酒店英文面试经典问题大全(含中文翻译)

酒店面试问题及回答【7篇】酒店面试常见的英语问题分享给大家，希望能祝大家一臂之力。

牛牛范文为您精心收集了7篇酒店面试问题及回答，我们不妨阅读一下，看看是否能有一点抛砖引玉的作用。

酒店英语面试常见问题篇一Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.请告诉我你过去的工作经验，工作经验就是你过去所做的工作。

如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。

）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。

）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。

Second One:What's your greatest weakness?This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。

酒店英语面试问题及答案(菁选（最新8篇）酒店英语面试常见问题篇一1、你喜欢和什么样的人/经理一起工作？What kind of people/manager do you like to work with?这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。

如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。

2、如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？What kind of value/contribution will you bring in if you join our hotel?可以大胆谈谈自己的优势，尤其是根据自己的经验。

可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX（擅长的方面）can bring extra value to XXX hotel. Because/Since.（因为。

谈自己以前的经历）。

这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。

3、How would you handle difficult or fussy customers?你是如何应对麻烦或者挑剔的客人的？这个问题算是酒店面试最常见问题之一了。

其实关于应对挑剔麻烦的客人，你的`回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。

*Respect/尊重*Empathy/同理心，站在客人的角度思考(I will put myself in the customer#39;s shoes, and try to see the situation from his/her perspective)*Listen/倾听*Identify the problem/找出问题*Avoid blame/避免责备*Resolve the problem/解决问题4、Would you describe yourself as more of a leader or more of a follower?你觉得自己是个领导者还是一个追随者？不要被问题给限制了。

酒店常用英语口语对话大全及翻译1. 预订房间A: Can I book a room for two nights, please?B: Certainly. What type of room would you like?A: A double room, please.B: Sure. Would you prefer a room with a city view or a sea view?翻译： ### A: 我可以预订一个房间住两晚吗？ ### B: 当然可以。

您想要哪种类型的房间？ ### A: 一间双人房。

### B: 好的，请问您更喜欢有城市风光的房间还是海景房？2. 入住手续A: Hello, I have a reservation under the name of Smith.B: Welcome, Mr. Smith. Could you please show me your ID and credit card for verification?A: Here you go.B: Thank you. Your room key is ready, and breakfast is included with your stay.翻译： ### A: 你好，我有一个叫Smith的预订。

### B: 欢迎，Smith先生。

您可以出示您的身份证和信用卡用于核实吗？ ### A: 给你。

### B: 谢谢。

您的房间钥匙已准备好，早餐已包含在您的住宿费用中。

3. 房间设施咨询A: Excuse me, does the room have a minibar?B: Yes, all our rooms are equipped with a minibar.A: Great. Is there a hairdryer in the room as well?B: Of course. You can find the hairdryer in the bathroom.翻译：### A: 对不起，房间里有小冰箱吗？### B: 是的，所有房间都配备了小冰箱。

酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。

）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。

）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。

）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。

您的房间已经预订好了。

）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。

请填写这份登记表。

）客人： Sure, here you go.（好的，给你。

）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。

这是您的房间钥匙。

您的房间号码是302号，三楼。

）客人： Thank you. Is breakfast included in the room rate?（谢谢。

早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。

酒店英语面试问题酒店英语面试问题汇总去酒店面试会遇到什么问题呢?下面是yjbys整理的关于酒店英语面试问题，欢迎阅读参考!Why did you leave (are you leaving) your job?为什么你要离职?What can you do for us that other candidates can’t? / What makes you unique?你与众不同的.地方在哪里?What are your biggest accomplishments/achievement?你最大的成就是什么?What was the biggest mistake you have ever made?你犯过最大的错误是什么?Can you work under pressure?你可以在压力下工作吗?Do you prefer working with others or alone?你喜欢和别人一起工作还是独自工作?How would you handle difficult or fussy customers?你是如何应对麻烦或者挑剔的客人的?Have you been a customer at our restaurants, and how was your experience?你来过我们餐厅吃饭吗?你觉得怎么样?Are you familiar with our menu and beverage offerings?你对我们的菜单和饮品熟悉吗?Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?描述一下你曾经遇到过的一个很不满的客人，你是如何解决的?并且说说你从中学到了什么?Would you describe yourself as more of a leader or more ofa follower?你觉得自己是个领导者还是一个追随者?Why should we hire you?为什么我们要聘用你?What are your goals?你的目标是什么?When were you most satisfied in your job?你什么时候对你的工作最满意?What are three positive things your last boss would say about you?你的前任上司给过你哪三个积极的评价?Why do you want to work here?你为什么想在这里工作?If you were an animal, which one would you be?如果你可以做一个动物，你想做哪个动物?。

