亚马逊常用英语
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亚马逊常用英语HEN system office room 【HEN16H-HENS2AHENS8Q8-HENH1688】买家投诉有问题,首先需要买家提供证据Dear friend We are sorry to hear that. Could you please kindly take some pictures for our evaluation? We will double cheIf it is really our quality issue, the refund or new replacement will be availablLooking forward to hearing from you regards!walker若是因为没达到买家期望值,不是质量问题Dear friend Thanks for your pictures. After reviewing the pictures, we found that it is under our specifications. The swe are sorry that you don't like it, in order to showing my apologies, would we gBest regards!walker若是质量问题,询盘客户要退款还是重新发送Dear friend Thanks for your pictures. We are sorry that this is our quality issue. Would you like to refund or new replBest regards!walker 若是质量问题,需要重新发送Dear friend Thanks for your pictures. We are sorry that this is our quality issue. Ok, we will send you a new one for rBest regards!walker 若是质量问题,需要退款Dear friend Thanks for your pictures. We are sorry that this is our quality issue. Ok, we will issue the refund for youBest regards!walker 针对尺码的问题Dear friend We are sorry to hear that. Could you please kindly take some pictures for our evaluation? We will double cheLooking forward to hearing from you regards,walker若是质量问题,不影响使用,刺绣问题(针对服装)Dear friend Thanks for your picutres. We are sorry that this is our quality issue, but could you please kindly help us If it is workable for you, we will give you the $$$ as the forward to hearing from you regards,walker若是质量问题,不影响使用Thanks for your picutres. We are sorry that this is our issue, In order to showing my apologies, could we give you a good discount or send you aBest regards,若是质量问题,不影响使用Thanks for your picutres. We are sorry that this is our issue, In order to showing my apologies, we glad to give you the $2 as the product is so cheap that we really have no profit. hope you can understand usLooking forward to hearing from you regards,walker若是尺码大小差异Dear friend Thanks for your pictures. We are sorry that we do not find the size difference through the pictures. we did inspect your item that is the same as you ordered before shipment. We are In order to showing my apologies, could we give you a good discount or send you awalker若是尺码大小差异Dear friend Thanks for your pictures. We are sorry that we do not find the size difference through the pictures. we did inspect your item that is the same as you ordered before shipment. We are Due to current situation, In order to showing my apologies, we are happy toofferHowever, some friends will accept the second plan that we send you a new one withHope you consider it .Please you!Best Regardswalker无条件退货Dear friend Yeah, we can accept the return for full refund. Please kindly return back to follAttn: +名字Address: +地址Zip Code: +邮编Phone: +电话 Kindly make sure all returns including all original products, packages, accessoriPlease also be noted that the return cost should be accepted at your end. We willBest regards!walker无条件换货Dear friend Yeah, we can accept the exchange. Please kindly return back to following address:Attn: +名字Address: +地址Zip Code:+ 邮编Phone: +电话 Kindly make sure all returns including all original products, packages, accessoriPlease also be noted that the return cost should be accepted at your end. We willWe have another solution to help you solve the issue easier, if you can help us aBest regards!walker 质量太差退换货Dear friend We are sorry for the quality problems and would pay more attention on the qualityWe will accept your requirement and please kindly return the good。
山东可力亚马逊学习基础知识02--------专业术语解释1、SKU:英文全称:StockKeeping Unit(库存量单位),即库存进出计量的单位,可以是以件,盒,托盘等为单位。
针对电商而言:甲、SKU是指一款商品,每款都有出现一个SKU,便于电商品牌识别商品。
乙、一款商品多色,则是有多个SKU,例:一件衣服,有红色、白色、蓝色,则SKU编码也不相同,如相同则会出现混淆,发错货。
2、ASIN:英文全称:Amazon Standard Identification Number中文全称:亚马逊标准标识号ASIN是亚马逊商品一个特殊的编码标识,每个商品的都不同。
是亚马逊随机生成的字母数字组合。
3、KYC:英文全称:Know your customerKYC政策(即充分了解你的客户)对账户持有人的强化审查。
KYC政策不仅要求金融机构实行账户实名制,了解账户的实际控制人和交易的实际收益人,还要求对客户的身份、常住地址或企业所从事的业务进行充分的了解,并采取相应的措施。
了解资金来源合法性。
4、FBA:英文全称:Fulfillment by Amazon中文全称:亚马逊物流FBA是指由亚马逊提供高标准的,包括仓储,拣货,包装,配送,客服和退货在内的所有物流服务。
5、FBA头程:就是指货物从国内-国外亚马逊仓库这一段运输,中间包括清关预付关税等服务。
