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质量管理体系中英文缩写与其解释Abbreviations and their explanations 缩写与其解释Engineering 工程/ Process 工序（制程）4M&1E Man, Machine, Method, Material, Environment 人，机器，方法，物料，环境- 可能导致或造成问题的根本原因AI Automatic Insertion 自动插机ASSY Assembly 制品装配ATE Automatic Test Equipment 自动测试设备BL Baseline 参照点BM Benchmark 参照点BOM Bill of Material 生产产品所用的物料清单C&ED/CAED Cause and Effect Diagram 原因和效果图CA Corrective Action 解决问题所采取的措施CAD Computer-aided Design 电脑辅助设计.用于制图和设计3维物体的软件CCB Change Control Board 对文件的要求进行评审，批准，和更改的小组CI Continuous Improvement 依照短期和长期改善的重要性来做持续改善COB Chip on Board 邦定-线焊芯片到PCB板的装配方法.CT Cycle Time 完成任务所须的时间DFM Design for Manufacturability 产品的设计对装配的适合性DFMEA Design Failure Mode and Effect Analysis 设计失效模式与后果分析--在设计阶段预测问题的发生的可能性并且对之采取措施DFSS Design for Six Sigma 六西格玛(6-Sigma)设计-- 设计阶段预测问题的发生的可能性并且对之采取措施并提高设计对装配的适合性DFT Design for Test 产品的设计对测试的适合性DOE Design of Experiment 实验设计-- 用于证明某种情况是真实的DPPM Defective Part Per Million 根据一百万件所生产的产品来计算不良品的标准DV Design Verification / Design Validation 设计确认ECN Engineering Change Notice 客户要求的工程更改或内部所发出的工程更改文件ECO Engineering Change Order 客户要求的工程更改ESD Electrostatic Discharge 静电发放-由两种不导电的物品一起摩擦而产生的静电可以破坏ICs和电子设备FI Final Inspection 在生产线上或操作中由生产操作员对产品作最后检查F/T Functional Test 测试产品的功能是否与所设计的一样FA First Article / Failure Analysis 首件产品或首件样板/ 产品不良分析FCT Functional Test 功能测试-检查产品的功能是否与所设计的一样FFF Fit Form Function 符合产品的装配，形状和外观及功能要求FFT Final Functional Test 包装之前，在生产线上最后的功能测试FMEA Failure Mode and Effect Analysis 失效模式与后果分析-- 预测问题的发生可能性并且对之采取措施FPY First Pass Yield 首次检查合格率FTY First Test Yield 首次测试合格率FW Firmware 韧体（软件硬化）-控制产品功能的软件HL Handload 在波峰焊接之前，将PTH元件用手贴装到PCB上，和手插机相同I/O Input / Output 输入/ 输出iBOM Indented Bill of Material 内部发出的BOM（依照客户的BOM）ICT In-circuit Test 线路测试-- 用电气和电子测试来检查PCBA短路，开路，少件，多件和错件等等不良IFF Information Feedback Form 情报联络书-反馈信息所使用的一种表格IR Infra-red 红外线KPIV Key Process Input Variable 主要制程输入可变因素-在加工过程中，所有输入的参数/元素，将影响制成品的质量的可变因素KPOV Key Process Output Variable 主要制程输出可变因素-在加工过程中，所有输出的结果，所呈现的产品品质特征。
一组质量管理体系术语(中英双语English Chinesereceipt (入厂接受,验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement，analysis and improvement 测量,分析和改进measurement result 测量结果control procedure of monitoring and measuring devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and traceability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product,product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程叙文件continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整,调节statutory and regulatory requirements 法律法规要求rework，vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on —the-job training 岗位技能培训responsibility of individual department and post 各部门，各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card 工艺规程(工艺卡process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer cummunications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identificaion of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and test status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验住手点buildings 建造物delivery 交付post —delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或者定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间,纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开辟活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例,常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开辟控制程序design and development 