旅游英语教程 (朱华主编)U04

山西经济管理干部学院教案2009~ 2010学年第二学期课程名称Tourism English课程代码2317课程类别职业技能课使用教材《Tourism English》授课班级2008级旅游管理授课教师赵元敏2010年 3 月 1 日山西经济管理干部学院教案教师姓名：赵元敏第1次课，计1学时山西经济管理干部学院教案教师姓名：赵元敏第1次课，计1学时山西经济管理干部学院教案教师姓名：赵元敏第2次课，计2学时山西经济管理干部学院教案教师姓名：赵元敏第3次课，计2学时山西经济管理干部学院教案教师姓名：赵元敏第3课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第3次课，计2学时山西经济管理干部学院教案教师姓名：赵元敏第4次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第5次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第6次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第7次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第8次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第9次课，计2学时山西经济管理干部学院教案教师姓名：赵元敏第10次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第11次课，计4学时山西经济管理干部学院教案教师姓名：赵元敏第12次课，计2学时。

《旅游英语》课程教学大纲学分：2.0学时：39适用专业：旅游管理、应用英语（旅游方向）一．课程性质课程性质：旅游英语是旅游管理专业的必修课，旨在提高旅游专业的学生和旅游从业人员在从事涉外业务所需要的英语交际能力，包括专业阅读、翻译、写作和口头交际的能力。

课程目标：帮助学生拓宽知识面，对所接触过的有关旅游方面的知识进行整理归纳并加深巩固，熟悉旅游业及相关行业的知识和术语，提高英语语言运用的能力。

学生学完本课程后，能够扩大专业知识面和专业词汇量，掌握礼貌服务，为今后从事涉外导游、旅游管理工作打好基础。

前导课程：大学英语后续课程：无二、课程目标知识目标：本教程主要涉及旅游接待方面，以旅游观光为主线，以导游工作为出发点，内容涵盖了旅游观光的主要内容，包括日程安排、迎送、住店、餐饮、娱乐、购物、都市旅游和山水旅游等。

既有文化介绍又有业务流程。

学生通过学习，熟练掌握有关旅游管理的专业英语词汇，掌握常见的英文句型及重点语法，能听懂旅游业的常用英语口语，熟练朗读及拼写，能进行基本的英汉互译，能运用基本正确的英语进行对客交流服务，如：机场迎接游客、入住酒店，游览参观等。