6、UPC:英文全称:universalproduction code中文全称:通用产品编号(代码)UPC是最早大规模应用的条码,其特性是一种长度固定、连续性的条码,目前主要在美国和加拿大使用,由於其应用范围广泛,故又被称万用条码。
UPC码仅可用来表示数字,故其字码集为数字0~9。
7、GCID:Amazon内部生成的品牌标识符,当你品牌在Amazon成功备案后,提供一个keyattribute,Amazon会自动分配独一无二的Global CatalogIdentifier也就是GCID,十六位字符,包括字母和数字。
亚马逊listing中常见英文全文共10篇示例,供读者参考篇1Hey guys, have you ever shopped on Amazon before? It's like the biggest online store ever! And guess what, there are some common English words and phrases you'll see a lot on Amazon listings. Let me tell you all about them!First off, you'll see the word "product" a lot. That just means the thing that you're thinking about buying. It could be a toy, a book, a shirt, anything really! Then there's "price," which is how much the product costs. Sometimes there's a "discount" too, which means the price is lower than usual. That's always exciting!When you look at a listing, you'll see a bunch of pictures of the product. Those are called "images." And below the images, there's usually a description of the product. That's where you can learn more about what you're buying. And don't forget to check out the "reviews" from other people who bought the product. They can tell you if it's good or not.Oh, and one more thing – when you're ready to buy something, you just click on the "add to cart" button. Then you can go to your cart and check out when you're ready. It's so easy!So next time you're on Amazon, remember all these words and phrases. Happy shopping, everyone!篇2Hey guys, have you ever shopped on Amazon before? It's like the biggest online store ever! And when you go on there, you see all these words and stuff that might be a little confusing. But don't worry, I'm here to help explain some of the common English words you might see on Amazon listings.First up, we have "Prime". Prime is like a special membership where you can get free shipping on lots of stuff and even get access to movies and TV shows. It's super cool!Next, there's "product description". This is where the seller tells you all about the thing they're selling. Like, if it's a toy, they might say how big it is or what colors it comes in.Then there's "reviews". These are what other people who bought the thing think about it. It's like getting advice from your friends before you buy something.Oh, and don't forget about "price". This is how much the thing costs. Sometimes there's also a "sale price" which is like a discount.And finally, there's "add to cart". This is where you click if you want to buy the thing. It's like putting it in your shopping bag.So now that you know all these words, you can totally be a pro at shopping on Amazon. Happy shopping, everyone!篇3Hi everyone! Today I want to talk about some common English words and phrases you might see on Amazon listings. It's important to understand these words so you can buy things online easily!1. Prime: When you see the word "Prime" on a listing, it means that item is eligible for Amazon Prime shipping. That means you can get your item super fast!2. Customer Reviews: These are comments from other people who have bought the item. It's a good idea to read the reviews before you make a purchase.3. Add to Cart: This button lets you put the item in your shopping cart. Just click on it when you want to buy something!4. Free Shipping: Some items come with free shipping, which means you don't have to pay extra for delivery.5. Description: This is where you can read all about the product, like what it's made of and how big it is.6. Sale: If a product is on sale, that means it's cheaper than usual. It's a great time to buy!7. In Stock: This means the item is available to buy right now. If it says "Out of Stock," you'll have to wait until it's back in stock.So there you have it! These are some common words and phrases you might see on Amazon listings. Happy shopping!