《商务英语4》形成性考核自测5
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商务英语4单元自测1(第一次测试)一、选择填空题(每题10分,共5题)—__________________?— Sure, no problem. First, go see Cindy and tell her where you're going and when.选择一项:反馈你的回答不正确解析:本题考核“请求帮助”的交际用语。
选项A询问公司报销的情况,选项B询问公司卡的使用范围,选项C请求帮助。
根据答复“当然没问题,首先找Cindy告知其出差的时间和地点”,确定这里是寻求帮助,所以答案是C。
正确答案是:Can you fill me in—__________________?— I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.反馈你的回答正确解析:本题考核“表达时间”的交际用语。
选项A询问交通方式,选项B询问预定酒店地点,选项C询问出发时间。
根据答复“我希望9月1日(周日)下午1点之后出发去往法兰克福”,确定这里是询问出发时间,所以答案是C。
正确答案是:When do you plan to leaveIf you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.选择一项:反馈你的回答正确译文:如果你打算只去一个申根国家旅行,那么你需要直接从这个国家的大使馆或领事馆申请申根签证。
解析:动词intend 后面需接动词不定式作宾语,即intend to do sth.…,“打算做某事”,所以答案是A。
国家开发大学商务英语 4 形考答案第一单元一、选择填空题(每题10 分,共 5 题)— __________________?— Sure, no problem. First, go see Cindy and tell her where you're going andwhen.选择一项:C. Can you fill me in— Hey Kyle, guess what! The boss is sending me to Europe for amarketing seminar next month.— __________________You've been itching to go on a business trip for months.选择一项:A. I am sorry to hear that.B. Great! You must be happy.C. So what?If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particularcountry.选择一项:A. to visitB.visitingC.visitedCan you fill me ____________ ? I need some detailed information.选择一项:A. inB. upC. out题目 5题干Traveller's checks are generally ____________ small face value.选择一项:A. atB. onC. of—How would you like to go?— __________________.选择一项:A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st — __________________?— Yes, business class.选择一项:A. Will you fly business classB. When do you plan to leaveC. Where shall I make hotel reservationPlease ____________ an open return flight from Barcelona to Frankfurt.选择一项:A.paperB.textC.bookTravellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.选择一项:A.buyB.buyingC.to buyWe used to ____________ cash advances.选择一项:A.hadB.havingC.have标记题目题干____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.选择一项:A.ForB.OnC.InYou can download and print off the ____________ online.选择一项:A.fromB.formC.formalMany of the banks and travel services in the western countries provideconvenience for the travellers by issuing traveller's ____________.选择一项:A.checksB.cashC.credit cards完形填空:选择正确答案,补全文章(每题10 分)。
商务英语4形成性考核册答案-CAL-FENGHAI.-(YICAI)-Company One1商务英语4参考答案作业11-5 C. B. C. B. C.6-10 A. A. C. B. B. 11-15 B. A. A. A. C. 16-20 B. B. A. C. B.21-25 C. A. B. C. A. 26-30 T. F. T. F. F.31写作:Dear Mr.James Laird,and Mr. Luke Smith :We are very pleased to invite e to our company for visiting and business negotiation or Potential investments .The business trip will from Jan 28 to Feb 4 2018.Please note, however, that we don’t assume any legal or financial responsibility All expenses of Mr.James Laird,and Mr. Luke Smith’s journey to/from China, their stay in China as well as health insurance will be borne by their employers.We send you our kindest regards and best wishes for a pleasant trip. Yours sincerely,5 January, 2018作业21-5 C. B. C. B. A.6-10 C. C. A. B. C. 11-15 A. B. C. C. C. 16-20 B. C. B. C. B.21-25 C. B. C. A. B. 26-30 F. T. T. F. T.31写作:Dear Starwood Board:Due to my personal health problems, I am now officially resigning. I will participate in the search for a successor and continue to serve as the CEO until the new CEO is selected.Wish a bright future for Starwood’s.Thank Starwood’s for the days spent together. To Jason Law.作业31-5 C. B. A. A. B.6-10 C. A. C. C. B. 11-15 A. C. A. A. B. 16-20 A. C. C. A. A.21-25 C. A. B. C. B. 26-30 F. T. F. T. F.31写作:Dear Mr. Smith,I'm George, your employee, and I'm writing to ask you about the pay increase. I need to study professional knowledge because of the heavy work and new products, so I hope you can increase my salary by $200 a month.Your staff, George.作业4各校自出。
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________?—Sure, no problem。
First,go see Cindy and tell her where you’re going and when.选择一项:C. Can you fill me in—Hey Kyle, guess what!The boss is sending me to Europe for a marketing seminar next month。
—__________________You’ve been itching to go on a business trip for months.选择一项:A。
I am sorry to hear that。
B。
Great!You must be happy。
C. So what?If you are intending ____________ just one Schengen country,you will need to apply for the Schengen visa directly with the embassy or consulate of thatparticular country.选择一项:A. to visitB。
visitingC。
visitedCan you fill me ____________ ? I need some detailed information.选择一项:A。
inB. upC。
out题目5题干Traveller’s checks are generally ____________ small face value。
选择一项:A. atB. onC. of—How would you like to go?—__________________.选择一项:A. I’ll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday,September 1st—__________________?- Yes,business class.选择一项:A。