设计开辟design and development planning 设计开辟策划control of design and development changes 设计开辟更改控制design and development review 设计开辟评审design and development validation 设计开辟确认design and development outputs 设计开辟输出design and development inputs 设计开辟输入design and development verification 设计开辟验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and service provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 合用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt a process 外包过程external source 外部来源documents of external origin 外来文件outsource，vt 外协unique identification 惟一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询,询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计,施工设计sales department 销售部sales contract 销售合同checklist 校验表,一览表,检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点, 以客户为焦点awareness 意识introduction 引言，概述,介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the product 与产品有关的要求的确定customer —related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence，knowledge and training of personnel 员工能力，知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 创造工艺manufacturing acceptance criteria 创造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，普通要求constituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书。
Supplier Quality Manual供应商质量手册2014-Rev.01ForewordZero defects and zero tolerance of non-quality are the ISLC total quality objectives, for the satisfaction of ISLC customers. It is our customers who decide of our future by awarding us contracts as long as they are convinced that we do not compromise on Quality.This Supplier Quality Manual sets out ISLC policy and procedures for the selection of suppliers and the management of the panel. A strict compliance with the content of this manual is requested.零缺陷和零偏差是ISLC全面质量目标，旨在实现客户满意。
正是由于我们的客户确信我们决不会在质量上妥协才给予我们订单，从而决定了我们的未来供应商质量手册阐述了ISLC的方针及其选择供应商和管理供应商目录的程序，所以必须严格遵守该手册中提及的内容。
CONTENTS 目录1-Advanced Quality Planning for Product & Process (APQ.pp) (5)1-产品/过程质量先期策划（APQ.pp）1.1 AQP.pp Procedure (7)1.1 AQP.pp 程序1.2 AQP.pp Stage 0 - Supplier pre-selection (8)1.2 AQP.pp 0 步骤 - 供应商预选择1.3 AQP.pp Stage 1 - Supplier selection (9)1.3 AQP.pp 1 步骤 - 供应商选择1.4 AQP.pp Stage 2- Supplier nomination (10)1.4 AQP.pp 2 步骤 - 供应商任命1.5 AQP.pp Stage 3- Design validation (11)1.5 AQP.pp 3 步骤 - 设计认可1.6 AQP.pp Stage 4 - Process validation (13)1.6 AQP.pp 4 步骤 - 过程认可1.7 AQP.pp Stage 5 - Initial sample validated (18)1.7 AQP.pp 5 步骤 - 首批样件（IS）认可1.8 AQP.pp Stage 6- Start Of Production & probationary period (20)1.8 AQP.pp 6 步骤 - 生产启动和试用期2 - Continuous Quality Improvement (24)2 - 质量持续改进2.1 Incident processing (26)2.1 质量事故处理流程2.2 Supplier Quality Improvement Plan (QIP) (28)2.2 供应商质量改进计划（QIP）2.3 Product & Process change manaement (30)2.3 产品&过程变更管理2.4 Audits & audit schedule (32)2.4 审核&审核计划3 - Supplier Quality Policy (33)3 - 供应商质量方针1- Advanced Quality Planning for Product & Process (AQP.pp)1- 产品/过程质量先期策划（AQP.pp）Advanced Quality Planning for product and process is a structured method of defining and establishing the necessary steps, which supplements supplier quality policy and rules implemented to ensure that a component will comply with ISLC requirements.产品/过程质量先期策划是一种结构化方法，通过定义和建立必要步骤，帮助供应商实施质量政策及规定以确保其零件符合ISLC要求。
SupplierQualific...Supplier Qualification, Disqualification & Control Procedure 供应商的资格认可、取消和监控程序1.0目的 Purpose:1.1建立一套供应商资格的认可和取消程序，定义选择和评估供应商的条件和步骤，以确保供应商的综合能力（品质保证能力、交期保证能力、价格优势及服务）能满足本公司及客户的要求。