假日酒店英语面试Question1:Introduce yourself breifly这个基本上和第一论的回答差不多，但要再精练点。

Question2: Why you choose Singapre to take your Hospitality Management Course?这个问题可能在国内的朋友用不到，但要是回答稍作修改，就能变成“Why you take HM course?”的答案问题：你为什么要选酒店管理这门课程?Ansver:When I was 13 years old, I had a dream to work in a high-class hotel. Furthermore, nowadays, tourism in China is rapidly on the rise, and thousands of foreign tourists travel to China. When I prepared for my university entrancy examination, I found that most university in China they only offer Toustism Management for degree. And I know there is much more different courses pared with HospitalityManagement. I know Singapore is the second best country that offer Hospitality Management, and it is also one of the safest countries in the world. Therefore, after I graduated from high school, I came to Singapore for my institute study on xxxxxx.翻译(回答)：在我13岁的时候，我有个在高级酒店工作梦想。

酒店英文面试中会问的问题在酒店英文面试中，可能会问到以下问题：1. Could you please introduce yourself?（请简单介绍一下你自己。

）2. Why are you interested in working at this hotel?（为什么你对在这家酒店工作感兴趣？）3. What previous experience do you have in the hotel industry? （你在酒店行业有什么以往的经验？）4. How would you handle a difficult or irate customer?（你会如何处理困难或焦躁的客人？）5. How do you prioritize tasks when faced with multiple responsibilities?（当面临多个责任时，你会如何给任务排序？）6. Can you describe a time when you went above and beyond for a customer?（请描述一次你为客人做得特别多的经历。

）7. How would you handle a situation where a guest had a complaint about their room?（如果客人对房间有投诉，你会如何处理这种情况？）8. Are you able to work in a fast-paced and high-stress environment?（你能在快节奏和高压力环境下工作吗？）9. What do you think is the most important quality for someone working in the hotel industry?（你认为在酒店行业工作最重要的品质是什么？）10. Do you have any questions for us?（你有什么问题要问我们？）。

酒店英语面试常见问题及答复参加大酒店的面试，我们一定要掌握一定的英文听说能力。

以下是精心准备的酒店英语面试常见问题及答复，大家可以参考以下内容哦！Q： Can you sell yourself in two minutes? Go for it. (你能在两分钟内自我推荐吗?大胆试试吧!)A： With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经历，我觉得我对所从事的每一个工程都很努力、负责、勤勉。

我的分析能力和与人相处的技巧，对贵单位必有价值。

)Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。

)A：I have been working as a puter programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。

详细地说，我做系统分析，解决问题以及软件供应方面的支持。

)Q：Why did you leave your last job?(你为什么离职呢?)A： Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我希望能获得一份更好的工作，如果时机来临，我会抓住。

酒店常用英语口语1、入住酒店A：Good evening. Welcome to Mansion Hotel.早安，欢迎入住大厦饭店。

B：I have a reservation. My name is Rodgers.我有预订，我的名字是罗杰斯。

A：OK! Your room number is B307. And here is the key to your room. Here you are. 好了。

你们的房间号码是B307. 这是房门钥匙。

给你。

B：Thanks! Where can I buy some cigarette?多谢！我在哪里可以买到香烟？A：It is so lucky to follow Janice's suggestion. If not, we would have to find a hotel in streets.幸亏听了贾尼斯的建议。

不然，我们就得露宿街头了。

B：Come on. Go straight to the reception desk and find our reserved room.快点。

直接去接待处，找我们预定的房间。

2、预定酒店A：The hotel operator. Anything I can do for you?这是宾馆总机。

有什么事情需要我为您效劳吗?B：I've been trying to get through to the booking office for the last ten minutes. But the line has been engaged all the time. Why is it taking so long?过去的十分钟我一直想接通订票处，可是该线一直占线。

