商务英语考试中级模拟试题4(答案)

剑桥商务英语BEC中级模拟试题4（附答案）一.READINGPART ONEQuestions1-7.Read these sentences and the following new reports..Which country does each sentence describe?.For each sentence mark one letter(A,B,C or D)on your Answer Sheet.Example:The head of state went to China to treat his disease.Answer:B1.The government didn't want to cancel a meeting in its capital.2.This country did something that went against the international agreements.3.The king declared that he was unable to stop the civil war.4.A fierce quarrel broke out between this country and its neighbour.5.A national budget is going to be approved by the parliament some time in July.6.An opposition.party plans to turn down its enemy who now controlls the government.7.A nuclear reactor aroused the suspicion of the United Nations which sent inspectors there to investigate.A.North Korea announced that it had begun to change the fuel at a nuclear reactor at Youngbyon without the presence of international inspectors,a move that is contrary to international agreements.B.The Khmers Rouges claimed to have captured the town of Mongkol Borei,in north-western Cambodia.As King Sihanouk prepared to leave for China to resume cancer treatment,he said he had lost hope of resolving the Cambodian conflict.C.Japan's main opposition party,the Liberal Democrats,said it would try to bring down the minority government of Tsutiomu Hata once the budget is passed by parliament in mid-July.D.The Philippines refused a demand by Indonesia to ban a conference in Manila on East Timor, provoking the worst dispute between the countries for several years.PART TWOQuestions8-12.Read this memorandum..Choose the lest sentence from the list A-I to fill each of the blanks..For each blank(8-12)mark one letter(A-I)on your Answer Sheet..De not mark any letter twice..One answer has teen given as an example.MEMORANDUMTo:Filma Williams,school of ArchitectureFrom:Ram S.Johnson,Physical Plant OperationsSubject:Air-conditioning Installation Costs for East Hall.Date:4.4.94As you requested in your memo of March15,we have studied the costs of installing air conditioning for the seven offices and two studio classrooms in Eest Hall......example....`..Office and Classroom installationEstimates were obtained from three contractors on the costs of covering the offices and classrooms......8......The work would take about three weeks.Because the central unit would be installed on the roof,some noise problems might occur during a four-or five-day period........9........Sheet metal work to build out lest in the classes could be done on weekends,and the overtime labour costs of about$1,500have been included in the estimates.Arrangements were not made to do the office space installation on weekends`.....10..... Additional InstallationBecause a larger installation,including a more powerful central unit,would be necessary to handle the halls and stairways,an additional$6,000would be required for the equipment........11........ If this additional work were delayed until a later time,a new central unit would be required along with changes in the pipe way........12........SummaryThe total job for the building would be about$35,000if done at one time.A two-stage installation would cost about$55,000.I can get official bids at your request.Example:AA As you suggested,we also sought information on the additional cost of airconditioning in the entrance halls and stairways.B All these three were in the$20,000to$25,000range.C This later installation would cost about$20,000.D However,class interruption should be minimal.E In the same way,each of these three would take at least one month.F Therefore,the total cost was this$6,000plus another$5,000.G Labour costs would be an additional S5,000,bringing the total cost of the addition to$11,000.H Each faculty member could expect to have workers in the office for about one day.I So faculty members can continue their office work as usual.PART THREEQuestions13-20..Read this letter alert explanation of business problems,and answer the questions that follow. Williams and Co.54Jermyn StreetLondon SW1Y6LXJuly,1993Manager of Export SalesHilton Motorcycles Ltd.Fenley WorksDear Sir or Madam:We received your letter dated2nd July,expressing your dissatisfaction with the present level of your sales in Nigeria.We shall try to explain as briefly as possible how it is that your competitors are doing so well so that you may see why it is that we are not.We shall also suggest ways of improving the present situation.Our difficulties may be summarized as follows:1.Your competitors pay for extensive advertising in newspapers and magazines that reach every corner of Nigeria.We receive no financial help for advertising and do not receive sufficient commission to pay for it ourselves.2.The company referred to in your letter sent a two-man team on a tour of six provinces in a specially equipped lorry containing the models they wished to publicize.Their agent had arranged displays in the towns they were due to visit and had announced them in the local press.With such backing from the manufacturer,high sales are inevitable!3.What sells well in Europe does not necessarily sell well elsewhere.Your competitors know this and plan accordingly.They give maximum publicity to three or four models that are sure to sell well here.We would suggest that you do the same and concentrate on the98cc Speedy,the250cc Hunter and the350cc Hawk.4.In spite of the excellent containership service between England and West Africa we are still having to wait for too long for orders to be shipped.Once they have placed an order,customers are impatient to receive it.Our present commission of10/00does not allow us to undertake sales tours in other regions.Nigeria covers an area of over350,000square miles and our present commission will not stand the expense of such trips.If you are prepared to increase our commissions,contribute to our travel expenses on the longer journeys and back us with advertising.We are convinced that we can do as well as your competitors.We look forward to your comments.Yours faithfully,Williams and Co.Questions13-16.For questions13-16,choose the correct title for each paragraph from the box below..For each paragraph(1-4)mark one letter(AG)on your Answer Sheet..Do not mark any letter twice.13.Paragraph1..............14.Paragraph2..............15.Paragraph3..............16.Paragraph4..............A Deliveries and commissionB A two-man teamC Proper models.D More advertisementsE Your competitors'successful methodsF Expenses for tripsG Sales promotionsQuestions17-2017.We are going to give a brief explanation..................18.Your competitors'advertisements often appear in popular publications19.Hear is our suggestion that you follow their example and.........20.If you give us more financial assistance,we believe.,-........-A.Why your competitors are doing better than us.B.that they wished to publicize.C.that we can catch up with your competitors.D.that you concentrate on three models.E.that are sure to sell well.F.which they would certainly visit.G.that reach every corner of Nigeria.PART FOURQuestions21-35.Read this text about a British business..Choose the best word to fill each gap..For each question(21-35)mark one letter(A,B,C or D)on your Answer Sheet. .One answer has been given as an example.Jack Cohen and his wife Tessa began their small grocery business on London's High Street in the early1950s.Since that......example.......the company,TESCO,has grown to become.the UK's leading food retailer with annual sales of6.4pounds billion and has......21......a new reputation for quality and service.Its384stores in England,Scotland and Wales......22..`.`.. more than nine million customers per week.In the34year old Colin Smith we can see TESCO's......23......on value plus quality and service.Upon......24......TESCO's management team in1987as trading director for fresh meats,he immediately focused......25......improving supply and distribution systems.He set up a supplier certification program with strict specifications for processing facilities and livestock quality,plus......26......quality checks at each TESCO distribution center and store. One of Smith's priorities has been mb program.TESCO could not obtain enough fresh lamb to.....28...,..deman4and was......29......to fill in with frozen product.Smith turned to Cryovac specialists who......30......with TESCO and its meat suppliers to......31......the Problem.The......32......was a new packaging system from Cryovac featuring a harder Cryovac Barrier Bag which dramatically......33......package damages.Vacuum packaged fresh lamb now arrives at TESCO stores in the best condition year-round and sales have......34......to more than than60million pounds......35......Example:A.periodB.timeC.year.D.dayAnswer:B21.A.had B.done C.made D.established22.A.sell B.serve C.meet D.hold23.A.emphasis B.idea D.import3nce24.A.becoming B.being C.entering D.joining25.A.on B.in C.at D.with26.A.nearby B.far C.further D.farther27.A.old B.improved C.impossible D able28.A.ask B.answer C.satisfy D.question29.A.tried B.forced C.led D.set30.A.cooperate B.link C.study D.sit31.A.attack B.answer C.ask D.demand32.A.next B.first C.result D.beginning33.A.prevented B.stopped C.reduced D.increased34.A.enriched B.reached C.arrived D.grown35.A.daily B.annually ually D.particularlyPART FIVESection AQuestions36-40.Read this letter to the editor of a magazine..In most of the lines(36-40)there is one extra word which does not fit in.One or two lines, however,are correct..If the line is correct,put a tick(√)in the space on your.4nswer Sheet..If there is an extra word in the line,write that word in the space on your Answer Sheet. Example:New Mexico's mineral industries make up for about one third of...forthe state's1.9billion general-fund income in fiscal year1991...√..LETTER TO THE EDITORSir-you say that New Mexico has"few natural resources".36.However,the mineral industry in New Mexico is one of the37.state's most strongest economic forces.In1991New Mexico38.ranked fourth one in the United States in production of natural gas.39.Ten combined value of those oil and gas production was S2.8billion dollars.40.New Mexico came through the recent recession in much better shape than most other states.PART FIVESection BQuestions4145.The following is an English translation of the description of a Japanese product..In each line there is one wrong word..For each numbered line(41-45)write the correct word in the space on your Answer Sheet. Example:In despite of the price we'll import this product......spite......The Sharp FO-9000works in three steps.First,you tell the machine41.the size of the photo to be sent out,and the FO-9000scans it onto their42.hard disk.Then,the fax sends the data though the phone lines43.to the fax in other office,Finally,the second fax recreates the image.44.The machine measures16inches height by18wide by17deep45.and weights88pounds.The price is high:$63,990a pair,since what use is only one?二.WRITINGPART ONEQuestion46The staff in your office decided to spend holidays together this year.While reading the new you are attracted by the advertisement of the Grand Palazzo Hotel in Italy.No one in your office has ever been to Italy.So you want your secratary to contact the hotel through telephone..Write a short message to Ms.Emily Malan,your secretary..Suggest the Visit to Italy..Give the hotel telephone number to her..Ask her to contact with that hotel..write30-40words on your Answer Sheet.PART TWOQuestion47You work for Global institute inc.,which produces softwares.You are responsible for Quality Management System.Study the following graph which shows the effort taken by your company and IBI Inc,your maincompetitor.In the graph,the Quality Management is divided into five parts..Use the information in the graph to write a short report(about100120wards)suggesting ways of improving the quality management of your company..Write on your Answer Sheet.附图三.LISTENINGPART ONEQuestions1-12.You will hear three face to face conversations..Write down one word or number in the numbered spaces on the forms below.Message One.Questions1-4Ordering ListTable No:3Name of Customer:Mr.Dishes:Drink2bottles of beer.Main Dishes:Chicken with red(3)......(4)...beef...stewardess No.10Service Time:6:30pmMessage Two.Questions5-8NEW ACCOUNT REGISTRATIONName:Lilian.(5)...Open Date:3rd,Feb..Account Type:(6)...accountDeposit Amount:(7)......Message Three.Questions9-12Immigration RegistrationFlight No:JH212Arrival Time:11:40Name:Helen RobbinsonPassport No:72931831Purpose of Visit:(9)......Temporary Staying Place:mainly with(10)...... Staying Period:about(11)...monthsLeaving Date:15th,(12)......PART TWOQuestions13-22Section OneQuestions13-17.You will hear five short pieces..For each piece decide what the speaker is talking about. .Write one letter(A-H)next to the number of the piece. .You will hear the five pieces twice.13.......14.......15.......16.......l7.......objectsA cataloguesB boxesC booksD greeting cardsE radio programmesF weatherG TV programmesH carsSection TwoQuestions18-22.You will hear another five short pieces..For each piece decide who is talking..Write one letter(AH)next to the number of the piece..You will hear the five pieces twice.18.........19.........20.........21.........22.........speakersA a librarianB a stewardessC a taxi-driverD a waitressE an investment counselorF a news broadcasterG an electricianH a pilotPART THREE.Questions23-30.You will hear a talk given by a senior economist of Germany.He talks about the German economicpolicy-M3and its real effect on German economy..You have to complete the sentences(23-30)by choosing the correct ending..Mark one letter(A,B or C).23.M3meansA limiting money supply.B Wide-ranged money supply.C exporting government bonds.24.The Bundesbank is going toA increase the money supply.B abandon the strong money supply.C raise the interest rates.25.Kiel institute of World Economics has found the evidence forA short-term fluctuation of demand for money following German unification.B long-run relationship between money supply growth and inflation.C stable long-run demand for money.26.Money supply growth will.A help increasing the government bonds.B increase the public debt.C help financing of government debt.27.Explanation of excessive money supply from the Bundesbank representatives is based onA the fact that monetary capital grew at a lower rate.B the shifts between money and money capital..C the expansion of credit which has been driving money supply growth.28.The speaker worries about the money supply becauseA it is used in productive capacity.B it is used mainly in machinery and equipment.C it is used in bousing constriction and consumption.29.Bank credit rising is mainly caused byA money supply.B public debt.C German domestic savers.30.Internal liabilities are increased in mainly byA big investment.B office consumption.C finance transfers to East Germany.BEC二级模拟试题5参考答案试题一.阅读部分PART ONE1.D2.A3.B4.D5.C6.C7.APART TWO8.B9.D10.H11.G12.CPART THREE13.D14.G15.C16.A17.A18.G19.D20.C PART FOUR21.D22.B23.A24.D25.A26.C27.B28.C29.B 30.A31.A32.C33.C34.D35.BPART FIVESection A36.most是多余,应删掉.37.one是多余,应删掉.38.those是多余,应删掉.39.dollars是多余,应删掉.40.没有多余的词.Section B41.their应改为its42.though应改为through43.other应改为another44.height应改为high45.weights应改为weighs二.写作部分PART ONEQuestion46(Sample for reference)To:EmilyAs on one in the office has been to Italy,it will be a good idea to visit it.We may stay in the Grand Palazzo Hotel and the telephone is809.775.3333.Please contact them to get further information.PART TWOQuestion47(Sample for reference)How to improve Quality Management System with limited capitals?That is the key to success.After careful study of IBI Inc'our main competitor,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management.As we know, softwares are developed quickly.Customers and venders know clearly what they need.Therefore, we should develop programmes based on information through Customer Service and Vender inspections.Another fact with our attention is that although IBI Inc.'s Plant productivity is not high,they can sell out their new,high-quality softwares quickly as they have a very good Quality Control System.Therefore,we should adjust the capitals.三.听力部分1.white2.23.wine4.well-cooked5.Kobak6.checking7.1,000pounds8.699.on holiday10.friends11.three12.March13.F14.H15.D16.G17.A18.C19.A20.E21.B22.F23.B24.A25.A26.C27.B28.C29.B30.CTape scriptPart One.Questions1-12Message One.Questions14.F1:Hello!Welcome to our restaurant.M1:Hello!I have booked a table for2people.F1:Are you Mr.White?M1:Yes,I am.F1:Then,come this way,please!M1:Thank you.Could you show us the menu?F1:Here you are,Sir.M1:Well,well,there are so many beautiful names,but I have no idea what they really are.Can you recommend something for us?F1:I suggest you should have today's special.M1:And what's that?F1:It's chicken with red wine,mushroom,onion and garlic.M1:it sounds delicious.Well,we don't like onion and garlic.Do you have beef?F1:Yes,sir.How do you like it?M1:Well-cooked.F1:Yes,sir.Would you like something to drink?M1:Just two bottles of beer.F1:Anything else?M1:No,thank you.Message Two.Questions5-8.M1:Good morning.May I help you?F1:Yes.I have just moved here from Liverpool.As you seem to be the closest bank I'd like to open an account here.M1:Welcome to account services in our bank.What type of account would you like to open?F1:Of course,a check account.Do you have a check account policy?Is there a minimum balance required?M1:Yes,you have to open your account with five hundred pounds or more;otherwise,we'll charge a monthly service fee of five pounds.Also,we pay interest on your check account.F1:How much interest do you pay?M1:Right now,it's six percent.And we use the average daily balance to calculate the interest you've earned and credit it automatically to your account.F1:Then I'd like to open this account with a deposit of one thousand pounds.My name is Lilian Kobak.M1:Could you spell it?F1:L-I-L-I-A-N,K-O-B-A-K.M1:Ok,Ms.Kobak,you'll receive the printed checks in ten days.First,you have to fill out these forms.Message Three.Questions9-12.M1:Welcome to Paris.May I see your passport?...Oh I see you've never been here before.F1:No,this is the first time I have been to Paris.M1:Er,what's the purpose of your visit?F1:I'm on holiday.M1:Where are you going?F1:I'm going from here to London,then to Edinburgh and then back to Paris.M1:Where are you going to stay?F1:Well,mainly with my friends.M1:And how long are you going to be here?F1:Well,about three months.M1:Er,what's the date of your return?F1:Could you make it the15th of March?M1:Ok!F1:Thanks a lot.Part Two.Questions13-22.Section One.Questions13-17.Question ThirteenIt is said in the newspaper that the temperature will be in the mid-eighties Fahrenheit in the east today.No rain is expected,and the forecast says the temperature won't go below seventy-five for the next week or so.Question FourteenIt uses lighter material in the body and frame.It adopts a new kind of carburetor which cuts down on petrol consumption.That will save your money.The steering and brakes are powerful.You can take a test drive and see how it runs.Question FifteenThis looks funny,but I don't know if it has the same sense of humour as me.Thissecond one is pretty,but it doesn't have any of my personality or taste in it.Oh,I like this one.The design is attractive and the message is warm and friendly.Question SixteenI started with some game shows this morning.I answered almost all the questionscorrectly.At11:301switched to the cable channel and the film was so boring that I changed to Channel5.That's Animal World.But I was so tired that I fell asleep.Question SeventeenThere was a big box like piece of furniture with lots of long drawers that had cards inside.Each card represents a different book.These cards are all arranged in alphabetical order.If you know the name of the book,the name of the author,or the subject,you'll be able to find the book you need.Section Two.Questions18-22.Question EighteenI've been driving for about six years now.It's a good job.I meet different,interesting people.Most months the business is good.My office is the wheels instead of in high buildings.I like my job very much.Question NineteenHave you any identification which shows your address.I need to see something that verifies that you are a resident of our country.And please fill out this card.In a week,you'll receive a new library card.Question TwentyIf you put your money in long-term bonds or securities,you know what the interest is going to be. It's usually a safe way to invest.If you invest in the stock market,you may make a big profit when the price goes up.But none of us really knows what's going to.happen in the market.Question Twenty-oneWelcome to Flight721.We'll depart for Paris and will arrive at2:32pm.local time.We'll be flying at an altitude of thirty-five thousand feet,so please fasten your seat belts.Our stewardesses will come around to help you.Question Twenty-twoAfter four days of talks in Tokyo,American and Japanese negotiators have agreed on a proposal for balanced trade in modern technology products.Only after the approvals of the Japanese and American governments will the proposal take effect.Part Three.Questions23-30.As German broad money supply(M3)now seems set to exceed its target for the third year in a row,pressure on the Bundesbank is growing to ignore what Bundesbank president,Mr.Hans Tieteyer,calls an"important intermediate indicator".The Bundesbank itself has been strengthening the hand of critics of monetary targeting by lowering interest rates sharply despite very strong money supply growth in the past six months.Abandoning M3now as a signpost for monetary policy would be a grave mistake for at least two reasons.First,there is on convincing evidence so far that the long-run relationship betweenmoney supply growth and inflation has ceased to exist.Publicly available independent studies, such as those from the Kiel institute of World Economics,have found some evidence for a short-term disturbance in the demand for money in the wake of German unification.But they have failed to reject the hypothesis that the long-run demand for money has remained stable.Second,excessive money supply growth has reflected the partial monetary financing of government debt,which,if continued,could threaten the purchasing power of the D-Mark.In recent months Bundesbank representatives and other observers have attempted to explain the rampant growth of money supply on the basis of portfolio shifts between money and"monetary capital"which means the longer-term liabilities of the credit institutions.It is excluded from M3.In reality,however,expansion of credit has been driving money supply growth.At the end of 1993,total bank credit amounted to about DM3,800bn,M3money to DMI,900bn,and monetary capital to roughly DMZ,100bn.With bank credit rising at an annual rate of10.3per cent between the end of1991and the end of1993,monetary capital would have to grow substantially above this rate to neutralize the effects of credit growth on M3.In fact,monetary capital grew at an annual average rate of only7.7pre cent,so the annual rise of M3during this period was8.7per cent.If the expansion of bank lending had been used to finance investment in future productive capacity,there would have been little reason to worry.However,between the second half of1990and the second half of1993,real investment in machinery and equipment in united Germany declined by about4per cent.This suggests that most of the credit was used for housing construction and consumption.An important source of the demand for bank credit was the public sector.Between the end of 1989and mid-1993,public debt rose by52per cent.By-the end of1994,the rise will be more than115percent.The lion's share of this increase was incurred to finance transfers to eastGermany.Since the appetite of German domestic savers for government bonds was not sufficient to absorb the`new debt,the government exported part of it by selling bonds abroad,and allowed the monetization of another part.。