技能目标：通过专题内容的集中训练，学生能够提高涉外旅游服务的英语听、说、读、写技能，能运用基本正确的英语进行对客交流服务。

素质目标：通过学习有关介绍中国文化及山水旅游活动的情景对话和真实语言材料，提高作为旅游工作者的旅游交际能力、文化素质和团队协作精神。

三、教学内容及具体要求Unit 1授课学时：4教学内容： Meeting Guests基本要求：1. To master the work procedure and task for a tour guide to meet guests.2. To make sure what a tour guide should prepare before meeting guests.3. To obtain the following abilities, such as meeting guests,making a welcome speech, transferring guests to the hotel, indicating the travel plan, and explaining scenery alongthe way.Unit 2授课学时：3教学内容：Hotel Check-in基本要求：1.To master the work procedure and content of a tour groupto check in.2.To grasp the importance of checking the schedule.3.To build up the ability of anticipating and dealing withunexpected events during check-in.Unit 3授课学时：3教学内容：Hotel Service基本要求：1.To get familiar with the procedure of catering service.2.To learn the food culture of tour destinations.3.To learn and practice the skills of dish ordering andpayment.Unit 4授课学时：4教学内容：Mountains and Waters Tours基本要求：1. To get familiar with the basic knowledge of mountain andwaters landscapes.2. To learn the skills of presenting mountain and waterslandscapes.3. To improve the ability to make up the guiding speech for mountain and water.landscapesUnit 5授课学时：3教学内容：Garden Tour基本要求：1.To get familiar with the basic knowledge on Chinese gardenlandscapes.2.To learn the skills of presenting Chinese gardenlandscapes.3.To learn to make up the guiding speech Chinese gardenlandscapes.Unit 6授课学时：3教学内容：Temple Tour基本要求：1.To grasp the basic knowledge of religious and culturallandscapes.2.To learn and practice the skills of presenting religiousand cultural landscapes.3.To learn to make up the guiding speech for religious andcultural landscapes.Unit 7授课学时：3教学内容：Mausoleum Tour基本要求：1.To get familiar with the basic knowledge of mausoleum.2.To learn and practice the skills of presenting mausoleum.3.To improve the ability to make up the guiding speech formausoleum tour.Unit 8授课学时：3教学内容： Shopping Service基本要求：1.To get familiar with the service procedure of shopping.2.To grasp the characteristics of local specialties indifferent tourist destinations.3.To know the precautions in the shopping service.Unit 9授课学时：4教学内容：Tourism Entertainment Services基本要求：1.To get familiar with the service procedure.2.To grasp local entertainment programs and characteristicsof them.3.To let the students develop a vocabulary related to thistopic.Unit 10授课学时：3教学内容：Handling Accidents and Complaints基本要求：1.To get familiar with the basic knowledge of travelingaccidents and complaints traveling accidents and complaints.2.To know the procedures of traveling accidents andcomplaints.3.To learn and practice the skills of traveling accidentsand complaints.4.To improve the basic ability to deal with minor accidents. Unit 11授课学时：3教学内容：Seeing off the Tour Group基本要求：1.To get familiar with the basic knowledge of seeing off thetour group.2.To learn the techniques of seeing off the tour group.3.To learn and practice the skills of traveling accidentsand complaints.4.To obtain and practice the ability to make up and deliverthe farewell speech.Unit 12授课学时：3教学内容：Services of Tour Leader基本要求：1.To learn the basic overview of the destination countries.2.To practice communication skills.3.To practice the ability of an independent overseas.4.To improve the ability to deal with emergencies abroad.四、教学手段及方法本课程的教学主要侧重于学生的实践能力，体现教,学,做融为一体，主要是要让学生掌握一些旅游有关的基本技能和技巧，并进行反复的练习，使学生在学习旅游相关知识的同时又提高旅游交际环境中综合应用能力和职业能力。

《旅游英语听说》教学大纲一、课程基本信息二、课程性质和任务课程的性质：本课程是旅游专业的一门专业必修课。

针对旅游专业学生开设。

课程的任务：通过本课程的学习，使学生具有一定的运用英语进行交际的综合能力，特别是听说能力，达到从事一般旅游业所需的英语水平。

使学生熟悉入境涉外旅游和出境旅游方面的工作流程与规范，掌握各工作流程的英语交际会话，掌握旅游专业词汇和旅游英语特定的表达方式，能与外国游客进行日常口语的对话，能用英语为外国游客简单地介绍相关旅游景点及文化专题,能带旅游团进行出境旅游，提高学生的职业素质和英语素质。

通过本课程的教学，使学生达到下列基本要求：1．掌握有关旅游服务接待中常用的专业词汇，了解旅游英语口语的特定表达方式；2．加强角色扮演旅游情景对话的训练，提高听说能力，能较流利地与外国游客进行交流；3．通过在不同场合中导游活动的演练，熟悉导游工作程序，提高学生综合运用英语和旅游专业知识的能力。