国家开放大学《商务英语4》形考任务1-8参考答案国家开放大学《商务英语4》形考任务(单元测试1-8)参考答案单元自测1一、选择填空题(每题10分,共5题)1、—__________________?—Yes, business class.A. Will you fly business classB. When do you plan to leaveC. Where shall I make hotel reservation2、—__________________?—Sure, no problem. First, go see Cindy and tell her where you're going and when.A. Will the company reimburse everythingB. Will I use the card for everythingC. Can you fill me in3、Traveller's checks are generally ____________ small face value.A. atB. onC. of4、You can download and print off the ____________ online.A. fromC. formal5、If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.A. to visitB. visitingC. visited6、—How would you like to go?—__________________.A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st7、—__________________?—I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.A. How would you like to goB. Where shall I make hotel reservationC. When do you plan to leave8、Can you fill me ____________ ? I need some detailed information.A. inB. up9、Please ____________ an open return flight from Barcelona to Frankfurt.A. paperB. textC. book10、We used to ____________ cash advances.A. hadB. havingC. have11、—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—__________________You've been itching to go on a business trip for months.A. I am sorry to hear that.B. Great! You must be happy.C. So what?12、Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.A. checksB. cashC. credit cards13、Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.A. buyB. buyingC. to buy14、The processing time ____________ per embassy.A. variousB. varietyC. varies15、____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.A. ForB. OnC. In二、阅读理解/翻译/完形填空(题型随机)(共50分)阅读理解:根据文章内容,判断正误(每题10分)。
国开电大《商务英语4》形考任务(单元自测1---8)试题及答案单元自测1试题及答案题目顺序是随机的,使用查找功能(Ctrl+F)进行搜索[题目]—How would you like to go?[答案]I'd like to fly to Frankfurt for a stay of two days[题目]behalf of Vancouver C&S Int'1 Trade Corp., I am pleased to invite you and your colleagues to vis辽us.[答案]O n[题目]一?—I expect to depart for Frankfurt on Sunday, September 1st, any time after 13: 00 pm. [答案]Wh e n do you plan lo leave[题目]—?—Sure, no problem. First, go see Cindy and tell her where you're going and when.[答案]Can you fill me in[题目]—?—Yes, business class.[答案]Will you fly business class[题目]Can you fi 11 me ? I need some detailed information.[答案]in[题目]—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.You've been itching to go on a business trip for months.[答案]G r eat!You must be happy.[题目]Tf you are i ntendi.ng just one Schengen country, you wi 11 need to apply for the Schengen visa directly with the embassy or consulate of that particular country.[答案]Lo visil[题目]Ma n y of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's[答案]chec k s[题目]Pl ease an open return flight from Barcelona to Frankfurt.[答案]boo k[题目]The processing time per embassy.[答案]varies[题目]Traveller's checks are generally small face value.[答案]of[题目]Travellers,when the checks, have to sign the checks in the presence of the bank or service clerks.[答案]buying[题目]We used to cash advances.[答案]haveon l ine.[题甘]You can dmvnload and print off the[答案][orm。
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________?— Sure, no problem. First, go see Cindy and tell her where you're going and when.选择一项:C. Can you fill me in—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—__________________You've been itching to go on a business trip for months.选择一项:A. I am sorry to hear that.B. Great! You must be happy.C. So what?If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.选择一项:A. to visitB. visitingC. visitedCan you fill me ____________ ? I need some detailed information.选择一项:A. inB. upC. out题目5题干Traveller's checks are generally ____________ small face value.选择一项:A. atB. onC. of— How would you like to go?—__________________.选择一项:A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st—__________________?— Yes, business class.选择一项:A. Will you fly business classB. When do you plan to leaveC. Where shall I make hotel reservationPlease ____________ an open return flight from Barcelona to Frankfurt.选择一项:A. paperB. textC. bookTravellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.选择一项:A. buyB. buyingC. to buyWe used to ____________ cash advances.选择一项:A. hadB. havingC. have标记题目题干____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.选择一项:A. ForB. OnC. InYou can download and print off the ____________ online.选择一项:A. fromB. formC. formalMany of the banks and travel services in the western countries provide convenience for thetravellers by issuing traveller's ____________.选择一项:A. checksB. cashC. credit cards完形填空:选择正确答案,补全文章(每题10分)。