To establish a procedure for conducting new / existingsupplier qualification & disqualification process, to define the procedureand conditions in selecting and evaluating a supplier, to ensure thecertified supplier’s general performances (quality, delivery, priceadvantage & service) meet the requirements of Flextronics and its customers.1.2同时对已为本厂提供产品的供应商持续定期供货能力作出评价，促使供应商在品质，交付，价格及服务方面的持续改善。
Meanwhile make a evaluation of continuesperiodical supplying for the supplier, urgent supplier to continuesimprovement on quality, delivery, price and service.2.0范围Scope:本程序适用于：影响本公司塑料件生产服务之供货商。
包括: 主料、副料、辅料供货商以及外发加工承包商，其中包括客户指定的供货商，但客户直接提供的物料除外。
Requirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）Inalfa Roof Systems Group (China)英纳法汽车天窗系统有限公司（中国）Inalfa Supplier Quality Statement of Requirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）October, 2014二零一四年十月Requirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）前言英纳法要求其供应商满足最新版ISO/TS16949及相关参考手册的要求，要求供应商满足英纳法供应商质量SOR。
本文件概述了英纳法对供应商质量方面的基本要求，是有关英纳法供应商质量工作相关的程序和规定的节录，目的是为了帮助供应商更好地了解和执行英纳法的相关要求。
欲了解相关具体要求和规定，请参考ISO/TS16949系列等文件及其他有关参考文件。
如有任何问题，请与相关主管SQE/SQD联系。
英纳法国际采购部（中国）供应商质量开发2014年10月Requirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）PREFACEInalfa requires that all suppliers must meet all requirements, which includeTS16949 (the latest Edition), related reference. Inalfa suppliers must also follow InalfaSupplier Quality Statement of RequirementsThis SQ SOR summarizes Inalfa‟s basic requirements for supplier quality, aiming to help Inalfasuppliers understand and perform more effectively Inalfa related requirements.For more details, please refer to ISO/TS 16949 series, related documents.Any question, please contact the related SQE/SQD.Inalfa International Purchasing Department (China)Supplier Quality DevelopmentOct, 2014Requirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）Catalogue目录一、Inalfa Supplier Quality Statement英纳法供应商质量声明二、Inalfa General Requirements to Greenfield / Brownfield Supplier ofGlobalProgram Addendum英纳法全球项目中对新建、扩建厂房供应商的一般要求三、Supplemental Requirements to Overseas Design and Local Foot PrintSupplier对海外设计、国内生产供应商的特殊附加要求四、Special Requirement of Supplier Repair Process对供应商返修过程的特殊要求五、APQP RequirementsAPQP 要求六、InalfaSupplier Sample Delivery Requirement英纳法供应商样件交样要求七、PPAP RequirementsPPAP 要求八、GP12 RequirementsGP12 要求九、GP9 RequirementsGP9 要求十、SBR & Break Point RequirementsSBR 与断点要求十一、NCR RequirementsNCR 要求十二、Inalfa Supplier Management Escalation FlowRequirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）英纳法供应商管理升级流程十三、Production and System Audit产品与体系审核十四、Continuous Improvement持续改进十五、Supplier Plant Site Change供应商易地生产十六、New Business Hold停止新业务十七、4M Change4M变更Requirements英纳法对供应商质量要求的规定(The 1st Edition)（第1版）一、Inalfa Supplier Quality Statement英纳法供应商质量声明：1.1 Supplier Quality Base Requirements:供应商质量基本要求：1.1.1 （From General Terms and Conditions ）Seller agrees to participate inBuyer‟s supplierquality and development program(s) and to comply with allquality requirements andprocedures specified by Buyer, as revised from timeto time, including those applicable toSeller as set forth in Quality SystemRequirements TS-16949. In addition, Buyer shall have the right to enterSeller‟s facility at reasonable times to inspect the facility, goods, materialsandany property of Buyer covered by this contract. Buyer‟s inspection of thegoods whetherduring manufacture, prior to delivery or within areasonable timeafter delivery, shall notconstitute acceptance of any work-in-process orfinished goods.（来自一般条款）供应商应同意买方制定的供应商质量和开发程序并遵守买方列出的所有质量要求和程序(会适时修订)，以及TS16949 质量体系提出的对供应商适用的要求. 除此之外，买方有权随时进入供应商的设施来检查设备，产品，材料和合同规定的英纳法所有物。