三、学时分配表四、重点内容Unit 1 two periods【Teaching aim】1. Preparation for meeting tour group2. Get Information of the tour attractions in Beijing 【Important and Difficult Points】Tour Commentary for attractions in Beijing 【Teaching Contents】Part I Tips for Tour GuidesCase Study 1 Preparations for Meeting Tour Group Part II Listening ActivitiesListening 1 Beijing CityListening 2 Beijing OperaPart III Welcome SpeechA Welcome SpeechPart IV Situational DialogueSummer PalacePart V Tour CommentaryThe Great WallPart VI Translation1. Imperial Palace MuseumTian’anmen SquareUnit 2 ten periods【Teaching aim】1. Meeting Tourists at the Airport2. Get Information of the tour attractions in Shanghai 【Important and Difficult Points】Tour Commentary for attractions in Shanghai 【Teaching Contents】Part I Tips for Tour GuidesCase Study 2 Meeting Tourists at the AirportPart II Listening ActivitiesListening 1 Shanghai CityListening 2 Huangpu River CruisePart III Situational DialogueThe Nanjing RoadPart IV Tour CommentaryThe BundPart V Farewell SpeechA Farewell SpeechPart VI Translation1. Yuyuan Garden2. Huangpu River CruiseUnit 3 ten periods【Teaching aim】1. Receiving tourists by mistake2. Get Information of the tour attractions in Jiangsu 【Important and Difficult Points】Tour Commentary for attractions in Jiangsu 【Teaching Contents】Part I Tips for Tour GuidesCase Study 3 Receiving Tourists by MistakePart II Listening ActivitiesListening 1 Nanjing CityListening 2 YangzhouPart III Tour ItinerariesChina DiscoveryPart IV Situational DialogueZhuozheng GardenPart V Tour CommentaryTongliPart VI Translation1. Zhongshan Mountain2. ZhouzhuangUnit 4 ten periods【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Sichuan 【Important and Difficult Points】Tour Commentary for attractions in Sichuan 【Teaching Contents】Part I Tips for Tour GuidesCase Study 4 The Luggage LostPart II Listening ActivitiesListening 1 Chengdu CityListening 2 Tourism Resources in SichuanPart III On-the-Way IntroductionChengdu--Ya' anPart IV Situational DialogueWuhou TemplePart V Tour CommentaryYerenhai (Mugecuo)Part VI Translation1. Du Fu' s Thatched Cottage2. 青城山Unit 5 ten periods【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Anhui 【Important and Difficult Points】Tour Commentary for attractions in Anhui 【Teaching Contents】Part I Tips for Tour GuidesCase Study 5 Checking in the HotelListening 1 Hefei CityListening 2 Lord Bao' s Memorial TemplePart III Situational DialogueMt. JiuhuaPart IV Tour CommentaryMt. HuangshanPart V Translation1. Mt. Jiuhua2. 屯溪老街Unit 6 ten periods【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Shandong 【Important and Difficult Points】Tour Commentary for attractions in Shandong 【Teaching Contents】Part I Tips for Tour GuidesCase Study 6 Rooms below the Contract Standard Part II Listening ActivitiesListening 1 Jinan CityListening 2 Dacheng HallPart III Situational DialogueMt. TaishanPart IV Tour CommentaryThe Confucius TemplePart V Translation1. Qingdao2. Mt. TaishanUnit 7 ten periods【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Henan 【Important and Difficult Points】Tour Commentary for attractions in Henan 【Teaching Contents】Part I Tips for Tour GuidesCase Study 7 Food and Dietary ChangeListening 1 Zhengzhou CityListening 2 Yellow River Scenic AreaPart III Situational DialogueLongmen GrottoesPart IV Tour CommentaryShaolin TemplePart V Translation1. Longrnen Grotto2. White Horse TempleUnit 8 two periods【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Hunan 【Important and Difficult Points】Tour Commentary for attractions in Hunan 【Teaching Contents】Part I Tips for Tour GuidesCase Study 8 ShoppingPart II Listening ActivitiesListening 1 Changsha CityListening 2 Tourist Sites in HunanPart III Situational DialogueA Splendid Tour of HunanPart IV Tour CommentaryDongting LakePart V Translation1. Zhangjiajie National Forest Park2. Yueyang TowerUnit 9【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Shaanxi 【Important and Difficult Points】Tour Commentary for attractions in Shaanxi 【Teaching Contents】Part I Tips for Tour GuidesCase Study 9 Passport LostListening 1 Xi’an CityListening 2 The Xi’an City WallPart III Situational DialogueMt. HuashanPart IV Tour CommentaryThe Terra Cotta Warriors and HorsePart V ReadingShaanxi History City WallPart VI TranslationDacien TempleUnit 10【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Chongqing 【Important and Difficult Points】Tour Commentary for attractions in Chongqing 【Teaching Contents】Part I Tips for Tour GuidesCase Study 10 The First AidPart II Listening ActivitiesListening 1 Chongqing CityListening 2 CiqikouPart III Situational DialogueDazu Rock CarvingPart IV Tour CommentaryThe Three GrottoesPart V ReadingDazu GrottoesPart VI TranslationBaidi CityUnit 11【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Zhejiang 【Important and Difficult Points】Tour Commentary for attractions in Zhejiang 【Teaching Contents】Part I Tips for Tour GuidesCase Study 11 Hotel on FirePart II Listening ActivitiesListening 1 HangzhouListening 2 Leifeng PagodaPart III Situational DialogueLingyin TemplePart IV Tour CommentaryThe West LakePart V ReadingSantanyinyue IslandPart VI TranslationMelting Snow at Broken BridgeUnit12【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Yunnan 【Important and Difficult Points】Tour Commentary for attractions in Yunnan 【Teaching Contents】Part I Tips for Tour GuidesCase Study12A breach of SecurityPart II Listening ActivitiesListening 1 Kunming CityListening 2 Dianchi LakePart III Situational DialogueStone ForestPart IV Tour CommentaryThe Old Town LijiangPart V ReadingDaliPart VI TranslationYunnan Ethnic VillageUnit 13【Teaching aim】1. Tips for Tour Guides2. Get Information of the tour attractions in Guizhou 【Important and Difficult Points】Tour Commentary for attractions in Guizhou 【Teaching Contents】Part I Tips for Tour GuidesCase Study 13 Traffic AccidentPart II Listening ActivitiesListening 1 Guiyang CityListening 2 Zhijin CavePart III Situational DialogueMt. FanjingPart IV Tour CommentaryHuangguoshu WaterfallPart V ReadingsQingyan Ancient TownPart VI TranslationXijiang—No.1 Village of Miao NationalityUnit 14【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Guangxi 【Important and Difficult Points】Tour Commentary for attractions in Guangxi 【Teaching Contents】Part I Tips for Tour GuidesCase Study 14 Police and religionPart II Listening ActivitiesListening 1 Nanning CityListening 2 Elephant Trunk HillPart III Situational DialogueWest StreetPart IV Tour CommentaryThe Lijiang RiverPart V ReadingSeven Start ParkPart VI TranslationMt. FuboUnit 15【Teaching aim】1. Tips for Tour Guide2. Get Information of the tour attractions in Guangdong 【Important and Difficult Points】Tour Commentary for attractions in Guangdong【Teaching Contents】Part I Tips for Tour GuidesCase Study15 Sending off the TouristsPart II Listening ActivitiesListening 1 Guangzhou CityListening 2 The Five-Ram SculpturePart III Situational DialogueYuexiu ParkPart IV Tour CommentaryThe Sun Yat-sen Memorial HallPart V ReadingSplendid China Miniature SitePart VI TranslationWindow of the World五、本大纲尚需说明的问题1. 本课程以理论学习为主，采用传统的板书教学。