篇4Hey guys, have you ever shopped on Amazon before? I love looking at all the cool stuff they have on there! There are so many things to choose from, it's like a treasure chest of awesome stuff!One thing you might notice when you're browsing on Amazon is that a lot of the things have these funny words next to them. Those are called listings, and they tell you all about the product you're looking at. I thought it would be fun to talk about some of the common words you might see in those listings.1. Description: This is where the seller tells you all about the product. They might talk about what it's made of, how it works, or why it's so cool.2. Features: These are the special things about the product that make it awesome. Like if it lights up, or if it's waterproof, or if it comes in different colors.3. Reviews: This is where other people who bought the product tell you if they liked it or not. It's like getting advice from your friends to see if something is worth buying.4. Price: This is how much the product costs. Sometimes there's a discount or a sale price, so you might get a good deal!So next time you're shopping on Amazon, keep an eye out for these words in the listings. They'll help you decide if a product is right for you. Happy shopping, everyone!篇5Hey guys! Today I'm gonna talk about some common English phrases you might see on Amazon listings. It's super important to understand these phrases so you can shop smart and know exactly what you're getting. Let's get started!1. "Prime Eligible" - This means that the item is eligible for Amazon Prime shipping, which means you can get it super fast and for free if you're a Prime member.2. "Best Seller" - This means that the item is one of thetop-selling products in its category. It's a good indication that it's a popular and well-liked item.3. "Frequently Bought Together" - This means that customers often purchase this item along with another related item. It's a good way to see what other products may complement your purchase.4. "Limited Time Offer" - This means that the price or deal on the item is only available for a short period of time. So if you see this, you might want to act fast!5. "Customer Reviews" - This is where you can read what other customers have to say about the product. It can be super helpful in making your purchasing decision.6. "Free Returns" - This means that if you're not satisfied with the item, you can return it for free and get a refund. It's always good to look for this option when shopping online.So there you have it, guys! Remember to keep these phrases in mind when you're shopping on Amazon. Happy shopping!篇6Hey guys, today I'm gonna talk about some common English phrases you might see on Amazon listings! So if you're shopping online and come across these words, you'll know what they mean.1. Prime Shipping: This means your package will arrive super fast, usually within two days if you have Amazon Prime.2. Best Seller: This means the product is really popular and lots of people are buying it.3. Limited Time Offer: This means the deal won't last forever, so you better buy it now before it's gone!4. Free Returns: This means you can send back the item for free if you don't like it or it doesn't fit.5. Customer Reviews: This is where you can read what other people have said about the product before you buy it.6. Add to Cart: This is the button you click to put the item in your shopping cart so you can buy it later.7. Save for Later: If you're not ready to buy something yet, you can save it for later so you don't forget about it.8. Out of Stock: This means the item is sold out and they don't have any more.So next time you're shopping on Amazon, keep an eye out for these phrases and you'll be a pro at online shopping! Bye for now!篇7Hello everyone! Today I want to talk about some common English words and phrases you might see on an Amazon listing. It's important to know what these words mean so you can understand the products you're looking at and make sure you're getting what you want.1. "Prime": This means that if you have a Prime membership, you can get free two-day shipping on this item. It's a great deal if you shop on Amazon a lot!2. "Bestseller": This means that a lot of people have bought this item and liked it. It's a good sign that it's a popular choice.3. "Limited time offer": This means that the item is on sale fora short period of time. If you see this, you might want to act fast before the price goes back up.4. "Customer reviews": These are comments from people who have bought the item and want to share their opinions. It's helpful to read these to see if the product is right for you.5. "Add to cart": This is a button you can click to add the item to your shopping cart. It's how you buy things on Amazon.6. "Sold by": This tells you who is selling the item. It's good to check this to make sure you're buying from a reputable seller.I hope this helps you understand some of the common English words you might see on an Amazon listing. Happy shopping!