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• A one standard deviation improvement in the human resources system was associated with an increase in shareholder wealth of $41,000 per employee---about a 14 percent market value premium.
9
企业家的真知(2)
• 造物之前先造人。 ——松下幸之助
• 所谓企业管理，最终就是人事管理。对人的管理， 就是企业管理的代名词。 ——德鲁克
• 优秀公司所以优秀是因为他们能把普通人组织起 来做出不普通的事业。 ——彼得斯
10
Pfeffer and Veiga, Putting people first for organizational success
学者的发现
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• A company initially having problems with its profits, costs, or share price, takes quick action to raise profits and lower costs. Since employee costs are typically the most quickly and easily changed, the following actions are common: training is curtailed; pay may be frozen or cut; promotions are held up; the use of part-time or temporary help increases; and people are laid off or forced to work reduced hours. These measures logically and inevitably reduce motivation, satisfaction, and loyalty to the company.