《旅游英语》课程教学大纲课程编号：学时：36 学分：2适用对象：外国语学院英语教育专业本科先修课程：综合英语考核方式：本学科的成绩考核分为两个部分。

1. 平时成绩。

其考核包括：学习态度，出勤，课堂纪律，作业完成情况（包括书面作业和口头作业，书面作业不少于6次），占总成绩的30%。

2. 期末成绩。

期末考试采用“闭卷”笔试的方式对学生所学知识进行考核。

试卷包括基础题和能力题，占总成绩的70%。

使用教材及主要参考书：1.教育部《旅游英语》教材编写组.《旅游英语》.北京：高等教育出版社，20022.于立新主编，《旅游英语教程》，北京大学出版社，20133.朱华主编，《旅游英语教程》，高等教育出版社，20064.李燕、徐静主编，《旅游英语》，清华大学出版社，2009一课程的性质和任务《旅游英语》是我院外国语学院英语本科专业选修课之一。

本课程的教学目的是在英语专业学生原有基础上进一步培养学生的英语听、说、阅读及翻译能力,，不仅考查学生英语综合能力的掌握水平，提高学生的英语实际运用能力，尤其是通过大量专业旅游资料的翻译练习，使学生既提高英语水平，又扩宽旅游专业知识面，使学生具有较强的运用旅游英语进行交际的综合能力。

本课程从培养英语综合应用型人才的总体目标出发，结合学生毕业后的工作实际要求，力求向学生提供未来工作岗位所需要的专业英语知识和技能，培养学生的多方面英语交际能力；本课程力求做到基础与专业完美结合、知识与技能有机结合，全面提高学生旅游英语综合应用能力，培养实用性英语专业人才。

二教学目的与要求要求学生通过学习，熟练掌握有关旅游的专业英语词汇，掌握常见的英文句型及重点语法，认真完成课程中规定的各项练习，能听懂旅游业的常用英语口语，熟练朗读及拼写，能进行基本的英汉互译，能运用基本正确的英语进行对客交流服务，如：机场迎接游客、入住酒店，游览参观等，掌握旅游英语的基本学习方法、技巧；并鼓励学生学会借助工具书独立解决学习中所遇到的各种问题。

《旅游英语》教学教案教学目标：1、知识目标：使学生掌握基础的旅游英语词汇和表达方式，了解如何在旅行中与外国人进行有效的沟通。

2、能力目标：培养学生运用旅游英语进行实际交流的能力，提高他们的口语表达和听力理解能力。

3、情感目标：激发学生对旅游英语的兴趣，培养他们的跨文化意识和国际视野。

教学内容：1、旅游英语的基本词汇和短语2、旅行中的日常交流用语3、旅游景点的介绍和描述4、跨文化交际技巧教学重点与难点：重点：使学生掌握旅游英语的基本词汇和短语，学会在旅行中与外国人进行日常交流。