篇8Hey everyone, have you ever heard of Amazon listings? They're super cool because they have all kinds of stuff for sale online. But sometimes, the English can be a little tricky to understand. So today, I'm gonna break down some common English phrases you might see on Amazon listings.1. "Free shipping" - This means that you don't have to pay any extra money for the shipping cost. It's like getting a present in the mail without having to pay for it!2. "Prime eligible" - If you see this, it means that you can get your package delivered super fast if you have a Prime membership. It's like magic, because you can get your stuff in just 2 days!3. "Bestseller" - This means that a lot of people have bought this item and really liked it. It's like saying it's the most popular kid in class!4. "Limited stock" - Uh-oh, this means that there's only a few left of this item. If you really want it, you better hurry up and buy it before it's all gone!5. "Customer reviews" - These are like little notes from other people who bought the item. They'll tell you if they liked it or not, so you can decide if you want to buy it too.So next time you're scrolling through Amazon, keep an eye out for these phrases. They'll help you understand what you're buying and make shopping online even more fun!篇9Hey guys, have you ever heard of Amazon listings? It's like this awesome online store where you can buy all kinds of cool stuff! And guess what? They use some special English words todescribe the things they're selling. Let me tell you about some of the common ones you might see on there.First up, there's "Prime". This means you can get your stuff delivered super fast, like within two days! It's like magic how quickly it comes to your door.Next, there's "bestseller". This means a lot of people have bought that item and loved it so much that it became a bestseller. You know it's gotta be good if so many people are buying it.Then there's "customer reviews". These are comments from other people who bought the same thing. They tell you if they liked it or not, so you can decide if you want to buy it too.Oh, and don't forget about "add to cart". That's how you put something in your virtual shopping cart to buy later. It's like putting things in your basket at the store.And finally, there's "discount" and "sale". That's when the price of something goes down, so you can get a great deal on it. It's like getting a present for yourself at a cheaper price.So next time you're shopping on Amazon, you'll know what all those fancy words mean. Happy shopping, everyone!篇10Hey guys, have you ever heard of Amazon listings? They are like the online brochures for products that you can find on the Amazon website. They are super important because they help people decide if they want to buy something or not.One of the key things you'll see on Amazon listings is the product description. This is where they tell you all about the item, like what it does, what it's made of, and why you should buy it. Sometimes they even throw in some fun facts or how-tos to make it more interesting.You'll also see customer reviews on Amazon listings. These are like little notes from people who have already bought the product. They'll tell you what they liked or didn't like about it, so you can decide if it's right for you.Oh, and don't forget about the product images! You can see what the item looks like from all angles so you know exactly what you're getting. It's like window shopping, but on your computer.So next time you're on Amazon looking for something cool to buy, make sure to check out the listings. They'll help you make the best choice and find the perfect product for you. Happy shopping!。
