滨江区英语一模试卷

2019-2020学年杭州第二中学滨江校区高三英语一模试题及答案解析第一部分阅读（共两节，满分40分）第一节（共15小题；每小题2分，满分30分）阅读下列短文，从每题所给的A、B、C、D四个选项中选出最佳选项AReturns & Refund Guarantee（保证；保证书）The “Returns & Refund Guarantee” is a promise provided by sellers for every item they sell on DHgate. com. When you receive an item that was bought and paid for on our site, and you find it is not as described or isof low quality, you can contact the seller to resolve these problems. DHgate will offer additional assistance if the seller is not cooperative.Scope（范围）The following points should not be included in the “Returns & Refund Guarantee”：▲The seller didn't make any promise.▲The seller can provide evidence to prove the items are as described.▲You didn't contact the seller within the promised time.▲You have released the payment to the seller before asking DHgate for help.Sellers are able to set up the following promises：Returning items for any reasonBuyers can return items for a refund within a specific date which has been set up by sellers, such as 3 days, and 7 days from the day when the items are received. The items' receiving date is the date that is indicated on the shipping carrier's official website. Buyers should prepay any return shipping cost, which will be given back to the buyers after the seller receives the items as long as the items are returned in the same exact condition as when they were delivered.Returns or Refunds accepted if the product has quality issuesBuyers can return the items for a refund when they are not as described or possess quality issues by communicating directly with the seller. The seller is responsible for the return shipping cost.Buyers can get a refund and keep the items when the items are not as described or possess quality issues by negotiating directly with sellers.1.Who can get additional assistance from DHgate in the guarantee?A.The buyers in physical stores.B.The buyers on DHgate. com.C.The sellers on DHgate. com.D.Both the buyers and the sellers.2.Which situation is within the scope of the guarantee?A.The seller didn't make any promise.B.The buyer has paid the seller in advance.C.The buyer asked for help within the promised time.D.The seller proves that there is nothing wrong with the item.3.Which of the following is true according to the passage?A.Not all the sellers make promises.B.DHgate sometimes will pay the buyers.C.Sellers should prepay return shipping cost.D.The buyer can't keep the items after getting a refund.BMy family and I never talked about school as the ticket to a future. I was in theclassroom, but I wasn't there to learn to write, read or even speak. When it was my turn to read, I wanted to hide. I was 13 years old, but I already hated being who I was.I had an English teacher, Mr.Creech, who knew I couldn't read. In one of my first lessons the teacher said that anyone who had a reading age below six had to stand up. I felt so embarrassed. But at the same time, it made me realize that I needed to change the situation. I was determined it wouldn't happen again. Later that day, Mr.Creech encouraged me and promised he would try his best to help me learn to read. From then on, I never gave up practicing reading.Then when I was 41 years old, one day, I planned to fly back toTexasto visit my friends and family. On my way from the airport, I saw Mr.Creech buying himself a drink. I rushed over and reached into my pocket to pay for him. “Do I know you？” he asked. “Yes, sir, you do know me，” I answered excitedly. “My name is Anthony Hamilton. You taught me English.” The look on his face told me that he remembered the boy he'd once encouraged.“I'm so glad I had a chance to see you，” I said. “And Mr.Creech, I have great news to share.” I told him I had learned to read. But that wasn't all. I had become a published author and an active speaker. “The next time you get another Anthony Hamilton in your classroom, please encourage him to read as well，” I added.The experts say what once worried me has a name：dyslexia(诵读困难). But I can tell you it was a lack of desire for education.4. Why did the author want to hide?A. Because he felt sorry for himself.B. Because he hated being laughed at.C. Because he couldn't read at all.D. Because he didn't have a ticket.5. Which of the following could best describe Mr.Creech?A. Considerate and dutiful.B. thoughtful and enthusiastic.C. Emotional and devoted.D. Friendly and wise.6. Why couldn't the author read before meeting Mr.Creech?A. Because his reading age was not long enough.B. Because his parents didn't teach him how to read.C. Because he was afraid of reading before the class.D. Because he didn't have inner driving force to learn to read.7. What can we infer from the passage?A. Mr.Creech taught two students called Anthony Hamilton.B. The author had become a published author and an active speaker.C. Dyslexia was just the reason that made the author unable to read.D. The author was grateful to Mr.Creech.CSonja Redding and her family were on their way home to Omaha, Nebraska, after a weeklong visit to Washington, D. C. with her two sons, one of whom, 5-year-old Xayvior, has autism(自闭症).Although all of the other flights had gone fine, Xayvior became angry during one of the flights, and Redding couldn’t calm him.