为什么要花这么长时间呢?A：Elegance Hotel, is there anything I can do for you?这里是雅致宾馆，有什么可以为您做的吗？B：Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.你好，我想预订一间贵宾馆的房间。

14、请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?
15、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？
What could you make a contribution to our hotel if you are employed by our hotel?
16、你开始投入找工作的时间有多久了？
How long have you been looking for the job?
17、你是怎么知道我们招聘这个职位的呢？
How do you know the message that we have this vacancy?
18、除了工资，还有什么福利最吸引你？
Besides the salary, what welfare attract you mostly?
19、你参加过什么业余活动？
What amateur activities have you ever taken part in ?
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人人都是产品经理（）中国最大最活跃的产品经理学习、交流、分享平台。

酒店英语面试案例——中英对照酒店英语面试案例——中英对照Dialogue A(I = Interviewer 主试人申请人) 主试人 A = Applicant 申请人A: Excuse me. May I see Mr. John Wa , the manager? I: It''s me. What can I do for you? A: I have come at your invita on for an interview. Nice to meet you, Mr. Wa . I: Nice to meet you, too. Please sit down. A: Thank you, sir. I: I’ve invited several candidates to come today. You are the first one to have arrived. I hope that the early bird will catch the worm. A: I hope so. I: May l have your name? A: I am Beijiang Zhang. I: How do you spell your surname? A: Zhang- Z. H. A. N. G. I: Now tell me what university you were graduated from. A: I was graduated from Nanjing University. I: What was your major in the university? A: My major is English. I: No wonder you speak English so fluently. A: Thank you for your compliment, Sir. I: Where are you working now? A: I’m working at Baodao Hotel.I: I would like you to tell me some of what you have been doing recently. A: OK. Every day I go to work on me to guarantee the proper opera on of the front desk. We accept booking, tell about room rates, find out how the bill will be paid and help the guests to check in and check out. When some guests want to have cancella ons, change rooms or extend a reserva on, we should always offer our help with courtesy. I: In what way do most clients check out? A: Most clients check out by credit card, traveller''s cheques or Master Card. Our hotel doesn’t accept personal cheques. I: How do you deal with a reserva on mix-up? A: If we are booked solid, I would first of all apologize to the clients for this mistake. Then I''ll ask them to rest on the chairs while I contact another hotel for them. I: What would you do if the guest''s total bil1 exceeds the credit limit? A: I would ask if the guest is willing to pay the difference by cash. If no, I''ll try to get permission from the office which set the limit to extend credit over that amount. I: You seem to have done a good job. Why would you come here to apply for the job? A: Ours is a small hotel. There are not many foreign guests every year. As an English major, I''d like to take a more challenging job. That''s the reason why I want to come and work in your hotel. I: How long have you been working there? A: I''ve been working there since 1996, I: Could you tell me your expecta on in salary? A: The average salary for department managers is OK. I: Have you got any other extra requirements? A: No. I: We''ll grant you a commencing salary of 3,500 Yuan a month. Is that acceptable to you? A: I think so. I: How can we contact you about our final decision? A: You can call me at this number during the work hours. I: I: We''ll We''ll We''ll get get get in in touch touch with with you you by by next next Monday. Monday. Monday. Thank Thank you, you, Mr . Mr . Zhang Zhang Zhang for for for your your your interest interest interest in in our hotel. A: Thank you, Mr. Wa . I hope to see you again. I: I hope so. 对不起。

