本课程的学习,学生应掌握旅游英语交流的基本技能，成为适应社会需要的应用型涉外旅游工作者。

通过学习有关旅游活动的真实语言材料，学生应熟悉并掌握当代旅游理念和国际旅游惯例；提高作为旅游工作者的基本素质，具有较强的旅游交际能力和团队协作精神，以及不懈的创新意识。

2.本课程的教学要求通过学习，学生应具有一般的听、读、说、写、译的能力，能够在不同的旅游活动中正确使用英语。

（1）听力能力要求：能基本听懂正常语速(每分钟140-180个单词)的一般旅游活动中的电话、对话等，并能结合具体语言环境，理解所听内容的深层含义。

（2）阅读能力要求：能读懂一般难度的英语文章，阅读速度为每分钟90-120个单词，理解准确率在65%以上。

（3）口语能力要求：能够用英语介绍交流。

语音、语调正确，语流基本连贯顺畅，表达基本得体。

（4）英汉互译能力要求：能够翻译一般性旅游材料。

英译汉，要求速度每小时160－200个单词；汉译英，要求速度每小时150－200个汉字。

能够承担一般性旅游活动中的口译工作。

（5）综合素质要求：要求学生具有乐观、积极、向上的心理素质和勇于创新、不断更新自身知识体系的精神。

本课程采用普通高校专业英语教程系列中的《旅游专业英语实用教程》(邹晓燕等编着)为主要授课教材,以能力为本位，以学生为中心，灵活、多样、弹性的教学方法和以学习者的需求为教学基础，结合本土景点、景区及文化专题的内容进行教学。

课时：2课时教学目标：1. 知识目标：学生能够掌握基本的英语导游知识，包括景点介绍、礼仪规范、常用表达等。

2. 能力目标：学生能够运用英语进行景点讲解，提高实际应用能力。

3. 情感目标：培养学生对旅游文化的热爱，增强跨文化交流意识。

教学重难点：1. 重点：景点介绍的英语表达，导游礼仪规范。

2. 难点：在实际情境中运用英语进行流畅讲解，处理突发状况。

教学准备：1. 教师准备：景点介绍PPT、景点图片、相关视频资料、模拟场景道具等。

2. 学生准备：预习景点相关知识，准备模拟讲解材料。

教学过程：第一课时一、导入1. 教师简要介绍本节课的教学目标和内容。

2. 学生分享自己感兴趣的旅游景点，激发学习兴趣。

二、景点介绍1. 教师展示景点图片，讲解景点的基本信息。

2. 学生跟随教师学习景点介绍的英语表达，如景点名称、历史背景、特色等。

3. 学生分组进行景点介绍练习，教师给予指导。

三、导游礼仪规范1. 教师讲解导游礼仪规范，如着装、仪态、礼貌用语等。

2. 学生分组模拟导游情景，练习导游礼仪。

四、课堂小结1. 教师总结本节课所学内容，强调重点和难点。

2. 学生回顾所学知识，提出疑问。

第二课时一、复习导入1. 教师提问上一节课所学内容，检查学生对知识的掌握情况。

2. 学生分享自己在景点介绍和导游礼仪方面的收获。

二、模拟讲解1. 学生分组，每组选择一个景点进行模拟讲解。

2. 教师和其他学生担任游客，对学生的讲解进行评价和反馈。

三、实际操作1. 教师带领学生参观校园内的某个景点，进行实地讲解。

2. 学生根据所学知识，运用英语进行景点讲解。

四、课堂小结1. 教师总结本节课所学内容，强调实际操作的重要性。

2. 学生分享自己的实践经验和心得体会。

教学评价：1. 学生对景点介绍的英语表达掌握程度。

2. 学生在实际情境中运用英语进行讲解的能力。

3. 学生对导游礼仪规范的遵守情况。

教学反思：1. 教师应根据学生的实际情况调整教学内容和方法。

英文导游教案教案标题：英文导游教案教学目标：1. 学生能够掌握一些与导游工作相关的英文词汇和常用表达。

2. 学生能够运用所学知识，进行模拟导游演讲，提高英文口语表达能力。

3. 学生能够了解一些国外知名景点的相关信息，并能够用英文进行介绍。

教学内容：1. 导游工作相关的英文词汇和常用表达2. 模拟导游演讲3. 国外知名景点介绍教学步骤：一、导入（5分钟）老师通过图片或视频展示一些国外知名景点，引导学生讨论并介绍这些景点。