BEC商务英语（中级）口语模拟试卷4(题后含答案及解析)题型有：1. INTERVIEW 2. MINI PRESENTATIONS 3. DISCUSSIONSECTION 1 INTERVIEW (ABOUT 3 MIN)1．In this part the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.正确答案：A. B: How do you do?I: How do you do? Sit down, please. A, would you give me some information about your education?A: I graduated from Beijing Foreign Studies University in 1997. My major was English. By the time of the graduation, I was awarded the Bachelor of Arts.I: B, how do you think global warming can be prevented?B: Well, I’m no expert on this, but I’ve heard quite a lot of such discussion from TV and other people’s talk. I think it was mainly caused by the waste gases exhausted from chemical factories and vehicles. It’s said the ice caps of the north and south poles will be melted and the sea level will be raised. As a result, some cities will disappear.I: What’s your opinion about it, A?A: Well, there’s no easy solution. As for as I know, global warming is caused by green-house effect which results from too much carbon dioxide in the air. I think the government should take measures to limit the number of cars and make efforts to develop public transportation system. Besides, we should try to replace fossil fuel with new, cleaner energy resources.SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas.2．In this part of the test you are asked to give a short talk on a business topic.You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.A. WHAT IS IMPORTANT WHEN...? MAINTAINING CUSTOMER INTEREST IN A COMPANY’S PRODUCTS —QUALITY GOODS AND AFTER-SALES SERVICE —FEEDBACKB. WHAT IS IMPORTANT WHEN...? CONSIDERING TRANSPORT MANAGEMENT —TIMING —COSTC. WHAT IS IMPORTANT WHEN...? HA VING A SUCCESSFUL INTERVIEW —CONFIDENCE —ABILITY正确答案：Interlocutor:—I’m going to give each of you a choice of 3 topics. I’d like you to choose one of the topics and give a short presentation on it for about a minute. You will have about a minute to prepare for this and you can make notes if you wish while you prepare. After you have finished your talk, your partner will askyou a question.—All right? Here are your topics.[Interlocutor hands each candidate a different topic card, and some paper and a pencil for notes]Interlocutor:—Choose one of the topics to talk about. You can make notes.[1 minute’s preparation time. Both candidates pre pare their talks at the same time, separately.]—All right now. Candidate Two, which topic have you chosen, A, B or C? Would you like to talk about what you think is important when maintaining customer interest?[Candidate Two talks]As is known to all, it is important for a company to maintain customer interest in their products. I think a company should try every possible way to retain its current customers. First, it should always make sure that it provides its customers with quality goods and after-sales service. Second, it should lay enough emphasis on the feedback from its current customers and take prompt action to take care of their needs and demands. Third, if possible, it may provide some incentives to its old customers. All in all, a company should try its utmost to keep its current customers satisfied with its products and services, and at the same time it should stay ahead of the market.Interlocutor:—Thank you. Now, Candidate One, please ask Candidate Two your question about his/her talk.[Candidate One asks question.]Apart from all those, should a company design strategies to attract new customers and create transactions with them, to expand their customer base, so to speak?Candidate Two: A good question. Yes, we should at tract new customers as well as old customers.Interlocutor:—Thank you. All right. Now, Candidate One, which topic have you chosen, A, B or C? Would you like to talk about what you think is important when considering transport management?[Candidate One talks]Any distribution of products from producers to wholesales or from wholesalers to retailers requires transportation. The cost of transporting some products can exceed the cost of producing them. An efficient form of transportation can result in higher costs and lower profits for the firm. For each form of transportation, firms should estimate timing, cost, and availability.This assessment allows the firm to choose an optimal method of transportation. The most common forms of transportation used to distribute are truck, rail, air, water, pipeline.Interlocutor:—Thank you. Thank you. Now, Candidate Two, please ask Candidate One your question about his/her talk.[Candidate Two asks question.]In terms of timing, cost and availability, which do you thin the most important is?Candidate One: Well. That depends. For example, if something urgent must be delivered on time, you have to disregard cost and availability.Interlocutor:—Thank you[Materials are collected.]SECTION 3 DISCUSSION (ABOUT 5 MIN)In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic.3．In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an ex ample of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.For two candidates Company VisitorsA group ofbusiness people from a foreign trade delegation are visiting your company next month.You have been asked to help prepare a programme of activities for the visitors.Discuss the situation together, and decide:—what kinds of activities would be suitable for the visitors.—how to entertain the visitors outside working hours.For three candidates Company VisitorsA group of business people from a foreign trade delegation are visiting your company next month.You have been asked to help prepare a programme of activities for the visitors.Discuss the situation together, and decide:—what kinds of activities would be suitable for the visitors.—how to entertain the visitors outside working hours.—which company personnel the visitors should meet.正确答案：Interlocutor:—Now this part of the test you are going to discuss together.[Interlocutor points to the card showing the task while giving the instructions below.]Interlocutor:—You have 30 seconds to read the task carefully, and then 3 minutes to discuss and decide about it together. You should give reasons for your decisions and opinions. You don’t need to write any thing. Is that clear?[Interlocutor places the card in front of the candidates.]Interlocutor:—I’m just going to listen and then ask you to stop after 3 minutes. Please speak so that we can hear you.[Candidates have about 3 minutes to complete the task.]A: You know, ABC & Co. Ltd will have some people to visit our company next month.B: Yes, they’re going to arrive in Beijing on next Tuesday. 10 people altogether. 7 days.A: That’s right. They will decide whether to invest in our company after they finish the visit. So we should give them a good impression. Which hotel do you think we choose for them?B: How about Red Buds? You see, it’s in the down town area, close to the business center, and what’s more, easily accessible to highways.A: Yech. Sounds a good idea.B: What about entertainment?A: Er, let me see. On the first night of their arrival, we give a dinner for them. And we show them a round the company in the next five days. During the last two days, we take them to visit some places of interest. Such as, the Summer Palace, the Great Wall.B: I think it’s better to give each of delegates a gift. And we can give them some china.A: Yes, not bad.[Materials are collected.][The interlocutor asks one or more questions as appropriate, to extend the discussion.]Do you think what the most important thing is to persuade them to invest in your company? What’s your opinion, A?A: Well. Our company is well organised and running well. In addition, we have a long relationship with them. So I think we can make it. How about you, B?B: Yes see, the profits of our company is going up and the stock of our company is also rocketing. It’s a good deal for them.。