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________?—Sure, no problem。
First,go see Cindy and tell her where you’re going and when.选择一项:C. Can you fill me in—Hey Kyle, guess what!The boss is sending me to Europe for a marketing seminar next month。
—__________________You’ve been itching to go on a business trip for months.选择一项:A。
I am sorry to hear that。
B。
Great!You must be happy。
C. So what?If you are intending ____________ just one Schengen country,you will need to apply for the Schengen visa directly with the embassy or consulate of thatparticular country.选择一项:A. to visitB。
visitingC。
visitedCan you fill me ____________ ? I need some detailed information.选择一项:A。
inB. upC。
out题目5题干Traveller’s checks are generally ____________ small face value。
选择一项:A. atB. onC. of—How would you like to go?—__________________.选择一项:A. I’ll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday,September 1st—__________________?- Yes,business class.选择一项:A。
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________?—Sure, no problem。
First,go see Cindy and tell her where you’re going and when.选择一项:C. Can you fill me in—Hey Kyle, guess what!The boss is sending me to Europe for a marketing seminar next month。
—__________________You’ve been itching to go on a business trip for months.选择一项:A。
I am sorry to hear that。
B。
Great!You must be happy。
C. So what?If you are intending ____________ just one Schengen country,you will need to apply for the Schengen visa directly with the embassy or consulate of thatparticular country.选择一项:A. to visitB。
visitingC。
visitedCan you fill me ____________ ? I need some detailed information.选择一项:A。
inB. upC。
out题目5题干Traveller’s checks are generally ____________ small face value。
选择一项:A. atB. onC. of—How would you like to go?—__________________.选择一项:A. I’ll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday,September 1st—__________________?- Yes,business class.选择一项:A。
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________?—Sure, no problem。
First,go see Cindy and tell her where you’re going and when.选择一项:C. Can you fill me in—Hey Kyle, guess what!The boss is sending me to Europe for a marketing seminar next month。
—__________________You’ve been itching to go on a business trip for months.选择一项:A。
I am sorry to hear that。
B。
Great!You must be happy。
C. So what?If you are intending ____________ just one Schengen country,you will need to apply for the Schengen visa directly with the embassy or consulate of thatparticular country.选择一项:A. to visitB。
visitingC。
visitedCan you fill me ____________ ? I need some detailed information.选择一项:A。
inB. upC。
out题目5题干Traveller’s checks are generally ____________ small face value。
选择一项:A. atB. onC. of—How would you like to go?—__________________.选择一项:A. I’ll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday,September 1st—__________________?- Yes,business class.选择一项:A。
国家开放大学《商务英语4》形考任务(单元测试1-8)参考答案单元自测1一、选择填空题(每题10分,共5题)1、—__________________?—Yes, business class.A. Will you fly business classB. When do you plan to leaveC. Where shall I make hotel reservation2、—__________________?—Sure, no problem. First, go see Cindy and tell her where you're going and when.A. Will the company reimburse everythingB. Will I use the card for everythingC. Can you fill me in3、Traveller's checks are generally ____________ small face value.A. atB. onC. of4、You can download and print off the ____________ online.A. fromC. formal5、If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.A. to visitB. visitingC. visited6、—How would you like to go?—__________________.A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st7、—__________________?—I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.A. How would you like to goB. Where shall I make hotel reservationC. When do you plan to leave8、Can you fill me ____________ ? I need some detailed information.A. inB. up9、Please ____________ an open return flight from Barcelona to Frankfurt.A. paperB. textC. book10、We used to ____________ cash advances.A. hadB. havingC. have11、—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—__________________You've been itching to go on a business trip for months.A. I am sorry to hear that.B. Great! You must be happy.C. So what?12、Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.A. checksB. cashC. credit cards13、Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.A. buyB. buyingC. to buy14、The processing time ____________ per embassy.A. variousB. varietyC. varies15、____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.A. ForB. OnC. In二、阅读理解/翻译/完形填空(题型随机)(共50分)阅读理解:根据文章内容,判断正误(每题10分)。
国开形成性考核《人文英语(4)》单元自测(5)试题及答案 (课程ID:04016,整套相同,如遇顺序不同,Ctrl+F查找,祝同学们取得优异成绩!)