跨境电商必背英语单词1. E-commerce 电子商务2. Cross-border 跨境3. Online shopping 网购4. Overseas market 海外市场5. International trade 国际贸易6. Global shipping 全球运输7. Logistics 物流8. Supply chain 供应链9. Customs clearance 清关10. Import 进口11. Export 出口12. Warehouse 仓库13. Inventory 库存14. Product listing 产品列表15. Order management 订单管理16. Payment gateway 支付网关17. Customer service 客户服务18. Returns and exchanges 退货和换货19. Shipping method 运输方式20. Shipping fee 运费21. Dropshipping 代发货22. Fulfillment center 履约中心23. Branding 品牌24. Marketing 营销25. SEO (Search Engine Optimization) 搜索引擎优化26. Social media 社交媒体27. Analytics 分析28. Conversion rate 转化率29. Affiliate marketing 联盟营销30. Online advertising 在线广告31. Keyword research 关键字研究32. Email marketing 电子邮件营销33. Conversion funnel 转化漏斗34. Customer lifetime value (CLV) 客户终身价值35. Product sourcing 产品采购36. Supplier 供应商37. Wholesale 批发38. Retail 零售39. Private label 自有品牌40. Selling platform 销售平台。
refund 退款,return 退货,replacement 换货,discount 折扣,positive feedback 好评,netural feedback 中评,negative feedback 差评,cancel the transaction 取消交易,cancel the order 取消订单,inquiry 询盘,wholesale 批发商,original supplier 源头供应商品质条件规格specifications说明书description公差tolerance货号article No.等级grade标准standard样品sample品质quality款式样品pattern sample色彩样品color sample对等样品counter sample参考样品reference sample原样original sample复样duplicate sample封样sealed sample代表性样品representative sample商品目录catalogue宣传小册pamphlet花色(搭配)assortment增减5% plus or minus大路货(良好平均品质)fair average quality数量条件个数number净重net weight毛重gross weight皮重tare毛作净gross for net面积area体积volume容积capacity长度length重量weight装运重量shipping weight溢短装条款more or less clause客服作为我们唯一和客户沟通的渠道,往往代表了整个店铺的形象和态度,尤其是注重礼仪的国家。
因此,熟悉跨境电商客服常用英语,在跨境电商运营过程中显得至关重要。
快记下今天分享的跨境电商客服常用英语单词吧!。
跨境电商运营常用英语跨境电商运营常用英语跨境电商运营是指一种在国际市场上销售商品的商业模式,它需要处理各种语言、文化、法律和财务等方面的问题。
因此,跨境电商运营需要掌握一些常用的英语词汇和短语,以便与国际客户、供应商和物流公司进行有效的沟通。
下面是一些跨境电商运营常用的英语词汇和短语。
1. Product sourcing: 产品采购2. Supplier: 供应商3. Product listing: 产品清单4. Product description: 产品描述5. Product images: 产品图片6. Product details: 产品细节7. Product specifications: 产品规格8. Product pricing: 产品定价9. Minimum order quantity (MOQ): 最小订单量10. Lead time: 生产周期11. Payment terms: 付款条款12. Shipping terms: 运输条款13. Freight cost: 运费14. Customs clearance: 海关清关15. Duty and taxes: 关税和税费16. International trade regulations: 国际贸易法规17. Export documentation: 出口文件18. Import documentation: 进口文件19. Commercial invoice: 商业发票20. Packing list: 装箱单21. Bill of lading: 提单22. Commercial terms: 商业条款23. Incoterms: 贸易术语24. Free on board (FOB): 离岸价25. Cost, insurance and freight (CIF): 成本、保险费和运费价26. Carriage and insurance paid to (CIP): 运费和保险费付至27. Delivery duty paid (DDP): 运费、关税和税费全包价28. Letter of credit (L/C): 信用证29. Trade assurance: 贸易保障30. Quality control: 质量控制31. Inspection: 检查32. Sampling: 取样33. Testing: 测试34. Product certification: 产品认证35. After-sales service: 售后服务以上是跨境电商运营常用的英语词汇和短语,掌握这些词汇和短语能够帮助跨境电商企业更好地理解和应对国际市场的挑战,提高企业的竞争力和市场占有率。
亚马逊名词解释亚马逊(Amazon)作为全球最大的在线购物平台之一,拥有众多独特的术语和定义,对于新手来说,可能会感到困惑。
为了让大家更好地了解亚马逊,本文将从以下几个方面进行解释。
1. 亚马逊卖家中心(Amazon Seller Central)亚马逊卖家中心是卖家们的管理平台,通过该平台,卖家们可以处理订单、管理库存、添加产品信息、制定价格策略、解决客户问题等等。
卖家中心是亚马逊卖家们日常操作的核心。
2. 亚马逊FBA(Fulfillment By Amazon)亚马逊FBA是一项服务,即“亚马逊配送”。
卖家们通过FBA将商品寄送到亚马逊仓库,然后由亚马逊处理订单、进行商品包装和配送、处理退货等工作。
对于卖家来说,使用FBA可以大幅减少库存管理和发货的工作量,同时可以提高买家的信任度。
3. 亚马逊ASIN(Amazon Standard Identification Number)ASIN是由亚马逊分配的一组标识符,是亚马逊市场上每个售卖商品的唯一识别码。
它由10个字符(字母和数字)组成,可以用于识别商品的品牌、型号、颜色、尺寸等信息。
4. 亚马逊买家账户(Amazon Buyer Account)亚马逊买家账户是每个注册买家的核心账户,用于购买商品、查看订单、管理收货地址、参加促销活动等功能。
买家账户与卖家账户不同,买家无法访问卖家中心和卖家相关操作。
5. 亚马逊广告(Amazon Advertising)亚马逊广告是亚马逊提供的广告投放服务,可以让卖家们在亚马逊上展示自己的商品,并在有关的搜索结果或产品页面上显示广告。
亚马逊广告有多种形式,包括亚马逊广告网络、亚马逊卖家广告和亚马逊品牌注册商标广告等。
6. 亚马逊评价(Amazon Review)亚马逊评价是买家对购买的商品进行评价的一种方式,评价可以包括商品的质量、卖家的服务、物流速度等要素。
对于卖家来说,良好的评价可以提高产品排名和购买转化率。
亚马逊集团英语面试口语大全Q:What contribution did you make to your current(previous)organization?(你对目前/从前的工作单位有何贡献?)A:I have finished three new projects,and I am sure I can apply my experienceto this position.(我已经完成个新项目,我相信我能将我的经验用在这份工作上。
) Q:What do you think you are worth to us?(你怎么认为你对我们有价值呢?)A:I feel I can make some positive contributions to your company in the future.(我觉得我对贵公司能做些积极性的贡献。