国际酒店面试常用英语问题国际酒店面试通常涉及一系列问题，包括技能、经验、个性和行为等方面。

以下是一些可能在国际酒店面试中常见的英语问题：个人介绍：Can you please introduce yourself?Tell me about your background and experience in the hospitality industry.为什么选择酒店行业：Why did you choose a career in the hotel industry?What attracts you to working in the hospitality sector?团队合作：How do you work as part of a team?Can you provide an example of a successful team project you were involved in?客户服务：How do you handle difficult or unhappy customers?Share an experience where you went above and beyond to provideexcellent customer service.应对压力：How do you handle high-pressure situations?Can you give an example of a time when you had to deal with a stressful situation at work?多任务处理：How do you prioritize tasks and handle multiple responsibilities? Describe a situation where you had to multitask effectively.关于困难的决定：Can you discuss a difficult decision you had to make in your previous role?How do you approach decision-making in challenging situations?酒店行业趋势：Are you familiar with current trends in the hospitality industry?How do you stay updated on industry developments?自我提升和学习：How do you continue to improve your skills and knowledge in thehospitality field?Can you share an example of a new skill you recently acquired?灵活性和适应能力：How do you adapt to changes in the workplace?Share an experience where you had to quickly adjust to a new situation or environment.文化敏感度：How do you handle cultural differences in a diverse work environment? Share an example of a time when you successfully interacted with individuals from different cultural backgrounds.未来规划：Where do you see yourself in the next five years in your career?What are your long-term goals in the hospitality industry?准备这些问题的答案时，注意强调与岗位相关的技能和经验，并展示您在处理各种情况下的积极态度和解决问题的能力。

问题，也要轻描淡写，以免言多必失。

白话文的小编精心为您带来了酒店面试问题及回答（最新5篇），希望能够帮助到大家。

酒店英语面试常见问题篇一tell me about yourself.why do you want to work here?why should i hire you?what did you like/dislike about your last job?what would you like to be doing five years from now?what is the most difficult situation you have faced working in the hotel area?do you prefer working with others or alone?酒店面试英语自我介绍篇二Good morning/afternoon everyone! It is my honor to be here and I really appreciate you offer me the chance of interview .Now I will introduce myself first .My name isfrom Xiangfan in Hubei province. I'm an honest， responsible， and warm-hearted person. I can adapt different environments quickly .Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. As a 21 years man， I'd like to experience more to enrich myself and then it can help me to laid good foundation for my future career .There is no use doing what we love ，we must love we do just like the field. At the same time， I am really proud of myself applying for this job. I hope you can give me a chance and I will try my best to do it better. Finally ， I hope your hotel can become the best one among hotel industry。

酒店英语面试常见问题（优秀8篇）Could you introduce yourself in english？/ Why don"t you start with telling us about yourself这次帅气的小编为您整理了8篇酒店英语面试常见问题，希望能够满意亲的需求。

篇一：酒店面试英语自我介绍篇一Good morningafternoon everyone! it is my honor to be here and i really appreciate you offer me the chance of interview 。

now i will introduce myself first 。

my name is……from xiangfan in hubei province.Im an honest, reonsible, and warm-hearted person. i can adapt different environments quickly 。

second i like this kind of field very much and i take it as my career 。

till now i have one year experience in this field. As a 2 years man, id like to experience more to enrich myself and then it can help me to laid good foundation for my future career 。

there is no use doing what we love ，we must love we do just like the field. at the same time, i am really proud of myself applying for this job.I hope you can give me a chance and i will try my bestto do it better. finally ， i hope your hotel can become the best one among hotel industry.Thanks for your time.篇二：酒店面试英语自我介绍篇二Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 29 years old, born in Hunan province. I graduated from Hunan University. My major is Accounting. And I got my bachelor degree after my graduation in the year of 2002. I spent most of my time on study, and I’ve passed CET-6 during my university.I performed various office and accounting tasks such as payroll, Accounts Payable, and Accounts Receivable.I having achieved many goals in my career of corporate accounting and financial services, I am interested in expanding my professional horizons by seeking new challenges in the area of accounting. I have 4 years of successful financial management experience. I am interested in a positioin with your firm. I am able to work under great pressure. I believe my education andwork experiences have given me the opportunity to develop the qualifications you are seeking.Thank you for your time and consideration.篇三：酒店英语面试常见问题篇三问题一：please tell me your work experience.（请告知我你的工作阅历。