质量管理体系中英文缩写与其解释Engineering 工程 / Process工序（制程）Man, Machine, Method, Material,人，机器，方法，物料，环境- 可能导4M&1EEnvironment致或造成问题的根本原因AIAutomatic Insertion自动插机ASSYAssembly制品装配ATEAutomatic Test Equipment自动测试设备BLBaseline参照点BMBenchmark参照点BOMBill of Material生产产品所用的物料清单C&ED/CCause and Effect Diagram原因和效果图AEDCACorrective Action解决问题所采取的措施电脑辅助设计 .用于制图和设计 3 维物体CADComputer-aided Design的软件对文件的要求进行评审，批准，和更改CCBChange Control Board的小组依照短期和长期改善的重要性来做持续CIContinuous Improvement改善COBChip on Board邦定 -线焊芯片到 PCB 板的装配方法 . CTCycle Time完成任务所须的时间DFMDesign for Manufacturability产品的设计对装配的适合性设计失效模式与后果分析--在设计阶段Design Failure Mode and Effect DFMEA预测问题的发生的可能性并且对之采取Analysis措施六西格玛 (6-Sigma)设计 -- 设计阶段预DFSSDesign for Six Sigma测问题的发生的可能性并且对之采取措施并提高设计对装配的适合性DFTDesign for Test产品的设计对测试的适合性实验设计 -- 用于证明某种情况是真实DOEDesign of Experiment的根据一百万件所生产的产品来计算不良DPPMDefective Part Per Million品的标准Design Verification / DesignDV设计确认Validation客户要求的工程更改或内部所发出的工ECNEngineering Change Notice程更改文件ECOEngineering Change Order客户要求的工程更改静电发放 -由两种不导电的物品一起摩ESDElectrostatic Discharge擦而产生的静电可以破坏ICs 和电子设备在生产线上或操作中由生产操作员对产FIFinal Inspection品作最后检查F/TFunctional Test测试产品的功能是否与所设计的一样FAFirst Article / Failure Analysis首件产品或首件样板 / 产品不良分析功能测试 -检查产品的功能是否与所设FCTFunctional Test计的一样符合产品的装配，形状和外观及功能要FFFFit Form Function求FFTFinal Functional Test包装之前，在生产线上最后的功能测试失效模式与后果分析 -- 预测问题的发FMEAFailure Mode and Effect Analysis生可能性并且对之采取措施FPYFirst Pass Yield首次检查合格率FTYFirst Test Yield首次测试合格率FWFirmware韧体（软件硬化） -控制产品功能的软件在波峰焊接之前，将PTH 元件用手贴装HLHandload到 PCB 上，和手插机相同I/OInput / Output输入 / 输出iBOMIndented Bill of Material内部发出的 BOM （依照客户的 BOM ）线路测试 -- 用电气和电子测试来检查ICTIn-circuit TestPCBA 短路，开路，少件，多件和错件等等不良情报联络书 -反馈信息所使用的一种表IFFInformation Feedback Form格IRInfra-red红外线主要制程输入可变因素 -在加工过程中，KPIVKey Process Input Variable所有输入的参数 /元素，将影响制成品的质量的可变因素主要制程输出可变因素 -在加工过程中，KPOVKey Process Output Variable所有输出的结果，所呈现的产品品质特征。
一组质量管理体系术语(中英双语)English Chinesereceipt （入厂）接受，验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement, analysis and improvement 测量，分析和改进measurement result 测量结果control procedure of monitoring and measuring devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and traceability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product,product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程序文件continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and post 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card) 工艺规程(工艺卡)process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer cummunications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identificaion of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and test status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间，纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and service provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the product 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and training of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，一般要求constituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书。