“It felt like everyone on the plane was looking at us and got angry with my son, ” she wrote in a Facebook post after she got home. “I don’t know what to do when others just don’t understand that he is not just a kid with no discipline(自制力)，but a child with special needs who doesn’t know how to control himself.”The day was saved by Delta flight attendant(空乘人员)Amanda Amburgy. She tried to help Xayvior watch a movie, but when that failed, she offered to take him on a tour of the airplane.That worked, and soon the child was not only calm, but having a good time.“When they came back, Xayvior was much calmer and happier,” wrote Redding in the post，which now has 2,700 likes and over 500 shares. “I want to thank this Delta attendant. She didn’t judge, and she just showed love. We need more people like this in the world. ”It wasn’t long before Amburgy was told about the post.“ We’re there to help, and that’s what we want to do,”she said in an interview. “So, we always want to make anything easier for the family as well as other passengers.”She also shared what she felt when she read Redding’s story. “When I read it, it touched my heart. It’s something I would do for anyone on the plane, because that’s what I’m here for. It really made a difference in her life.”8. How did Redding feel on the plane?A. Tired.B. Uncomfortable.C. Very angry.D. Deeply afraid.9. What did Amburgy do to help the family?A. She asked the family to stay beside her.B. She asked the other passengers for help.C. She tried her best to calm the boy.D. She helped look after the other boy.10. Why did Redding post the story?A. To show her thanks.B. To help kids with autism.C. To get in touch with Amburgy.D. To share her travel experience.11. Which of the following words can best describe Amburgy?A. Proud.B. Honest.C. Hard-working.D. Warm-hearted.DFrom Mozart to Metallica, tons of people enjoy listening to various types of music while they paint, write, or draw. Most believe that music helps increase creativity, but an international study conducted by English and Swedish researchers is challenging that view. The study results wereechoedby scientists fromLancasterUniversity, and theUniversityofGavle, saying their findings show music actually weakens creativity.To reach their conclusions, researchers had volunteers complete verbal problems designed to inspire creativity while sitting in a quiet room, and then again while music played in the background. They found that background music significantly weakened the volunteers’ ability to complete tasks connected with verbal creativity. The team also tested background noises like those commonly heard in a library, but found that such noises had no influence on subjects’ creativity.The tasks were simple word games. For example, volunteers were given three words, such as dress, rise, and flower. Then, they were asked to find a single word connected with all three that could be combined to form a common phrase or word. The single word, in this case, would be “sun” (sundress, sunrise, sunflower). Volunteers completed the tasks in either a quiet room, or while listening to two different types of music: rock music or light music“We found strong evidence of weakened performance when playing background music in comparison to quiet background conditions,” says co-author D. Neil McLatchie ofLancasterUniversity. He and his colleagues find that music negatively influences the verbal working memory processes of the brain, preventing creativity. Also, as far as the library background noises having seemingly no effect, the study’s authors believe that was the case because library noises create a “regular state” environment that doesn’t affect concentration.“To conclude, the findings here challenge the popular view that music increases creativity, and instead show that music, whatever type it is, is always a disadvantage for creative performance in problem solving,” the study reads.12. The underlined word in Paragraph 1 can be replaced by ________.A. challengedB. acceptedC. doubtedD. heard13. What were the volunteers asked to do in the study?A. To play music.B. To combine given words.C. To create new words.D. To connect words with music.14. What can we infer from the study?A. Quiet background inspires creativity best.B. Library noise does no harm to creativity.C. Music has a bad effect on language ability.D. Music types matter in creative performance.15. Which is the main idea of the passage?A. Quiet Environments Prevent Concentration.B. Background NoiseAffects Concentration.C. Composing Music Weakens Creativity.D. Listening to Music Reduces Creativity.第二节（共5小题；每小题2分，满分10分）阅读下面短文，从短文后的选项中选出可以填入空白处的最佳选项。