一、选择填空,从A、B、C三个选项中选出一个能填入空白处的最佳选项。(每题10分) 题目1、— You needn't do the work till after the New Year. — (A) 【A】:Oh, good! Thank you. 【B】:No, you needn't 【C】:Happy New Year to you
题目2、— How was the journey to London? — (B) 【A】:It was a nine-hour 【B】:It went very well 【C】:I flew there
题目3、(B) her and then try to copy what she does. 【A】:Mind 【B】:Watch 【C】:See
题目4、 Important (C) his discovery might be, it was regarded as a matter of no account in his time. 【A】:when 【B】:until 【C】:as
题目5、(C) tomorrow's lessons, Frank has no time to go out with his friends. 【A】:Not preparing 【B】:Not to prepare 【C】:Not having prepared
题目6、— What's the best way to get to the Empire Hotel from here? — (C) 【A】:It's five blocks away 【B】:It's a twenty-minute walk 【C】:Walking through the wood
国开形成性考核《商务英语(4)》单元自测(4)试题及答案(课程ID:04012,整套相同,如遇顺序不同,Ctrl+F查找,祝同学们取得优异成绩!)单元自测4题目:—Betty, we'll have a buffet party next Saturday. Will you join us? —(), Susan. Thank you!【A】:I'd love to【B】:I'm afraid not【C】:By no means答案:I' d love to题目:—I had a really good weekend at the seaside.—().【A】:Oh, that's very nice of you【B】:Oh, I'm glad to hear that【C】:It's a pleasure答案:Oh, I' m glad to hear that题目:Among the critiques were allegations()some franchise uses its political influence to increase its profits.【A】:which【B】:what【C】:that答案:that题目:—How was your trip to London, Jane?—().【A】:Oh, wonderful indeed【B】:By plane and by bus【C】:The guide showed me the way答案:Oh, wonderful indeed题目:—I am going to ask for a pay rise.—().【A】:I don't think you are worth【B】:Let me pay for it【C】:I think you may talk to your boss答案:I think you may talk to your boss题目:It should()that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it.【A】:recognize【B】:be recognizing【C】:be recognized答案:be recognized题目:Some in the market now want government()in order to reduce costs. 【A】:regulation【B】:regulate【C】:regular答案:regulation题目:Some of the()solutions will support these requirements better at the moment.【A】:property【B】:prosperity【C】:proprietary答案:proprietary题目:—Thanks for inviting me, John, but I've already made other plans. —(). Maybe another time.【A】:I hope you enjoy it【B】:That's good【C】:Oh! I'm sorry to hear that答案:Oh! I' m sorry to hear that题目:The executive team have to hold an urgent meeting()they see the bad market feedback.【A】:before【B】:because【C】:whether答案:because题目:The franchisor()the franchisee should observe the regulations to make the business go well.【A】:or【B】:as well as【C】:either答案:as well as题目:The instruction describes completely the()and its safety basis. 【A】:faculty【B】:facilitate【C】:facility答案:facility题目:Trademarks, proprietary service marks and regulations need()carefully. 【A】:to be observed【B】:be observed【C】:being observed答案:to be observed题目:We didn' t understand how difficult it was to()such a breakfast. 【A】:district【B】:distribute【C】:distract答案:distribute题目:While the other people()and discussed the problem together, Ted ignored them.【A】:interacted【B】:intensive【C】:interviewed答案:interacted翻译:为句子选择正确的翻译(每题10 分)。
国开形成性考核《商务英语(4)》单元自测(6)试题及答案(课程ID:04012,整套相同,如遇顺序不同,Ctrl+F查找,祝同学们取得优异成绩!)单元自测6题目:—They want to make sure you're paying taxes on the money you make. —().【A】:We're paying alright【B】:At least, our records for money in are very complete【C】:That's something you can improve by talking to human resources答案:We' re paying alright题目:—How much of a problem meeting the budget?【A】:The product should finance itself【B】:Well, it seems that we underestimated the costs【C】:You only need a budget increase for the first order—().答案:Well, it seems that we underestimated the costs题目:—I thought that if I could get your support first, it might make getting approval easier.—().【A】:We will need another four thousand dollars to cover the cost 【B】:Well, you've got my support on this【C】:You only need a budget increase for the first order答案:Well, you' ve got my support on this题目:—Looking at this, if my calculations are correct, we are about five thousand dollars over budget.