BEC中级考试模拟试题及答案4WRITINGPART ONEThe staff in your office decided to spend holidays together this year. Whil e reading the new you are attracted by the advertisement of the Grand Palazzo H otel in Italy. No one in your office has ever been to Italy. So you want your s ecratary to contact the hotel through telephone.. Write a short message to Ms. Emily Malan ,your secretary.. Suggest the Visit to Italy.. Give the hotel telephone number to her.. Ask her to contact with that hotel.. write 30-40 words on your Answer Sheet.PART TWOYou work for Global institute inc. , which produces softwares. You are resp onsible for Quality Management System.Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.. Use the information in the graph to write a short report (about 100 120 w ards) suggesting ways of improving the quality management of your company.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONETo : EmilyAs on one in the office has been to Italy, it will be a good idea to visit it. We may stay in the Grand Palazzo Hotel and the telephone is 809. 775. 3333. Please contact them to get further information.PART TWOHow to improve Quality Management System with limited capitals? That is the key tosuccess. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vita l to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programm es based on information through Customer Service and Vender inspections. Anothe r fact with our attention is that although IBI Inc.’s Plant productivity is no t high, they can sell out their new, high-quality softwares quickly as they hav e a very good Quality Control System. Therefore, we should adjust the capitals.。

商务英语考试（BEC）中级模拟试题及答案商务英语考试(BEC)中级模拟试题及答案一.READINGPART ONEQuestions 1-7. Read these sentences and the share prices below.. Which stock market does each sentence(1-7) describe?. For each sentence mark one letter (A ,B ,C or D) on your Answer Sheet.Example:the index went up more than one thousand.Answer:A1. the share prices were influenced by the improvement of the two countries'relations.2. Over the week ,turnover rose by T $ 5. 83bn.3. Many people went to buy capitalization stocks.4. In the beginning many foreign shareholders buy blue chips at high prices.5. Price was lower after shareholders sold stocks in industrials to make profit.6. On Thursday price dropped and then rose again.7. the falling of composite index rose by 1. 3 per cent on the week.A. Bangkok rose 2 per cent on the day and 3.4 per cent over the week as buyers moved in to large market capitalization stocks. The SET index rose 27.55 to 1,383.57 in turnover of Bt 8.5 bn, down from Thursday's Bt 10bn.B. Taipei was pulled lower by late profit-taking in industrialsafter Thursday's rebound ,and the weighted index fell 45.59 to 5,806.77, or 1.7 per cent, over the week. Turnover rose to T $41.51 bn from T $ 35. 78bn.C. Manila opened strongly on foreign buying of blue chips but dipped at the close as profits were taken. The composite index fell 10.07 to 2 ,907. 00 , 1.3 per cent higher on the weekD. Hong Kong finished a mixed day slightly lower ,sapped by profit-taking on confirmation of US renewal of China's MFN trade status and concerns over the lower domestic property market. The Hang Seng index fell 11.58 to close at 9,470.13, 1.7 per cent lower on the week.PART TWOQuestions 8-12. Read this letter to the editor of The Economist.. Choose the best sentence from the list A-I to fill each of the blanks.. For each blank (8-12) mark one letter (A-I) on your Answer Sheet.. Do not mar4 any letter twice.. One answer has been given as an example.Sir-You state on February 13th that New Mexico has "few natural resources ",... ...example... In 1991 New Mexico ranked fourth in the United States in production of natural gas , seventh in oil and tenth in non-fuel minerals ...8...Non-fuel minerals contributed about $ 1 billion and coal $ 509 million.Taxes from production of fuels and minerals, and lease payments on state lands have been set aside by legislative acts to endow two permanent funds worth about $ 5. 65 billion, ... 9 ... In addition, during fiscal year 1991 , payments to New Mexicofrom taxes on federal lands were S 108 million ,all earmarked for public education.... 10 ... About $566 million came from taxes and permanent-fund earnings attributable to oil and gas production. ...11 ... Tourism is an important industry in New Mexico, yet its economic impact on the public sector is dwarfed by that of mineral production.New Mexico came through the recent recession in much better shape than most other states. It does not have a deficit. ...12...States that rely primarily on a sales tax or on an income tax have big problems during economic downturns. Income growth per head in New Mexico averaged 6. 1/00 in the year to October 1992-one of the fastest growth rates in the United States.Charles ChapinExample :CA. It has a broadly based tax structure an important point.B. In 1992 it produced more oil than Colorado and Kansas combined.C. However, the extractive mineral industry in New Mexico is one of the state's strongest economic forces.D. During fiscal year 1992 New Mexico raised permanent funds worth about $6.1 billion.E. the combined value of oil and gas production was $ 2. 8 billion.F. Some 16, 000 employees work in the extractive industries and their wages are among the highest of any major industry.G. the $39 million earned by these funds in 1991 was used to finance education and other public services.H. Only S 25 million came from agricultural taxes.I. New Mexico's extractive mineral industries contribute about a third of the state's $ 1. 9 billion general-fund income in fiscal year 1991.PART THREEQuestions 13-20. Read this letter about Compensation Trade ,and answer the following questions.Ministry of Foreign Trade 19th January , 1 993Xi Changan StreetBeijing , ChinaDear Sirs,This letter is in regard to the window glass business between our firm and the China National Light industrial Products Import & Export Corporation, Daren Branch and the Daren Window Glass Factory.1. Our two sides sincerely worked in the past and the window glass business has already been done successfully. However, the quantity of products doesn't meet our requirements. This company wants to develop the trade and business further in this line. We now expect to begin working with all the other branches and window glass factories on the same basis ,i. e. compensation trade.2. For the U. S. A. market, we require very large quantities of small cut sizes. Therefore, we are asking your prompt assistance to help us out in expanding glass-cutting business. We would highly appreciate it if you take this matter into consideration. We are certain that ,with your prompt cooperation, our purchases of Chinese window glass for sale in the U. S. A. market will very quickly increase to a large and substantial volume. With the establishment of diplomatic relations between our two countries ,the time is now right for a very quick and large increasein trade between us.3. For your information, we are doing everything possible to cooperate in achieving our mutual goal of making the window glass business a very large one. We have offered to purchase various equipment for your Dairen factory which will increase its products, improve quality and raise its efficiency. We have offered to accept payment for this machinery in the form of buy-back of glass. We have also cooperated with the factory in making suggestions for better efficient packing and containerization. The factory has been very cooperative and receptive to our ideas. As we want to begin our business with the other branches too ,we plan to offer the same suggestions and proposals to purchase machinery for them.4. From this letter, you can see that we are very sincere in our desire for a long-term relationship between our two countries and our firm and the various branches of the China National Light industrial Products Import and Export Corporation, Window Glass Departments .During our next visit to China, we will discuss the appointment of our firm as the exclusive agent for Chinese Window Glass in the U. S. A. market. Since we have discussed this question in the past ,we expect that the official appointment of our firm as the exclusive agent will be made during our next trip.Thank you for your prompt attention to the above. Best regards.Sincerely yours ,Norman GoldsteinAssociates , INCQuestions 13-16. For questions 13-16 ,choose the correct title for eachparagraph from the box below.. For each paragraph(1-4) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.13. Paragraph 1...14. Paragraph 2...15. Paragraph 3...16. Paragraph 4...A Our hope for a long-term relationshipB Our successful cooperation in the pastC the diplomatic relations between our two countriesD Our wish to increase the quantity of productsE Our need of help in glass-cuttingF Our goal to make the window glass business largeG Improvement of equipment in Chinese factoriesQuestions l7-20. Using the information in the test ,complete each sentence 17-20 ,with a phrase from the list below (A-G).. For each sentence(17-20) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.17. When we visit your country again next time ,we hope you'11...18. On the basis of compensation trade ,we are going to...19. In order to enlarge our window glass business, we're doing our best to...20. To other branches that have business with us, we'll...A take this problem into consideration.B develop and expand the trade and business further.C make our company the sole agent in China.D offer to buy equipment for them.E accept payment for this equipment.F start cooperation with other branches and factories.G cooperate with you and realize our common dream.PART FOURQuestions 21-35. Read this advertisement a hat Fidelily Emerging Markets.. Choose the best word to fil1 each gap.. For each question (21 -35) mark one letter (A ,B,C or D) on your Answer Sheet.. One answer has been given as an example.the dynamic developing economies of the world are ripe with potential. Not only have they ...example...extraordinary levels of ...21 ..., but we believe this looks set continue , backed by ...22 ...inflows of foreign investment. Fidelity Emerging Mark, Fund is ...23...to help you capitalize on this promising outlook.the ...24...to real success in Emerging Markets is research and resources, of Fidelity's foremost ... 25 ... As the world's largest ...26 ... investment management organization , we can draw upona (n) ...27... network of offices covering developing economies across Asia ,Latin America and Europe.This local presence means we can ... 28... a hands-on approach ,searching out a capitalizing on investment...29...as soon as they come to light. As a result, Fidelity I become one of the world's ... 30... names in emerging stockmarkets : where we ...31... manage 5pounds billion ?So act now to ...32... out more about the Fidelity Emerging Markets Fund ---and get the potential of these dynamic markets teamed with the strength of the Fidelity organization. For more ...33 ... , call us , free of ...34 ..., from any of the countriesbelow. If you... 35... elsewhere ,please use the UK number or post or fax the coupon.Example:A. deniedB. climbedC. demonstratedD. mentionedAnswer: C21. A. growth B. decrease C. height D. diminish22. A. slow B. increasing C. reducing D. fast23. A. thought B. designed C. considered D. supposed24. A. road B. method C. reason D. key25. A. words B. slogans C. ways D. strengths26. A. independent B. wealthy C. prosperous D. national27. A. intensive B. thick C. narrow D. extensive28. A. move B. apply C. reply D. demand29. A. situations B. disadvantages C. opportunities D. conditions30. A. few B. many C. honourable D. leading31. A. currently B. formerly C. recently D. likely32. A. look B. discover C. find D. learn33. A. news B. data C. information D. knowledge34. A. money B. pay C. fee D. charge35. A. live B. wait C. talk D. sleepPART FIVESection AQuestions 36-40. Read this text about car sales in the world.. In most of the lines (36 -40) there is one extra word which does not fit in. One or two lines, however, are Correct.. If the Line is correct, put a tick (√ ) in the space on your Answer Sheet.. If there is an extra word in the line, write that word in thespace on your Answer Sheet.Example :While new car sales in Japan are predicted to rise up by...up...5 per cent next year, 1990's record of 5.1 million won't be exceeded...√...WORLD NEW CAR SALES36. New car sales fell down last year to a six-year low, but demand37. is forecast to begin a sustained period of growth in 1994 and38. rose to record levels through out the second half years of the 1990s39. the short-term recovery is being driven chiefly by a strong rise in the demand40. in North America ,where new car sales are forecast to increaseby 11 percent to 10. 46 million this year ,as well by the continuingexpansion of demand in the Asia-Pacific region. PART FIVE Section BQuestions 41-45.. the following is a business contract.. In each line there is one wrong word.. For each numbered line (41 - 45) write the correct word in the space on your Answer Sheet.Example :We have to hold you responsibility for the loss we've been made to sustain...responsible...This serves to authorize the Chairman of the F. T. Arbitration Commission to41. appoint an arbitrator on behave of this corporation to settle the dispute42. existed between the plaintiff and the defendant ,concerning the defendant's.43. failure to meet their oblige under contracts concluded for the supply of44. 8,000 metric tons of Aluminium ingots. Should the defendant failing to45. appoint an arbitrator with in the time specific by the F. T. Arbitration .Commission ,this corporation would have an arbitrator appointed forthe defendant.二. WRITINGPART ONEQuestion 46You work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation's manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOQuestion 47You work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.三.LISTENINGPART ONEQuestions 1-12. You will hear three telephone conversations.. Write down one word or number in the numbered spaces on the forms below.Message One. Questions 1-4MESSAGEVisiting City: BarcelonaMain Features:1. the Old City: old buildings2. (1) ... beautiful, magnificent3. several (2)...restaurants food is cheap(3) ...4. Staying Hotel (4) ...Message Two Questions 5-8Hiring RegistrationDate : 5th Jan. Time : 10:30Name of the customer : Kate (5)...Contact No : (6)...Service Details :l. An appartment near (7)...street ,with air-conditioner and heating system .2. Rent :on more than (8)...a month ,including water and gas3. Renting Period: about 1.5 years from February Message Three. Questions 9- 12Telephone MessageDate : 1st April Time : 9:45Item : buying (9)...Purpose : 10 for meeting room, (10) ...for the officeTotal money: (11)...Deadline for purchasing : before ( 12)...,AprilPART TWOQuestions 13-22Section OneQuestions 13-17. You will hear five short pieces.. For each piece decide where the speaker is.. Write one letter (A-H) next to the number of the piece.. You will hear the five pieces twice.13...14...15...16...17...placesA on the planeB at the bankC at the airportD at the officeE at the theatreF at the hotelG at the customsH on the busSection TwoQuestions 18- 22. You wt71 hear another five short pieces.. For each piece decide what the speaker is going to do next.. Write one letter (A-H) next to the number of the piece.. You will hear the five pieces twice.18...19...20...21...22...Next actionsA to stop smokingB to fall into sleepC to leave a companyD to mail a parcelE to go shoppingF to go to the beachG to resign from the officeH to find a motelPART THREEQuestions 23-30. you will hear a report presented by a journalist from T okyo. He talks about the difficult situations met by Japanese chemical groups. He gives some important figures of four biggest chemical groups in Japan.. you have to complete the sentences (23-30) by choosingthe correct answer.. Mark one letter (A ,B or C).23. the crisis met by Japanese chemical groups is caused by, one of the reasons.A over capacityB high pricesC high cost24. the productions manufactured by Asahi Chemical, Japan's largest poly tyrene manufacturer take up of the market.A 12%B 25%C 26.625.________ is Japan's biggest plastics group.A Mitsubishi KaseiB Mitsubishi petrochemicalC Mitsui Petrochemical industries26. On Oct. 1st, Mitsubishi Petrochemical is going to merge with.A Kawasaki plantB Mitsui petrochemicalC Mitsubishi Kasei27. the dividend of remains the same as in last year.A Mitsubishi PetrochemicalB Mitsui petrochemical industries and Shin-EtsuC Sumitomo Chemical28. chemical group is not explained in detail in this report.A Shin-EtsuB Mitsubishi KaseiC Mitsui petrochemical29. chemical group has the highest per share according tothe report.A Mitsubishi PetrochemicalB Shin-EtsuC Mitsui Petrochemical Industries30. is going to open a new plant.A Shin-EtsuB Mitsui PetrochemicalC Mitsubishi Petrochemical商务英语BEC中级模拟试题(附参考答案)一. 阅读部分PART ONE1. D2. B3. A4. C5. B6. B7. CPART TWO8. E 9. G 10. I 11. F 12. APART THREE13. D 14. E 15. G 16. A 17. C 18. F 19. G 20. DPART FOUR21. A 22. B 23.D 24. D 25. D 26.A 27.D 28. B 29.C30. D 31. A 32.C 33. C 34. D 35.APART FIVESection A36. down是多余,应删掉.37. 没有多余的词38. years是多余,应删掉.39. the 是多余,应删掉.40. 没有多余的词.Section BF1 : When do you want them?M1 : Before the 10th of April. By the way ,I want to look at the sample beforehand.F1 : OK! I will select some samples for you.M1 : Thank you. Bye.F1 : Bye-bye , Mr. Wilson. Part Two. Questions 13-22.Section One. Questions 13-17.Question ThirteenA couple called today and they said they couldn't arrive tonight.You're lucky to find this vacancy. This is a busy time of the year. Please fill out this registration card and be sure to list your car's license number.Question FourteenA massive 700,000-tonne-a-year ethylene complex owned by Maruzen ,Mitsui Petrochemical and Sumitomo Chemical comes on stream later this year and Mitsubishi Petrochemical is also commissioning a new 300,000-tonne-a -year plant this year.下载全文。