2020年杭州拱墅余杭滨江区中考英语一模试卷第二部分阅读理解（共两节，满分40分）第一节（共15小题，每小题2分，满分30分）阅读下列短文，从每题所给的四个选项(A、B、C和D)中选出最佳选项。

AWelcome to the Huangshan Taiping Cableway (索道)! This is one of Asia’s longest tourist cableways! Each cable car can carry 100 passengers and one staff worker. The cableway is 3,709 meters long. The ride takes about eight minutes.Here are things you must know before you take our cable car.●Wait in a line for tickets and entry.●You must show your ticket to enter the passenger hall.●People who have serious illnesses should not take the cable car.●Don’t use your mobile phone while you are in the cable car. Keep your head andhands inside the car. For the cable car may shake during the ride, please hold thehandrail (扶手) firmly (紧的).●If anything goes wrong, please keep calm. Ask the staff worker for help.●Please take your personal belongings with you before you leave the cable car.Don’t step out of the car until it stops completely.●You are not allowed to carry explosive things or other things that are unsafe intothe cable car.Please call our staff when you need help. Our service number is 0559-********.Thank you very much for your cooperation.16. What does the underline “explosive things” most probably mean according to the passage?A. Dangerous things.B. Expensive things.C. Delicious things.D. Personal things.17. According to the passage, which of the following is allowed?A. Stepping out of the cable car before it really stops.B. Taking the cable when having high blood pressure.C. Taking photos with phones in the cable car during the ride.D. Asking the staff worker for help when something goes wrong.18. The passage above may be a(n) ____________.A. adB. noticeC. reportD. surveyBClara Daly was sitting on an Alaska Airlines flight from Boston to Los Angeles when she heard a worried voice over the loudspeaker, “Does anyone know American Sign Language(ASL)?”Clara, 15 at the time, pressed the call button(按钮). An air hostess came by and explained the situation, “We have a passenger on the plane who’s blind and deaf,” she said. The passenger seemed to want something, but he’s traveling alone and she couldn’t understand what he needed.Clara has been studying ASL for the past year to help blind and deaf people. She knew she’d be able to finger spell into the man’s hand. So she rose from her seat, walked toward the front of the plane, and knelt (跪) by the seat of Tim Cook, then 64. Gently taking his hand, she signed, “How are you? Are you OK?” Cook asked for some water.When it arrived, Clara returned to her seat. She came by again a bit later because he wanted to know the time. On her third visit, she stopped and stayed for a while.“He didn’t need anything. He’s lonely and wanted to talk,” Clara said.So for the next hour, she talked about her family and plans for the future. Cook told Clara how he had become blind and shared stories of his days as a traveling salesman. Even though he couldn’t see her, she “looked attentively at his face with such kindness,” a passenger reported.“Clara was amazing,” an air hostess told Alaska Airlines in an interview. “You could tell Cook was very excited to have someone he could speak to, and she was such an angel(天使).”Cook’s reply — “Best trip I’ve ever had.”19.How did Clara Daly communicate with Tim Cook?A. By talking to him.B. By spelling into his hand.C. By writing on the paper.D. By showing body language.20. Why did Tim Cook keep asking for service?A. Because he felt hungry and thirsty.B. Because he needed someone to talk to.C. Because he was afraid of taking planes.D. Because he was interested in others’ stories.21.According to the passage, what kind of girl is Clara Daly?A. Patient and caring.B. Honest and creative.C. Beautiful and lovely.D. Humorous and friendly.22.Which of the following is TRUE according to the passage?A. No one knew ASL on the flight.B. Clara had studied ASL for many years.C. Clara came to help Cook four times.D. People on the flight spoke highly of Clara.CMany people travel to different places in the world by air. Usually it takes a long time, perhaps half a day, for passengers to stay in the plane. So airlines offer passengers food. But it is common that they feel bad about food taste. Do you agree?To solve this problem, airlines try hard to improve their food. They would like to do so because they don't want to lose customers.However, according to scientific research, part of the reason why plane food tastes bad is that at high