—That' s right. ().【A】:It will cost about eight percent more than initially projected【B】:We will need another four thousand dollars to cover the cost 【C】:It's going to cost about five thousand more to complete the first order 答案:It' s going to cost about five thousand more to complete the first order题目:The bottom half shows()this money came from.【A】:where【B】:what【C】:why答案:where题目:Current()are those debts that must be paid within the year. 【A】:assets【B】:equities【C】:liabilities答案:liabilities题目:Did you get the financial records()shape for your audit next month?【A】:into【B】:in【C】:from答案:into题目:—Did you get your financial records into shape for your audit next month?—(). Keeping a strict account of all our incoming and outgoing is not an easy task.【A】:It seems our records are always a little incomplete【B】:It's a piece of cake【C】:I'm still working on ironing out a few problems答案:I' m still working on ironing out a few problems题目:For a limited company, this will include the money()issuing shares, and is known【A】:raise for【B】:raised by【C】:raising at答案:raised by题目:I'm still working on()a few problems.【A】:iron in【B】:to iron at【C】:ironing out答案:ironing out题目:It will()about eight percent more than initially projected【A】:spend【B】:pay【C】:cost答案:cost题目:Large organizations will find()impossible to manage all these data if manual accounting were used.【A】:what【B】:that【C】:it答案:it题目:That's something you can improve by talking to human(). 【A】:courses【B】:resources【C】:sources答案:resources题目:The long-term assets are known as()assets.【A】:fixed【B】:current【C】:net答案:fixed题目:There are more and more()of software for accounting, this has made the different types of software more accessible in terms of costs and variety. 【A】:manufacturers【B】:manufacturing【C】:manufactures答案:manufacturers完形填空:选择正确答案,补全文章(每题10 分)。
国开(中央电大) 本科《商务英语 4》形考任务(单元自测 1 至 8) 试题及答案说明:课程代码: 04012。
适用专业及层次:会计学、金融学、市场营销和物流管理本科。
平台考试网址: http: //www. ouchn. cn。
单元自测 1 试题及答案题目顺序是随机的,使用查找功能(Ctrl+F)进行搜索[题目]— How would you like to go?—__________________.[答案] I' d like to fly to Frankfurt for a stay of two days[题目]____________ behalf of Vancouver C&S Int' l Trade Corp. , I am pleased to invite you andyour colleagues to visit us.[答案] On[题目]—__________________?— I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.[答案] When do you plan to leave[题目]—__________________?— Sure, no problem. First, go see Cindy and tell her where you' re going and when. [答案] Can you fill me in[题目]—__________________?— Yes, business class.[答案] Will you fly business class[题目]Can you fill me ____________ ? I need some detailed information.[答案] in。
国开形成性考核《商务英语(4)》单元自测(2)试题及答案(课程ID:04012,整套相同,如遇顺序不同,Ctrl+F查找,祝同学们取得优异成绩!)单元自测2题目:—Hello, is that Sail Moving Company?—()?【A】:Yes, this is Jack speaking. Thanks for calling. What can we do for you 【B】:Yes, I'm Jack. Thanks for calling. What can we do for you【C】:Yes, speaking. What can I do for you答案:Yes, this is Jack speaking. Thanks for calling. What can we do for you题目:—How do you calculate the fee if we ask you to move the office furniture?—().【A】:We can give you a 10% discount【B】:Sorry, we are not available these days【C】:The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move答案:The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move题目:—The client said he had to send a monitor back three times before the problem was solved.Do you have a reason for this?—().【A】:Well, I wonder whether the recent layoffs are affecting the quality of our customer service【B】:What do you think? But I have no idea【C】:That's the client's own problem, I guess答案:Well, I wonder whether the recent layoffs are affecting the quality of our customer service题目:—What does the customer' s complaint say?—().