商务英语中级试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确的答案。

A. 会议将在下午3点开始。

B. 会议将在下午4点开始。

C. 会议将在下午5点开始。

D. 会议将在下午6点开始。

[答案：B]2. 根据所听对话，选择正确的答案。

A. 客户对产品非常满意。

B. 客户对产品有些不满。

C. 客户对产品非常不满。

D. 客户对产品没有意见。

[答案：A]3. 根据所听对话，选择正确的答案。

A. 订单将在下周一发货。

B. 订单将在下周二发货。

C. 订单将在下周三发货。

D. 订单将在下周四发货。

[答案：C]二、阅读理解（共30分）1. 阅读以下商务邮件，并回答问题。

Dear Mr. Smith,We are pleased to inform you that your order has been processed and will be shipped out within the next 48 hours. Please find the attached invoice for your records.Best regards,John Doe问题：订单将在多长时间内发货？A. 24小时内B. 48小时内C. 72小时内D. 96小时内[答案：B]2. 阅读以下商务邮件，并回答问题。

Dear Ms. Johnson,Thank you for your inquiry regarding our new product line. We will provide you with a detailed product catalog and a price list next week.Looking forward to your response.Best regards,Jane Smith问题：客户将何时收到产品目录和价格表？A. 本周B. 下周C. 两周后D. 一个月后[答案：B]三、完形填空（共20分）阅读下面的商务文章，从所给选项中选择最合适的一项填入空白处。

商务英语BEC中级模拟试题(附参考答案)(4)Yours faithfully ,Williams and Co.Questions 13-16. For questions 13 -16 ,choose the correct title for each paragraph from the box below. . For each paragraph (1-4) mark one letter (AG) on your Answer Sheet.. Do not mark any letter twice.13. Paragraph 1...14. Paragraph 2...15. Paragraph 3...16. Paragraph 4...A Deliveries and commissionB A two-man teamC Proper models.D More advertisementsE Your competitors' successful methodsF Expenses for tripsG Sales promotionsQuestions 17-2017. We are going to give a brief explanation...18. Your competitors' advertisements often appear in popular publications19. Hear is our suggestion that you follow their example and...20. If you give us more financial assistance, we believe...A. Why your competitors are doing better than us.B. that they wished to publicize.C. that we can catch up with your competitors.D. that you concentrate on three models.E. that are sure to sell well.F. which they would certainly visit.G. that reach every corner of Nigeria.PART FOURQuestions 21-35. Read this text about a British business.. Choose the best word to fill each gap.. For each question (21-35) mark one letter (A ,B ,C or D) on your Answer Sheet. . One answer has been given as an example.Jack Cohen and his wife Tessa began their small grocery business on London's High Street in the early 1950s. Since that...example...the company , TESCO , has grown to become .the UK's leading food retailer with annual sales of 6.4pounds billion and has ...21...a new reputation for quality and service. Its 384 stores in England, Scotland and Wales...22...more than nine million customers per week.In the 34 year old Colin Smith we can see TESCO's ...23...on value plus quality and service. Upon...24...TESCO's management team in 1987 as trading director for freshmeats ,he immediately focused ...25...improving supply and distribution systems. He set up a supplier certification program with strict specifications for processing facilities and livestock quality, plus...26...quality checks at each TESCO distribution center and store.One of Smith's priorities has been mb program. TESCO could not obtain enough fresh lamb to...28...deman4 and was ...29...to fill in with frozen product. Smith turned to Cryovac specialists who...30...with TESCO and its meat suppliers to ...31...the Problem.the ...32...was a new packaging system from Cryovac featuring a harder Cryovac Barrier Bag which dramatically...33...package damages. Vacuum packaged fresh lamb now arrives at TESCO stores in the best condition year-round and sales have...34...to more than than 60 million pounds ...35...Example:A. periodB. timeC. year .D. dayAnswer: B21. A. had B. done C. made D. established22. A. sell B. serve C. meet D. hold23. A. emphasis B. idea C. name D. import3nce24. A. becoming B. being C. entering D. joining25. A. on B. in C. at D. with26. A. nearby B. far C. further D. farther27. A. old B. improved C. impossible D able28. A. ask B. answer C. satisfy D. question29. A. tried B. forced C. led D. set30. A. cooperate B. link C. study D. sit31. A. attack B. answer C. ask D. demand32. A. next B. first C. result D. beginning33. A. prevented B. stopped C. reduced D. increased34. A. enriched B. reached C. arrived D. grown35. A. daily B. annually C. usually D. particularly【。

PART FIVESection BQuestions 41-45.. the following is a business contract.. In each line there is one wrong word.. For each numbered line (41 - 45) write the correct word in the space on your Answer Sheet.Example :We have to hold you responsibility for the loss we've been made to sustain...responsible...This serves to authorize the Chairman of the F. T. Arbitration Commission to41. appoint an arbitrator on behave of this corporation to settle the dispute42. existed between the plaintiff and the defendant ,concerning the defendant's.43. failure to meet their oblige under contracts concluded for the supply of44. 8,000 metric tons of Aluminium ingots. Should the defendant failing to45. appoint an arbitrator with in the time specific by the F. T. Arbitration .Commission ,this corporation would have an arbitrator appointed forthe defendant.二. WRITINGPART ONEQuestion 46You work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation's manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOQuestion 47You work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.答案PART ONE .Question 46(Sample for reference)Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators in the newspapers? It is urgent.PART TWOQuestion 47(Sample for reference)Near the end of 1994, people suddenly become "rich'', buying a lot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This it is our turn to be concerned about this kind of consumer confidence.。