altitude (海拔) we can’t taste things as well as we do on the ground. Also scientists have found that our noses become very dry even before a plane takes off. As the plane moves up, the change in air pressure reduces one third of the sensibility (感觉) of our taste buds (味蕾). So our taste buds become senseless. The sad fact, however, is that our noses don't know it.All of these help explain why food on the plane tastes so bad. They also help explain why airlines choose to offer passengers salty and spicy food. Without doing so. the food would be tasteless.Now there are many researches on this. According to one of them, some volunteers are asked to lie with their feet higher than their heads for weeks. And scientists write down their feelings about food taste.Though scientists try their best, it is not as easy as they thought. Because they can't deal with the special environment successfully, such as the change in air pressure, making food taste good is still hard for them.23. In paragraph 2,“this problem” refers to “________”.A. passengers stay long in the planeB. food on the plane tastes badC. passengers have no food to eatD. food on the plane is expensive24. As the plane moves up, how much of the sensibility of our taste buds does the change in air pressure reduce?A. One fifth.B. One fourth.C. One third.D. Half.25. Why do scientists feel it hard to make food on the plane taste good?A. Because they can’t find enough volunteers.B. Because volunteers don’t understand them.C. Because the volunteers don’t know about food taste.D. Because they can’t deal with the special environment successfully.26. What is the best title of the passage?A. Airplane Travel.B. The Change in Air Pressure.C. Taste of Airplane Food.D. Scientific Research on Noses.DHave you ever had an experience where you meet someone new, learn their name and think to yourself, “Wow, they really look just like their name!” What does this mean, exactly? Scientists are suggesting that humans tend to associate people’s name with their appearance, and can even guess someone’s name based on how they look.Researcher’s at the Hebrew University of Jerusalem in Israel collected thousands of photos of people faces. They labeled (贴标签) each photo with four names. Then, they asked volunteers to guess which of the four names was correct.The volunteers were able to guess the right name 38 percent of the time. It seems that humans are able to recognize certain characteristics of faces that can give them clues (线索) about someone’s name, Reader’s Digest reported.However, this only works when we’re looking at names within our own culture. In addition, the volunteers were not as good at guessing the real names of people who use nicknames (昵称) more often than their real names. This shows that a person’s appearance is affected by their name only if they use it often.This kind of face-name matching happens “because of a process of self-fulfilling prophecy (自我实现预言), as we become what other people expect us to become,” Ruth Mayo from the university told science news website EurekAlert.Previous studies have shown that gender and race (种族) stereotypes (昵称) can affect a person’s appearance. The researchers believe there are also similar stereotypes about names. For example, tend to think that men named Bob should have rounder faces because the word itself looks round. People may think that women named rose are beautiful. They expect them to bedelicate and feminine, just like the flower they are named for.27.What does the passage mainly tell us?A. People can guess others’ names base on their appearance.B. A person’s appearance can be affected by three factors.C. There are several ways to guess a stranger’s name.D. It’s not polite to ask strangers about their names.28. Dr. Ruth Mayo thinks some people look like their names because of ________.A. racial stereotypesB. their unique cultureC. a self-fulfilling prophecyD. their living environment29.According to the passage, men named Bob are expected to ________.A. wear glassesB. have big eyesC. look beautifulD. have round faces30.What do we know from this research?A. Nicknames have a bigger influence on people’s appearance.B. Gender and race have no influence on a person’s appearance.C. The volunteers guessed nearly four names correctly out of ten.D. People are good at recognizing the different characteristics of faces.第二题（共5小题，每小题2分，满分10分）下面短文有五处（第31-35题）需要添加小标题，请从A—F选项中选出符合各段意思的小标题，选项中有一项是多余选项。