二、学习导游工作相关的英文词汇和常用表达（15分钟）1. 带领学生学习一些与导游工作相关的英文词汇，如“tour guide”, “sightseeing”, “attraction”等。

2. 教授一些常用的导游表达，如“Welcome to...”, “Please follow me”, “Now we are going to visit...”等。

三、模拟导游演讲（20分钟）1. 分组进行模拟导游演讲，每组选择一个国外景点进行介绍，要求使用英文进行表达。

2. 老师在演讲结束后给予学生反馈和指导。

四、国外知名景点介绍（15分钟）1. 老师介绍一些国外知名景点的相关信息，如埃菲尔铁塔、自由女神像等。

2. 学生自由选择一个景点进行介绍，要求使用英文进行表达。

五、总结（5分钟）老师对今天的学习内容进行总结，并鼓励学生多加练习，提高英文口语表达能力。

教学评估：1. 学生在模拟导游演讲中的表现2. 学生对国外知名景点的介绍能力3. 学生对导游工作相关英文词汇和表达的掌握程度教学延伸：可以组织学生进行一次校园导游活动，让他们在实践中运用所学知识，提高实际应用能力。

导游英语培训计划1. IntroductionBeing a tour guide is about more than just knowing the history and facts of a particular destination. It is also about being able to communicate effectively, build rapport with guests, and provide an enriching experience. Therefore, it is essential for tour guides to have strong English language skills to effectively communicate with tourists from English-speaking countries. This training program aims to equip tour guides with the necessary English language skills to excel in their role and provide a high-quality experience for their guests.2. Program Objectives- To improve tour guides’ proficiency in spoken and written English- To enhance their ability to communicate effectively with English-speaking tourists- To build confidence in leading tours and engaging with guests in English- To provide cultural and historical insights in English to enhance the tourist experience- To foster a customer-focused and service-oriented mindset among tour guides.3. Program DurationThe training program will be conducted over a period of 12 weeks, with a total of 48 hours of in-class instruction, practical exercises, and assessments. Classes will be held three timesa week, with each session lasting 2 hours.4. Program ModulesThe training program will cover the following modules:Module 1: English Language Proficiency- Basic English grammar and vocabulary- Pronunciation and intonation- Common phrases and expressions for tour guiding- Reading and comprehension exercisesModule 2: Effective Communication Skills- Building rapport with guests- Asking open-ended questions and active listening- Giving clear and concise instructions- Handling inquiries and providing information in EnglishModule 3: Tour Guiding Techniques- Storytelling and narrative techniques- Providing historical and cultural context in English- Handling unexpected situations and challenges in English- Engaging and interacting with guests during toursModule 4: Cultural Awareness and Sensitivity- Understanding cultural nuances and differences- Respecting cultural and religious sensitivities- Navigating diverse cultural backgrounds among tourists- Promoting inclusivity and diversity in tour guidingModule 5: Customer Service Excellence- Anticipating and meeting the needs of English-speaking tourists- Maintaining a professional and friendly demeanor- Handling guest feedback and complaints in English- Creating memorable experiences for tourists5. Teaching MethodologyThe training program will adopt a communicative approach, emphasizing active participation, role-playing, and real-life scenarios. Classroom activities will include group discussions, pair work, language games, and simulated tour guiding experiences. In addition, guest speakers and industry experts will be invited to share insights and best practices in tour guiding.6. Assessment and EvaluationParticipants will be assessed through a combination of written tests, oral presentations, and practical demonstrations. They will also receive feedback and evaluations from trainers, peers, and guest mentors. The program will culminate in a comprehensive assessment that integrates all the skills and knowledge acquired throughout the training.7. Additional ResourcesParticipants will be provided with supplementary materials such as language guidebooks, audiovisual resources, and online learning platforms to support their learning outside the classroom. They will also have access to language labs and language exchange opportunities to practice their English language skills.8. Program FacilitatorsThe training program will be facilitated by experienced English language instructors, certified tour guides, and industry professionals with expertise in tourism and hospitality. They will provide personalized guidance and mentorship to participants, drawing from their own experiences in tour guiding and language learning.9. Program BenefitsUpon successful completion of the training program, participants can expect to:- Enhance their English language proficiency for tour guiding- Build confidence and communication skills in English- Provide a more engaging and enriching experience for English-speaking tourists- Cultivate a customer-centric mindset and service excellence- Differentiate themselves as proficient and professional tour guides in the industry.10. ConclusionThe Tour Guide English Training Program aims to elevate the standards of tour guiding by equipping participants with the necessary language skills and competencies to excel in their role. By enhancing their English language proficiency and communication skills, tour guides will be able to deliver exceptional experiences for guests from English-speaking countries, thereby contributing to the overall success of the tourism industry. We look forward to empowering tour guides with the tools and knowledge they need to thrive in their profession and leave a lasting impression on their guests.。

