XXXXX装饰实业股份有限公司
质
量
手
册
文件编号：
版本：
修订日期：
发布日期：
实施日期：
目录
0.《质量手册》颁布令 (1)
1. 说明
1.1 应用范围 (2)
1.2 引用标准 (3)
1.3 术语和缩写 (4)
1.4《质量手册》的管理 (5)
1.5 企业简介 (6)
2. 质量方针和质量目标
2.1 质量方针 (7)
2.2 质量目标 (8)
2.3 承诺 (9)
3. 组织结构
3.1 质量管理体系结构图 (10)
3.2 管理者代表任命书 (11)
3.3 各部门职责和权限············································· 12-15
4. 质量管理体系要求
4.1 质量管理体系总要求·········································· 16-18
4.2 文件要求 ························································ 19-21
5. 管理职责
5.1管理承诺 ························································ 22-23
5.2 以顾客为关注焦点············································· 24-25
5.3 质量方针 ························································ 26-27
5.4 策划······························································· 28-30
5.5 职责、权限与沟通············································· 31-33
5.6 管理评审 (34)
6. 资源管理
6.1 资源的提供 (35)
6.2 人力资源························································· 36-37
6.3 基础设施 (38)
6.4 工作环境 (39)
7. 产品实现
7.1 产品实现的策划················································ 40-41
7.2 与顾客有关的过程············································· 42-43
7.5 生产和服务提供················································ 49-52
7.6 监视和测量装置的控制······································· 53-54
8. 测量分析和改进
8.1 测量、分析和改进 (55)
8.2 监视和测量······················································ 56-58 8.3 不合格品控制··················································· 59-60 8.4 数据分析························································· 61-62
8.5 改进······························································· 63-64
9. ISO9001:2008与程序文件对照表 (65)