2019-2020学年杭州二中滨江校区高三英语一模试题及参考答案第一部分阅读（共两节，满分40分）第一节（共15小题；每小题2分，满分30分）阅读下列短文，从每题所给的A、B、C、D四个选项中选出最佳选项AThree Things to Do Before You Are 18Are you bored with your daily life? Here are some things you should try before you are 18.★Learn to swimSeriously, this is so important that it can save your life. If you can’t swim well, you won’t be able to dowater sports like waterskiing, surfing and diving. Even taking a boat trip will be dangerous for you. Make sure you do it.★Try at least one kind of team sportsBeing a good team player is an important skill in life. You can’t just think of yourself, but have to work well with other people. Other advantages of team sports like basketball, football and baseball are that they keep you fit and healthy, and they are also great fun. Teams usually have a good social life too—you’ll go to lots of parties and make many friends.★Collect somethingOne of the best hobbies for under-18s is collecting things. You could collect kinds of stamps, or you could collect things that make you remember what you have done, like cinema tickets for films you have seen or letters from friends. The best way to collect is to have a special album to put your collection in and to write what each thing means to you. That way you won’t forget.1. The most important reason for learning to swim is that ________.A. you might feel wellB. it can make you healthyC. you might easily do lots of thingsD. it can save your life2. The writer tells us that one of the best hobbies is to ________ .A. collect somethingB. do some water sportsC. send letters to your friendsD. play basketball with your friends23. The passage is mainly about ________before you are 18.A. good habits to keepB. skills to haveC. things to doD. sports to playBIt is not only praise or punishment that determines a child's level of confidence.There are some other important ways we shape our kids — particularly by giving instructions and commands in a negative or positive choice of words.For example, we can say to a child “Don't run into traffic！” or “Stay on the footpath close to me.” In using the latter, you will be helping your kids to think and act positively, and to feel competent in a wide range of situations, because they know what to do, and aren't scaring themselves with what not to do.Actually, it is all in the way the human mind works.What we think, we automatically rehearse.For example, if someone offered you a million dollars not to think of a blue monkey for two minutes, you wouldn't be able to do it.When a child is told “Don't fall off the tree，” he will think of two things：“don't” and “fall off the tree”. That is, he will automatically create the picture of falling off the tree in his mind.A child who is vividly imagining falling off the tree is much more likely to fall off.So it is far better to use “Hold on to the tree carefully.”Clear, positive instructions help kids to understand the right way to do things.Kids do not always know how to be safe, or how to react to the warning of the danger in negative words.So parents should make their commands positive.“Sam, hold on firmly to the side of the boat” is much more useful than “Don't you dare to fall out of the boat？” or “How do you think I'll feel if you drown？” The changes are small but the difference is obvious.Children learn how to guide and organize themselves from the way we guide them with our words, so it pays to be positive.4. Positive choice of words helps kids to ________.A. learn in different situationsB. do things carefullyC. build up their confidenceD. improve their imagination5. What can we infer from Paragraph 2?A. A child will act on what is instructed.B. One can't help imagining what is heard.C. A child will fall off the tree when told not to.D. One won't think of a blue monkey when given money.6. Which of the following commands helps kids to be safe?A. How do you think I'll feel if you get hurt?B. Don't play by the lake.C. Don't you dare to walk through the red light?D. Fasten your seat belt.7. The main idea of the passage is that ________.A. positive instructions guide kidsB. praise makes kids confidentC right instructions keep kids safe D. clear commands make kids differentCAn unmanned Chinese spacecraft left the earth on a trip to the planet Mars on Thursday. The launch（发射）marks the start of one of China's most important space explorations. China's national space agency launched the spacecraft called Tianwen-1 fromthe Wenchang Spacecraft Launch Center on Hainan Island.The name Tianwen means “Questions to Heaven” in Chinese. The spacecraft took off on China's largest carrier rocket, the Long March 5, and about 36 minutes later, the spacecraft, including an orbiter（轨道飞行器）and a rover（漫游车），was sent into the Earth-Mars orbit. It is expected to reach the orbit of the red planet next February. Tianwen-1 will finish three scientific goals—orbiting the red planet, landing on the Mars and sending a rover to the landing site.Tianwen-1 carries several scientific instruments to observe the planet's atmosphere and surface. It will do a series of scientific researches on the planet's soil, geological structure, environment, atmosphere and water. Besides its