)Q:What make you think you would be a success in this position?(你如何知道你能胜任这份工作?)A:My graduate school training combined with my internship should qualify me forthis particular job.I am sure I will be successful.(我在研究所的训练,加上实习工作,使我适合这份工作。
我相信我能成功。
)Q:Are you a multitasked individual?(你是一位可以同时承担数项工作的人吗?)Q:Do you work well under stress or pressure?(你能承受工作上的压力吗?)A:Yes,I think so.A:The trait is needed in my current(or previous)position and I know I canhandle it well.(这种特点就是我目前(先前)工作所需要的,我知道我能应付自如。
亚马逊英文客服话术亚马逊英文客服话术可以包括以下内容:1. 欢迎及自我介绍:Hello, thank you for calling Amazon customer service. My name is [Your Name]. How may I assist you today?2. 识别客户问题:Could you please provide me with more information about the issue you are experiencing?3. 确认身份:May I please have your account details, such as your name and email address, to ensure I am addressing the correct customer?4. 解答常见问题:a) 如何下订单:To place an order, you can visit our website and select the items you wish to purchase. Then, proceed to the checkout page and enter your shipping and payment details.b) 退换货政策:Our return and exchange policy allows customers to return or exchange items within a certain timeframe. Could you please provide me with your order number so that I can assist you further?c) 追踪包裹:To track your package, you can log into your Amazon account and go to the "Orders" section. From there, you can find the tracking information for your order.d) 付款问题:If you are experiencing issues with payment, I recommend contacting your bank or credit card issuer to ensure there are no restrictions on your account. You can also try using a different payment method.5. 提供解决方案:a) 针对订单问题:I apologize for the inconvenience. Let me check the status of your order and provide you with an update.b) 针对退换货问题:Based on the information you have provided, it seems that your request falls within our return and exchange guidelines. I will initiate the return process for you.c) 针对付款问题:If you are still having trouble with payment, I suggest trying a different payment method or contacting our billing department for further assistance.6. 结束对话:Is there anything else I can assist you with today?If you have any other questions, feel free to reach out to us again. Thank you for contacting Amazon customer service. Have a great day!。
亚马逊常用英语术语随着电子商务的兴起以及全球市场的日益扩大,亚马逊作为全球最大的在线零售平台之一,其影响力和地位不断增强。
在与亚马逊打交道的过程中,了解并熟悉一些常用的英语术语将会对我们的工作与业务产生积极的影响。
本文将介绍一些亚马逊常用的英语术语,以供参考和学习。
1. SKU(Stock Keeping Unit)SKU,也称为存货管理单位,是指商家为每种产品设定的唯一识别码。
亚马逊要求每个产品都必须有独立的SKU,以便进行库存管理和订单处理。
2. ASIN(Amazon Standard Identification Number)ASIN是亚马逊的产品标识号码,它是一个由10个字符组成的唯一码。
每个在亚马逊上上架销售的商品都会被分配一个特定的ASIN号码,以帮助亚马逊和买家准确地识别和查找商品。
3. FBA(Fulfillment by Amazon)FBA是亚马逊的一项服务,商家可以选择使用FBA将商品存储在亚马逊的仓库,并由亚马逊负责发货和客户服务。
FBA可以帮助商家提高运输效率和销售体验,同时亚马逊也提供一系列的工具和服务来帮助商家管理库存和物流。
4. Buy BoxBuy Box是亚马逊页面上一个非常重要的区域,它显示了商品的主要购买选项。
当多个商家在亚马逊上销售同一产品时,只有一个商家的商品会出现在Buy Box中,这个商家将获得大部分的销售机会。
争夺Buy Box的位置是提高销售和曝光度的关键,商家需要通过一定的方式和策略来争夺Buy Box。
5. Listing OptimizationListing Optimization指的是对商品列表页进行优化,使之更符合亚马逊搜索引擎的规则,提高在搜索结果中的排名。
通过选择合适的关键词、编写详细和吸引人的描述、优化图片和标题等手段,可以提高商品页面的质量和曝光度。
6. PPC(Pay-Per-Click)PPC是一种广告付费模式,商家根据点击次数向亚马逊支付费用。
亚马逊专业词汇亚马逊(Amazon)作为全球最大的电子商务平台之一,其专业词汇涵盖了众多领域,包括电子商务、物流、金融、技术等。
下面是一些与亚马逊相关的专业词汇及其参考内容。
1. 电子商务(e-commerce):亚马逊是一家以电子商务为核心的公司,其商业模式以在线购物、在线支付和商品配送为主要特点。
可以了解亚马逊电子商务的发展历程、运营模式以及市场份额等信息。
2. 供应链管理(supply chain management):亚马逊拥有复杂而庞大的供应链系统,关于亚马逊供应链管理的参考内容可以包括对其仓储和配送网络、采购和物流战略、库存管理以及供应商关系的分析和解读。
3. 亚马逊FBA(Fulfillment by Amazon):FBA是亚马逊提供的一项服务,通过该服务,卖家可以将商品存储在亚马逊的仓库中,并由亚马逊负责物流、包装和配送。
相关参考内容可以包括FBA服务费用结构、如何使用FBA提高销售业绩等方面的讲解。
4. 亚马逊广告(Amazon Advertising):亚马逊广告是亚马逊提供的一种推广服务,卖家可以通过投放广告来提高产品在亚马逊平台上的曝光度。
可以了解亚马逊广告的种类、投放策略、广告竞价等相关内容。
5. 亚马逊云计算(Amazon Web Services):AWS是亚马逊的云计算平台,提供了一系列基础设施和服务,包括存储、数据库、网络、人工智能等。
可以了解AWS的产品和服务、云计算的概念以及亚马逊在这一领域的竞争优势。
6. 亚马逊Prime会员(Amazon Prime):Prime会员是亚马逊提供的一项会员服务,会员可以享受多种权益,包括快速免费配送、独家折扣、视频和音乐流媒体等。
可以了解Prime会员的收费标准、权益内容、会员增长趋势等相关信息。
7. 亚马逊的机器学习技术(Amazon Machine Learning):亚马逊在人工智能领域积极投入,机器学习是其中重要的一部分。
亚马逊常用70个专业术语解释:建议新手卖家耐心看1、SKU:英文全称: Stock Keeping Unit(库存量单位),即库存进出计量的单位,可以是以件、盒、托盘等为单位。
针对电商而言:1.SKU是指一款商品,每款都有出现一个SKU,便于电商品牌识别商品。
2.一款商品多色,则是有多个SKU,例:一件衣服,有红色、白色、蓝色,则SKU编码也不相同,如相同则会出现混淆,发错货。
2、ASIN(Amazon Standard Identification Number)亚马逊标准标识号ASIN码是亚马逊商品一个特殊的编码标识,每个商品的都不同,由亚马逊系统自动随机生成的字母数字组合,不需要卖家自行添加。