质量管理体系中英文缩写与其解释Engineering 工程/ Process 工序（制程）4M&1E Man, Machine, Method, Material,Environment 人，机器，方法，物料，环境- 可能导致或造成问题的根本原因AI Automatic Insertion 自动插机ASSY Assembly 制品装配ATE Automatic Test Equipment 自动测试设备BL Baseline 参照点BM Benchmark 参照点BOM Bill of Material 生产产品所用的物料清单C&ED/CAEDCause and Effect Diagram 原因和效果图CA Corrective Action 解决问题所采取的措施CAD Computer-aided Design 电脑辅助设计.用于制图和设计3维物体的软件CCB Change Control Board 对文件的要求进行评审，批准，和更改的小组CI Continuous Improvement 依照短期和长期改善的重要性来做持续改善COB Chip on Board 邦定-线焊芯片到PCB板的装配方法. CT Cycle Time 完成任务所须的时间DFM Design for Manufacturability 产品的设计对装配的适合性DFMEA Design Failure Mode and EffectAnalysis 设计失效模式与后果分析--在设计阶段预测问题的发生的可能性并且对之采取措施DFSS Design for Six Sigma 六西格玛(6-Sigma)设计-- 设计阶段预测问题的发生的可能性并且对之采取措施并提高设计对装配的适合性DFT Design for Test 产品的设计对测试的适合性DOE Design of Experiment 实验设计-- 用于证明某种情况是真实的DPPM Defective Part Per Million 根据一百万件所生产的产品来计算不良品的标准DV Design Verification / DesignValidation设计确认ECN Engineering Change Notice 客户要求的工程更改或内部所发出的工程更改文件ECO Engineering Change Order 客户要求的工程更改ESD Electrostatic Discharge 静电发放-由两种不导电的物品一起摩擦而产生的静电可以破坏ICs和电子设备FI Final Inspection 在生产线上或操作中由生产操作员对产品作最后检查F/T Functional Test 测试产品的功能是否与所设计的一样FA First Article / Failure Analysis 首件产品或首件样板/ 产品不良分析FCT Functional Test 功能测试-检查产品的功能是否与所设计的一样FFF Fit Form Function 符合产品的装配，形状和外观及功能要求FFT Final Functional Test 包装之前，在生产线上最后的功能测试FMEA Failure Mode and Effect Analysis 失效模式与后果分析-- 预测问题的发生可能性并且对之采取措施FPY First Pass Yield 首次检查合格率FTY First Test Yield 首次测试合格率FW Firmware 韧体（软件硬化）-控制产品功能的软件HL Handload 在波峰焊接之前，将PTH元件用手贴装到PCB上，和手插机相同I/O Input / Output 输入/ 输出iBOM Indented Bill of Material 内部发出的BOM（依照客户的BOM）ICT In-circuit Test 线路测试-- 用电气和电子测试来检查PCBA短路，开路，少件，多件和错件等等不良IFF Information Feedback Form 情报联络书-反馈信息所使用的一种表格IR Infra-red 红外线KPIV Key Process Input Variable 主要制程输入可变因素-在加工过程中，所有输入的参数/元素，将影响制成品的质量的可变因素KPOV Key Process Output Variable 主要制程输出可变因素-在加工过程中，所有输出的结果，所呈现的产品品质特征。
质量专业英语术语1. Quality (质量)2. Quality control (质量控制)3. Quality management (质量管理)4. Inspection (检查)5. Defect (缺陷)6. Nonconformance (不符合)7. Corrective action (纠正措施)8. Preventive action (预防措施)9. Quality assurance (质量保证)10. Process improvement (过程改进)11. Standardization (标准化)12. Compliance (合规性)13. Audit (审计)14. Statistical process control (统计过程控制)15. Root cause analysis (根本原因分析)16. Continuous improvement (持续改进)17. Six Sigma (六西格玛)18. Lean manufacturing (精益生产)19. Quality policy (质量方针)20. Quality objective (质量目标)21. Quality plan (质量计划)22. Quality manual (质量手册)23. Control chart (控制图)24. Failure mode and effects analysis (故障模式及影响分析)25. Risk management (风险管理)26. Customer satisfaction (客户满意度)27. Supplier management (供应商管理)28. Verification (验证)29. Validation (确认)30. Conformance (符合性)31. Tolerance (公差)32. Documentation (文件记录)33. Process capability (过程能力)34. Acceptance criteria (验收标准)35. Quality circle (质量圈)36. Cost of quality (质量成本)37. Inspection plan (检验计划)38. Quality control chart (质量控制图表)39. Control limits (控制极限)40. Standard operating procedure (标准操作规程)41. Performance measurement (绩效测量)42. Sampling (抽样)43. Nondestructive testing (无损检测)44. Corrective and preventive action (纠正与预防措施)45. Gage R&R (量具重复性与再现性)46. Process capability index (过程能力指数)47. Failure analysis (故障分析)48. Quality system (质量体系)49. Calibration (校准)50. Metrology (计量学)。