daily work of exploring the surface of Mars for 90 days, it will also report back to the earth about its experiences on the red planet, which is millions of miles away. According to experts, discovering signs of life will be its first and most important scientific goal.Tianwen-1's successful landing will make China the second nation to place a spacecraft on Mars. The United States has landed eight vehicles on Mars since 1976. China will be the first to successfully orbit, land and place a vehicle in the same mission. This is China's first independent mission to Mars. The task in 2011 failed when a Russian rocket carrying a Chinese orbiter had problems after launch, and was unable to escape the Earth orbit. Last year, China's Chang e-4 spacecraft became the first to make a landing on the far side of the moon.8. When will Tianwen-1 enter the orbit of Mars?A. 36 minutes later.B. Next Thursday.C. In 90 days.D. Next February.9. What is the main task of Tianwen-1 according to experts?A. Orbiting the Mars.B. Landing on the Mars.C. Discovering signs of life.D. Sending a rover to the landing site.10. Which of the following statements is mentioned in the text?A. Tianwen-1 is the second vehicle landed on the Mars.B. The United States is the first to land vehicles on the Mars.C. Russia helped China place Tianwen-1 on the Mars.D. Chang，e-4 was the first to make a landing on the moon.11. Where can you find this article?A. In a newspaper.B. In a diary.C. In a sci-fi novel.D. In a guide book.DConcerns about health, animals and the environment are leading more people to remove meat from their diet. Plant-based meat alternatives (替代品) increasingly appear in supermarkets and restaurants. But what some people call clean meat-meat grown from cells in a laboratory—is still an idea that is just beginning.More than 24 companies are testing lab-grown fish, beef and chicken. These businesses hope to enter the alternative meat market, which could be worth $140 billion by 2029. One of the companies, Shiok Meats, grows its product by taking shrimp cells and keeping them at a fixed temperature. They are then given nutrients in a solution (溶液). The cells become meat in four to six weeks.This lab-grown meat’s price is high. One kilogram of it now costs $5,000, said Shiok Meats’ chief executive Sandhya Sriram. At that cost, a single pork and shrimp dumpling could be as much as $300. Sriram, avegetarian, hopes to cut the cost to $50 for one kilogram by the end of this year. “We are looking at next year, so we might be the first ever company to launch a cell-based meat product in the world,” Sriram said. “Shiok Meats still needs approval from the city’s food regulator, and that matters the most at present.”Although people increasingly demand meat alternatives, cell-based meat companies still faceresistance(抵制) to their products. In Singapore, some people said they would give lab grown meat a second thought. “I may not exactly dare to eat it, but I do find the idea appealing because the animals in the oceans are declining,” said 60-year-old Pet Loh, while sheshopped for shrimps in a Singapore market.Any alternative way of making animal protein without harming the environment is positive, said Paul Teng, a specialist in agriculture technology at Nanyang Technological University. But, he added, more studies are needed to understand any negative result of making cellular protein.12. Why are more people eating less meat?A. Because lab-grown meat has more nutrition.B. Because plant-based food is getting popular.C. Because meat in the market is increasingly expensive.D. Because health and the environment are their concerns.13. What is the most important for Shiok Meats at present according to Sriram?A. Bringing down the price.B. Gaining consumers’ acceptance.C. Obtaining official permission.D. Getting ahead of other companies.14. Which word best describes Pet Loh’s attitude towards lab-grown meat?A. Doubtful.B. Uncaring.C. Negative.D. Positive.15. What is the text mainly about?A. A new way to make a fortune.B. Negative results of lab-grown meat.C. New research findings on healthy diet.D. A meat alternative grown in labs.第二节（共5小题；每小题2分，满分10分）阅读下面短文，从短文后的选项中选出可以填入空白处的最佳选项。

2024届杭州市滨江区中考一模英语试卷第一部分听力(共两节，满分20分)第一节(共5小题，每小题1分，满分5分)听下面5段对话。

每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。

听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题。

每段对话仅读一遍。

1.Which is Vince's favorite pet?A. B. C.2.How's the weather when the speakers talk?A. B. C.3.What sports club does Kevin choose to join?A. B. C.4.Why was Sarah late for class?A.She got up late.B.She had a headache.C.She got the wrong way.5.How does the woman feel?A.She feels angry.B.She feels funny.C.She feels unbelievable.第二节(共10小题，每小题1.5分，满分15分)听下面3段对话或独白。

每段对话或独白后有几个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。

听每段对话或独白前，你将有时间阅读各小题，每小题5秒钟。

听完后，各小题给出5秒钟的作答时间。

每段对话或独白读两遍。

听下面一段对话，回答第6至第8三个小题。

现在，你有15秒钟的时间阅读这三小题。

6.What is Carol thinking about?A.Shopping.B.Vacation.C.Movies.7.Where are the speakers going for vacation?A.In northern America.B.In southern China.C.In southern France.8.How will the speakers go there?A.By car.B.By plane.C.By subway.听下面一段对话，回答第9至第11三个小题。