ASIN码相当于一个独特的产品ID,在亚马逊平台上具有唯一性,一个ASIN码对应一个SKU。
在平台前端和卖家店铺后台都可以使用ASIN 码来查询到产品。
3、KYC(Know Your Customer)KYC政策(即充分了解你的客户)对账户持有人的强化审查。
KYC政策不仅要求金融机构实行账户实名制,了解账户的实际控制人和交易的实际受益人,还要求对客户的身份、常住地址或企业所从事的业务进行充分的了解,并采取相应的措施。
了解资金来源合法性。
4、FBM(Fulfillment?by Merchant):卖家自己配送5、FBA(Fulfillment by Amazon)亚马逊物流FBA是指由亚马逊提供高标准的,包括仓储,拣货,包装,配送,客服和退货在内的所有物流服务。
6、FBA头程就是指货物从国内-国外亚马逊仓库这一段运输,中间包括清关预付关税等服务。
7、 GCIDAmazon内部生成的品牌标识符,当你的品牌在Amazon成功备案后,提供一个key attribute,Amazon会自动分配独一无二的Global Catalog Identifier 也就是GCID,十六位字符,包括字母和数字。
这个GCID码将会等同于你的每一条Listing里面的UPC码,你的UPC码就可以省掉。
亚马逊客服常用的英文对话有哪些Amazon Customer Service常用的英文对话亚马逊(Amazon)作为世界最大的在线零售商之一,其良好的客户服务一直以来备受称赞。
作为商户或买家,了解亚马逊客服常用的英文对话是至关重要的,因为它可以帮助我们更好地与亚马逊客服代表进行沟通和解决问题。
本文将介绍一些亚马逊客服常用的英文对话。
1. 询问商品信息A: "Hello! I'm interested in purchasing a laptop. Can you provide mewith the details of the available options?"B: "Of course! We have a wide range of laptops to choose from. Could you please specify your requirements, such as the desired screen size, storage capacity, and budget?"2. 商品库存查询A: "I found a product on your website, but it is currently out of stock. When will it be available again?"B: "I apologize for the inconvenience. Could you please provide me with the product name or ASIN? I will check the availability and get back to you with the estimated restocking date."3. 订单跟踪A: "I placed an order two days ago, but I haven't received any tracking information yet. Can you assist me in tracking my order?"B: "My apologies for the delay. Please provide me with your order number, and I will look into it for you."4. 退换货A: "I received a damaged product. How can I return it and get a refund or replacement?"B: "I'm sorry to hear that. To initiate a return, please visit the 'Returns and Refunds' section on our website. Once the returned item is received, we will process the refund or send you a replacement, based on your preference."5. 发票和发货地址更改A: "I need to change the shipping address for my order, as the current address is incorrect. How can I do that?"B: "I apologize for any inconvenience caused. To update the shipping address, please go to the 'Your Orders' section on our website and select'Edit Shipping Address' for the respective order. If you face any difficulties, feel free to provide me with the updated address, and I will assist you in making the necessary changes."6. 配送问题A: "I selected express shipping for my order, but it has not arrived on time. Can you please check the status of my shipment?"B: "I'm sorry for the delay. Allow me to investigate the matter further and provide you with an update on the status of your shipment as soon as possible."7. 优惠活动和促销信息A: "I noticed that there is a promotional discount available on a product I recently purchased. Can I get a price adjustment?"B: "Certainly! If the product you purchased is eligible for our price adjustment policy, please provide me with your order number and the details of the promotion. I will review it and apply the discount if applicable."8. 登录和账户问题A: "I am having trouble logging into my Amazon account. I forgot my password. Can you assist me in resetting it?"B: "I'm sorry to hear that. To reset your password, please visit the'Forgot Your Password' page on our website. You will receive instructions on how to create a new password via the email associated with your account."需要注意的是,亚马逊的客服对话通常是基于个人具体情况和问题的,因此上述对话只是一些常见示例,并不代表所有可能的情况。
亚马逊行业术语一、后台功能方面Amzon Seller Center: 简称SC , 亚马逊买家中心,是后台主页。
Case: 客服咨询,通常分为电话、在线聊天、邮件三种方式。
Amazon Vine:绿标计划,是亚马逊邀请那些可信度最高的reviewer,让他们发表对新产品或预售产品的看法和意见,以此来帮助其他买家做出明智的购物决定。
评论自带绿色:Vine customer Revier of free Product,亚马逊也不会删带Vine标的review。
Brand Registry:品牌备案A+ :图文详情描述EBC(Enhanced Brand Content):亚马逊图文版品牌描述,A+页面的一部分A-to-Z Guarantee:A-Z索赔,指的是亚马逊商城交易保障索赔。
一种亚马逊对买家实施的保护政策。
具体是如果买家不满意第三方卖家销售的商品或服务,又协商无果,买家可以发起A-ZFC(Fulfillment Center):配送中心FBA :亚马逊配送FBM 或MF :卖家自配送Referral Fee:佣金Sale Price :促销价MSRP(Manufacturer’s Suggested Retail Price):制造商建议零售价Account Health:卖家账户健康ODR:订单缺陷率RDR :退货不满意率CR:取消率,七天内卖家取消的订单占总订单的比率。
仅考核自发货订单。
CR小于2.5%达标LSR: 迟发率,仅考核自发货。
LSR低于4%达标VTR: 有效追踪率。
30天内有有效追踪编码的订单占总订单的比率。
仅考核自发货订单。