剑桥商务英语中级BEC中级考试模拟题4ReadingPART ONEQuestions 1-7Look at the sentences below and the book reviews on the opposite page.Which book does each sentence 1-7 refer to?For each sentence, mark one letter A,B,C or D on your Answer Sheet.You will need to use some of these sentences more than once.1 It describes activities which have become increasingly popular.2 It gives important information as briefly as possible.3 It deals with an area that has received little attention previously.4 It describes methods that can help with team-building.5 It is suitable to people with varying degrees of commercial experience.6 It was previously published with a different title.7 It is written for people from different types ofprofessional background.AThe Trainer's PocketbookFormerly known as The Instructor k Pocketbook, the eighth edition of this short guide covers 'all the essentials of training', from creating the right learning environment to the use of audio-visual equipment. This 78-page book concentrates on presenting the key facts in summary form.BThe Handbook of Health and SafetyThis is a comprehensive guide intended for managers, union safer), representatives and anyone teaching for Occupational Health & Safety examinations. Apart from the usual subjects of legal obligations and risk prevention, it focuses on a relatively neglected issue, that of healthconcerns about computer use--particularly those associated with keyboard~OIK.CWriting Effective AdvertisementsThis guide has been put together by best-selling author John Newton and looks at the reasons why some advertisements are moresuccessful than others. Ideal both for someone starting up in business and for the established business person, it contains useful information on advertisement layout and content.DUsing Management GamesThis second edition, which reflects the growing trend to use management games as training tools, acts as a guide to exercises designed to increase group effectiveness. The writer explains the ways in which exercises, for example puzzles and communication games, can be used to improve group co-operation.PART TWOQuestions 8-12Read the text below about how companies can make their employees what to stay.Choose the best sentence from the list on the opposite page to fill each of the gaps.For gap 8-12, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once.The difficulty of holding onto good, experienced staff has always been a major issue with the majority of companies. High staff turnover can result in many problems. …example…Most companies hope to recruit the right type of person in the first place. However, too much emphasis on qualifications and not enough on personality often leads to a company attracting the right standard, but not the right kind of person. 8 They can also be used to identify existing staff who are suitable but who, initially may not have been considered.It is important for companies to understand why employees move on to another employer. 9 They can be the key to identifying any problem areas that might exist within an organization. It is essential therefore that employees who are about to disappear are interviewed before they depart, in order to discover why they are leaving.Analysis of these interviews has shown that a lack of appreciation is one of the main factors causing employees to look elsewhere for work. Managers should provide regular feedback to their staff. 10 If this is not done, employeeswill think their efforts are not appreciated.Communications within the organization are another consideration. 11 This can be avoided through regular departmental and inter-departmental meetings, which are extremely valuable as a means of passing on information throughout the company and keeping employees up to date with recent developments. They also serve to provide the opportunityfor employees to express their opinions.Paying staff according to how they perform is another way of recognizing employees’ efforts. If the company be nefits froman employee’s extra effort, it is only reasonable that the employees should also receive some financial benefit. It is however important to avoid offering some member of staff the opportunity to improve their pay while excluding others. 12In cases where such difficulties might exist, a planned career progression for an individual staff member means that the person knows exactly what to expect from the job and what is required from them.A．For example, when good work has been done it must be praised. B．This can easily happen, since it is not always possible to introduce productivity measurements into every, employee's work.C．In particular, employers are recognizing that these requirements will change as time goes by.D．Selection tests can be used to indicate a candidate's suitability for the job they are applying for.E．If these are poor, employees will feel left out. F．The reasons for staff resigning and the benefits offered by their new employersmust be recorded.G．One of the most serious of these is the cost of continually having to find and train replacements.PART THREEQuestions 13-18Read the following article on recruiting and managing staff and the questions on the opposite page.For question 13-18, mark one letter (A,B,C or D) on your AnswerSheet for the answer you choose.As a manager in the service industry sector. I've looked at hundreds of CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full of little pointers towards individuals' personalities and suitability for the job. The first thing I always look at is an applicant's employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells star ringing. Rather than an irregular route from job to job. What I hope to see is stable career progression. What does their career path look like-is it all steps forward, or are there a tot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable.I never rely on CVs alone. We get applicants to fill in one of our own application forms. We ask why they’ve applied, what their aspirations and personal goals are. and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. The application form also enables us to test ho, much people haveactually been progressing in their careers, because we ask for details of the salaries they have received for each job.It's always worth looking m CVs and designing application forms with great care. Taking on employees might be rewarding but it is also a big investment for any business. Mistakes in choosing staff can cost companies dear. so it makes sense to spend time ensuring you get the right person.In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover. You need to take on people who understand that, and will want to stay. That's why, when you’ve taken staff on, the next thing is getting the best out of them.My management style comes from the days when 1 took over my first business, an ailing road haulage firm which I was certain I could tram into a profitable company. The first thing is to treat others as you'd like to be treated yourself. As soon as I took over the business, I talked to everybody individually, and looked for ways to make sure their particular skills benefited the company.I didn't have much experience then of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them all 'know what I needed from them. The lorry drivers responded brilliantly, and were the key to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over.Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important, but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together. 13．what fact does the writer to learn from applicants' CVs? A．that they have experience of many different jobsB．that their careers have developed steadily.C．the opinion their employers had of themD．whether the3' are married or single14．The writer says the application form is useful because it A．reveals something of the applicant's character.B．gives information about the applicant's family.C．explains what skills the applicant has for the job.D．shows how much the applicant wants to earn. 15．According to the writer, why are CVs and application forms so important?A．Interviewing people is an expensive process.B．They indicate whether applicants really want the job. C．They indicate whether applicants are efficient or not. D．Employing the wrong people can be disastrous.16 One reason why the writer was successful in her first business was thatA．she was used to dealing with people.B．she was open with the staff.C．the business was already doing well when she started. D．the staff agreed with all her decisions.17．The writer believes profit-sharing is a good idea because A．it encourages a competitive spirit.B．everyone earns the same salaryC．everyone shares the same aim.D．it creates job satisfaction.18．Which would make the best title for this text?A．Profit-sharing as motivationB．How 1 turned a business roundC．People the key to business successD．The importance of a well-presented CVPART FOURQuestions 19-33Read the letter below.Choose the correct word A,B,C or D on the opposite page to fill each gap.For each question 19-33, mark one letter A, B, C or D on your Answer Sheet.RICHMAN RINGInternational MoversOur ref: F/2/J 21st March 1998Dear Mr. Ratanara,Re: Removal of business equipment from Singapore to Hong KongThank you for your telephone enquiry. I am …example…to provide you with the quotation that you requested. 19 addition to this, I am including further details of our service. The price is 20 on the items that you mentioned in your phone cal and will, of course, vary if you decide to add extra items or 21 some.In order to keep the cost as low as 22 we will move your equipment when it is most convenient for us. We will try to 23 your move with those of other clients who ask us to transport goods at around the same time. I am sure you will 24 thatif we were to make a special trip just for your equipment the cost would be much 25 . This means that 26 you requested a move on 23 June. This precise date may not be possible. However, we regularly transport goods 27 . Singapore and Hong Kong, and we would 28 to be able to move your equipment within two or three days of your requested date.The 29 does not include packing. I understand that you prefer to 30 out your own packing since 31 of your equipment is quite fragile.I hope that these initial details meet with your 32 , and ask that you do not hesitate to 33 us if you require any further advice.Yours sincerely,Dave RingDave RingTransport manager19 A In B With C On D By20 A built B created C based D made21 A decrease B prevent C omit D reduce22 A realistic B possible C probable D desired23 A associate B gather C mix Dcombine24 A appreciate B satisfy C wish D consider25 A appreciated B higher C heavier D superior26 A still B even C despite D although27 A among B beside C between D along28 A forecast B think C choose D expect29 A guess B value C estimate D judgment30 A end B carry C bring D take31 A part B section C piece D bit32 A kindness B approval C permission D allowance33 A dial B connect C reach D contactPART FiveQuestions 34 – 45In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text.For each number 34-45, find the unnecessary word and then write the word in CAPITAL LETTERS on your Answer Sheet. Some lines are correct. If a line is correct, write CORRECT on your Answer Sheet.Education or experience?34．Recently there has been much debate done about what should qualify a person35．for promotion in the business world. In the past, a new employee would have36．start by delivering the office mail. He would then work his way up the ladder.37．gaining higher and more responsive positions, eventually leading to the management.38．But with the rapid growth of getting business courses and qualifications there is39．now another way. Many of people who aim for top management can miss out on the40．mail delivery' stages by studying for a period and gaining in one of the numerous41．business qualifications now available. There is some criticism of this accelerated42．promotion. It is felt that it results in knowledge without also experience, and such43．knowledge type is inevitably incomplete. On the other hand the growth in business44．courses has led to much more highly skilled business practices. The answer seems45．to be that both experience and qualifications have their value, but as it shouldnot be forgotten that experience is a qualification in itselfTest fourReading1-7dabdcac8-12dfaeb13-18badbcc19-33accbdabdcdcbabd34-45done; have; correct; to; getting; of; in; correct; also; type; correct; as（注：可编辑下载，若有不当之处，请指正，谢谢!）。

BEC商务英语（中级）听力模拟试卷4(题后含答案及解析)题型有：1. PART ONE 2. PART TWO 3. PART THREEPART ONE听力原文：A: I wonder if you’d mind telling me your full name please, Miss Norcross?B: Helen Ann Norcross.A: How do you spell Norcross?B: N-O-R-C-R-O-S-S.A: Thank you. Now let me see. Uhmm, you were an English major, weren’t you?B: Yes, that’s right. I graduated from San Francisco State College.A: When was that?B: In 1980.A: So you’ve been out of school for about 4 years.B: Right.A: And could you tell me what kind of office experience you’ve had?B: Well I’m working for Singapore Airlines at the moment, in their San Francisco office.A: And what do you do there exactly? B: I’m in ticket sales:A: I see. And how long have you been with them?B: For three years.A: And would you mind telling me your present salary?B: I’m making eleven hundred a month at present.A: Eleven hundred. Uh huh. OK, well, you’ve read the job description for this position...1．—Look at the from below.—You will hear an interview. The Interviewees InformationName: NorcrossMajor: 【1】______Graduate school: San Francisco State College.Graduation date: 【2】______Experience: work for 【3】______ Airlines at the moment in ticket sales.Present salary: 【4】______ a month at present正确答案：English解析：当考官问：“You were an English major, weren’t you?”时，Norcross 回答：“Yes, that’s right.”。

bec中级模拟试题BEC中级模拟试题一、听力理解（共20分）Section A：短对话理解1. 听下面一段对话，选择正确的答案。

- 男：我们今天晚上去看电影怎么样？- 女：听起来不错，但我必须先完成这个报告。

- 问题：女人为什么不想立即去看电影？- A. 她不喜欢看电影B. 她需要完成报告C. 她有其他计划2. 听下面一段对话，选择正确的答案。

- 男：这个项目我们还需要多少人？- 女：目前我们已经有5个人了，但还需要至少3个人。

- 问题：项目还需要多少人？- A. 5人B. 3人C. 8人Section B：长对话理解听下面一段对话，回答3-5题。

- 对话内容：（略）- 问题3：对话中的男人和女人在讨论什么？- 问题4：他们计划什么时候开始他们的项目？- 问题5：女人提到了一个潜在的问题，是什么？二、阅读理解（共30分）Passage 1阅读下面的短文，然后回答6-10题。

在当今社会，远程工作越来越普遍。

它为员工提供了灵活性和便利性，但同时也带来了一些挑战。

远程工作的一个主要优势是能够节省通勤时间，这可以转化为更多的工作时间或个人时间。

然而，远程工作也可能导致工作与生活之间的界限变得模糊，员工可能会发现自己在工作时间内难以放松。

6. 远程工作的一个主要优势是什么？7. 远程工作可能带来的一个挑战是什么？8. 文章提到的“工作与生活之间的界限变得模糊”是什么意思？9. 根据短文，远程工作是否总是能提高工作效率？10. 作者对远程工作的态度是怎样的？Passage 2阅读下面的短文，然后回答11-15题。

全球化对商业世界产生了深远的影响。

企业现在可以更容易地进入新的市场，同时也面临着来自全球竞争对手的激烈竞争。

为了在全球化的市场中保持竞争力，企业需要不断创新和适应。

全球化还促进了文化交流，这有助于企业更好地理解不同市场的需求。

11. 为什么企业现在可以更容易地进入新的市场？12. 全球化给企业带来了哪些挑战？13. 企业为了保持竞争力需要做什么？14. 全球化如何促进了文化交流？15. 文章认为全球化对企业的影响是积极的还是消极的？三、语法填空（共20分）阅读下面的短文，从括号内所给的选项中选择正确的填空。

商务英语试题4及答案一、选择题（每题2分，共20分）1. The company is looking to ________ its market share in the region.A. increaseB. decreaseC. maintainD. eliminate答案：A2. The negotiations were successful, and both parties reacheda ________.A. disagreementB. consensusC. conflictD. misunderstanding答案：B3. The new marketing strategy has ________ a significant impact on our sales.A. hadB. madeC. takenD. given答案：B4. The project manager needs to ________ the team's progress to the stakeholders.A. reportB. suggestC. proposeD. recommend答案：A5. Due to the economic downturn, the company had to ________ its workforce.A. expandB. reduceC. stabilizeD. diversify答案：B6. The CEO emphasized the importance of ________ in the company's future success.A. innovationB. traditionC. regulationD. competition答案：A7. The sales team is working on a ________ to improve customer relations.A. planB. budgetC. scheduleD. report答案：A8. The company's financial statements show a ________ in profits over the past year.A. declineB. riseC. stagnationD. fluctuation答案：B9. The product launch was a ________, resulting in high sales and positive feedback.A. failureB. successC. setbackD. challenge答案：B10. The ________ of the new factory will be completed by the end of the year.A. constructionB. demolitionC. renovationD. inspection答案：A二、填空题（每空1分，共10分）11. The company is currently undergoing a period of ________.答案：restructuring12. The ________ of the business plan was approved by the board of directors.答案：proposal13. The ________ of the meeting was to discuss the new project.答案：purpose14. The company has a strong ________ in the field of technology.答案：presence15. The ________ of the product was delayed due to manufacturing issues.答案：delivery16. The ________ of the company's assets is a key factor in its financial health.答案：valuation17. The ________ of the market is expected to increase in the coming years.答案：demand18. The ________ of the contract is legally binding on bothparties.答案：agreement19. The ________ of the company's shares has been steadily rising.答案：price20. The ________ of the new policy has been met with mixed reactions.答案：implementation三、阅读理解（每题2分，共20分）阅读以下商务英语短文，并回答下列问题。

bec中级真题第四辑答案解析BEC中级真题第四辑答案解析BEC中级考试是国际商务英语考试中的一级考试，其目的是评估考生在商务英语方面的能力。

在备考过程中，掌握往年的真题并进行解析是非常重要的。

本文将针对BEC中级真题第四辑进行答案解析，帮助考生更好地准备考试。

第一部分：听力听力部分是BEC中级考试的第一部分，也是相对较难的一部分。

在第四辑中，听力部分涵盖了不同的商务场景和主题。

下面是对部分听力题目的解析。

题目1：What is Peter worried about?这道题目是关于Peter的担忧。

在听力材料中，我们可以听到Peter提到了一项商务计划，以及他对本周的会议是否能按计划顺利进行的担忧。

正确答案应选择：The success of the meeting this week。

题目2：What are the speakers talking about?这道题目涉及到两位员工在商务活动上的讨论。

在听力材料中，我们可以听到他们提到了一个国际会议，以及对该会议的筹备工作的讨论。

正确答案应选择：The International Conference。

第二部分：阅读阅读部分是BEC中级考试的第二部分，也是相对较容易的一部分。

在第四辑中，阅读部分的文章内容涉及了商务合作、市场趋势、企业管理等方面。

下面是对部分阅读题目的解析。

题目1：According to the passage, what are the challenges of international business?这道题目要求根据文章内容，找出国际商务面临的挑战。