导游英语口语课程教学大纲一、教学对象本课程的教学对象是兴安职业技术学院旅游英语学院的学生。

二、教学目标本课程是旅游管理专业的实用型职业基础课程，面向旅游行业第一线，进一步培养学生的英语听、说及翻译能力，使学生具有较强的运用旅游英语进行交际的综合能力，同时培养学生较强的旅游接待能力，能够为将来成为高素质技能型的旅游行业英语人才打下基，达到从事一般旅游业所需的英语水平，并具备必要的旅游专业知识；提高作为旅游工作者的基本素质，具有较强的旅游交际能力和团队协作精神，以及不懈的创新意识。

三、教学要求通过系统学习旅游涉及的英语词汇和会话，使学生能听懂日常英语会话，抓住要点和有关细节，领会讲话者的观点，态度和要求；能用英语进行一般的日常会话，对于旅游服务用语熟练掌握，表达思想比较清楚，语音、语调基本正确；了解导游接待所包含的项目和分类，掌握一定旅游知识，提高旅游会话能力及提高导游口译能力。

在本课程结束时，能就不同的旅游情景进行恰当的交谈，能就旅游话题进行连贯的介绍，语音语法基本正确，语言基本得体。

四、教学内容本课程采用教材为高等教育出版社2009年出版的《导游英语口语》，由关肇远主编。

全书共20单元，其主要内容包括有关中国历史、社会、文化、宗教等一般知识；帮助客人预订、设计行程、介绍市内交通、接受投诉、处理应急、机场送客等导游员的职责；以及我国改革与开放、基本国策和旅游业发展等20个场景；以及模拟阿尔山旅游景点和在阿尔山景点实训等内容。

五、教学安排作为旅游英语专业必修课，本课程开设一学年。

按教学计划规定，安排在第四、五两个学期开设，每学期学时62学时。

六、测试测试是检查教学大纲执行情况、评估教学质量的一种有效手段，是获取教学反馈信息的主要来源之一，是改进教学工作的重要依据。

本课程在考核学生的英语语言基础知识的同时，按大纲要求着重考核学生实际运用语言的能力。

每学期按本大纲要求进行测试，采用多种考核形式：期终考试70%（包括情景模拟导游40%、书面测试30%），采用平时成绩30%(包括课堂表现20%、作业5%、出勤5%)，其中课堂表现中个人表现5%、业务展示5%、小组讨论5%、小组报告5%。