Performance Notifications:绩效通知分类审核:特定商品和品类需要亚马逊审核才能发布变体:同一个产品不同的属性称之为变体,这些属性可以是颜色、尺寸、风格等Prime: 发FBA或者参加SFP 服务会有该标识SFP: Seller Fulfilled Prime,就是:第三方卖家自发货可以具备Prime资格了。
亚马逊(Amazon)相关的英语词汇包括:
1. Amazon Prime:亚马逊的会员服务,提供快速配送、免费电子书、免费音乐、免费视频等。
2. Amazon Web Services (AWS):亚马逊的云计算服务,提供基础设施、平台和软件三种服务模式。
3. Amazon Echo:亚马逊的智能音箱,可以播放音乐、控制智能家居设备等。
4. Amazon Fire TV:亚马逊的电视棒,可以连接电视并播放亚马逊流媒体服务。
5. Amazon Kindle:亚马逊的电子阅读器,可以阅读电子书、杂志和报纸等。
6. Amazon Dash Button:亚马逊的一键购物按钮,可以在家中任何位置快速购买商品。
7. Amazon Go:亚马逊的无人超市,通过手机应用程序扫描购物清单并自动结账。
8. Amazon Fresh:亚马逊的生鲜配送服务,提供食品、饮料和日常用品等。
9. Amazon Prime Now:亚马逊的快速配送服务,提供两小时送达的配送服务。
10. Amazon Marketplace:亚马逊的第三方卖家市场,允许个人和企业卖家在亚马逊平台上销售商品。
以上仅是一些常见的亚马逊相关英语词汇,实际上还有很多其他的词汇和短语与亚马逊相关。
买家投诉有问题,首先需要买家提供证据
Dear friend We are sorry to hear that. Could you please kindly take some pictures for our evaluation? We will double cheIf it is really our quality issue, the refund or new replacement will be availablLooking forward to hearing from you soon.Best regards!walker
若是因为没达到买家期望值,不是质量问题
Dear friend Thanks for your pictures. After reviewing the pictures, we found that it is under our specifications. The swe are sorry that you don't like it, in order to showing my apologies, would we gBest regards!walker
若是质量问题,询盘客户要退款还是重新发送
Dear friend Thanks for your pictures. We are sorry that this is our quality issue. Would you like to refund or new replBest regards!walker
若是质量问题,需要重新发送
Dear friend Thanks for your pictures. We are sorry that this is our quality issue. Ok, we will send you a new one for rBest regards!walker
若是质量问题,需要退款
Dear friend Thanks for your pictures. We are sorry that this is our quality issue. Ok, we will issue the refund for youBest regards!walker
针对尺码的问题
Dear friend We are sorry to hear that. Could you please kindly take some pictures for our evaluation? We will double cheLooking forward to hearing from you soon.Best regards,walker
若是质量问题,不影响使用,刺绣问题(针对服装)
Dear friend Thanks for your picutres. We are sorry that this is our quality issue, but could you please kindly help us If it is workable for you, we will give you the $$$ as the compensation.Looking forward to hearing from you soon.Best regards,walker
若是质量问题,不影响使用
Thanks for your picutres. We are sorry that this is our issue, In order to showing my apologies, could we give you a good discount or send you aBest regards,
若是质量问题,不影响使用Thanks for your picutres. We are sorry that this is our issue, In order to showing my apologies, we glad to give you the $2 as the compensation.our product is so cheap that we really have no profit. hope you can understand usLooking forward to hearing from you soon.Best regards,walker
若是尺码大小差异Dear friend Thanks for your pictures. We are sorry that we do not find the size difference through the pictures. we did inspect your item that is the same as you ordered before shipment. We are In order to showing my apologies, could we give you a good discount or send you awalker
若是尺码大小差异Dear friend Thanks for your pictures. We are sorry that we do not find the size difference through the pictures. we did inspect your item that is the same as you ordered before shipment. We are Due to current situation, In order to showing my apologies, we are happy to offerHowever, some friends will accept the second plan that we send you a new one withHope you consider it .Please comment.Thank you!Best Regardswalker
无条件退货Dear friend Yeah, we can accept the return for full refund. Please kindly return back to follAttn: +名字Address: +地址Zip Code: +邮编Phone: +电话 Kindly make sure all returns including all original products, packages, accessoriPlease also be noted that the return cost should be accepted at your end. We willBest regards!walker
无条件换货Dear friend Yeah, we can accept the exchange. Please kindly return back to following address:Attn: +名字Address: +地址Zip Code:+ 邮编Phone: +电话 Kindly make sure all returns including all original products, packages, accessoriPlease also be noted that the return cost should be accepted at your end. We willWe have another solution to help you solve the issue easier, if you can help us aBest regards!walker
质量太差退换货Dear friend We are sorry for the quality problems and would pay more attention on the qualityWe will accept your requirement and please kindly return the good。