在文章中，我们可以找到相关句子，提到了市场竞争激烈、文化差异、语言障碍等问题。

正确答案应选择：Intense market competition, cultural differences, and language barriers。

题目2：What does the term "market segmentation" mean?这道题目要求理解“市场细分”这一术语的含义。

PracticeImage you are a nurse of a hospital and you are calling Mr. Wang, but he is not in. His secretary is answering the phone. Fill in the blanks according to the Chinese version provided.Secretary: Hello?You: __________(1)_______________ (您好，王先⽣在吗？)Secretary: I am sorry, but he is not in now. Would you like to leave a message?You； _____________(2)_______________(是的，请告诉他给医⽣办公室打个电话)Secretary: 8875425. OK. What time he’d better call?You: __________(3)____________ (使今天下午2点左右)Secretary: I’ll tell him as soon as he’s back.You； _________(4)___________Secretary: You are welcome. Goodbye.Key:Hello. May I speak to Mr. Wang.Yes, please tell him to call the doctor ‘s office. The number isIt’d be best if he could call this afternoon at about 2 o’clock.Thanks a lot.Imagine a woman is calling Mrs. Wang, but she’s not in. You are answering phone.You: (1) (电话响了，你拿起话筒)Lady：Hello. May I speak to Mrs. Wang, please?You: (2) (告诉对⽅她现在不在，并询问是否有什么事需要转告。

bec中级真题第4答案解析BEC中级（Business English Certificate，商务英语中级）是一个非常受欢迎的英语考试，它旨在评估考生在商务环境中使用英语的能力。

考试的各个部分涉及商务英语的不同方面，包括阅读理解、写作、听力和口语。

在这篇文章中，我们将对BEC中级真题第4题的答案进行解析和讨论。

BEC中级真题第4题的答案解析本次BEC中级真题的第4题是一篇阅读理解题，文章标题为“电子商务的未来趋势”。

从题目可以看出，本题将涉及电子商务领域的发展趋势以及相关的商业机会和挑战。

在阅读文章之前，我们首先需要了解一些电子商务的基本概念和背景知识。

电子商务是指利用互联网和电子技术进行商业活动的过程。

随着互联网技术的不断发展，电子商务已经成为了现代商业中不可或缺的一部分。

它提供了一个全球化的市场平台，使得企业和消费者能够更加便捷地进行交流和交易。

接下来，我们进入文章的正文部分。

文章分析了电子商务领域的三个主要趋势：移动电商、社交电商和可持续电商。

首先，移动电商正成为未来的主流趋势。

随着智能手机和平板电脑的普及，越来越多的消费者选择使用移动设备进行在线购物。

这为企业提供了一个更广阔的市场，但也带来了技术和安全方面的挑战。

其次，社交电商也是一个快速发展的领域。

人们在社交媒体上分享自己的购物经验，推荐和评价产品，这对企业的市场推广和品牌建设起到了积极作用。

然而，随之而来的是如何管理多个社交媒体平台的挑战，以及如何保护消费者个人信息的隐私权。

最后，可持续电商是未来的重要发展方向。

随着环境保护意识的提高，越来越多的企业开始关注可持续发展，并采取一系列措施减少环境污染和资源浪费。

通过与供应商、物流公司和消费者的合作，企业可以实现绿色供应链的建立，推动可持续电商的发展。

文章的最后一段讨论了电子商务发展所面临的一些挑战。

首先是网络安全问题，尤其是个人信息的保护和支付安全的保障。

其次是物流和配送方面的问题，如如何快速准确地发货以及如何解决物流配送的成本和效率问题。

1 the failure of a company to set its prices appropriately2 a context that makes it difficult to increase prices3 the consequences of companies trying to conceal their approach to pricing4 the means by which a company ensured precision in the prices it offered5 the fact that companies can learn about the effects of a price reduction6 the first sector to price products according to how much customers were prepared to spend7 the widespread use of rough guidelines to determine pricesGetting the price rightA、Chief executives need to pay more attention to pricing, according to Roberto Lippi of the Apex Group, a consultancy that offers advice on pricing strategy. He accepts that low inflation figures in many industrialised countries makes raising prices tough, but argues that this should not necessarily deter companies. He gives the example of the airlines, which, with their minimum stay requirements and massive premiums for flexibility, led the way in sorting customers into categories, based on their willingness to pay.B、The key to pricing is to avoid alienating customers. As Lippi points out, once a bad price has been established, it can be very difficult to turn the situation around. He gives the example of a consumer goods company that went bankrupt largely because it did not price its digital cameras properly. In contrast, he cites the case of a Swiss drug company that introduced software for every sales representative's laptop, enabling them to provide consistent and accurate price quotes. To help staff with this innovation, the company also created a new post of director of pricing strategy.C、Many of today's managers have the benefit of modern technology to help them with pricing. Supermarket chains, for example, can easily track customers' 'elasticity' - how their buying habits change in response to a price rise or a discount. But although a company can now measure this sort of thing in a more sophisticated way, following basic rules is still the most common way of setting prices. Most bossesstill worry more about their costs than the prices they charge; one recent survey found that they spend as little as 2% of their time on pricing.D、One popular approach to pricing is illustrated by the car companies that charge extra for product add-ons such as electric windows, instead of offering them as part of the standard price. Although many customers are prepared to pay extra, Lippi recommends that companies make sure that price differences reflect real differences in the product, either in quality or in the extra service on offer. The worst approach is to try to keep the pricing structure secret from customers. Nowadays, that is more likely to lead to lost contracts than large profits.这篇文章主要是关于定价(pricing)的。