【A】:He says he will write us a thank-you letter【B】:He says he hasn't gotten back the monitor for repairs【C】:He wants to know whether we could give him a discount答案:He says he hasn' t gotten back the monitor for repairs题目:—What is the distance between the new building and your office?—().【A】:It is near to the bus stop【B】:It is about 15 kilometers【C】:It is very close答案:It is about 15 kilometers题目:()the situation may be, make sure that you don't leave your customer with an unanswered question.【A】:Whatever【B】:Whenever【C】:However答案:Whatever题目:Customers often remain()to a business that has excellent service even if their prices are high.【A】:loyal【B】:loyally【C】:loyalty答案:loyal题目:Customers won't find store clerks sitting around().【A】:watching TV or playing cards【B】:to watch TV or play cards【C】:watching TV or to play cards答案:watching TV or playing cards题目:If any of the articles are damaged during move, you may make a()for compensation with our company.【A】:request【B】:demand【C】:claim答案:claim题目:If things have(), the person you're talking to will want to know the reasons.【A】:got up【B】:gone wrong【C】:turned down答案:gone wrong题目:Looking your customers in the eye shows that we are listening to them and hearing().【A】:why are they saying【B】:how are they saying【C】:what they are saying答案:what they are saying题目:Some of the customers' complaints seem().【A】:inacceptable【B】:unacceptable【C】:unaccepted答案:unacceptable题目:Some stores even offer()lanes for customers with 10 items or less to checkout quickly.【A】:expire【B】:express【C】:exact答案:express题目:The American idea of customer service is()each customer the center of attention.【A】:made【B】:to make【C】:make答案:to make题目:The customer service representative will often allow customers to exchange the productthey bought or return it for a full().【A】:compensation【B】:repay【C】:refund答案:refund翻译:为句子选择正确的翻译(每题10 分)。
国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分,共5题)—__________________—Sure, no problem. First, go see Cindy and tell her where you're going and when.选择一项:C. Can you fill me in—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month.—__________________You've been itching to go on a business trip for months.选择一项:A. I am sorry to hear that.B. Great! You must be happy.C. So whatIf you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with the embassy or consulate of that particular country.选择一项:A. to visitB. visitingC. visitedCan you fill me ____________ I need some detailed information.选择一项:A. inB. upC. out题目5题干Traveller's checks are generally ____________ small face value.选择一项:A. atB. onC. of—How would you like to go—__________________.选择一项:A. I'll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st—__________________—Yes, business class.选择一项:A. Will you fly business classB. When do you plan to leaveC. Where shall I make hotel reservationPlease ____________ an open return flight from Barcelona to Frankfurt.选择一项:A. paperB. textC. bookTravellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks.选择一项:A. buyB. buyingC. to buyWe used to ____________ cash advances.选择一项:A. hadB. havingC. have标记题目题干____________ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.选择一项:A. ForB. OnC. InYou can download and print off the ____________ online.选择一项:A. fromB. formC. formalMany of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.选择一项:A. checksB. cashC. credit cards完形填空:选择正确答案,补全文章(每题10分)。
一、选择填空题(每题10分,共5题)题目1不正确获得10.00分中的0.00分未标记标记题目题干—Are the Project Managers linking up OK?—They seem to be, yes._________ .选择一项:A. One of them hopes to quit now 不正确B. There's been a good atmosphere at the first management meetingsC. They don't seem to know each other反馈你的回答不正确解析:本题考核“探讨团队工作”的交际用语。
第一说话人询问项目经理们是否联系良好,回答是“是的”,顺着这个正面答复继续谈论的只有选项B“第一次管理会议气氛良好”,所以答案是B。