2015至2016学年度第一学期
旅本131,132班《导游服务英语》课程授课计划
一、课程说明
1、本课程的教学目的要求：
《导游服务英语》是旅游管理专业开设的一门技术基础课程。

本课程既有对话练习，突出交际能力的培养；又有景点介绍，以提高学生的阅读能力并扩大其知识面。

本书在选材上充分考虑了名胜古迹、山、水、园林等具有代表性的国内外旅游胜地。

使学生学完本书后，基本上能够胜任涉外导游工作.
3
《导游服务英语》张铁钢黄振华编著中国财政经济出版社
《餐饮管理英语入门》孙冰主编清华大学出版社
4.成绩考核方式和考查及格标准：
(1)成绩考核方式：考查；开卷。

(2)分数结构：笔试（60%）+平时（40%）
(3)及格标准：满分100分；及格60分，学生能基本掌握旅游英语的听力
和对话，
5．对学生学习本门课程的要求
本课程要求学生能够较好地掌握相关旅游英语的基本知识，并提高运用所学的知识用英语处理营销基本业务的能力，重点是考查学生理论上的掌握程度及实际中运用能力。

积极鼓励学生进行课外自学，通过去图书馆或者上网查阅相关资料，多接触相关的理论及实践知识，多参与问题探讨。

6．提高教学质量的措施
（1）运用实例，结合实践，使学生学习的知识记得牢，用得上。

（2）收集各种相关资料，扩充学生视野。

（3）留好作业，做好辅导答疑，对学生的疑问及时处理。

（4）对于学习能力强的学生，可引导他们选读部分专业技术书籍，并鼓励他们进一步学习。

旅本131,132班《旅游英语》课程授课计划表
系主任：教研室主任：任课教师：王美彦。

英语导游英语与带团指南主要内容全文共3篇示例，供读者参考篇1【英语导游英语与带团指南主要内容】Introduction:English for tour guides is essential in providing excellent service to tourists and ensuring smooth communication during guided tours. A tour guide's main responsibility is to enhance the travel experience of tourists by providing them with historical, cultural, and practical information about the destination. In this document, we will discuss the key elements of English for tour guides and the main aspects of leading a tour group effectively.English for Tour Guides:1. Language Skills:Tour guides must possess strong language skills to effectively communicate with tourists from different countries. They should have a good command of English, as it is the most commonly spoken language among travelers worldwide. Fluency in English, including the ability to speak clearly, concisely, andconfidently, is essential for delivering information accurately and engagingly.2. Vocabulary and Terminology:Tour guides need to be well-versed in travel-related vocabulary and terminology to explain historical sites, cultural attractions, and local customs to tourists. They should also be familiar with common phrases and expressions used in guiding tours, such as greetings, introductions, and instructions.3. Listening and Speaking Skills:Tour guides must be active listeners to understand tourists' questions and feedback accurately. They should also be skilled speakers to convey information effectively and engage their audience throughout the tour. Clear pronunciation, appropriate tone, and good pacing are essential for maintaining tourists' interest and attention.Leading a Tour Group:1. Tour Planning:Before leading a tour group, tour guides need to plan the itinerary, schedule, and logistics carefully. They should research the destination thoroughly to provide accurate and up-to-dateinformation to tourists. Effective tour planning ensures a smooth and enjoyable travel experience for the group.2. Group Management:Tour guides are responsible for managing the tour group, ensuring that everyone stays together, follows the schedule, and adheres to safety guidelines. They should be proactive in addressing any issues or concerns that may arise during the tour, such as transportation delays, weather changes, or unforeseen circumstances.3. Cultural Sensitivity:Tour guides should be culturally sensitive and respectful towards tourists from diverse backgrounds. They need to consider cultural differences in customs, traditions, and etiquette when interacting with the group and providing information about the destination. Being mindful of cultural sensitivities enhances the tour experience for everyone.Conclusion:English for tour guides plays a crucial role in providing high-quality service to tourists and creating memorable travel experiences. By developing strong language skills, vocabulary, and communication abilities, tour guides can effectively leadtour groups and enrich their understanding of the destination. Effective tour planning, group management, and cultural sensitivity are key components of successful tour guiding. With the right skills and knowledge, tour guides can make a positive impact on travelers and help them explore the world with confidence and enjoyment.