商务英语BEC中级模拟题及参考答案一.READINGPART ONEQuestions 1-7. Read these sentences and the three company plans below.. Which company does each sentence describe?. For each sentence mark one letter(A ,B or C)on your Answer Sheet.ExampleTo combine its operations in different parts of the world will save a lot of money for the company.Answer: B1. The company has businesses in four continents of the world.2. The company has appointed a new manager in charge of medicines.3. New automobiles will be developed in its program centers.4. A reform is being carried out in its organizations.5. Goods for hair protection makes a lot of money for the company.6. It tries to be more ready to meet the needs of the customers.7. The company is made up of fourteen subcompanies all over the world.A . FORDTo save up to $ 3 billion a year, Ford is merging its manufacturing, sales, and product development operations in North America and Europe-and eventually in Lation America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in develop new cars and trucks.B. IBMBig Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups ,such as banking ,retail ,and insurance. In moving away from an organization based on geography, IBM hopes to eliminate turf wars and make itself more responsive to customers.C. BMSBristol-Meyers Squibb is revamping its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin and Excedrin. The11, 400 million U. S. dollars drug company also has formed a new unit with worldwideresponsibility for its Clairol and other hair-care products.PART TWOQuestions 8-12. Read this proposal about the CPT Word Processor.. Choose the best sentence from the list A-I to fill each of the blanks.. For each blank ( 8 -12) mark one letter(A -I)on your Answer Sheet.. De not mark any letter twice.. One answer has been given as an example.15 June 1993Ms. Martha WestonWord Processing SupervisorABC CompanyPost Office Box 107228 King's Street LondonDear Ms. Weston.Performance of the Cpt EquipmentI'm Pleased to tell you about our experience with the CPT Word Processor as you requested recently... ...example ... .. I assume you have looked at several machines and have narrowed down your choices. Here are my observations.An approach to adopting word processorsEighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. ...... 8 ......The stations are actually in pairs so each pair can share a common printer...... 9......We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installation.The step-at-a-time development of our word-processing center has, we think, saved us money and training time. ......10......PerformanceIn terms of performance , the CPT equipment is excellent. ... ...11.. ...Moreover our service contract and warranty have covered all maintenance costs.We have software packages that check spelling and signal when a mistake occure. ...... 12 ing both printers , we recently prepared 1200 individually typed form letter mailings a under four hours. We have no complaint about our preparation of executive reports.Example: IA So it works very well and has so many different functions.B Also it has reduced the confusion that exists about buying software packages .C The train stops at each station for only fifteen minutes.D We began with two work stations and now have four.E Our routine letters are prepared from disc-stored masters.F The Rotary W printer with a speed of 45 characters a second can easily handle two input stations.G In contrast ,its size and weight are ideal for carrying.H We have not yet experienced mechanical problems so far.I We are pleased with its performance and multi-functions.PART THREEQuestions 13-20. Read this text about the problem of Barclays Bank.The New LookWhen Sir John Quinton, then chairman of Barclays Bank, was given his marching orders last April, Britain's biggest bank thought it had found the scapegoat for its sudden fall from grace and profits ,Andrew Buxton, the bank's managing director andan offspring of its founding families ,was a pointed chairman and chief executive ,with effect from January 1st of next year. It seemed a glorious victory for good business management. Is the problem solve do Certainly not.1. No sooner had Mr. Buxton been appointed chairman and chief executive than bigshareholders and quite a few board members began quietly to question his ability to do both jobs at once. Now ,weeks before he is due to move up ,the questions are louder. Many wish the bank had seized the opportunity Lasy April to separate the two top posts. And privately. Some wonder whether Mr. Buxton is the right man for either one. What started as a thoroughly British Whispering Campaign has assumed much bigger dimensions..2. Mr. Buxton has suffered it all ,but in truth he has no way out. After weeks of talking to shareholders and discussing with his non-executive directors ,he has accepted that Barclays will separate the top jobs sometimes in the future. How7 He says that there has been no formal discussion of it in the boardroom.3. Formally or informally, it has been agreed that Mr. Buxton will not be moved from his chairmanship, and that Barclays must find a strong chief executive. Opinions differ as to whether this person should be chosen from inside or outside the bank. Several board members believe that there is no ideal candidate inside Barclays.4. Neither shareholders nor non-executive directors want to wait long. If the right candidate can be found, the bank could combine the announcement of a new appointment with its annual results at the end of March. Mr Buxton stressed the importance of getting this next step right, particularly since any appointment will mean overturning a management reorganization that was announced only eight months ago.Questions 13-16. For questions 13- 16 ,choose the correct title for each paragraph from the box below.. For each paragraph(l-4) mark one letter (A-G) on your Answer Sheet.. De not mark any letter twice.13. Paragraph 1 . . . . . . . . . .14. Paragraph 2 . . . . . . . . . .l5. Paragraph 3 . . . . . . . . . .16. Paragraph 4 . . . . . . . . . .A Problems facing Mr. BuxtonB Proposals for candidates of the chief executiveC Lack of ideal candidate inside BarclaysD Buxton's agreement to give up one of his two top jobsE Doubts about Buxton's ability for two top jobsF Anxieties about choosing the right candidatesG Objections to Buxton's ideasQuestions 17-20. Using the information in the text ,complete each sentence 17- 20 ,with a phrase from the list below (A-G). For each sentence (17-20) mark one letter(A-G) on your Answer Sheet.. Do not mark any letter twice.17. Mr. Buxton is persuaded that the bank needs to. . . . . .18. if they can find the right candidate ,they could. . . . . .19. Mr..Buxton will retain his chairmanship ,and the bank must. . . . . .20. At the news of Mr. Buxton's appointment ,many people started to. . . . . .A combine the news of the appointment with its annual results.B believe no suitable candidates can be found in the bank.C question his ability to hold two leading positions.D find a very able chief executive.E mean overturning a management reorganization. .F differ as to the sources for the right candidate.G separate the two top jobs sometime later.PART FOURQuestions 21 -35. Read this text about an Italian car company.. Choose the best word to fi71 each gap.. For each question(21 -35) mark one letter (A ,B ,C or D) on your Answer Sheet.. One answer has been given as an example.Gianni Agnelli ,Chairman of Fiat , Italy's largest private industrial corporation ,is known in Italy as the lawyer ,because he trained in law at Turin University. ... ...example......he has never practiced , his training may soon be useful. On April 17th Mr. Agnelli admitted to a group of Italian industrialists in Venice ......21...... Fiat had been ...... 22 ...... in some corruptions in Italy. On April 21st, Fiat's lawyers and Cesare Romiti , its managing director , met Milan magistrates to ......23 ...... the firm's involvement in bribery to win business from state-owned companies.Fiat is not the ...... 24 ...... Italian company caught up in Italy's increasing Political corruption scandal. According to the latest figure ,some 200 businessmen and politicians were sitting in prison ... ... 25 ... ... a result of judicial inquiries into kickbacks paid to politicians by firms. Hundreds more are still ... ... influence of Fiat, ......27...... sales are equal to 4/00 of Italy's home product ,the scandal at the company has ... . .. 28 ... ...the industrial establishment.Though neither Mr. Agnelli ....,. 29 ...... Mr. Romiti has been ...... 30...... of wrongdoing, several other senior Fiat managers have allegedly been involved in paying kickbacks to win state-owned contracts. ...... 31 ...... arrested include Francesco Mattiol , Fiat's finance director , and Antonio Moscon , the ... ... 32 ... ... head of its Toro insurance branch. ... ... 33... ...men have been ... ...34... ... about their previous roles on the board of Cogefar-Impresit, Fiat's construction subsidiary. Last May, Enzo Papi admitted paying a 1.5 million-dollar bribe for a contract , . .. ...35 ... ... to Milan's underground.ExampleA ThoughB ThatC BecauseD WhatAnswer D21. A what B that C when D if22. A involved B connected C related D done23. A talk B say C speak D discuss24. A one B single C worst D only25. A as B for C with D after26. A in B under C at D on27. A who B which C whose D its28. A rocked B ruined C damaged D destroyed29. A or B also C and D nor30. A accused B charged C criticized D blamed31. A Who B Those C He D That32. A old B former C late D last33.A Either B All C Every D Both34. A solved B answered C questioned D replied35. A contracted B related C connected D communicatedPART FIVESection AQuestions 36-40.Read this text.In most of lines(36-40) there is one extra word which does not fit in. One or two lines, however, are correct..If the line is correct, put a tick(√)in the space on your Answe r Sheet..If there is an extra word in the line, write that word in the space on your Answer Sheet.Example:Most of the world's business in marine insurance is centred ....√....in London though whatever there one other important markets ....whatever....REQUIREMENTS FOR RESEARCH ASSOCIATEPh.d. or equivalent in economics. In addition to the degree, applicants36. beyond entry level must have to have post Ph.D. experience that37. demonstrates strong applied economics background and analytical38. skill for solving problems solutions; research competence in the area of39. resources, microeconomic development. Applicants must be able articulate.40. have strong writing abilities, have ability to communicate well and that work successfully in a multinational research setting.Section BQuestions 41-45. A Swiss student has written a piece of description of a new watch.. In each line there is one wrong word.. For each numbered line(41-45 ) write the correct word in the space on your Answer Sheet.Example :Your watch will be a masterpiece ,reflected your value. . . . reflecting. . . . .For more than a century any a half, Patek Phillippe has been known41. as the finest watch in the world. The reason is simple that this42. Watch is made differently. It is made by using technologies that43. other have lost or forgotten. If a particularly patek phillippe44. movement needs four years of continuous work to bring to perfect,45. we will teke four years The result will be a watch that is unlikely any otherwatches you have ever seen.二.WRITINGPART ONEQuestion 46Mr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your company's PCX phone machine, which is in the charge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale.. Write a short note to Mr. Angus Beard ,one of your colleagues.. Tell him the fact that Mr. Lee is interested in PCX phone.. Mention the number he wants to have.. suggest their direct contact.. Write 30-40 words on your Answer Sheet.PART TWOQuestion 47You are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day ,you received the data as follows :Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts ,telling the different percentages in 1980 and in 1990 ,from which you will notice the trend of current tourism business.. Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company.. Write on your Answer Sheet.WHERE PEOPLE SPEND THEIR HOLIDAYS1980 1990Travelling abroad 12% 23%Going to seaside 38% 32%Camping 9% 35%Staying at home 41% 10%Total 100% 100%三.LISTENINGPART ONEQuestions 1-12. You will hear three telephone conversations.. Write down one word or number in the numbered spaces on the forms below.Message One ,questions 1-4Order Ticket9:30 a. m. 20th June D. GoldenInformation of Customer :Name : Mary Thomson from INA IndustriesAddress : . . . (1). . . Rose StreetContact No. : . . . (2). . .Information of Computers :Type : 486 models. . . (3). . . cache on hard driveQuantity : . . . . (4) . . . . .Delivery Date : Friday morning 23rd JuneMessage Two , questions 5- 8Reservation CardTo : Dr. Goodman From : LindaDate : 18th April Time : 2 : 30 p. m.Information of patientsName : David. . . . . . (5 ) . . . . . .Symptom : something wrong with the. . . . . . (6). . . . .Date of meeting : 20th , . . .. . . (7). . . .. .Time for meeting : . . . . . (8) . . . . . . -Message Three. Questions 9-12Bicycle Renting RegistrationDate : 7th JulyTime: 12 : 30Bicycle Type : . . . . . (9 ). . . . . . bikesNo. of Bicycles : 2Period of Hiring : . . . . (10) . . . . . . daysHirer's Name :` . . . . (11) . . . . . .Contact No : 0708112-ex. Room. . . . . . (12) . . . . PART TWOQuestions 13-22Section OneQuestions 13-17. You will hear five short pieces.. For each piece decide who is talking.. Write one letter(A-H)next to the number of the piece.. You will hear the five pieces twice.13. . . . . . . . . . . . . . . . . .14. . . . . . . . . . . . . . . . . .15. . . . . . . . . . . . . . . . . .16. . . . . . . . . . . . . . . . . .17. . . . . . . . . . . . . . . . . .A a dentistB a customerC a policemanD a mechanicE a salesmanF a plumberG a doctorH a managerSection TwoQuestions 18-22. You will hear another five short pieces.. For each piece decide where the speaker is.. Write one letter(A-H)next to the number of the piece.. You will hear the five pieces twice.18. . . . . . . . . . . . . . . . . .19. . . . . . . . . . . . . . . . . .20. . . . . . . . . . .. . . . . . . .21 . . . . . . . . . . . . . . . . . .22. . . . . . . . . . . . . . . . . .PlacesA at the dentist'sB at the drugstoreC at the grocery storeD at the oil stationE at the parking lotF at the restaurantG at the pubH at the supermarketPART THREEQuestions 23-30. You will hear the conversation between a sociologist and a retailer. They talk about what isgoing to influence the life style and how the life style will affect the purchasing process.. You have to complete the sentences (23- 30) by choosing the correct ending.. Mark one letter(A ,B or C).23. AIO refers toA actions, involvement and options.B activities, interests and opinions.C advertising ,impact and opportunities.24. Another name for AIO measurement isA psychographics .B demographics .C statistics .25. According to the author ,the most important social factor in purchasing process isA reference groups.B social classes.C culture.26. If you are running an upper level fur store ,you'd better attract your customersbyA lowering prices.B mass advertising.C improving the product packaging.27. Sometimes, the reference groups have the most impact on the purchasing process ,soa retailer must pay much attention to the reference groups composed byA family members.B suburbanites .C city dwellers28. For the customer with much self-confidence ,the purchasing process isA endless.B long.C short.29. When the consumer thinks of alternatives and makes a final decision, the mostimportant individual factor will beA personalities.B motives. .C performance.30. One of the individual dimensions of lifestyle mentioned by the socialgyist isA performance.B interests.C class consciousness.参考答案一. 阅读部分PART ONE1. A2. C3. A4.B5. C6. B7. BPART TWO8. D 9. F 10. B 11. H 12. EPART THREE13. E 14. D 15. B 16. F 17. G 18. A 19. D 20. CPART FOUR21. B 22. A 23.D 24. D 25. A 26.B 27.C 28. A 29.D30. A 31. B 32.B 33. D 34. C 35.BPART FIVESection A36. must是多余,应删掉.37. 没有多余的词.38. solutions是多余,应删掉.39. able是多余,应删掉.40. that是多余,应删掉.Section B41. simple后面加冒号,去掉that42. technology应改为techniques43. particularly应改为particular44. perfect应改为perfection45. unlikely 应改为unlike二.写作部分PART ONEQuestion 46(Sample for reference)Dear Mr Beard,Mr. Lee ,one of my old clients ,has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make a trial sale. You may contact him directly on Tel 3108881.PART TWOQuestion 47(Sample for reference) .Nowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three factors. First ,people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly ,in the 1990s , house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can also mean enjoying comfortable weather in another country. Therefore less people go to crowded seaside ,they turn to other ways.三. 听力部分1. NO 212. 721881553. 256KB4. 35. Parker6. heart7. April 8. 9:30am 9. motorized10. 2 11 . Green . 12. 120313. B 14. A 15. D16. G 17. E 18. D19. B 20. C 21. F22. H 23. B 24. A25. C 26. B . 27. A28. C 29. B 30. ABusiness English Certificate 2Simulated TestTape scriptPart OneQuestions 1 to 12Message OneQuestions l to 4M1 : Hello !F1 : May I speak to Mr. Golden ,please?M1 : This is he.F1 : Good morning, Mr. Golden. This is Mary Thomson from INA Industries. Our company is going to buy 3 486 model computers.M1 : 256K on hard drive models or 256k optional on base models?F1 : Have you got any suggestions?M1 : The kind of 256K on hard drive models are suitable for general use. And the 256Koptional on base models is available upon request. It's a bit more expensive.F1 : I think I will buy the former, 256K hard drive model.M1 : Ok! When do you want them? We have this computer in stock.F1 : That's fine. I hope the computers will arrive on Friday morning.M1 : Friday morning. Where is your company located?F1 : NO. 21 Rose Street ,near the Fashion Store.M1 : And your telephone number is. . . . . . ?F1 : 72188155. Thank you.M1 : Thank you for your business.Message TwoQuestions 5 to 8.F1 : Hello. Springfield Health Centre. Can I help you?M1 : Yes. I'd like to speak to Dr. Good man's receptionist ,please.F1 : Yes .M1 : This is David Parker. I have been having some chest pains recently.F1 : Well ,Mr. Parker. What can I do for you?M1 : I would like to make an appointment to see the doctor.F1 : Yes. Would Thursday morning suit you?M1 : Thursday is the 20th of April. Ok. At what time?F1 : Is 9 : 30 ok for you?M1 : Yes , that's fine.F1 : What's your name again please?M1 : David Parker. D-A-V-I-D , P-A-R-K-E-R.F1 : Thank you. Dr. Goodman will see you at 9:30 on Thursday.Message ThreeQuestions 9 to 12.F1 : Good morning ,this is Burt's Bicycle Rental.M1 : Good morning ,miss. A friend of mine suggested I call you to hire some bikes.F1 : Oh ,yes. A lot of people do this these days.M1 : Yes ,we're just on holiday here for a few days and they said it would be a good idea to see the island on bicycle.F1: Well it certainly is. And most people rent a motor bike because you can get around faster and even go to the beach if you like.M1 : If I wanted to hire 2 motor bikes tomorrow morning for 2 days ,would there be any problem?F1 : No problem at all. May I know your name?M1 : It's Green , G-R-E-E-N.F1 : And your telephone number?M1 : I'm at the Holiday Sun Hotel. My number is 0708112. I'm in Room 1203. By the way ,is your bike rentalshop at No. 100 Teckman Street?F1 : That's right.M1 : OK ,then , I'll see you tomorrow morning. Thanks a lot.F1 : I'll see you then.Part TwoQuestions 13 to 22.Section OneQuestions 13 to 17.Question ThirteenI'm interested in seeing the new mid-sized car you've been advertizing. I'm sorry I forgot the name ,but I have seen it as a friend of mine has bought one. It's a racing car and it's very light ,I remember. I want it in black.Question FourteenNow ,let's look at the loose filling. Oh ! I'm surprised it didn't fall out ,because there's a great deal of decay around it. There's also a slight cavity in another tooth. It may take considerable drilling.Question FifteenI don't know what I'm going to find in the car. I promise that I'll check it thoroughly. For example if your condenser becomes worn out ,I'll call you and recommend that you let me put in a new one. I won't do this before we've talked about it.Question SixteenPlease take off your coat and roll up your sleeve. I want to take your blood pressure. Yes ,your pressure is a little bit high. There is nothing to be alarmed about it. But you'd better get rid of those junk foods and do more exercise.Question SeventeenI represent a new but growing firm in this area. We sell all kinds of stationary supplies : various kinds of pens ,pencils desk sets ,file holders and whatever you mention. Here are. samples of our new products. We guarantee prompt delivery and the best products.Section TwoQuestions 18 to 22Question EighteenYour car has been sluggish since it's been too long since your last tune-up. So your car doesn't really need the higher octane. You should still use regular unleaded. It won't pay to get the more expensive kind.Question NineteenI think I'm catching a bad cold today. I have a headache. I've got a sore throat. I even cough some of the time and ache all over. Do you have a cold capsule and some cough syrup? I hope I can go to work tomorrow after taking all these. Could you recommend something ?Question TwentyThese green and hard bananas aren't ripe enough to eat. These are overripe; they're soft with brown spots. The overripe ones are firm and just right for eating. If you want to cook with bananas ,the overripes are fine.Question Twenty-oneWelcome to our chain store. We specialize in hamburgers and chicken. And we're having an introductory special. You can get free French fries with every sandwich order. Here is the coupon.Part Three.Questions 23 to 30.Retailer: A person's life style has a significant effect on the purcharsing process. So how do I determine and understand the life style of my target market?Sociologist : The consumer's activities , interests ,and opinions or AIO can be used to analyze life styles and their impact on purchase behavior. Activities, interests, and opinions are especially useful when they can be related to demographic data. Grouping people according to these three criteria will reveal substantial differences in product usage ,time spent shopping, enjoyment of shopping experience, location and hours of the store, and so on. A typical consumer AIO survey would include questions on membership , hobbies, travel, shopping, work, and entertainment activities , involvement in the home , the family, and community interests and feelings about economics, politics, and advertising. The use of the AIO measurement has also been called psychographics ;it is in the early stages of development.Retailer :So the AIO survey of consumers is not enough. What else should I pay attention to?Sociologist: Culture, social class, reference groups and class consciousness are social dimensions of life style that have an impact on purchasing behavior. A person's culture affects the importance of family ,religion ,education and other concerts. North Americans act differently than South Americans or Europeans because of their cultural heritage. For example, in the United States, purchasing decisions are more decentralized; religion has a declining impact on behavior. From a retailing perspective, the norms or standards of behavior that are influenced by culture are most important. Culture has an impact on all aspects of the purchasing process.Retailer : How does social classes influence a person's purchasing behavior?Sociologist :Lower-class consumers have limited information sources and seek local ,friendly retailers. Middle class consumers utilize media information and extensive search. They are willing to shop out of their neighborhoods. Upper-class consumers use media information and shop at prestige stores. For products or services that are conspicuous ,reference groups have an important role in the purchasing process. Those reference groups that are face-to-face have the most impact on the purchasing process. The different types and uses of reference groups need to be understood , As an example ,one's neighbours are a membership reference group. However ,a retailer must distinguish between the use of neighbours as a reference group by suburbanites and the use by city dwellers. The suburbanite willfollow his or her neighbours and know them much better. City dwellers are more independent and know little about their neighbours.Retailer :Don't you think motives are very important in purchasing behavior?Sociologist : Yes. Personality , motives , and performance are individual dimensions of life style that have an impact on purchasing behavior. A consumer's personality traits affect the purchase process. For an impatient person, the process is short. For someone with little selfconfidence, the process is long. Post purchase satisfaction is very important to a statusseeker. Consumers have different motives (reasons) when they buy products. Motives are critical when the consumer ranks alternatives and makes a final decision. Motives do change in different situations. A person's performance in various roles determines his or her social acceptance and influences the purchasing process.Retailer ,Thank you very much. I think I've learned about the importance of life style.。