难点：如何准确、流利地使用旅游英语进行交流，以及跨文化交际技巧的应用。

教具和多媒体资源：1、投影仪和PPT2、旅游英语视频材料3、旅游英语词汇卡片4、模拟场景道具教学方法：1、激活学生的前知：回顾已学的英语词汇和短语，与旅游英语相关的内容进行对比和。

2、教学策略：通过讲解、示范、小组讨论和角色扮演等方式，使学生掌握旅游英语的表达方式。

3、学生活动：组织学生进行模拟旅行对话，提高他们的口语表达和听力理解能力。

教学过程：1、导入（5分钟）：通过提问的方式，了解学生对旅游英语的兴趣和前期知识储备。

2、讲授新课（30分钟）：讲解旅游英语的基本词汇和短语，展示并让学生模仿实用的旅行对话。

3、巩固练习（15分钟）：学生分组进行角色扮演，模拟旅行中的各种场景进行对话。

教师进行巡视，给予必要的指导和反馈。

4、归纳小结（10分钟）：总结本节课学习的重点内容，回顾旅行英语的关键表达方式，鼓励学生进行口头总结。

评价与反馈：1、设计评价策略：组织学生进行小组角色扮演活动，观察他们的实际交流能力和口语表达水平。

结合学生的自我评价和互相评价，对学生的学习效果进行综合评估。

2、为学生提供反馈：在角色扮演活动结束后，对学生的表现给予及时的反馈，指出他们在旅游英语表达中的优点和不足之处。

引导学生反思自己的学习过程和方法，以便进一步提高学习效果。

作业布置：1、复习本节课所学的旅游英语词汇和短语。

旅游英语视听说第二版朱华课后答案Unit OneSection AII Comprehension of The Text1.The attitude is that if one is not moving ahead, he is falling behind.2.Time is treated as if it were something almost real. People budget it, waste it, steal it, kill it, cut it, account for it; they also charge for it. They do this because time is a precious resource.3.Everyone is in a rush—often under pressure. In the writer’s eyes, city people always appear to be hurrying to get where they are going, restlessly seeking attention in a store, or elbowing others as they try to complete their shopping.4.Don’t take it personally. This is because people value time highly, and they resent someone else “wasting” it beyond a certain appropriate point.5.This is because Americans generally assess and enquire about their visitors professionally rather than socially. They start talking business very quickly. Time is always ticking in their inner ear.6.Americans produce a steady flow of labor-saving devices: they communicate rapidly through faxes, phone calls or emails rather than through personal contacts.7.The impersonality of electronic communication has little or no relation to the significance of the matter at hand.8.It is taken as a sign of skillfulness or being competent to solve a problem or fulfill a job with speed in the U.S.III Vocabulary1.Budgeted2.acute3.restless4. surroundingspetent6. assessing7.elbowed8.conductingIV．Filling the Blank1．behind 2 for 3.to 4. out 5.of 6.to 7.in 8.intoV Word Buildingmitment2. attraction3.appointment4. impression5.civilization6. composition7.confusion8.congratulation9.consideration 10..explanation 11.acquisition 12.depression VI1advisable 2desirable 3favorable 4considerable 5remarkable 6 preferable7 drinkable8. acceptableVII Structure1. much less do they take them out for dinner2.much less a big company3.much less carry it upstairs4. much less spoken to him5.much less ( to ) read a lot outside of itVIII.1.Having meals at home can cost as little as two or three dollars, whereas eating out at a restaurant is always more expensive2.We thought she was rather proud, whereas in fact she was just very shy3.We have never done anything for them, whereas they have done everything for us.4.Natalie prefers to stay for another week, whereas her husband prefers to leave immediately.5.Some highly praise him, whereas others put him down severelyIX Translation Chinese to English1. In the eyes of some people, Picasso’s paintings would seem rather foolish2. The increase in their profits is due partly to their newmarket strategy.3. The man told his wife to keep the medicine on the top shelf so that it would be beyond the children’s reach.4. Happiness doesn't always go with money5. That car has given me nothing but trouble ever since I bought it.X Translation English to Chinese1. 这种态度的结果是，全国人民都投身到研究、实验和探索中去了。