篇2English Tour Guide English and Tour Guide Main ContentsIntroduction:Being an English tour guide is a prestigious job that requires strong communication skills, cultural knowledge, and a passion for traveling. In this article, we will explore the main content of English tour guide English and the responsibilities of a tour guide for leading a group.English Tour Guide English:As an English tour guide, it is essential to have a good command of the English language. This includes proper pronunciation, grammar, and vocabulary. Tour guides must be able to communicate clearly and effectively with tourists from different countries and backgrounds.In addition to language skills, an English tour guide must also have a deep understanding of the culture, history, and customs of the destination they are guiding in. This knowledge is essential for providing informative and engaging commentary during the tour.Leading a Group:Guiding a group of tourists requires strong leadership skills and the ability to organize and manage a diverse group of people. Tour guides are responsible for ensuring that the group stays together, follows the scheduled itinerary, and adheres to any safety guidelines.Tour guides must also be knowledgeable about the attractions, landmarks, and points of interest that they are guiding tourists to. They must be able to provide interesting and relevant information about each location and answer any questions that tourists may have.Furthermore, tour guides must be able to handle any unexpected situations that may arise during the tour, such as changes in weather, transportation delays, or medical emergencies. They must remain calm and composed under pressure and be able to make quick decisions to ensure the safety and well-being of the group.Conclusion:In conclusion, being an English tour guide is a challenging but rewarding job that requires a combination of language skills, cultural knowledge, and leadership abilities. By mastering English tour guide English and understanding the responsibilities of leading a group, tour guides can provide a memorable and enjoyable experience for tourists from around the world.篇3English tour guides and tour leaders play an essential role in facilitating smooth and enjoyable travel experiences for tourists. Here, we will discuss the main responsibilities and duties of English-speaking tour guides and tour leaders.Firstly, let's differentiate between an English tour guide and an English-speaking tour leader. An English tour guide is typically responsible for providing commentary on the history, culture, and attractions of a destination. They are knowledgeable about the sites they visit and are skilled at communicating information to tourists in an engaging and informative manner. On the other hand, an English-speaking tour leader is responsible for managing the logistics of a tour, such as accommodation, transportation, and activities. They ensure thatthe tour runs smoothly and that all the needs of the tourists are met.One of the main responsibilities of an English tour guide is to provide cultural and historical insights about the destinations visited. They need to be knowledgeable about the history, traditions, and customs of the places they guide tourists through. This information helps to enrich the travel experience for the tourists and gives them a deeper understanding of the destination. Additionally, English tour guides must be proficient in English to effectively communicate with tourists and answer their questions.English-speaking tour leaders, on the other hand, are responsible for managing the logistics of the tour. They need to be organized and detail-oriented to ensure that everything runs smoothly. This includes coordinating transportation, accommodation, meals, and activities for the group. Tour leaders need to be able to handle unexpected situations, such as flight delays or medical emergencies, and find quick and effective solutions.Both English tour guides and tour leaders need to possess excellent communication and interpersonal skills. They must be able to connect with tourists from different backgrounds andmake them feel welcome and comfortable. They also need to be able to handle difficult situations with diplomacy and professionalism. In addition, tour guides and leaders should be passionate about travel and culture, as their enthusiasm can inspire tourists and make the tour more enjoyable.Overall, English tour guides and tour leaders play a crucial role in enhancing the travel experience for tourists. Their knowledge, communication skills, and organizational abilities are essential for creating memorable and enjoyable tours. Whether it's providing insightful commentary on a historical site or ensuring that all the logistics of a tour run smoothly,English-speaking guides and leaders are essential for successful and rewarding travel experiences.。