剑桥商务英语中级BEC中级考试模拟题4ReadingPART ONEQuestions 1-7Look at the sentences below and the book reviews on the opposite page.Which book does each sentence 1-7 refer to?For each sentence, mark one letter A,B,C or D on your Answer Sheet.You will need to use some of these sentences more than once.1 It describes activities which have become increasingly popular.2 It gives important information as briefly as possible.3 It deals with an area that has received little attention previously.4 It describes methods that can help with team-building.5 It is suitable to people with varying degrees of commercial experience.6 It was previously published with a different title.7 It is written for people from different types ofprofessional background.AThe Trainer's PocketbookFormerly known as The Instructor k Pocketbook, the eighth edition of this short guide covers 'all the essentials of training', from creating the right learning environment to the use of audio-visual equipment. This 78-page book concentrates on presenting the key facts in summary form.BThe Handbook of Health and SafetyThis is a comprehensive guide intended for managers, union safer), representatives and anyone teaching for Occupational Health & Safety examinations. Apart from the usual subjects of legal obligations and risk prevention, it focuses on a relatively neglected issue, that of healthconcerns about computer use--particularly those associated with keyboard~OIK.CWriting Effective AdvertisementsThis guide has been put together by best-selling author JohnNewton and looks at the reasons why some advertisements are more successful than others. Ideal both for someone starting up in business and for the established business person, it contains useful information on advertisement layout and content.DUsing Management GamesThis second edition, which reflects the growing trend to use management games as training tools, acts as a guide to exercises designed to increase group effectiveness. The writer explains the ways in which exercises, for example puzzles and communication games, can be used to improve group co-operation.PART TWOQuestions 8-12Read the text below about how companies can make their employees what to stay.Choose the best sentence from the list on the opposite page to fill each of the gaps.For gap 8-12, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once.The difficulty of holding onto good, experienced staff has always been a major issue with the majority of companies. High staff turnover can result in many problems. …example…Most companies hope to recruit the right type of person in the first place. However, too much emphasis on qualifications and not enough on personality often leads to a company attracting the right standard, but not the right kind of person. 8 They can also be used to identify existing staff who are suitable but who, initially may not have been considered.It is important for companies to understand why employees move on to another employer. 9 They can be the key to identifying any problem areas that might exist within an organization. It is essential therefore that employees who are about to disappear are interviewed before they depart, in order to discover why they are leaving.Analysis of these interviews has shown that a lack of appreciation is one of the main factors causing employees to look elsewhere for work. Managers should provide regular feedback to their staff. 10 If this is not done, employeeswill think their efforts are not appreciated.Communications within the organization are another consideration. 11 This can be avoided through regular departmental and inter-departmental meetings, which are extremely valuable as a means of passing on information throughout the company and keeping employees up to date with recent developments. They also serve to provide the opportunityfor employees to express their opinions.Paying staff according to how they perform is another way of recognizing employees’ efforts. If the company be nefits froman employee’s extra effort, it is only reasonable that the employees should also receive some financial benefit. It is however important to avoid offering some member of staff the opportunity to improve their pay while excluding others. 12In cases where such difficulties might exist, a planned career progression for an individual staff member means that the person knows exactly what to expect from the job and what is required from them.A．For example, when good work has been done it must be praised. B．This can easily happen, since it is not always possible to introduce productivity measurements into every, employee's work.C．In particular, employers are recognizing that these requirements will change as time goes by.D．Selection tests can be used to indicate a candidate's suitability for the job they are applying for.E．If these are poor, employees will feel left out. F．The reasons for staff resigning and the benefits offered by their new employersmust be recorded.G．One of the most serious of these is the cost of continually having to find and train replacements.PART THREEQuestions 13-18Read the following article on recruiting and managing staff and the questions on the opposite page.For question 13-18, mark one letter (A,B,C or D) on your AnswerSheet for the answer you choose.As a manager in the service industry sector. I've looked at hundreds of CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full of little pointers towards individuals' personalities and suitability for the job. The first thing I always look at is an applicant's employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells star ringing. Rather than an irregular route from job to job. What I hope to see is stable career progression. What does their career path look like-is it all steps forward, or are there a tot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable.I never rely on CVs alone. We get applicants to fill in one of our own application forms. We ask why they’ve applied, what their aspirations and personal goals are. and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. Theapplication form also enables us to test ho, much people have actually been progressing in their careers, because we ask for details of the salaries they have received for each job.It's always worth looking m CVs and designing application forms with great care. Taking on employees might be rewarding but it is also a big investment for any business. Mistakes in choosing staff can cost companies dear. so it makes sense to spend time ensuring you get the right person.In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover. You need to take on people who understand that, and will want to stay. That's why, when you’ve taken staff on, the next thing is getting the best out of them.My management style comes from the days when 1 took over my first business, an ailing road haulage firm which I was certain I could tram into a profitable company. The first thing is to treat others as you'd like to be treated yourself. As soon as I took over the business, I talked to everybody individually,and looked for ways to make sure their particular skills benefited the company.I didn't have much experience then of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them all 'know what I needed from them. The lorry drivers responded brilliantly, and were the key to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over.Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important, but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together. 13．what fact does the writer to learn from applicants' CVs? A．that they have experience of many different jobsB．that their careers have developed steadily.C．the opinion their employers had of themD．whether the3' are married or single14．The writer says the application form is useful because it A．reveals something of the applicant's character.B．gives information about the applicant's family.C．explains what skills the applicant has for the job.D．shows how much the applicant wants to earn. 15．According to the writer, why are CVs and application forms so important?A．Interviewing people is an expensive process.B．They indicate whether applicants really want the job. C．They indicate whether applicants are efficient or not. D．Employing the wrong people can be disastrous.16 One reason why the writer was successful in her first business was thatA．she was used to dealing with people.B．she was open with the staff.C．the business was already doing well when she started. D．the staff agreed with all her decisions.17．The writer believes profit-sharing is a good idea because A．it encourages a competitive spirit.B．everyone earns the same salaryC．everyone shares the same aim.D．it creates job satisfaction.18．Which would make the best title for this text?A．Profit-sharing as motivationB．How 1 turned a business roundC．People the key to business successD．The importance of a well-presented CVPART FOURQuestions 19-33Read the letter below.Choose the correct word A,B,C or D on the opposite page to fill each gap.For each question 19-33, mark one letter A, B, C or D on your Answer Sheet.RICHMAN RINGInternational MoversOur ref: F/2/J 21st March 1998Dear Mr. Ratanara,Re: Removal of business equipment from Singapore to Hong KongThank you for your telephone enquiry. I am …example…to provide you with the quotation that you requested. 19 addition to this, I am including further details of our service. The price is 20 on the items that you mentioned in your phone cal and will, of course, vary if you decide to add extra items or 21 some.In order to keep the cost as low as 22 we will move your equipment when it is most convenient for us. We will try to 23 your move with those of other clients who ask us to transport goods at around the same time. I am sure you will 24 thatif we were to make a special trip just for your equipment the cost would be much 25 . This means that 26 you requested a move on 23 June. This precise date may not be possible. However, we regularly transport goods 27 . Singapore and Hong Kong, and we would 28 to be able to move your equipment within two or three days of your requested date.The 29 does not include packing. I understand that you prefer to 30 out your own packing since 31 of your equipment is quite fragile.I hope that these initial details meet with your 32 , and ask that you do not hesitate to 33 us if you require any further advice.Yours sincerely,Dave RingDave RingTransport manager19 A In B With C On D By20 A built B created C based D made21 A decrease B prevent C omit D reduce22 A realistic B possible C probable D desired23 A associate B gather C mix Dcombine24 A appreciate B satisfy C wish D consider25 A appreciated B higher C heavier D superior26 A still B even C despite D although27 A among B beside C between D along28 A forecast B think C choose D expect29 A guess B value C estimate D judgment30 A end B carry C bring D take31 A part B section C piece D bit32 A kindness B approval C permission D allowance33 A dial B connect C reach D contactPART FiveQuestions 34 – 45In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text.For each number 34-45, find the unnecessary word and then write the word in CAPITAL LETTERS on your Answer Sheet. Some lines are correct. If a line is correct, write CORRECT on your Answer Sheet.Education or experience?34．Recently there has been much debate done about what should qualify a person35．for promotion in the business world. In the past, a new employee would have36．start by delivering the office mail. He would then work his way up the ladder.37．gaining higher and more responsive positions, eventually leading to the management.38．But with the rapid growth of getting business courses and qualifications there is39．now another way. Many of people who aim for top management can miss out on the40．mail delivery' stages by studying for a period and gaining in one of the numerous41．business qualifications now available. There is some criticism of this accelerated42．promotion. It is felt that it results in knowledge without also experience, and such43．knowledge type is inevitably incomplete. On the other hand the growth in business44．courses has led to much more highly skilled business practices. The answer seems45．to be that both experience and qualifications have their value, but as it shouldnot be forgotten that experience is a qualification in itselfTest fourReading1-7dabdcac8-12dfaeb13-18badbcc19-33accbdabdcdcbabd34-45done; have; correct; to; getting; of; in; correct; also; type; correct; as。