正确答案是:There's been a good atmosphere at the first managementmeetings—Are the Project Managers sharing information and contacts and so on? — ________ .选择一项:A. Yes, there's really nothing to worry aboutB. Yes, they hesitate to do itC. No, they are doing very well反馈你的回答正确解析:本题考核“探讨团队工作”的交际用语。
选项A做出积极的正面回答;选项B和C的回答各自前后矛盾,所以答案是A。
正确答案是:Yes, there's really nothing to worry about题目3正确获得10.00分中的10.00分标记题目题干_______ you have a job, you may be in the market for another one.选择一项:A. Even ifB. WhenC. Since反馈你的回答正确译文:即使你有工作,你也会去市场上找另一份工作。
解析:even if引导让步状语从句,意为“即使”;when 引导时间状语从句;since引导原因状语从句。
根据句意,答案应该是A。
正确答案是:Even if题目4正确获得10.00分中的10.00分标记题目题干Cooperating is simply working together ______ teammates ______ the good of the team.选择一项:A. as…forB. with…atC. for…on反馈你的回答正确译文:合作就是为了团队的利益成为团队成员并一起努力。
解析:介词as表示“作为……”;词组for the good of意为“为了……的好处,为了……的利益”,所以答案是A。
正确答案是:as…for题目5正确获得10.00分中的10.00分标记题目题干Respecting fellow teammates keeps everyone in a good ______ and encourages overall team spirit.选择一项:A. moodB. stateC. situation反馈你的回答正确译文:尊重队友让每个人都有好心情,还能振奋团队精神。
解析:in a good mood 是固定搭配,意为“好心情”;state表示“状态”;situation表示“情况,形势”;所以答案是A。
正确答案是:mood标记题目信息文本二、阅读理解/翻译/完形填空(题型随机)(共50分)题目6部分正确获得50.00分中的20.00分标记题目题干阅读理解:根据上下文,补全对话内容(每题10分)。
In business, people have to deal in person 回答B. for toall kinds of people. You may have to use English when talking to different people within your company who don't speak your language; these may be colleagues or co-workers, superiors or subordinates—who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal in English with people from 回答 B. outsidethe organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends, acquaintances or strangers—people of your own age, or people who are 回答 B. youngestor older than you. The relationship you have with a person determinesthe kind of language you use.This relationship may even affect what you say when you meet people: for example, it's not 回答 B. appropriateto say “Hi, how are you!” when meeting the Managing Director of a large company or to say “Good morning, it's a great pleasure to meet you” when being introduced to a person you'll be working closely with in the same team.Remember that people form an impression of you from the way you speak and behave—not just from the 回答 B. styleyou do your work. People in different countries have different ideas of what sounds friendly, polite or sincere—and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another.Remember also that your body language, gestures and expression may tell people more about you than the words you use.反馈解析:1. 这里考查的是动词deal固定搭配的用法。
deal in表示“经营,经销”;deal with有“对付,处理”之意;另外,in person 是“亲自”的意思;所以选C。
2. 这里考查的是通过上下文判断句意的能力。
从后面所举的例子clients, suppliers, visitors and members of the public中可以看出,这些都是公司外部人员,而且刚好与前句所述相对,所以选B。
3. 这里考查的是形容词比较级的用法。
or应当连接两个相等的成分,从older判断,此处应用young的比较级,所以选A。
4. 这里考查的是通过上下文判断词义和词性的能力。
approval是名词,意为“批准、认可”;appropriate是形容词,意为“合适的,恰当的”,appreciate是动词,有“感激”之意。
从词义和词性的角度,应该选B。
5. 这里考查的是判断近义词的能力。
method 意为“方法”;style意为“风格”;way表示“方式”;上文中the way you speak and behave“你讲话和行为方式”与下文the way you do your work“你工作的方式”形成照应,所以选C。
一、选择填空题(每题10分,共5题)题目1不正确获得10.00分中的0.00分未标记标记题目题干—I'm really fed up with Larry!— ________选择一项:A. I'm sorry to hear that. 不正确B. Really?C. Hey, what's up?反馈你的回答不正确解析:本题考核“应对抱怨”的交际用语。
第一说话人情绪比较激动,抱怨自己受够了拉里,回答者应对其表示关切,积极询问原因,所以答案是C。
正确答案是:Hey, what's up?题目2不正确获得10.00分中的0.00分未标记标记题目题干—Larry is the biggest airhead I've ever met. He always makes carelessmistakes, and he's a pain to work with.—________ . You'll always have some co-workers that are harder to work with than others, you know.选择一项:A. I have the same feeling to you 不正确B. You really have itC. You shouldn't be so negative反馈你的回答不正确解析:本题考核“应对抱怨”的交际用语。
第一说话人抱怨自己的同事没脑子,经常犯错误,答语后半句话的意思是“人总会遇到一些比较难相处的同事”,可见第二说话人在安慰前者“你不该如此消极”,所以答案是C。
正确答案是:You shouldn't be so negative题目3不正确获得10.00分中的0.00分未标记标记题目题干The team members are _______ and helping each other out.选择一项:A. going on 不正确B. getting alongC. setting up反馈你的回答不正确译文:团队成员和睦相处、互帮互助。