酒店英语英语面试中的典型问题 (中英对照)英：Following are some typical questions that an interviewer may ask during a job interview, and some typical responses: Can you tell me a little more about the Canto project that you did at ABC Incorporated?Oh, that was a very exciting project. We had to increase sales by 40% during the 2nd quarter, and our results exceeded expectations,even though we were under a lot of pressure.Why should I hire you?I feel that my qualifications match your job description. I have a proven track record in resolving problems, multitasking, and dealing with customers, as you can see from my resume.What can you offer this pany?In addition to the skills and experience we discussed, I'm an extremely hard worker, I'm very thorough and methodical, I get along great with people, and I'm a quick learner. Can you tell me some of your strengths and weaknesses?I'm loyal, honest, I manage my time effectively, I always follow through on my work, and I have great puter skills. Umm, I can't really say I have any major weakness that affects my performance at work. I believe in continual learning and on-the-job training so that I can perform evenbetter. Sometimes, I think I'm too hard-working, but I really love my work.Great! So when can you start?I have to give two weeks notice, which is just enough time to plete my current project. I can start any time after that.中：下面是会面者在工作口试中可能会问到的一些典型题目和一些典型的答复：你能更详细地告知我一些你为ABC公司做的Canto方案的一些情况吗?那是个非常冲动人心的工程。

酒店英语求职面试问答（最全）第一篇：酒店英语求职面试问答(最全)酒店英语求职面试问答面试官：Interviewer(R)面试者：Interviewee(E)1.R:Tell me about yourself ?/Could you introduce yourself in English? 可以用英语介绍一下你自己吗？E:Good morning sir/madam.It is honor to meet you here and I really appreciate you offer me a chance of interview.Now let me introduce myself.My name is XXX , XXX is my hometown.I am a honest ,responsible and friendly person.I graduate from XXX University in 2012.My major is hotel management.I had a part-time job in Kempinski Hotel Beijing as a bellboy.I learned much when I got along with customers.So I like this kind of field very much and take it as my career.I am proud of applying for this job.If you give me a opportunity ,you will see my good performance at work.Finally ,I wish our hotel becomes the best one among this industry.Thank you for your time.早上好，先生／女士。

Only they who fulfill their duties in everyday matters will fulfill them on great occasions.精品模板助您成功！（WORD文档/A4打印/可编辑/页眉可删）酒店英语面试常见问题1.能用英语自我介绍吗？could you introduce yourself in english？2.您是如何培训本部门员工的？how do you train the staff of your department？3.如果酒店正式录取您，您上班第一件事是做什么？if you are employ by the hotel , what will you do firstly？4.请画出西餐banquet流程图。

please illustrate the procedure of western restaurantbanquet.5.您如何理解服务行业的“服务意识”？how do you comprehend the “service consciousness” of servicetrade？6.您是如何理解职业道德的？how do you perceive the morality of career？7.请举例您在工作中遇到的几件困难，而您是如何克服的？could you list some difficulties during your work？and how didyou conquer them？8.您对您以前的直属领导有何看法？how do you like your senior leader who led you directlybefore？9.您的人生观是什么？what is your philosophy？10.您对自己未来五个的计划是什么？what are the five plans for yourself in the future？11.您都用业余时间学习些什么？what are you studying in your spare time？12.你的期望待遇是什么？what kind of treatment do you expect？13.请介绍你的家庭。

酒店面试英文问题这是一篇由网络搜集整理的关于酒店面试英文问题的文档，希望对你能有帮助。

1、您认为您的岗位职责有哪些？what do you think of your responsibility for this job?2、您的英语水平如何？how do you like the level of your english skill?3、能用英语自我介绍吗？could you introduce yourself in english?4、您是如何培训本部门员工的？how do you train the staff of your department?5、如果酒店正式录取您，您上班第一件事是做什么？if you are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”？how do you comprehend the “service consciousness” of service trade?8、您是如何理解职业道德的？how do you perceive the morality of career?9、请举例您在工作中遇到的几件困难，而您是如何克服的？could you list some difficulties during your work? and how did you conquerthem?10、您对您以前的直属领导有何看法？how do you like your senior leader who led you directly before?11、您的.人生观是什么？what is your philosophy?12、您对自己未来五个的计划是什么？what are the five plans for yourself in the future?13、您都用业余时间学习些什么？what are you studying in your spare time?14、你的期望待遇是什么？what kind of treatment do you expect?15、请介绍你的家庭，酒店面试问题，自我介绍《酒店面试问题》。